certification standards in supply chain · pdf filecertification standards in supply chain...

Certification Standards in Supply Chain Management
Irvin Varkonyi, CSCP, PLOGDave Rega, CSCP
19 October 2015UNIVERSITY DAY LOA Annual Conference 1

Certification Standards in Supply Chain Management
Agenda Introductions Goals and Objectives of the session Q&A Conclusion, restating goals and objectives
19 October 2015 2UNIVERSITY DAY LOA Annual Conference

Goals and Objectives
1. Understanding the value of professional certification2. Options to earn credentials3. The value of professional development

About APICS
APICS is recognized as the premier provider of research, education and certification programs focused on supply chain and operations management.
Founded in 1957, APICS is the leading association for supply chain and operations management.

APICS Global Presence

Professional DevelopmentCredentialing
For the sponsoring organization Standardized practice Advances the specialty field Increases cooperation and collaboration within the field Develop and enforce an ethical code Provides a means to for an industry to self-regulate

Professional Development Credentialing
For the certificants Recognition by a third party Credibility Enhances professional reputation Personal accomplishment Supports continued professional development Demonstrates a high level of commitment to the field of
practice19 October 2015UNIVERSITY DAY LOA Annual Conference 7
Professional certifications are a way to democratize
educationthey do not distinguish between universities,
or very expensive private schools from those of less
pedigree. Professional certifications fundamental focus
is: certifying standards whose holders meet and which
therefore allow them to perform a certain job with greater
guarantees*
* FPA, June 2014

For employers Monster.com and APICS
Improved customer satisfaction Increase competency levels Used in making employment decisions Ongoing enhancement of knowledge and skills Increased employee confidence Demonstrates employers commitment to competence
Requirements: Bachelors degree in Supply Chain, Operations or
Engineering or similar discipline, required A minimum of 8 years of
experience in manufacturing planning, demand & supply planning, production
schedules or a combination will be considered. In-depth experience
working with a companywide enterprise based system (ERP), is required. APICS
certification strongly desired. Knowledge of Sales & Operations
Planning (S&OP) process is required.
http://jobsearch.monster.com/search/?q=APICS-__28Association-for-Operations-Management__29&where=Virginiahttp://jobsearch.monster.com/search/?q=APICS-__28Association-for-Operations-Management__29&where=Virginia

Human Resource Certification Institute19 October 2015UNIVERSITY DAY LOA Annual Conference 9

What to watch out for Not all certifications are created equally Search for certifications useful in your field Check job listings Browse LinkedIn Industry groups Look for professional groups and societies in your field

What are reasons for failing certification exams? Try the Fishbone diagram

Creating the elements of a certification program Certifications are intended to alter the way people buy and
sell goods ensure a solid foundation
Scalable credential Pricing not too high, not too low, just right Correctable and evolving

Council of Supply Chain Management Professionals (CSCMP) offers Supply Chain Professional (SC Pro)

Three level certification process Analyze real world case studies Develop project plan to achieve true results such as ROI

Level One Cornerstone of SCM including SC concepts, demand planning, procurement, etc.
Level Two Analysis and application of SC challenges
Level Three - Initiation of SC transformation with hands on analysis of a working organization

Institute of Supply Management

Certified Professional in Supply Management Foundation of Supply Management Effective Supply Management Performance Leadership in Supply ManagementThe CPSM focuses on sourcing and acquisition

Demonstrated Logistician Program Certified Master Logistician Certified Professional Logistician

APICS Body of Knowledge
The APICS Operations Management Body of Knowledge (OMBOK) Framework is the basis for global industry standards in supply chain and operations management.
The APICS Dictionary establishes accepted terminology including more than 4,000 terms for interorganizational communication.Standard terminology = clear communications = better
solutions

APICS CSCP Sample Questions
In the majority of situations, the cost/benefit impact of a logistical failure: is indirectly related to changes in customer
satisfaction levels.
is directly related to the amount of effort expended by the business to replace a customer.
is a function of the profits lost by the customer over x number of days.
is directly related to the importance of the service to the customer.
Rationale The cost/benefit impact of a
logistical failure is directly related to the importance of the service to the customer based on pre-determined trade offs
is directly related to the importance of the service to the customer.

Which of the following is not a true statement about the logistics value proposition? The key elements of the proposition are customer
service and cost minimization.
It is formulated for an individual customer or a group of customers.
As long as the customer is satisfied with the service, the cost is not critical.
It is designed to meet a customers logistical expectations and requirements.
Rationale The logistics value proposition stems from a unique
commitment of your firm to an individual customer or select group of customers. So youll need to determine the exact recipe and proportion of ingredients in order to meet a particular customers logistical expectations and requirements. If you keep in mind that logistics must be managed as an integrated effort to achieve customer satisfaction at the lowest total cost, then it makes sense that service and cost minimization are the key elements in this proposition.
As long as the customer is satisfied with the service, the cost is not critical.

Logistics adds value to the supply chain process if
transportation costs can be kept to a minimum. product variation does not change packaging
requirements.
it can successfully deal with export and import regulations.
sales are achieved through strategically placed inventory.
Rationale Logistics adds value to the supply
chain process if inventory is strategically positioned to achieve sales as well as to the company.
sales are achieved through strategically placed inventory.

Which of the following can be a result of a carefully designed reverse logistics chain?
Need for more incinerators and landfills Potential for very lucrative customer service
contracts and extended warranties
The ability to move items down the reverse logistics hierarchy, toward its base
Disposal of hazardous metals in other distant locations
Rationale A carefully designed reverse logistics
chain has the potential for very lucrative customer service contract and extended warranties, particularly if the products are well designed and reliable.
Potential for very lucrative customer service contracts and extended warranties

APICS Certification Relationship
APICS CPIM APICS CSCP Internal focus Primarily manufacturing
operations Depth within specific
manufacturing,

certification standards in supply chain · pdf filecertification standards in supply chain...

Documents