Championing the role of Information Professionals in the future of HealthcareNick Poole, Chief Executive, CILIPHLG Conference, Friday 16 September 2016

We believe...In our complex, information-rich modern world, every community, enterprise, school, healthcare service - essentially, everybody – needs access to the skills and ethics of Library & Information Professionals

Not because of what we do, but because of the difference we make...

The information opportunity – evidence-based policy

The information opportunity – behavioural insight & ‘nudge’

Source: https://www.gov.uk/government/publications/what-works-evidence-for-decision-makers

The information opportunity – information literacy

Source: https://www.jisc.ac.uk/guides/developing-digital-literacies

The information opportunity – open data

Source: http://www.cilip.org.uk/blog/opening-data-newcastle-libraries

• Technology has extended our reach, but not our grasp

• Scale of output has not been matched by capability

• People know they have the problem, but not that we (potentially) have solutions

• We may or may not see this as our role

Royal Charter:

“To work for the benefit of the public to promote education and knowledge through the establishment and development of libraries and information science (being the science and practice of the collection, collation, evaluation and organised dissemination of information)”

2020 Goal:

We will put information & library skills and professional values at the heart of an equal, democratic and prosperous society

Commitments:

• Show leadership• Champion equality & diversity• Unite & celebrate our profession• Promote information literacy for all• Deliver value for our members• Lobby for better policy & legislation• Challenge opposition constructively• Keep adapting to changing needs• Be positive and proactive

Information professionals are an embedded workforce

Consulting/independent information professionals Prison Further Education/Colleges PublicGovernment and Armed Forces ResearchHealth Care SchoolSocial Care Special CollectionsHigher Education (including LIS teaching staff) Industry (Extraction)*Law Industry (Manufacturing)**Museums, Archives, Galleries and Heritage Industry (Commercial Services)***National Libraries Not working****Not for profit/3rd sector/Charity Other

* Any extraction industries, for example: Agriculture, Forestry, Fishing, Mining, Quarrying** Any Manufacturing industries, for example: Pharmaceutical, Aerospace, Automotive *** Any commercial service industries: Business, Finance, Communications, Hospitality, Retail**** Unemployed/Retired/Full-time Student/Career Break

Libraries Archives Records Information management

Knowledge management

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

59.4%

15.0%

5.5%

13.4%

6.7%

Approximately 87,000 people work in the information profession

Source: http://www.cilip.org.uk/about/projects-reviews/workforce-mapping

No longer defined by job title

Information Professionals

Additional roles

Allied professions

InformationManagers

RecordsManagers

Information Rights

Knowledge Managers

Librarians

InformationArchitects

Archivists

Data Managers

Transparency

InformationAssurance

InformationDesigners

CopyrightSpecialists

Researchers

Analysts

Web Managers

InformationRisk

InformationTechnology

Project Managers

Statisticians

Communications

Economists

Historians

Value of Trained LIK Workers research

Source: http://www.cilip.org.uk/about/projects-reviews/value-trained-information-professionals

If we want to make a positive difference...

...in the recognition and status of professional information and library skills and ethics in the Healthcare sector, where do we start...?

Engage & learn• HLG• HEE LKS• NHS England• PHE

Understand drivers• Health outcomes• Cost savings• Reduced variance• Reduced risk• Empowered users• Improved evidence• “Information to the

bedside”• “Information to the

Boardroom”

Identify audience• Parliamentarians• Ministers• Dept. of Health• Arms-length bodies• Health trusts• Finance directors

Develop messages• Common language• Clear value

proposition• Evidence of impact• Compelling stories• Clear ‘ask’

Secure engagement• Libraries APPG• Media & briefings• Grassroots advocacy• Direct meetings• Influence policy

A joint campaign with Health Education England, building on Knowledge for Healthcare to raise awareness and promote the value of qualified library & information professionals in healthcare settings...

Long-term outcomes...

Senior Managersunderstand how to

work with Information Professionals to unlock

information, data & insight & the value of

doing so

Information Professionalsare supported in delivering

value as an essential component of the future of Healthcare & better able to shout about it

Service usersare empowered to develop their own health literacy &

take ownership of health & wellbeing

(Primarily focused on Library, Information and Knowledge specialists in healthcare settings, rather than the health & wellbeing programmes in public libraries)

Supporting activities – Libraries Change Lives 2016

Copyright Norfolk Libraries

Supporting activities – Lobbying & advocacy

Source: https://www.flickr.com/photos/31363949@N02/8783907904 Copyright (C) Leonard Bentley

Supporting activities – PKSB for Health

Supporting activities – Online PKSB

Supporting activities – UK Information Skills Strategy

We believe...The future of the Healthcare sector depends in part on harnessing the skills and ethics of Library and Information professionals to deliver services that are smart, sustainable and future-proof.

What next...

Working with Knowledge for Healthcare, we are developing an identity, resources, a ‘hub’ for the campaign, supporting evidence and case studies.

We need your help to shape the outcomes and focus of the campaign, and then to pick up the banner & take it to your networks, employers and stakeholders.

We need you to...

• Support our lobbying and advocacy to key national stakeholders

• Take the materials & speak to your stakeholders

• Sell the value and impact of your skills for your organisation to demonstrate the case for support

• Tell us about your activities & share your good news stories

Thank you

Nick Poole, CILIP@NickPoole1

nick.poole@cilip.org.uk

http://www.cilip.org.uk/health