changing world
TRANSCRIPT
A Changing Organisation?
A Changing World
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Engagement
Employee Lifecycle
Employer Brand
Learning Culture
A Changing World
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Gallup survey of 42,000 staff randomly selected, 2/3rds were disengaged
75% of leaders have no engagement plan yet 90% state it impacts on business success
If 25% worst scoring (engagement) M&S stores performed as well as the top 25% then M&S sales would increase by £104m
15% increase in engagement = 2% increase in operating margin
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“They just wont do what I ask of them”“They don’t work the hours they need to, to be successful”“They expect to be the next Director and they have only just
joined”“I dont want them to have access to facebook.....” Generation Y 1980 – 1993 (32 to 19 years old)
They grew up accustomed to the PC Became used to the internet Respect should be earnt and not based on hierarchy Want to add value and ‘be included’
Generation Z 1994 – 2004 (18 to 8 years) ‘Weisure’ Multi tasking Highly creative Reduced attention span Inability to analyze data
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Attraction Social Media Interest groups Use of Brand
Onboarding/Development Speed of involvement Learning 3.0
Talent pipeline Is your talent looking? Has budget restraint impacted on talent development?
Succession planning Robustness of plans Successors ready
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External Employment articles Reputation New approaches Word of mouth
Internal Belief in Organisation Trust in Leadership Value Organisation creates
Impact on turnover, productivity, creativity
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Me
Stakeholder needs
Strategy
My Team
Structures
Systems
Styles
Skills
Principled Centred Leadership – Steven Covey
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SharedMission, Vision, Values
30% success rate in change programs 50% of all those programs to fail do so because of 2 things;
Leadership failing to visibly support change Staff resisting
Why?
Insufficiently planned Poorly communicated Lacks influence to drive change Resources to manage change Size of change and exhaustion
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Can you please come and dancein the middle of this room?
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Needs that are met or not met
Thinking and feeling
Behaviour
VisibleWhat we see and attempt to address
InvisibleWhat we don’t see, but creates behaviors(mindsets)
Values and beliefs
A Changing World
“If I know why I should
dance….the WIIFM”
“If I get a pint of beer”
“If someone else is
dancing”
“If someone teaches me
how to dance”
“ . . . I have the skills and confidence
to behave inthe new way”
Skills and competencies
“. . . the systems reinforcethe desired change”
Aligned systems and structures
Role modeling
“. . . I knowwhat I need tochange andI want to do it”
Under-standing and commitment
“ . . . I see my leaders behaving differently”
“I will change my behaviour, if …”
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Changing Organisations
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A Changing World
A Changing Organisation?
H R M
Martin NicholsonHR Consultant
HRM Consultancy Limited07877173522