Cynthia Cerrentanoccerrentano@gmail.com

EDUCATION

PhD in Industrial-Organizational/Social Psychology“Is That a Rainbow in Your Pocket? Heterosexual Perceptions of Gays and Lesbians in the Workplace.” Chair: Dr. Lisa Finkelstein. Northern Illinois University, DeKalb, IL

MA in Psychology“The Halo of Humor: How Humor Affects Leadership Perceptions.” Chair: Dr. Lisa Finkelstein. Northern Illinois University, DeKalb, IL.

BA in Psychology. Minor: Sociology. Graduated Cum Laude. Northern Illinois University, DeKalb, IL

PROFESSIONAL EXPERIENCE

Associate Dean of Instruction, Harold Washington College 2014 – Present Responsible for recruiting, hiring, and evaluating 400+ adjunct faculty members together with

department chairs and adjunct coordinators Responsible for revising the adjunct faculty evaluation system to ensure all part-time faculty are

observed on a two-year cycle Developed a shared system to house adjunct evaluations in order to increase academic quality,

transparency, and communication between academic departments and administration Collaborate with seasoned full-time faculty members to create a series of professional

development opportunities and an adjunct faculty conference scholarship (in process) to support adjunct faculty

Responsible for oversight of Academic Support Services department consisting of 2 professional staff, 7 tutoring centers, 100+ professional and student tutors

Frequently meet with department chairs, students, faculty and staff to develop solutions to complex problems such as grade appeals, faculty disputes, Union grievances, and personnel matters

Regularly collaborate with the City College District Office on topics such as National Tutoring Association training, Tenure Assistance Program, retention, and completion initiatives

Serve on several high-level campus committees, including Assessment; Supportive Intervention Team; Student Success Council; Committee for the Art and Science of Teaching; STEM College and Career Readiness; Disciplinary (ad hoc)

Select Accomplishments:o Worked with upper-level administration to provide a series of paid professional

development opportunities by increasing the adjunct faculty budget from $3,000 annually to $40,000 annually.

o Worked collaboratively with department chairpersons and coordinators to develop a feedback mechanism to consistently improve the adjunct evaluation process including a formalized employee recognition program in the form of an annual Outstanding Adjunct Award.

o Led 100+ tutors through a $250,000 budget cut while maintaining quality service and offering transparency and vision to those affected by the cuts.

o Hosted two successful roundtable discussions to address high risk courses with attendance from full- and part-time faculty, advisors, tutors, and administration.

o Engaged in a College-wide collaboration to host the first annual Welcome to Washington event to increase student engagement on a commuter campus.

o Worked in conjunction with the District Office, Director of Academic Support, and tutor coordinator to provide nationally recognized tutor training modules (National Tutoring Association and College Reading and Learning Association [in process]) to tutoring staff.

o Revised tutor and adjunct hiring practices in alignment with Human Resources to increase fairness, decrease potential litigation, and provide administrative support from the beginning of the hiring process.

o Provided thorough documentation and testimony for high-level student and faculty cases involving the Office of Civil Rights, Office of the Inspector General, General Council, Human Resources, Higher Learning Commission, and Disciplinary Committee.

o Partnered with the Academic Affairs team and the institutional researcher to review data surrounding Foundational Studies courses; created and delivered a concise summary of the findings to administration which enabled administration to continue offering those courses in support of the institution’s open-enrollment mission.

Tenure-Track Faculty Member, Harold Washington College 2013 – 2014 Taught: Introduction to Psychology, Business and Industrial Psychology, Abnormal Psychology,

Social Science Adopted and redesigned Business and Industrial Psychology (PSYCH 206) Successfully completed the Tenure Assistance Program seminar Committee Work: Voting member of Curriculum, Assessment, and Violence Prevention

Committees.

Adjunct Psychology InstructorHarold Washington College 2014 - PresentWaubonsee Community College 2007 - 2012Elgin Community College 2010 - 2012Northern Illinois University 2003 - 2012North Central College 2011 - 2012Ambria College of Nursing 2012 Taught 80+ class sections in face-to-face, online, and two-way interactive formats to class sizes

ranging from 15 to 65 students per section Taught: Business and Industrial Psychology, Introduction to Psychology, Social Science,

Personality Psychology, Abnormal Psychology, Lifespan Psychology, Human Memory and Learning, Social and Personality, Perception

Health and Wellness EducatorUniversity of California, Santa Barbara 2012 – 2013

Secured more than 1.3 million dollars in funding for UCSB Health and Wellness services Advised two student groups that disseminated research-based health information across campus Chaired and coordinated the Wellness Collaborative - a group comprised of over 18 departments

who provided wellness services to students Co-chaired the Freshman Summer Start Program to make a successful social and academic

transition to college Assisted with website development

MENTORING/ADVISING

Transfer-mation Fair co-presenter with Professor Amy Rosenquist on “How to Write a Killer College Admission Essay” (Fall 2013 – Present)

Mock Interviewer for Employment Soft Skills Program through the Harold Washington Career Planning and Placement Center (Fall 2013 – Present)

Conversation partner for student in English Language Learners courses (Fall 2015) Advisor for 12 students serving as Health and Wellness Chairs at the University of California,

Santa Barbara who provided research-based health interventions to campus residents (Fall 2012 – Fall 2013)

Internship advisor for students serving in various roles including: on-campus Health and Wellness Liaisons, Human Resources staff, and Children’s Advocacy Agency staff (Spring 2009 – Fall 2013)

Honors student advisor for 30+ students in Personality Psychology course (Fall 2007 – Spring 2012)

SKILLS/COMPENTENCIES

Interpersonally Skilled Leader Test Validation Training and Development Expertise Assessment Techniques Experiment and Survey Design Qualitative and Quantitative Data Analysis Job Analysis Experience Ally/Safe Zone trained

Software: Microsoft Office Suite, SPSS, Blackboard, Desire2Learn, GradesFirst, OpenBook, Campus Solutions 9, Mechanical Turk, SurveyMonkey, LISREL

PROFESSIONAL AFFILIATIONS

Chicago Industrial Organizational Psychologists, Board Member National Tutoring Association, Certified Trainer Society for Industrial and Organizational Psychology, Inc. Society for Human Resource Management Midwestern Psychological Association American Psychological Association