certified · 3 ways to register registration form participant details: payment direct contact...
TRANSCRIPT
2019 EDITION 27-29 OCTOBER
RIYADH SAUDI ARABIA
Implement a Balanced Scorecard Management System to drive business performance
Key business benefits
Improve the performance of your company Ensure excellence in achieving organizational strategic objectives through a rigorous cascading process Attain the companyrsquos desired state of evolution
CERTIFIEDBALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL
Frameworkv 10 2015
BALANCEDSCORECARD
MANAGEMENT
C-B
SC
The team at The KPI Institute
Documented 8000+ KPIs from 16 functional areas and 25 industries Reviewed 1000+ performance reports from 125 countries Referenced 30000+ resources as part of the documentation process
In partnership with
AU +61 3 9028 2223 | UAE +971 4 563 7316 | MY +60 3 2742 1357 | RO +40 3 6942 6935kpiinstituteorg
Delivered in ARABIC
Certified Balanced Scorecard Management System Professional Riyadh
Page 2httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Course overview
Participantsrsquo profile Benefits
Learning objectives
The training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard and leverage on its benefits to advance strategy execution The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard as well as on developing the necessary skills for a successful implementation
Professionals interested in measuring performance
Topmiddlelower management professionals
Performance measurement experts
Professionals interested in Balanced Scorecard Management System from the finance human resources production logistics information technology and other fields will acquire the competency to apply all the above-mentioned concepts in their organizations immediately after the course
Executives or operational managers regardless of their field of expertise will gain the ability and knowledge to measure performance and maximize the value of using a sound Balanced Scorecard Management System The tools and resources offered as part of the training course will enable managers to apply the acquired concepts within their organizations immediately after the course
For professionals like Strategy Manager Performance Management Officer or Performance Architect it is important to develop competencies in designing a Balanced Scorecard Architecture especially in terms of translating the organizational strategy into outstanding results
Get access to a deeper understanding of the value added and functionality of the Balanced Scorecard Management System
Develop and implement a Balanced Scorecard Management Architecture in a standardized manner
Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System
Improve strategy communication by using the Balanced Scorecard Management System
Comprehend fundamentals of a Performance Management System
Transpose the organizational strategy into a Balanced Scorecard Management System
Learn how to integrate the components of a Balanced Scorecard Architecture
Differentiate between objectives KPIs and initiatives
Certified Balanced Scorecard Management System Professional Riyadh
Page 3httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
AgendaPerformance Management System
Day 1
Day 2
Day 3
Undersanding BSC Management System
Implementing and using a BSC
Performance Management tool
Manage performance
Learn and recalibrate
Nurture a Performance Culture
Review and Certification Exam
Structure Organizational Strategy
Ensure competency and capabilities maturity
Integrate strategy to organizational system
Drive strategy implementation
Demonstrate performance leadership
Performance Management Audit
Formulate Organizational Strategy
0900-1630 0900-1630 0900-1600
What is the Balanced Scorecard Balanced Scorecard structure and elements
The role of the Balanced Scorecard 10I to implement a Balanced Scorecard Management System
Data gathering Data analysis Performance reporting Performance reviews Benchmarking
Insights Generation Decision Making Process Strategy Recalibration Action items implementation amp monitoring
Modelling Strategy
Communication Education Engagement Gamification Compensation
Course review Certification Exam
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Documentation Portfolio of Initiatives Initiative Description
Business acumen improvement 1 Competencies 2 Capabilities 3 Mindset
Organisational competencies maturity development
Performance measurement Project management Innovation management Budgeting Human capital Process management Quality management Risk management Stakeholder management
Project reporting Process audits KPIsmetrics monitoring KRIs monitoring
Clarify mandate for improvement Enlist leadership support Build project competency
Strategy and business planning Performance measurement Performance improvement Performance culture Employee performance
Defining strategy Vision and mission statement Organizational values Value drivers Goals and Objectives
Certified Balanced Scorecard Management System Professional Riyadh
Page 4httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Learning experiencePre-course
Core course
After-course
Evaluation
This part of the learning experience is meant to ensure a smooth transition to the face to face training Participants are required to take the following steps
During the three days of face to face training the course will facilitate experiential learning and ensure a high level of interactivity Exercises enhance the development of competencies as they range from a simple matching of concepts to extensive analysis of case studies The learning experience consists in
The learning process is not finalized when the core-course ends Participants are required to take thefollowing steps
Needs assessment ndash complete a questionnaire to determine a tailored and relevant learning experience Pre-course evaluation quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenting guidelines on how to maximize your learning experience Forum introduction ndash share an introductory message to present yourself to fellow course participants Pre-requisite reading ndash go through a series of documents to better understand the core-course content
Applying concepts in practical exercises analyzing case studies and identifying solutions Using templates to develop performance measurement instruments Sharing best practices and creating a network of KPI Professionals Constantly evaluating the participantsrsquo knowledge through short quizzes to support the certification exam
Forum discussions ndash initiate a discussion and contribute in a discussion opened by another participant Action plan ndash create a plan for the actions and initiatives you intend to implement after the training course In-house presentation ndash create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course
Additional reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash reflect upon your 3 stages learning experience and complete a journal
The certification process is finalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a
Certificate of Attendance (hard copy) after participating at the 3 days of on-site training course Certificate of Completion (soft copy) after completing pre-course activities and passing the Certification Exam Certified Balanced Scorecard Management System Professional diploma (hard copy) after you have
successfully completed all 3 stages of the learning experience
Certified Balanced Scorecard Management System Professional Riyadh
Page 5httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Educational resources
Course materials
Qualitative reports
Catalogues
Fact Sheets
Performance Management Toolkit
Videos
Webinars
Premium subscription on smartKPIscom
Course slides Course notes Course quiz The KPI Infographic
Performance Management in 2012 2013 and 2014
KPI Documentation Forms Negative Behaviors Targets in Practice Dashboards Scorecards Graphs in Practice
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Definitions KPI Selection Criteria Performance Management Related Theories
Templates Desired State of Evolution Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initiatives Portfolio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard
Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator
Publications KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard
11 Videos dedicated to Performance Management
Free access to all Performance Management webinars series from 2014 to 2016
Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series
Certified Balanced Scorecard Management System Professional Riyadh
Page 6httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
FacilitatorTestimonials
ldquoThe training honestly has been very profitable for our company and for linking many concepts of our organization It has been very well prepared and exposed to all our organization I hardly recommend it to other companies who want to implement the BSC in his organizationrdquo
ldquoThe Balanced Scorecard Management System training course offered by The KPI institute was a very informative course The material covered was straight to the point with practical applications I really enjoyed this training course and I would recommend it to anyone interested in or into performance improvement projects You will learn the difference between objectives key performance indicators and initiatives or projects If you are interested in strategizing setting objectives and attaching those to KPIs GO FOR ITHighly recommendedrdquo
Jaume Alonso Operation Manager GAM Rentals
Bassim Zantout Supervisor King Faisal Specialist Hospital amp
Research Center
Manhal DAKHL-ALLAH
Manhal AL DAKHL-ALLAH (FCIPD) enjoys a successful international career as an HROD practitioner and a bilingual professional training consultant with extensive experience in the UK and Middle East markets
Holding several senior HR management and advisory positions he led training management projects across a variety of industry sectors including oil and gas engineering technology learning training management telecommunications supply chain logistics healthcare and government sectorrsquos organisations including KSA National Centre for Performance Measurement (ADAA) the Dubai Government Human Resources Department and the Public Administration Sector of the Abu Dhabi Executive Council
He recently led a full-scale restructuring and strategic planning process of the Social Care and Minorsrsquo Affairs Foundation in UAE
Manhal is a certified associate trainer with the UKrsquos Chartered Institute of Personnel and Development (CIPD) and is also a licenced facilitator with the European Foundation for Quality Management (EFQM) He holds the prestigious status of a CIPD Chartered Fellow He has postgraduate qualifications in Management and Linguistics and is currently completing his PhD research degree in Organisational Behaviour at the University Of Sheffield UK In addition to Arabic being his first language Manhal speaks flawless English with exceptional writing skills and research capabilities ldquoWell organized The facilitator shared
an excellent view on how to apply the performance theory in practical conceptsrdquo
ldquoThe course content was very valuable and excellent We can effectively use the information and methods provided in this course in our jobrdquo
Abdul Salam EdavalathEngineer DEWA
Mariam Abdullah Al Darmaki AMMROC UAE
Certified Balanced Scorecard Management System Professional Riyadh
Page 7httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Fees and venue
Coursedate
Novotel Riyadh Al AnoudTower 1 9033 King Fahd Rd Riyadh 12214 2370 Saudi Arabia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participantsWe invite you to contact the event manager to enquire about special rates from the venue
If you have a group of five or more to train you can save time and money by running this training course in-house Use the contact details provided below to request a customized offer from one of our training solution specialists
The course fees include course materials lunch and coffee breaks It also covers the cost of the certification process valued at $350 ensuring a smooth certification system
27-29 October
US $3000 US $2900US $2700
by 29 SeptemberUS $2500 21 October
General fee
TKImembers
Early bird
2 or moreparticipants
Registrationdeadline
AccommodationVenue
MILE
+966 55 361 9327
ksaidmileorg
wwwmileorg
Linkedin Facebook Twitter
For more detailsOrganize this training course in-house
Course fees
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
Certified Balanced Scorecard Management System Professional Riyadh
Page 2httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Course overview
Participantsrsquo profile Benefits
Learning objectives
The training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard and leverage on its benefits to advance strategy execution The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard as well as on developing the necessary skills for a successful implementation
Professionals interested in measuring performance
Topmiddlelower management professionals
Performance measurement experts
Professionals interested in Balanced Scorecard Management System from the finance human resources production logistics information technology and other fields will acquire the competency to apply all the above-mentioned concepts in their organizations immediately after the course
Executives or operational managers regardless of their field of expertise will gain the ability and knowledge to measure performance and maximize the value of using a sound Balanced Scorecard Management System The tools and resources offered as part of the training course will enable managers to apply the acquired concepts within their organizations immediately after the course
For professionals like Strategy Manager Performance Management Officer or Performance Architect it is important to develop competencies in designing a Balanced Scorecard Architecture especially in terms of translating the organizational strategy into outstanding results
Get access to a deeper understanding of the value added and functionality of the Balanced Scorecard Management System
Develop and implement a Balanced Scorecard Management Architecture in a standardized manner
Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System
Improve strategy communication by using the Balanced Scorecard Management System
Comprehend fundamentals of a Performance Management System
Transpose the organizational strategy into a Balanced Scorecard Management System
Learn how to integrate the components of a Balanced Scorecard Architecture
Differentiate between objectives KPIs and initiatives
Certified Balanced Scorecard Management System Professional Riyadh
Page 3httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
AgendaPerformance Management System
Day 1
Day 2
Day 3
Undersanding BSC Management System
Implementing and using a BSC
Performance Management tool
Manage performance
Learn and recalibrate
Nurture a Performance Culture
Review and Certification Exam
Structure Organizational Strategy
Ensure competency and capabilities maturity
Integrate strategy to organizational system
Drive strategy implementation
Demonstrate performance leadership
Performance Management Audit
Formulate Organizational Strategy
0900-1630 0900-1630 0900-1600
What is the Balanced Scorecard Balanced Scorecard structure and elements
The role of the Balanced Scorecard 10I to implement a Balanced Scorecard Management System
Data gathering Data analysis Performance reporting Performance reviews Benchmarking
Insights Generation Decision Making Process Strategy Recalibration Action items implementation amp monitoring
Modelling Strategy
Communication Education Engagement Gamification Compensation
Course review Certification Exam
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Documentation Portfolio of Initiatives Initiative Description
Business acumen improvement 1 Competencies 2 Capabilities 3 Mindset
Organisational competencies maturity development
Performance measurement Project management Innovation management Budgeting Human capital Process management Quality management Risk management Stakeholder management
Project reporting Process audits KPIsmetrics monitoring KRIs monitoring
Clarify mandate for improvement Enlist leadership support Build project competency
Strategy and business planning Performance measurement Performance improvement Performance culture Employee performance
Defining strategy Vision and mission statement Organizational values Value drivers Goals and Objectives
Certified Balanced Scorecard Management System Professional Riyadh
Page 4httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Learning experiencePre-course
Core course
After-course
Evaluation
This part of the learning experience is meant to ensure a smooth transition to the face to face training Participants are required to take the following steps
During the three days of face to face training the course will facilitate experiential learning and ensure a high level of interactivity Exercises enhance the development of competencies as they range from a simple matching of concepts to extensive analysis of case studies The learning experience consists in
The learning process is not finalized when the core-course ends Participants are required to take thefollowing steps
Needs assessment ndash complete a questionnaire to determine a tailored and relevant learning experience Pre-course evaluation quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenting guidelines on how to maximize your learning experience Forum introduction ndash share an introductory message to present yourself to fellow course participants Pre-requisite reading ndash go through a series of documents to better understand the core-course content
Applying concepts in practical exercises analyzing case studies and identifying solutions Using templates to develop performance measurement instruments Sharing best practices and creating a network of KPI Professionals Constantly evaluating the participantsrsquo knowledge through short quizzes to support the certification exam
Forum discussions ndash initiate a discussion and contribute in a discussion opened by another participant Action plan ndash create a plan for the actions and initiatives you intend to implement after the training course In-house presentation ndash create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course
Additional reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash reflect upon your 3 stages learning experience and complete a journal
The certification process is finalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a
Certificate of Attendance (hard copy) after participating at the 3 days of on-site training course Certificate of Completion (soft copy) after completing pre-course activities and passing the Certification Exam Certified Balanced Scorecard Management System Professional diploma (hard copy) after you have
successfully completed all 3 stages of the learning experience
Certified Balanced Scorecard Management System Professional Riyadh
Page 5httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Educational resources
Course materials
Qualitative reports
Catalogues
Fact Sheets
Performance Management Toolkit
Videos
Webinars
Premium subscription on smartKPIscom
Course slides Course notes Course quiz The KPI Infographic
Performance Management in 2012 2013 and 2014
KPI Documentation Forms Negative Behaviors Targets in Practice Dashboards Scorecards Graphs in Practice
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Definitions KPI Selection Criteria Performance Management Related Theories
Templates Desired State of Evolution Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initiatives Portfolio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard
Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator
Publications KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard
11 Videos dedicated to Performance Management
Free access to all Performance Management webinars series from 2014 to 2016
Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series
Certified Balanced Scorecard Management System Professional Riyadh
Page 6httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
FacilitatorTestimonials
ldquoThe training honestly has been very profitable for our company and for linking many concepts of our organization It has been very well prepared and exposed to all our organization I hardly recommend it to other companies who want to implement the BSC in his organizationrdquo
ldquoThe Balanced Scorecard Management System training course offered by The KPI institute was a very informative course The material covered was straight to the point with practical applications I really enjoyed this training course and I would recommend it to anyone interested in or into performance improvement projects You will learn the difference between objectives key performance indicators and initiatives or projects If you are interested in strategizing setting objectives and attaching those to KPIs GO FOR ITHighly recommendedrdquo
Jaume Alonso Operation Manager GAM Rentals
Bassim Zantout Supervisor King Faisal Specialist Hospital amp
Research Center
Manhal DAKHL-ALLAH
Manhal AL DAKHL-ALLAH (FCIPD) enjoys a successful international career as an HROD practitioner and a bilingual professional training consultant with extensive experience in the UK and Middle East markets
Holding several senior HR management and advisory positions he led training management projects across a variety of industry sectors including oil and gas engineering technology learning training management telecommunications supply chain logistics healthcare and government sectorrsquos organisations including KSA National Centre for Performance Measurement (ADAA) the Dubai Government Human Resources Department and the Public Administration Sector of the Abu Dhabi Executive Council
He recently led a full-scale restructuring and strategic planning process of the Social Care and Minorsrsquo Affairs Foundation in UAE
Manhal is a certified associate trainer with the UKrsquos Chartered Institute of Personnel and Development (CIPD) and is also a licenced facilitator with the European Foundation for Quality Management (EFQM) He holds the prestigious status of a CIPD Chartered Fellow He has postgraduate qualifications in Management and Linguistics and is currently completing his PhD research degree in Organisational Behaviour at the University Of Sheffield UK In addition to Arabic being his first language Manhal speaks flawless English with exceptional writing skills and research capabilities ldquoWell organized The facilitator shared
an excellent view on how to apply the performance theory in practical conceptsrdquo
ldquoThe course content was very valuable and excellent We can effectively use the information and methods provided in this course in our jobrdquo
Abdul Salam EdavalathEngineer DEWA
Mariam Abdullah Al Darmaki AMMROC UAE
Certified Balanced Scorecard Management System Professional Riyadh
Page 7httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Fees and venue
Coursedate
Novotel Riyadh Al AnoudTower 1 9033 King Fahd Rd Riyadh 12214 2370 Saudi Arabia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participantsWe invite you to contact the event manager to enquire about special rates from the venue
If you have a group of five or more to train you can save time and money by running this training course in-house Use the contact details provided below to request a customized offer from one of our training solution specialists
The course fees include course materials lunch and coffee breaks It also covers the cost of the certification process valued at $350 ensuring a smooth certification system
27-29 October
US $3000 US $2900US $2700
by 29 SeptemberUS $2500 21 October
General fee
TKImembers
Early bird
2 or moreparticipants
Registrationdeadline
AccommodationVenue
MILE
+966 55 361 9327
ksaidmileorg
wwwmileorg
Linkedin Facebook Twitter
For more detailsOrganize this training course in-house
Course fees
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
Certified Balanced Scorecard Management System Professional Riyadh
Page 3httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
AgendaPerformance Management System
Day 1
Day 2
Day 3
Undersanding BSC Management System
Implementing and using a BSC
Performance Management tool
Manage performance
Learn and recalibrate
Nurture a Performance Culture
Review and Certification Exam
Structure Organizational Strategy
Ensure competency and capabilities maturity
Integrate strategy to organizational system
Drive strategy implementation
Demonstrate performance leadership
Performance Management Audit
Formulate Organizational Strategy
0900-1630 0900-1630 0900-1600
What is the Balanced Scorecard Balanced Scorecard structure and elements
The role of the Balanced Scorecard 10I to implement a Balanced Scorecard Management System
Data gathering Data analysis Performance reporting Performance reviews Benchmarking
Insights Generation Decision Making Process Strategy Recalibration Action items implementation amp monitoring
Modelling Strategy
Communication Education Engagement Gamification Compensation
Course review Certification Exam
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Documentation Portfolio of Initiatives Initiative Description
Business acumen improvement 1 Competencies 2 Capabilities 3 Mindset
Organisational competencies maturity development
Performance measurement Project management Innovation management Budgeting Human capital Process management Quality management Risk management Stakeholder management
Project reporting Process audits KPIsmetrics monitoring KRIs monitoring
Clarify mandate for improvement Enlist leadership support Build project competency
Strategy and business planning Performance measurement Performance improvement Performance culture Employee performance
Defining strategy Vision and mission statement Organizational values Value drivers Goals and Objectives
Certified Balanced Scorecard Management System Professional Riyadh
Page 4httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Learning experiencePre-course
Core course
After-course
Evaluation
This part of the learning experience is meant to ensure a smooth transition to the face to face training Participants are required to take the following steps
During the three days of face to face training the course will facilitate experiential learning and ensure a high level of interactivity Exercises enhance the development of competencies as they range from a simple matching of concepts to extensive analysis of case studies The learning experience consists in
The learning process is not finalized when the core-course ends Participants are required to take thefollowing steps
Needs assessment ndash complete a questionnaire to determine a tailored and relevant learning experience Pre-course evaluation quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenting guidelines on how to maximize your learning experience Forum introduction ndash share an introductory message to present yourself to fellow course participants Pre-requisite reading ndash go through a series of documents to better understand the core-course content
Applying concepts in practical exercises analyzing case studies and identifying solutions Using templates to develop performance measurement instruments Sharing best practices and creating a network of KPI Professionals Constantly evaluating the participantsrsquo knowledge through short quizzes to support the certification exam
Forum discussions ndash initiate a discussion and contribute in a discussion opened by another participant Action plan ndash create a plan for the actions and initiatives you intend to implement after the training course In-house presentation ndash create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course
Additional reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash reflect upon your 3 stages learning experience and complete a journal
The certification process is finalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a
Certificate of Attendance (hard copy) after participating at the 3 days of on-site training course Certificate of Completion (soft copy) after completing pre-course activities and passing the Certification Exam Certified Balanced Scorecard Management System Professional diploma (hard copy) after you have
successfully completed all 3 stages of the learning experience
Certified Balanced Scorecard Management System Professional Riyadh
Page 5httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Educational resources
Course materials
Qualitative reports
Catalogues
Fact Sheets
Performance Management Toolkit
Videos
Webinars
Premium subscription on smartKPIscom
Course slides Course notes Course quiz The KPI Infographic
Performance Management in 2012 2013 and 2014
KPI Documentation Forms Negative Behaviors Targets in Practice Dashboards Scorecards Graphs in Practice
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Definitions KPI Selection Criteria Performance Management Related Theories
Templates Desired State of Evolution Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initiatives Portfolio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard
Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator
Publications KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard
11 Videos dedicated to Performance Management
Free access to all Performance Management webinars series from 2014 to 2016
Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series
Certified Balanced Scorecard Management System Professional Riyadh
Page 6httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
FacilitatorTestimonials
ldquoThe training honestly has been very profitable for our company and for linking many concepts of our organization It has been very well prepared and exposed to all our organization I hardly recommend it to other companies who want to implement the BSC in his organizationrdquo
ldquoThe Balanced Scorecard Management System training course offered by The KPI institute was a very informative course The material covered was straight to the point with practical applications I really enjoyed this training course and I would recommend it to anyone interested in or into performance improvement projects You will learn the difference between objectives key performance indicators and initiatives or projects If you are interested in strategizing setting objectives and attaching those to KPIs GO FOR ITHighly recommendedrdquo
Jaume Alonso Operation Manager GAM Rentals
Bassim Zantout Supervisor King Faisal Specialist Hospital amp
Research Center
Manhal DAKHL-ALLAH
Manhal AL DAKHL-ALLAH (FCIPD) enjoys a successful international career as an HROD practitioner and a bilingual professional training consultant with extensive experience in the UK and Middle East markets
Holding several senior HR management and advisory positions he led training management projects across a variety of industry sectors including oil and gas engineering technology learning training management telecommunications supply chain logistics healthcare and government sectorrsquos organisations including KSA National Centre for Performance Measurement (ADAA) the Dubai Government Human Resources Department and the Public Administration Sector of the Abu Dhabi Executive Council
He recently led a full-scale restructuring and strategic planning process of the Social Care and Minorsrsquo Affairs Foundation in UAE
Manhal is a certified associate trainer with the UKrsquos Chartered Institute of Personnel and Development (CIPD) and is also a licenced facilitator with the European Foundation for Quality Management (EFQM) He holds the prestigious status of a CIPD Chartered Fellow He has postgraduate qualifications in Management and Linguistics and is currently completing his PhD research degree in Organisational Behaviour at the University Of Sheffield UK In addition to Arabic being his first language Manhal speaks flawless English with exceptional writing skills and research capabilities ldquoWell organized The facilitator shared
an excellent view on how to apply the performance theory in practical conceptsrdquo
ldquoThe course content was very valuable and excellent We can effectively use the information and methods provided in this course in our jobrdquo
Abdul Salam EdavalathEngineer DEWA
Mariam Abdullah Al Darmaki AMMROC UAE
Certified Balanced Scorecard Management System Professional Riyadh
Page 7httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Fees and venue
Coursedate
Novotel Riyadh Al AnoudTower 1 9033 King Fahd Rd Riyadh 12214 2370 Saudi Arabia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participantsWe invite you to contact the event manager to enquire about special rates from the venue
If you have a group of five or more to train you can save time and money by running this training course in-house Use the contact details provided below to request a customized offer from one of our training solution specialists
The course fees include course materials lunch and coffee breaks It also covers the cost of the certification process valued at $350 ensuring a smooth certification system
27-29 October
US $3000 US $2900US $2700
by 29 SeptemberUS $2500 21 October
General fee
TKImembers
Early bird
2 or moreparticipants
Registrationdeadline
AccommodationVenue
MILE
+966 55 361 9327
ksaidmileorg
wwwmileorg
Linkedin Facebook Twitter
For more detailsOrganize this training course in-house
Course fees
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
Certified Balanced Scorecard Management System Professional Riyadh
Page 4httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Learning experiencePre-course
Core course
After-course
Evaluation
This part of the learning experience is meant to ensure a smooth transition to the face to face training Participants are required to take the following steps
During the three days of face to face training the course will facilitate experiential learning and ensure a high level of interactivity Exercises enhance the development of competencies as they range from a simple matching of concepts to extensive analysis of case studies The learning experience consists in
The learning process is not finalized when the core-course ends Participants are required to take thefollowing steps
Needs assessment ndash complete a questionnaire to determine a tailored and relevant learning experience Pre-course evaluation quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenting guidelines on how to maximize your learning experience Forum introduction ndash share an introductory message to present yourself to fellow course participants Pre-requisite reading ndash go through a series of documents to better understand the core-course content
Applying concepts in practical exercises analyzing case studies and identifying solutions Using templates to develop performance measurement instruments Sharing best practices and creating a network of KPI Professionals Constantly evaluating the participantsrsquo knowledge through short quizzes to support the certification exam
Forum discussions ndash initiate a discussion and contribute in a discussion opened by another participant Action plan ndash create a plan for the actions and initiatives you intend to implement after the training course In-house presentation ndash create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course
Additional reading ndash go through a series of resources to expand your content related knowledge Learning journal ndash reflect upon your 3 stages learning experience and complete a journal
The certification process is finalized only when you complete all of the 3 stages of the learning experience Nonetheless you will receive a
Certificate of Attendance (hard copy) after participating at the 3 days of on-site training course Certificate of Completion (soft copy) after completing pre-course activities and passing the Certification Exam Certified Balanced Scorecard Management System Professional diploma (hard copy) after you have
successfully completed all 3 stages of the learning experience
Certified Balanced Scorecard Management System Professional Riyadh
Page 5httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Educational resources
Course materials
Qualitative reports
Catalogues
Fact Sheets
Performance Management Toolkit
Videos
Webinars
Premium subscription on smartKPIscom
Course slides Course notes Course quiz The KPI Infographic
Performance Management in 2012 2013 and 2014
KPI Documentation Forms Negative Behaviors Targets in Practice Dashboards Scorecards Graphs in Practice
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Definitions KPI Selection Criteria Performance Management Related Theories
Templates Desired State of Evolution Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initiatives Portfolio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard
Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator
Publications KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard
11 Videos dedicated to Performance Management
Free access to all Performance Management webinars series from 2014 to 2016
Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series
Certified Balanced Scorecard Management System Professional Riyadh
Page 6httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
FacilitatorTestimonials
ldquoThe training honestly has been very profitable for our company and for linking many concepts of our organization It has been very well prepared and exposed to all our organization I hardly recommend it to other companies who want to implement the BSC in his organizationrdquo
ldquoThe Balanced Scorecard Management System training course offered by The KPI institute was a very informative course The material covered was straight to the point with practical applications I really enjoyed this training course and I would recommend it to anyone interested in or into performance improvement projects You will learn the difference between objectives key performance indicators and initiatives or projects If you are interested in strategizing setting objectives and attaching those to KPIs GO FOR ITHighly recommendedrdquo
Jaume Alonso Operation Manager GAM Rentals
Bassim Zantout Supervisor King Faisal Specialist Hospital amp
Research Center
Manhal DAKHL-ALLAH
Manhal AL DAKHL-ALLAH (FCIPD) enjoys a successful international career as an HROD practitioner and a bilingual professional training consultant with extensive experience in the UK and Middle East markets
Holding several senior HR management and advisory positions he led training management projects across a variety of industry sectors including oil and gas engineering technology learning training management telecommunications supply chain logistics healthcare and government sectorrsquos organisations including KSA National Centre for Performance Measurement (ADAA) the Dubai Government Human Resources Department and the Public Administration Sector of the Abu Dhabi Executive Council
He recently led a full-scale restructuring and strategic planning process of the Social Care and Minorsrsquo Affairs Foundation in UAE
Manhal is a certified associate trainer with the UKrsquos Chartered Institute of Personnel and Development (CIPD) and is also a licenced facilitator with the European Foundation for Quality Management (EFQM) He holds the prestigious status of a CIPD Chartered Fellow He has postgraduate qualifications in Management and Linguistics and is currently completing his PhD research degree in Organisational Behaviour at the University Of Sheffield UK In addition to Arabic being his first language Manhal speaks flawless English with exceptional writing skills and research capabilities ldquoWell organized The facilitator shared
an excellent view on how to apply the performance theory in practical conceptsrdquo
ldquoThe course content was very valuable and excellent We can effectively use the information and methods provided in this course in our jobrdquo
Abdul Salam EdavalathEngineer DEWA
Mariam Abdullah Al Darmaki AMMROC UAE
Certified Balanced Scorecard Management System Professional Riyadh
Page 7httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Fees and venue
Coursedate
Novotel Riyadh Al AnoudTower 1 9033 King Fahd Rd Riyadh 12214 2370 Saudi Arabia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participantsWe invite you to contact the event manager to enquire about special rates from the venue
If you have a group of five or more to train you can save time and money by running this training course in-house Use the contact details provided below to request a customized offer from one of our training solution specialists
The course fees include course materials lunch and coffee breaks It also covers the cost of the certification process valued at $350 ensuring a smooth certification system
27-29 October
US $3000 US $2900US $2700
by 29 SeptemberUS $2500 21 October
General fee
TKImembers
Early bird
2 or moreparticipants
Registrationdeadline
AccommodationVenue
MILE
+966 55 361 9327
ksaidmileorg
wwwmileorg
Linkedin Facebook Twitter
For more detailsOrganize this training course in-house
Course fees
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
Certified Balanced Scorecard Management System Professional Riyadh
Page 5httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Educational resources
Course materials
Qualitative reports
Catalogues
Fact Sheets
Performance Management Toolkit
Videos
Webinars
Premium subscription on smartKPIscom
Course slides Course notes Course quiz The KPI Infographic
Performance Management in 2012 2013 and 2014
KPI Documentation Forms Negative Behaviors Targets in Practice Dashboards Scorecards Graphs in Practice
Desired State of Evolution Strategy Map Scorecard Dashboard KPI Definitions KPI Selection Criteria Performance Management Related Theories
Templates Desired State of Evolution Strategy Map Performance Scorecard Performance Dashboard Performance Healthogram Initiatives Portfolio Performance Management System Architecture Monthly Performance Management Process Employee Scorecard
Manuals Performance Scorecard Guide for Administrator Performance Dashboard Guide for Administrator
Publications KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard
11 Videos dedicated to Performance Management
Free access to all Performance Management webinars series from 2014 to 2016
Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series
Certified Balanced Scorecard Management System Professional Riyadh
Page 6httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
FacilitatorTestimonials
ldquoThe training honestly has been very profitable for our company and for linking many concepts of our organization It has been very well prepared and exposed to all our organization I hardly recommend it to other companies who want to implement the BSC in his organizationrdquo
ldquoThe Balanced Scorecard Management System training course offered by The KPI institute was a very informative course The material covered was straight to the point with practical applications I really enjoyed this training course and I would recommend it to anyone interested in or into performance improvement projects You will learn the difference between objectives key performance indicators and initiatives or projects If you are interested in strategizing setting objectives and attaching those to KPIs GO FOR ITHighly recommendedrdquo
Jaume Alonso Operation Manager GAM Rentals
Bassim Zantout Supervisor King Faisal Specialist Hospital amp
Research Center
Manhal DAKHL-ALLAH
Manhal AL DAKHL-ALLAH (FCIPD) enjoys a successful international career as an HROD practitioner and a bilingual professional training consultant with extensive experience in the UK and Middle East markets
Holding several senior HR management and advisory positions he led training management projects across a variety of industry sectors including oil and gas engineering technology learning training management telecommunications supply chain logistics healthcare and government sectorrsquos organisations including KSA National Centre for Performance Measurement (ADAA) the Dubai Government Human Resources Department and the Public Administration Sector of the Abu Dhabi Executive Council
He recently led a full-scale restructuring and strategic planning process of the Social Care and Minorsrsquo Affairs Foundation in UAE
Manhal is a certified associate trainer with the UKrsquos Chartered Institute of Personnel and Development (CIPD) and is also a licenced facilitator with the European Foundation for Quality Management (EFQM) He holds the prestigious status of a CIPD Chartered Fellow He has postgraduate qualifications in Management and Linguistics and is currently completing his PhD research degree in Organisational Behaviour at the University Of Sheffield UK In addition to Arabic being his first language Manhal speaks flawless English with exceptional writing skills and research capabilities ldquoWell organized The facilitator shared
an excellent view on how to apply the performance theory in practical conceptsrdquo
ldquoThe course content was very valuable and excellent We can effectively use the information and methods provided in this course in our jobrdquo
Abdul Salam EdavalathEngineer DEWA
Mariam Abdullah Al Darmaki AMMROC UAE
Certified Balanced Scorecard Management System Professional Riyadh
Page 7httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Fees and venue
Coursedate
Novotel Riyadh Al AnoudTower 1 9033 King Fahd Rd Riyadh 12214 2370 Saudi Arabia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participantsWe invite you to contact the event manager to enquire about special rates from the venue
If you have a group of five or more to train you can save time and money by running this training course in-house Use the contact details provided below to request a customized offer from one of our training solution specialists
The course fees include course materials lunch and coffee breaks It also covers the cost of the certification process valued at $350 ensuring a smooth certification system
27-29 October
US $3000 US $2900US $2700
by 29 SeptemberUS $2500 21 October
General fee
TKImembers
Early bird
2 or moreparticipants
Registrationdeadline
AccommodationVenue
MILE
+966 55 361 9327
ksaidmileorg
wwwmileorg
Linkedin Facebook Twitter
For more detailsOrganize this training course in-house
Course fees
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
Certified Balanced Scorecard Management System Professional Riyadh
Page 6httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
FacilitatorTestimonials
ldquoThe training honestly has been very profitable for our company and for linking many concepts of our organization It has been very well prepared and exposed to all our organization I hardly recommend it to other companies who want to implement the BSC in his organizationrdquo
ldquoThe Balanced Scorecard Management System training course offered by The KPI institute was a very informative course The material covered was straight to the point with practical applications I really enjoyed this training course and I would recommend it to anyone interested in or into performance improvement projects You will learn the difference between objectives key performance indicators and initiatives or projects If you are interested in strategizing setting objectives and attaching those to KPIs GO FOR ITHighly recommendedrdquo
Jaume Alonso Operation Manager GAM Rentals
Bassim Zantout Supervisor King Faisal Specialist Hospital amp
Research Center
Manhal DAKHL-ALLAH
Manhal AL DAKHL-ALLAH (FCIPD) enjoys a successful international career as an HROD practitioner and a bilingual professional training consultant with extensive experience in the UK and Middle East markets
Holding several senior HR management and advisory positions he led training management projects across a variety of industry sectors including oil and gas engineering technology learning training management telecommunications supply chain logistics healthcare and government sectorrsquos organisations including KSA National Centre for Performance Measurement (ADAA) the Dubai Government Human Resources Department and the Public Administration Sector of the Abu Dhabi Executive Council
He recently led a full-scale restructuring and strategic planning process of the Social Care and Minorsrsquo Affairs Foundation in UAE
Manhal is a certified associate trainer with the UKrsquos Chartered Institute of Personnel and Development (CIPD) and is also a licenced facilitator with the European Foundation for Quality Management (EFQM) He holds the prestigious status of a CIPD Chartered Fellow He has postgraduate qualifications in Management and Linguistics and is currently completing his PhD research degree in Organisational Behaviour at the University Of Sheffield UK In addition to Arabic being his first language Manhal speaks flawless English with exceptional writing skills and research capabilities ldquoWell organized The facilitator shared
an excellent view on how to apply the performance theory in practical conceptsrdquo
ldquoThe course content was very valuable and excellent We can effectively use the information and methods provided in this course in our jobrdquo
Abdul Salam EdavalathEngineer DEWA
Mariam Abdullah Al Darmaki AMMROC UAE
Certified Balanced Scorecard Management System Professional Riyadh
Page 7httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Fees and venue
Coursedate
Novotel Riyadh Al AnoudTower 1 9033 King Fahd Rd Riyadh 12214 2370 Saudi Arabia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participantsWe invite you to contact the event manager to enquire about special rates from the venue
If you have a group of five or more to train you can save time and money by running this training course in-house Use the contact details provided below to request a customized offer from one of our training solution specialists
The course fees include course materials lunch and coffee breaks It also covers the cost of the certification process valued at $350 ensuring a smooth certification system
27-29 October
US $3000 US $2900US $2700
by 29 SeptemberUS $2500 21 October
General fee
TKImembers
Early bird
2 or moreparticipants
Registrationdeadline
AccommodationVenue
MILE
+966 55 361 9327
ksaidmileorg
wwwmileorg
Linkedin Facebook Twitter
For more detailsOrganize this training course in-house
Course fees
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
Certified Balanced Scorecard Management System Professional Riyadh
Page 7httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Fees and venue
Coursedate
Novotel Riyadh Al AnoudTower 1 9033 King Fahd Rd Riyadh 12214 2370 Saudi Arabia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participantsWe invite you to contact the event manager to enquire about special rates from the venue
If you have a group of five or more to train you can save time and money by running this training course in-house Use the contact details provided below to request a customized offer from one of our training solution specialists
The course fees include course materials lunch and coffee breaks It also covers the cost of the certification process valued at $350 ensuring a smooth certification system
27-29 October
US $3000 US $2900US $2700
by 29 SeptemberUS $2500 21 October
General fee
TKImembers
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2 or moreparticipants
Registrationdeadline
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MILE
+966 55 361 9327
ksaidmileorg
wwwmileorg
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For more detailsOrganize this training course in-house
Course fees
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
Certified Balanced Scorecard Management System Professional Riyadh
Page 8httpsmileorgkpi | ksaidmileorg | +966 55 361 9327
Registration 3 ways to register Registration form
Participant details
Payment
Direct contact
Registration form
Credit card
Bank transfer
Call us and we will assist you through the registration process
First name
Job title
Department Date of training course
City
Signed
Organization
Training course
Country
Date
Phone
Last name
Email us with your registration details
Pay by credit card using the online facility
Kindly ensure that your payments reflect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer
1 Send an email containing your contact details and registration request
2 An email confirmation containing the tax invoice and bank account details will be sent to you
3 Proceed with the attendance fee payment by bank transfer
4 Send through email the proof of the payment transaction completion
5 A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed)
By filling your contact data you agree to receive further information about our events Your privacy is very important to us We will not sell rent or share your personal information under any circumstances
If there are no other standing agreements this form represents a valid contract between the parties
I agree to the above terms and conditions
MrsMr
Registration cancellation procedure
Term of Agreement
Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situation the attendance fee will be refunded less $400 retained for administrative expenditure The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged If you have confirmed and made the attendance fee payment but you didnrsquot attend the course the course attendance fee will not be refunded If you attend the course only partially (one day or a limited number of sessions) you will not benefit from any attendance fee reduction or refund
Company stamp
Khaled Saeed Projects Manager Consulting Division
P 92008484M +966 55 361 9327E ksaidmileorgW wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg
EUROPEAN DIVISION
HEADQUARTERSSE ASIA DIVISION
MIDDLE EAST DIVISION
SIBIU OFFICE
MELBOURNE OFFICEKUALA LUMPUR OFFICE
DUBAI OFFICE
Sibiu City CenterSomesului Street No 3 550003
Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997
Lifelab Building198 Harbour Esplanade Suite 606
Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088
Wisma UOA IIJalan Pinang 21 Unit 14-13 50450
Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 11 3303 2135
Regalia Business Centre1st floor Office 101 Suite 11 Baysquare Building 3
213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427
officekpiinstituteorg bull wwwkpiinstituteorg
MILE - MADINAH INSTITUTE FOR LEADERSHIP amp ENTREPRENEURSHIP
Knowledge Economic City King Abdul Aziz RoadPO Box 43033 Madinah 41561Saudi Arabia
P 92008484 M +966 55 361 9327 E ksaidmileorg W wwwmileorg