certifiedmail secure messaging system technology overview confidential – for authorized and...

CertifiedMail Secure Messaging System

Technology Overview

Confidential – for authorized and internal distribution onlyCopyright CertifiedMail, Inc. 1996-2006

www.CertifiedMail.comCertifiedMail …when privacy matters™

CertifiedMail Value Proposition

CertifiedMail solutions:• Are transparent to end users, requiring no training or behavior change

• Can be deployed in half a day, with no client software to install

• May be licensed for in-house deployment or used as a hosted service

• Plug directly into Outlook, Notes, and GroupWise email clients

• Seamlessly integrate across platforms – PCs, PDAs, even Blackberrys – through common code base and API built on .NET and SOAP

• Meet HIPAA, G-L-B, SOX, and other mandated secure email requirements

• Support multiple languages including French, Spanish and Chinese

CertifiedMail provides an easy-to-use, low-overhead secure messaging and file transfer system that leverages and integrates seamlessly with existing email and Internet infrastructure.


Product Line

Core Offering– CertifiedMail Secure Email Server

In-house software license Hosted / Managed On-demand service

– CertifiedMail Policy Manager

Add-on Modules– CertifiedMail Large File Transfer– CertifiedMail Secure Contact Us– CertifiedMail Secure Web Forms– CertifiedMail Web Services API– CertifiedMail Automation for bulk email


Outlook client

Internet

CM Policy Manager(content filter)

Non-secure email

SQL, SMTP, Web(Optional high

availability)

CM Server (Secure email)

Secure email

Customer’s email client

DMZ firewall

Secure email(SMTP email notice,

secure two-waymessaging via SSL)

Exchange Server

CertifiedMail Architecture


CertifiedMail Connectors

Admins Applications End Users Business Partners

Web Service API

Pat Bitton

This slide should be illustrating the benefit to the customer of 'connectors' as an intrinsic element of the CM architecture.


Web Service API Connectors

Available now LDAP (single sign-on for user authentication) LFT/S (secure transfer of large files up to 2GB through webmail portal) POP3/S (securely send and receive email from any POP3 client) ZIP/S (secure deliver of pushed email to any recipient) SMTP/S (secure communication with business partner email servers) ICAP (enables integration with existing anti-malware infrastructure)

In Development PDF/S with DRM (digital rights management for secure document delivery) IMAP/S (securely send and receive email from any IMAP client) XML Paper Specification (secure deliver of documents with DRM using XML) Windows Workflow Foundation (encrypted email integration into Vista decision tree)

A series of connectors allow CertifiedMail to tightly integrate with internal and external users, administrators, applications and business partners


Secure Web CommunicationsCertifiedMail Secure Contact Us/Secure Forms

The Consumer Direct Complain Online service serves consumers in England, Scotland and Wales, providing a web-based Secure Post Office through which users can securely ask a question or lodge a complaint, and receive a reply via the same secure channel. The system integrates directly with the Department of Trade & Industry’s CRM system via XML.

Website visitors can:Securely submit a message or formReceive a secure reply

Website operators can:Securely receive messages and XMLSend a secure reply to any visitor


CertifiedMail

Windows client

Web browser

Windows client

Secure Large File Transfer

Automated secure file transfers between trusted associates Automated delivery and open tracking via a simple directory-based interface Easy-to-use drag and drop interface for end users

Ideal for handling complex medical files - X-ray images, CAT scans, MRIs - while meeting the PHI requirements of HIPAA.

Enterprise application

InternetInternet

Enterprise application

Web browser


Application servers can generate messages and route them to the CertifiedMail Server for automated secure delivery to clients. Simple SMTP, MIME and Web Services interface are provided.

This functionality is ideal for:

• Insurance/payer statements

• Lab reports, X-rays, analyses

• MRIs, PACs, CAT Scans

• Diagnostics, transcripts

• Bill presentment, invoices

• Investment statement distribution

High Volume Secure Delivery


Selected ClientsHealthcareRite AidSutter HealthBoston ScientificDelta Dental (OK, KY, MA)Carolinas Healthcare SystemSusquehanna Health SystemCovenant HealthcareMaine General HospitalPremier Inc.Roberts Home MedicalMartin Memorial HealthcareAffinity Health SystemsHealth FirstJackson Memorial HospitalMemorial HealthcareDanbury HospitalAlaska Native Medical CenterExamination Management Services St Luke’s Health SystemHealth Administration Services

TechnologyCitrix SystemsEDSLucent Technologies

GovernmentConsumer Direct, DTI (UK Government)Florida Dept. of Law Enforcement

Financial ServicesSun Life AssuranceLiberty MedicalSovereign BankNorwich Union Life & Pensions UKConseco Finance (now Green Tree)Fannie MaeFirst Citizens Bank, NCBar Harbor BankCity National BankDelphi VenturesFinancial Institutions, Inc.Bank of SacramentoNorwegian Savings BankFCSLiberty BankAflac

EducationBucknell UniversityBoston University

Enabling Secure Health Messaging

with CertifiedMail – Secure healthcare

portal


Prototype Integration: Salesforce.com

CertifiedMail, Inc.35 Airport Road, Suite 120

Morristown, NJ 07960973 455 1245

www.CertifiedMail.com

Confidential – for authorized and internal distribution onlyCopyright CertifiedMail, Inc. 1996-2006

certifiedmail secure messaging system technology overview confidential – for authorized and...

Documents

existing email

secure post office

pop3 clientzips secure

secure document delivery

external users

file transfer system

online service

business partnerswww