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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 TITLE PAGE EFFECTIVE: August 1, 2015 RELEASE 1

INTERSTATE SERVICE GUIDE

APPLYING TO THE PROVISION

OF INTERSTATE TELECOMMUNICATIONS

AS PROVIDED BY

QWEST CORPORATION d/b/a CENTURYLINK QC

This CenturyLink Operating Companies Interstate Service Guide

replaces Qwest Corporation Rates and Services Schedule Interstate No. 1

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 1 INDEX PAGE 1 EFFECTIVE: November 1, 2017 RELEASE 2

1. APPLICATION AND REFERENCE SUBJECT PAGE Application of the Interstate Service Guide ................................................ 1 Explanation of Abbreviations ..................................................................... 20 Explanation of Interstate Service Guide Change Symbols ........................ 19 Interstate Service Guide Format ................................................................ 18 Reference to Technical Publications ........................................................... 23 Table of Contents ....................................................................................... 1 Trademarks, Service Marks and Trade Names ........................................... 22

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 1 PAGE 1 EFFECTIVE: August 1, 2015 RELEASE 1

1. APPLICATION AND REFERENCE 1.1 APPLICATION OF INTERSTATE SERVICE GUIDE A. This Interstate Service Guide (ISG) contains regulations, rates and charges

applicable to the provision of Private Line Transport Services, Advanced Communications Network Services and other miscellaneous services, hereinafter referred to collectively as service(s), provided by Qwest Corporation, hereinafter respectively referred to as Company, to customers.

B. The provision of such services by the Company as set forth in this ISG does not

constitute a joint undertaking with the customer for the furnishing of any service. 1.2 TABLE OF CONTENTS PAGE

2. GENERAL REGULATIONS 2.1 UNDERTAKING OF THE COMPANY ....................................................... 1 2.1.1 SCOPE ............................................................................................. 1 2.1.2 LIMITATIONS ................................................................................... 1 2.1.3 LIABILITY ....................................................................................... 3 2.1.4 PROVISION OF SERVICES ................................................................. 6 2.1.5 INSTALLATION AND TERMINATION OF SERVICES ............................ 6 2.1.6 MAINTAINING SERVICES ................................................................. 6 2.1.7 CHANGES AND SUBSTITUTIONS ....................................................... 7 2.1.8 REFUSAL AND DISCONTINUANCE OF SERVICES ............................... 8 2.1.9 LIMITATION OF USE OF METALLIC FACILITIES ................................ 10 2.1.10 NOTIFICATION OF SERVICE-AFFECTING ACTIVITIES ....................... 10 2.1.11 COORDINATION WITH RESPECT TO NETWORK CONTINGENCIES ...... 10 2.1.12 PROVISION AND OWNERSHIP ........................................................... 11 2.1.13 CONFIDENTIAL CUSTOMER INFORMATION ...................................... 11 2.2 USE ..................................................................................................... 12 2.2.1 INTERFERENCE OR IMPAIRMENT AND UNLAWFUL USE ................... 12

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 1 PAGE 2 EFFECTIVE: October 28, 2018 RELEASE 3

1. APPLICATION AND REFERENCE 1.2 TABLE OF CONTENTS (Cont’d) PAGE 2.3 OBLIGATIONS OF THE CUSTOMER ....................................................... 13 2.3.1 DAMAGES ....................................................................................... 13 2.3.2 OWNERSHIP OF FACILITIES ............................................................. 13 2.3.3 EQUIPMENT SPACE AND POWER ...................................................... 14 2.3.4 AVAILABILITY FOR TESTING ........................................................... 14 2.3.5 RESERVED FOR FUTURE USE .......................................................... 14 2.3.6 DESIGN OF CUSTOMER SERVICES .................................................... 14 2.3.7 REFERENCES TO THE COMPANY ...................................................... 15 2.3.8 CLAIMS AND DEMANDS FOR DAMAGES .......................................... 15 2.3.9 COORDINATION WITH RESPECT TO NETWORK CONTINGENCIES ...... 16 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS .................................... 17 2.3.11 DETERMINATION OF JURISDICTION FOR MIXED INTERSTATE AND INTRASTATE PRIVATE LINE TRANSPORT SERVICE AND SERVICE BILLING ............................................................................ 24 2.3.12 DETERMINATION OF INTERSTATE CHARGES FOR MIXED INTERSTATE AND INTRASTATE SERVICE ............................................................. 25 2.3.13 RESERVED FOR FUTURE USE .......................................................... 26 2.3.14 DETERMINATION OF THE CUSTOMER OF RECORD FOR PRIVATE LINE TRANSPORT SERVICE .............................................................. 26 2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES .................... 27 2.4.1 PAYMENT OF RATES, CHARGES AND DEPOSITS ............................... 27 2.4.2 MINIMUM SERVICE PERIODS ........................................................... 32 2.4.3 CANCELLATION OF AN ORDER FOR SERVICE ................................... 33 2.4.4 CREDIT ALLOWANCE FOR SERVICE INTERRUPTIONS ....................... 33 2.4.5 RE-ESTABLISHMENT OF SERVICE FOLLOWING FIRE, FLOOD OR OTHER OCCURRENCE ................................................................ 39 2.4.6 TITLE OR OWNERSHIP RIGHTS ........................................................ 40 2.4.7 ORDERING, RATING AND BILLING OF ACCESS SERVICES WHERE MORE THAN ONE EXCHANGE TELEPHONE COMPANY IS INVOLVED 40

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 1 PAGE 3 EFFECTIVE: November 1, 2017 RELEASE 2

1. APPLICATION AND REFERENCE 1.2 TABLE OF CONTENTS (Cont’d) PAGE 2.5 CONNECTIONS ..................................................................................... 44 2.5.1 GENERAL ........................................................................................ 44 2.6 DEFINITIONS ....................................................................................... 45 2.7 SHARED USE REGULATIONS................................................................ 61 2.7.1 PLTS WITH LOCAL EXCHANGE SERVICE ....................................... 62 2.7.2 DS1 and DS3 PLTS with Switched Access Service ..................... 62 2.7.3 SYNCHRONOUS SERVICE TRANSPORT (SST) WITH SWITCHED ACCESS SERVICE ............................................................................ 65 2.7.4 EXPANDED INTERCONNECTION CHANNEL TERMINATION AND INTERCONNECTION TIE PAIR ................................................... 67 2.7.5 RESERVED FOR FUTURE USE ......................................................... 67 2.7.6 PLTS SONET RING SERVICE WITH SWITCHED ACCESS SERVICE .. 67 2.7.7 SELF-HEALING NETWORK SERVICE (SHNS) WITH SWITCHED ACCESS SERVICE ........................................................................... 69

3. RESERVED FOR FUTURE USE


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1. APPLICATION AND REFERENCE 1.2 TABLE OF CONTENTS (Cont’d) PAGE

5. ORDERING OPTIONS 5.1 GENERAL ............................................................................................ 1 5.1.1 ORDERING CONDITIONS .................................................................. 1 5.1.2 PROVISION OF OTHER SERVICES ..................................................... 2 5.1.3 SPECIAL CONSTRUCTION ................................................................ 3 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK (ACN) ORDER ................................................................................................ 4 5.2.1 SERVICE ORDER DATE INTERVALS ................................................. 5 5.2.2 ORDER MODIFICATIONS .................................................................. 7 5.2.3 CANCELLATION OF AN ACCESS ORDER ........................................... 13 5.2.4 SELECTION OF FACILITIES FOR ORDERS .......................................... 18 5.2.5 MINIMUM SERVICE PERIOD............................................................. 19 5.2.6 MINIMUM SERVICE PERIOD CHARGES ............................................ 21 5.2.7 DISCONNECTION OF SERVICE .......................................................... 22


7. PRIVATE LINE TRANSPORT SERVICE

7.1 GENERAL ............................................................................................ 1 7.1.1 RATING INFORMATION .................................................................... 6 7.1.2 MISCELLANEOUS CHARGES AND CREDITS ...................................... 20 7.1.3 MULTI-POINT PRICING PLANS ........................................................ 26.1 7.1.4 SERVICE CONFIGURATIONS ............................................................. 27 7.1.5 RESERVED FOR FUTURE USE .......................................................... 29.3 7.1.6 RESERVED FOR FUTURE USE ........................................................... 29.3 7.1.7 FACILITY HUBS ............................................................................... 29.4 7.1.8 TERMINATION LIABILITY ASSESSMENT (TLA) ............................... 30 7.1.9 TERMINATION LIABILITY WAIVER POLICY ..................................... 31

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7. PRIVATE LINE TRANSPORT SERVICE 7.2 LOW SPEED DATA SERVICE ................................................................ 33.1 7.2.1 GENERAL ........................................................................................ 33.1 7.2.2 OPTIONAL FEATURES AND FUNCTIONS .......................................... 33.4 7.2.3 RATES AND CHARGES ..................................................................... 33.5 7.3 D.C. CHANNEL SERVICE ..................................................................... 33.7 7.3.1 GENERAL ........................................................................................ 33.7 7.3.2 OPTIONAL FEATURES AND FUNCTIONS ........................................... 33.7 7.3.3 RATES AND CHARGES ..................................................................... 33.8 7.4 VOICE GRADE SERVICE ...................................................................... 33.9 7.4.1 GENERAL ........................................................................................ 33.9 7.4.2 OPTIONAL FEATURES AND FUNCTIONS .......................................... 33.18 7.4.3 PRICING PLANS ............................................................................... 33.28 7.4.4 RATES AND CHARGES ..................................................................... 33.32 7.5 AUDIO SERVICE .................................................................................. 33.43 7.5.1 GENERAL ....................................................................................... 33.43 7.5.2 OPTIONAL FEATURES AND FUNCTIONS ........................................... 33.44 7.5.3 RATES AND CHARGES .................................................................... 33.45 7.6 BROADCAST VIDEO SERVICE .............................................................. 33.51 7.6.1 GENERAL ........................................................................................ 33.51 7.6.2 PRICING PLANS ............................................................................... 33.54 7.6.3 RATES AND CHARGES ..................................................................... 33.56 (M) Material moved to Page 6 and 7.

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7. PRIVATE LINE TRANSPORT SERVICE 7.7 RESERVED FOR FUTURE USE ............................................................... 33.64 7.8 RESERVED FOR FUTURE USE ............................................................... 33.64 7.9 HDTV-NET ........................................................................................ 34 7.9.1 GENERAL ........................................................................................ 34 7.9.2 PRICING PLANS ............................................................................... 35 7.9.3 RATES AND CHARGES .................................................................... 37 7.10 DIGITAL DATA SERVICE ..................................................................... 41.1 7.10.1 GENERAL ........................................................................................ 41.1 7.10.2 OPTIONAL FEATURES AND FUNCTIONS ........................................... 41.3 7.10.3 PRICING PLANS ............................................................................... 41.8 7.10.4 RATES AND CHARGES ..................................................................... 41.9 7.11 DS1 SERVICE ...................................................................................... 41.27 7.11.1 GENERAL ........................................................................................ 41.27 7.11.2 OPTIONAL FEATURES AND FUNCTIONS ........................................... 41.28 7.11.3 PRICING PLANS ............................................................................... 41.38 7.11.4 RATES AND CHARGES ..................................................................... 41.38 7.12 DS3 SERVICE ...................................................................................... 41.58 7.12.1 GENERAL ........................................................................................ 41.58 7.12.2 OPTIONAL FEATURES AND FUNCTIONS ........................................... 41.60 7.12.3 PRICING PLANS ............................................................................... 41.67 7.12.4 RATES AND CHARGES ..................................................................... 41.71 (M) Material moved from Page 5. (M1) Material moved to Pages 7 & 8.

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7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS) ................................. 41.89 7.13.1 GENERAL ........................................................................................ 41.89 7.13.2 OPTIONAL FEATURES AND FUNCTIONS ........................................... 41.90 7.13.3 PRICING PLANS ............................................................................... 41.93 7.13.4 RATES AND CHARGES ..................................................................... 41.95 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) ....................................... 42 7.14.1 GENERAL ........................................................................................ 42 7.14.2 PRICING PLANS ............................................................................... 55 7.14.3 RATES AND CHARGES ..................................................................... 58 7.15 RESERVED FOR FUTURE USE .............................................................. 128 7.16 RESERVED FOR FUTURE USE .............................................................. 128 7.17 DIGITAL DATA SERVICE 2-WIRE ........................................................ 128.1 7.17.1 GENERAL ........................................................................................ 128.1 7.17.2 PRICING PLANS ............................................................................... 128.2 7.17.3 RATES AND CHARGES ..................................................................... 128.3 7.18 GEOMAX ............................................................................................ 129 7.18.1 GENERAL ........................................................................................ 129 7.18.2 REGULATIONS ................................................................................. 136 7.18.3 PRICING PLANS ............................................................................... 138 7.18.4 RATES AND CHARGES ..................................................................... 140 7.18.5 INDIVIDUAL CASE BASIS (ICBS) ..................................................... 154 (M) Material moved from Pages 5 & 6. (M1) Material moved to .

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 1 PAGE 8 EFFECTIVE: May 1, 2018 RELEASE 3


7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS ............................................................................ 155 7.19.1 ETHERNET TRANSPORT ................................................................... 155 7.19.2 ETHERNET OVER SONET (EOS) ..................................................... 155.14 7.20 OPTICAL WAVELENGTH SERVICE (OWS) ........................................... 161 7.20.1 GENERAL ........................................................................................ 161 7.20.2 REGULATIONS ................................................................................. 167 7.20.3 PRICING PLANS ............................................................................... 169 7.20.4 RATES AND CHARGES ..................................................................... 171 7.20.5 INDIVIDUAL CASE BASIS (ICBS) ..................................................... 236

107. OBSOLETE PRIVATE LINE TRANSPORT SERVICE 107.1 GENERAL ............................................................................................ 1 107.1.1 RATING INFORMATION .................................................................... 2 107.8 BROADCAST DIGITAL TRANSPORT VIDEO SERVICE ............................ 6 107.11 DS1 SERVICE ...................................................................................... 20.1 107.12 DS3 SERVICE ...................................................................................... 20.7 107.12.4 RATES AND CHARGES ...................................................................... 21 107.14 SYNCHRONOUS SERVICE TRANSPORT (SST) ....................................... 52 107.18 GEOMAX ............................................................................................ 99 107.18.1 GENERAL ........................................................................................ 99 107.18.4 RATES AND CHARGES ..................................................................... 100 107.19 ETHERNET OVER SONET (EOS) PORTS .............................................. 103 107.19.2 RATES AND CHARGES ..................................................................... 103 107.20 OPTICAL WAVELENGTH SERVICE (OWS) ........................................... 104 107.20.1 GENERAL ........................................................................................ 104 107.20.4 RATES AND CHARGES ..................................................................... 105

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8. ADVANCED COMMUNICATIONS NETWORK 8.1 GENERAL ............................................................................................ 1 8.1.1 SPECIAL CONSTRUCTION ................................................................ 1 8.1.2 ORDER MODIFICATIONS .................................................................. 1 8.1.3 MOVES ............................................................................................ 2 8.1.4 CHANGES OF SERVICE ..................................................................... 3 8.1.5 TERMINATION LIABILITY ASSESSMENT(TLA) AND WAIVER POLICY 4 8.1.6 SPREAD OF NONRECURRING CHARGES ........................................... 12 8.1.7 PREPAYMENT DISCOUNT................................................................. 14 8.2 RESERVED FOR FUTURE USE .............................................................. 14

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8. ADVANCED COMMUNICATIONS NETWORK 8.8 METRO OPTICAL ETHERNET .............................................................. 15 8.8.1 GENERAL ........................................................................................ 15 8.8.2 RATE ELEMENTS ............................................................................. 17 8.8.3 PRICING PLANS ............................................................................... 24 8.8.4 RATES AND CHARGES ..................................................................... 26

108. OBSOLETE ADVANCED COMMUNICATIONS NETWORK 108.3 FRAME RELAY SERVICE ...................................................................... 1 108.3.1 GENERAL ........................................................................................ 1 108.3.2 REGULATIONS ................................................................................. 11 108.3.3 RATE ELEMENTS ............................................................................. 12 108.3.4 PRICING PLANS ............................................................................... 15 108.3.5 RATES AND CHARGES ..................................................................... 20 108.4 RESERVED FOR FUTURE USE .............................................................. 186 108.5 ATM SERVICE .................................................................................... 187 108.5.1 GENERAL ........................................................................................ 187 108.5.2 REGULATIONS ................................................................................. 198 108.5.3 RATE ELEMENTS ............................................................................. 199 108.5.4 PRICING PLANS ............................................................................... 201 108.5.5 RATES AND Charges ....................................................................... 204 108.6 RESERVED FOR FUTURE USE .............................................................. 265 108.7 RESERVED FOR FUTURE USE .............................................................. 265

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10. FEDERAL GOVERNMENT SPECIALIZED SERVICE OR ARRANGEMENTS

10. FEDERAL GOVERNMENT SPECIALIZED SERVICE OR ARRANGEMENTS ..................................................................................... 1 10.1 GENERAL ............................................................................................ 1 10.2 EMERGENCY CONDITIONS ................................................................... 2 10.3 INTERVALS TO PROVIDE SERVICE ....................................................... 3 10.4 SAFEGUARDING OF SERVICE ............................................................... 3 10.4.1 FACILITY AVAILABILITY ................................................................. 3 10.4.2 UTILIZATION OF GOVERNMENT OWNED FACILITIES ....................... 3 10.5 FEDERAL GOVERNMENT REGULATIONS .............................................. 3 10.6 MILEAGE APPLICATION ...................................................................... 3 10.7 MOVES ................................................................................................ 4 10.8 SERVICE OFFERINGS ........................................................................... 5 10.8.1 TYPE AND DESCRIPTION ................................................................. 5 10.8.2 RATES AND CHARGES ..................................................................... 8

11. SPECIAL FACILITIES ROUTING OF ACCESS SERVICES

11.1 DESCRIPTION OF SPECIAL FACILITIES ROUTING ................................. 1 11.1.1 SPECIAL FACILITIES ROUTING - MISCELLANEOUS ORDERING INFORMATION ............................................................... 4 11.1.2 RATE CATEGORIES .......................................................................... 5 11.1.3 RATE REGULATIONS ....................................................................... 6 11.2 RATES AND CHARGES FOR SPECIAL FACILITIES ROUTING .................. 7 11.2.1 ALL STATES .................................................................................... 7


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13. MISCELLANEOUS SERVICES 13.1 ADDITIONAL ENGINEERING ................................................................ 1 13.1.1 GENERAL ........................................................................................ 1 13.1.2 RATES AND CHARGES .................................................................... 2 13.2 ADDITIONAL LABOR ........................................................................... 3 13.2.1 GENERAL ........................................................................................ 3 13.2.2 RATES AND CHARGES .................................................................... 5 13.3 TESTING SERVICES ............................................................................. 7 13.3.1 GENERAL ........................................................................................ 7 13.3.2 PRIVATE LINE TRANSPORT SERVICE ............................................... 8 13.4 MAINTENANCE OF SERVICE ............................................................... 11 13.4.1 GENERAL ........................................................................................ 11 13.4.2 RATES AND CHARGES ..................................................................... 12 13.5 DISPATCH CHARGE ............................................................................. 13 13.5.1 DESCRIPTION .................................................................................. 13 13.5.2 RATES AND CHARGES ..................................................................... 13 13.6 RESERVED FOR FUTURE USE .............................................................. 13 (M) Material moved from Page 10. (M1) Material moved to Page 15.

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13. MISCELLANEOUS SERVICES 13.7 MISCELLANEOUS PROTECTIVE EQUIPMENT AND ARRANGEMENTS ..... 14 13.7.1 SPECIAL HIGH VOLTAGE PROTECTIVE APPARATUS ......................... 14 13.7.2 PROTECTION SERVICE FOR HIGH VOLTAGE ENVIRONMENT ........... 17 13.7.3 OTHER PROTECTIVE CONNECTING ARRANGEMENTS ...................... 24 13.8 RESERVED FOR FUTURE USE .............................................................. 13 13.9 RESERVED FOR FUTURE USE .............................................................. 13 13.10 SERVICE BILLING INFORMATION ......................................................... 27 13.10.1 SERVICE BILLING PRIMARY COPY .................................................. 27 13.10.2 SERVICE BILLING OPTIONS ............................................................. 28 13.10.3 RATES AND CHARGES ..................................................................... 29 13.11 RESERVED FOR FUTURE USE .............................................................. 29 13.12 RESERVED FOR FUTURE USE .............................................................. 29 13.13 RESERVED FOR FUTURE USE .............................................................. 29 13.14 RESERVED FOR FUTURE USE .............................................................. 29 13.15 RESERVED FOR FUTURE USE .............................................................. 29 13.16 RESERVED FOR FUTURE USE .............................................................. 29 13.17 RESERVED FOR FUTURE USE .............................................................. 29 13.18 RESERVED FOR FUTURE USE .............................................................. 29 13.19 RESERVED FOR FUTURE USE .............................................................. 29 13.20 FEDERAL UNIVERSAL SERVICE FUND CHARGE ................................... 30 13.20.1 GENERAL ........................................................................................ 30 13.20.2 CHARGE FACTORS .......................................................................... 30 13.21 RESERVED FOR FUTURE USE .............................................................. 30 13.22 SYNCHRONIZATION SERVICE .............................................................. 31 (M) Material moved from Page 16. (M1) Material moved to Pages 10 & 11.

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1. APPLICATION AND REFERENCE 1.2 TABLE OF CONTENTS PAGE

14. OPERATING TERRITORIES

14.1 AZ, CO, ID (Boise LATA), MT, NM, UT, WY................................ 1 14.1.1 ARIZONA ......................................................................................... 1 14.1.2 COLORADO ..................................................................................... 3 14.1.3 IDAHO ............................................................................................. 6 14.1.4 MONTANA ....................................................................................... 7 14.1.5 NEW MEXICO .................................................................................. 9 14.1.6 UTAH .............................................................................................. 10 14.1.7 WYOMING ....................................................................................... 11 14.2 IA, MN, NE, ND, SD ......................................................................... 12 14.2.1 IOWA ............................................................................................... 12 14.2.2 MINNESOTA .................................................................................... 14 14.2.3 NEBRASKA ...................................................................................... 16 14.2.4 NORTH DAKOTA ............................................................................. 18 14.2.5 SOUTH DAKOTA .............................................................................. 20 14.3 ID (Spokane LATA), OR, WA .......................................................... 22 14.3.1 OREGON .......................................................................................... 22 14.3.2 WASHINGTON ................................................................................. 24 (M) Material moved from Page 11. (M1) Material moved to Page 17.

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15. SELF HEALING NETWORK SERVICE 15.1 GENERAL ............................................................................................ 1 15.1.1 SERVICE DESCRIPTION .................................................................... 1 15.1.2 RATE CATEGORIES .......................................................................... 4 15.1.3 DESIGN LAYOUT REPORT ............................................................... 13 15.1.4 ORDERING OPTIONS AND CONDITIONS ........................................... 13 15.2 TECHNICAL PERFORMANCE SPECIFICATIONS ...................................... 14 15.2.1 SHNS DS1 ..................................................................................... 14 15.2.2 SHNS DS3 ..................................................................................... 14 15.2.3 SHNS STS1 .................................................................................... 14 15.2.4 SHNS (155.52 MBPS) OC3 ............................................................ 15 15.2.5 SHNS (622.08 MBPS) OC12 .......................................................... 15 15.2.6 SHNS (2.488 GBPS) OC48 ............................................................. 15 15.2.7 SHNS (9.952 GBPS) OC192 ........................................................... 15 15.2.8 CAPACITY ....................................................................................... 16 15.3 RESERVED FOR FUTURE USE .............................................................. 16 15.4 RATE REGULATIONS ........................................................................... 17 15.4.1 TYPES OF RATES AND CHARGES ..................................................... 17 15.4.2 MOVES ............................................................................................ 18 15.4.3 NODE ADDITIONS ........................................................................... 19 15.4.4 NODE CHANGES .............................................................................. 20 15.4.5 FIXED PERIOD RATE PLANS ............................................................ 22 15.4.6 TERMINATION LIABILITY ASSESSMENT (TLA) AND WAIVER POLICY 29 15.4.7 SPREAD OF NONRECURRING CHARGES AND PREPAYMENT DISCOUNT 32 15.4.8 SHNS REVENUE PLAN .................................................................... 33 15.5 RATES AND CHARGES ......................................................................... 35 15.5.1 SHNS REVENUE PLAN .................................................................... 57

115. OBSOLETE SELF HEALING NETWORK SERVICE 115.1 GENERAL ............................................................................................ 1 115.1.2 RATE CATEGORIES .......................................................................... 1 115.5 RATES AND CHARGES ......................................................................... 2 (M) Material moved from Page 12. (M1) Material moved to Page 18.

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17. PRIVATE LINE TRANSPORT SERVICES - PRICING FLEXIBILITY

17.1 GENERAL ............................................................................................ 1 17.2 RATES AND CHARGES ......................................................................... 7 17.2.1 GENERAL ........................................................................................ 7 17.2.2 LOW SPEED DATA SERVICE ............................................................ 7 17.2.3 D.C. CHANNEL SERVICE ................................................................. 9 17.2.4 VOICE GRADE SERVICE .................................................................. 10 17.2.5 AUDIO SERVICE .............................................................................. 23 17.2.6 BROADCAST VIDEO SERVICE .......................................................... 29 17.2.7 COMMERCIAL VIDEO SERVICE ........................................................ 38 17.2.8 RESERVED FOR FUTURE USE .......................................................... 47 17.2.9 HDTV-NET .................................................................................... 48 17.2.10 DIGITAL DATA SERVICE ................................................................. 52 17.2.11 DS1 SERVICE .................................................................................. 69 17.2.12 DS3 SERVICE .................................................................................. 90 17.2.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS) ............................. 112 17.2.14 SYNCHRONOUS SERVICE TRANSPORT (SST) ................................... 118 17.2.15 SONET RING SERVICE (SRS)......................................................... 174 17.2.16 MANAGED BANDWIDTH SONET SERVICE (MBSS) ....................... 190 17.2.17 DIGITAL DATA SERVICE 2-WIRE .................................................... 196 17.2.18 GEOMAX ........................................................................................ 200 17.2.19 SELF-HEALING NETWORK SERVICE (SHNS) .................................. 213 17.2.20 ETHERNET OVER SONET PORTS (EOS) .......................................... 236

117. OBSOLETE PRIVATE LINE TRANSPORT SERVICE - PRICING FLEXIBILITY 117.2 RATES AND CHARGES ......................................................................... 1 117.2.12 DS3 SERVICE .................................................................................. 1 117.2.18 GEOMAX ........................................................................................ 20 117.2.19 ETHERNET OVER SONET (EOS) ..................................................... 23 (M) Material moved from Page 13. (M1) Material moved to Page 19.

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19. DISCOUNT PROGRAMS AND PROMOTIONS

19.1 CUSTOMER INCENTIVE AND DISCOUNT PROGRAMS ............................ 1 19.1.1 COMPETITIVE DISCOUNT PROGRAM................................................ 1 19.2 PROMOTIONS ...................................................................................... 3 19.2.1 FIBER TO THE CUSTOMER PROMOTION .......................................... 3 19.2.2 QWAVE PROMOTION ...................................................................... 6 19.2.3 FIBER TO THE CUSTOMER PROMOTION .......................................... 8 19.2.4 FIBER TO THE CUSTOMER PROMOTION (JULY 13, 2012) ................ 11 19.2.5 BANDWIDTH UPGRADE/MIGRATION PROMOTION ........................... 14 19.2.6 FIBER TO THE CUSTOMER PROMOTION (JULY 5, 2013) .................. 16




23. WIRE CENTERS

23.1 GENERAL DESCRIPTION ...................................................................... 1 23.2 ARIZONA ............................................................................................. 2 23.3 COLORADO ......................................................................................... 5 23.4 IDAHO ................................................................................................. 9 23.5 IOWA ................................................................................................... 10 23.6 MINNESOTA ........................................................................................ 13 23.7 MONTANA ........................................................................................... 16 23.8 NEBRASKA .......................................................................................... 17 23.9 NEW MEXICO ...................................................................................... 18 23.10 NORTH DAKOTA ................................................................................. 19 23.11 OREGON .............................................................................................. 20 23.12 SOUTH DAKOTA .................................................................................. 22 23.13 UTAH .................................................................................................. 23 23.14 WASHINGTON ..................................................................................... 25 23.15 WYOMING ........................................................................................... 28 (M) Material moved from Page 14. (M1) Material moved to Page 20.

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1. APPLICATION AND REFERENCE 1.4 INTERSTATE SERVICE GUIDE FORMAT 1.4.1 LOCATION OF MATERIAL 1. Section 1 provides the following for all of the sections in this ISG.

• Table of Contents - a numerical listing to find the desired section and page. 2. Each individual section in the ISG provides a Subject Index for the material

located within that section. 3. Obsolete Service Offerings Obsolete service offerings are identified in the ISG by adding 100 to the current

section number, i.e., obsolete items from Section 7, Private Line Transport Service, would be found in Section 107, Obsolete Private Line Transport Service. This section is then filed behind Section 7.

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1. APPLICATION AND REFERENCE 1.5 EXPLANATION OF INTERSTATE SERVICE GUIDE CHANGE SYMBOLS (C) - To signify changed regulation (D) - To signify discontinued rate or regulation ( I ) - To signify increase (M) - To signify matter relocated without change (N) - To signify new rate or regulation (R) - To signify reduction (T) - To signify a change in text but no change in rate or regulation (Z) - To signify a correction (M) Material moved from Page 16. (M1) Material moved to Page 22.

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1. APPLICATION AND REFERENCE 1.6 EXPLANATION OF ABBREVIATIONS

AC - Alternating Current ACN - Advanced Communications Network ACS - Advanced Communications Services ADSL - Asymmetrical Digital Subscriber Line ANSI - American National Standards Institute ASR - Access Service Request BAN - Billing Account Number BC - Business Class BDS - Business Data Services bps - bits per second BSE - Basic Service Element BWP - Bandwidth Profile CI - Channel Interface CIR - Committed Information Rate CO - Central Office CoS - Class of Service CPE - Customer Provided Equipment or Customer Premises Equipment CSR - Customer Service Record DC - Direct Current DWDM - Dense Wave Division Multiplexing ENNI - External Network-to-Network Interface EoS - Ethernet over SONET EVC - Ethernet Virtual Connection EwET - Ethernet with Extended Transport f - frequency FCC. - Federal Communications Commission FDP - Fiber Distribution Panel FRS - Frame Relay Service GD - Guaranteed Data HC - High Capacity Hz - Hertz IC - Interexchange Carrier ICB - Individual Case Basis ISG - Interstate Service Guide ITP - Interconnection Tie Pair kbps - kilobits per second kHz - kilohertz


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1. APPLICATION AND REFERENCE 1.6 EXPLANATION OF ABBREVIATIONS (Cont’d)

LAN - Local Area Network LATA - Local Access and Transport Area LOF - Letter on File LSS - LAN Switching Service Mbps - Megabits per second MEF - Metro Ethernet Forum MEN - Metro Ethernet Network MHz - Megahertz MOE - Metro Optical Ethernet MRC - Monthly Recurring Charge NAC - Network Access Channel NECA - National Exchange Carrier Association NNI - Network-To-Network Interface NNIT - Network-To-Network Information Transfer NRC - Nonrecurring Charge NXX - Three Digit Central Office Code OBS - On-line Billing Service OVC - Operator Virtual Connection PBX - Private Branch Exchange PICC - Presubscribed Interexchange Carrier Charge PIU - Percent Interstate Usage POT - Point of Termination PVC - Permanent Virtual Connection QoS - Quality of Service SRC - Software Reconfiguration Capability SWC - Serving Wire Center SS7 - Signaling System 7 TCAP - Transaction Capabilities Application Part TLA - Termination Liability Assessment UNI - User-To-Network Interface UNIT - User-To-Network Information Transfer VCC - Virtual Channel Connections WATS - Wide Area Telecommunications Service(s)


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1. APPLICATION AND REFERENCE 1.7 TRADEMARKS, SERVICE MARKS AND TRADE NAMES

The marks used throughout this ISG, if any, are trademarks and service marks of Qwest Corporation. TRADEMARKS SERVICE MARKS

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1. APPLICATION AND REFERENCE 1.8 REFERENCE TO OTHER TARIFFS/INTERSTATE SERVICE GUIDES

Whenever reference is made in this ISG to other tariffs/ISGs, the reference is to the tariffs/ISGs in force as of the effective date of this ISG, and to amendments thereto and successive issues thereof.

1.9 REFERENCE TO TECHNICAL PUBLICATIONS A. All service(s) offered in this ISG must conform to the transmission specification

standards contained in this ISG or in technical publications which may be obtained from the following:

Telcordia Customer Service 8 Corporate Place PYA-3A184 Piscataway, NJ 08854-4196

B. The following Technical Publication is referenced in this ISG and may be obtained from the National Exchange Carrier Association, Inc., Director - Tariff and Regulatory Matters, 100 S. Jefferson Road, Whippany, NJ 07981 and the Federal Communications Commission's commercial contractor.

PUB AS No. 1

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1. APPLICATION AND REFERENCE 1.9 REFERENCE TO TECHNICAL PUBLICATIONS (Cont’d) C. The following Qwest Corporation Technical Publications are referenced in this

ISG and may be viewed at http://www.qwest.com/techpub/. PUBLICATION TITLE NUMBER 1.544 Channel Interfaces 77375 Broadcast Video Service 77410 Customer Network Mgmt. for Qwest Switched Multimegabit Data 77376 Diversity and Avoidance 77344 GeoMax 77407 Metro Optical Ethernet (MOE) 77411 Optic Commercial Video Service 77326 Optical Wavelength Service (formerly QWave) 77412 Self - Healing Alternate Route Protection 77340 Self - Healing Network Service 77332 Serial Digital Video Service (SDVS) 77401 Synchronous Service Transport (SST) 77346

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 INDEX PAGE 1 EFFECTIVE: October 28, 2018 RELEASE 3 2. GENERAL REGULATIONS Alphabetical By SUBJECT PAGE Connections................................................................................................. Definitions................................................................................................... 45 DS1 and DS3 PLTS with Switched Access Service ................................... 62 Expanded Interconnection Channel Termination and Interconnection Tie Pair .......................................................................... 67 Interference or Impairment and Unlawful Use ........................................... 12 Obligations of the Customer ....................................................................... 13 Availability For Testing .......................................................................... 14 Claims and Demands for Damages ......................................................... 15 Coordination with Respect to Network Contingencies ........................... 16 Damages .................................................................................................. 13 Design of Customer Services .................................................................. 14 Determination of Interstate Charges for Mixed Interstate and Intrastate Service ................................................................................................ 25 Determination of Jurisdiction for Mixed Interstate and Intrastate Private Line Transport Service and Service Billing ....................................... 24 Determination of the Customer of Record for Private Line Transport Service ................................................................................................ 26 Equipment Space and Power .................................................................. 14 Jurisdiction Reports Requirements ......................................................... 17 Ownership of Facilities ........................................................................... 13 References to the Company .................................................................... 15

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 INDEX PAGE 2 EFFECTIVE: November 1, 2017 RELEASE 2 2. GENERAL REGULATIONS Alphabetical By SUBJECT PAGE Payment Arrangements and Credit Allowances ......................................... 27 Cancellation of an Order for Service ...................................................... 33 Credit Allowance for Service Interruptions ............................................ 33 Minimum Service Periods....................................................................... 32 Ordering, Rating and Billing of Access Services Where More Than One Exchange Telephone Company is Involved ....................................... 40 Payment of Rates, Charges and Deposits ............................................... 27 Re-establishment of Service Following Fire Flood or Other Occurrence 39 Title or Ownership Rights ....................................................................... 40 Provision and Ownership ............................................................................ 11 Provision of Services .................................................................................. 6 Shared Use Regulations .............................................................................. 61 PLTS with Local Exchange Service ....................................................... 62 PLTS SONET Ring Service with Switched Access Service .................. 67 Self – Healing Network Service (SHNS) with Switched Access Service 69 Synchronous Service Transport (SST) PLTS with Switched Access Service ................................................................................................ 65 Undertaking of the Company ...................................................................... 1 Changes and Substitutions ...................................................................... 7 Confidential Customer Information ........................................................ 11 Coordination with Respect to Network Contingencies ........................... 10 Installation and Termination of Services ................................................ 6 Liability ................................................................................................... 3 Limitations .............................................................................................. 1 Limitations of Use of Metallic Facilities ................................................ 10 Maintaining Services .............................................................................. 6 Notification of Service – Affecting Activities ........................................ 10 Provision and Ownership ........................................................................ 11 Provisions of Services ............................................................................. 6 Refusal and Discontinuance of Services ................................................. 8 Scope ....................................................................................................... 1 Use ........................................................................................................ 12

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 PAGE 1 EFFECTIVE: August 1, 2015 RELEASE 1 2. GENERAL REGULATIONS

2.1 UNDERTAKING OF THE COMPANY 2.1.1 SCOPE A. The Company does not undertake to transmit messages under this Interstate

Service Guide (ISG). B. The Company shall be responsible only for the installation, operation and

maintenance of the services, which it provides. C. The Company will, for maintenance purposes, test its services only to the extent

necessary to detect and/or clear troubles. D. Services are provided 24 hours daily, 7 days per week except as set forth in other

applicable sections of this ISG. E. The Company does not warrant that its facilities and services meet standards other

than those set forth in this ISG. 2.1.2 LIMITATIONS A. The customer may not assign or transfer the use of services provided under this

ISG except as specified, following. Where there is no interruption of use or relocation of the services, at that time or within the 12 months following the transfer of use, such assignment or transfer may be made if the conditions in 1.-4., following, are met. If the customer does not meet the preceding 12-month criteria, a charge equal to the remainder of the 12-month recurring charges and TLA applies.

1. Another customer, whether an individual, partnership, association or corporation,

provided the assignee or transferee assumes all outstanding indebtedness for such services, and the unexpired portion of the minimum service period and the termination liability applicable to such services, if any; or

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 PAGE 2 EFFECTIVE: November 1, 2017 RELEASE 2 2. GENERAL REGULATIONS

2.1 UNDERTAKING OF THE COMPANY 2.1.2 LIMITATIONS A. (Cont'd) 2. A court appointed receiver, trustee or other person acting pursuant to law in

bankruptcy, receivership, reorganization, insolvency, liquidation or other similar proceedings, provided the assignee or transferee assumes the unexpired portion of the minimum service period and the termination liability applicable to such services, if any.

3. In all cases of assignment or transfer, the written acknowledgment of the

Company is required prior to such assignment or transfer which acknowledgment shall be made within 15 calendar days from the receipt of notification. All regulations and conditions contained in this ISG shall apply to such assignee or transferee.

4. The assignment or transfer of services does not relieve or discharge the assignor

or transferor from remaining jointly or severally liable with the assignee or transferee for any obligations existing at the time of the assignment or transfer.

5. The assignor or transferor and the assignee or transferee will be required to sign a

Transfer of Use Agreement assuming all outstanding indebtedness as set forth in 2.1.2.A.1., preceding. In all cases where there is no interruption of use or relocation of the services (i.e., change in Carrier Identification Code (CIC) or any other technical and or physical change to the service), administrative changes will be made without charge(s).

B. The regulations for installation and restoration of Telecommunications Service

Priority (TSP) System Services shall be subject to Part 64.401, Appendix A, of the Federal Communications Commission's Rules and Regulations. (and Section 10, following)

C. Subject to compliance with the rules mentioned in B. preceding, the services

offered herein will be provided to customers on a first-come, first-served basis.

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2.1 UNDERTAKING OF THE COMPANY (Cont’d) 2.1.3 LIABILITY A. General 1. The Company shall not be liable for any act or omission of any other carrier or

customer providing a portion of a service, nor shall the Company for its own act or omission hold liable any other carrier or customer providing a portion of a service.

2. The Company shall be indemnified, defended and held harmless by the end user,

or Interexchange Carrier (IC) against any claim, loss or damage arising from the end user's or IC’s use of services offered under this ISG, involving:

a. Claims for libel, slander, invasion of privacy, or infringement of copyright

arising from the end user's or IC's own communications; b. Claims for patent infringement arising from the end user's acts combining or

using the service furnished by the Company in connection with facilities or equipment furnished by the end user or IC or;

c. All other claims arising out of any act or omission of the end user in the course

of using services provided pursuant to this ISG; d. Any breach of this ISG by the end user or IC; or e. Entering any Company-owned facility housing (e.g., above ground cabinets,

underground utility vaults, utility hole, hand hole, etc.) for any purpose.


2.1 UNDERTAKING OF THE COMPANY 2.1.3 LIABILITY A. General (Cont'd) 3. No license under patents (other than the limited license to use) is granted by the

Company or shall be implied or arise by estoppel, with respect to any service offered under this ISG. The Company will defend the customer against claims of patent infringement arising solely from the use by the customer of services offered under this ISG and will indemnify such customer for any damages awarded based solely on such claims.

4. The Company's failure to provide or maintain services under this ISG shall be

excused by labor difficulties, governmental orders, civil commotions, criminal actions taken against the Company, acts of God, casualties and other circumstances beyond the Company's reasonable control, subject to the Credit Allowance for a Service Interruption as set forth in 2.4.4, following.

5. The Company does not guarantee or make any warranty with respect to its

services when used in an explosive atmosphere. The Company shall be indemnified, defended and held harmless by the customer from any and all claims by any person relating to such customer's use of services so provided.


2.1 UNDERTAKING OF THE COMPANY 2.1.3 LIABILITY (Cont’d) B. Liability for All Services 1. The Company's liability, if any, for its willful misconduct is not limited by this

ISG. With respect to any other claim or suit, by a customer or by any others, for damages associated with the installation, provision, preemption, termination, maintenance, repair or restoration of service, including Interexchange Carrier (IC) Subscription, and subject to the provisions of A., preceding, the Company's liability shall not exceed an amount equal to the proportionate charge for the service for the period during which the service was affected.

This liability for damages shall be in addition to any amounts that may otherwise

be due the customer under this ISG as a Credit Allowance for a Service Interruption.

2. The Company is not liable for damages to the customer's premises resulting from

the furnishing of a service, including the installation and removal of equipment and associated wiring, unless the damage is caused by the Company's negligence.


2.1 UNDERTAKING OF THE COMPANY (Cont'd) 2.1.4 PROVISION OF SERVICES

The Company, to the extent that such services are or can be made available with reasonable effort, and after provision has been made for the Company's telephone exchange services, will provide to the customer upon reasonable notice services offered in other applicable sections of this ISG at rates and charges specified therein.

2.1.5 INSTALLATION AND TERMINATION OF SERVICES

The services provided under this ISG (a) will include any entrance cable or drop wiring to that point where provision is made for termination of the Company's outside distribution network facilities at a mutually acceptable suitable location at mutually agreeable customer-designated premises and (b) will be installed by the Company to such point of termination. Each Access Service has only one point of termination per customer premises. Any additional terminations beyond such point of termination are the sole responsibility of the customer.

2.1.6 MAINTAINING SERVICES

The services provided under this ISG shall be maintained by the Company. The IC or others may not rearrange, move, disconnect, remove or attempt to repair any facilities provided by the Company or contained in a Company-owned facility housing (e.g., above ground cabinets, underground utility vaults, utility hole, hand hole, etc.) except with prior written consent and presence of a Company-designated inspector.


2.1 UNDERTAKING OF THE COMPANY (Cont'd) 2.1.7 CHANGES AND SUBSTITUTIONS

Except as provided for equipment and systems subject to F.C.C. Part 68 regulations at 47 C.F.R. Section 68.110 (b), the Company may, where such action is reasonably required in the operation of its business, (a) substitute, change or rearrange any facilities used in providing service under this ISG, including but not limited to, (1) substitution of different metallic facilities, (2) substitution of carrier or derived facilities for metallic facilities used to provide other than metallic facilities and (3) substitution of metallic facilities for carrier or derived facilities used to provide other than metallic facilities, (b) change minimum protection criteria, (c) change operating or maintenance characteristics of facilities or (d) change operations or procedures of the Company.

In case of any such substitution, change or rearrangement, the transmission parameters will be within the range as set forth in Section 7, following. The Company shall not be responsible if any such substitution, change or rearrangement renders any customer furnished services obsolete or requires modification or alteration thereof or otherwise affects their use or performance. If such substitution, change or rearrangement materially affects the operating characteristics of the facility, the Company will provide reasonable notification to the customer in writing. Reasonable time will be allowed for any redesign and implementation required by the change in operating characteristics. The Company will work cooperatively with the customer to determine reasonable notification requirements. It is expressly declared that metallic facilities are in continually decreasing supply and the Company is not obligated to continue to provide such facilities. Due to facility rearrangements, continued use of metallic facilities may be denied to existing customers with no obligation on the Company's part to pay customer equipment rearrangement costs. The Company will give the customer 90 calendar days notification of this type of facility rearrangements. Metallic facilities are provided only where existing facilities and operating conditions permit.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 PAGE 8 EFFECTIVE: March 30, 2019 RELEASE 3 2. GENERAL REGULATIONS

2.1 UNDERTAKING OF THE COMPANY (Cont'd) 2.1.8 REFUSAL AND DISCONTINUANCE OF SERVICES A. The Company may refuse to complete any pending orders for service and

simultaneously refuse additional applications for service when the customer fails to comply with the regulations set forth in 2.1.6, preceding, or 2.2.1.C., 2.3 or 2.4, following. (2.4 specifies the dates and times that payments shall be made to the Company.) In the case of switched access, additional applications for service will also include IC Subscription requests whether from the customer, end user, agent or reseller, and these will be refused at the same time the Company refuses to complete any pending orders. The Company will take this action upon at least 30 calendar days written notice (by mail or by email if the customer is billed electronically or consents to receiving electronic notification) to the person designated by that customer to receive such notices of noncompliance. Prior to this action being taken, the Company will make final notification that such action will occur to the person designated by the customer to receive the notices of noncompliance. The Company will apply such actions to the customer uniformly across the Company’s serving territory.

If the Company does not refuse additional applications for service on the date

specified in the 30 days notice, and the customer's noncompliance continues, nothing contained herein shall preclude the Company's right to refuse additional applications for service to the noncomplying customer after final notification to the person designated by the customer to receive the notices of noncompliance.

B. The Company may discontinue the provision of services when the customer fails

to comply with the regulations as set forth in 2.1.6, preceding, or 2.2.1.C., 2.3, 2.4, following. (2.4 specifies the dates and times that payments shall be made to the Company.) The Company may discontinue services upon 30 calendar days written notice (by mail or by email if the customer is billed electronically or consents to receiving electronic notification) to the person designated by that customer to receive such notices of noncompliance. In the case of such discontinuance, all applicable charges, including termination charges, shall become due. If the Company does not discontinue the provision of the services involved on the date specified in the 30 days notice, and the customer's noncompliance continues, nothing contained herein shall preclude the Company's right to discontinue the provision of the services to the noncomplying customer without further notice.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 PAGE 9 EFFECTIVE: December 2, 2016 RELEASE 3 2. GENERAL REGULATIONS

2.1 UNDERTAKING OF THE COMPANY 2.1.8 REFUSAL AND DISCONTINUANCE OF SERVICES (Cont’d)

C. When Access Service is provided by more than one Company the companies

involved in providing the joint service may individually deny service to a customer for nonpayment. The Company will not deny service on behalf of another Company when involved in providing joint service.

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2.1 UNDERTAKING OF THE COMPANY (Cont'd) 2.1.9 LIMITATION OF USE OF METALLIC FACILITIES

Signals applied to a metallic facility shall conform to the limitations set forth in Technical Reference Publication AS No. 1. In the case of application of DC telegraph signaling systems, the customer shall be responsible, at its expense, for the provision of current limiting devices to protect the Company facilities from excessive current due to abnormal conditions and for the provision of noise mitigation networks when required to reduce excessive noise.

2.1.10 NOTIFICATION OF SERVICE-AFFECTING ACTIVITIES

The Company will provide the customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements, routine preventative maintenance and major switching machine change-out. Generally, such activities are not individual customer service specific, they affect many customer services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the customer to determine reasonable notification requirements.

2.1.11 COORDINATION WITH RESPECT TO NETWORK CONTINGENCIES

The Company intends to work cooperatively with the customer to develop network contingency plans in order to maintain maximum network capability following natural or man-made disasters which affect telecommunications services.


2.1 UNDERTAKING OF THE COMPANY (Cont'd) 2.1.12 PROVISION AND OWNERSHIP A. Provision and Ownership of Telephone Numbers The Company reserves the reasonable right to assign, designate or change

telephone numbers, any other call number designations associated with Access services, or the Company serving central office prefixes associated with such numbers, when necessary in the conduct of its business. Should it become necessary to make a change in such number(s), the Company will furnish to the customer six (6) months notice, by certified U.S. mail, of the effective date and an explanation of the reason(s) for such change(s), beyond the non-exclusive limited right-to-use described in this ISG.

2.1.13 CONFIDENTIAL CUSTOMER INFORMATION

The Company protects confidential customer information. Where a business has a contract with the Company and access to a dedicated account representative, the Company will verify a person's authority to discuss customer account information through communications with the person claiming to represent the account holder. Where a person seeks access to account information online, an access code will be required. The Company does not use or disclose confidential account information except to provide services or as permitted or required by law.

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2.2 USE 2.2.1 INTERFERENCE OR IMPAIRMENT AND UNLAWFUL USE A. The characteristics and methods of operation of any circuits, facilities or

equipment provided by other than the Company and associated with the facilities utilized to provide services under this ISG shall not interfere with or impair service over any facilities of the Company, its affiliated companies, or its connecting and concurring carriers involved in its services, caused damage to their plant, impair the privacy of any communications carried over their facilities or create hazards to the employees of any of them or the public.

B. Except as provided for equipment or systems subject to the F.C.C. Part 68 rules in

47 C.F.R. Section 68.108, if such characteristics or methods of operation are not in accordance with A. preceding, the Company will, where practicable, notify the customer that temporary discontinuance of the use of a service may be required; however, where prior notice is not practicable, nothing contained herein shall be deemed to preclude the Company's right to discontinue temporarily the use of a service if such action is reasonable under the circumstances. In case of such temporary discontinuance, the customer will be promptly notified and afforded the opportunity to correct the condition which gave rise to the temporary discontinuance. During such period of temporary discontinuance, Credit Allowance for Service Interruptions as set forth in 2.4.4.A. and B., following, is not applicable.

C. The service provided under this ISG shall not be used for an unlawful purpose.


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.1 DAMAGES

The customer shall reimburse the Company for damages to the Company facilities for all services utilized to provide services under this ISG caused by the negligence or willful act of the customer or resulting from the customer's improper use of the Company facilities, or due to malfunction of any facilities or equipment provided by other than the Company. Nothing in the foregoing provision shall be interpreted to hold one customer liable for another customer's actions. The Company will, upon reimbursement for damages, cooperate with the customer in prosecuting a claim against the person causing such damage, and the customer shall be subrogated to the right of recovery by the Company for the damages to the extent of such payment.

2.3.2 OWNERSHIP OF FACILITIES

Facilities utilized by the Company to provide service under the provisions of this ISG shall remain the property of the Company. Such facilities shall be returned to the Company by the customer whenever requested, within a reasonable period following the request, in as good condition as reasonable wear will permit.


2.3 OBLIGATIONS OF THE CUSTOMER (Cont'd) 2.3.3 EQUIPMENT SPACE AND POWER

The customer shall furnish or arrange to have furnished to the Company at no charge, equipment space and electrical power required by the Company to provide services under this ISG at the points of termination of such services. The selection of AC or DC power shall be mutually agreed to by the customer and the Company. The customer shall also make necessary arrangements in order that the Company will have access to such spaces at reasonable times for installing, testing, inspecting, repairing or removing Company services.

2.3.4 AVAILABILITY FOR TESTING

The services provided under this ISG shall be available to the Company at times mutually agreed upon in order to permit the Company to make tests and adjustments appropriate for maintaining the services in satisfactory operating condition. Such tests and adjustments shall be completed within a reasonable time. No credit will be allowed for any interruptions involved during such tests and adjustments.

2.3.5 RESERVED FOR FUTURE USE 2.3.6 DESIGN OF CUSTOMER SERVICES

Subject to the provisions of 2.1.7, preceding, the customer shall be solely responsible, at its own expense, for the overall design of its services and for any redesigning or rearrangement of its services which may be required because of changes in facilities, operations or procedures of the Company, minimum protection criteria or operating or maintenance characteristics of the facilities.


2.3 OBLIGATIONS OF THE CUSTOMER (Cont'd) 2.3.7 REFERENCES TO THE COMPANY

The customer may advise end users that certain services are provided by the Company in connection with the service the customer furnishes to end users; however, the customer shall not represent that the Company jointly participates in the customer's services.

2.3.8 CLAIMS AND DEMANDS FOR DAMAGES A. With respect to claims of patent infringement made by third persons, the customer

shall defend, indemnify, protect and save harmless the Company from and against all claims arising out of the combining with, or use in connection with, the services provided under this ISG, any circuit, apparatus, system or method provided by the customer.

B. The customer shall defend, indemnify and save harmless the Company from and

against any suits, claims, losses, damages, including punitive damages, attorney fees and court costs by third persons arising out of the construction, installation, operation, maintenance, or removal of the customer's circuits, facilities, or equipment connected to the Company's services provided under this ISG. Included, without limitation, are Workmen's Compensation claims, actions for infringement of copyright and/or unauthorized use of program material. Also included without limitation are libel and slander actions based on the content of communications transmitted over the customer's circuits, facilities or equipment. In addition, proceedings to recover taxes, fines, or penalties for failure of the customer to obtain or maintain in effect any necessary certificates, permits, licenses, or other authority to acquire or operate the services provided under this ISG shall be included in the indemnification. However, the foregoing indemnification shall not apply to suits, claims, and demands to recover damages for damage to property, death, or personal injury unless such suits, claims or demands are based on the tortious conduct of the customer, its officers, agents or employees.


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.8 CLAIMS AND DEMANDS FOR DAMAGES (Cont'd) C. The customer(s) shall not attempt to hold the Company or the Company's

employees, agents, contractors or invitees liable for, and shall hold harmless and indemnify the Company and its employees, agents, contractors or invitees from and against, demands, claims, causes of action, liabilities (including punitive damages), costs or expenses (including reasonable attorneys fees), incurred by customer(s), its employees, agents, contractors, or invitees, arising from any acts, omissions or negligence of customer, its agents employees, contractors, invitees or visitors or any violation or non-performance of any law, ordinance or governmental requirement of any kind; or any injury or damage to person or property of customer, its agents, employees, contractors, invitees or visitors, arising out of the use of Company services or property, where the injury or damage is caused by any reason other than the willful misconduct of Company its agents, employees or contractors.

2.3.9 COORDINATION WITH RESPECT TO NETWORK CONTINGENCIES

The customer shall, in cooperation with the Company, coordinate in planning the actions to be taken to maintain maximum network capability following natural or man-made disasters which affect telecommunications services.


2.3 OBLIGATIONS OF THE CUSTOMER (Cont'd) 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS A. Jurisdictional Determinant 1. Pursuant to Federal Communications Commission order FCC 85-145 adopted

April 16, 1985, interstate usage is developed as though every call that enters a customer network at a point within the same state as that in which the called station (as designated by the called station number) is situated is an intrastate communication and every call for which the point of entry is in a state other than that where the called station (as designated by the called station number) is situated is an interstate communication.

2. When mixed interstate and intrastate access service is provided on the same

service transmission path, all charges between interstate and intrastate are prorated as set forth in 2.3.12, following.

B. Jurisdictional Requirements The customer must indicate a projected Percent of Interstate Use (PIU) factor in a

whole number (i.e., a number 0 - 100) when ordering service in a LATA, including Entrance Facilities (EF) and Direct-Trunked Transport (DTT) Facilities. When a customer-provided PIU factor is required and the customer has previously submitted a Jurisdictional Report as set forth in C., following, the Letter on File (LOF) PIU factor is required on each Access Service Request (ASR).

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2.3 OBLIGATIONS OF THE CUSTOMER 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS (Cont’d) C. Jurisdictional Reports 1. The customer-provided PIU factor will be used until the customer reports a

different projected PIU factor based on the following guidelines: a. The customer may update the interstate and intrastate PIU factor via

Jurisdictional Report on a quarterly basis. The customer shall report the PIU factor by traffic and service type for each State. The customer shall forward to the Company a revised report, to be received no later than 14 calendar days after the first of January, April, July and October. The revised report shall show the PIU factor for the most current data available for each service arranged for interstate use. This data shall consist of at least 3 and no more than 12 consecutive months of data, ending no more than 75 calendar days earlier than the date the report is due (e.g., for the report due January 15th, the last month of data should be no earlier than October 31). The updated PIU factor shall be based on call detail records. The PIU factor can be based on a statistically valid sample. The PIU factor reported in January, April, July and October will be effective on the bill date of each such month and will serve as the basis for subsequent monthly billing pending the receipt of a revised PIU report.

b. No prorating or back billing will be done based on the Jurisdictional Report.

However, usage will be billed utilizing the interstate percentage that was in effect at the time the usage was generated.

c. The customer shall maintain and retain the work papers that show how the

interstate percentage was determined and a summary derived from the actual call detail records for a minimum twelve-month period which statistically substantiates each interstate percentage provided to the Company. This summary at a minimum shall include month, year, state, traffic type (e. g., originating, terminating, 500, 700, 8XX, 900, etc.) and service type. The Company may request the work papers and summary in support of the customer’s projected PIU factor.

(C)


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS C.1. (Cont'd) d. The Company may request actual call detail records or a statistically valid

sample of such records, on a prospective basis, not to exceed a consecutive three-month period. The actual call detail records will be used to statistically substantiate the interstate percentage provided to the Company and the process by which it is developed. Such call detail records shall consist of call information, including call terminating address (i. e., called number), call duration, the trunk group number( s), or access line number( s) over which the call is routed and the point at which the call enters the customer's network. The Company will not request such data more than once a year.

2. If quarterly reports are not supplied by the customer, the following steps will be taken by the Company:

a. If the customer does not supply the reports, the Company will assume the PIU

factors to be the same as those provided in the last quarterly report. For those cases in which a quarterly report has never been received from the customer, the Company will assume the PIU factors to be the same as those provided in the order for service with the exception of Switched Access Service Expanded Interconnection-Collocation Service as set forth in B., preceding. In any case, the Company reserves the right to request actual call detail supporting the customer’s reported PIU, as specified in C., above.

b. If a quarterly report has never been received from the customer, and the customer

failed to report a PIU in the order for service, the Company will designate a fifty percent (50%) interstate percentage beginning with the next billing period. This interstate percentage will be applied until a quarterly PIU report is submitted.


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS (Cont’d) D. Jurisdictional Report Dispute and Auditing Procedures If a billing dispute arises concerning the projected interstate percentage the

Company will ask the customer to provide the data the customer uses to determine the projected interstate percentage.

1. Private Line Transport Service and Service Billing For Private Line Transport Service and Service Billing (as described in 13.10),

the Company will ask the customer to provide the data the customer uses to determine the projected interstate percentage if a billing dispute arises or a regulatory commission questions the customer-provided interstate percentage. The customer shall supply the data within 30 calendar days of the Company request. The Company will not request such data more than once a year. The customer shall keep records of system design and functions from which the percentage of interstate and intrastate use can be ascertained and upon request of the Company make the records available for inspection as reasonably necessary for purposes of verification of the percentages.

2. Jurisdictional Report Proprietary Information The data the customer provides to the Company to support their interstate

percentage is considered proprietary to the customer. The Company agrees to use and protect such information by exercising the same degree of care normally used to protect its own proprietary information.


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS D. Jurisdictional Report Dispute and Auditing Procedures (Cont'd)

(D) (D)


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS D. Jurisdictional Report Dispute and Auditing Procedures (Cont'd) 3. Contested Audits a. When a jurisdictional audit is conducted by the Company or an independent

Certified Public Accountant (CPA) auditing firm selected by the Company, the audit results will be furnished to the customer by certified mail. The customer may contest the audit results by providing written notification, to the Company within fifteen (15) calendar days from the date the audit report is furnished to the customer. When a jurisdictional audit is conducted by an independent Certified Public Accountant (CPA) auditing firm selected by the customer, the audit results will be furnished to the Company by certified mail. The Company may contest the audit results by providing written notification by certified mail to the customer within 15 calendar days from the date the audit report is furnished to the Company.

b. Contested audits will be resolved by the Company and the customer within

thirty (30) calendar days of written notification, or a neutral arbitrator will be mutually agreed upon by the Company and the customer. During the initial 30 calendar day resolution period, the Company and the customer will review the audit process and the data used to calculate the PIU factor, in an attempt to resolve the dispute. Should the Company and the customer resolve the dispute on the PIU factor, a neutral arbitrator would not be warranted.

c. Contested audits will be resolved by a neutral arbitrator mutually agreed upon

by the Company and the customer. The arbitration hearing will be conducted in Denver, Colorado or a state and location within the Company operating territory that is mutually agreed upon by both parties. The arbitration proceeding, including the decision rendered, shall be governed by the law (both statutory and case) of the state in which the arbitration hearing is held, including, but not limited to the Uniform Arbitration Act, as adopted in that state.

(T)


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.10 JURISDICTIONAL REPORTS REQUIREMENTS D.3. (Cont'd) d. Prior to the arbitration hearing, each party shall notify the arbitrator of the PIU

factor which that party believes to be correct. The arbitrator, in deciding, may adopt the PIU factor of either party or may adopt a PIU factor different from those proposed by the parties.

e. If the arbitrator adopts a PIU factor proposed by one of the parties, the other

party (whose PIU factor was not adopted) shall pay all costs of the arbitration. If the arbitrator adopts a PIU factor higher than the PIU factors proposed by both parties, then the party proposing the lower PIU factor shall pay all costs of the arbitration. If the arbitrator adopts a PIU factor lower than the PIU factor proposed by both parties, then the party proposing the higher PIU factor shall pay all costs of the arbitration. If the arbitrator adopts a PIU factor which falls between the two factors proposed by the parties, then the parties shall each pay one-half of the arbitration costs.

f. Absent written notification, within the timeframe as set forth preceding, audit

results cannot be contested and the Company will adjust the customer's PIU factor based upon the audit results as set forth in C., preceding.

E. Application of PIU When the service is not available in the intrastate jurisdiction, the PIU factor must

be 100%.

(T)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 PAGE 24 EFFECTIVE: October 28, 2018 RELEASE 2 2. GENERAL REGULATIONS

2.3 OBLIGATIONS OF THE CUSTOMER (Cont'd) 2.3.11 DETERMINATION OF JURISDICTION FOR MIXED INTERSTATE AND

INTRASTATE PRIVATE LINE TRANSPORT SERVICE AND SERVICE BILLING A. When ordering service, customers must state the jurisdiction for each of the

following services:

• Private Line Transport Service, • MOE.

When the service ordered is used for both interstate and intrastate traffic, the

jurisdiction will be determined as follows: 1. If the customer's estimate of the interstate traffic on the service involved

constitutes more than 10% of the total traffic on that service, the service will be provided in accordance with the applicable rules and regulations of this ISG.

2. If the customer's estimate of the interstate traffic on the service involved

constitutes 10% or less of the total traffic on that service, the service will be provided in accordance with the appropriate intrastate rules and regulations.

B. If a customer's estimate of interstate traffic on an interstate service or the estimate

of interstate traffic on an intrastate service in A., preceding, should change to 10% or less, or to more than 10%, the service requires a change in jurisdiction and the customer must submit an order to change the jurisdiction of the service.

A change in jurisdiction for Private Line Transport Service is considered a service

rearrangement and subject to the regulations set forth in 7.1.1.A. and 8.1.4, following.

(C) (C) (C)


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.11 DETERMINATION OF JURISDICTION FOR MIXED INTERSTATE AND

INTRASTATE PRIVATE LINE TRANSPORT SERVICE AND SERVICE BILLING

(Cont’d) C. When an Access service bill contains both interstate and intrastate billing the

jurisdiction will be determined as follows: 1. If the customer's estimate of the interstate charges on the bill constitutes more

than 10% of the total charges on that bill, the bill will be provided in accordance with the applicable rules and regulations of this ISG.

2. If the customer's estimate of the interstate charges on the bill constitutes 10% or

less of the total charges on that bill, the bill will be provided in accordance with the appropriate intrastate rules and regulations.

2.3.12 DETERMINATION OF INTERSTATE CHARGES FOR MIXED INTERSTATE AND

INTRASTATE SERVICE A. For all Access service except those services set forth in 2.3.11, preceding, where

mixed interstate and intrastate Access service is provided, all charges (i.e., nonrecurring, monthly and/or usage) including optional features charges, will be prorated between interstate and intrastate. The PIU factors provided in the jurisdictional reports as set forth in 2.3.10, preceding, will serve as the basis for prorating the charges. The percentage of service to be charged as interstate is applied in the following manner:

1. For monthly and nonrecurring chargeable rate elements, multiply the percent

interstate use times the quantity of chargeable elements, times the stated tariff rate per element. In the event that the customer has provided a separate percent interstate use for terminating access for Circuit Switched Trunkside (CST3) or Feature Group ID (FGD), the projected PIU factor for originating access minutes of use will be used to determine the apportionment of charges.

2. For usage-sensitive (i.e., access minutes and calls) chargeable rate elements,

multiply the percent interstate use times actual use (i.e., measured or Telephone Company assumed average use), times the stated tariff rate.

The PIU factor will change as revised usage reports are submitted as set forth in

2.3.10, preceding.

(C)


2.3 OBLIGATIONS OF THE CUSTOMER 2.3.12 DETERMINATION OF INTERSTATE CHARGES FOR MIXED INTERSTATE AND

INTRASTATE SERVICE (Cont’d) B. When mixed interstate and intrastate Access service is provided on those services

set forth in 2.3.11, preceding, and the jurisdiction of the service is determined in accordance with 2.3.11 to be an interstate service, 100% of all recurring rates (i.e., daily and monthly) and all nonrecurring charges of this Tariff will apply. If the jurisdiction of the service is determined to be an intrastate service, one-hundred percent 100% of the intrastate charges will apply.

2.3.13 RESERVED FOR FUTURE USE 2.3.14 DETERMINATION OF THE CUSTOMER OF RECORD FOR PRIVATE LINE

TRANSPORT SERVICE

The customer who is designated on the order as the party who is responsible for and who will be billed for the service is the customer of record for that specific service.

(C)


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.1 PAYMENT OF RATES, CHARGES AND DEPOSITS A. The Company will, in order to safeguard its interests, only require a customer who

has a proven history of late payments to the Company, or does not have established credit, to make a deposit prior to or at any time after the provision of service to the customer to be held by the Company as a guarantee of the payment of rates and charges. No such deposit will be required of a customer which is a successor of a company which has established credit and has no history of late payments to the Company. Such deposit may not exceed the actual or estimated rates and charges for the service for a two month period. The fact that a deposit has been made in no way relieves the customer from complying with the Company's regulations as to the prompt payment of bills. At such time as the provision of the service to the customer is terminated, the amount of the deposit will be credited to the customer's account, and any credit balance which may remain will be refunded. Such a deposit will be refunded or credited to the account when the customer has established credit or, in any event, after the customer has established a one year prompt payment record at any time prior to the termination of the provision of the service to the customer. In case of a cash deposit, for the period the deposit is held by the Company, the customer will receive interest at the same percentage rate as that set forth in B.3.b.(1) or in B.3.b.(2), following, whichever is lower.

The rate will be compounded daily for the number of days from the date the

customer deposit is received by the Company to and including the date such deposit is credited to the customer's account or the date the deposit is refunded by the Company. Should a deposit be credited to the customer's account, as indicated above, no interest will accrue on the deposit from the date such deposit is credit to the customer's account.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.1 PAYMENT OF RATES, CHARGES AND DEPOSITS (Cont'd) B. The Company shall bill on a current basis all charges incurred by and credits due

to the customer under this ISG attributable to services, including, but not limited to, Maintenance of Service as set forth in 13.4, following, established or discontinued during the preceding billing period. In addition, the Company shall bill in advance charges for all services to be provided during the ensuing billing period except for charges associated with service usage and for the Federal Government, which will be billed in arrears. The bill day (i.e., the billing date of a bill for a customer), the period of service each bill covers, and the payment date will be as follows:

1. The Company will establish a bill day each month for each customer account.

The bill will cover non-usage-sensitive service charges for the ensuing billing period and any known unbilled non-usage-sensitive charges. Any known unbilled usage charges for prior periods and any known unbilled adjustments will also be applied to this bill. Payment for such bills is due as set forth in B.2., following. If payment is not received by the payment date, as set forth in B.2., following, in immediately available funds, a late payment penalty will apply as set forth in B.2., following.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.1 PAYMENT OF RATES, CHARGES AND DEPOSITS B. (Cont'd) 2. Payment Due Date and Late Payment Penalty a. All bills provided to the customer by the Company, as set forth in 2., preceding

and excluding 1., preceding, are due (payment date) and payable in immediately available funds by the next bill date (i.e., same date in the following month as the bill date). If such payment date would cause payment to be due on a Saturday, Sunday or holiday (i.e., New Year's Day, Independence Day, Labor Day, Thanksgiving Day, Veteran's Day, Christmas Day and a day when Washington's Birthday or Memorial Day or Columbus Day is legally observed) payment for such bills will be due from the customer as follows:

• If such payment date falls on a Sunday or on a holiday which is observed on a

Monday, the payment date shall be the first non-holiday day following such Sunday or holiday. If such payment date falls on a Saturday or on a holiday which is observed on Tuesday, Wednesday, Thursday or Friday, the payment date shall be the last non-holiday day preceding such Saturday or holiday.

b. Further, if any portion of the payment is received by the Company after the

payment date as set forth in a. preceding, or if any portion of the payment is received by the Company in funds which are not immediately available to the Company, then a late payment penalty shall be due to the Company. The late payment penalty shall be the portion of the payment not received by the payment date times a late factor. The late factor shall be the lesser of:

(1) The highest interest rate (in decimal value) which may be levied by law for

commercial transactions, compounded daily for the number of days from the payment date to and including the date that the customer actually makes the payment to the Company, or

(2) 0.000407 per day, compounded daily for the number of days from the

payment date to and including the date that the customer actually makes the payment to the Company.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.1 PAYMENT OF RATES, CHARGES AND DEPOSITS B.2. (Cont'd) c. In the event of a billing dispute, the customer must submit a documented claim

for the disputed amount. If the claim is submitted within 90 calendar days of the payment due date, any interest credits due the customer upon resolution of the dispute shall be calculated from the bill payment date. If the customer submits a claim for the disputed amount more than 90 calendar days from the payment due date, any interest credits due the customer upon resolution of the dispute shall be calculated from the later of the date the claim was submitted, or the bill payment date. Any undisputed amounts withheld by the customer in conjunction with disputed amounts withheld, shall be subject to the late payment penalty, as set forth in b. preceding. The Company will resolve the dispute and assess interest credits or penalties to the customer as follows:

• If the dispute is resolved in favor of the Company and the customer has paid

the disputed amount on or before the payment due date, no interest credits or penalties will apply.

• If the dispute is resolved in favor of the Company and the customer has

withheld the disputed amount, any payments withheld pending settlement of the dispute shall be subject to the late payment penalty as set forth in b. preceding.

• If the dispute is resolved in favor of the customer and the customer has

withheld the disputed amount, no interest credits or penalties will apply. • If the dispute is resolved in favor of the customer and the customer has paid

the disputed amount, the customer will receive an interest credit from the Company for the disputed amount times a late factor. The late factor shall be the lesser of:


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.1 PAYMENT OF RATES, CHARGES AND DEPOSITS B.2.c. (Cont'd) (1) The highest interest rate (in decimal value) which may be levied by law for

commercial transactions, compounded daily for the number of days from the date when payment was made or credit claimed in accordance with c., preceding, to and including the payment due date (as set forth in 3.a., preceding) of the bill that reflects the credit for the disputed amount. In the event that the Company agrees to refund a credit by check or wire transfer, interest will be applied up to and including the date of issuance for either the check or wire transfer.

(2) 0.000407 per day, compounded daily for the number of days from the date

when payment was made or credit claimed in accordance with c. preceding, to and including the payment due date (as set forth in 3.a., preceding) of the bill that reflects the credit for the disputed amount. In the event that the Company agrees to refund a credit by check or wire transfer, interest will be applied up to and including the date of issuance for either the check or wire transfer.

C. Adjustments for the quantities of services established or disconnected in any

billing period beyond the minimum service period set forth for services in other sections of this ISG is prorated to the number of days or major fraction of days based on a 30 day month except for the Presubscribed Interexchange Carrier Charge (PICC). The PICC is assessed for the full 30 day period when it is assessed to the presubscribed carrier. When the PICC is assessed to the end user or reseller, the PICC is prorated as set forth above. The Company will upon request, and if available, furnish such detailed information as may reasonably be required for verification of any bill.

D. When a rate as set forth in this ISG is shown to more than two decimal places, the

charges will be determined using the rate shown. The resulting amount will then be rounded to the nearest penny (i.e., rounded to two decimal places).

E. When more than one copy of a customer bill for services provided under the

provisions of this ISG is furnished to the customer an additional charge applies for each additional copy of the bill.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES (Cont'd) 2.4.2 MINIMUM SERVICE PERIODS A. The minimum service period for which services are provided and for which rates

and charges are applicable is one month unless otherwise specified. B. When a service is disconnected prior to the expiration of the minimum service

period, charges are applicable, whether the service is used or not, as follows: 1. When a service with a one month minimum service period is disconnected prior

to the expiration of the minimum service period, a one month charge will apply at the rate level in effect at the time service is disconnected.

2. When a service with a minimum service period greater than one month is

disconnected prior to the expiration of the minimum service period, termination charges will apply as described in the appropriate pricing plan.

3. When a service with a minimum service period greater than one month is changed

to a higher capacity service the applicable charge will be the lesser of the following: • The Company's total nonrecoverable costs less the net salvage value for the

lower capacity service, or • The total monthly charges, at the rate level in effect at the time service is

disconnected, for the remainder of the minimum service period.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES (Cont'd) 2.4.3 CANCELLATION OF AN ORDER FOR SERVICE

Provisions for the cancellation of an order for services set forth in Section 5, following.

2.4.4 CREDIT ALLOWANCE FOR SERVICE INTERRUPTIONS A. General A service is interrupted when it becomes unusable to the customer because of a

failure of one or more facility components used to furnish service under this ISG or in the event that the protective controls applied by the Company result in the complete loss of service by the customer. An interruption period starts when an inoperative service is reported to the Company, and ends when the service is operative excluding the following:

• Customer requested monitoring and • Other times when the service or customer’s premises is not available for testing

or repair of the service.

Reports of an inoperative service will be taken only from the customer of record for that particular service.

Refer to 7.1.2.C. for Service Interruption and Credits, including Service

Guarantee-Repair, for regulations and credits that apply to services in Section 7. Those services include, but are not limited to Low Speed-Data, Voice Grade, Digital Data, DS1, DS3, Video SONET Ring Services, and Synchronous Service Transport (SST).

B. When a Credit Allowance Applies The credit allowance(s) for an interruption or for a series of interruptions shall not

exceed (a) any applicable monthly charges or (b) the assumed minutes of use charge for the service interrupted in any one monthly billing period.

(C) (C)


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.4 CREDIT ALLOWANCE FOR SERVICE INTERRUPTIONS B. When a Credit Allowance Applies (Cont'd) 1. Service Guarantee - Repair For services in Section 7, Service Guarantee-Repair conditions and allowances

are specified in 7.1.2. 2. SHNS For Self-Healing Network Service (SHNS), out of service credit will apply when

the customer experiences a service interruption and the system fails to switch to the protected electronics and/or facilities within one second. Such credit will be based on information provided by the network surveillance system associated with the SHNS. Out of service credit will be based on the total of all monthly rate element charges associated with that portion of the service that is inoperative. In the event of a service interruption, one month's billing credit will be given. Only one credit will be given for an interruption or series of interruptions within a month.

3. MOE[1] For MOE[1], no credit shall be allowed for an interruption of less than one hour.

The customer shall be credited for an interruption of one (1) hour or subsequent fraction thereof that the interruption continues, at the rate of 1/30 (1 day) of the monthly rates for the interrupted service or the affected portion thereof. For the purpose of determining the allowance, every month is considered to have 30 days.

[1] Effective February 20, 2007, new MOE service and renewal of existing MOE

service will not be subject to a credit for an interruption of service except as specified for Quality of Service and Protect Routing following.

(C) (C)


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.4 CREDIT ALLOWANCE FOR SERVICE INTERRUPTIONS B. When a Credit Allowance Applies 3. MOE(Cont'd) MOE Exceptions:

• When Quality of Service is purchased by the customer then the following applies:

- The Service Level Availability (SLA) commitment for Quality of Service is

that 99.999% of the packets will conform to the bandwidth profile delivered across the core network, without being dropped or lost as a result of a fault within the Virtual Ethernet Network. This equates to a Quality of Service Packet loss ratio of no more that 0.001%. Thus, over any calendar month the MOE network will successfully deliver at least 99.999% of a customer’s packets from core to core.

- When the SLA is not met, the SLA credit will apply to the monthly recurring

charge (MRC) for every increment of 5 megabits of Priority 1 traffic. - The credit will equal 1/30th of the MRC for every 5 Megabits of affected

Priority 1 Traffic. - The Maximum amount of credit provided in a given month will not exceed

the total MRC for the affected service.

• When Protect Routing is purchased by the customer then the following applies:

- The service guarantee will be for a 99.99% circuit availability over a 30 day period which equates to 4 minutes 20 seconds of downtime.

- No credit shall be allowed for an interruption of less than 4 minutes 20

seconds, multiple outages of each less than 4 minutes 20 seconds will not be added together.

- A credit of 1/30 of the monthly recurring charge (MRC) will be paid out for

any outage occurrence that exceeds 4 minutes 20 seconds. Credit shall be limited to one credit for each 24 hour period in which an outage(s) occurs. Credit will be comprised of all affected MRC elements.

- The Maximum amount of credit provided in a given month will not exceed

the total MRC for the affected service.

(C)


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.4 CREDIT ALLOWANCE FOR SERVICE INTERRUPTIONS B. When a Credit Allowance Applies (Cont'd) 4. Service Guarantee - Diversity The Company assures that Voice Grade Analog Service, Digital Data Service,

Digital Data Service 2-Wire, DS1 and DS3 Service, and SST ordered with Diversity will meet the requirements as set forth in Section 11.1.A., following. Should both the primary route and the diverse (secondary) route fail at the same time and a minimum separation of 25 feet has not been provided, a Service Guarantee for Diversity credit, as set forth in 11.2.1, following, will be given to the customer provided that the following conditions have been met:

• the circuits are entirely within Company territory,

• there is a one-for-one ratio between the primary circuit and the secondary circuit,

• both circuits must fail at the same time,

• at the time of the repair of the two circuits, it is discovered that the circuits were not 25 feet apart and the repair problem occurred at a location where the two circuits should have had a 25 foot separation, and

• both circuits were reported to repair for the same incident.

Service Guarantee for Diversity applies for all circuits ordered with Diversity.

The customer is responsible for any changes when Diversity is ordered to any existing service. The customer must notify the Company that the same changes be made to the secondary route at the same time. Should changes be ordered for the primary route and the same changes are not made for the secondary route, Service Guarantee - Repair credit, specified in 7.1.2., will apply instead of Service Guarantee for Diversity.

(C) (C)


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.4 CREDIT ALLOWANCE FOR SERVICE INTERRUPTIONS (Cont'd) C. When Credit Allowances Do Not Apply No credit allowance will be provided for any service when any of the following

conditions exist: 1. Interruptions caused by the negligence of the customer. 2. Interruptions of a service due to the failure of equipment or systems provided by

the customer or others including the Change of Responsibility (COR) of the Interconnector’s Designated Equipment (IDE) and the fiber optic cable.

3. Interruptions of a service during any period in which the Company is not

afforded access to the premises where the service is terminated. 4. Interruptions of a service when the customer has released that service to the

Company for maintenance purposes, to make rearrangements, or for the implementation of an order for a change in the service during the time that was negotiated with the customer prior to the release of that service. Thereafter, a credit allowance as set forth in B., preceding, or 7.1.2, following, applies.

5. Interruptions of a service which continue because of the failure of the customer

to authorized replacement of any element of Special Construction. The period for which no credit allowance is made begins on the seventh day after the customer receives the Company's written notification of the need for such replacement and ends on the day after receipt by the Company of the customer's written authorization for such replacement.

6. Periods when the customer elects not to release the service for testing and/or

repair and continues to use it on an impaired basis. 7. Periods of temporary discontinuance as set forth in 2.2.1.B. and 2.1.3.A.6,

preceding. 8. Periods of interruption as set forth in 13.4, following.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.4 CREDIT ALLOWANCE FOR SERVICE INTERRUPTIONS C. When Credit Allowances Do Not Apply (Cont'd) 9. An interruption or a group of interruptions, resulting from a common cause, for

amounts less than one dollar. 10 Credit does not apply when the circuits are not entirely within Company territory. D. Use of an Alternative Service Provided by the Company Should the customer elect to use an alternative service provided by the Company

during the period that a service is interrupted, the customer must pay the rates and charges for the alternative service used.

E. Temporary Surrender of a Service In certain instances, the customer may be requested by the Company to surrender a

service for purposes other than maintenance, testing or activity relating to a service order. If the customer consents, a credit allowance will be granted. The credit allowance will be 1/1440 of the monthly rate for each period of 30 minutes or fraction thereof that the service is surrendered. In no case will the credit allowance exceed the monthly rate for the service surrendered in any one monthly billing period.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES (Cont'd) 2.4.5 RE-ESTABLISHMENT OF SERVICE FOLLOWING FIRE, FLOOD OR OTHER

OCCURRENCE A. Nonrecurring Charges Do Not Apply Charges do not apply for re-establishment of service following a fire, flood or

other occurrences attributed to an Act of God provided that: 1. The service is of the same type as was provided prior to the fire, flood or other

occurrence. 2. The service is for the same customer. 3. The service is at the location on the same premises. 4. The re-establishment of service begins within 60 calendar days after Company

service is available. (The 60 calendar day period may be extended a reasonable period if the renovation of the original location on the premise affected is not practical within the allotted time period.)

B. Nonrecurring Charges Apply Nonrecurring Charges apply for establishing service at a different location on the

same premises or at a different premises pending re-establishment of service at the original location.


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES (Cont'd) 2.4.6 TITLE OR OWNERSHIP RIGHTS

The payment of rates and charges by customers for the services offered under the provisions of this ISG does not assign, confer or transfer title or ownership rights to proposals or facilities developed or utilized, respectively, by the Company in the provision of such services.

2.4.7 ORDERING, RATING AND BILLING OF ACCESS SERVICES WHERE MORE

THAN ONE EXCHANGE TELEPHONE COMPANY IS INVOLVED

The Multiple Exchange Carrier Access Billing (MECAB) (Technical Reference ATIS/OBF-MECAB) and the Multiple Exchange Carrier Ordering and Design Guidelines (MECOD) (Technical Reference ATIS/OBF-MECOD) are the standards on which the regulations in the following paragraphs are based. These standards determine the ordering, rating and billing for access services when the service is provided by more than one Exchange Telephone Company.

All information necessary for billing, ordering and design coordination will be provided based on the standards in the MECAB and MECOD guidelines to ensure that jointly provided services are installed, tested and turned up in a timely manner.

A. Private Line Transport Service All Meet Point Billing provisions will remain in effect until further notice by the

Federal Communications Commission. When more than one Exchange Telephone Company is involved in the provision

of service the customer requesting initial service will be notified in writing at least 30 calendar days prior to the initial billing date which Exchange Telephone Company's set of terms and conditions apply, and of the billing arrangement for any jointly-provided service ordered. Customers requesting additional service will not be notified unless a change in the existing billing arrangement is made. In the event of a change in the existing billing arrangement, the customer will be notified in writing at least 30 calendar days prior to the date when the Exchange Telephone Companies involved in the provision of service agree to change from one billing arrangement to another. Notification will also include the customer's method of payment.

(C) (C)


2.4 PAYMENT ARRANGEMENTS AND CREDIT ALLOWANCES 2.4.7 ORDERING, RATING AND BILLING OF SERVICES WHERE MORE THAN ONE

EXCHANGE TELEPHONE COMPANY IS INVOLVED A. Private Line Transport Service (Cont’d) 1. Each Exchange Telephone Company involved shall receive a copy of the order.

The Exchange Telephone Company that accepts the order and/or bills the customer is determined as follows:

Private Line Transport Service with or without Hub - Each Exchange Telephone

Company involved will receive a copy of the order from the customer. The customer will be notified within 15 calendar days after placing the order, which Exchange Telephone Company will accept the order and which Exchange Telephone Company will bill the customer.

2. Upon agreement between the Exchange Telephone Companies involved, a single

bill will be rendered to the customer. The Exchange Telephone Company rendering the bill is the Exchange Telephone Company as determined in A.1., preceding.

The Exchange Telephone Company rendering the single bill will separately

identify the rates and charges of each Exchange Telephone Company involved. The billing Exchange Telephone Company will maintain and administer in its billing system the applicable rates and charges for all of the involved Exchange Telephone Companies. The Exchange Telephone Companies not rendering the single bill will provide the interpretation and application of their tariffs to the billing Exchange Telephone Company.



EXCHANGE TELEPHONE COMPANY IS INVOLVED A. Private Line Transport Service (Cont'd) 3. If the Exchange Telephone Companies involved cannot agree upon a single bill

alternative, then each Exchange Telephone Company will render a separate bill to the customer. This billing arrangement is described in A.4., following.

4. When the Exchange Telephone Companies involved agree to render separate bills

the following regulations apply: a. Each Exchange Telephone Company involved will accept the order from the

customer. b. Each Exchange Telephone Company will provide the portion of the Transport or

Channel Mileage element in its operating territory and will bill the charges in accordance with its access service tariff. All other appropriate charges in each Exchange Telephone Company's tariff are applicable.

c. Each Exchange Telephone Company will render bills for nonrecurring charges

as they are incurred. Bills for recurring charges will not be rendered until the service ordered can be provided by all of the Exchange Telephone Companies involved.

d. Each Exchange Telephone Company will determine the appropriate Transport or

Channel Mileage by computing the airline mileage between the two ends of the Transport or Channel Mileage element using the V&H methods as set forth in 7.1.1.D., following.

e. Each Exchange Telephone Company will determine the rate for the airline

mileage determined in d. preceding using the Telephone Company's tariff. Multiply such rate by the Telephone Company's billing percentage factor and divide by 100 to obtain the Transport element or Channel Mileage element charges.

B. The billing percentages will be agreed upon by the Exchange Telephone

Companies involved and listed in National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4.



EXCHANGE TELEPHONE COMPANY IS INVOLVED (Cont’d) C. The appropriate Private Line Transport recurring rates will be applied as follows:

1) multiply the appropriate Private Line Transport Channel Mileage Fixed (CMF) and Channel Mileage Variable (CMV) rates by the Bill Percentage, and 2) all other appropriate Private Line Transport recurring rate elements at 100%, if applicable (e.g., 100% of the Channel Termination rate for the Channel Termination provided by the Company).

D. When jointly provisioned Private Line Transport service is provided and the

Company is the intermediate non-terminating carrier the recurring CMV rate for Private Line Transport service will apply.

E. When jointly provisioned service is provided between the Company and another

Exchange Company, or when the Company is the intermediate non-terminating carrier, the appropriate nonrecurring charges and/or one time charges shall apply. The Bill Percentage is not applied to nonrecurring and/or one time charges.


2.5 CONNECTIONS 2.5.1 GENERAL

Equipment and Systems (i.e., terminal equipment, multi-line terminating systems and communications systems) may be connected with Private Line Transport Service furnished by the Company where such connection is made in accordance with the provisions specified in 2.1, preceding, and Technical Reference Publication AS No. 1.


2.6 DEFINITIONS

Certain terms used herein are defined as follows: Add/Drop Multiplexing (ADM) The term “Add/Drop Multiplexing (ADM)” denotes a multiplexing function that allows lower level signals to be added or dropped from an optical carrier channel. Advanced Communications Services (ACS) Network The term "Advanced Communications Services (ACS) Network" denotes the commonly shared, geographically distributed arrangement of interoperating advanced communications components. Together, these components provide advanced communications services and/or functionalities of a specified type to multiple customers. Agent The term "Agent" denotes any individual, corporation, or other entity who an end user or location provider designates to act on its behalf before the Company whether in conjunction with the selection of a primary IC or in conjunction with other matters pertaining to the end user's or location provider's service. Aggregated Network Access Points (ANAP) The term "Aggregated Network Access Points (ANAP)" denotes the ATM and FRS service points within the Company network and designated customer locations for combining network connections from customer sites.

Aggregator The term "Aggregator" denotes any individual, partnership, association, joint-stock company, trust, corporation, governmental entity or any other entity as defined under Part 64.708b. of the F.C.C. Rules and Regulations.

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2.6 DEFINITIONS (Cont'd)

Bit The term "Bit" denotes the smallest unit of information in the binary system of notation. Business Data Services (BDS) The dedicated point-to-point transmission of data at certain guaranteed speeds and service levels using high-capacity connections. Business Day The term "Business Day" denotes the times of day that a company is open for business. Generally, in the business community, these are 8:00 or 9:00 A.M. to 5:00 or 6:00 P.M., respectively, with an hour for lunch, Monday through Friday, resulting in a standard forty-hour work week. However, Business Day hours for the Company may vary based on company policy, union contract and location. To determine such hours for an individual company, or company location, that company should be contacted at the address shown under the Issuing Carrier's name listed on Title Page, preceding, or shown under the Concurring Carrier's name listed subsequent to the Table of Contents. Calendar Day The term “Calendar Day” denotes the days of the year from January 1 through December 31. When utilized in conjunction with determination of Standard Intervals, it denotes any day January 1, through December 31, including Holidays. Central Office (CO) The term "Central Office" denotes a local Company switching system located at a wire center where Telephone Exchange Service customer station loops are terminated for purposes of interconnection to each other and to trunks. Channel(s) The term "Channel(s)" denotes an electrical or photonic, in the case of fiber optic-based transmission systems, communications path between two or more points of termination.


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2.6 DEFINITIONS (Cont’d)

Channelize The term "Channelize" denotes the process of multiplexing wider bandwidth or higher speed channels into narrower bandwidth or lower speed channels or vice versa. Class of Service (CoS) Class of Service (CoS) is an optional feature that supports multiple class options to provide a predictable performance based solution by prioritizing customer traffic for traffic management of specific business applications. Committed Information Rate (CIR) The term "Committed Information Rate" denotes the number of bits transmitted per second, under normal conditions, over a Permanent Virtual Connection (PVC). Communications Systems The term "Communications Systems" denotes channels and other facilities which are capable of communications between terminal equipment provided by other than the Company. Competitive Services All packet-based business data services; circuit-based business data services above the DS3 bandwidth level; transport services which includes interoffice facilities, channel terminations between the serving wire center and point of presence, and all subelements established for the use of these transport facilities; DS1 & DS3 end user channel terminations, and other special access services, in any competitive SWC; DS1 & DS3 end user channel terminations, and other special access services, in a SWC for which the Company was granted Phase II pricing flexibility prior to June 2017.

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Customer(s) The term "customer(s)" denotes any individual, partnership, association, joint-stock company, trust, corporation, governmental entity or any other entity which subscribes to the services offered under this ISG, including Interexchange Carriers (ICs), end users and interconnectors. Detail Billing The term "Detail Billing" denotes the listing of each message and/or rate element for which charges to a customer are due on a bill prepared by the Company. Effective 2-Wire The term "Effective 2-Wire" denotes a condition which permits the simultaneous transmission in both directions over a channel, but it is not possible to ensure independent information transmission in both directions. Effective 2-wire channels may be terminated with 2-wire or 4-wire interfaces. Effective 4-Wire The term "Effective 4-Wire" denotes a condition which permits the simultaneous independent transmission of information in both directions over a channel. The method of implementing effective 4-wire transmission is at the discretion of the Company (physical, time domain, frequency-domain separation or echo cancellation techniques). Effective 4-wire channels may be terminated with a 2-wire interface at the customer's premises. However, when terminated 2-wire, simultaneous independent transmission cannot be supported because the two wire interface combines the transmission paths into a single path.



End User "End User" means any customer of an interstate or foreign telecommunications service that is not a carrier, except that a carrier (other than a telephone company) shall be deemed to be an "end user" when such carrier uses a telecommunications service for administrative purposes and a person or entity that offers telecommunications services exclusively as a reseller shall be deemed to be an "end user" if all resale transmissions offered by such reseller originates or terminates on the premises of such reseller.

Ethernet Virtual Connection (EVC) The term "Ethernet Virtual Connection" (EVC) denotes an association of two or more Network Interfaces (NI). The EVC connects two or more subscriber sites (NIs) enabling private and secure transfer of Ethernet frames between them. An internal identifier is transparently assigned by the Company to customer traffic and prevents data transfer between subscriber sites not part of the same customer EVC. The EVC also provides customer traffic segmentation over the shared Metro Optical Ethernet (MOE) Network.

Exchange The term "Exchange" denotes a unit generally smaller than a Local Access and Transport Area, established by the Company for the administration of communications service in a specified area which usually embraces a city, town or village and its environs. It consists of one or more central offices together with the associated facilities used in furnishing communications service within that area. The exchange includes any Extended Area Service (EAS) area that is an enlargement of a Company's exchange area to include nearby exchanges. One or more designated exchanges comprise a given Local Access and Transport Area. Extended Area Service (EAS) See definition of "Exchange".



Grandfathered The term "Grandfathered" denotes Terminal Equipment, Multi-line Terminating Systems and Protective Circuitry directly connected to the facilities utilized to provide services under the provisions of this ISG, and which are considered grandfathered under Part 68 of the F.C.C.'s Rules and Regulations. Individual Case Basis (ICB) The term "Individual Case Basis" denotes a condition in which the regulations, if applicable, rates and charges for an offering under the provisions of this ISG are developed based on the circumstances in each case. Interexchange Carrier (IC) Or Interexchange Common Carrier The term "Interexchange Carrier" (IC) or "Interexchange Common Carrier" denotes any individual, partnership, association, joint-stock company, trust, governmental entity or corporation engaged for hire in interstate or foreign communication by wire or radio between two or more exchanges. Local Access and Transport Area (LATA) The term "Local Access and Transport Area" denotes a geographic area established for the provision and administration of communications service. It encompasses one or more designated exchanges, which are grouped to serve common social, economic and other purposes. Local Area Network (LAN) The term "Local Area Network" denotes a network permitting the interconnection and intercommunication of a group of computers, primarily for the sharing of resources such as data storage devices and printers.



Logical Channel The term "Logical Channel" denotes a communications channel through the network that allows simultaneous transmission of sequenced data packets through the network. No circuit capacity is preassigned to a logical channel; capacity is made available as data is transmitted.

Loss Deviation The term "Loss Deviation" denotes the variation of the actual loss from the designed value. Major Fraction Thereof The term "Major Fraction Thereof" is any period of time in excess of 1/2 of the stated amount of time. As an example, in considering a Private Line Transport Service period of four (4) hours, a major fraction thereof would be any period of time in excess of 2 hours exactly. Therefore, if a given service is interrupted for a period of six hours and one minute, the customer would be given a credit allowance for two four-hour periods. Maximum Burst Size (MBS) The term "Maximum Burst Size" (MBS) denotes an ATM contract parameter that defines the maximum number of cells that a customer can send at the Peak Cell Rate (PCR) in a burst into the network. MBS applies only to the Variable Bit Rate - real time (VBR-rt) and non-real time (VBR-nrt) service classes. Although a customer may send bursts up to the line rate into the network, the average cell rate transmitted for that PVC must not exceed the chosen Sustained Cell Rate (SCR).



Milliwatt (102 Type) Test Line The term "Milliwatt (102 Type) Test Line" denotes an arrangement in an end office which provides a 1004 Hz tone at 0 dBmO for one-way transmission measurements towards the customer's premises from the Company end office. Network Address The term "Network Address" denotes a numeric character string used to identify the customer network location of the DTE and the destination of each virtual call made within the network to that location. Network Interface (NI) The term "Network Interface (NI)" denotes the point of interconnection between Company communications facilities and terminal equipment, protective apparatus or other customer provided facilities.

Network-To-Network Interface (NNI) The term "Network-To-Network Interface (NNI)" denotes a frame relay industry-standard interface between two frame relay networks, used to connect frame relay networks. Non-Competitive Serving Wire Center A Company Serving Wire Center that has not met the Competitive Market Test as established by the FCC’s BDS Order (17-43) on April 28, 2017 at §69.803.

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Office Replacement The term "Office Replacement" denotes a situation where the hardware and software in a Company switching office is replaced with different hardware and software for the establishment and maintenance of a given switching office. Packet The term "Packet" denotes a continuous sequence of binary bits of information which is switched through the network as an integral unit. Consists of up to 2048 bits (256 octets) of customer data plus additional transmission and error control information.

Peak Cell Rate (PCR) The term "Peak Cell Rate (PCR)" denotes an ATM traffic contract parameter that specifies the highest cell rate a customer can send cells into the network.

Premises The term "Premises" denotes a building, portion of a building in a multi-tenant building or buildings on continuous property (except Railroad Right-of-Way, etc.) not separated by a public highway. It may also denote a customer-owned enclosure or utility vault located aboveground or underground on private property or on customer acquired Right-of-Way. Except for an end user that offers Telecommunications Services exclusively as a reseller, this term is not to be limited to one building, but applies as well to a complex, or campus-type configuration of buildings.



Pricing Flexibility The Company was granted Phase I and Phase II Pricing Flexibility on April 24, 2002 for Switched Access Services and Private Line Transport Services as set forth in Sections 7 and 15, following. Then on April 20, 2007, the Company was granted additional Phase I Pricing Flexibility for Advanced Communications Networks Services as set forth in Section 8, following. Phase I and Phase II Pricing Flexibility relief is dependent upon the classification of the serving wire center(s) for each provisioned service as set forth in Section 23, following. Each rate component may have Phase I relief, Phase I & II relief, or no relief depending upon the wire center in which it is provided. The components having pricing flexibility are subdivided into: • CTE EU (Channel Termination Equivalent to the End User)

Channel Termination Equivalent to the End User location (CTE EU), which depending upon the service, includes channel terminations, entrance facilities, access links, LAN links, Bandwidth Profiles, ports, and nodes to the end user premises.

• All Other Components All other components, which depending upon the service, includes channel terminations, entrance facilities, access links, LAN links, Bandwidth Profiles, ports and nodes to the carrier POP. Also included are transport mileage, transport channel, multiplexing, and optional features and functions. Since the serving wire center determines the degree of relief, each component of the service is rated based upon its serving wire center. A Direct-Trunked Transport (DTT) or Transport Channel may connect two wire centers with different relief. When this happens, the entire DTT or the Transport Channel is rated based upon the wire center with the lowest level of Pricing Flexibility relief or no-relief. The lowest level of relief is no-relief, the next level is Phase I relief and the highest level is Phase II relief. For example, if both wire centers are Phase I or no relief, the DTT and Transport Channel are rated out of Sections 7, 8 or 15. If both wire centers are Phase II the DTT and Transport Channel are rated out of Sections 16 or 17. Refer to Diagrams in Sections 16 and 17.


2.6 DEFINITIONS

Pricing Flexibility (Cont'd) The relief for each phase and the applicable section of this ISG are as follows: • No-Relief Many Company wire centers did not qualify for Pricing Flexibility relief. Service out of wire centers with no Pricing Flexibility relief are billed the rates specified in Sections 7, 8 and 15. Those wire centers will not appear in Section 23. • Phase I Phase I relief permits the Company to offer volume and term discounts through contract tariffs. The volume and term discounts are based on the rates, term and conditions for the associated service(s) as set forth in Sections 7, 8 and 15, following. All contracts are located in Section 24. • Phase II Phase II relief permits the Company to offer contract tariffs and some services free of the Commission’s rate structure and price cap rules. The associated rates are found in Sections 16 and 17. Prime Service Vendor The term "Prime Service Vendor" denotes the status of the Company when contracting directly with the user of TSP (Telecommunications Service Priority) service.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 2 PAGE 56 EFFECTIVE: February 1, 2020 RELEASE 2 2. GENERAL REGULATIONS

2.6 DEFINITIONS (Cont’d)

Public Access Line Service The term “Public Access Line Service” denotes Basic and Smart Public Access Line Service available under the general and/or local exchange service tariffs of the Company for use with pay telephones.

Query The term "Query" denotes the inquiry to a Company database to obtain information, processing instructions or service data.

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Registered Equipment The term "Registered Equipment" denotes the customer's premises equipment which complies with and has been approved within the Registration Provisions of Part 68 of the F.C.C.'s Rules and Regulations.

Return Loss The term "Return Loss" denotes a measure of the similarity between the two impedances at the junction of two transmission paths. The higher the return loss, the higher the similarity. Segment The term "Segment" denotes a continuous sequence of binary bits of information within a packet. A segment has a billable length of up to 64 octets of customer data transmitted to or from a port. Service Point The term “Service Point” denotes the geographic location designated by the Company at which the access component of a customer’s ACS service is considered to first enter the ACS Network. Serving Wire Center (SWC) The term "Serving Wire Center" denotes the local Telephone Company office from which dial tone for local exchange service would normally be provided to the customer premises. Short Circuit Test Line The term "Short Circuit Test Line" denotes an arrangement in an end office which provides for an ac short circuit termination of a trunk or line by means of a capacitor of at least four microfarads.



Sustained Cell Rate (SCR) The term "Sustained Cell Rate" denotes an ATM traffic contract parameter that defines the maximum sustainable average rate that a customer can send cells into the network. Synchronous Optical NETwork (SONET) The term “Synchronous Optical Network (SONET)” denotes a standard for the transmission of high capacity bandwidth over optical facilities using a modular multiplexing approach. Synchronous Test Line The term "Synchronous Test Line" denotes an arrangement in an end office which performs marginal operational tests of supervisory and ring-tripping functions. Synchronous Transport Signal Level (STS1) The term “Synchronous Transport Signal Level (STS1)” denotes a 51.84 Mbps signal that is the electrical equivalent of an OC1. Transaction Capabilities Application Part (TCAP) The term "Transaction Capabilities Application Part" denotes the design of non-circuit related messages. TCAP protocol provides a means for reliable transfer of information from one application at a switch location to another application within another network entity. Transmission Path The term "Transmission Path" denotes an electrical path capable of transmitting signals within the range of the service offering; e.g., a voice grade transmission path is capable of transmitting voice frequencies within the approximate range of 300 to 3000 Hz. A transmission path comprises physical or derived channels consisting of any form or configuration of facilities typically used in the telecommunications industry.



Underground Utility Vault The term "Underground Utility Vault" denotes an underground enclosure where conduit(s) are terminated and which provides ready access to conduit system.

User-To-Network Interface (UNI) The term "User-To-Network Interface" denotes a frame relay industry-standard interface between an end user customer and a frame relay network.

V and H Coordinates Method The term "V and H Coordinates Method" denotes a method of computing airline miles between two points by utilizing an established formula which is based on the Vertical (V) and Horizontal (H) coordinates of the two points. Virtual Circuit The term "Virtual Circuit" denotes a logical channel established as a result of the call establishment procedure to a network address that exists for a period of time until either end of the channel initiates the call termination.

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Virtual Tributary The term “Virtual Tributary” denotes a structured design for transport and switching of sub-STS-1 payloads.

Wire Center The term "Wire Center" denotes a building in which one or more central offices, used for the provision of Telephone Exchange Services, are located.


2.7 SHARED USE REGULATIONS

Shared Use occurs when the Company allows a customer to utilize the same transport facility for different services. When the same transport facility and the associated options are utilized to provide more than one service, the Company shall apportion the monthly billing of the appropriate transport elements between the shared services, except whereas noted elsewhere in this ISG. The rate elements subject to the Shared Use allocation process are the recurring elements assessed for transport facilities only between a customer’s premises and the serving wire center (SWC) of that premises and the interoffice facilities from the customer’s SWC to other wire centers which may include access tandems, end offices, and hubbing locations. Rate elements not associated with transport facilities are not allocated. The nonrecurring installation charges for each service are not apportioned and are assessed except as set forth in this section. The Shared Use transport facility is ordered and provided as Private Line Transport Service (PLTS) unless otherwise described in this section. The specific Shared Use regulations and/or exceptions are described following: • PLTS with Local Exchange Service is described in 2.7.1, • DS1 and DS3 PLTS with Switched Access Service is described in 2.7.2, • Synchronous Service Transport (SST) PLTS with Switched Access Service is

described in 2.7.3, • Self-Healing Network Service (SHNS) with Switched Access Service is

described in 2.7.7, following. • Expanded Interconnection Channel Termination with PLTS and Switched

Access is described in 2.7.4, • SONET Ring Service with Switched Access Service is described in 2.7.6,

following. Shared Use is not provided with Simultaneous Voice Data Service, Digital Data Service and Managed Bandwidth SONET Service.

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2.7 SHARED USE REGULATIONS (Cont'd) 2.7.1 PLTS WITH LOCAL EXCHANGE SERVICE

PLTS and Local Exchange Service may be provided on a Shared Use facility. However, individual recurring and nonrecurring charges shall apply for each PLTS and Local Exchange Line. The Shared Use facility is not apportioned.

2.7.2 DS1 AND DS3 PLTS WITH SWITCHED ACCESS SERVICE

When DS1 and DS3 PLTS (including a facility to a Hub) is shared between PLTS and Switched Access Service (including CCSAC), the service is ordered, provided and rated as PLTS until the customer chooses to place an order for Switched Access Service. When the customer chooses to use a portion of the available capacity on existing PLTS for providing Switched Access Service, the customer shall place an order for each individual Switched Access Service and specify the channel assignment for the Shared Use facility. When the PLTS transport facilities are shared with Switched Access Service, the transport recurring PLTS rate elements (e.g., Channel Termination, Transport Channel and multiplexing) as well as the Switched Access Service transport recurring rate elements (e.g., Entrance Facility, Direct-Trunked Transport Facility and/or Direct Link Transport and associated multiplexing), are apportioned based on the total number of channels utilized for each service. The Switched Access rate for DS3 EF Electrical capacity of two or greater or any Optical Interface rate as set forth in Section 6 of the CenturyLink Operating Companies Tariff F.C.C. No, is for the billing of Shared Use only. The recurring rate elements associated with multiplexing equipment are apportioned based on the number of channels utilized for each service when both Switched and PLTS multiplexing rate elements are chargeable. When CCSAC Service is ordered on a Shared Use facility, the customer must dedicate, at a minimum, one DS1 facility for that service.


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2.7 SHARED USE REGULATIONS 2.7.2 DS1 AND DS3 PLTS WITH SWITCHED ACCESS SERVICE (Cont'd)

When PLTS facilities are provided from the SWC of the customer’s premises to a Company hub and those facilities are shared with Switched Access Service, the appropriate PLTS transport channel mileage rates and the Switched DTT or DLT rates are apportioned. Switched DTT facilities must be provisioned from the Company hub to an access tandem or end office based on whether the customer requests tandem routing or direct routing. PLTS and Switched Access Service rates elements not associated with transport facilities are not allocated. Following on the next page, is an example of Shared Use allocation. When a customer has Switched Access Services on a PLTS facility under a PLTS Pricing Plan, additional Shared Use regulations may apply as set forth in 6.7.15, of the CenturyLink Operating Companies Tariff F.C.C. No. 11. Appropriate nonrecurring installation charges are assessed on a per-line, per-trunk or per-link basis for Switched Access Service. The Entrance Facility Nonrecurring Charge is not assessed.

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2.7 SHARED USE REGULATIONS 2.7.2 DS1 AND DS3 PLTS WITH SWITCHED ACCESS SERVICE (Cont'd)

Example of Shared Use

• Customer has DS3 PLTS (Section 7) comprised of a DS3 Channel Termination and a DS3/DS1 Multiplexer in the serving wire center of the customer's premises.

• Customer orders 24 Feature Group D trunks to ride a DS1 DTT facility to

an end office (Section 6 of the CenturyLink Operating Companies Tariff F.C.C. No. 11) and specifies that the DS1 DTT facility be assigned to the DS3 PLTS facility for the associated Switched Access Entrance Facility.

• Switched Access Service Rates and Charges

24/672 of the Switched DS3 Entrance Facility rate 100% Switched DS1 DTT facility rate 24/672 of the Switched DS3/DS1 Multiplexer rate

• PLTS Rates and Charges

648/672 of the PLTS DS3 Channel Termination 648/672 of the PLTS DS3/DS1 Multiplexer

In the above example, if the PLTS DS3 Service has Transport Channel mileage in addition to the Channel Termination, the Switched DS1 DTT facility rate and the PLTS Transport Channel rate are also apportioned if the facility is shared.

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2.7 SHARED USE REGULATIONS (Cont’d)

2.7.3 SYNCHRONOUS SERVICE TRANSPORT (SST) PLTS WITH SWITCHED ACCESS

SERVICE

When SST PLTS is shared with Switched Access Service (including CCSAC), the service is ordered, provided and rated as SST PLTS. Switched Access SST rate elements are for the billing of Shared Use only. When the customer's Switched Access Service is provided on a portion of the capacity of a PLTS facility under a PLTS Pricing Plan, the Pricing Plan Shared Use regulations are also applicable. When the customer chooses to use a portion of the available capacity on an existing SST PLTS Service for Switched Access Service, the customer shall place an order for each individual Switched Access Service and specify the channel assignment for the SST Shared Use facility. When the PLTS SST facilities between the customer’s premises and the SWC of that premises are shared with Switched Access Service, the PLTS and Switched SST transport rate elements are apportioned based on the total number of channels utilized for each service. When Switched SST rate elements are assessed for the facilities between the customer’s premises and the SWC of that premises, Entrance Facility rate elements are not assessed. When the PLTS SST facility is provisioned with Self-Healing Alternate Route Protection (SHARP), the recurring rate associated with the SHARP feature is not apportioned between Switched Access and PLTS. The SHARP SST rate is assessed at 100% to the PLTS.


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2.7 SHARED USE REGULATIONS (Cont'd) 2.7.3 SYNCHRONOUS SERVICE TRANSPORT (SST) PLTS WITH SWITCHED ACCESS

SERVICE (Cont'd) When the PLTS SST facilities are provided from the SWC of the customer’s premises to a Remote CO Node and those SST facilities are shared with Switched Access Service, the PLTS and Switched SST transport rate elements (e.g., Remote CO Node, Remote CO Port, Transport Channel Mileage, COCC and multiplexing) are apportioned based on the total number of channels utilized by each service. When Switched SST Transport Channel mileage is assessed for the facilities between the SWC and the Remote CO Node, DTT is not assessed. Switched DTT facilities must be provisioned from the CO Node or Remote CO Node to an access tandem, Company hub or end office based on whether the customer requests tandem routing or direct routing. The appropriate Switched rate elements ( e.g., DTT and TST) are billed at 100% and are not apportioned. When the customer orders PLTS (other than SST) from the CO Node or Remote CO Node to another Company hub, that facility (e.g., DS1 or DS3) may be shared with Switched Access and the Shared Use regulations as set forth in 2.7.2, preceding, apply for that portion. When the customer chooses to use a portion of the available capacity of SST facilities for CCSAC Service, the number of channels used for CCSAC shall be counted as Switched for determining the apportionment between Switched Access Service and PLTS. The apportionment between Switched Access Service ordered from Section 6 of the CenturyLink Operating Companies Tariff F.C.C. No. 11 and CCSAC is described in 2.7.5 of the CenturyLink Operating Companies Tariff F.C.C. No. 11. The customer must dedicate, at a minimum, 24 channels (one DS1) for the CCSAC links. The CCSAC DS3 EF rate element, and if appropriate the DS3 Direct Link Transport rate element, as set forth in Section 20, following, is used for apportionment in lieu of an SST rate element. All other Switched Access Service and PLTS recurring rates are assessed at 100%. The Entrance Facility Nonrecurring Charge is not assessed. All other PLTS and Switched nonrecurring charges are assessed as applicable.

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2.7 SHARED USE REGULATIONS (Cont'd) 2.7.4 EXPANDED INTERCONNECTION CHANNEL TERMINATION AND

INTERCONNECTION TIE PAIR

When a customer with a Private Line Expanded Interconnection Channel Termination (EICT) or Interconnection Tie Pair (ITP) provides Shared Use, the apportioned factor (between Switched Access Service and PLTS) applied to the EICT or ITP rate element will be the same apportioned factor as determined for the PLTS facility as described in 2.7.2, preceding. Shared Use does not apply to EIC Common Components or QPF as set forth Section 21, following.

2.7.5 RESERVED FOR FUTURE USE 2.7.6 PLTS SONET RING SERVICE WITH SWITCHED ACCESS SERVICE

When the customer chooses to utilize a portion of the available capacity on PLTS SONET Ring Service for providing Switched Access (including CCSAC), the customer shall place an order for each Switched Access Service and specify the Channel Facility Assignment (CFA) of the PLTS SONET Ring Service (SRS). When the SRS facilities between the customer’s premises and the SWC of that premises are shared with Switched Access Service (the SRS On-Net Channel Termination must be located in the customer’s SWC for Switched Access provisioning), the transport recurring SRS On-Net Channel Termination rate elements (e.g., 1.544 Mbps, 44.763 Mbps or 155.52 Mbps) and the Switched Transport recurring rates (e.g., DS1 or DS3 EF) are apportioned based on the total number of channels utilized for each service. When the customer has an SRS 44.736 Mbps (DS3) or a 155.52 Mbps (OC3) facility, an Electrical Interface for a capacity of one DS3 EF rate element is used for apportionment. Switched DTT facilities must be provisioned from the SWC of the customer’s premises to an access tandem, Company hub or end office based on whether the customer requests tandem routing or direct routing. When the SRS facilities are provided from the SWC of the customer’s premises to a Company hub within the SRS network and those facilities are shared between SRS and Switched Access Service, the appropriate PLTS SRS transport channel mileage rate elements and the Switched DTT or DLT (CCSAC mileage) rate elements are apportioned. Switched DTT or TST facilities provisioned from an end office that is not within the SRS network, are assessed the appropriate DTT or TST rate elements. These rate elements are not apportioned.


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2.7 SHARED USE REGULATIONS 2.7.6 PLTS SONET RING SERVICE WITH SWITCHED ACCESS SERVICE(Cont'd)

When the customer chooses to use a portion of the available capacity of SRS facilities for CCSAC Service, the number of channels used for CCSAC shall be counted as Switched for determining the apportionment between Switched Access Service and PLTS. The apportionment between Switched Access Service ordered from Section 6 of the CenturyLink Operating Companies Tariff F.C.C. No. 11 and CCSAC is described in 2.7.5, of the CenturyLink Operating Companies Tariff F.C.C. No. 11. The customer must dedicate, at a minimum, 24 channels (one DS1) for the CCSAC links. The CCSAC DS3 EF rate element, and if appropriate the DS3 Direct Link Transport rate element, as set forth in Section 20, following, are used for apportionment in lieu of SRS rate elements. The recurring rates for multiplexing, DS1 to Voice Grade or DS3/DS1only, are apportioned when the facilities are shared between SRS and Switched Access Service. All other recurring rate elements (e.g., COCC, Multiplexer to Multiplexer Connecting Arrangement, and Clear Channel Capability) associated with PLTS SRS are not apportioned. When a customer has PLTS SRS under a PLTS Pricing Plan, additional Shared Use regulations may apply as set forth as set forth in 6.7.15 of the CenturyLink Operating Companies Tariff F.C.C. No. 11.

(N) (N)


2.7 SHARED USE REGULATIONS (Cont'd) 2.7.7 SELF-HEALING NETWORK SERVICE (SHNS) WITH SWITCHED ACCESS

SERVICE

Switched Access Service may be provided on a Self-Healing Network Service (SHNS) Shared Use facility. However, individual recurring and nonrecurring charges shall apply to both the Switched Access Service and the SHNS. The Shared Use facility is not apportioned.


(D) (M) (M)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 3 PAGE 1 EFFECTIVE: October 1, 2016 RELEASE 1 3. RESERVED FOR FUTURE USE

(N)


(N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 INDEX PAGE 1 EFFECTIVE: November 1, 2017 RELEASE 2 5. ORDERING OPTIONS Alphabetical By SUBJECT PAGE Cancellation of an Order ............................................................................. 13 Design Change Charge ............................................................................... 9 Disconnection of Service ............................................................................ 22 Expedited Order Charge ............................................................................. 11 General ........................................................................................................ 1 Minimum Service Period ............................................................................ 19 Minimum Service Period Charges .............................................................. 21 Negotiated Interval...................................................................................... 6 Order Modifications .................................................................................... 7 Ordering Conditions.................................................................................... 1 Partial Cancellation Charge ........................................................................ 9 Private Line and Advanced Communications Network (ACN) Order ....... 4 Private Line Transport Services .................................................................. 4 Provision of Other Services ........................................................................ 2 Selection of Facilities for Orders ................................................................ 18 Service Date Change ................................................................................... 8 Service Guarantee-Provisioning ................................................................. 7 Service Order Date Intervals ....................................................................... 5 Special Construction ................................................................................... 3 Standard Interval ......................................................................................... 5

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 1 EFFECTIVE: August 1, 2015 RELEASE 1 5. ORDERING OPTIONS 5.1 GENERAL

This Section sets forth the regulations and order related charges for Private Line Transport Services and Advanced Communications Networks (ACN). These charges are in addition to other applicable charges set forth in other sections of this ISG. An Order provides the customer with Private Line Transport Service or Advanced Communications Networks. It is also used to provide changes to existing services.

5.1.1 ORDERING CONDITIONS

A. The customer shall provide all information necessary for the Company to provide and bill for the requested service. In addition to the order information required in 5.2, following, the customer must also provide: • Customer name and premises address(es). • Billing name and address (when different from customer name and address). • Customer contact name(s) and telephone number(s) for the following

provisioning activities: order negotiation, order confirmation, interactive design, installation and billing.

B. The Company will establish a Service Date (Due Date) when the customer has

placed an order for service with all the appropriate information to allow for the processing of the order. The date on which the Service Date is established is the Application Date (Order Date).

C. The time required to provision the service (i.e., the interval between the

Application Date and the Service Date) is known as the Service Date Interval. The Service Date Interval is established in accordance with 5.2.1, following. The Company will provide a firm order confirmation to the customer advising the customer the Application Date and the associated Service Date Intervals for the order. Firm order confirmations, where possible, will reflect the customer's requested service date.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 2 EFFECTIVE: August 1, 2015 RELEASE 1 5. ORDERING OPTIONS 5.1 GENERAL (Cont'd) 5.1.2 PROVISION OF OTHER SERVICES A. In addition to Private Line Transport Services, other services offered under the

provisions of this ISG shall be ordered as set forth in B., following. The rates and charges for these services set forth in other sections of this ISG, will apply in addition to the ordering charges set forth in this section and the rates and charges for the service with which they are associated.

B. With the agreement of the Company, other services set forth in A., preceding, may

subsequently be added to the order at any time, up to and including the service date for the Private Line and ACN service. When added subsequently, charges for a design change set forth in 5.2.2.D., following, will apply when an engineering review is required.

C. Additional Engineering is not an ordering option, but will be applied to an order

when the Company determines that Additional Engineering is necessary to accommodate a customer request. Additional Engineering will only be required as set forth in 13.l, following. When Additional Engineering is required, the customer will be so notified and will be furnished with a written statement setting forth the justification for the Additional Engineering as well as an estimate of the charges. If the customer agrees to the Additional Engineering, a firm order will be established.

If the customer does not want the service or facilities after being notified that

Additional Engineering of Company facilities is required, the order will be withdrawn and no charges will apply. Once a firm order has been established, the total charge to the customer for the Additional Engineering may not exceed the estimated amount by more than ten percent (l0%).

The regulations, rates and charges for Additional Engineering are set forth in 13.l,

following, and are in addition to the regulations, rates and charges specified in this section.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 3 EFFECTIVE: August 1, 2015 RELEASE 1 5. ORDERING OPTIONS 5.1 GENERAL (Cont'd) 5.1.3 SPECIAL CONSTRUCTION

Rates and charges for Special Construction will be calculated on an ICB basis and are in addition to the regulations, rates and charges specified in this ISG.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 4 EFFECTIVE: February 1, 2020 RELEASE 3 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK (ACN) ORDER

A Private Line and ACN Order is used by the Company to provide a customer Service as follows: • Private Line Transport Services set forth in Section 7, following, • Other Services set forth in 5.l.2, preceding, and • Advanced Communications Network, set forth in Section 8, following.

A. Private Line Transport Services For all Private Line Transport Services, the customer must specify the customer-

designated premises or Hubs involved the type of service, interface, technical specification package and options desired.

B. Where the Private Line Transport Service is exempt from the Private Line

Transport Surcharge, as set forth in 7.1.2, following, the customer shall furnish with the order the certification as set forth in that section.

(D) (D) (T)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11

SECTION 5 PAGE 5 EFFECTIVE: August 1, 2015 RELEASE 1 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER (Cont'd) 5.2.1 SERVICE ORDER DATE INTERVALS

Private Line and ACN are provided with one of the following Service Date Intervals: • Standard Interval • Negotiated Interval Service Date Interval tables are found in the Qwest Corporation Service Interval Guide. Service Date Intervals will be provided to all customers within a reasonable time of request. To the extent the Private Line and ACN can be made available with reasonable effort, the Company will provide the Private Line and ACN in accordance with the customer's requested interval, subject to the following conditions:

A. Standard Interval 1. A schedule of Standard Intervals is included in the Qwest Corporation Service

Interval Guide. The schedule specifies the services and the quantities provided within a Standard Interval. Standard Intervals will be used for orders with the same requested Service Date, channel type or service type. Service Dates for items and services not assigned to the Standard Interval tables, will be negotiated as set forth in B., following. Additional labor charges set forth in 13.2.2, following, may apply.

2. Services provided with a Standard Interval will be installed during Company

business hours set forth in Section 13, following. If a customer requests that installation of service be done outside the Company's business hours, and the Company agrees to the request, the customer will be subject to applicable Additional Labor Charges set forth in 13.2., following.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 6 EFFECTIVE: November 1, 2017 RELEASE 2 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.1 SERVICE ORDER DATE INTERVALS (Cont’d) B. Negotiated Interval 1. The Company will negotiate a Service Date Interval with the customer on an

individual case basis resulting in a Negotiated Interval, when: • no Standard Interval exists for the service, • the quantity of Private Line Services and ACN ordered exceeds the quantities

specified in the Standard Intervals described in the Qwest Corporation Service Interval Guide,

• the customer requests a service date before or beyond the applicable Standard

Interval Service Date, or • the rates are applied on an Individual Case Basis (ICB).

2. The Company will offer a Service Date based on the type and quantity of services

the customer has requested. The Negotiated Interval may not exceed by more than six months the Standard Interval Service Date, or, when there is no Standard Interval, the Company offered Service Date.

3. All part-time Analog PLTS-Audio and Video Services are provided with a

Negotiated Interval. Each service is subject to a service inquiry. A service inquiry is a request to the Company to determine if facilities exist to provide the service ordered and to determine the Service Date on which service can be provided to the customer.

4. Services provided with a Negotiated Interval will be installed during Company

business hours set forth in Section 13, following. If a customer requests that installation of service be done outside the Company's business hours, and the Company agrees to the request, the customer will be subject to applicable Additional Labor Charges set forth in 13.4, following.

(C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 6.1 EFFECTIVE: November 1, 2017 RELEASE 1 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.1 SERVICE ORDER DATE INTERVALS (Cont’d) C. Service Guarantee - Provisioning 1. Description Service Guarantee Provisioning assures that provisioning requests for Digital

Data Service (DDS), Digital Data Service 2-Wire, DS1 Private Line Transport Service (PLTS), DS3 PLTS are installed on the Service Date (due date) committed by the company or a credit shall be applied to the customer’s bill. The customer requested due date must be equal to or greater than the Standard Interval date as set forth in the Qwest Corporation Service Interval Guide. If the Company, through its own fault, fails to meet the Company committed Service Date, the customer's bill shall be adjusted to reflect a Service Guarantee credit of 100% of the total nonrecurring charge for certain rate elements. There is no additional charge for this guarantee. The conditions for Service Guarantee Provisioning are set forth in a. and b., following.

a. The Service Guarantee Provisioning credit applies:

• To PLTS Access Service requests for DDS, Digital Data Service 2-Wire, DS1

and DS3. • To PLTS DDS, Digital Data Service 2-Wire, DS1 and DS3 provisioning

orders that add, move or change the channel termination(s), transport channel, or Optional Features and Functions, including service rearrangements and rollovers.

• To PLTS DS3 Electrical and Optical Interfaces. • To Switched Access Service (excludes CCSAC Service) request for a VG,

DS1 or DS3 EF.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 6.2 EFFECTIVE: November 1, 2017 RELEASE 1 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.1 SERVICE ORDER DATE INTERVALS C. Service Guarantee - Provisioning 1. Description a. The Service Guarantee Provisioning credit applies: (Cont'd)

• To the dedicated WATS Voice Grade Service portion only. This offering does not include the trunk nonrecurring charges for Switched Access Service provided in conjunction with WATS.

• To services only provided wholly within Company territories.

b. The Service Guarantee Provisioning credit does not apply : • To Dispatch Charges and/or Design Changes due to customer reasons. • To expedite service due date requests, cancellations, Design Layout Report

(DLR), Additional Engineering, Additional Labor, Special Facilities Routing and any other Miscellaneous Services specified in Section 13, following.

• During a declared national emergency. (Priority Installation of

Telecommunications Service Priority as described in 10.8.1. shall take precedence).

• During a natural disaster (e.g., tornado, earthquake, flood, or fire) or a work

stoppage. • To Special Construction. • To the Nonrecurring Charge for the DS1 Environment Cabinet when the

installation due date for the associated DS1 is missed.

(N) (N)


5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER (Cont’d) 5.2.2 ORDER MODIFICATIONS A. General 1. The customer may request a modification of its order at any time prior to

notification by the Company that service is available for the customer's use. The Company will make every effort to accommodate a requested modification when it is able to do so with the normal work force assigned to complete such an order within normal business hours.

2. If the modification cannot be made with the normal work force during normal

business hours, the Company will notify the customer. If the customer still desires the order modification, the Company will schedule a new service date. All charges for order modifications will apply on a per-occurrence basis.

3. Any increase in the number of Private Line Transport Service channels,

lines/circuits, or ports will be treated as a new order (for the increased amount only).

4 If order modifications are necessary to satisfy the transmission performance for a

Private Line Transport Service ordered by a customer, these changes will be made without order modification charges being incurred by the customer.

.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 8 EFFECTIVE: December 2, 2016 RELEASE 2

5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.2 ORDER MODIFICATIONS (Cont’d) B. Service Date Change 1. Order service dates for the installation of new services or rearrangements of

existing services may be changed, but the new service date may not exceed the original service date by more than 60 calendar days. When, for any reason, the customer wishes to change the service date, the customer should notify the Company before the original service date to request a different service date. If the customer requested service date is more than 60 calendar days after the original service date, the order will be canceled by the Company and reissued with the appropriate cancellation charges applied, unless the customer indicates that billing for the service is to commence as set forth in 5.2.3, following. Failure to notify the Company prior to the original service date to request a different service date may result in the application of a Dispatch Charge set forth in 13.5.2, following.

2. A new service date may be established that is prior to the original Standard or

Negotiated Interval service date if the Company determines it can accommodate the customer's request without delaying service dates for orders of other customers.

3. If the service date is changed to an earlier date, the customer will be notified by

the Company that Expedited Order Charges apply set forth in E., following.

(C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 9 EFFECTIVE: November 1, 2017 RELEASE 2 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.2 ORDER MODIFICATIONS (Cont’d) C. Partial Cancellation Charge Any decrease in the number of ordered Private Line Transport Service channels

will be treated as a partial cancellation and the charges set forth in 5.2.3, following, will apply.

D. Design Change Charge 1. The customer may request a design change to the service ordered. A design

change is any change to an order which requires engineering review. An engineering review is a review by Company personnel of the service ordered and the requested changes to determine what change in the design, if any, is necessary to meet the changes requested by the customer. Design changes include such things as a change of end user premises within the same serving wire center, the addition or deletion of optional features, functions or a change in the type of Transport Termination, type of channel interface, type of Interface Group or technical specification package. The Design Change Charge also covers activities associated with the conversion of a UNE circuit to a special private line service.

2. Design changes do not include a change of customer premises, end user premises

to a different serving wire center, end office switch or Private Line Transport Service channel type. Changes of this nature will require the issuance of a new order and the cancellation of the original order with appropriate cancellation charges applied.

(T)


5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.2 ORDER MODIFICATIONS D. Design Change Charge (Cont'd) 3. The Company will review the requested change, notify the customer whether the

change is a design change, if it can be accommodated and if a new service date is required. If the customer authorizes the Company to proceed with the design change, a Design Change Charge will apply.

4. A Design Change Charge will apply, on a per order, per occurrence basis. This

charge will also apply to change an incorrect address as long as the new address is in the same wire center as the incorrect address and the change is made prior to the issuance of the Design Layout Report (DLR). If a change of end user premises within the same serving wire center is requested, Expedited Order Charges may also apply as detailed in E., following. The applicable design charge is:

a Rates And Charges CHARGE

• Design Change Charge, per order $50.00

(C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 11 EFFECTIVE: August 1, 2015 RELEASE 1 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.2 ORDER MODIFICATIONS (Cont’d) E. Expedited Order Charge 1. When placing an order for service(s) for which standard intervals exist, a

customer may request a service date that is prior to the standard interval service date. A customer may also request an earlier service date on a pending standard or negotiated interval order. If the Company agrees to provide the service on an expedited basis, an Expedited Order Charge will apply.

2. A customer may request a change of end user premises within the same serving

wire center. When this occurs, the service date is changed to reflect the standard interval. If the customer requests an earlier service date, an Expedited Order Charge will apply.

3. Expedited Order Charges will not apply if the revised interval to a pending order

is equal to or longer than the standard interval for that service. 4. Expedited Order Charges will not apply to part-time video. 5. When an expedited service date is missed, the Expedited Order Charge will apply

unless the missed service date is caused by the Company.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 12 EFFECTIVE: October 1, 2016 RELEASE 2 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.2 ORDER MODIFICATIONS E. Expedited Order Charge (Cont'd) 6. The Expedited Order Charge will apply to all products and services found in this

ISG unless otherwise specified. This charge will be applied when the customer requests a service date that is prior to the standard interval service date on an order or when a customer requests an earlier service date on a pending standard or negotiated interval order.

7. The Company will provide the customer with an estimate of the Expedited Order

Charge before expediting an order. 8. The Expedited Order Charge, set forth below, will apply on a per order basis for

each day the service date is advanced. NONRECURRING CHARGE

• Per day advanced $400.00 • Per day advanced for Pricing Flexibility[1] 400.00

9. The Expedited Order Charges will be billed in addition to other applicable

nonrecurring charges. 10. If costs other than additional labor are to be incurred when an order is expedited,

the Company will develop, determine and bill the customer Special Construction Charges.

[1] This rate applies to Expedited Orders located in Phase I and Phase II MSAs, as defined in Section 23, following.

(C) (C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 13 EFFECTIVE: December 2, 2016 RELEASE 2 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER (Cont’d) 5.2.3 CANCELLATION OF AN ORDER A. A customer may cancel an order for the installation of service at any time prior to

notification by the Company that service is available for the customer's use. The cancellation date is the date the Company receives written or verbal notice from the customer that the order is to be canceled. The verbal notice must be followed by written confirmation within 10 days. If a customer or a customer's end user is unable to accept service within 30 business days after the original service date[1], the following will occur:

• The order will be canceled and charges set forth in D. and E., following, will

apply, or • The service will be activated, at the customer’s request, and billing for the

service will commence. In such instances, the cancellation date or the date billing is to commence

(depending on which option is selected by the customer), is the 31st business day beyond the original service date of the Order.

For all orders placed before the effective date of this service guide, December

2, 2016, the preceding ordering options will be in effect. For all orders placed on or after the effective date of this service guide, December 2, 2016, the following ordering options will be in effect.

A customer may cancel an order for the installation of service at any time prior to

notification by the Company that service is available for the customer’s use. The cancellation date is the date the Company receives written or verbal notice from the customer that the order is to be canceled. The verbal notice must be followed by written confirmation within 10 days. If a customer or a customer’s end user is unable to accept service within 30 calendar days of the latest agreed upon service date[1] (i.e., firm order confirmation date), the customer has the choice of the following options:

• The Order will be canceled and charges set forth in D. and E., following will

apply if the service has not been fully provisioned; or • The Order will be completed and billing for the service will commence if the

service has been fully provisioned or the customer has indicated that billing for the service should begin.

[1] Exception: Billing for MOE Service with a Bandwidth Profile of 100 Mbps or less

will commence immediately where the port is available for service and the due date is reached.


(M) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 14 EFFECTIVE: December 2, 2016 RELEASE 2 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.3 CANCELLATION OF AN ORDER (Cont’d) B. Service Date Intervals are associated with the provisioning of an order whether

standard or negotiated as set forth in 5.2.1, preceding. Certain Critical Dates, set forth in E., following, are used by the Company to monitor the service order provisioning progress. The Company includes these scheduled Critical Dates in the firm order confirmation associated with each Order provided to the customer. Cancellation charges are based on the estimated costs incurred by the Company at the time the order is canceled. The Company monitors which Critical Date was last scheduled and determines what percentage of the Company’s provisioning costs have been incurred as of that Critical Date. A cancellation charge will not apply if the scheduled Service Date has not been provided to the customer.

Costs incurred in conjunction with the provision of an order start on the

Application Date defined in C., following. When a customer cancels an order prior to the Application Date, no charges shall apply. When a customer cancels an order or part of an order, on or after the Application Date, a charge equal to the estimated costs incurred by the Company shall apply as set forth in D. and E., following.

C. The Critical Dates monitored by the Company for the purpose of calculating a

cancellation charge are as follows:

1. Application Date (APP): The date the customer provides a firm commitment and sufficient information as detailed in 5.l.1, preceding. The APP Date is the date the Company enters the order into the Company’s order distribution system(s). This is sometimes referred to as the order date.

2. Design Layout Report Date (DLRD): The date the Design Layout Report which

contains the design for the service(s) ordered is forwarded to the customer. 3. Plant Test Date (PTD): The date acceptance testing is performed with the

customer. 4. Service Date (DD): The date the service is due to be made available to the

customer. This is sometimes referred to as the Due Date. (M) Material moved from Page 13.

(M) (M)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 15 EFFECTIVE: November 1, 2017 RELEASE 2 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.3 CANCELLATION OF AN ORDER (Cont’d)

D. The percentage of the total provisioning cost incurred by the Company at a

particular Critical Date varies by the type of service as shown in E., following. 1. When a customer cancels an order, or part of an order, before the Service Date,

the Company will calculate the cancellation charge by multiplying all the nonrecurring charges associated with the order, or that part of the order being canceled, by the percentage shown in E., following, based on the last monitored Critical Date which has occurred on the order. When a customer cancels an order or part of an order on the Service Date, 100% of the nonrecurring charges plus minimum service period charges apply.

2. Nonrecurring charges associated with an order are used to calculate and bill the

cancellation charge to the customer even when nonrecurring charges are waived. 3. Analog Service and Digital Data Service orders, where the channel termination

recurring rate element is not billed, will be assessed a Cancellation Charge based on the equivalent of one channel termination nonrecurring charge for the service.

SONET Ring Service orders will be assessed a Cancellation Charge based on the

SRS Channel Termination Nonrecurring Charge (excluding the cost of capital) and all other applicable SRS nonrecurring charges on the Access Order.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 16 EFFECTIVE: October 28, 2018 RELEASE 3 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.3 CANCELLATION OF AN ORDER (Cont’d) E. The Critical Dates monitored by the Company are as follows: ALL STATES APP DLRD PTD DD % % % %

• Analog PLTS

- Low Speed Data 13 44 77 [1] - D.C. Channel 13 44 77 [1] - Voice Grade 13 44 77 [1] - Audio 13 44 77 [1] - Video 13 44 77 [1]

• Synchronous Service Transport 10 48 81 [1] • Self Healing Network Service 10 48 81 [1] • Video (HDTV - Net) 13 44 77 [1] • Advanced Communications Networks

- Metro Optical Ethernet (MOE) 10 48 81 [1]

[1] Minimum service period charges and 100% of the nonrecurring charges apply. [2] Applicable to service speeds 200 kbps or greater.

(D) (D) (D)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 16.1 EFFECTIVE: October 28, 2018 RELEASE 2 5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.3 CANCELLATION OF AN ORDER E. The Critical Dates monitored by the Company are as follows: (Cont’d) ALL STATES APP DLRD PTD DD % % % %

- Digital Data Service 13 44 77 [1]

- DS1 10 48 81 [1]

- DS3 10 48 81 [1]

- Simultaneous Voice Data Service 13 44 77 [1]

- SONET Ring Service 10 48 81 [1]

- Managed Bandwidth SONET Service MBSS 1.544 Mbps and 44.736 Mbps 10 48 81 [1]

[1] Minimum period charges and 100% of the nonrecurring charges apply.

(D) (D)


5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.3 CANCELLATION OF AN ORDER (Cont’d) F. When a customer cancels an order for the disconnection of service, no charges

apply for the cancellation. G. If the Company misses a service date due to circumstances over which it has direct

control (excluding, e.g., acts of God, governmental requirements, work stoppages and civil commotions), the customer may cancel an order without incurring cancellation charges.

H. If an SST or SHNS service order is canceled by the customer prior to the start of

service a Cancellation Charge will apply. The Cancellation Charge will be determined as follows:

1. Cancellation Charges for those SST or SHNS rate elements with nonrecurring

charges will be calculated set forth in E., preceding. 2. Cancellation Charges for those SST or SHNS rate elements without nonrecurring

charges will be based on all unrecoverable costs incurred by the Company in association with the service order up to and including the time of cancellation. Unrecoverable costs are those costs for which the Company has no foreseeable use should the service be terminated. In addition when the cancellation takes place on or after the Design Layout Report Date (DLRD) the Cancellation Charge will include the sum of the twelve month minimum service period for these rate elements based on the fixed period of the customer’s respective Pricing Plan.

I. GeoMax and Optical Wavelength Service (OWS) will be assessed Cancellation

Charges based on all unrecoverable costs incurred by the Company in association with the service order, from the Application Date (APP) to the date the order is cancelled. In addition when the cancellation takes place on or after the Design Layout Report Date (DLRD), the Cancellation Charges will include the sum of the twelve month minimum service period for rate elements billed on the customer’s respective Fixed Period Service Rate Plan.


5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER (Cont’d) 5.2.4 SELECTION OF FACILITIES FOR ORDERS A. When a customer places an order the customer may choose to utilize Private Line

Transport Service (PLTS) facilities ordered from Section 7, following. Shared Use is allowed when Shared Use facilities are ordered and provided set forth in Section 2.7, preceding.

B. When a customer places a PLTS Order, the customer may choose to utilize

facilities previously purchased as a facility to a Hub. If the customer has a PLTS facility purchased to a Hub, the customer must request that specific channels be used to implement the order. If a facility assignment is not specified by the customer, the Company will provide the service from available inventory.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 5 PAGE 19 EFFECTIVE: February 1, 2020 RELEASE 4

5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER (Cont’d) 5.2.5 MINIMUM SERVICE PERIOD A. Except as set forth in B., C., D. and 15.4.7, following, the Minimum Service

Period for which service is provided and for which charges are applicable, is one month.

B. The Minimum Service Period for part-time Analog PLTS-Audio and Video

Services is one day, even though the service will be provided only for the duration of the event specified on the order (e.g., one-half hour, two hours, five hours, etc.).

C. The Minimum Service Period for Digital Data, DS1, Simultaneous Voice Data

Service (SVDS) and Synchronous Service Transport (SST) Ports and Self-Healing Network Service (SHNS) Ports ordered on a month-to-month basis is one month, as set forth in Section 2.4.2, preceding.

D. The Minimum Service Period is 12 months for the services listed below when

ordered on a Fixed Period Service Rate Plan. These services are as follows: Video Services, Digital Data Service (DDS), DS1, DS3, SVDS, GeoMax, SST, SHNS, MOE and OWS.

E. Service Rearrangements for Private Line Transport Services set forth in 7.1.1,

following, may be made without a change in Minimum Service Period requirements.

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5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER 5.2.5 MINIMUM SERVICE PERIOD (Cont'd) F. Changes, other than those identified in 7.1.1.C., and 8.1.4, following, will be

treated as a disconnection of the existing service and an installation of a new service. All associated nonrecurring charges will apply for the new service. A new Minimum Service Period will be established for the new service. The customer will also remain responsible for all outstanding Minimum Service Period obligations associated with the disconnected service.

The changes listed below are those which will be treated as a disconnection and

installation of service and for which a new Minimum Service Period will be established.

1. A change of customer of record (i.e., service is provided to and billed to a

different entity), except as provided for in 8.1.4.B., following. 2. A move to a different building as set forth in 7.1.1.C. and 8.1.3, following, except

as set forth in 7.1.1.C. and 108.3.4.D., following. 3. A change from one PLTS voice grade channel to another PLTS voice grade

(VG1-10) channel or a change from one bit rate digital data equivalent channel to another bit rate digital data equivalent channel.

4. A change in type of service (e.g., Switched Access to Private Line Transport; one

type of Private Line Transport to another; or one type of Switched Access Service to another.

5. A change from two-point to multipoint Private Line Transport Service. 6. A reconfiguration from a Section 7 service to an Expanded Interconnection-

Collocation Service is a change in the minimum period as set forth in 7.1.1.C., following.

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5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER (Cont’d) 5.2.6 MINIMUM SERVICE PERIOD CHARGES A. When service is discontinued prior to the expiration of the minimum service

period, charges are applicable for the balance of the minimum service period. B. The Minimum Service Period Charge for monthly billed services will be

determined as follows: • For Private Line Transport Service, the charge for a month or fraction thereof is

the applicable monthly rates for the service.

C. All applicable nonrecurring charges and TLA for the service will be billed in

addition to the Minimum Service Period Charge.

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5. ORDERING OPTIONS 5.2 PRIVATE LINE AND ADVANCED COMMUNICATIONS NETWORK ORDER (Cont’d) 5.2.7 DISCONNECTION OF SERVICE A. A customer may cancel service at any time. The Company requires 2 business

days' notice for the cancellation of a service. The notice can be written or verbal however, a verbal notice must be followed by a written confirmation within 10 days. The notice period will begin at the time of the verbal notice. If there is no verbal notice, the notice period begins at the time the written request is received.

B. A customer may also cancel Video Services at any time. The Company will

accept a verbal or written request and the requested disconnect date may be for the same date as the verbal or written request is received or for a future date. The billing will cease on the requested disconnect date.


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 INDEX PAGE 1 EFFECTIVE: November 1, 2017 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE ALPHABETICAL BY SUBJECT PAGE Audio Service.............................................................................................. 33.43 Optional Features and Functions ............................................................ 33.44 Rates and Charges ................................................................................... 33.45 Broadcast Video Service ............................................................................. 33.51 Pricing Plans ........................................................................................... 33.54 Rates and Charges ................................................................................... 33.56 Acceptance Testing ..................................................................................... 4 Alternate Use .............................................................................................. 4 Channel Types ............................................................................................ 1.9 Descriptions of Service Elements ............................................................... 3 D.C. Channel Service .................................................................................. 33.7 Optional Features and Functions ............................................................ 33.7 Rates and Charges ................................................................................... 33.8 DS1 Service ................................................................................................ 41.27 Optional Features and Functions ............................................................ 41.28 Pricing Plans ........................................................................................... 41.38 Rates and Charges ................................................................................... 41.38 DS3 Service ................................................................................................ 41.58 Optional Features and Functions ............................................................ 41.60 Pricing Plans ........................................................................................... 41.67 Rates and Charges ................................................................................... 41.71 Digital Data Service (DDS) ........................................................................ 41.1 Digital Data Service (2-Wire) ..................................................................... 128.1 Optional Features and Functions ............................................................ 41.3 Pricing Plans ........................................................................................... 41.8 Rates and Charges ................................................................................... 41.9 Ethernet Options ......................................................................................... 155 Ethernet over SONET (EoS) ................................................................... 155.14 Ethernet Transport .................................................................................. 155 Facility Hubs ............................................................................................... 29.4 General ........................................................................................................ 1 GeoMax....................................................................................................... 129 Pricing Plans ........................................................................................... 138 Rates and Charges ................................................................................... 140 Regulations ............................................................................................. 136 HDTV-Net .................................................................................................. 34 Pricing Plans ........................................................................................... 35 Rates and Charges ................................................................................... 37

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 INDEX PAGE 2 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE ALPHABETICAL BY SUBJECT PAGE Low Speed Data Service ............................................................................. 33.1 Optional Features and Functions ............................................................ 33.4 Rates and Charges ................................................................................... 33.5 Miscellaneous Charges and Credits ............................................................ 20 Design Layout Report ............................................................................. 20 Service Interruptions and Credits ........................................................... 21 Upgrades in Bandwidth Capacity ........................................................... 20.4 Multi-Product Pricing Plans ....................................................................... 26.1 Optical Wavelength Service (formerly QWave) ........................................ 161 Pricing Plans ........................................................................................... 169 Rates and Charges ................................................................................... 171 Regulations ............................................................................................. 167 Ordering Options and Conditions ............................................................... 5 Provision of Service .................................................................................... 5 Rating Information ...................................................................................... 6 Mileage Measurement ............................................................................ 16 Minimum Service Periods ...................................................................... 12.1 Moves ..................................................................................................... 13 Rate Categories ....................................................................................... 6 Spread of Nonrecurring Charges and Prepayment Discount .................. 17 Service Configurations ............................................................................... 27 Hub Connecting Service ......................................................................... 29 Multipoint Service .................................................................................. 28 Two-Point Service .................................................................................. 27 Simultaneous Voice Data Service (SVDS) ................................................. 41.89 Optional Features and Functions ............................................................ 41.90 Pricing Plans ........................................................................................... 41.93 Rates and Charges ................................................................................... 41.95 Special Facilities Routing ........................................................................... 4 Synchronous Service Transport (SST) ....................................................... 42 Pricing Plans ........................................................................................... 55 Rates and Charges ................................................................................... 58 Termination Liability Assessment (TLA) .................................................. 30 Termination Liability Waiver Policy .......................................................... 31 Nonappropriations Clause ...................................................................... 32 Voice Grade Service ............................................................................... 33.9 Optional Features and Functions ............................................................ 33.18 Rates and Charges ................................................................................... 33.32 (M) Material moved from Index Page 1.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 1 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL

As of August 1, 2017, Private Line Transport Services were changed to a competitive or non-competitive designation. Non-Competitive End-User Channel Terminations (EUCT) are filed as part of Tariff F.C.C. No. 11 and remain under Price Cap Regulation. Competitive Private Line Transport Services required to complete the circuit are covered by this ISG.

The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE Arizona Ash Fork ASFKAZMA Black Canyon BLCNAZMA Chino Valley CHVYAZMA Camp Verde-Main CMVRAZMA Camp Verde-Rimrock CMVRAZRR Cottonwood-East CTWDAZEA Cottonwood-Main CTWDAZMA Cottonwood-South CTWDAZSO Globe GLOBAZMA Hayden HYDNAZMA Humboldt HMBLAZMA Joseph City JSCYAZMA Mayer MAYRAZMA Miami MIAMAZMA Nogales-Rio Rico NGLSAZ03 Nogales-Main NGLSAZMA Nogales-Midway NGLSAZMW Patagonia - Elgin PTGNAZEL Patagonia-Main PTGNAZMA Payson PYSNAZMA Pine PINEAZMA Prescott-East PRSCAZEA Prescott-Main PRSCAZMA Sedona - South SEDNAZSO Tonto Creek TNCKAZMA Tubac TUBCAZMA Winslow WNSLAZMA Yarnell YRNLAZMA

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 1.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont’d)

The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE Colorado Aguilar AGLRCOMA Avon AVONCOMA Basalt BSLTCOMA Bayfield BYFDCOMA Central City CNCYCOMA Cortez CRTZCOMA Durango DURNCOMA Elbert ELBRCOMA Elizabeth ELZBCO01 Fraser FRSRCOMA Georgetown GRTWCOMA Granby GRNBCOMA Grand Lake GDLKCOMA Hayden HYDNCOMA Hot Sulphur Springs HSSPCOMA Idaho Springs IDSPCOMA Kiowa KIOWCONM Kremmling KRNGCOMA Mancos MNCSCOMA Mesa Verde MVNPCOMA Minturn MNTRCOMA Oak Creek OKCKCOMA Ouray OURYCOMA Ridgway RDGWCOMA Silverton SLTNCOMA Steamboat Springs STSPCOMA Sterling STNGCOMA Trinidad TRNDCOMA Vail VAILCOMA Yampa YAMPCOMA

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The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE Idaho American Falls AMFLIDMA Bancroft BNCRIDMA Blackfoot BLFTIDMA Bliss BLSSIDMA Dayton DYTNIDMA Downey DWNYIDMA Eden Hazelton EDHZIDMA Emmett EMMTIDMA Firth FRTHIDMA Franklin FKLNIDMA Glenns Ferry GLFYIDMA Gooding GDNGIDMA Grace GRACIDMA Hagerman HGMNIDMA Hailey HALYIDMA Idaho City IDCYIDMA Idaho Falls IDFLIDMA Inkom INKMIDMA Jerome JERMIDNM Ketchum KTCHIDMA Lava Hot Springs LHSPIDMA Lewisville-Menan LSMNIDMA Mccammon MCCMIDMA Montpelier MTPLIDMA Mountain Home - Main MTHOIDMA Mountain Home - South MTHOIDSO New Plymouth NPMOIDMA Payette PYTTIDMA Pocatello - Main PCTLIDMA Pocatello - North PCTLIDNO Preston PSTNIDMA Rigby RGBYIDMA Ririe RIRIIDMA Riverside RVSDIDMA

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The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE Idaho (Cont’d) Roberts RBRTIDMA Shelley SHLYIDMA Shoshone - Dietrich SHSHIDMA Soda Springs SDSPIDMA Thatcher THTCIDMA Weiser WESRIDMA Wendell WNDLIDMA Iowa Boone BOONIACO Britt BRTTIACO Cherokee CHRKIACO Dike DIKEIACO Garner GRNRIACO Gilmore City GLCYIACO Hamburg HMBGIACO Hampton - Geneva HMPNIACO Humboldt HMBLIACO Independence INDPIACO Livermore LVMRIACO Maquoketa MQKTIACO Missouri Valley MSVYIACO New Hartford NHFRIACO Parkersburg PRBGIACO Renwick RNWCIACO Stuart STRTIACO Vinton VNTNIACO Minnesota Olivia – Bird Island OLIVMNOL

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The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE Montana Dutton DTTNMTMA Fairview FRVWMTMA Sidney SDNYMTMA Terry TRRYMTMA Townsend TWNSMTMA Nebraska Central City CNCYNENW Clarkson CKSNNEUW Emerson EMSNNENW Fullerton FUTNNENW Harrison HRSNNENW Howells HWLSNENW Laurel LARLNENW Lyons LYNSNENW Norfolk NRFLNENW Oakland OKLDNEUW Pender PNDRNEUW Pilger PLGRNENW Randolph RNDHNENW Schuyler SCHLNENW Silver Creek SLCKNENW Tekamah TKMHNENW Wakefield WKFDNENW

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 1.5 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL(Cont’d)

The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE New Mexico Angel Fire ANFRNMMA Anthony ANTHNMMA Arroyo Seco – Taos North TAOSNMNO Aztec - Main AZTCNM03 Aztec - South AZTCNMBL Belen BELNNMMA Chaparral CHAPNMMA Cimarron CMRNNMMA Clovis - Main CLVSNMMA Clovis - West CLVSNMWE Deming DMNGNMMA Estancia ESTNNMMA Farmington - Main FRTNNMMA Farmington - West FRTNNMWE Gallup - East GLLPNMEA Gallup – Ft. Wingate GLLPNMFW Gallup - Main GLLPNMMA Hatch HATCNMMA La Mesa LAMSNMMA Las Cruces – Amber Mesa LSCRNM16 Las Cruces - Main LSCRNMMA Las Cruces - Telshor LSCRNMTS Las Vegas LSVGNMMA Los Lunas - Main LSLNNMMA Los Lunas - North LSLNNMNO Moriarty MRTYNMMA Mountainair MTNRNMMA Penasco PNSCNMMA Portales PTLSNMMA Questa QUSTNMMA Raton RATNNMMA Red River RDRVNMMA

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The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE New Mexico (Cont’d) Roswell - Main RSWLNMMA Roswell - South RSWLNMSO Santa Teresa SNTSNMAA Socorro SCRRNMMA Springer SPRNNMMA Taos - Main TAOSNMMA Tucumcari TCMCNMMA North Dakota Belfield BLFDNDBC Dickinson DCSNNDBC Grafton GFTNNDBA Minto MINTNDBA South Dakota Timber Lake TMLKSDCO Utah Brigham City BGCYUTMA Corinne CRNNUTMA Heber City HBCYUTMA Morgan MRGNUTMA Mountain Green MTGNUTMA

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The following areas are deemed non-competitive for Private Line Transport Service End User Channel Terminations (EUCT) and are covered by Tariff F.C.C. No. 11. Areas not listed are deemed competitive for Private Line Transport Service and are covered by this ISG. SERVICE 8-DIGIT. WIRE CENTER CLLI CODE Washington Aberdeen ABRDWA01 Belfair BLFRWA01 Centralia CENLWA01 Chehalis CHHLWA01 Cle Elum CLELWA01 Dayton DYTNWA01 Easton ESTNWA01 Ephrata EPHRWA01 Hoodsport HDPTWA01 Moses Lake Alder MSLKWA01 Moses Lake Afb MSLKWAAB Napavine NPVNWA01 Ocean Shores OCSHWA01 Omak OMAKWA01 Oroville ORVLWA01 Othello OTHEWA01 Pateros PTRSWA01 Pomeroy PMRYWA01 Shelton SHTNWA01 Warden WRDNWA01 Winlock WNLCWA01 Wyoming Douglas DGLSWYMA Gillette GLTTWYMA Glendo GLNDWYMA Glenrock GLRKWYMA Lusk LUSKWYMA Wheatland WHLDWYMA Wright WRGHWYMA

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Private Line Transport Service provides a transmission path to connect customer designated premises[1], to a Company Hub where bridging, multiplexing or connections to other services (e.g., WATS Switched Access Service) functions are performed or to other customer designated premises. The connections provided by Private Line Transport Service can be either analog or digital. Analog connections are differentiated by spectrum and bandwidth. Digital connections are differentiated by bit rate.

A. Channel Types 1. There are numerous types of channels used to provide Private Line Transport

Services. Each type has its own characteristics and are subdivided by one or more of the following: • Transmission specifications, • Bandwidth, • Speed (i.e., bit rate), • Spectrum

2. Customers can order a basic channel and select from a list of available

transmission parameters and channel interfaces. [1] Company Centrex CO-like switches and Company Answering Service

Concentrators are considered to be customer premises for purposes of administering regulations and rates contained in this Tariff.


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 2 EFFECTIVE: February 1, 2020 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL A. Channel Types (Cont’d) 3. For purposes of ordering channels, each has been identified as a type of Private

Line Transport Service. However, such identification is not intended to limit a customer's use of the channel nor to imply that the channel is limited to a particular use. For example, if a customer's equipment is capable of transmitting voice over a channel that is identified as a Low Speed Data Service or a Digital Data Service in this Tariff, there is no restriction against doing so.

4. The customer also has the option of ordering Voice Grade[1] and digital High

Capacity facilities (e.g., 1.544 Mbps) to a Company Hub for multiplexing to individual channels of a lower capacity or bandwidth. Descriptions of the types of multiplexing available at the Hubs, as well as the number of individual channels which may be derived from each type of facility are set forth in the description of each service. Additionally, the customer may specify optional features for the individual channels derived from the facility to further tailor the channel to meet specific communications requirements. Descriptions of the optional features and functions available are also set forth with the service description.

For example, a customer may order a DS1 Service facility from a customer -

designated premises to a Company Hub for multiplexing to 24 Voice Grade channels. Optional features may be added to either the DS1 Service or the Voice Grade Channels.

[1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to

current customers who are not under contract is limited to circuits already in place at existing locations. Customers under existing contracts will be allowed to place new orders and moves only to the extent permitted by their contracts. Existing contracts will not be renewed. When contracts expire, customers may retain their service on a month-to-month basis and will be limited in service circuits at existing locations.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 2.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL A. Channel Types (Cont’d)

5. Following is a brief description of each type of channel. a. Analog Private Line Services Low Speed Data A channel for the transmission of low speed loop status signals of up to 150

baud and for the transmission of McCulloh type alarm signals. D C Channel A DC (direct current) channel for the transmission of low speed varying signals

at rates up to 30 baud which also need DC continuity. Voice Grade A channel for the transmission of analog signals within an approximate

bandwidth of 300-3000 Hz. Audio A channel for the transmission of audio signals. The nominal frequency

bandwidths are from 200 to 3,500 Hz, from 100 to 5,000 Hz, from 50 to 8,000 Hz or from 50 to 15,000 Hz.

Video Broadcast Video provides a channel for the transmission of standard 525 line/60

field monochrome or National Television Systems Committee (NTSC) color video signal with no audio, or 1, 2, 3 or 4 associated 15 kHz audio signals. The bandwidth for a Broadcast Video channel is either 30 Hz to 4.2 MHz or 30 Hz to 6.6 MHz. Commercial Video provides up to 16 channels of full motion video only, or optioned with 1, 2 or 4 15 kHz associated audio signals. The bandwidth for a Commercial Video signal is 30 Hz to 4.2 MHz. HDTV-Net provides the transmission of real-time component digital video signal that is encoded to 270 Mbps in conformance with digital television equipment operating at 525 lines and 60 fields per second.


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 2.2 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL A. Channel Types 5. Following is a brief description of each type of channel. (Cont’d) b. Digital Channel Services Digital Data Service[1] A digital data channel for the digital transmission of synchronous serial data at

rates of 2.4, 4.8, 9.6, 19.2, 56.0 or 64 kbps. Subrated DS0 Service is also available.

DS1 Service A high capacity channel for the transmission of isochronous serial digital data at

a rate of 1.544 or 3.152 Mbps. DS3 Service A high capacity channel for the transmission of isochronous serial digital data at

a rate of 44.736 Mbps. Simultaneous Voice Data Service (SVDS)[1] A data channel derived from a qualified voice service that allows for the

simultaneous transmission of voice and digital data signals over a shared local exchange access line as set forth in Technical Publication PUB 77331.

Synchronous Service Transport (SST) A high capacity channel for the transmission of synchronous digital data at a rate

of 155.52 Mbps, 622.08 Mbps, 1.244 Gbps 2.488 Gbps, or 9.952 Gbps. [1] Effective February 1, 2020, Digital Data Service and Simultaneous Voice Data

Service is grandfathered. Availability to current customers who are not under contract is limited to circuits already in place at existing locations. Customers under existing contracts will be allowed to place new orders and moves only to the extent permitted by their contracts. Existing contracts will not be renewed. When contracts expire, customers may retain their service on a month-to-month basis and will be limited in service circuits at existing locations.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 2.3 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL A. Channel Types 5. Following is a brief description of each type of channel b. Digital Channel Services (Cont’d) SONET Ring Service (SRS) SRS is a high capacity shared network service capable of providing an interoffice

transport link with high performance and reliability parameters with a level of redundancy/diversity designed to limit a single event from interrupting the service. This service is provided at speeds of 1.544 Mbps, 44.736 Mbps, and 155.52 Mbps on Synchronous Optical Network (SONET) fiber facilities configured in ring architectures.

Managed Bandwidth SONET Service (MBSS) MBSS is a high capacity SONET ring platform providing higher than standard

performance and reliability parameters. MBSS has an architectural structure with levels of survivability designed to limit a single event from interrupting service to the entire network.

MBSS manages the provisioning of the customer’s high capacity traffic. MBSS

provides route, central office equipment and signal payload protection for both 1.544 Mbps and 44.736 Mbps channels provisioned on the shared SONET ring

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 3 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont’d) B. Descriptions of Service Elements 1. For the purposes of ordering, the following services are examples of Private Line

Transport Service: • Audio[1] • D.C. Channel[1] • Digital Data[1] • DS1 • DS3 • GeoMax • Low Speed Data[1] • OWS • SHNS • SST • SVDS[1] • Video[1] • Voice Grade[1]

Most services are available as specified in NECA Tariff F.C.C. No. 4. Exceptions are set forth in each rates and charges section.

2. Each service consists of a basic channel to which a technical specifications

package (customized or predefined), channel interface(s) and, when desired, optional features and functions are added to construct the service desired by the customer. Each of the components of the service is described in this section.

3. Customized technical specifications packages will be provided where technically

feasible. If the Company determines that the requested parameter specifications are not compatible, the customer will be advised and given the opportunity to change the order.

[1] Effective February 1, 2020, Audio, D.C. Channel; Digital Data, Low Speed Data,

Simultaneous Video Data Service, Video and Voice Grade is grandfathered. Availability to current customers who are not under contract is limited to circuits already in place at existing locations. Customers under existing contracts will be allowed to place new orders and moves only to the extent permitted by their contracts. Existing contracts will not be renewed. When contracts expire, customers may retain their service on a month-to-month basis and will be limited in service circuits at existing locations.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 3.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL B. Descriptions of Service Elements (Cont’d) 4. When a customized channel is ordered, the customer will be notified whether

Additional Engineering Charges apply. In such cases, the customer will be given an estimate of the hours to be billed before any further action is taken on the order.

5. The channel description specifies the characteristics of the basic channel and

indicates whether the channel is provided between customer designated premises or between a customer designated premises and a Telephone Company Hub where bridging, multiplexing, or other functions are performed.

6. Information pertaining to the technical specifications packages indicate the

transmission parameters that are available with each package. This information is displayed in a matrix with the transmission parameters listed down the left side and the packages listed across the top. Each package is identified by a code, e.g., VGC. The first two letters of the code indicate the category of Private Line Transport Service to which the parameters are applicable. These two letter codes are shown above following the category of Private Line Transport Service.

7. The letter "C" following the two letter code indicates the technical specifications

package for a customized service. A numeric or alpha-numeric designation following the two letter code indicates the specific predefined package. For a customized service, the customer may select any parameters available with that category of service as long as the parameters are compatible. When appropriate, the Technical Reference which contains detailed specifications for the parameters is shown following the matrix.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 3.2 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL B. Descriptions of Service Elements (Cont’d) 8. Channel interfaces at each point of termination on a two-point service may be

symmetrical or asymmetrical. On a multipoint service they may also be symmetrical or asymmetrical. However, communications can only be provided between points of termination with compatible channel interfaces. Only certain channel interfaces are compatible. These interfaces are in the technical references in 12., following.

9. Only certain channel interface combinations are available with the standard

technical specifications packages. These are set forth in each services technical publication. When a customized channel is requested, all channel interface combinations available with the specified type of service are available with the customized channel.

10. The optional features and functions available with each type of Private Line

Transport Service are described in this section. When the optional features and functions information indicates with which technical specifications packages they are available, the information is displayed in a matrix with the optional feature or function listed down the left side and the technical specifications package listed across the top.

11. The Company will maintain existing transmission specifications on services

installed prior to April 3, 1984, except that the existing services with performance specifications exceeding the standard listed in this provision will be maintained at the performance levels specified in this Tariff. All services installed after April 3, 1984 will conform to the transmission specifications standards contained in this Tariff or in the following technical references for each category of service:

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 3.3 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL B. Descriptions of Service Elements (Cont’d) 12. Technical Publication References SERVICE CATEGORY TECHNICAL REFERENCE

• Low Speed Data PUB 77307 • D.C. Channel TR-NPL-000336 • Voice Grade TR-NWT-000335, PUB 41004, Table 4

- Basic Voice PUB 77309 - WATS Voice GR-334-CORE

• Audio PUB 77308

• Broadcast Video GR-338-CORE • Commercial Video PUB 77326 (Grandfathered) • Digital Data Service PUB 77204 PUB 77312 • High Capacity

- DS1 and SRS PUB 77375 - DS1 GR-54-CORE - Clear Channel Capability PUB 77375 - Service PUB PUB 77200 - SHARP PUB PUB 77340

- DS3 and SRS PUB 77324 - Synchronous Service Transport PUB 77346

• Simultaneous Voice Data Service PUB 77331

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 4 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont'd) C. Alternate Use Alternate Use occurs when a service is arranged by the Company so that a

customer can select different types of transmission at different times. A customer may use a service in any privately beneficial manner. However, where technical or engineering changes are required to effectuate an alternate use, the Company will make such special arrangements available on an individual case basis.

The arrangement required to transfer the service from one operation to the other

(i.e., the transfer relay and control leads) will be rated and provided as a transfer arrangement. The customer will pay the stated tariff rates for the Access Service ordered (i.e., Channel Terminations, Transport Channel [as applicable] and Optional Features and Functions [if any]).

D. Special Facilities Routing A customer may request that the facilities used to provide Private Line Transport

Service be specially routed. The regulations, rates and charges for Special Facilities Routing (i.e., Avoidance, Diversity and Cable only) are as set forth in Section 11, following.

E. Acceptance Testing At no additional charge, the Company will perform acceptance testing at the time

of installation. 1. For analog and digital Private Line Transport Services (except Basic Voice),

acceptance tests will be performed to insure that the service is operational and meets applicable technical parameters. The Company will, at the customer’s request, schedule a mutually agreeable time to perform acceptance testing in cooperation with the customer. If the customer is unable to participate in the acceptance testing, or if the customer requests that service installation be completed, without their presence, the service is assumed to be accepted (i.e., blind acceptance) by the customer.

2. For Basic Voice Service, no cooperative testing is available. 3. For SONET Ring Service, the acceptance testing listed in Qwest Corporation

Technical Publication PUB 77324 and PUB 77375 must be done cooperatively. 4. In addition to Acceptance Testing, other Testing Services as described in 13.3,

following, are available at the customer's request. All test results will be made available to the customer upon request.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 5 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont’d) F. Ordering Options and Conditions Private Line Transport Service is ordered under the Private Line and Advanced

Communications Network (ACN) Order provisions set forth in Section 5, preceding. Also included in that section are other charges which may be associated with ordering Private Line Transport Service (e.g., Cancellation Charges, etc.).

G. High Voltage Protective Apparatus If Private Line Transport Service terminates in a high voltage environment, such as

an electric power station, High Voltage Protective Apparatus may be required. H. Provision of Service When a Private Line Transport Service is ordered to terminate at a customer's

designated Interexchange Carrier's all digital Point of Presence (POP) which requires a digital interface level of 45 Mbps or higher, the Company will provide the required interface provided facilities are available and provided there is sufficient spare capacity to provision the requested service.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 6 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont’d) 7.1.1 RATING INFORMATION

Rates and charges for Competitive Private Line Transport Service are set forth in this Section. Competitive f/k/a Pricing Flexibility rates are specified in Section 17. The Competitive f/k/a Pricing Flexibility wire centers are identified in Section 23.

A. Rate Categories 1. Rate Elements The basic rate categories which apply to all Private Line Transport Service

(except SST) are described below:

• Channel Terminations (described in a., following) • Central Office Connecting Channels (described in b., following) • Transport Channels (described in c., following) • Optional Features and Functions (described in d., following)

Rate categories for Synchronous Service Transport can be found in 7.14,

following. a. Channel Termination The Channel Termination rate category provides for the communications path

between customer designated premises or between a customer designated premises and the serving wire center of that premises. Included as part of the Channel Termination is a standard channel interface arrangement which defines the technical characteristics associated with the type of facilities to which the access service is to be connected at the Point of Termination (POT) and the type of signaling capability, if any. The signaling capability itself is provided as an optional feature as set forth in d., following. One Channel Termination charge applies per customer designated premises at which the channel is terminated. This charge will apply even if the customer-designated premises and the serving wire center are collocated in the same building. For certain services, the Channel Termination may be derived from an existing service (i.e., Simultaneous Voice Data Service)[1].

[1] Effective February 1, 2020, Simultaneous Voice Data Service is grandfathered.

Availability to current customers who are not under contract is limited to circuits already in place at existing locations. Customers under existing contracts will be allowed to place new orders and moves only to the extent permitted by their contracts. Existing contracts will not be renewed. When contracts expire, customers may retain their service on a month-to-month basis and will be limited in service circuits at existing locations.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 7 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION A.1. (Cont’d) b. Central Office Connecting Channels The Central Office Connecting Channel rate category provides for connections

within the same Hub wire center between the Private Line Transport Channel and other services provided by the Company (e.g., WATS Serving Office, two like services installed as two separate services, excluding services connected to Expanded Interconnection - Collocation (EIC) Service). One Central Office Connecting Channel charge applies per connection made.

c. Transport Channel The Transport Channel rate category provides for the transmission facilities

between the serving wire centers associated with two customer-designated premises, between a serving wire center associated with the customer-designated premises and a Company Hub or between two Company Hubs. The Transport Channel is portrayed in mileage bands. Two rates apply for each band, i.e., a flat rate per band and a rate per mile, except SONET Ring Service, which only has a flat rate per band.

d. Optional Features and Functions Optional Features and Functions rate category provides for optional features and

functions which may be added to a Private Line Transport Service to improve its quality or utility to meet specific communications requirements. These are not necessarily identifiable with specific equipment, but rather represent the results in terms of performance characteristics which may be obtained. These characteristics may be obtained by using various combinations of equipment. Although the equipment necessary to perform a specified function may be installed at various locations along the path of the service, they will be charged for as a single rate element.

When a CO multiplexing optional feature is connected to an Expanded

Interconnection Channel Termination (EICT) or Interconnect Tie Pair (ITP). The EICT and ITP replace the requirement for a DDS, DS1 or DS3 Service Channel Termination.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 7.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION A. Rate Categories 1.Rate Elements d. Optional Features and Functions (Cont’d) Examples of Optional Features and Functions that are available include, but are

not limited to, the following:

• Signaling Capability • Hubbing Functions • Conditioning • Transfer Arrangements • Secondary Channel • Command A Link • Clear Channel Capability • D.C. Line Power • Central Office Multiplexing • Automatic Loop Transfer • Central Office Multiplexer to Multiplexer Connecting Arrangement

A Hub is a Telephone Company designated wire center at which bridging,

multiplexing or other functions are performed. The bridging functions performed are to connect three or more customer designated premises or two customer designated premises and a C.O. connecting channel in a multipoint arrangement. The multiplexing functions are to channelize analog or digital facilities to individual services requiring a lower capacity or bandwidth. Connections to other services are made in the Hub locations in which that service feature is performed (e.g., WATS Serving Office). National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4 identifies wire centers, Hub locations and the type of functions available.

Descriptions for each of the available Optional Features and Functions are set forth

in each service’s section.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 8 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION A. Rate Categories (Cont'd) 2. Types of Rates and Charges There are three types of rates and charges. These are monthly rates, daily rates

and nonrecurring charges. The rates and charges are described as follows: a. Monthly Rates Monthly rates are flat recurring rates that apply each month or fraction thereof

that a Private Line Transport Service is provided. For billing purposes, each month is considered to have 30 days.

b. Daily Rates Daily rates are flat recurring rates that apply to each 24 hour period or fraction

thereof that an Analog PLTS-Audio or Video Service for is provided for part-time or occasional use. For purposes of applying daily rates, the 24 hour period is not limited to a calendar day.

The application of daily rates for Audio Service during a consecutive 30 day

period is as follows. Daily rates will be topped at an amount equal to the monthly rate (i.e., the charge to the customer for service billed at daily rates will not exceed the monthly rate). For each day or part day of usage after the daily rates have been topped, a charge equal to 1/30th of the monthly rate will apply.

Daily rates will be topped at an amount equal to the monthly rate as specified in

Rates and Charge for the service. The application of daily rates for Video Service is as follows. The daily rate will be applied to the first day and to each subsequent consecutive day until the day that the total charges would surpass the monthly rate. The rate on that day, instead of the daily rate, will be calculated as the difference between the monthly rate and the amount charged through the preceding day. Each subsequent consecutive day will be charged at a rate equaling 1/30 of the monthly rate.

c. Nonrecurring Charges Nonrecurring charges are one-time charges that apply for a specific work

activity (i.e., installation or change to an existing service). The types of nonrecurring charges that apply for Private Line Transport Service are installation of service, installation of optional features and functions, and service rearrangements.

(1) Installation of Service Nonrecurring charges apply to each service installed. The nonrecurring

charges for the installation of service are set forth in Rates and Charges for each service.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 9 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION A.2.c.(Cont'd) (2) Installation of Optional Features and Functions Nonrecurring charges apply for the installation of some of the optional

features and functions available with Private Line Transport Service. The charge applies whether the feature or function is installed coincident with the initial installation of service or at any time subsequent to the installation of the service.

The optional features for which nonrecurring charges apply include, but are

not limited to, the following:

• Improved Transmission on VGW • Voice Grade Data Capability • Voice Grade Signaling Capability • Voice Grade Telephoto Capability • Audio Gain Conditioning • Audio Stereo • DS1 Multiplexing (When not installed with a CT) • DS3 Multiplexing (When not installed with a CT) • Command A Link • Customer Specified Receive Levels • Secondary Channel • Central Office Multiplexer to Multiplexer Connecting Arrangement • C Type Conditioning

(3) Service Rearrangements (a) Service rearrangements are changes to existing (installed) services which do

not result in either a change in the minimum service period requirements or a change in the physical location of the point of termination at a customer designated premises, except as set forth in D.2.b.(1), following. Changes, which result in the establishment of new minimum service period obligations, are treated as disconnects and starts. Changes in the physical location of the point of termination are treated as moves and are described and charged for as set forth in D., following.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 10 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION A.2.c.(3) (Cont'd) (b) The charge to the customer for the service rearrangements is dependent on

whether the change is administrative only in nature or involves actual physical change to the service.

(c) Administrative changes will be made without charge(s) to the customer.

Administrative changes are as follows: • Change of customer name (i.e., the customer of record does not change but

rather the customer of record changes its name - e.g., XYZ Company to XYZ Communications),

• Change of customer name as the result of a transfer of use of services, • Change of customer or customer's end user premises address when the

change of address is not a result of a physical relocation of equipment, • Change in billing data (name, address, or contact name or telephone

number), • Change of customer circuit identification, • Change of billing account number, • Change of customer test line number, • Change of customer or customer's end user contact name or telephone

number, and • Change of jurisdiction.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 11 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION A.2.c.(3) (Cont'd) (d) All other service rearrangements will be charged for as follows:

• If the change involves the addition of another leg to existing multipoint or

Hub Connecting services, the nonrecurring charge for the channel termination rate element will apply. The charge will apply only for the leg that is being added.

• If the change involves the addition of an optional feature or function which

has a separate nonrecurring charge, that nonrecurring charge will apply. • If the change involves changing the type of signaling on a Voice Grade

Service, a charge equal to the Voice Grade channel termination rate element nonrecurring charge will apply. The charge will apply per service termination affected.

• If the change involves the changing of the type of Channel Termination

(e.g., a change of the Channel Termination from VG2 to VG3 or change from DS3 Electrical Interface to Optical Interface), it will be treated as a disconnection of the existing service and the installation of a new service.

• If the change to existing DS1 Service involves changing Frame Format or

Line Code, (e.g., SuperFrame to ANSI Extended SuperFrame format, AMI to B8ZS line code for Clear Channel Capability or any frame format to Free-Frame, or vice versa), a nonrecurring charge.

• For all other changes, including the addition of optional features without

separate nonrecurring charges (except for Clear Channel Capability), a charge equal to a channel termination rate element nonrecurring charge will apply. Only one such charge will apply per service, per change.

• If the change involves the installation of a new service to change an

existing service to a different Company Central Office location, it shall be done in accordance with provisions set forth in 7.4, 7.10, 7.11 and 7.12. All applicable nonrecurring and discontinuance charges TLA will apply.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 12 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION A.2.c. (Cont'd)

(4) First and Each Additional Channel Termination Nonrecurring Charges (a) HDTV-Net and Broadcast Video A "First" nonrecurring charge applies per channel termination to the:

• First channel ordered between two premises, or • Subsequent channel ordered between the same two premises as noted

above but installed on different days (different due dates). An "Each Additional" nonrecurring charge applies per channel termination:

• For each additional channel ordered between the same two premises as the first channel, and

• Installed at the same time (same due date) as the first channel.


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 12.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION (Cont’d) B. Density Pricing Zone Plan 1. Description a. The Density Pricing Zone Plan allows the Company pricing flexibility in states

where an operational Expanded Interconnection-Collocation Service (EIC)[1]. b. The Density Pricing Zone Plan consists of Zones 1, 2 and 3 and applies to PLTS

DS1 and DS3 Services. c. The Density Pricing Zone Plan applies to Monthly (month-to-month), as well as,

DS1 Service Variable Term Pricing Plans and DS3 Service Pricing Plans.

• The DS1 and DS3 Service Density Pricing Zone rates are set forth in 7.11 and 7.12, respectfully and DS1 and DS3 Service Non-Plan rates, are applicable for states where an operational EIC Service does not exist.

d. For a DS1 or DS3 Service Transport Channel provisioned between serving wire

centers in different Zones, the Zone with the highest Transport Channel mileage rate applies.

e. The Density Pricing Zones are designated by serving wire centers, as specified

in NECA TARIFF F.C.C. NO. 4. C. Minimum Service Periods The minimum service period for all services except part-time and occasional

Video and Audio Services is 1 month. The minimum service period for part-time and occasional Video and Audio Services is 1 day (i.e., a continuous 24-hour period, not limited to a calendar day). is described in the Pricing Plan section of each respective product.

[1] The Density Pricing Zone Plan is applicable for DS1 and DS3 Services in Arizona,

Colorado, Iowa, Minnesota, Nebraska, New Mexico, Oregon, Utah and Washington.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 13 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION (Cont’d) D. Moves A move involves a change in the physical location of one of the following:

• The Point of Termination at the customer's premises • The customer's premises

The charges for the move are dependent on whether the move is to a new location within the same building or to a different building.

1. Moves Within the Same Building When the move is to a new location within the same building (i.e., Point of

Termination at the customer's premises), the charge for the move will be an amount equal to one-half of the nonrecurring (i.e., installation) charge for the service termination affected. There will be no change in the minimum service period requirements.

2. Moves to a Different Building a. Moves of an Entire Service Moves of an entire service to a different building, for all Private Line Transport

Services under month-to-month or Fixed Period Rate Plans, will be treated as a disconnection and start of service and all associated nonrecurring charges will apply PLTS customers subscribing to Fixed Period Rate Plans or pricing plans can move to a different building within the Company region utilizing the Termination Liability Assessment and Waiver Policy as set forth in 7.1.8, following. New minimum service period requirements will be established for the new services. The customer will also remain responsible for satisfying all outstanding minimum service period charges for the discontinued service.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 14 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION D. Moves 2. Moves to a Different Building (Cont’d) b. Moves of a Portion of a Service Moves of a portion of a service to a different building within the same Local

Access and Transport Area (LATA) for DS1, DS3, SVDS and SST Services with Fixed Period Rate, may be done utilizing the Termination Liability Assessment and Waiver Policy as set forth in 7.1.8, following.

(1) Moves of a Lower Speed Channel Termination in a Multiplexed Arrangement

• When a lower speed channel termination, or SST equivalent, of a

multiplexed service is moved to a different customer premises, same wire center, 100% (one hundred percent) of the CT or an associated Port nonrecurring charge will apply for the SST equivalent that is moved.

• The new Channel Termination or SST equivalent must be the same

transmission speed as the CT, or SST equivalent which is being disconnected. New minimum service period requirements, as set forth in 5.2.5, will apply. The addition of new Channel Terminations or Ports made in conjunction with this move will be treated as new service and appropriate nonrecurring charges and new minimum service period requirements will apply for the new Channel Terminations or Ports. The customer will also remain responsible for satisfying all outstanding minimum service period charges for the discontinued service.

(2) Moves of the High Speed Channel Termination in a Multiplexed Arrangement

• When the higher speed Channel Termination, SST Remote or CO Node, in

a multiplexed arrangement is disconnected and a new Channel Termination, SST Remote or CO Node, is installed at a new customer premises, same serving wire center, but the associated CO multiplexer or SST equivalent and lower speed services remain in place, the nonrecurring charge will be 100% of the CT or associated SST CO Port nonrecurring charge for the higher speed Channel Termination, SST Remote or CO Node, being installed at a new customer premises and no charge applies for each of the lower speed services that terminate on the higher speed CO multiplexer(s).

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 15 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION D. Moves 2. Moves to a Different Building b. Moves of a Portion of a Service (2) Moves of the High Speed Channel Termination in a Multiplexed Arrangement

(Cont’d)

• The new Channel Termination, SST Remote or CO Node must be the same transmission speed as the Channel Termination, SST Remote or CO Node which is being disconnected. New minimum service period requirements, as set forth in 5.2.5, will apply. Any changes to the existing associated lower speed services will result in a disconnection of the whole service and a start of new service and all associated nonrecurring charges and new minimum service period requirements will apply. The addition of new lower speed CTs made in conjunction with this move will be treated as new service and appropriate nonrecurring charges and new minimum period requirements will apply for the new CTs. The customer will also remain responsible for satisfying all outstanding minimum period charges for the discontinued service. • Moves of a portion of a service will be done in accordance with (1) and (2),

preceding, providing the following conditions are met: - The customer must specify a coordinated move of a portion of a service, - The central office multiplexer(s) must remain unchanged, this includes

no changes to the lower speed services terminating on the central office multiplexer or change in type of multiplexer, (e.g., 1x7 to a 1x1),

- The nonrecurring charges will always be billed to the customer of record

of highest level of service/s and - The customer of record for the central office multiplexer at the highest

level of service is responsible for all coordination with the customer of record of the lower speed services terminating on the central office multiplexer.

• A coordinated move requires that the customer of record for the central

office multiplexer at the highest level of service coordinate any necessary changes in routing or termination due to the replacement of a Private Line Transport channel termination leased from the Company with a different CT or a different Channel Termination. Any changes required by the customer of record to the lower speed services must be done on a separate order or request to the Company either before or after the coordinated move.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 16 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION (Cont’d) E. Mileage Measurement The mileage to be used to determine the monthly rate for the Transport Channel is

calculated on the airline distance between the locations involved, i.e., the serving wire centers associated with two customer designated premises, a serving wire center associated with a customer designated premises and a Company Hub, or two Company Hubs. The serving wire center associated with a customer designated premises is the serving wire center from which the customer designated premises would normally obtain dial tone.

Mileage is shown in terms of mileage bands. To determine the rate to be billed,

first compute the mileage using the V&H coordinates method, as set forth in the National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4, then find the band into which the computed mileage falls, and apply the rates shown for that band. When the calculation results in a fraction of a mile, always round up to the next whole mile before determining the mileage band and applying the rate.

When Hubs are involved, mileage is computed and rates applied separately for

each section of the Transport Channel, i.e., customer designated premises serving wire center to Hub, Hub to Hub and/or Hub to customer designated premises, a serving wire center. However, when any service is routed through a Hub for purposes other than customer specified multiplexing (e.g., the Company chooses to so route for test access purposes), rates will be applied only to the distance calculated between the serving wire centers associated with the customer designated premises.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 17 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION (Cont’d) F. Spread of Nonrecurring Charges and Prepayment Discount 1. Spread of Nonrecurring Charges a. At the customer's request, nonrecurring charges for PLTS provided under a

Pricing Plan may be amortized over the term of the fixed period and billed monthly. Nonrecurring charges billed in this manner (i.e., as an annuity), shall be subject to interest charges which the Company will include in each monthly installment.

b. The Company will calculate the monthly annuity, including principal and

interest, using the following Annuity from a Present Amount formula:

i 12

i 12

1+n

i 12

1+n–1

Mont hly Annuity = (Nonrecurring Charge)

c. In the above formula, the variable "i" is the Company's Pretax Incremental Cost

of Capital rate in effect when the monthly annuity amount is calculated. The variable "n" (an exponent) is the term of the fixed period in months.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 18 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION F.1. (Cont’d) d. If the customer discontinues PLTS, changes to a lower speed service, moves or

upgrades service, prior to the completion of the fixed period, the total remaining unpaid monthly annuity payments for the recovery of the nonrecurring charge must be paid immediately as a one-time charge. The Company will calculate this one-time charge using the following Present Value of an Annuity formula:

i 12

i 12

1+n

i 12

1+n–1

One-time Charge = (Monthly Annuity)

e. In the formula directly above, the variable "i" is the Company's Pretax

Incremental Cost of Capital in effect when the one-time charge amount is calculated. The variable "n" (an exponent) is the total number of remaining unpaid monthly annuity payments.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 19 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.1 RATING INFORMATION F. Spread of Nonrecurring Charges and Prepayment Discount (Cont’d) 2. Prepayment Discount a. At the customer's request, recurring rates for PLTS provided under a Pricing

Plan may be prepaid in whole or in part. The Company will calculate the prepayment amount using the following Present Value of an Annuity formula:

i 12

i 12

1+n

i 12

1+n–1

Prepayment = (Recurring Rate)

b. In the above formula, the variable "i" is equal to the Treasury rate plus a

prepayment premium expressed as an Annual Percentage Rate (APR). The variable "n" (an exponent) is a fixed period in months for which the customer requests to prepay the recurring rate in whole or in part.

c. If the customer discontinues the prepaid service, in whole or in part, prior to the

expiration of the original fixed period the Company will calculate the Present Value of an Annuity refund amount by using the same rate at which the prepayment was initially calculated. From this credit, TLA charges as specified in 7.1.8, following, are subtracted. If a credit balance remains, the Company will return it to the customer.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20 EFFECTIVE: November 1, 2017 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont'd) 7.1.2 MISCELLANEOUS CHARGES AND CREDITS A. Design Layout Report 1. Description a. At the request of the customer, the Company will provide to the customer the

make-up of the facilities and services provided under this ISG as Private Line Transport Service to aid the customer in designing its overall service. This information will be provided in the form of a Design Layout Report. A Mechanized Design Layout Report will be data transmitted to the customer at no charge, and will be reissued or updated whenever these facilities are materially changed. Additional copies of the mechanized Design Layout Report will be data transmitted at the customer's request for a charge per mechanized Design Layout Report transmitted.

b. At the customer's option, a hard paper copy of the Design Layout Report will be

provided to the customer. The charge per Design Layout Report is set forth, following.

NONRECURRING CHARGE

2. Rates

• Additional Mechanized copies $2.09 • Hard copy report 4.01


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS (Cont'd) B. Message Station Equipment Recovery Charge

1. Description The Message Station Equipment Recovery Charge is a charge to recover that

portion of message station equipment that is assigned to Special Access Service. Pursuant to CC Docket 83-1145 Memorandum Opinion and Order adopted by the

Federal Communications Commission on November 8, 1984 and released on November 9, 1984, this charge is assessed only to those customers to which the Special Access Surcharge applies.

MONTHLY RATE

2. Rates Per Private Line Transport:

• Surcharge Assessed $3.60

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.2 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS (Cont'd) C. Rollover 1. Description A rollover allows for a lower speed service (i.e., Voice Grade Service, Digital

Data Service, DS1 Service, DS3 Service, Simultaneous Voice Data Service or SONET Ring Service) to be either placed onto a higher speed service or moved from one higher speed service to a different higher speed service or moved to a different channel on the same multiplexed service.

• Should the customer request to have work performed which involves the

change of an: - Existing Voice Grade Service (i.e., Standard or WATS) onto a multiplexed

DS1 Service, or - Existing Digital Data Service onto a multiplexed DS1 Service, or - Existing Simultaneous Voice Data Service onto a multiplexed DS1 Service,

or - Existing DS1 Service or DS3 Service onto a multiplexed higher speed

facility, in this Section and/or Section 15, following, - Existing SRS 1.544 onto an SRS multiplexed higher speed facility, and

• All of the following conditions are met, a rollover charge will apply to the lower speed service as specified, following: - The services are provided between the same customer locations as the

original service(s), and - All rollovers are performed at the same Company Central Office location,

and - All services involved in the rollover are provided by the Company.

Discontinuance regulations will apply and discontinuance charges will be assessed, if applicable in addition to the rollover charges.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.3 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont'd) 7.1.2 MISCELLANEOUS CHARGES AND CREDITS C. Rollover (Cont’d) NONRECURRING CHARGE 2. Rates a. Rollover of existing Voice Grade Service onto a multiplexed DS1 Service, per service termination affected for either a two-wire or four-wire service

• Standard Voice/WATS $ 57.76 b. Rollover of existing Digital Data Service onto a multiplexed DS1 Service, per service termination affected

• 2.4, 4.8, 9.6, 19.2, 56, 64 kbps 65.00

c. Rollover of existing Simultaneous Voice Data Service onto a multiplexed DS1 Service, per service termination affected

• 2.4, 4.8, 9.6, 19.2 kbps 200.00 d. Rollover of existing DS1 Service or DS3 Service to a multiplexed higher facility NONRECURRING CHARGES[1]

NON-PLAN ZONE 1 ZONE 2 ZONE 3 • Per termination affected $122.50 $122.50 $122.50 $122.50

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.4 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont'd) 7.1.2 MISCELLANEOUS CHARGES AND CREDITS C. Rollover 2. Rates (Cont’d) NONRECURRING CHARGE

e. Rollover of existing SRS to an SRS multiplexed higher facility

• 1.544 Mbps SRS onto an SRS multiplexed higher facility $122.50

D. Upgrades in Bandwidth Capacity When customers with an existing fixed period service rate plan upgrade either their

entire service or a portion of their service to a higher bandwidth capacity (e.g., DS1, DS3 to an OC3), Termination Liability Assessment and Waiver Policy and a new minimum service period will apply. Nonrecurring charges will not apply to the upgraded lower speed services placed onto the new higher speed service if requested at the same time as the upgrade request.

[1] Nonrecurring charges for Non-Plan and Zones 1, 2 and 3 apply as set forth in

7.1.1.B. (M) Material moved from Page 20.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.5 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS (Cont'd) E. Surcharge for Private Line Transport Service 1. General In addition to the rates and charges described in 7.1.1.A., there is a monthly

Private Line Transport Surcharge that may apply to Private Line Transport Service. The Private Line Transport Surcharge compensates the Company for use of the local exchange network when Private Line Transport Service is connected to a PBX or equivalent device, which is capable of interconnecting the Private Line Transport Service with local exchange service.

The Company will automatically bill the surcharge on each Private Line

Transport Service installed irrespective of whether the interconnection capability exists in the customer's premises equipment or in a Centrex-CO type switch unless written certification is received from the customer certifying exemption status as set forth in 2., following.

2. Private Line Transport Surcharge Exemptions The Private Line Transport Service will be exempted from the surcharge if the

customer provides the Company written certification that the Private Line Transport Service termination is one of the following:

a. An open-end termination in a Company switch of an FX line, including CCSA

and CCSA-equivalent ONALs; or b. An analog channel termination that is used for radio or television program

transmission; or

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.6 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS E. Surcharge for Private Line Transport Service 2. Private Line Transport Surcharge Exemptions (Cont'd) c. A termination used for TELEX service; or d. A termination that by the nature of its operating characteristics could not make

use of Company common lines; or e. Termination that interconnects either directly or indirectly to the local exchange

network where the usage is subject to Carrier Common Line charge such as:

• Private Line Transport Service accessing only Lineside Access and no local exchange lines,

• Private Line Transport Service between customer points of termination, • Private Line Transport Service connecting CCSA or CCSA-type equipment

(inter-machine trunks); or

f. A termination that the customer certifies to the Company is not connected to a PBX or other device capable of interconnecting the Private Line Transport facility to a local exchange subscriber line.

3. Exemption Certification a. Private Line Transport Services which are terminated as set forth in 2.,

preceding, will be exempted from the Private Line Transport Surcharge if the customer provides the Company with a written notification certifying exemption. Such notification shall be provided by the customer:

• At the time the Private Line Transport Service is ordered or installed; • At such time as the Private Line Transport Service is re-terminated to a device

not capable of interconnecting to the local exchange network, or • At such time as the Private Line Transport Service becomes associated with a

Switched Access Service that is subject to Carrier Common Line charges.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.7 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS E. Surcharge for Private Line Transport Service 3. Exemption Certification (Cont'd) b. If written certification is not received at the time the Private Line Transport

Service is obtained, the surcharge will be applied. Exempt status will become effective on the certification date indicated by the customer, subject to the regulations in 4., following.

c. The exemption certification is to be provided by the customer ordering the

service. The certification must be signed by the customer or authorized representative and include the category of exemption, as set forth in 2., preceding, for each termination, and the date which the exemption is effective.

d. The customer shall also notify the Company when an exempted Private Line

Transport Service is changed or re-terminated such that the exemption is no longer applicable.

4. Crediting the Surcharge The Company will cease billing the Private Line Transport Surcharge when

certification that the Private Line Transport Service has become exempt from the surcharge, as set forth in 2., preceding, is received. If the status of the Private Line Transport Service was changed prior to receipt of the exemption certification, the Company will credit the customer's account, not to exceed 90 days, based on the effective date of the change specified by the customer in the letter of certification.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 20.8 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS E. Surcharge for Private Line Transport Service (Cont'd) 5. Application of Rates a. The monthly Private Line Transport Surcharge applies to Private Line Transport

Services arranged, as set forth in 1., preceding, on a per voice equivalent basis as shown in the following example:

PRIVATE LINE TRANSPORT VOICE GRADE MONTHLY SERVICE EQUIVALENT SURCHARGE CHARGE Voice Grade 1 X $25.00 $ 25.00 DS1 24 X 25.00 600.00 DS3 672 X 25.00 16,800.00 b. In the case of multipoint Private Line Transport Service, one Private Line

Transport Surcharge will apply for each termination at a customer designated premises except that no surcharge applies at the customer designated premises at which the Private Line Transport Service is connected to Interstate Service.

c. The Company will bill the surcharge to the customer who orders the Private

Line Transport Service unless the service is exempt as set forth in 2., preceding. MONTHLY RATE 6. Surcharge Rate

• Per Voice Equivalent Line $25.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 21 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS (Cont’d) F. Service Interruptions and Credits 1. General a. A service is interrupted when it becomes unusable to the customer because of a

failure of one or more facility components used to furnish service under this ISG. An interruption period starts when an inoperative service is reported to the Company, and ends when the service is operative excluding the following: • Customer requested monitoring, and • Other times when the service or customer’s premises is not available for

testing or repair of the service.

b. Reports of an inoperative service will be taken only from the customer of record for that particular service.

2. When a Credit Allowance Applies The credit allowance(s) for an interruption or for a series of interruptions shall not

exceed any applicable monthly charges for the service interrupted in any one monthly billing period except as specified in Service Guarantee-Repair, following.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 21.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits 2. When a Credit Allowance Applies (Cont'd) a. Analog PLTS-Audio and Video Service Daily Rated For Analog PLTS- Audio and Video Service, when daily rates are applicable, no

credit shall be allowed for an interruption of less than 30 seconds. The customer shall be credited for an interruption of 30 seconds or more as follows:

(1) For two-point services, when daily rates are applicable, the credit shall be at

the rate of 1/288 of the total of all daily rate elements that are inoperative for each period of 5 minutes or major fraction thereof that the interruption continues.

(2) For multipoint services, when daily rates are applicable, the credit shall be at

the rate of 1/288 of the total of all daily rate elements that are inoperative for each period of 5 minutes or major fraction thereof that the interruption continues.

(3) For multipoint Audio services, when daily rates are applicable, the credit

includes the charges for the distribution amplifier only when the distribution amplifier is inoperative.

(4) When two or more interruptions occur during a period of 5 consecutive

minutes, such multiple interruptions shall be considered as one interruption.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 22 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits 2. When a Credit Allowance Applies (Cont'd) b. PLTS SHARP and Optical SHARP (1) For Private Line Transport Service Self-Healing Alternate Route Protection

(SHARP), out of service credit will apply when the customer experiences a service interruption and the system fails to switch to the protected electronics and/or facilities within one second. The protected electronics and /or facilities are between the Company’s point of termination located on the customer premises and/or the Company’s Wire Center(s) associated with the SHARP option. Such credit will be based on information provided by the network surveillance system associated with SHARP. In the event of a service interruption, one month’s billing credit of the protected service will be given. Such credit will apply to the Channel Termination and the SHARP rate element for SHARP protected service. Credit will be limited to a maximum of one month for an interruption or series of interruptions within that month.

(2) Optical SHARP is only available to customers who order SST without a

remote node at the customer premise. If the system fails to switch to the protected electronics and/or facilities within one second, a service credit will not be applicable since the Company will maintain equipment at the premise that is only necessary for delivery of optical handoffs and is not capable of facilitating a switch over to the protect path.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 23 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits (Cont'd) 3. When Credit Allowances Do Not Apply For rules that apply to all services, refer to 2.4.4.C. The following rules are

specific to Section 7 services. a. An interruption of Managed Bandwidth SONET Service cable or fiber

connection between a Digital Cross Connect System (DCS) and an Add Drop Multiplexer (ADM) on the SONET ring or a failure of the ADM Node connected to a DCS requiring manual intervention to restore service.

b. Service Guarantee - Repair credit allowances as set forth in F.6.b., following, do

not apply to the following services:

• SHARP, SHARP Plus, SHNS and Specialized Service and Arrangements, • Switched Access Services provided in conjunction with WATS, • SST concatenated services when SONET-compatible equipment is not

available at the customer premises, or 4. Use of an Alternative Service Provided by the Company Should the customer elect to use an alternative service provided by the Company

during the period that a service is interrupted, the customer must pay the rates and charges for the alternative service used.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 24 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits (Cont'd) 5. Temporary Surrender of a Service In certain instances, the customer may be requested by the Company to surrender

a service for purposes other than maintenance, testing or activity relating to a service order. If the customer consents, a credit allowance will be granted. The credit allowance will be 1/1440 of the monthly rate for each period of 30 minutes or fraction thereof that the service is surrendered. In no case will the credit allowance exceed the monthly rate for the service surrendered in any 1 monthly billing period.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 25 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits (Cont'd) 6. Service Guarantee - Repair a. General (1) The Company assures that all service interruptions for the following PLTS

services and associated rate elements, excluding Self-Healing On-Net Channel Termination, will be restored within four hours from the time the interruption was reported by the customer.

• Low Speed Data • Simultaneous Voice Data Service • D.C. Channel • DS1 Service • Voice Grade • DS3 Service • Audio and Video - monthly rated • Synchronous Service Transport • Digital Data Service • SONET Ring Service CT • Digital Data Service 2-Wire

(2) Service Guarantee - Repair credit allowances for SST concatenated services with SHARP apply only when a Company provided SONET-compatible Remote Node is available at the customer premises. Repair credit allowances do not apply to Optical SHARP.

(a) When a Service Guarantee - Repair credit is applied to a service, no other

service interruption credit calculation is applicable for the same interruption. (b) The process used to determine the credit allowance for service interruption

shall be as follows: • For Service Guarantee - Repair and Service Guarantee - Diversity two

point services, one credit shall apply per inoperative two-point service, per occurrence as set forth in F.6.b., and 11.2.1, following.

• For Service Guarantee - Repair and Service Guarantee - Diversity,

multipoint services, one credit shall apply per inoperative multipoint service, per occurrence as set forth in F.6.b., and 11.2.1, following.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 25.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits 6. Service Guarantee - Repair a. General (2)(b)(Cont’d)

• For Service Guarantee - Repair and Service Guarantee - Diversity multiplexed services, the credit shall apply per inoperative termination, per occurrence. When the facility which is multiplexed or the multiplexer itself is inoperative, the credit shall be assessed per inoperative termination associated with the service including the multiplexer on the facility to the hub, and all the individual services from the hub. When the service which rides a channel of the multiplexed facility is inoperative while the facility which is multiplexed and its multiplexer are operative, the credit shall apply to that portion of the service from the hub to a customer premises which is inoperative. For Service Guarantee - Repair and Service Guarantee - Diversity multiplexed services, the credit shall apply per inoperative termination, per occurrence as set forth in d., e. and 11.2.1, following.

• For Private Line Transport Services Digital Data Service, Digital Data Service

2-Wire, and DS1 Service any period during which the error performance is below that specified for the service will be considered as an interruption.

b. Service Guarantee - Repair for SONET Ring Service (SRS) Network Transport

Channel and Self-Healing On-Net Channel Termination Service Guarantee - Repair for SRS Channel Terminations, except Self-Healing,

applies as set forth in a., preceding. The Company assures that the SONET Ring Service network will meet the

monitoring and performance requirements.. In the event the service is unavailable less than 99.44% of the 30 day period, a credit allowance will be given as set forth in e., following. The credit will apply only once per monthly billing period. The credit will be 50% of the monthly rate for the inoperative SONET service Transport Channel and Self-Healing On-Net Channel Termination.

c. Service Guarantee - Repair Managed Bandwidth SONET Service Credit for service interruptions applies as set forth in a., through c., preceding

and to all services riding a MBSS configuration regardless of the failure as set forth 3.a., preceding.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 25.2 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits 6.c, Service Guarantee - Repair (Cont'd) (1) MBSS Entrance Package The MBSS Entrance Package uses SONET ring topology which continually

monitors service quality, detects failures within the system and automatically re-routes the service within 50 milliseconds around the point of failure via redundant protect components and/or a physical protect path. This ensures the continuous flow of services between locations within the self-healing SONET ring. In the event a failure greater than one second occurs within the SONET ring interoffice facilities or between the MBSS Entrance Package and the customer point of termination served by the MBSS Entrance Package, a service guarantee will apply except as set forth in 3.a. The credit for interruption of service will be 100% of the monthly rate.

When the customer does not have a MBSS Entrance Package, the separately

billed MBSS entrance facility SST service components are credited for the interruption of service as set forth in 2.4.4.C., except as set forth in 3.a. Dual Wire Center, when separately billed, is credited 100% of the monthly rate for the interruption of service except as set forth in 3.a.

(2) MBSS On-Net Channel Termination, MBSS Off-Net Channel Termination,

MBSS Off-Net Transport Channel, MBSS SST OC48 Transport Channel and MBSS CO Multiplexing

The Company assures that service interruptions for all MBSS On-Net Channel

Terminations, MBSS Off-Net Channel Terminations, MBSS Off-Net Transport Channels, MBSS SST OC48 Transport Channels and MBSS CO multiplexing arrangements will be restored within four (4) hours from the time the interruption was reported by the customer in accordance with the terms and conditions as set forth in a., preceding.

(3) MBSS Self Healing On-Net Channel Termination and MBSS On-Net

Transport Channel The Company assures that service interruptions for all MBSS Self Healing

On-Net Channel Terminations and MBSS On-Net Transport Channels, using a SONET ring topology that continually monitors service quality, detects any failure within the system and automatically self-heals itself within 50 milliseconds, will be restored in accordance with the terms and conditions as set forth in 6.b., preceding. The credit will be 100% of the monthly rate in the event of an outage greater than one second.

Credits for MBSS interruption of service will apply only once per monthly

billing period, per LATA.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 25.3 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F. Service Interruptions and Credits 6. Service Guarantee - Repair (Cont'd) d. The following Service Guarantee - Repair credits apply on a per occurrence basis.

CREDIT

• Low Speed Data, D.C. Channel, Voice Grade, Audio, and Video,

- 4 hours and over $ (5.00)

• SVDS

- 4 hours and over (8.00)

• DDS and Data Service

- 4 hours and over (10.00) e. The following Service Guarantee - Repair credits apply on a circuit availability

basis over a 30 day period (720 hours).

• DS1 and SRS 1.544 Mbps On-Net

- Circuit Availability between 99.43% and 98.89% (60.00) - Circuit Availability between 98.88% and 97.78% (70.00) - Circuit Availability between 97.77% and 96.67% (80.00) - Circuit Availability less than 96.67% (100.00)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 26 EFFECTIVE: November 1, 2017 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.2 MISCELLANEOUS CHARGES AND CREDITS F.6. (Cont’d) e. The following Service Guarantee - Repair credits apply on a circuit availability

basis over a 30 day period (720 hours). CREDIT

• Video

- 4 hours and over $ (5.00)

• DS3 Service and SRS 44.736 Mbps On-Net

- Circuit Availability between 99.43% and 98.89% $ (500.00) - Circuit Availability between 98.88% and 97.78% (700.00) - Circuit Availability between 97.77% and 96.67% (800.00) - Circuit Availability less than 96.67% (1,000.00)

• SST 155.52 MBPS

- Circuit Availability between 99.43% and 98.89% (500.00) - Circuit Availability between 98.88% and 97.78% (700.00) - Circuit Availability between 97.77% and 96.67% (800.00) - Circuit Availability less than 96.67% (1,000.00)

• SST 622.08 MBPS

- Circuit Availability between 99.43% and 98.89% (1,000.00) - Circuit Availability between 98.88% and 97.78% (1,400.00) - Circuit Availability between 97.77% and 96.67% (1,600.00) - Circuit Availability less than 96.67% (2,000.00)

• SST 1.244 GBPS, 2.488 GBPS and 9.952 GBPS - Circuit Availability between 99.43% and 98.89% (2,000.00) - Circuit Availability between 98.88% and 97.78% (2,800.00) - Circuit Availability between 97.77% and 96.67% (3,200.00) - Circuit Availability less than 96.67% (4,000.00)

Example: A customer’s DS1 circuit is out of service 4½ total hours during a

monthly billing period. Circuit availability for the DS1 was 99.38% resulting in a $60.00 credit for service outage.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 26.1 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont’d) 7.1.3 MULTI-PRODUCT PRICING PLANS A. Variable Term Pricing Plan 1. Description DS1 Service may be ordered at the customer's option on a month-to-month basis

or for a VTPP fixed period of 1 year (12 months), 2 year (24 months), 3 years (36 months) or 5 years (60 months). SONET Ring Service (SRS) 1.544 Mbps is included in VTPP, however, SRS is excluded from month-to-month.

When customers with a Variable Term Pricing Plan (VTPP) disconnect the entire

service or a portion of the service prior to expiration of the VTPP then Termination Liability and Waiver Charges (TLA) as set forth in Section 7.1.8, following, will apply.

2. Fixed Period Service Rate Plans The customer may subscribe to a 12-, 24-, 36- or 60-month fixed period service

rate plan. The minimum service period for fixed period service is 12 months. The customer must specify the length of the fixed period service at the time the service is ordered.

For customers that subscribe to fixed period service of 12-, 24-, 36- or 60-months,

the monthly rates for the entire fixed period will be frozen from Company-initiated increases, at the rates in effect for the fixed period on the service date.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 26.2 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.3 MULTI-PRODUCT PRICING PLANS A. Variable Term Pricing Plan 2. Fixed Period Service Rate Plans (Cont’d) DS1 rate elements may be ordered individually and under the month-to-month or

any optional rate plan. For example, the customer may order the Channel Termination under the 36-month fixed period service plan, the Transport Channel under the 60-month plan, the Multiplexer on a month-to-month basis, and the Self Healing Alternate Route Protection (SHARP) feature under the 12-month plan.

At the end of the fixed period service, the customer may convert to month-to-

month or subscribe to a new fixed period service. The monthly rates will be adjusted to those in effect for the new fixed period service. Should the customer not make a choice by the end of the fixed period, the rates will automatically revert to the month-to-month option.

If a rate decrease occurs during the term of an existing fixed rate plan contract,

the reduced rates will automatically be applied to the remaining term of the current contract period.

Effective September 1, 1998, customers establishing a Fixed Period Rate Plan,

will not receive a rate decrease if the Company decreases rates during the term of the plan. Fixed Period Rate Plans established on or before August 31, 1998, will automatically receive a rate decrease if the Company decreases rates during the term of the plan.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 26.3 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.3 MULTI-PRODUCT PRICING PLANS A. Variable Term Pricing Plan (Cont’d) 3. Digital Data Service Upgrades[1] a. Upgrades In Rate Plans Services rated under the month-to-month plan or an existing fixed period service

rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring or discontinuance charges. Where portions of a service are rated under the month-to-month plan (e.g., Multiplexer, Transport Channel) and are connected to fixed period rated service, the customer may upgrade these rate elements at the time the service is upgraded. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a rate element with a 36- month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

[1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 26.4 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.3 MULTI-PRODUCT PRICING PLANS A. Variable Term Pricing Plan 3. Digital Data Service Upgrades[1] (Cont’d) b. DS1 Service Upgrades (1) Upgrades In Rate Plans Services rated under the month-to-month plan or an existing fixed period

service rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring or discontinuance charges. Where portions of a service are rated under the month-to-month plan (e.g., Multiplexer, Transport Channel) and are connected to fixed period rated service, the customer may upgrade these rate elements at the time the service is upgraded. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a rate element with a 36-month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

New minimum service period applies to all DS1 rate elements that are

upgraded in the following manner:

• If the service being upgraded has been in place for more than 12 months, minimum period provisions will not apply, or

• If the service being upgraded has been in place for less than 12 months, the

time in service will be applied against the minimum period term.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 27 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont'd) 7.1.4 SERVICE CONFIGURATIONS

There are three types of service configurations over which Private Line Transport Services are provided: two-point service, multipoint service and hub connecting service.

A. Two-Point Service 1. A two-point service connects two customer designated premises, either on a

directly connected basis or through a Hub where multiplexing functions are performed.

2. Applicable rate elements are:

• Channel Terminations, SRS On-Net CTs or SST CO Nodes • Transport Channels (as applicable) • SST CO Ports (as applicable) • Optional Features and Functions (when applicable) • Central Office Connecting Channels (when applicable)

In addition, a Private Line Transport Surcharge and a Message Station Equipment Recovery Charge as set forth in 7.1.2, may be applicable.

The following diagram depicts a two-point Voice Grade service connecting two

customer designated premises located 15 miles apart. The service is provided with C-Type Conditioning.

PREMISES B

PREMISES A

SWC SWC

C-TYPE CONDITIONING

TCCT CT

CT - Channel Termination TC - Transport Channel SWC - Serving Wire Center

Applicable rate elements are:

• Channel Terminations (2 applicable) • Transport Channel (mileage band over 8 to 25 miles) • C-Type Conditioning Optional Feature (2 applicable)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 28 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.4 SERVICE CONFIGURATIONS (Cont'd) B. Multipoint Service 1. Multipoint service connects three or more customer designated premises through

a Company Hub. There is no limitation on the number of mid-links available with multipoint service. However, when more than three mid-links are provided in tandem, the quality of the service may be degraded. A mid-link is a channel between Hubs (i.e., bridging locations). Only certain types of Private Line Transport Service are provided as multipoint service. These are so designated in the Service Descriptions.

2. Multipoint service utilizing a customized technical specifications package will be

provided when technically possible. If the Company determines that the requested characteristics for a multipoint service are not compatible, the customer will be advised and given the opportunity to change the order.

3. When ordering, the customer will specify the desired bridging Hub(s) selected

from the National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4. This Tariff identifies the type(s) of bridging functions which are available and the serving wire centers at which they are available.

4. Applicable Rate Elements are:

• Channel Terminations (one per customer designated premises) • Transport Channel as applicable between each SWC associated with the

designated customer premises and the Hub and between Hubs • Bridging • Additional Optional Features and Functions (when applicable)

(C) (N) (N) (T) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 28.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.4 SERVICE CONFIGURATIONS B. Multipoint Service (Cont'd) In addition, the Private Line Transport Surcharge and a Message Station

Equipment Recovery Charge as set forth in 7.1.2, may be applicable. EXAMPLE: Voice Grade multipoint service connecting four customer premises via

two customer specified bridging hubs.

PREMISES A

PREMISES C

PREMISES D

PREMISES B

SWC

SWC

SWC

CT TC

B

TC

TC

CT

SWC

B

TC

CT

TC CT

CT - Channel Termination TC - Transport Channel B - Bridging SWC - Serving Wire Center Applicable rate elements are:

• Channel Terminations (4 applicable) • Transport Channel (5 sections, each from appropriate mileage band) • Bridging (6 applicable, i.e., each bridge port)

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 29 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.4 SERVICE CONFIGURATIONS (Cont'd) C. Hub Connecting Service 1. A Hub Connecting Service connects a customer designated premises to a

Company Hub where it may be connected to a bridge, multiplexer or other service function. For example, one customer may use the Hub Connecting Service to access a multipoint service purchased by another customer (e.g., weather distribution service, broadcast audio network) or another service (e.g., WATS Access Service).

2. Applicable rate elements are:

• Channel Termination SRS On-Net CTs or SST CO Nodes • C.O. Connecting Channel (when applicable) • SST CO Ports (as applicable) • Transport Channels (as applicable) • Optional Features and Functions (when applicable) • Bridging (when applicable)

Hub Connecting Service may also be utilized in conjunction with Switched Access

Services (e.g., Feature Group D), to provide a dedicated connection to certain access services, such as WATS Access Service. A description of WATS Access Service is detailed in 6.3.1.Q.,of the CenturyLink Operating Companies Tariff F.C.C. No. 11.

In addition, a Private Line Transport Surcharge and a Message Station Recovery

Charge as set forth in 7.1.2, may be applicable.

(C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 29.1 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.4 SERVICE CONFIGURATIONS C. Hub Connecting Service (Cont'd) EXAMPLE 1: Voice Grade multipoint service connecting two customer premises

via a customer specified bridging Hub to a WATS Serving Office.

PREMISES A

PREMISES C

WSO

SWC

SWC

CT TC

B

TC

TC

CT

COCC

CT - Channel Termination TC - Transport Channel B - Bridging SWC - Serving Wire Center COCC - Central Office Connecting Channel (1 applicable) WSO - WATS Serving Office

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 29.2 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.4 SERVICE CONFIGURATIONS C. Hub Connecting Service (Cont'd) EXAMPLE 2: DS1 Service connecting an individual channel of one multiplexer to

an individual channel of another multiplexer via a Central Office Multiplexer to Multiplexer Connecting Arrangement.

M

PREMISES A

PREMISES B

SWCSWCCT TC

HUB

TC CT

M U X

M U X

CT - Channel Termination TC - Transport Channel HUB - Hub Wire Center MUX - Multiplexer M - Multiplexer to Multiplexer Connecting Arrangement SWC - Serving Wire Center

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 29.3 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.4 SERVICE CONFIGURATIONS C. Hub Connecting Service (Cont'd) EXAMPLE 3: DS1 Service connecting two like services installed as two separate

services via a Central Office Connecting Channel.

PREMISES A

SWCCT TC

HU B

PREMISES B

SWCTC CT

C O C C

CT - Channel Termination TC - Transport Channel HUB - Hub Wire Center COCC - Central Office Connecting Arrangement SWC - Serving Wire Center 7.1.5 RESERVED FOR FUTURE USE 7.1.6 RESERVED FOR FUTURE USE (M) Material moved from Page 29.

(N) (N) (M) (M)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 29.4 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont'd) 7.1.7 FACILITY HUBS[1]

A customer has the option of ordering Voice Grade facilities, DS1 or DS3 facilities to a facility Hub for channelizing to individual services requiring lower capacity facilities (e.g., Low Speed Data, Voice, Audio, etc.). Lower capacity services also may be multiplexed to 1.544 or 44.736 Mbps SONET Ring Service at a facility Hub located within the SONET Ring Service network.

Different locations may be designed as Hubs for different facility capacities, e.g., multiplexing from digital to digital may occur at one location while multiplexing from digital to analog may occur at a different location. When ordering, the customer will specify the desired multiplexing Hub(s) selected from the National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4. This Tariff identifies the type(s) of multiplexing functions which are available and the serving wire centers at which they are available. Some of the types of multiplexing available include the following:

• From higher to lower bit rate • From higher to lower bandwidth • From digital to voice frequency channels

End to end services may be provided on channels of these facilities to a Hub. The transmission performance for the end to end service provided between the customer designated premises will be that of the lower capacity or bit rate (e.g., when a 1.544 Mbps facility is multiplexed to voice frequency channels, the transmission performance of the channelized services will be Voice Grade, not DS1).

[1] Effective February 1, 2020, Low Speed Data; Voice and Audio Service is

grandfathered. Availability to current customers who are not under contract is limited to circuits already in place at existing locations. Customers under existing contracts will be allowed to place new orders and moves only to the extent permitted by their contracts. Existing contracts will not be renewed. When contracts expire, customers may retain their service on a month-to-month basis and will be limited in service circuits at existing locations.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 29.5 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.7 FACILITY HUBS[1] (Cont'd)

The Company will commence billing the monthly rate for the facility to the Hub on the service due date specified by the customer on the service order. Individual services utilizing these facilities may be installed coincident with the installation of the facility to the Hub, or may be ordered and/or installed at a later date, at the option of the customer. The customer will be billed for Voice Grade, DS1 or DS3 Channel Termination, Transport Channel (when applicable), and the multiplexer at the time the facility is installed. Individual service rates (by service type) will apply for a Channel Termination and additional Transport Channel (as required) for each channelized service. These will be billed to the customer as each individual service is installed.

Cascading multiplexing occurs when a high capacity analog or digital channel is de-multiplexed to provide channels with a lesser capacity and one of the lesser capacity channels is further de-multiplexed. For example, a Supergroup facility is de-multiplexed to five Group facilities and then one of the Group facilities is further de-multiplexed to individual voice grade channels. When cascading multiplexing is performed whether in the same or a different Hub, a charge for the additional multiplexing unit also applies. When cascading multiplexing is performed at different hubbing locations, Transport Channel charges also apply between the Hubs.

Although not requiring multiplexing, the Company will designate certain Hubs for Video and Audio Services. A customer may order full-time and/or part-time service(s) between customer designated premises and a Hub and will be billed accordingly at the rates set forth in 7.6, following, for the full-time or part-time service, as appropriate. At the request of a customer, the full-time and/or part-time services provided to the Hub may be connected together in the following configurations: full-time to full-time, full-time to part-time or part-time to part-time. The customer will be charged for each such connection made at the Hub at the charges for C.O. Connecting Channel, Audio Service, as set forth in 7.5, following. The rates that also apply for the service between each customer designated premises and the Hub are a Channel Termination and Transport Channel, if applicable. In addition, for Audio services, rates for optional features and functions may be applicable.

[1] Effective February 1, 2020, Video and Audio Service is grandfathered.


(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 30 EFFECTIVE: February 1, 2020 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL (Cont'd) 7.1.8 TERMINATION LIABILITY ASSESSMENT (TLA) A. General Termination Liability and Waiver Policy provides the terms and conditions for

customers subscribing to Pricing Plans (e.g. VTPP, DS3 Pricing Plan, Voice Grade Rate Stability, MBSS Pricing Plan or any other fixed term plan as set forth in this Section), as well as Portability in 7.1.1, preceding. As of May 29, 1995 new customers subscribing to PLTS Pricing Plans are subject to the Termination Liability and Waiver Policy terms and conditions in lieu of the Grandfathered: Discontinuance Charges, Upgrades in Capacity, Upgrades in Transmission Speed and Upgrades in Service as set forth in the Pricing Plans.

B. Termination Liability When the entire service or a portion of the service prior to the expiration of the

customer’s pricing plan is discontinued by the customer, termination charges apply unless the customer satisfies the conditions specified in the Waiver Policy as set forth in 7.1.9., following.

The termination charge 40% is applicable for VG, Video, DDS, SVDS, Digital

Data Service 2-Wire, and DS1 Services. The applicable termination charge for DS3, SST GeoMax, OWS and MBSS is 70%. The termination charge is the total current monthly charges for the remaining portion of the term. For example, if a DDS and SST customer discontinues service after completing 17 months of a 36-month term, the termination charge will be the current monthly charges for the service multiplied by 40%, multiplied by 19 months. If a DS3 customer discontinues service after completing 17 months of a 36-month term, the termination charge will be the current monthly charges for the service multiplied by 70%, multiplied by 19 months. If the customer chooses to discontinue pricing plan service prior to completion of the minimum service period, termination charges equal to 100% of the total monthly charges for the remaining months of the minimum service period, plus either 40%, 50% or 70% of the total monthly charges for the remaining months of the term, will apply.

Minimum Service Period requirements apply to all DS1 and DS3 services. Early

Termination Liability not defined elsewhere for DS1 and DS3 will be 50% of the remaining months of the agreed upon term after the Minimum Service Period Requirement.

(C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 31 EFFECTIVE: October 28, 2018 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.9 TERMINATION LIABILITY WAIVER POLICY A. Waiver Policy A waiver of the TLA as set forth in 7.1.8.B., preceding, may occur if the customer

moves to a different location within the Company territory or migrates to another Company service (e.g., DS1 to DS3 Service, or an upgrade in DS3 capacity, or DS3 Service to a greater capacity SST). When the customer is purchasing these services to offer to third party end users, the end user must be the same for both the old and new service. In the case of a move to a different building, the end user must be the same at the old and new location. In the case of a migration to another Company service or transmission speed, the end user must be the same for the original service and the new service or transmission speed at the current location. All of the following conditions must be met:

• The customer must agree to a new pricing plan for the new service; • The customer must satisfy the minimum service period requirement. Should the

customer choose to discontinue fixed period service prior to completion of the minimum service period, termination charges equal to 100% of the total monthly charges for the remaining months of the minimum service period, will apply;

• The total value of the new service must be equal to or greater than 115% of the

remaining value of the existing pricing plan service. Nonrecurring charges and Special Construction charges will not be used for the Waiver calculation;

• The order to disconnect the existing service and the order for the new service are

received by the Company at the same time and both orders must reference the application of the Waiver Policy;

• The new service due date must be on or before the due date of the disconnection

of the old service, unless the installation is delayed due to Company reasons; • A new minimum service period applies to the new service; and • The customer agrees to pay all outstanding recurring and nonrecurring charges.

These charges will not be included in the new service pricing plan.

(C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 32 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.9 TERMINATION LIABILITY WAIVER POLICY (Cont’d) B. Nonappropriations Clause 1. TLA charges do not apply to fixed period services purchased by local, State or

Federal government entities, or to customers who have purchased services solely for resale to local, State or Federal government entities, when they are discontinued prior to the completion of the fixed period service only when all of the following conditions are met:

a. The service(s) purchased by the local, State or Federal government entity or by

customers that have purchased services for resale to local, State or Federal government entities are utilized solely for provision of services for that local, State or Federal government entity,

b. Funding for the fixed period service ordered by the authorized local, State or

Federal government entity is included in the budget request for each fiscal period appropriation sufficient to cover the authorized local, State or Federal government entity’s obligations under the fixed period service for that fiscal period,

c. Nonappropriation may not be used as a means of terminating the service to

acquire a functionally similar product or service, d. The local, State or Federal government entity ordered the fixed period service

under the good faith belief that moneys in amounts sufficient to discharge its obligations could and would lawfully be appropriated and be made available for this purpose, and

(C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.1 GENERAL 7.1.9 TERMINATION LIABILITY WAIVER POLICY B. Nonappropriations Clause (Cont'd) 2. The local, State or Federal government entity or the customer who ordered the

service on their behalf, must provide the Company notarized documents agreed upon by both the Company and the customer, showing that the entity is allotted insufficient funds for the remainder of the then current fiscal period (or for a succeeding fiscal period) by appropriation, appropriation limitation or grant to continue payments under the fixed period service and has no other funding source lawfully available to it for such purpose. The fixed period service may be terminated by giving the Company not less than thirty (30) days' written notice. (Should the customer receive funding for the canceled service prior to physical disconnect of service, the customer may cancel the disconnect order per Section 5.) Upon termination, the local, State or Federal government entity or the customer who ordered the service on their behalf shall pay all applicable rates and nonrecurring charges of the fixed period service incurred through the date of termination and through the end of the then current fiscal period to the extent of lawfully available funds.


(D) (M) (M)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.1 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.2 LOW SPEED DATA SERVICE[1] 7.2.1 GENERAL A. Basic Channel Description Low Speed Data Service (LS) Channels are furnished, at speeds no greater than

150 baud, to connect a customer-designated premises to a Company serving wire center or to connect between two or more customer-designated premises. Low Speed Data is an analog service.

1. LS-1 The LS-1 channel is capable of providing a two point circuit for control of a

transfer arrangement, control of a relay or a similar contact closure function at data speeds no greater than 30 baud. This function can be provided between two customer-designated premises or a customer-designated premises and a Company serving wire center.

The channel will be furnished on metallic or equivalent facilities at the

Company's option. [1] Effective February 1, 2020, Low Speed Data Service is grandfathered. Availability

to current customers who are not under contract is limited to circuits already in place at existing locations. Customers under existing contracts will be allowed to place new orders and moves only to the extent permitted by their contracts. Existing contracts will not be renewed. When contracts expire, customers may retain their service on a month-to-month basis and will be limited in service circuits at existing locations.

(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.2 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.2 LOW SPEED DATA SERVICE[1] 7.2.1 GENERAL A. Basic Channel Description (Cont’d) 2. LS-2 The LS-2 channel is capable of furnishing alarm signaling (McCulloh format)

which may connect a maximum 26 points from three serving wire centers (one wire center for the master station and up to two more for the remote stations). The number of remote stations may be further limited by the Company to less than 25 to the extent necessary to allow the central office equipment to function properly.

The receiver at the customer's master station and the transmitters at the customer's

remote stations are provided by the customer. The Company will provide an energized channel from the serving wire center to each remote station.

Master and remote stations will be connected by two-wire metallic or equivalent

facilities to the Company central office bridging equipment in a series configuration. When interoffice carrier facilities are provided, two separate channels are required to convey loop-ground (G-lead) and loop-open (N-lead) conditions. Facilities will be provided by metallic or nonmetallic means at the Company's option.

[1] Effective February 1, 2020, Low Speed Data Service is grandfathered. Availability


(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.3 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.2 LOW SPEED DATA SERVICE[1] 7.2.1 GENERAL A. Basic Channel Description (Cont’d) 3. TG-1 The TG-1 channel is capable of transmitting binary data signals at rates up to 75

Baud. Data may be transmitted either two-way nonsimultaneous (half duplex) or two-way simultaneous (duplex) at the customer's option. This channel is provided between customer designated premises or between a customer designated premises and a Company Hub.

4. TG-2 The TG-2 channel is capable of transmitting binary data signals at rates up to 150

Baud. Data may be transmitted either two-way nonsimultaneous (half duplex) or two-way simultaneous (duplex) at the customer's option. This channel is provided between customer designated premises or between a customer designated premises and a Company Hub.

B. Technical Specifications Packages PACKAGES -- LS AND TG PARAMETER LSC LS1 LS2 TGC TG1 TG2 DC Resistance Between Conductors X X X Loop Resistance X X X Telegraph Distortion X X X The technical specifications are delineated in Qwest Corporation Technical

Publication PUB 77307. C. Channel Interfaces Compatible channel interfaces are set forth in Qwest Corporation Technical

Publication PUB 77307. [1] Effective February 1, 2020, Low Speed Data Service is grandfathered. Availability


(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.4 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.2 LOW SPEED DATA SERVICE[1] (Cont'd) 7.2.2 OPTIONAL FEATURES AND FUNCTIONS A. Central Office Bridging Capability Series McCulloh Bridging of up to 26 customer designated premises is available

with LS-2 service. B. Low Speed Data Bridging (two-wire and four-wire). The following table shows the technical specifications packages with which the

optional features and functions are available. AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE TG– C 1 2 Low Speed Data Bridging X X X [1] Effective February 1, 2020, Low Speed Data Service is grandfathered. Availability


(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.5 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.2 LOW SPEED DATA SERVICE[1] (Cont'd) 7.2.3 RATES AND CHARGES NONRECURRING MONTHLY CHARGE RATE A. Channel Termination, per point of termination

• LS1 0-30 Baud[2] $450.00 $61.00 • LS2 (McCulloh) Data[3]

- Two Wire 450.00 40.00 - Four Wire 450.00 80.00

• TG1 0-75 Baud[4]

- Two Wire 450.00 30.00 - Four Wire[5] 450.00 40.00

• TG2 0-150 Baud[4]

- Two Wire 450.00 30.00 - Four Wire 450.00 40.00



[2] ID (Spokane LATA), MT - SPUR [3] Not available in AZ, CO, ID (Boise LATA), MT, NM, UT and WY. [4] ID (Spokane LATA) - SPUR [5] NM – SPUR

(T) (T) (T) (T) (T) (T) (N) (N) (T) (T)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.6 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.2 LOW SPEED DATA SERVICE[1] 7.2.3 RATES AND CHARGES (Cont’d) B. Transport Channels 1. LS2[2] MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $46.00 $2.00 Over 8 to 25 46.00 2.00 Over 25 to 50 46.00 2.00 Over 50 50.00 4.00 2. LS1, TG1, and TG2 [3] [3] C. Optional Features and Functions NONRECURRING MONTHLY CHARGE RATE

• Series LS2 Bridging, per port[4, 5] – $20.00 • Low Speed Data Bridging, per port[5]

- Two-wire – 67.00 - Four-wire – 65.00



[2] Not available in AZ, CO, ID (Boise LATA), MT, NM, UT and WY. [3] Use Voice Grade Transport Channels from 7.4.4, following. [4] Not available in AZ, CO, ID (Boise LATA), MT, ND, NE, NM, SD, UT and WY. [5] ID (Spokane LATA) – SPUR

(T) (T) (T) (T) (T) (N) (N) (T) (T)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.7 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.3 D.C. CHANNEL SERVICE[1] 7.3.1 GENERAL A. Basic Channel Description A D.C. channel is an unconditioned two-wire channel capable of transmitting low

speed varying signals at rates up to 30 baud with D.C. continuity. This channel is provided by metallic facilities provided between customer designated premises served by the same serving wire center.

B. Technical Specifications Packages PARAMETER PACKAGE MT–3 Loop Resistance X Shunt Capacitance X The technical specifications are delineated in Technical Reference PUB TR-NPL-

000336. C. Channel Interfaces Compatible channel interfaces are set forth in Technical Reference PUB TR-NPL-

000336. 7.3.2. OPTIONAL FEATURES AND FUNCTIONS A. Central Office Bridging Capability 1. Three Premises Bridging - Provision of tip-to-tip and ring-to-ring connection in a

central office of a metallic pair to a third customer designated premises. 2. The following table shows the technical specifications packages with which the

optional features and functions are available. AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE MT–3

• Three Premises Bridging X [1] Effective February 1, 2020, D.C. Channel Service is grandfathered. Availability to


(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.8 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.3 D.C. CHANNEL SERVICE[1] (Cont'd) 7.3.3 RATES AND CHARGES NONRECURRING MONTHLY CHARGE RATE A. Channel Termination, per point of termination[2,3] $275.00 $30.00 B. Optional Features and Functions

• Bridging

- Three Premises Bridging, per port[2,4] 25.00 –

[1] Effective February 1, 2020, D.C. Channel Service is grandfathered. Availability to


[2] Not available in IA, ID (Spokane LATA), MN, ND, NE, OR, SD and WA. [3] CO, MT, NM, WY - SPUR [4] AZ, UT - SPUR

(T) (T) (T) (N) (N) (T) (T)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.9 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL A. Basic Channel Description There are two channel types available for use: Voice Grade (VG) and Basic Voice

(VGB). 1. A Voice Grade channel is a channel which provides voice frequency transmission

capability in the nominal frequency range of 300 to 3000 Hz and may be terminated two-wire or four-wire. Voice Grade channels are provided between customer designated premises or between a customer designated premises and a Company Hub. When a Voice Grade channel is ordered to be terminated at a customer's designated Interexchange Carrier's all-digital POP which requires a digital interface level of 1.544 Mbps or higher, the Company will provide the required interface in accordance with 7.1.H and assess the customer a Voice Grade channel termination.

2. Basic Voice (VGB) is an untreated transmission facility provided for customers

who want the ability to order the equivalent of a cable pair between two designated locations. When VGB is provided with two-wire channel terminations, it is limited to service within a single wire center. When VGB is provided with four-wire channel terminations, service is not restricted to a single wire center.



(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.10 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL (Cont'd) B. Technical Specifications Packages PARAMETER[2,3] C 1 2 3 4 5 6 7 8 9 10 11 12 B W Attenuation Distortion X X X X X X X X X X X X X X C-Message Noise X X X X X X X X X X X X X X Echo Control X X X X X X X X X X Envelope Delay Distortion X X X X X X X X X Frequency Shift X X X X X X X X X Impulse Noise X X X X X X X X X X Intermodulation Distortion X X X X X X X X [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


[2] C - the desired parameters are selected by the customer from the list of available

parameters. [3] B - Basic Voice channel performance is determined by the basic subscriber loop

channel to which it is assigned. No performance guarantees are stated nor implied.

(T) (T) (N) (N) (T) (T)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.11 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL B. Technical Specifications Packages (Cont'd) PARAMETER[2,3] C 1 2 3 4 5 6 7 8 9 10 11 12 B W Loss Deviation X X X X X X X X X X X X X X Phase Hits, Gain Hits, and Dropouts X Phase Jitter X X X X X X X X Signal-to-C Message Noise X X Signal-to-C Notch Noise X X X X X X X X X X Three Tone Slope X X X X X X X X X X X X X [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


[2] C - the desired parameters are selected by the customer from the list of available

parameters. [3] B - Basic Voice channel performance is determined by the basic subscriber loop

channel to which it is assigned. No performance guarantees are stated nor implied.

(T) (T) (N) (N) (T) (T)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.12 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL B. Technical Specifications Packages (Cont'd) The technical specifications for these parameters (except for dropouts, gain hits,

and phase hits) are delineated in Technical Reference TR-NWT-000335 and associated Addendum and are applicable for VGC and VG1 through 12. The technical specifications for dropouts, phase hits, and gain hits are delineated in Technical Reference 41004, Table 4. The technical specifications for VGW are delineated in Technical Reference GR-334-CORE.

Basic Voice (VGB) is only offered on a two point basis without amplification,

signaling, transmission enhancements or specified transmission parameters. Interface combinations are limited to 2N02-2N02 and 4N02-4N02 as set forth in Qwest Corporation Technical Publication PUB 77309. Signal power applied to the channel must conform to Technical Reference PUB 41004.

Sealing current will be provided at the Company's option to maintain service at the

standards delineated in the appropriate Technical Reference. Sealing current is usually associated with four-wire DA or NO type channel interfaces.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.13 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL (Cont’d) C. Channel Interfaces The following channel interfaces for Voice Grade Service do not require signaling

capability: DA, DB, DD, DE, DJ, DS, DU, NO, PR, and TF. The AH channel interface will require signaling capability only when used with

any of the channel interfaces in the following paragraph. The following channel interfaces for Voice Grade Service require signaling

capability: AC, CT, DX, DY, EA, EB, EC, EX, GO, GS, LA, LB, LC, LO, LR, LS, RV and SF. Effective December 15, 2001, AC channel interface for Voice Grade Service is Grandfathered to existing customers.

The following channel interfaces for Voice Grade Service require a four-wire

transmission path: CT, EA, EB and EC. A four-wire channel termination rate element is applicable.

Compatible channel interfaces are set forth in technical publications previously

identified. [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.14 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL (Cont’d) D. Technical Specifications Package Voice Grade The following table shows the technical specifications packages with which the

optional features and functions are available. (See 7.4.4 for service availability in each state.)

AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE VG– PARAMETER C 1 2 3 4 5 6 7 8 9 10 11 12 B W C-Type Conditioning X X X X X X X Central Office Bridging Capability X X X X X X X X Central Office Multiplexing X X Central Office Multiplexer to Multiplexer Connecting Arrangement X X X X X X X X X X X Command A Link X X X X X X X X X X X [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.15 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL D. Technical Specifications Package Voice Grade (Cont’d) AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE VG– PARAMETER C 1 2 3 4 5 6 7 8 9 10 11 12 B W Customer Specified Premises Levels X X X X X X X X X X X X X X Data Capability X X X X Data Channel Terminating Equipment X X X X [2] X Effective Four- Wire Transmission with Two-Wire POT X X X X X X [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


[2] VG7 is available only when the customer has specified DCTE Option 1 in

conjunction with VG6 and VG7 Customer Requested Loop Back with an interface code of NO.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.16 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL D. Technical Specifications Package Voice Grade (Cont’d) AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE VG– PARAMETER C 1 2 3 4 5 6 7 8 9 10 11 12 B W Improved Attenuation Distortion X X X X X X X Improved Envelope Delay Distortion X X X X X X X Improved Echo CONTROL ELEPL-2 AT FOUR-WIRE POT X X X X X X Improved Return Loss at Two-Wire POT X X X X [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.17 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.1 GENERAL D. Technical Specifications Package Voice Grade (Cont’d) AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE VG– PARAMETER C 1 2 3 4 5 6 7 8 9 10 11 12 B W Improved Termination X X X X X X X X X X X X X Improved Transmission X Signaling Capability X X X X X X X X VG6 and VG7 Customer Requested Loop Back[2] X X [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


[2] Applies to the NO interface only. This option may be used in conjunction with

Customer Specified Premises Levels and/or DCTE Option 1.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.18 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] (Cont'd) 7.4.2 OPTIONAL FEATURES AND FUNCTIONS A. Central Office Bridging Capability 1. Voice Bridging (two-wire and four-wire conference or two-wire bridge lifter) 2. Data Bridging (two-wire and four-wire) 3. DATAPHONE Select-A-Station Bridging DATAPHONE Select-A-Station Bridging is designed for applications in which a

master station exchanges voiceband data information with a number of remote stations, one at a time, usually in rapid sequence. Point-to-point voiceband connections are set up between the master station and each remote station to allow this exchange of information. Alternate voice service and dc continuity are not available. The service allows two way transmission between the master station and the remote stations, but no direct transmission is available between remote stations. Communication from the master station to all remote stations simultaneously (broadcast) is not possible. Control signaling is accomplished by frequency division of the channel or by a combination of frequency and time division. No separately ordered channel is required for control signaling. Connection control can be achieved only from the master station. Two connection arrangements are available.

• Sequential arrangement: The connection sequence of stations is fixed by the initial assignment of the

stations to the ports. • Addressable arrangement: Allows random station access so that the connection routine can be

continuously varied to suit user needs.



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ENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.19 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) B. Central Office Multiplexing Voice Grade to Low Speed Data: An arrangement that converts a Voice Grade

channel to Low Speed Data channels using frequency division multiplexing. When an order is submitted to the Company to disconnect a channel termination

on a service that was ordered and provisioned as a channel termination, transport channel mileage, if applicable, and a Central Office Multiplexer, the optional feature and function of a Central Office Multiplexer must be provided in accordance with 7.1.1.D.2.

C. Conditioning Conditioning provides more specific transmission characteristics for Voice Grade

services. C-Type conditioning controls Attenuation Distortion and Envelope Delay Distortion.

For two-point services, the parameters apply to each service. For multipoint

services, the parameters apply to each mid-link or end-link. C-Type conditioning and Data Capability may be combined on the same service.

If more stringent specifications than those provided by C-Type conditioning are

desired, the customer has the option of ordering either Improved Attenuation Distortion or Improved Envelope Delay Distortion, or both, instead of C-Type conditioning.

Additional Technical Specifications governing C-Type conditioning, including

Improved Attenuation Distortion and Improved Envelope Delay Distortion are delineated in Technical Reference TR-NWT-000335.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.20 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS C. Conditioning (Cont’d) 1. C-Type Conditioning is provided for the additional control of attenuation

distortion and envelope delay distortion on data services. The attenuation distortion and envelope delay distortion specifications for C-Type Conditioning are:

ATTENUATION DISTORTION (FREQUENCY RESPONSE) RELATIVE TO 1004 Hz FREQUENCY VARIATION RANGE (Hz) (dB) 504 - 2804 -1.0 to +3.0 304 - 3004 -2.0 to +6.0 ENVELOPE DELAY DISTORTION FREQUENCY VARIATION RANGE (Hz) (MICROSECONDS) 1004 - 2604 500 604 - 2604 1500 504 - 2804 3000 [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.21 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS C. Conditioning (Cont’d) 2. Improved Attenuation Distortion Improved attenuation distortion is provided for additional control of attenuation

distortion. The improved attenuation distortion specifications are: ATTENUATION DISTORTION (FREQUENCY RESPONSE) RELATIVE TO 1004 Hz FREQUENCY VARIATION RANGE (Hz) (dB) 404 - 2804 -1.0 to +2.0 304 - 3004 -1.0 to +3.0 3004 - 3204 -2.0 to +6.0 3. Improved Envelope Delay Distortion Improved envelope delay distortion is provided for additional control of envelope

delay distortion. The improved envelope delay distortion specifications are: ENVELOPE DELAY DISTORTION FREQUENCY VARIATION RANGE (Hz) (MICROSECONDS) 1004 - 2604 100 804 - 2604 200 604 - 2604 300 504 - 2804 600 504 - 3004 3000 [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.22 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d) D. Customer Specified Premises Levels The customer may specify both transmit and/or receive levels within ranges as

delineated in Technical References GR-334-CORE and TR-NWT-000335. This option applies to customer specified level(s) other than the recommended level(s) shown in the Technical References.

E. Improved Return Loss and Equal Level Echo Path Loss-2 1. Improved Return Loss is available on effective two-wire transmission, at the two-

wire point of termination. It provides more stringent echo control specifications. In order for this option to apply, the transmission path must be four-wire at one point of termination and two-wire at the other point of termination. The Improved Return Loss parameters are delineated in Technical Reference TR-NWT-000335.

2. Equal Level Echo Path Loss-2 (ELEPL-2) is available on an effective two-wire

transmission at the four-wire point of termination. It provides for more stringent control of echo return loss and singing return loss. In order for this option to apply, the transmission path must be four-wire at one point of termination and two-wire at the other point of termination. The Equal Level Echo Path Loss parameters are delineated in Technical Reference TR-NWT-000335.

F. Data Capability Data Capability provides transmission characteristics suitable for data

communications. Specifically, Data Capability improves the Signal to C-Notched Noise Ratio and intermodulation distortion (not recommended for multipoint services).

The Signal to C-Notched Noise Ratio and intermodulation distortion parameters

for Data Capability are delineated in Technical Reference TR-NWT-000335. When a service equipped with Data Capability is used for voice communications,

the quality of the voice transmission may not be satisfactory. [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.23 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d) G. Signaling Capability Signaling Capability provides for the process by which one customer premises

alerts another customer premises on the same service with which it wishes to communicate. This feature provides for the transmission of signaling information. The following signaling types are available: Loop Start, Ground Start, E&M, Single Frequency, Automatic Ringdown, Reverse Batter, and Centrex Signaling.

H. Data Channel Terminating Equipment Data Channel Terminating Equipment (DCTE) is available for use on four-wire

Voice Grade VGC, VG4, VG5, VG6, and VG10 facilities. DCTE is provided whenever the customer specifies a DA interface code. DCTE is customer-powered and reacts to 2713 HZ signal for loopback. This loopback is for the Company's use. Customers may request the following options for DCTE:

1. DCTE Option 1 DCTE Option 1 (i.e. interface code 04DA2.L) provides data equalization with

central office powered 2713 Hz tone activated loop back relay. This option ensures service continuity during commercial AC power outages. DCTE Option 1 is available on VGC, VG4, VG5, VG6 and VG10 as set forth in 7.4.1.D.

DCTE Option 1 may be ordered in conjunction with the optional feature VG6 and

VG7 Customer Requested Loop Back as set forth in P., following. When DCTE Option 1 is ordered in conjunction with VG6 and VG7 Customer Requested Loop Back, the customer must specify either VG6 or VG7 with a NO interface code as delineated in Qwest Corporation Technical Publication PUB 77310. The DCTE Option 1 monthly rate applies in addition to the VG6 and VG7 Customer Requested Loop Back monthly rate.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.24 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS H. Data Channel Terminating Equipment (Cont'd) 2. DCTE Option 2 DCTE Option 2 (i.e., interface code 04DA2.D) provides customer powered,

customer selectable addressing and testing using a four digit DTMF (Dual Tone Multi-Frequency) code as delineated in Qwest Corporation Technical Publication PUB 77310. DCTE Option 2 is not available with DCTE Option 1 or VG6 and VG7 Customer Requested Loop Back.

I. Effective Four-Wire Transmission with Two-Wire Interface When a customer requests that an effective four-wire channel be terminated with a

two-wire interface at the customer designated premises, then this optional feature applies. Placement of Company equipment (hybrid) will be required at the customer's designated premises with the two-wire POT. When this option is ordered, a four-wire channel termination charge applies.

J. Improved Transmission When a customer requests the improved transmission option on a two-wire VGW

Channel Termination, the quality of the channel is improved over the standard service (e.g., better attenuation distortion). The parameters are delineated in Technical Reference GR-334-CORE.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.25 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) K. Command A Link This feature allows the customer to control the reconfiguration of a Private Line

Transport Service (digital or analog) on a near real-time basis via a digital crossconnect device. Command A Link is available at the following signaling levels:

• 56 kbps - Applicable to Voice Grade and Digital Data Service • 1.544 Mbps - Applicable to Voice Grade, Digital Data Service and DS1 Service • 44.736 Mbps - Applicable to Voice Grade, Digital Data Service and DS1

Service and DS3 Service Command A Link is available only in selected serving wire centers. [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 33.26 EFFECTIVE: February 1, 2020 RELEASE 2

7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS K. Command A Link (Cont'd) 1. Command A Link Access Options: a. Attendant Access When a customer requests the Company to make changes on their behalf, an

Attendant Access charge applies, per transaction requested. Examples of transactions include, but are not limited to the following: • Each reconfiguration performed, including connecting, disconnecting, or

reconnecting each circuit segment. For example, connecting one 9.6 kbps service to another 9.6 kbps service constitutes two (2) transactions.

• A change in the customer's security code. • Establishing, changing, or removing each scheduled reservation activity. • A change of a customer's symbolic names or aliases for their circuits. • Each request for a Command A Link list or report.

b. Web Based Access Web Based Access is a URL interface which provides access to the Graphical

User Interface (GUI). This website allows customers to view their circuits and to reconfigure their services.

There is no additional charge for customers who use Web Based Access. [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) L. Central Office Multiplexer to Multiplexer Connecting Arrangement An arrangement to allow a customer to interconnect an individual channel of one

multiplexer to an individual channel of another multiplexer, at the voice grade level, as delineated in Technical Reference TR-NWT-000335.

M. Improved Termination This option provides a matching 600 ohm impedance at a four-wire point of

termination, an extended range of customer specified levels (-16 to +7 TLP), and simplex reversal (when applicable). This option requires that Company equipment be placed at the customer designated premises. The Improved Termination parameters are delineated in Technical Reference TR-NWT-000335.

N. VG6 and VG7 Customer Requested Loop Back This option provides the customer the ability to do loop back at 1713, 1913, 2413

and 2713 Hz. This option is available as set forth in 7.4.1.D. This option applies to the NO interface code only. When VG6 and VG7 Customer Requested Loop Back is ordered in conjunction with the optional feature DCTE Option 1 (central office powered loop back as set forth in J., preceding), the customer specifies a NO interface code as delineated in Qwest Corporation Technical Publication PUB 77310. The VG6 and VG7 Customer Requested Loop Back monthly rate applies in addition to the DCTE Option 1 monthly rate. VG6 and VG7 Customer Requested Loop Back may be used in combination with Customer Specified Premises Levels as set forth in D., preceding.



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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] (Cont’d) 7.4.3 PRICING PLANS A. Upgrades in VGRSP Voice Grade Service rated as month-to-month may be upgraded to VGRSP at any

time without incurring nonrecurring charges. Additionally, existing VGRSP customers may upgrade to a new VGRSP fixed period at any time providing the new fixed period is equal to or longer than the current fixed period. Minimum Channel Termination requirements for the new fixed period must be satisfied for all upgrades. Nonrecurring charges and/or discontinuance charges do not apply. The monthly rates will be those in effect at the time the service is upgraded. New minimum service period applies to all upgrades.



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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.3 PRICING PLANS (Cont’d) B. Discontinuance of VGRSP 1. If the VGRSP is discontinued prior to the expiration date of the fixed period,

discontinuance charges will apply. For VGRSP discontinued prior to the completion of the minimum service period

of 12 months, the discontinuance charge is equal to 100% of the Channel Termination and Transport Channel monthly rates for the remaining months of the minimum service period, plus 14% of the Channel Termination and Transport Channel monthly rates for the remaining months of the fixed period.

For VGRSP discontinued after the completion of the minimum service period, the

discontinuance charge is equal to 15% of the Channel Termination and Transport Channel monthly rates for the remaining months of the fixed period.

If a customer with a fixed period of 60 or 84 months falls below the minimum

required Channel Terminations of 383 or 423 respectively, but is equal to or greater than the minimum required Channel Terminations for 36- or 60-month fixed periods, the customer may change to the lower fixed period without incurring nonrecurring or discontinuance charges.

For example, a customer with an 84-month fixed period falls below the 423

minimum required number of Channel Terminations but is at or above the 60-month minimum number of 383 Channel Terminations, may change to the 60-month fixed period VGRSP without incurring nonrecurring or discontinuance charges. The monthly rates will be those in effect at the time of the change. New minimum service period will apply. The customer may also discontinue VGRSP, however, the appropriate discontinuance charges will apply.



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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.3 PRICING PLANS B. Discontinuance of VGRSP (Cont'd) 2. Discontinuance charges do not apply to VGRSP purchased by local, State or

Federal government entities (or to customers who have purchased services solely for resale to local, State or Federal government entities) when they are discontinued prior to the completion of the VGRSP only when all of the following conditions are met:

• The service(s) purchased by the local, State or Federal government entity or by

customers who have purchased services for resale to local, State or Federal government entities are utilized solely for provision of services for that local, State or Federal government entity,

• Funding for the VGRSP ordered by the authorized local, State or Federal

government entity is included in the budget request for each fiscal period appropriation sufficient to cover the authorized local, State or Federal government entity's obligations under the VGRSP for that fiscal period,

• Nonappropriation may not be used as a means of terminating the service to

acquire a functionally similar product or service, • The local, State or Federal government entity ordered the VGRSP under the

good faith belief that moneys in amounts sufficient to discharge its obligations could and would lawfully be appropriated and be made available for this purpose and,

• The local, State or Federal government entity, or the customer who ordered the

service on their behalf, must provide the Company notarized documents agreed upon by both the Company and the customer, showing that the entity is allotted insufficient funds for the remainder of the then current fiscal period (or for a succeeding fiscal period) by appropriation, appropriation limitation or grant to continue payments under VGRSP and has no other funding source lawfully available to it for such purpose. The VGRSP may be terminated by giving the Company not less than 30 days written notice. Should the customer receive funding for the cancelled service prior to physical disconnect of service, the customer may cancel the disconnect order per Section 5. Upon termination, the local, State or Federal government entity or the customer that ordered the service on their behalf, shall pay all applicable rates and nonrecurring charges of the VGRSP incurred through the date of termination and through the end of the then current fiscal period to the extent of lawfully available funds.



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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.3 PRICING PLANS B. Discontinuance of VGRSP (Cont'd) 3. Migration to other Company services will be allowed, without incurring

discontinuance charges, providing the following conditions are met:

• The minimum period must be satisfied, • The request for both the disconnect order for the existing service and the new

connect order for the new service must be received at the same time and must specifically reference VGRSP migration to other Company services,

• The request for the disconnect order must reference the new connect order, • The due date of the new connect order must be on or prior to the due date of

the disconnect order, • The VGRSP service being disconnected must migrate, on a circuit equivalent

basis, to a new service with a rate plan fixed period that is closest to or greater than the number of months remaining in the VGRSP, and

• The new service must be provided between the same customer locations and

with the same customer of record as the disconnected service. New minimum service period applies to the new service. The monthly rates for

the new service will be those in effect at the time the service is migrated. Nonrecurring charges for the new service will apply. In addition, existing terms and conditions for VGRSP apply to the remaining number of circuits, with the exception of the minimum 348 channel termination requirement.



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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1](Cont’d) 7.4.4 RATES AND CHARGES NONRECURRING MONTHLY CHARGE RATE A. Channel Termination, per point of termination

• Standard Voice - Two-wire $103.00 $59.00 - Four-wire 134.00 89.00

• Basic Voice

- Two-wire 51.00 67.00 - Four-wire[2] 51.00 99.00

• WATS Voice

- Two-wire 99.00 59.00 - Four-wire 99.00 89.00

In lieu of +, substitute the appropriate one letter code from the following list to

specify the type of voice service. VG TYPE CODE VG TYPE CODE VG-1 G VG-7 N VG-2 H VG-8 O VG-3 J VG-9 P VG-4 K VG-10 Q VG-5 L VG-6 M VG-12 S [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


[2] ID (Spokane LATA) – SPUR

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES (Cont’d) NONRECURRING MONTHLY CHARGE RATE B. Central Office Connecting Channels, per connection

• Connections between a bridge or channel termination and a WATS Serving Office – $ 1.10 • Connections between a transport channel and a WATS Serving Office – 1.10

C. Transport Channels

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $39.00 $1.35 Over 8 to 25 39.00 1.35 Over 25 to 50 39.00 1.35 Over 50 39.00 1.35 [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES (Cont’d) NONRECURRING MONTHLY CHARGE RATE D. Optional Features and Functions 1. Bridging a. Voice Bridging, per port

• Conference - Two-wire – $10.00 - Four-wire – 10.00

• Bridge Lifter

- Two-wire – 1.00 b. Data Bridging, per port[2]

• Two-wire – 12.20 • Four-wire – 10.00

c. DATAPHONE Select-A- Station Bridging, per connection[3]

• Sequential Arrangement Ports

- Two-wire channel[4] – 14.60 - Four-wire channel[2] – 14.60



[2] ID (Spokane LATA) – SPUR [3] Grandfathered – Was not available in IA, MN, ND, NE and SD. [4] CO, ID (Boise LATA) - SPUR

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) NONRECURRING MONTHLY CHARGE RATE 2. Central Office Multiplexing, per arrangement[2]

• Voice to Low Speed Data – $124.00

3. Conditioning, per point of termination

• C-Type – 0.10 • Improved Attenuation Distortion – – • Improved Envelope Delay Distortion – 35.00

4. Customer Specified Level, per point of termination – – 5. Improved Echo Control, per point of termination

• Improved Return Loss – 9.00 • EKEPL – 9.00



[2] Not available in AZ, CO, ID, MT, NM, OR, UT, WA and WY. (M) Material moved to Page 33.36.

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) NONRECURRING MONTHLY CHARGE RATE 6. Improved Transmission on VGW, per point of termination

• Two-wire – $ 3.00 7. Data Capability, per point of termination – 0.90 8. Command A Link

• Per 56 kbps port on digital crossconnect device $20.00 15.50 • Per Virtual Port to allow interconnection of two separate customers' circuits 15.00 – • Attendant Access, per transaction 30.00 –



(M) Material moved from Page 33.35.

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) NONRECURRING MONTHLY CHARGE RATE 9. Signaling Capability, per point of termination

• Loop Start - Type LA – $ 1.00 - Type LB – 1.00 - Type LC – 1.00 - Type LO – 1.00 - Type LS – 0.90

• Ground Start

- Type GO – 1.00 - Type GS – 0.90

• E&M Signaling - Type EA – 8.00 - Type EB – 8.00 - Type EC – 8.00 - Type EX – 7.00

• Single Frequency – 23.00 – 8.00

• Manual Ringdown[2] – 10.00 • Automatic Ringdown – 10.88 • Reverse Battery – 10.00



[2] Effective December 15, 2001, manual ringdown is Grandfathered to existing

customers. (M) Material moved to Page 33.38.

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES D. Optional Features and Functions NONRECURRING MONTHLY CHARGE RATE 9. Signaling Capability, per point of termination (Cont'd)

• Duplex Signaling - Type DX – $6.00 - Type DY – 6.00

• Centrex Signaling[2] – 1.00

10. Effective Four-wire transmission with Two-wire interface, per point of termination – 7.00 11. Data Channel Terminating Equipment[3]

• Option 1 - Central Office Powered Data Equalization with 2713 Hz tone[4] – 3.00 • Option 2 - Customer Powered DTMF – 4.38



[2] ID (Spokane LATA) - SPUR. [3] No nonrecurring charge applies if installed at the time of the initial installation of

the facility. If ordered subsequently, apply charges found in 7.1.1.A., preceding. [4] May be used with VG6 and VG7 Customer Requested Loop Back option. (M) Material moved from Page 33.37.

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) NONRECURRING MONTHLY CHARGE RATE 12. Central Office Multiplexer to Multiplexer Connecting Arrangement, per connection

• Without signaling – $12.00 • With tandem signaling – 12.00

13. Improved Termination, per point of termination – 4.00 14. VG6 and VG7 Customer Requested Loop Back, per point of termination[2]

• 1713 Hz – 24.25 • 1913 Hz – 24.25 • 2413 Hz – 20.00 • 2713 Hz – 20.00



[2] This option can be used in combination with DCTE Option 1 and Customer

Specified Levels.

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES (Cont’d) E. Rate Stability Plan Rate Schedules 1. 36 Months MONTHLY RATE a. Channel Termination, per point of termination[2]

• Four-wire $27.25 b. Transport Channels

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $39.00 $0.1.35 Over 8 to 25 39.00 0.1.35 Over 25 to 50 39.00 0.1.35 Over 50 39.00 0.1.35 [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to


[2] Nonrecurring charges for the Channel Termination are found in A. Rates and

Charges for Optional Features and Functions are found in D., preceding.

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES E. Rate Stability Plan Rate Schedules (Cont'd) 2. 60 Months MONTHLY RATE a. Channel Termination, per point of termination[2]

• Four-wire $27.25 b. Transport Channels

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $39.00 $1.35 Over 8 to 25 39.00 1.35 Over 25 to 50 39.00 1.35 Over 50 39.00 1.35 [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to



Charges for Optional Features and Functions are found in D, preceding.

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7. PRIVATE LINE TRANSPORT SERVICE 7.4 VOICE GRADE SERVICE[1] 7.4.4 RATES AND CHARGES E. Rate Stability Plan Rate Schedules (Cont'd) 3. 84 Months MONTHLY RATE a. Channel Termination, per point of termination[2]

• Four-wire $27.25 b. Transport Channels MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $39.00 $1.35 Over 8 to 25 39.00 1.35 Over 25 to 50 39.00 1.35 Over 50 39.00 1.35 [1] Effective February 1, 2020, Voice Grade Service is grandfathered. Availability to



Charges for Optional Features and Functions are found in D, preceding.

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7. PRIVATE LINE TRANSPORT SERVICE 7.5 AUDIO SERVICE[1] 7.5.1 GENERAL A. Basic Channel Description An Audio Service channel is a channel measured in Hz for the transmission of a

complex signal voltage. The actual bandwidth is a function of the channel interface selected by the customer. Only one-way transmission is provided. Audio channels are provided between customer designated premises or between a customer designated premises and a Company Hub.

B. Technical Specifications Packages PACKAGE AP– PARAMETER C 1 2 3 4 Actual Measured Loss X X X X X Amplitude Tracking X Crosstalk X X X X X Distortion Tracking X Gain/Frequency Distortion X X X X X Group Delay X Noise X X X X X Phase Tracking X Short-Term Gain Stability X Short-Term Loss X Total Distortion X X X X X The technical specifications are delineated in Qwest Corporation Technical

Publication PUB 77308. C. Channel Interfaces Channel Interfaces (CIs) define the bandwidths that are available for an Audio

channel. Compatible channel interfaces are set forth in the technical reference specified in

B., preceding. [1] Effective February 1, 2020, Audio Service is grandfathered. Availability to current

customers who are not under contract is limited to circuits already in place at existing locations. Customers under existing contracts will be allowed to place new orders and moves only to the extent permitted by their contracts. Existing contracts will not be renewed. When contracts expire, customers may retain their service on a month-to-month basis and will be limited in service circuits at existing locations.

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7. PRIVATE LINE TRANSPORT SERVICE 7.5 AUDIO SERVICE[1] (Cont'd) 7.5.2 OPTIONAL FEATURES AND FUNCTIONS A. Features 1. Central Office Bridging Capability Distribution Amplifier 2. Gain Conditioning Control of 1004 Hz AML at initiation of service to 0db + 0.5 dB. 3. Stereo Provision of a pair of gain/phase equalized channels for stereo applications.

(Additional AP channel must be ordered separately.) 4. Transfer Arrangement An arrangement that affords the customer an additional measure of flexibility in

the use of their Private Line Transport channel(s). The arrangement can be utilized to transfer a leg of a Private Line Transport Service to another channel that terminates in either the same or a different customer designated premises. A key activated control channel may be used to operate the transfer arrangement and will be rated as a Low Speed Data Service. The key will be located at the customer's premises and will be provided by the customer.

B. The following table shows the technical specifications packages with which the

optional features and functions are available. AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE AP– C 1 2 3 4 Central Office Bridging Capability X X X X X Gain Conditioning X X X X X Stereo X X Transfer Arrangement X X X X X [1] Effective February 1, 2020, Audio Service is grandfathered. Availability to current


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7. PRIVATE LINE TRANSPORT SERVICE 7.5 AUDIO SERVICE[1] (Cont’d) 7.5.3 RATES AND CHARGES A. Channel Termination, per point of termination NON- RECURRING DAILY MONTHLY CHARGE RATE RATE • 200 to 3,500 Hz $285.00 $3.00 $19.00 • 100 to 5,000 Hz 330.00 3.00 29.50 • 50 to 8,000 Hz 330.00 3.00 33.00 • 50 to 15,000 Hz 330.00 4.50 41.80 B. Central Office Connecting Channels NON- RECURRING DAILY MONTHLY CHARGE RATE RATE

• Between two different different Time Services or between a Full Time Service and a Part Time Service $21.00 $0.08 $0.70

[1] Effective February 1, 2020, Audio Service is grandfathered. Availability to current


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7. PRIVATE LINE TRANSPORT SERVICE 7.5 AUDIO SERVICE[1] 7.5.3 RATES AND CHARGES (Cont'd) C. Transport Channels 1. 200 to 3,500 Hz

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $22.50 $0.35 Over 8 to 25 22.50 0.35 Over 25 to 50 22.50 0.35 Over 50 22.50 0.35 DAILY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $3.25 $0.05 Over 8 to 25 3.30 0.05 Over 25 to 50 3.40 0.05 Over 50 3.50 0.05 [1] Effective February 1, 2020, Audio Service is grandfathered. Availability to current


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7. PRIVATE LINE TRANSPORT SERVICE 7.5 AUDIO SERVICE[1] 7.5.3 RATES AND CHARGES C. Transport Channels (Cont'd) 2. 100 to 5,000 Hz



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MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $63.00 $0.90 Over 8 to 25 63.00 0.90 Over 25 to 50 63.00 0.90 Over 50 63.00 0.90 DAILY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $ 7.25 $0.15 Over 8 to 25 7.30 0.15 Over 25 to 50 7.40 0.15 Over 50 7.50 0.15 [1] Effective February 1, 2020, Audio Service is grandfathered. Availability to current


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7. PRIVATE LINE TRANSPORT SERVICE 7.5 AUDIO SERVICE[1] 7.5.3 RATES AND CHARGES (Cont'd) NONRECURRING DAILY MONTHLY CHARGE RATE RATE D. Optional Features and Functions 1. Bridging, per port

• Distribution Amplifier[2] – $0.65 $6.00

2. Gain Conditioning, per service $37.00 0.75 3.42 3. Stereo, per service 32.00 1.50 1.10 4. Transfer Arrangement (key activated[3])

• Per four port arrangement including control channel termination[4] 22.00 1.50 2.00

[1] Effective February 1, 2020, Audio Service is grandfathered. Availability to current


[2] OR- SPUR. [3] The key activated control channel is rated as a Low Speed Data Channel

Termination and Transport Channel, if applicable. [4] A Channel Termination Charge will not apply for the connection of two

arrangements within the same serving wire center. One control channel can operate Multiple Transfer Arrangements in the same serving wire center, on the same service.

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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.1 GENERAL A. Basic Channel Description A Broadcast Video channel is a channel with one-way transmission capability for a

standard 525 - line/60 - field monochrome, or National Television Systems Committee color, video signal with no audio (2TV6-0) or one, two, three or four associated 15 kHz audio signals. Video channels with one and two audio signals (2TV6-1, 2TV6-2) are diplexed at a video channel bandwidth of 30 Hz to 6.6 MHz. Diplexed means video and audio signals are provided on the same facility or transmitted over the same facility. Non-diplexed means video and audio signals are provided on separate transmission facilities.

Video channels with one, two, three or four audio signals (4TV6-15A, 6TV6-15A,

8TV6-15A, 10TV6-15A) are non-diplexed at a video channel bandwidth of 30 Hz to 4.2 MHz. The provision and the bandwidth of the associated audio signal(s) is a function of the channel interface selected by the customer. Broadcast Video channels are provided between customer designated premises or between a customer designated premises and a Company Hub.

[1] Effective February 1, 2020, Broadcast Video Service is grandfathered. Availability


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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.1 GENERAL (Cont'd) B. Technical Specifications Packages PACKAGE TV– PARAMETER 1 Amplitude vs. Frequency Response X Chrominance/Luminance Inequalities

• Gain X • Delay X

Chrominance/Luminance Intermodulation X

Chrominance Nonlinear Gain X Chrominance Nonlinear Phase X

Crosstalk X Differential Gain X Differential Phase X Dynamic Gain (picture

and sync signal) X Field-Time Distortion X Gain/Frequency Distortion X Gain Stability X Insertion Gain X Line-Time Distortion X Long-Time Distortion X Luminance Nonlinearity X Luminance Signal/CCIR Weighted

Noise X Short-Time Distortion

• 2 T Pulse X • T - Bar Ringing X



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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.1 GENERAL B. Technical Specifications Packages (Cont'd) PACKAGE TV– PARAMETER 1 Signal/15 kHz Flat Weighted Noise X Signal/Low Frequency Noise (0-10 kHz) X Stereo Gain Difference X Stereo Phase Difference X Total Harmonic Distortion X Transient Sync Signal Non-Linearity X Video/Audio Delay Difference X The technical specifications are delineated in Technical Reference GR-338-CORE. C. Channel Interfaces Channel interfaces (CIs) define the bandwidth and the provision of the audio

signal(s) associated with a Broadcast Video channel. The compatible channel interfaces are set forth in the technical reference document.

D. Availability of Service Broadcast Video service is provided where facilities are available. Where facilities

are not available, Special Construction, as set forth in CenturyLink Operating Companies Tariff F.C.C. No. 12, may apply.



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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] (Cont'd) 7.6.2 PRICING PLANS A. Daily and Monthly Service Rate Plans Daily and Monthly Service Rate Plans are only available where facilities exist. No

minimum service period will apply to these plans. B. Fixed Period Service Rate Plans Broadcast Video may be ordered at the customer's option with a Video Service

Pricing Plan fixed period of 12, 36 or 60 months. The minimum service period for fixed period service is 12 months. The customer must specify the length of the fixed period service at the time the service is ordered.

For customers who subscribe to fixed period service of 12, 36 or 60 months, the

monthly rates for the entire fixed period will be frozen from Company-initiated increases or decreases, at the rates in effect for the fixed period on the service date.

All Broadcast Video rate elements included in a fixed period service must be

ordered under the same term conditions (e.g., all 36-month or all 60-month) and with the same negotiated service date.


month or subscribe to a new fixed period service. The monthly rates will be adjusted to those in effect for the new fixed period service. If the customer does not make a choice by the end of the fixed period, the rates will automatically revert to the month-to-month option.



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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.2 PRICING PLANS B. Fixed Period Service Rate Plans (Cont'd) Termination Liability and Waiver Policy will be in effect for all new customers

subscribing to the Video Service Pricing Plan. C. Upgrades in Rate Plans Services rated under the month-to-month plan or an existing fixed period service

rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring or discontinuance charges. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a 36-month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

New minimum service period applies to all Broadcast Video rate elements that are

upgraded in the following manner:


• If the service being upgraded has been in place for less than 12 months, the time

in service will be applied against the minimum period term.



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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] (Cont'd) 7.6.3 RATES AND CHARGES A. Monthly and Daily DAILY MONTHLY RATE[2] RATE 1. Channel Termination, per point of termination

• Video channel with zero audio, 2TV6-0 $217.00 $302.00

• Video channel diplexed with one audio, 2TV6-1 217.00 304.00 • Video channel, diplexed with two audio, 2TV6-2 217.00 304.00 • Video channel, non-diplexed with one audio, 4TV6-15A 232.00 339.00



[2] Daily rates will be topped at an amount that will not exceed the monthly rate. For

each consecutive day or part day of usage after the day the daily rates have been topped, a charge equal to 1/30th of the topped (monthly) rate will apply. For example, the applicable daily rates for three consecutive days for a 2TV6-1 video channel (2 channel terminations) diplexed with one audio and no transport channel would be: $434.00 ($217.00 x 2) for the daily rate for Day 1, the daily rate for Day 2 is $174.00 [$608.00 ($304.00 x 2) - $434.00 = $174.00] and the daily rate for Day 3 (through Day 30) is $20.27 ($608.00/30).

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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES A. Monthly and Daily 1. Channel Termination, per point of termination (Cont'd) DAILY MONTHLY RATE[2] RATE

• Video channel non-diplexed with two audio, 6TV6-15A $232.00 $339.00

• Video channel non-diplexed with three audio, 8TV6-15A 233.00 343.00 • Video channel, non-diplexed with four audio, 10TV6-15A 233.00 343.00

NONRECURRING CHARGE

• Per Channel Termination, per point of termination

- First $497.00 - Each Additional 442.00




each consecutive day or part day of usage after the day the daily rates have been topped, a charge equal to 1/30th of the topped (monthly) rate will apply. For example, the applicable daily rates for three consecutive days for a 2TV6-1 video channel (2 channel terminations) diplexed with one audio and no transport channel would be: $434.00 ($217.00 x 2) for the daily rate for Day 1, the daily rate for Day 2 is $174.00 [$608.00 ($304.00 x 2) - $434.00 = $174.00] and the daily rate for Day 3 (through Day 30) is $20.27 ($608.00/30).

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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES A. Monthly and Daily (Cont'd) 2. Transport Channels

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 – $62.00 Over 8 to 25 – 73.50 Over 25 to 50 – 92.00 Over 50 – 101.00 DAILY RATE[2] FIXED PER MILE 0 – – Over 0 to 8 – $3.00 Over 8 to 25 – 4.00 Over 25 to 50 – 4.00 Over 50 – 4.00 [1] Effective February 1, 2020, Broadcast Video Service is grandfathered. Availability



each consecutive day or part day of usage after the day the daily rates have been topped, a charge equal to 1/30th of the topped rate will apply.

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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES (Cont'd) B. 12 months MONTHLY RATE 1. Channel Termination, per point of termination

• Video channel with zero audio, 2TV6-0 $287.00 • Video channel diplexed with one audio, 2TV6-1 289.00 • Video channel, diplexed with two audio, 2TV6-2 289.00 • Video channel, non-diplexed with one audio, 4TV6-15A 322.00 • Video channel non-diplexed with two audio, 6TV6-15A 322.00 • Video channel non-diplexed with three audio, 8TV6-15A 326.00 • Video channel, non-diplexed with four audio, 10TV6-15A 326.00



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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES B.1. 12 months (Cont'd) NONRECURRING CHARGE



2. Transport Channels MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 – $59.00 Over 8 to 25 – 70.08 Over 25 to 50 – 87.00 Over 50 – 96.00 [1] Effective February 1, 2020, Broadcast Video Service is grandfathered. Availability


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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES (Cont'd) C. 36 months MONTHLY RATE 1. Channel Termination, per point of termination

• Video channel with zero audio, 2TV6-0 $272.00

• Video channel diplexed with one audio, 2TV6-1 274.00 • Video channel, diplexed with two audio, 2TV6-2 274.00 • Video channel, non-diplexed with one audio, 4TV6-15A 305.00 • Video channel non-diplexed with two audio, 6TV6-15A 305.00 • Video channel non-diplexed with three audio, 8TV6-15A 309.00 • Video channel, non-diplexed with four audio, 10TV6-15A 309.00



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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES C.1. 36 months (Cont'd) NONRECURRING CHARGE



2. Transport Channels MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 – $56.00 Over 8 to 25 – 65.81 Over 25 to 50 – 83.00 Over 50 – 91.00 [1] Effective February 1, 2020, Broadcast Video Service is grandfathered. Availability


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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES (Cont'd) D. 60 months MONTHLY RATE 1. Channel Termination, per point of termination

• Video channel with zero audio, 2TV6-0 $257.00

• Video channel diplexed with one audio, 2TV6-1 259.00 • Video channel, diplexed with two audio, 2TV6-2 259.00 • Video channel, non-diplexed with one audio, 4TV6-15A 288.00 • Video channel non-diplexed with two audio, 6TV6-15A 288.00 • Video channel non-diplexed with three audio, 8TV6-15A 292.00 • Video channel, non-diplexed with four audio, 10TV6-15A 292.00



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7. PRIVATE LINE TRANSPORT SERVICE 7.6 BROADCAST VIDEO SERVICE[1] 7.6.3 RATES AND CHARGES (Cont'd) D.1. 60 months (Cont'd) NONRECURRING CHARGE



2. Transport Channels MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 – $53.00 Over 8 to 25 – 62.39 Over 25 to 50 – 78.00 Over 50 – 86.00 7.7 RESERVED FOR FUTURE USE 7.8 RESERVED FOR FUTURE USE [1] Effective February 1, 2020, Broadcast Video Service is grandfathered. Availability


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 34 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET 7.9.1 GENERAL A. Basic Service Description HDTV-Net is a one-way, point-to-point digital video transport solution. This

service is provided over standard fiber optic facilities for transporting digital video signals that have been encoded to 19.4 Mbps, 270 Mbps or 1.48 Gbps.

B. Technical Specifications Packages HDTV-Net technical specifications are identified and delineated in Qwest

Corporation Technical Publication PUB 77401 as Serial Digital Video Service (SDVS).

C. Channel Interfaces The compatible channel interfaces are set forth in Qwest Corporation Technical

Publication PUB 77401. D. Availability of Service HDTV-Net is provided where facilities are available. Where suitable facilities are

unavailable for provisioning service Special Construction may be necessary and Special Construction charges may apply.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 35 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET (Cont’d) 7.9.2. PRICING PLANS A. Monthly Service Rate Plan The Monthly Service Rate Plan is only available where facilities exist. No

minimum service period will apply to this plan. B. Fixed Period Service Rate Plans The customer may subscribe to a 12-, 36-, or-60 month HDTV-Net fixed period

service rate plan. The minimum service period for fixed period service is 12 months. The customer must specify the length of the fixed period service at the time the service is ordered.

For customers who subscribe to fixed period service, the monthly rates for the

entire fixed period are exempt from Company-initiated increases. The rates are stabilized for the length of fixed period plan, and are the rates in effect on the service date.

All HDTV-Net rate elements included in a fixed period service must be ordered

under the same term conditions (e.g., all 12-month or all 36-month) and with the same negotiated service date.

At the end of the fixed period service, the customer may convert to current month-

to-month rates, extend the existing fixed period service plan, or subscribe to a new fixed period service. The monthly rates currently in effect for fixed period service would apply for new fixed period service. If the customer does not make a choice by the end of the fixed period, the rates automatically revert to the month-to-month option.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 36 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET 7.9.2. PRICING PLANS B. Fixed Period Service Rate Plans (Cont’d)

If a rate decrease occurs during the term of an existing fixed rate plan, reduction of

the plan rates does not apply. If the customer chooses to discontinue the service prior to the expiration of the

fixed period service, TLA will apply as set forth in 7.1.8., preceding. C. Upgrades in Rate Plans Services rated under the month-to-month plan or an existing fixed period service

rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring or termination charges. The new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a 12-month fixed period service may be upgraded to a new 12-, 36-, or-60 month, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

New minimum service period applies to all HDTV-Net rate elements being

upgraded, in the following manner:

• If the service being upgraded was in place for more than 12 months, minimum service period provisions will not apply, or

• If the service being upgraded was in place for less than 12 months, the time in

service will be applied against the minimum service period term. • If the channel interface and the customer designated premises remain the same.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 37 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET (Cont’d) 7.9.3 RATES AND CHARGES A. Month-to-Month MONTHLY RATE 1. Channel Termination, per point of termination for:

• 19.4 Mbps $ 800.00 • 270 Mbps 800.00 • 1.48 Gbps 1,000.00

NONRECURRING CHARGE 2. Channel Termination, per point of termination

• First $300.00 • Each Additional 200.00

(C) (C) (C) (C) (C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 38 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET 7.9.3 RATES AND CHARGES A. Month-to-Month (Cont’d) MONTHLY RATE 3. Transport Channels for: a. 19.4 Mbps, per mile $85.00 b. 270 Mbps MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 – $80.00 Over 8 to 25 – 90.00 Over 25 to 50 – 120.00 Over 50 – 130.00 MONTHLY RATE c. 1.48 Gbps, per mile $100.00

(C) (C) (C) (C) (C) (C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 39 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET 7.9.3 RATES AND CHARGES (Cont’d) B. 12 Months MONTHLY RATE 1. Channel Termination, per point of termination for:

• 19.4 Mbps $680.00 • 270 Mbps 784.00 • 1.48 Gbps 850.00



3. Transport Channels for: MONTHLY RATE a. 19.4 Mbps, per mile $72.25 b. 270 Mbps MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 – $ 78.40 Over 8 to 25 – 88.20 Over 25 to 50 – 117.60 Over 50 – 127.40 MONTHLY RATE c. 1.48 Gbps, per mile $85.00

(C) (C) (C) (C) (C) (C) (C) (C) (C) (C) (C) (C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 40 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET 7.9.3 RATES AND CHARGES (Cont’d) C. 36 Months MONTHLY RATE 1. Channel Termination, per point of termination for:

• 19.4 Mbps $640.00 • 270 Mbps 760.00 • 1.48 Gbps 800.00




(C) (C) (C) (C) (C) (C) (C) (C) (C) (C) (C) (C) (C)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41 EFFECTIVE: November 1, 2017 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.9 HDTV-NET 7.9.3 RATES AND CHARGES (Cont’d) D. 60 Months MONTHLY RATE 1. Channel Termination, per point of termination for:

• 19.4 Mbps $560.00 • 270 Mbps 720.00 • 1.48 Gbps 700.00




(D)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.1 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.1 GENERAL A. Basic Channel Description A Digital Data Service (DDS) channel is a channel for duplex four-wire

transmission of synchronous serial data at the rate of 2.4, 4.8, 9.6, 19.2, 56 or 64 kbps. Subrated DS0 Service is also available. The channel provides a synchronous service with timing provided by the Company through the Company's facilities to the customer in the received bit stream.

Digital Data Service 2.4, 4.8, 9.6, 19.2 or 56 kbps channels are provided between

two or more customer designated premises, between a customer designated premises and a Company Hub or between Company Hubs. A 64 kbps channel is provided between two customer designated premises, between a customer designated premises and a Company Hub or between Company Hubs. Subrated DS0 Service is provided between Company Hubs.

64 kbps Service (DA6) is based on a 56 kbps channel equipped with Secondary

Channel and with zero code suppression disabled. The service must be designed in accordance with Qwest Corporation Technical Publications PUB 77204 and 77312.

• When 64 kbps is multiplexed onto DS1 Service, the DS1 Service must be

optioned with Clear Channel Capability. The customer must specify the appropriate Network Channel Interface (NCI) and Network Channel (NC) codes as described in Qwest Corporation Technical Publications PUB 77204 or 77200.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.2 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.1 GENERAL A. Basic Channel Description (Cont'd) A Subrated DS0 Service (HCO) transports multiple subrate digital data channels,

(i.e., 20 at 2.4, 10 at 4.8, or 5 at 9.6 kbps) between Company Hubs as delineated in Qwest Corporation Technical Publications PUB 77204 and 77312.

When a Digital Data Service is ordered to terminate at a customer's designated

Interexchange Carrier's all-digital POP, which requires a digital interface level of 1.544 Mbps or higher, the Company will provide the required interface in accordance with Qwest Corporation Technical Publications PUB 77204 and 77312 and assess the customer a Digital Data Service channel termination.

B. Technical Specifications Packages PACKAGE DA– PARAMETER 1 2 3 4 5 6 Error-Free Seconds X X X X X X The Company will provide a channel capable of meeting a monthly average

performance as delineated in Qwest Corporation Technical Publication PUB 77312 while the channel is in service, if it is measured through a CSU equivalent which is designed, manufactured and maintained to conform with the specifications contained in Qwest Corporation Technical Publication PUB 77312.

Voltages which are compatible with Digital Data Service channels are delineated

in Qwest Corporation Technical Publication PUB 77312. [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.3 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.1 GENERAL (Cont'd) C. Channel Interfaces The channel interfaces (CIs), without Channel Service Unit, define the bit rates

that are available for a Digital Data Service channel. Compatible channel interfaces are set forth in Qwest Corporation Technical

Publications 77204 and 77312. 7.10.2 OPTIONAL FEATURES AND FUNCTIONS A. Central Office Bridging Capability This optional feature connects three or more customer designated premises. It is

not available with 64 kbps or Subrated DS0. B. Central Office Multiplexing 1. DS0 to Subrate (DS0B to DS0A Subrate) An arrangement that provides a Company multiplexer which converts a Subrated

DS0 (DS0B) channel containing up to twenty 2.4 kbps, ten 4.8 kbps, or five 9.6 kbps channels into up to twenty, ten, or five (respectively) subrate channels containing only one 2.4, 4.8 or 9.6 kbps circuit, each utilizing time division multiplexing. Where available, this option may be applied to both the DS1 to DS0-23 channel and DS1 to DS0-24 channel multiplexing options.

When an order is submitted to the Company to disconnect a channel termination

on a service that was ordered and provisioned as a channel termination, transport channel mileage, if applicable, and a Central Office Multiplexer, the optional feature and function of a Central Office Multiplexer must be provided in accordance with 7.1.1.D., following.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.4 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.2 OPTIONAL FEATURES AND FUNCTIONS B. Central Office Multiplexing (Cont'd) 2. DS1 to Voice This option is available as described in 7.11.2.B., following. 3. DS1 to DS0 - 23 or 24 channels This option is available as described in 7.11.2.B., following. C. Transfer Arrangement An arrangement that affords the customer an additional measure of flexibility in

the use of their Private Line Transport channel(s). The arrangement can be utilized to transfer a leg of a Private Line Transport Service to another channel that terminates in either the same or a different customer designated premises. A key activated control channel may be used to operate the transfer arrangement and will be rated as a Low Speed Data Service. The key will be located at the customer's premises and will be provided by the customer.

D. Secondary Channel This option provides an independent lower-data rate channel that the customer

may use to control or monitor their own network. The specific application is dependent on the customer provided equipment. This enhancement is available with 2.4, 4.8, 9.6, 19.2 and 56 kbps on two-point and multipoint arrangements. The control leg of a multipoint 56 kbps circuit with Secondary Channel requires a DS1 Service optioned for Clear Channel Capability.

Customer provided equipment interfacing with Secondary Channel service

arrangements must be designed in accordance with Qwest Corporation Technical Publications PUB 77204 and 77312.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.5 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d) E. Central Office Multiplexer to Multiplexer Connecting Arrangement 1. Subrate to Subrate An arrangement that allows a customer to connect an individual channel of one

DS0 to Subrate Multiplexer to an individual channel of another DS0 to Subrate Multiplexer, at 2.4, 4.8 or 9.6 kbps within the same Company Hub as specified in B., preceding.

In addition, this arrangement allows a customer to connect an individual channel

from one DS0 to Subrate Multiplexer to an individual channel of another DS0 to Subrate Multiplexer located in a different Company Hub, at 2.4, 4.8 or 9.6 kbps as set forth in B., preceding. Transport Channel mileage applies between Company Hubs at the applicable speed.

2. DS0 to DS0 An arrangement that allows a customer to connect an individual channel of one

DS1 to DS0 Multiplexer to an individual channel of another DS1 to DS0 Multiplexer within the same Company Hub. In addition, this arrangement can be used to allow a customer to connect an individual channel of one DS1 to Voice Grade Multiplexer to another DS1 to Voice Grade Multiplexer within the same Company Hub. DS0 to DS0 can be used for 2.4, 4.8, 9.6, 19.2, 56, 64 kbps and Subrated DS0. DS0 to DS0 with Secondary Channel can be used for 2.4, 4.8, 9.6 and 56 kbps.


from one DS1 to DS0 Multiplexer to an individual channel of another DS1 to DS0 Multiplexer located in a different Company Hub as set forth in B., preceding. Transport Channel mileage applies between Company Hubs at the applicable speed.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.6 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.2 OPTIONAL FEATURES AND FUNCTIONS E. Central Office Multiplexer to Multiplexer Connecting Arrangement (Cont'd) 3. One Subrate to Subrate or DS0 to DS0 Central Office Multiplexer to Multiplexer

Connecting Arrangement will apply per Company Hub. For example, when a Central Office Multiplexer to Multiplexer Connecting Arrangement is made within the same Company Hub, only one arrangement will apply. When a Central Office Multiplexer to Multiplexer Connecting Arrangement is made in different Company Hubs, one Central Office Multiplexer to Multiplexer Connecting Arrangement will apply for each Company Hub. Transport Channel mileage will apply at the applicable speed. For example, a customer wants to connect one 2.4 kbps channel on a DS0 to Subrate Multiplexer from Company Hub A to a DS0 to Subrate Multiplexer in Company Hub B. The customer would pay for two Central Office Multiplexer to Multiplexer Connecting Arrangements and Transport Channel mileage at 2.4 kbps rates as set forth in 7.10.4, following.

F. Command A Link This feature allows the customer to control the reconfiguration of a Private Line



Service and DS3 Service

Command A Link is available only in selected serving wire centers. [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.7 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.2 OPTIONAL FEATURES AND FUNCTIONS F. Command A Link (Cont'd) 1. Command A Link Access Options: a. Attendant Access When a customer requests the Company to make changes on their behalf, an

Attendant Access charge applies, per transaction requested. Examples of transactions include, but are not limited to the following: • Each reconfiguration performed, including connecting, disconnecting, or





There is no additional charge for customers who use Web Based Access. G. Direct Digital Access Line (DDAL) This option provides the addition of supervisory signaling to a full duplex four-

wire 56 kbps two-point channel for use with a public switched digital service (PSDS).



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.8 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) H. Technical Specifications Packages for Optional Features and Functions AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE DA– 1 2 3 4 5 6

• Central Office Bridging Capability X X X X X • Central Office Multiplexer to Multiplexer Connecting Arrangement X X X X X X • Transfer Arrangement X X X X X • Secondary Channel X X X X X • Command A Link X X X X X • Direct Digital Access Line X

AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE HC– 0

• DS0 to Subrate (DS0B to DS0A) X • Central Office Multiplexer to Multiplexer Connecting Arrangement X

7.10.3 PRICING PLANS

The Variable Term Pricing Plan is available as specified in 7.1.3. [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.9 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] (Cont'd) 7.10.4 RATES AND CHARGES A. Monthly NONRECURRING MONTHLY CHARGE RATE 1. Channel Termination, per point of termination

• 2.4 kbps $124.24 $119.00 • 4.8 kbps 125.00 119.00 • 9.6 kbps 124.40 119.00 • 19.2 kbps 125.00 139.00 • 56 kbps 124.48 139.00 • 64 kbps 124.50 139.00

2. Transport Channels a. 2.4 kbps MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $49.00 $1.50 Over 8 to 25 49.00 1.50 Over 25 to 50 49.00 1.50 Over 50 49.00 1.50 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.10 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES A. Monthly 2. Transport Channels (Cont'd) b. 4.8 kbps MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $49.00 $1.50 Over 8 to 25 49.00 1.50 Over 25 to 50 49.00 1.50 Over 50 49.00 1.50 c. 9.6 kbps MILEAGE BANDS 0 – – Over 0 to 8 49.00 1.50 Over 8 to 25 49.00 1.50 Over 25 to 50 49.00 1.50 Over 50 49.00 1.50 d. 19.2 kbps 0 – – Over 0 to 8 49.00 1.50 Over 8 to 25 49.00 1.50 Over 25 to 50 49.00 1.50 Over 50 49.00 1.50 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


(M) Material moved to Page 41.9. (M1) Material moved from Page 41.11.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.11 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES A. Monthly 2. Transport Channels (Cont'd) e. 56 kbps MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $49.00 $1.50 Over 8 to 25 49.00 1.50 Over 25 to 50 49.00 1.50 Over 50 49.00 1.50 f. 64 kbps MILEAGE BANDS 0 – – Over 0 to 8 49.00 1.50 Over 8 to 25 49.00 1.50 Over 25 to 50 49.00 1.50 Over 50 49.00 1.50 g. Subrated DS0

MILEAGE BANDS 0 – – Over 0 to 8 49.00 1.50 Over 8 to 25 49.00 1.50 Over 25 to 50 49.00 1.50 Over 50 49.00 1.50 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.12 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES A. Monthly (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. Optional Features and Functions a. Bridging, per port – $ 7.50 b. Central Office Multiplexing, per arrangement[2]

• DS0 to Subrates - Up to 20 2.4 kbps services $239.50 80.00 - Up to 10 4.8 kbps services 219.50 70.00 - Up to 5 9.6 kbps services 214.50 60.00

c. Transfer Arrangement (key activated[3,4]), per four port arrangement including control channel termination – 25.00 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


[2] Nonrecurring charges apply when the MUX is not installed at the same time as a

Channel Termination. [3] The key activated control channel is rated as a Low Speed Data Channel


arrangements within the same serving wire center. One control channel can operate Multiple Transfer Arrangements in the same serving wire center.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.13 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES A. Monthly 3. Optional Features and Functions (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Secondary Channel, per point of termination[2] $100.00 $ 3.32 e. Central Office Multiplexer to Multiplexer Connecting Arrangement, per connection

• Subrate to Subrate[3] 12.00 40.00 • Subrate to Subrate with Secondary Channel[3] 12.00 40.00 • DS0 to DS0[4] 12.00 40.00 • DS0 to DS0 with Secondary Channel[4] 12.00 40.00



[2] The nonrecurring charge applies when this feature is ordered subsequent to the

initial installation of service. [3] For use between an individual channel of one DS0 to Subrate Multiplexer and an

individual channel of another DS0 to Subrate Multiplexer. [4] For use between an individual channel of one DS1 to DS0 Multiplexer and an

individual channel of another DS1 to DS0 Multiplexer.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.14 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES A. Monthly 3. Optional Features and Functions (Cont'd) NONRECURRING MONTHLY CHARGE RATE f. Command A Link

• Per 56 kbps port on digital cross-connect device $25.00 $15.50 • Per Virtual Port to allow interconnection of two separate customers' circuits 15.00 – • Attendant Access, per transaction 30.00 –

g. Direct Digital Access Line, per two-point 56 kbps circuit 12.00 7.50 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.15 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES (Cont’d) B. 12 Months NONRECURRING MONTHLY CHARGE RATE 1. Channel Termination, per point of termination

• 56 kbps $124.48 $68.00 • 64 kbps 124.50 68.00



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.16 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES B. 12 Months (Cont'd) 2. Transport Channels

MONTHLY RATE MILEAGE BANDS FIXED PER MILE

a. 56 kbps 0 – – Over 0 to 8 $21.75 $0.44 Over 8 to 25 21.75 0.44 Over 25 to 50 21.75 0.44 Over 50 21.75 0.44 b. 64 kbps 0 – – Over 0 to 8 21.75 0.44 Over 8 to 25 21.75 0.44 Over 25 to 50 21.75 0.44 Over 50 21.75 0.44 NONRECURRING MONTHLY CHARGE RATE 3. Optional Features and Functions Bridging, per port – $7.25 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.17 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] (Cont'd) 7.10.4 RATES AND CHARGES C. 24 Months NONRECURRING MONTHLY CHARGE RATE 1. Channel Termination, per point of termination

• 56 kbps $124.48 $66.00 • 64 kbps 124.50 66.00



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.18 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES C. 24 Months (Cont'd)

2. Transport Channels MONTHLY RATE MILEAGE BANDS FIXED PER MILE a. 56 kbps 0 – – Over 0 to 8 $21.00 $0.43 Over 8 to 25 21.00 0.43 Over 25 to 50 21.00 0.43 Over 50 21.00 0.43 b. 64 kbps 0 – – Over 0 to 8 21.00 0.43 Over 8 to 25 21.00 0.43 Over 25 to 50 21.00 0.43 Over 50 21.00 0.43 NONRECURRING MONTHLY CHARGE RATE 3. Optional Features and Functions Bridging, per port – $7.00 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.19 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES (Cont’d)

D. 36 Months NONRECURRING MONTHLY CHARGE RATE 1. Channel Termination, per point of termination

• 2.4 kbps $124.24 $61.20

• 4.8 kbps 125.00 61.20

• 9.6 kbps 124.40 61.20

• 19.2 kbps 125.00 63.00

• 56 kbps 124.48 63.00

• 64 kbps 124.50 63.00 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.20 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES D. 36 Months (Cont’d) [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.21 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES D. 36 Months (Cont'd) 2. Transport Channels, 2.4 kbps, 4.8 kbps, 9.6 kbps, 19.2 kbps, 56 kbps, 64 kbps and Subrated DS0 MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $20.25 $0.41 Over 8 to 25 20.25 0.41 Over 25 to 50 20.25 0.41 Over 50 20.25 0.41 [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.22 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES D. 36 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. Optional Features and Functions a. Bridging, per port – $ 6.75 b. Central Office Multiplexing, per arrangement[2]

• DS0 to Subrates - Up to 20 2.4 kbps services $239.50 72.00 - Up to 10 4.8 kbps services 219.50 63.00 - Up to 5 9.6 kbps services 214.50 54.00




Channel Termination.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.23 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES (Cont’d) E. 60 Months

NONRECURRING MONTHLY CHARGE RATE 1. Channel Termination, per point of termination

• 2.4 kbps $124.24 $54.40

• 4.8 kbps 125.00 54.40

• 9.6 kbps 124.40 54.40

• 19.2 kbps 125.00 56.00

• 56 kbps 124.48 56.00

• 64 kbps 124.50 56.00



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.24 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES E. 60 Months (Cont’d) [1] Effective February 1, 2020, Digital Data Service is grandfathered. Availability to


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.25 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES E. 60 Months (Cont'd) 2. Transport Channels, 2.4 kbps, 4.8 kbps, 9.6 kbps, 19.2 kbps, 56 kbps, 64 kbps and Subrated DS0

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 $18.00 $0.37

Over 8 to 25 18.00 0.37

Over 25 to 50 18.00 0.37

Over 50 18.00 0.37



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.26 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.10 DIGITAL DATA SERVICE[1] 7.10.4 RATES AND CHARGES E. 60 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. Optional Features and Functions a. Bridging, per port – $ 6.00 b. Central Office Multiplexing, per arrangement[2]

• DS0 to Subrates

- Up to 20 2.4 kbps services $239.50 64.00 - Up to 10 4.8 kbps services 219.50 56.00 - Up to 5 9.6 kbps services 214.50 48.00





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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.27 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.1 GENERAL A. Basic Channel Description DS1 is a high capacity channel for the transmission of 1.544 or 3.152 Mbps

isochronous serial data having a line code of bipolar with alternate mark inversion or Bipolar with Eight Zero Substitution.

The 1.544 Mbps signal consists of 1.536 Mbps of customer information and .008

Mbps signal for other use, (e.g. framing and synchronization). The signal provided to the customer's premises will have the characteristics of a

DSX-1 signal, as described in Qwest Corporation Technical Publication PUB 77375 transmitted through a cable pair having a loss not greater than 16.5 dB.

Should the customer choose joint designed interface signal (DJ) to the customer's

designated premises, the characteristics are described in Qwest Corporation Technical Publication PUB 77375.

When a DS1 Service channel is ordered to terminate at a customer's designated

Interexchange Carrier's all-digital POP, which requires a digital interface level of 1.544 Mbps or higher, the Company will provide the required interface in accordance with 7.1.H. and assess the customer a DS1 Service channel termination.

Additional information for customer use is set forth in Qwest Corporation

Technical Publication PUB 77200. DS1 Service may also be provided without framing. A Free-Framed DS1 signal

shall have electrical characteristics identical to the framed 1.544 Mbps signals for DS1 Service with B8ZS, except for the lack of an apparent Frame Format. Free-Framed DS1 can only be provided where suitable equipment is available.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.28 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.1 GENERAL (CONT’D) B. Technical Specifications Packages PACKAGE HC– PARAMETER 1 1C Error-Free Seconds X X HC1 channel technical parameters are delineated in Qwest Corporation Technical

Publication PUB 77375 when measured through a CSU equivalent which is designed, manufactured, and maintained to conform with the specifications contained in Technical Reference GR-54-CORE.

C. Channel Interfaces The channel interface (CI) defines the bit rate, line code and framing format that is

available for a DS1 channel. 7.11.2 OPTIONAL FEATURES AND FUNCTIONS A. Automatic Loop Transfer The Automatic Loop Transfer provides protection on a 1xN basis against failure

of the facilities between a customer designated premises and the wire center serving that premises. Protection is furnished through the use of a switching arrangement that automatically switches to a spare channel when a working channel fails. The spare channel is not included as a part of the option. This option requires compatible equipment at both the serving wire center and the customer premises. The customer is responsible for providing the equipment at its premises.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.29 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) B. Central Office Multiplexing 1. DS1C to DS1 An arrangement that converts a 3.152 Mbps channel to two DS1 channels using

digital time division multiplexing. 2. DS1 to Voice An arrangement that provides a Telephone Company multiplexer which converts

a 1.544 Mbps DS1 channel to twenty-four 64.0 kbps DS0 channels utilizing time division multiplexing. (A standard voice channel normally occupies one 64.0 kbps channel.) The twenty-four channels may be used for the provisioning of Switched Access, Local Exchange Service, Low Speed Data, Voice Grade, Audio Services, Digital Data Service via dataport and Simultaneous Voice Data Service.


on a service that was ordered and provisioned as a channel termination, transport channel mileage, if applicable, and a Central Office Multiplexer, the optional feature and function of a Central Office Multiplexer must be provided in accordance with 7.1.1.D.

When used wiCenth digital services, the customer must specify the appropriate

network channel code, as delineated in Qwest Corporation Technical Publication PUB 77200, to ensure proper synchronization. This option is provided with the following network channel interfaces:

• SuperFrame format with B8ZS line code • SuperFrame format with bipolar AMI line code • Extended SuperFrame format with bipolar AMI line code • Extended SuperFrame format with B8ZS line code • Extended SuperFrame with the ZBTSI algorithm and bipolar AMI line code.

Network channel interfaces are further described in Qwest Corporation Technical

Publication PUB 77375.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.30 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS B. Central Office Multiplexing (Cont'd) 3. DS1 to DS0 - 23 or 24 Channels A DS1 to DS0 - 23 channel is an arrangement that converts a 1.544 Mbps DS1

channel to twenty-three 64.0 kbps DS0 channels utilizing time division multiplexing. This option works with the bipolar AMI line code with T1DM format. The twenty-three channels may be used for Digital Data Services.

A DS1 to DS0 - 24 channel is an arrangement that converts a 1.544 Mbps DS1

channel to twenty-four 64.0 kbps DS0 channels utilizing time division multiplexing. The twenty-four channels may be used for Digital Data Services.


on a service that was ordered and provisioned as a channel termination, transport channel mileage, if applicable, and a Central Office Multiplexer, the optional feature and function of a Central Office Multiplexer must be provided in accordance with 7.1.1.D.

This option is provided with the following network channel interfaces:

• SuperFrame format with bipolar B8ZS line code • SuperFrame format with bipolar AMI line code • Extended SuperFrame format with bipolar AMI line code • Extended SuperFrame format with B8ZS line code • Extended SuperFrame with the ZBTSI algorithm and bipolar AMI line code.

Network channel interfaces are further described in Qwest Corporation Technical Publication PUB 77375.

4. DS0 to Subrate This option can be found in 7.10.2.B.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.31 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) C. Central Office Multiplexer to Multiplexer Connecting Arrangement An arrangement to allow a customer to interconnect an individual channel of one

multiplexer to an individual channel of another multiplexer at the DS1 level as delineated in Qwest Corporation Technical Publication PUB 77375. This feature may be optioned for the Bipolar with Eight Zero Substitution line code as delineated in Qwest Corporation Technical Publication PUB 77375.

When a central office multiplexer to multiplexer connecting arrangement is made

within the same serving wire center, only one arrangement will apply. When a central office multiplexer to multiplexer connecting arrangement is made in different serving wire centers, one arrangement will apply for each serving wire center. When applicable, Transport Mileage will also apply.

For example, if a customer connects one 1.544 Mbps channel on a DS3 to DS1

multiplexer from serving wire center A to a DS3 to DS1 multiplexer in serving wire center B, they would pay for two Central Office Multiplexer to Multiplexer Connecting Arrangements and Transport Mileage.

D. Clear Channel Capability An arrangement that allows a customer to transport 1.536 information rate signals

through a 1.544 Mbps line rate with no constraint on the quantity or sequence of ones (mark) and zero (space) bits.

1. B8ZS Option This option requires the customer signal at the channel interface to conform to the

Bipolar with Eight Zero Substitution (B8ZS) line code algorithm as described in Qwest Corporation Technical Publication PUB 77375. A Service Rearrangement charge applies to change to B8ZS, as set forth in 7.1.1.A.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.32 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) E. Transfer Arrangement An arrangement that affords the customer an additional measure of flexibility in

the use of their Private Line Transport channel(s). The arrangement can be utilized to transfer a leg of a Private Line Transport Service to another channel that terminates in either the same or a different customer designated premises.

A key activated control channel may be used to operate the transfer arrangement

and will be rated as a Low Speed Data service. The key will be located at the customer's premises and will be provided by the customer.

F. Command A Link This feature allows the customer to control the reconfiguration of a Private Line




Command A Link is available only in selected serving wire centers.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.33 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS F. Command A Link - BSE (Cont’d) 1. Command A Link Access Options: a. Attendant Access When a customer requests the Telephone Company to make changes on their

behalf, an Attendant Access charge applies, per transaction requested. Examples of transactions include, but are not limited to the following: • Each reconfiguration performed, including connecting, disconnecting, or





There is no additional charge for customers who use Web Based Access.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.34 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d) G. Self-Healing Alternate Route Protection Self-Healing Alternate Route Protection (SHARP) provides added reliability to

DS1 Service transported over fiber optic facilities. This feature provides a separate facility path for the protection system between the Serving Wire Center and the Telephone Company Point of Termination located in the same building as the customer designated premises, when the customer or building owner provide the structure for diverse entrance facilities into the building.

In those instances where the customer or building owner requests the SHARP

option but does not provide the structure for diverse entrance facilities into the building, this feature provides a separate facility path for the protection system between the first utility vault outside the Serving Wire Center (generally all facilities leave a Wire Center, to the first utility vault within the same conduit, cable, sheath, etc.) and the last terminal prior to the customer's premises.

This added protection is provided by ensuring that backup electronics and two

physically separate facility paths are used in the provisioning of the service. A primary (or working) service path is established between the Serving Wire Center and the customer designated premises. A secondary (or protect path) is provisioned between the customer designated premises and the Serving Wire Center via a Company designated Alternate Wire Center. Should the working path or electronics fail, or the service performance becomes impaired, i.e., the bit error rate degenerates to less than or equal to 10 to the minus 6, the DS1 Service will automatically switch to the service protect path in order to maintain a near continuous flow of information between locations.

Due to constraints of the local network architecture as determined by the

Company, there may be occasions where the service will be provisioned without the use of an Alternate Wire Center.

Technical Specifications for SHARP are delineated in Qwest Corporation

Technical Publication PUB 77340. The offering of SHARP contemplates the use of existing facilities. There may be

occasions where the SHARP option is not available due to facilities limitations, in such cases where it is necessary to construct facilities then Special Construction will apply as set forth in CenturyLink Operating Companies Tariff F.C.C. No. 12, 2.6.4.D.1.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.35 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) H. American National Standards Institute Extended SuperFrame (ANSI ESF) ANSI ESF format may be transmitted by customer equipment on DS1 Service

between two customer premises. ANSI ESF with Company DS1 Central Office Multiplexing and/or Command A Link is available only in suitably equipped Company Serving Wire Centers. ANSI ESF format is available as delineated in Technical Reference ANSI T1.403. A Service Rearrangement charge applies to change from SuperFrame to ANSI ESF, as set forth in 7.1.1.A., preceding.

I. Environmental Cabinet or Relay Rack An Environmental Cabinet or a Relay Rack provides housing for DS1 network

interface equipment in locations where there are unique environmental conditions. A nonrecurring charge applies for each DS1 termination in an Environmental Cabinet.

Customers with cabinets installed prior to August 3, 1999, were billed on a per

cabinet basis and may build to a capacity of four DS1 terminations for each existing cabinet. Additional Environmental Cabinets will be provided and billed on a per DS1 termination basis.

The Company will install equipment at the customer’s premises in Company-

provided cabinets or relay racks according to corporate environmental requirements. These requirements allow service to function in a safe, reliable manner and allow the Company to access and maintain the equipment.

The customer may elect to decline Company-provided cabinets or relay racks and

utilize their own. The customer-provided power or space must meet the Technical Specifications as delineated in Qwest Corporation Technical Publication PUB 77368 (for Indoor Environment Cabinet and Relay Rack) and in Qwest Corporation Technical Publication PUB 77419 (for Outdoor Environmental Cabinet). Any service disruptions resulting from issues related to customer-provided power or space will relieve the Company of all related performance objectives, repair intervals and service interruption credits.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.36 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) J. Technical Specifications Packages for Optional Features and Functions AVAILABLE WITH TECHNICAL SPECIFICATIONS PACKAGE HC– 1 1C

• Automatic Loop Transfer X • Central Office Multiplexing:

- DS1C to DS1 X - DS1 to Voice and Digital Data X - DS1 to DS0 - 23 or 24 Channels X

• Central Office Multiplexer to Multiplexer Connecting Arrangement X • Clear Channel Capability X • Command A Link X • Transfer Arrangement X

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.37 EFFECTIVE: October 22, 2018 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.38 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE (Cont'd) 7.11.3 PRICING PLANS A. The Variable Term Pricing Plan. 7.11.4 RATES AND CHARGES

Rates and charges for Non-Plan, and Zones 1, 2 and 3 apply as set forth in 7.1.1.B.

A. Channel Termination, End User per point of termination 1. 1.544 Mbps NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 Zone 3

• Monthly $322.50 $322.50 $322.50 $322.50 • 12 Months 322.50 322.50 322.50 322.50 • 24 Months 322.50 322.50 322.50 322.50 • 36 Months 322.50 322.50 322.50 322.50 • 60 Months 322.50 322.50 322.50 322.50

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE ARIZONA NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $239.17 (I) $300.56 (I) $310.64(I) • 12 Months N/A 199.31 250.47 258.87 • 24 Months N/A 189.34 237.94 245.92 • 36 Months N/A 179.38 225.42 232.98 • 60 Months N/A 179.38 (I) 225.42 (I) 232.98(I)

MONTHLY RATE COLORADO NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $300.56 (I) $239.17 (I) $300.56 (I) $310.64(I) • 12 Months 250.47 199.31 250.47 258.87 • 24 Months 237.94 189.34 237.94 245.92 • 36 Months 225.42 179.38 225.42 232.98 • 60 Months 225.42 (I) 179.38 (I) 225.42 (I) 232.98(I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE IDAHO (NORTHERN) NON-PLAN

• Monthly $300.56 (I) • 12 Months 250.47 • 24 Months 237.94 • 36 Months 225.42 • 60 Months 225.42 (I)

MONTHLY RATE IDAHO (SOUTHERN) NON-PLAN

• Monthly $300.56 (I) • 12 Months 250.47 • 24 Months 237.94 • 36 Months 225.42 • 60 Months 225.42 (I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE IOWA NON-PLAN ZONE 1 ZONE 2 ZONE 3


MONTHLY RATE MINNESTOTA NON-PLAN ZONE 1 ZONE 2 ZONE 3


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE MONTANA NON-PLAN

• Monthly $300.56 (I) • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42 (I)

MONTHLY RATE NEBRASKA NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $239.17 (I) $300.56 (I) $310.64 (I) • 12 Months N/A 199.31 250.47 258.87 • 24 Months N/A 189.34 237.94 245.92 • 36 Months N/A 179.38 225.42 232.98 • 60 Months N/A 179.38 (I) 225.42 (I) 232.98 (I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE NEW MEXICO NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $239.17 (I) $300.56 (I) $310.64 (I) • 12 Months N/A 199.31 250.47 258.87 • 24 Months N/A 189.34 237.94 245.92 • 36 Months N/A 179.38 225.42 232.98 • 60 Months N/A 179.38 (I) 225.42 (I) 232.98 (I)

MONTHLY RATE NORTH DAKOTA NON-PLAN

• Monthly $300.56 (I) • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42 (I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE OREGON NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $300.56 (I) $239.17 (I) $300.56 (I) $310.64(I) • 12 Months 250.47 199.31 250.47 258.87 • 24 Months 237.94 189.34 237.94 245.92 • 36 Months 225.42 179.38 225.42 232.98 • 60 Months 225.42 (I) 179.38 (I) 225.42 (I) 232.98(I)

MONTHLY RATE SOUTH DAKOTA NON-PLAN

• Monthly $300.56 (I) • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42 (I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE UTAH NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $300.56 (I) N/A $300.56 (I) $310.64(I) • 12 Months 250.47 N/A 250.47 258.87 • 24 Months 237.94 N/A 237.94 245.92 • 36 Months 225.42 N/A 225.42 232.98 • 60 Months 225.42 (I) N/A 225.42 (I) 232.98(I)

MONTHLY RATE WASHINGTON NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $239.17 (I) $300.56 (I) $310.64(I) 12 Months N/A 199.31 250.47 258.87 • 24 Months N/A 189.34 237.94 245.92 • 36 Months N/A 179.38 225.42 232.98 • 60 Months N/A 179.38 (I) 225.42 (I) 232.98(I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES A. Channel Termination, End User per point of termination 1. 1.544 Mbps (Cont'd) MONTHLY RATE WYOMING NON-PLAN

• Monthly $300.56 (I) • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42 (I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.8 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES (Cont’d) B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps MONTHLY RATE ARIZONA NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $239.17 $300.56 $310.64 • 12 Months N/A 199.31 250.47 258.87 • 24 Months N/A 189.34 237.94 245.92 • 36 Months N/A 179.38 225.42 232.98 • 60 Months N/A 179.38 225.42 232.98

MONTHLY RATE COLORADO NON-PLAN ZONE 1 ZONE 2 ZONE 3


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.9 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps (Cont'd) MONTHLY RATE IDAHO (NORTHERN) NON-PLAN

• Monthly $300.56 • 12 Months 250.47 • 24 Months 237.94 • 36 Months 225.42 • 60 Months 225.42

MONTHLY RATE IDAHO (SOUTHERN) NON-PLAN

• Monthly $300.56 • 12 Months 250.47 • 24 Months 237.94 • 36 Months 225.42 • 60 Months 225.42

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.10 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps (Cont'd) MONTHLY RATE IOWA NON-PLAN ZONE 1 ZONE 2 ZONE 3


MONTHLY RATE MINNESTOTA NON-PLAN ZONE 1 ZONE 2 ZONE 3


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.11 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps (Cont'd) MONTHLY RATE MONTANA NON-PLAN

• Monthly $300.56 • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42

MONTHLY RATE NEBRASKA NON-PLAN ZONE 1 ZONE 2 ZONE 3


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.12 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps (Cont'd) MONTHLY RATE NEW MEXICO NON-PLAN ZONE 1 ZONE 2 ZONE 3


MONTHLY RATE NORTH DAKOTA NON-PLAN

• Monthly $300.56 • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.13 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps (Cont'd) MONTHLY RATE OREGON NON-PLAN ZONE 1 ZONE 2 ZONE 3


MONTHLY RATE SOUTH DAKOTA NON-PLAN

• Monthly $300.56 • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.14 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps (Cont'd) MONTHLY RATE UTAH NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $300.56 N/A $300.56 $310.64 • 12 Months 250.47 N/A 250.47 258.87 • 24 Months 237.94 N/A 237.94 245.92 • 36 Months 225.42 N/A 225.42 232.98 • 60 Months 225.42 N/A 225.42 232.98

MONTHLY RATE WASHINGTON NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $239.17 $300.56 $310.64 12 Months N/A 199.31 250.47 258.87 • 24 Months N/A 189.34 237.94 245.92 • 36 Months N/A 179.38 225.42 232.98 • 60 Months N/A 179.38 225.42 232.98

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.39.15 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Channel Termination, End User per point of termination – Point of Presence 1. 1.544 Mbps (Cont'd) MONTHLY RATE WYOMING NON-PLAN

• Monthly $300.56 • 12 Months 250.47

• 24 Months 237.94

• 36 Months 225.42

• 60 Months 225.42

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.40 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES (Cont’d) B. Central Office 1.544 Mbps Connecting Channel, per connection 1. Between two different 1.544 Mbps not installed as one service NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $30.00 $30.00 $30.00 $30.00

• 12 Months 30.00 30.00 30.00 30.00

• 24 Months 30.00 30.00 30.00 30.00 • 36 Months 30.00 30.00 30.00 30.00

• 60 Months 30.00 30.00 30.00 30.00

MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.41 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES B. Central Office 1.544 Mbps Connecting Channel, per connection (Cont'd) 2. Between a 1.544 Mbps Channel Termination or Transport Channel and a termination on a WATS Telephone Company Switch NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 ZONE 3



• Monthly $10.00 $10.00 $10.00 $10.00 • 12 Months 9.70 9.70 9.70 9.70 • 24 Months 9.50 9.50 9.50 9.50

• 36 Months 9.20 9.20 9.20 9.20 • 60 Months 8.00 8.00 8.00 8.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES (Cont’d) C. Transport Channels 1. 1.544 Mbps

a. Monthly ARIZONA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8

- Fixed N/A $96.30 (I) $96.30 (I) $96.30(I) - Per Mile N/A 29.01 29.01 29.01

• Over 8 to 25 - Fixed N/A 96.30 96.30 96.30 - Per Mile N/A 29.01 29.01 29.01

• Over 25 to 50

- Fixed N/A 96.30 96.30 96.30 - Per Mile N/A 29.01 29.01 29.01

• Over 50

- Fixed N/A 96.30 96.30 96.30 - Per Mile N/A 29.01 (I) 29.01 (I) 29.01(I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) COLORADO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8

- Fixed $96.30 (I) $96.30 (I) $96.30 (I) $96.30(I) - Per Mile 29.01 29.01 29.01 29.01

• Over 8 to 25

- Fixed 96.30 96.30 96.30 96.30 - Per Mile 29.01 29.01 29.01 29.01

• Over 25 to 50

- Fixed 96.30 96.30 96.30 96.30 - Per Mile 29.01 29.01 29.01 29.01

• Over 50

- Fixed 96.30 96.30 96.30 96.30 - Per Mile 29.01 (I) 29.01 (I) 29.01 (I) 29.01(I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) IDAHO (NORTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN

• 0 - Fixed – - Per Mile –

• Over 0 to 8

- Fixed $96.30 (I) - Per Mile 29.01

• Over 8 to 25 - Fixed 96.30 - Per Mile 29.01


• Over 50 - Fixed 96.30 - Per Mile 29.01 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) IDAHO (SOUTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $96.30 (I) - Per Mile 29.01

• Over 8 to 25 - Fixed $96.30 - Per Mile 29.01

• Over 25 to 50 - Fixed $96.30 - Per Mile 29.01

• Over 50 - Fixed $96.30 - Per Mile 29.01 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) IOWA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed N/A – – – - Per Mile N/A – – –

• Over 0 to 8

- Fixed N/A $96.30 (I) $96.30 (I) $96.30 (I) - Per Mile N/A 29.01 29.01 29.01

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed N/A 96.30 96.30 96.30 - Per Mile N/A 29.01 (I) 29.01 (I) 29.01 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) MINNESOTA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) MONTANA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $96.30 (I) - Per Mile 29.01




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) NEBRASKA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) NEW MEXICO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) NORTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $96.30 (I) - Per Mile 29.01



• Over 50 - Fixed 96.30 - Per Mile 29.01(I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) OREGON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 96.30 96.30 96.30 96.30 - Per Mile 29.01 29.01 29.01 29.01

• Over 25 to 50

- Fixed 96.30 96.30 96.30 96.30 - Per Mile 29.01 29.01 29.01 29.01

• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) SOUTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $96.30 (I) - Per Mile 29.01




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) UTAH MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – N/A – – - Per Mile – N/A – –

• Over 0 to 8

- Fixed $96.30 (I) N/A $96.30 (I) $96.30 (I) - Per Mile 29.01 N/A 29.01 29.01

• Over 8 to 25

- Fixed 96.30 N/A 96.30 96.30 - Per Mile 29.01 N/A 29.01 29.01

• Over 25 to 50


• Over 50

- Fixed 96.30 N/A 96.30 96.30 - Per Mile 29.01 (I) N/A 29.01 (I) 29.01 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) WASHINGTON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.42.14 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps a. Monthly (Cont’d) WYOMING MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $96.30 (I) - Per Mile 29.01




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps(Cont'd) b. 12 Months ARIZONA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) COLORADO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0

- Fixed – – – – - Per Mile – – – –

• Over 0 to 8

- Fixed $80.25 (I) $80.25 (I) $80.25 (I) $80.25 (I) - Per Mile 24.17 24.17 24.17 24.17

• Over 8 to 25

- Fixed 80.25 80.25 80.25 80.25 - Per Mile 24.17 24.17 24.17 24.17

• Over 25 to 50

- Fixed 80.25 80.25 80.25 80.25 - Per Mile 24.17 24.17 24.17 24.17

• Over 50

- Fixed 80.25 80.25 80.25 80.25 - Per Mile 24.17 (I) 24.17 (I) 24.17 (I) 24.17 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) IDAHO (NORTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $80.25 (I) - Per Mile 24.17

• Over 8 to 25

- Fixed 80.25 - Per Mile 24.17

• Over 25 to 50


• Over 50

- Fixed 80.25 - Per Mile 24.17 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) IDAHO (SOUTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $80.25 (I) - Per Mile 24.17

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 80.25 - Per Mile 24.17 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) IOWA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) MINNESOTA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) MONTANA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $80.25 (I) - Per Mile 24.17

• Over 8 to 25

- Fixed $80.25 - Per Mile 24.17

• Over 25 to 50

- Fixed $80.25 - Per Mile 24.17

• Over 50

- Fixed $80.25 - Per Mile 24.17 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) NEBRASKA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) NEW MEXICO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8

- Fixed N/A $80.25(I) $80.25 (I) $80.25 (I) - Per Mile N/A 24.17 24.17 24.17

• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) NORTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $80.25 (I) - Per Mile 24.17

• Over 8 to 25

- Fixed $80.25 - Per Mile 24.17

• Over 25 to 50

- Fixed $80.25 - Per Mile 24.17

• Over 50

- Fixed $80.25 - Per Mile 24.17 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) OREGON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 80.25 80.25 80.25 80.25 - Per Mile 24.17 24.17 24.17 24.17

• Over 25 to 50

- Fixed 80.25 80.25 80.25 80.25 - Per Mile 24.17 24.17 24.17 24.17

• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) SOUTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $80.25 (I) - Per Mile 24.17

• Over 8 to 25

- Fixed $80.25 - Per Mile 24.17

• Over 25 to 50

- Fixed $80.25 - Per Mile 24.17

• Over 50

- Fixed $80.25 - Per Mile 24.17 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) UTAH MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) WASHINGTON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8

- Fixed N/A $80.25(I) $80.25 (I) $80.25 (I) - Per Mile N/A 24.17 24.17 24.17

• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.43.14 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps b. 12 Months (Cont'd) WYOMING MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $80.25 (I) - Per Mile 24.17

• Over 8 to 25

- Fixed $80.25 - Per Mile 24.17

• Over 25 to 50

- Fixed $80.25 - Per Mile 24.17

• Over 50

- Fixed $80.25 - Per Mile 24.17 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps(Cont'd) c. 24 Months ARIZONA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) COLORADO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed $76.24 76.24 76.24 76.24 - Per Mile 22.97 22.97 22.97 22.97

• Over 25 to 50

- Fixed $76.24 76.24 76.24 76.24 - Per Mile 22.97 22.97 22.97 22.97

• Over 50

- Fixed $76.24 76.24 76.24 76.24 - Per Mile 22.97 (I) 22.97 (I) 22.97 (I) 22.97(I)

-

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) IDAHO (NORTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $76.24 (I) - Per Mile 22.97

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 76.24 - Per Mile 22.97 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) IDAHO (SOUTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $76.24 (I) - Per Mile 22.97

• Over 8 to 25

- Fixed $76.24 - Per Mile 22.97

• Over 25 to 50

- Fixed $76.24 - Per Mile 22.97

• Over 50

- Fixed $76.24 - Per Mile 22.97 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) IOWA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) MINNESOTA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) MONTANA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $76.24 (I) - Per Mile 22.97

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 76.24 - Per Mile 22.97 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) NEBRASKA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) NEW MEXICO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) NORTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $76.24 (I) - Per Mile 22.97

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 76.24 - Per Mile 22.97 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) OREGON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed $76.24 76.24 76.24 76.24 - Per Mile 22.97 22.97 22.97 22.97

• Over 25 to 50

- Fixed $76.24 76.24 76.24 76.24 - Per Mile 22.97 22.97 22.97 22.97

• Over 50

- Fixed $76.24 76.24 76.24 76.24 - Per Mile 22.97 (I) 22.97 (I) 22.97 (I) 22.97(I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) SOUTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $76.24 (I) - Per Mile 22.97

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 76.24 - Per Mile 22.97 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) UTAH MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) WASHINGTON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.44.14 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps c. 24 Months (Cont'd) WYOMING MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $76.24 (I) - Per Mile 22.97

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 76.24 - Per Mile 22.97 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps(Cont'd) d. 36 Months ARIZONA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) COLORADO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 25 to 50

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) IDAHO (NORTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25

- Fixed $72.23 - Per Mile 21.76

• Over 25 to 50

- Fixed $72.23 - Per Mile 21.76

• Over 50

- Fixed $72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) IDAHO (SOUTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25

- Fixed $72.23 - Per Mile 21.76

• Over 25 to 50

- Fixed $72.23 - Per Mile 21.76

• Over 50

- Fixed $72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) IOWA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8



• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) MINNESOTA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) MONTANA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) NEBRASKA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) NEW MEXICO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) NORTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) OREGON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 25 to 50

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) SOUTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) UTAH MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) WASHINGTON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.45.14 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps d. 36 Months (Cont'd) WYOMING MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps (Cont'd) e. 60 Months ARIZONA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) COLORADO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 25 to 50

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) IDAHO (NORTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) IDAHO (SOUTHERN) MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25

- Fixed $72.23 - Per Mile 21.76

• Over 25 to 50

- Fixed $72.23 - Per Mile 21.76

• Over 50

- Fixed $72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) IOWA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) MINNESOTA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) MONTANA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) NEBRASKA MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) NEW MEXICO MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) NORTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) OREGON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 25 to 50

- Fixed 72.23 72.23 72.23 72.23 - Per Mile 21.76 21.76 21.76 21.76

• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) SOUTH DAKOTA MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) UTAH MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) WASHINGTON MILEAGE MONTHLY RATE BAND NON-PLAN ZONE 1 ZONE 2 ZONE 3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.46.14 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels 1. 1.544 Mbps e. 60 Months (Cont'd) WYOMING MILEAGE MONTHLY RATE BAND NON-PLAN


• Over 0 to 8

- Fixed $72.23 (I) - Per Mile 21.76

• Over 8 to 25


• Over 25 to 50


• Over 50

- Fixed 72.23 - Per Mile 21.76 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.47 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES C. Transport Channels (Cont'd) 2. 3.152 Mbps[1] MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 ICB[2] ICB[2] Over 8 to 25 ICB[2] ICB[2] Over 25 to 50 ICB[2] ICB[2] Over 50 ICB[2] ICB[2] D. Optional Features and Functions 1. Automatic Loop Transfer, per arrangement[3] NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 ZONE 3

$20.00 $20.00 $20.00 $20.00 MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $83.00 $83.00 $83.00 $83.00

[1] Available in MN only. [2] ICB rates and charges are filed in 7.18.5. [3] An additional Channel Termination Charge will apply whenever the spare line is

provided as a leg to the customer premises.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.48 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) NONRECURRING MONTHLY CHARGE[1] RATE 2. Central Office Multiplexing, per arrangement

• DS1 to DS1[2] ICB[3] ICB[3]

• DS1 to Voice

NONRECURRING CHARGE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3

- Monthly $75.00 $75.00 $75.00 $75.00

- 12 Months 75.00 75.00 75.00 75.00 - 24 Months 75.00 75.00 75.00 75.00

- 36 Months 75.00 75.00 75.00 75.00 - 60 Months 75.00 75.00 75.00 75.00


Channel Termination. [2] Available in MN only. [3] ICB rates and charges are filed in 7.18.5.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.49 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions 2. Central Office Multiplexing, per arrangement (Cont'd) MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

- Monthly $445.60 (I) $445.60 (I) $445.60 (I) $445.60 (I) - 12 Months 371.33 371.33 371.33 371.33 - 24 Months 352.77 352.77 352.77 352.77 - 36 Months 334.20 334.20 334.20 334.20 - 60 Months 334.20 (I) 334.20 (I) 334.20 (I) 334.20 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.50 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions 2. Central Office Multiplexing, per arrangement (Cont'd)

• DS1 to DS0


- Monthly $75.00 $75.00 $75.00 $75.00 - 12 Months 75.00 75.00 75.00 75.00 - 24 Months 75.00 75.00 75.00 75.00 - 36 Months 75.00 75.00 75.00 75.00 - 60 Months 75.00 75.00 75.00 75.00



(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.51 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions 2. Central Office Multiplexing, per arrangement (Cont'd) MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

- Monthly $445.60(I) $445.60(I) $445.60(I) $445.60(I) - 12 Months 371.33 371.33 371.33 371.33 - 24 Months 352.77 352.77 352.77 352.77 - 36 Months 334.20 334.20 334.20 334.20 - 60 Months 334.20(I) 334.20(I) 334.20(I) 334.20(I)

• DS0 to Subrate[1]

[1] See 7.10.3.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.52 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) 3. Central Office Multiplexer to Multiplexer Connecting Arrangement, per

connection

• Between two multiplexers at the DS1 level


$9.06 $9.06 $9.06 $9.06

MONTHLY RATE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3

- Monthly $6.00 $6.00 $6.00 $6.00

• Between two multiplexers at the DS1 level and optioned for B8ZS line code

NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 ZONE 3

$18.13 $18.13 $18.13 $18.13


- Monthly $6.00 $6.00 $6.00 $6.00

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.53 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) 4. Clear Channel Capability, per channel termination NONRECURRING MONTHLY CHARGE RATE

• B8ZS

- Monthly – – - 36 Months – – - 60 Months – –

NONRECURRING CHARGE 5. Transfer Arrangement (key activated), per four port arrangement including control channel termination[1,2,3] – MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $2.00 $2.00 $2.00 $2.00

[1] The key activated control channel is rated as a Low Speed Data Channel


arrangements within the same serving wire center. One control channel can operate Multiple Transfer Arrangements in the same wire center.

[3] Not available in ID (Spokane LATA), OR and WA.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.54 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd) 6. Command A Link

• Per 1.544 Mbps port on digital crossconnect device


$50.00 $50.00 $50.00 $50.00


- Monthly $ 70.00 $ 70.00 $ 70.00 $ 70.00

MONTHLY RATE

• Per Virtual Port to allow interconection of two separate customer's circuits –


$15.00 $15.00 $15.00 $15.00

MONTHLY RATE

• Attendant Access, per transaction – NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 ZONE 3

$30.00 $30.00 $30.00 $30.00

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.55 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd)

7. Self Healing Alternate Route Protection (SHARP)

• Per Channel Termination





[1] Nonrecurring charges apply when the SHARP is not installed at the same time as a


(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.56 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd)

NONRECURRING CHARGE 8. Service Rearrangement Charge to Change Frame Format or Line Code on an existing service

- Per change (e.g., SuperFrame to ANSI ESF format, AMI to B8ZS line code for Clear Channel Capability or any frame format to Free-Frame, or vice versa) $140.00

9. Environmental Cabinet

- Per Cabinet[1] – - Per DS1 Termination[2] 100.00

[1] Grandfathered to existing customers as specified in 7.11.2, proceeding.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.57 EFFECTIVE: October 22, 2018 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.11 DS1 SERVICE 7.11.4 RATES AND CHARGES D. Optional Features and Functions (Cont'd)

(D) (D)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.58 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.1 GENERAL A. Basic Channel Description DS3 is a high capacity channel for the transmission of 44.736 Mbps isochronous

serial data having a line code of bipolar three zero substitution (B3ZS). DS3 channels are provided between customer designated premises, between a customer designated premises and a Company Hub, or between Company Hubs. When DS3 Service is requested between two Company Hubs, Central Office Multiplexers or SST CO Ports must also be ordered on each end (i.e., each Hub/Serving Wire Center) of the DS3 Transport Channel.

DS3 Channel Termination(s) are available utilizing an Electrical or Optical

Interface. The interfaces will have the characteristics of their respective signals at the Point of Termination.

1. Electrical Interface Capacity Channel Terminations will be provisioned utilizing

Company provided equipment. Electrical Interface has eight different sizes of Capacity Channel Termination available. The capacities are capable of deriving the following number of DS3 signals, as described in Qwest Corporation Technical Publication PUB 77324.

ELECTRICAL INTERFACE DS3 CAPACITY CHANNEL TERMINATION 1 9 2 12 3 24 6 36 Effective February 28, 1998, DS3 Service Electrical Interface Capacities of two

and greater are limited to existing customers only. Customers with Electrical Interface Capacities of two and greater in service on February 28, 1998, may continue this service until the service is moved or disconnected. If the service is moved or disconnected after February 28, 1998, DS3 Service Electrical Interface Capacities of two and greater may not be reestablished. Optional features and per DS3s may be added to existing capacities. As of March 1, 1998, new customers may not subscribe to DS3 Service Electrical Interface Capacities of two and greater.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.59 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.1 GENERAL A. Basic Channel Description (Cont'd) 2. Optical Interface Capacity Channel Terminations will be provisioned utilizing

Company provided equipment in the serving wire center. The Company will identify approved equipment types for use in conjunction with Company provided equipment. The customer must select and provide a system from this equipment at their premises. Optical Interface has eight sizes of Capacity Channel Terminations available. The capacities are capable of deriving the following number of DS3 signals, as described in Qwest Corporation Technical Publication PUB 77324.

OPTICAL INTERFACE DS3 CAPACITY CHANNEL TERMINATION 2 12 3 18 6 24 9 36 Effective February 28, 1998, DS3 Service Optical Interfaces are limited to

existing customers only. Customers with Optical Interfaces in service on February 28, 1998, may continue this service until the service is moved or disconnected. If the service is moved or disconnected after February 28, 1998, DS3 Service Optical Interfaces may not be reestablished. Optional features and Per DS3s may be added to existing capacities. As of March 1, 1998, new customers may not subscribe to DS3 Service Optical Interfaces.

B. Technical Specifications HC3 channel technical parameters are delineated in Qwest Corporation Technical

Publication PUB 77324. C. Channel Interfaces The channel interface (CI) defines the bit rate that is available for a high capacity

channel. Compatible channel interfaces are set forth in Qwest Corporation Technical Publication PUB 77324.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.60 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE (Cont’d) 7.12.2 OPTIONAL FEATURES AND FUNCTIONS A. Central Office Multiplexing An arrangement which converts a 44.736 Mbps DS3 channel to 28 1.544 Mbps

DS1 channels utilizing time division multiplexing. The 28 channels may be further multiplexed utilizing DS1 multiplexers.


on a service that was ordered and provisioned as a channel termination, transport channel mileage, if applicable, and a Central Office Multiplexer, the optional feature and function of a Central Office Multiplexer must be provided in accordance with 7.1.1.D., preceding.

B. Self-Healing Alternate Route Protection Self-Healing Alternate Route Protection (SHARP) provides added reliability to

DS3 service transported over fiber optic facilities. This feature provides a separate facility path for the protection system between the Serving Wire Center and the Telephone Company Point of Termination located in the same building as the customer designated premises when the customer or building owner provide the structure for diverse entrance facilities into the building. In those instances where the customer or building owner requests the SHARP Option but does not provide the structure for diverse entrance facilities into the building, this feature provides a separate facility path for the protection system between the first utility vault outside the Serving Wire Center and the last terminal prior to the customer's premises. Generally all facilities leave a Wire Center, to the first utility vault within the same conduit, cable, sheath, etc.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.61 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.2 OPTIONAL FEATURES AND FUNCTIONS B. Self-Healing Alternate Route Protection (Cont’d) This added protection is provided by ensuring that backup electronics and 2

physically separate facility paths are used in the provisioning of the service. One primary (or working) service path is established between the Serving Wire Center and the customer designated premises. In addition, a protect path is provisioned between the customer designated premises and the Serving Wire Center via a Company designated Alternate Wire Center. In the event that the working facility or electronics fail, or the service performance becomes impaired, i.e., the bit error rate degenerates to less than or equal to 10 to the minus 6, the facility automatically switches to the service protect path in order to maintain a near continuous flow of information between locations.

Due to constraints of the local network architecture as determined by the


Technical Specifications for SHARP are delineated in Qwest Corporation

Technical Publication PUB 77340. The offering of SHARP contemplates the use of existing facilities. There may be

occasions where the SHARP option is not available due to facilities limitations, or where it may be necessary to construct such facilities, either as normal or Special Construction. If Special Construction is involved, the regulations as set forth in CenturyLink Operating Companies Tariff F.C.C. No. 12, reference 2.6.4.D.1., apply. For a list of facility locations where SHARP may be available as normal construction, see National Exchange Carrier Association, Inc., Tariff F.C.C. No. 4.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.62 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d) C. Command A Link This feature allows the customer to control the reconfiguration of a Private Line




Command A Link is available only in selected serving wire centers.

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.63 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.2 OPTIONAL FEATURES AND FUNCTIONS C. Command A Link (Cont’d) 1. Command A Link Access Options: a. Attendant Access When a customer requests the Telephone Company to make changes on their

behalf, an Attendant Access charge applies, per transaction requested. Examples of transactions include, but are not limited to the following: • Each reconfiguration performed, including connecting, disconnecting, or





There is no additional charge for customers who use Web Based Access.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.64 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d) D. Transport Alternate Path Protection Transport Alternate Path Protection provides point to point facilities protection

between a customer's serving wire center and another Company Wire Center for Transport Channel mileage. This feature is provisioned to avoid any single point of failure in the Company Transport Channel Facilities and the supporting electronics. This feature provides a separate facility path for a protection system routed through mixed technology for the Transport Channel mileage. Transport Alternate Path Protection is limited to use of existing facilities for mixed technologies and is available with an electrical interface only.

This option will allow the Private Line Service to sustain any single failure when

the failure occurs in the protected interoffice transport i.e., Transport Channel. The system will automatically detect the failure and switch to the alternate route.

The outage guarantee as detailed in 7.1.2.F.6., preceding, does not apply to

Transport Alternate Path Protection. Technical Specifications for Transport Alternate Path Protection are delineated in

Qwest Corporation Technical Publication PUB 77340. Rates applicable to Transport Alternate Path Protection are detailed in 7.12.4,

following. These rates include the Transport Alternate Path Protection option in addition to the DS3 Channel Termination. Transport Channel mileage on the primary portion of the circuit will be billed as detailed in 7.1.1.D.

The mileage to be used to determine the monthly rate for the Transport Alternate

Path Protection is calculated on the airline distance between the Serving Wire Centers utilized to provide the DS3 Transport Channel mileage.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.65 EFFECTIVE: October 22, 2018 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.66 EFFECTIVE: October 22, 2018 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.2 OPTIONAL FEATURES AND FUNCTIONS (Cont’d) E. Environmental Cabinet or Relay Rack An Environmental Cabinet or a Relay Rack provides housing for DS3 network

interface equipment in locations where there are unique environmental conditions. The Company will install equipment at the customer’s premises in Company-

provided cabinets or relay racks according to corporate environmental requirements. These requirements allow service to function in a safe, reliable manner and allow the Company to access and maintain the equipment.

The customer may elect to decline Company-provided cabinets or relay racks and

utilize their own. The customer-provided power or space must meet the Technical Specifications as delineated in Qwest Corporation Technical Publication PUB 77368 (for Indoor Environment Cabinet and Relay Rack) and in Qwest Corporation Technical Publication PUB 77419 (for Outdoor Environmental Cabinet). Any service disruptions resulting from issues related to customer-provided power or space will relieve the Company of all related performance objectives, repair intervals and service interruption credits.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.67 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE (Cont'd) 7.12.3 PRICING PLANS A. General DS3 Service Channel Terminations may initially be ordered on either a Monthly

Pricing Plan or a Fixed Period Service Rate Plan of 12-, 24-, 36-, 60-months. The Fixed Period Service Rate Plans allow the Private Line Transport Service

customer to integrate DS3 services into their networks with the assurance of no Company-initiated increases in rates during the fixed period.

DS3 Service Pricing Plan includes 44.736 Mbps SONET Ring Service for 36 and

60 Months only. Month-to-Month SRS is not available. All new DS3 Service Channel Terminations installed will have a one month

minimum service period when ordered on a Monthly Pricing Plan and 12-month minimum service period when ordered on a Fixed Period Service Rate Plan.

The Termination Liability and Waiver Policy will apply to all new customers

subscribing to any DS3 Fixed Period Service Rate Plan.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.68 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.3 PRICING PLANS (Cont'd) B. Fixed Period Service Rate Plans 1. General Customers who subscribe to DS3 Service for a 12-, 24-, 36- or 60-month fixed

period service rate plan must specify the length of the fixed period service at the time the service is ordered. The minimum service period for Fixed Period Service Rate Plan is 12 months.

The DS3 rate elements may be ordered individually and as either month-to-month

or any optional rate plan. For example, the customer may order the Channel Termination under the 60-month fixed period service rate plan, Transport Channel under the 24-month fixed period service plan and the multiplexing on a month-to-month basis.

For customers who subscribe to fixed period service of 12-, 24-, 36- or 60-

month, the monthly rates for the entire fixed period will be frozen from Company-initiated increases, at the rates in effect for the fixed period on the service date. At the end of the fixed period, the customer may convert to month-to-month or subscribe to a new fixed period service. The monthly rates will be adjusted to those in effect for the new fixed period service. Should the customer not make a choice by the end of the fixed period, the rates will automatically revert to the month-to-month option.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.69 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.3 PRICING PLANS (Cont'd) C. Upgrades 1. Upgrades in Rate Plans Services rated under the month-to-month plan or an existing fixed period service

rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring or discontinuance charges.

Customers served under a fixed period service rate plan may upgrade one or all of

the DS3 rate elements to a new fixed period service rate plan without incurring nonrecurring or discontinuance charges. This upgrade will be allowed provided the channel interface and the customer designated premises remain the same. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a rate element with a 36- month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

New minimum service period applies to all DS3 rate elements that are upgraded

in the following manner:


• If the service being upgraded has been in place for less than 12 months, the

time in service will be applied against the minimum period term.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.70 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.3 PRICING PLANS D. Extension of Fixed Period Rate Plan Customers with DS3 Service under a 24-, 36- or 60-month Fixed Period Rate Plan

within 6 months of expiration may extend their Fixed Period Rate Plan rates for an initial period of 12 months by notifying the Company in writing of their intent to do so. The extension of the Fixed Period Rate Plan will begin on the same day that the Fixed Period Rate Plan was to expire. Extension of an existing Fixed Period Rate Plan is available only for the original customer of record for the DS3 Service.

Any customer who extended their Fixed Period Rate Plan rates for an initial 12-

month period may extend their Fixed Period Rate Plan rates for a second 12-month period by notifying the Company in writing of their intent to do so. At the end of the second extension, the Fixed Period Rate Plan will change to the current month-to-month rates or the customer may choose to subscribe to a new Fixed Period Rate Plan at the current rates.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.71 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE (Cont’d) 7.12.4 RATES AND CHARGES

Rates and charges for Non-Plan and Zones 1, 2 and 3 apply as set forth in 7.1.1.B.

A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $322.50 $322.50 $322.50 $322.50

• 12 Months 322.50 322.50 322.50 322.50 • 24 Months 322.50 322.50 322.50 322.50 • 36 Months 322.50 322.50 322.50 322.50 • 60 Months 322.50 322.50 322.50 322.50

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) ARIZONA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $2,082.49(I) $2,082.49(I) $2,082.49(I) • 12 Months N/A 1,735.41 1,735.41 1,735.41 • 24 Months N/A 1,648.64 1,648.64 1,648.64 • 36 Months N/A 1,561.87 1,561.87 1,561.87 • 60 Months N/A 1,561.87(I) 1,561.87(I) 1,561.87(I)

COLORADO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $2,082.49(R) $2,082.49(R) $2,082.49(R) $2,082.49(R) • 12 Months 1,735.41 1,735.41 1,735.41 1,735.41 • 24 Months 1,648.64 1,648.64 1,648.64 1,648.64 • 36 Months 1,561.87 1,561.87 1,561.87 1,561.87 • 60 Months 1,561.87 (R) 1,561.87(R) 1,561.87(R) 1,561.87(R)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) IDAHO (NORTHERN) MONTHLY RATE NON-PLAN

• Monthly $2,361.82 (I) • 12 Months 1,968.19 • 24 Months 1,869.78 • 36 Months 1,771.37 • 60 Months 1,771.37 (I)

IDAHO (SOUTHERN) MONTHLY RATE NON-PLAN


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) IOWA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $2,082.49 (I) $2,082.49(I) $2,082.49(I) • 12 Months N/A 1,735.41 1,735.41 1,735.41 • 24 Months N/A 1,648.64 1,648.64 1,648.64 • 36 Months N/A 1,561.87 1,561.87 1,561.87 • 60 Months N/A 1,561.87 (I) 1,561.87 (I) 1,561.87(I)

MINNESOTA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) MONTANA MONTHLY RATE NON-PLAN


NEBRASKA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) NEW MEXICO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $2,116.85(R) $2,116.85(R) $2,116.85(R) • 12 Months N/A 1,764.04 1,764.04 1,764.04 • 24 Months N/A 1,675.84 1,675.84 1,675.84 • 36 Months N/A 1,587.64 1,587.64 1,587.64 • 60 Months N/A 1,587.64(R) 1,587.64(R) 1,587.64(R)

NORTH DAKOTA MONTHLY RATE NON-PLAN


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) OREGON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $2,427.92(I) $2,427.92(I) $2,427.92(I) $2,427.92(I) • 12 Months 2,023.27 2,023.27 2,023.27 2,023.27 • 24 Months 1,922.10 1,922.10 1,922.10 1,922.10 • 36 Months 1,820.94 1,820.94 1,820.94 1,820.94 • 60 Months 1,820.94(I) 1,820.94(I) 1,820.94(I) 1,820.94(I)

SOUTH DAKOTA MONTHLY RATE NON-PLAN


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) UTAH MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $2,082.49 (I) N/A $2,082.49 (I) $2,082.49 (I) • 12 Months 1,735.41 N/A 1,735.41 1,735.41 • 24 Months 1,648.64 N/A 1,648.64 1,648.64 • 36 Months 1,561.87 N/A 1,561.87 1,561.87 • 60 Months 1,561.87 (I) N/A 1,561.87 (I) 1,561.87 (I)

WASHINGTON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $2,082.49 (I) $2,082.49 (I) $2,082.49 (I) • 12 Months N/A 1,735.41 1,735.41 1,735.41 • 24 Months N/A 1,648.64 1,648.64 1,648.64 • 36 Months N/A 1,561.87 1,561.87 1,561.87 • 60 Months N/A 1,561.87 (I) 1,561.87 (I) 1,561.87 (I)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 1. Channel Termination, Per End User Point of Termination - Electrical Interface a. Capacity of 1 (Cont’d) WYOMING MONTHLY RATE NON-PLAN


(M) Material moved from Page 41.72.15.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.8 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings (Cont’d) 2. Channel Termination, Per End User Point of Termination – Point of Presence

(POP) a. Capacity of 1 ARIZONA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly N/A $2,082.49 $2,082.49 $2,082.49 • 12 Months N/A 1,735.41 1,735.41 1,735.41 • 24 Months N/A 1,648.64 1,648.64 1,648.64 • 36 Months N/A 1,561.87 1,561.87 1,561.87 • 60 Months N/A 1,561.87 1,561.87 1,561.87

COLORADO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $2,588.28 $2,588.28 $2,588.28 $2,588.28 • 12 Months 2,156.90 2,156.90 2,156.90 2,156.90 • 24 Months 2,049.06 2,049.06 2,049.06 2,049.06 • 36 Months 1,941.21 1,941.21 1,941.21 1,941.21 • 60 Months 1,941.21 1,941.21 1,941.21 1,941.21

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.72.9 EFFECTIVE: May 1, 2019 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 2. Channel Termination, Per End User Point of Termination – Point of Presence

(POP) a. Capacity of 1 (Cont’d) IDAHO (NORTHERN) MONTHLY RATE NON-PLAN

• Monthly $2,361.82 • 12 Months 1,968.19 • 24 Months 1,869.78 • 36 Months 1,771.37 • 60 Months 1,771.37

IDAHO (SOUTHERN) MONTHLY RATE NON-PLAN


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(POP) a. Capacity of 1 (Cont’d) IOWA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


MINNESOTA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


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(POP) a. Capacity of 1 (Cont’d) MONTANA MONTHLY RATE NON-PLAN


NEBRASKA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


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(POP) a. Capacity of 1 (Cont’d) NEW MEXICO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


NORTH DAKOTA MONTHLY RATE NON-PLAN


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(POP) a. Capacity of 1 (Cont’d) OREGON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $2,622.24 $2,622.24 $2,622.24 $2,622.24 • 12 Months 2,185.20 2,185.20 2,185.20 2,185.20 • 24 Months 2,075.94 2,075.94 2,075.94 2,075.94 • 36 Months 1,966.68 1,966.68 1,966.68 1,966.68 • 60 Months 1,966.68 1,966.68 1,966.68 1,966.68

SOUTH DAKOTA MONTHLY RATE NON-PLAN


(N) (N)


(POP) a. Capacity of 1 (Cont’d) UTAH MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $2,082.49 N/A $2,082.49 $2,082.49 • 12 Months 1,735.41 N/A 1,735.41 1,735.41 • 24 Months 1,648.64 N/A 1,648.64 1,648.64 • 36 Months 1,561.87 N/A 1,561.87 1,561.87 • 60 Months 1,561.87 N/A 1,561.87 1,561.87

WASHINGTON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


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(POP) a. Capacity of 1 (Cont’d) MONTHLY RATE WYOMING NON-PLAN


3. Central Office Connecting Channel

• 44.736 Mbps services NONRECURRING CHARGE NON-PLAN ZONE 1 ZONE 2 ZONE 3

$12.50 $12.50 $12.50 $12.50


• Monthly $10.00 $10.00 $10.00 $10.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.73 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings (Cont’d) 3. Transport Channels a. Monthly NONRECURRING CHARGE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Mileage Band, Per DS3 $305.00 $305.00 $305.00 $305.00

ARIZONA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Mileage Bands, Per DS3

• 0 - Fixed N/A – – – - Per Mile N/A – – – • Over 0 to 8 - Fixed N/A $1,028.99 (I) $1,028.99 (I) $1,028.99 (I) - Per Mile N/A 164.33 164.33 164.33 • Over 8 to 25 - Fixed N/A 1,028.99 1,028.99 1,028.99 - Per Mile N/A 164.33 164.33 164.33 • Over 25 to 50 - Fixed N/A 1,028.99 1,028.99 1,028.99 - Per Mile N/A 164.33 164.33 164.33 • Over 50 to 200 - Fixed N/A 1,028.99 1,028.99 1,028.99 - Per Mile N/A 164.33 164.33 164.33 • Over 200 - Fixed N/A 1,028.99 1,028.99 1,028.99 - Per Mile N/A 164.33 (I) 164.33 (I) 164.33 (I)

[1] Nonrecurring charges apply to Transport Channels when installed without a

Channel Termination. When service involves more than one Exchange Telephone Company, one half the nonrecurring charge applies.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) COLORADO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


• 0

- Fixed – – – – - Per Mile – – – –

• Over 0 to 8

- Fixed $1,075.11 (I) $1,075.11 (I) $1,075.11 (I) $1,075.11(I) - Per Mile 164.33 164.33 164.33 164.33

• Over 8 to 25

- Fixed 1,075.11 1,075.11 1,075.11 1,075.11 - Per Mile 164.33 164.33 164.33 164.33

• Over 25 to 50 - Fixed 1,075.11 1,075.11 1,075.11 1,075.11 - Per Mile 164.33 164.33 164.33 164.33


• Over 200 - Fixed 1,075.11 1,075.11 1,075.11 1,075.11 - Per Mile 164.33 (I) 164.33 (I) 164.33 (I) 164.33(I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) IDAHO (NORTHERN) MONTHLY RATE NON-PLAN


• 0

- Fixed – - Per Mile –

• Over 0 to 8

- Fixed $1,282.24 (I) - Per Mile 164.33

• Over 8 to 25

- Fixed 1,282.24 - Per Mile 164.33

• Over 25 to 50 - Fixed 1,282.24 - Per Mile 164.33


• Over 200 - Fixed 1,282.24 - Per Mile 164.33 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) IDAHO (SOUTHERN) MONTHLY RATE NON-PLAN


• 0


• Over 0 to 8

- Fixed $1,282.24 (I) - Per Mile 164.33

• Over 8 to 25

- Fixed 1,282.24 - Per Mile 164.33




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) IOWA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


• 0

- Fixed N/A – – – - Per Mile N/A – – –

• Over 0 to 8

- Fixed N/A $1,058.11 (I) $1,058.11 (I) $1,058.11 (I) - Per Mile N/A 164.33 164.33 164.33

• Over 8 to 25

- Fixed N/A 1,058.11 1,058.11 1,058.11 - Per Mile N/A 164.33 164.33 164.33

• Over 25 to 50 - Fixed N/A 1,058.11 1,058.11 1,058.11 - Per Mile N/A 164.33 164.33 164.33


• Over 200 - Fixed N/A 1,058.11 1,058.11 1,058.11 - Per Mile N/A 164.33 (I) 164.33 (I) 164.33 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) MINNESOTA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


• 0


• Over 0 to 8

- Fixed N/A $1,102.23 (I) $1,102.23 (I)$1,102.23 (I) - Per Mile N/A 164.33 164.33 164.33

• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) MONTANA MONTHLY RATE NON-PLAN


• 0


• Over 0 to 8

- Fixed $1,206.40 (I) - Per Mile 164.33

• Over 8 to 25

- Fixed 1,206.40 - Per Mile 164.33




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) NEBRASKA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


• 0


• Over 0 to 8

- Fixed N/A $1,108.90 (I) $1,108.90 (I)$1,108.90 (I) - Per Mile N/A 164.33 164.33 164.33

• Over 8 to 25





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• 0


• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) NORTH DAKOTA MONTHLY RATE NON-PLAN


• 0


• Over 0 to 8

- Fixed $991.00 (I) - Per Mile 164.33

• Over 8 to 25

- Fixed 991.00 - Per Mile 164.33




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) OREGON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


• 0

- Fixed – – – – - Per Mile – – – –

• Over 0 to 8

- Fixed $1,224.67 (I) $1,224.67 (I) $1,224.67 (I) $1,224.67 (I) - Per Mile 164.33 164.33 164.33 164.33

• Over 8 to 25

- Fixed 1,224.67 1,224.67 1,224.67 1,224.67 - Per Mile 164.33 164.33 164.33 164.33



• Over 200 - Fixed 1,224.67 1,224.67 1,224.67 1,224.67 - Per Mile 164.33 (I) 164.33 (I) 164.33 (I) 164.33 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) SOUTH DAKOTA MONTHLY RATE NON-PLAN


• 0


• Over 0 to 8

- Fixed $1,385.03 (I) - Per Mile 164.33

• Over 8 to 25

- Fixed 1,385.03 - Per Mile 164.33




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) UTAH MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


• 0

- Fixed – N/A – – - Per Mile – N/A – –

• Over 0 to 8

- Fixed $1,024.28 (I) N/A $1,024.28 (I) $1,024.28 (I) - Per Mile 164.33 N/A 164.33 164.33

• Over 8 to 25

- Fixed 1,024.28 N/A 1,024.28 1,024.28 - Per Mile 164.33 N/A 164.33 164.33

• Over 25 to 50 - Fixed 1,024.28 N/A 1,024.28 1,024.28 - Per Mile 164.33 N/A 164.33 164.33

• Over 50 to 200 - Fixed 1,024.28 N/A 1,024.28 1,024.28 - Per Mile 164.33 N/A 164.33 164.33

• Over 200

- Fixed 1,024.28 N/A 1,024.28 1,024.28 - Per Mile 164.33 (I) N/A 164.33 (I) 164.33 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) WASHINGTON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3


• 0


• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.74.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels a. Monthly (Cont'd) WYOMING MONTHLY RATE NON-PLAN


• 0


• Over 0 to 8

- Fixed $991.00 (I) - Per Mile 164.33

• Over 8 to 25

- Fixed 991.00 - Per Mile 164.33




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.75 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels (Cont'd) b. 12 Months NONRECURRING CHARGE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Per Mileage Band, Per DS3 $305.00 $305.00 $305.00 $305.00

ARIZONA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25




• Over 200 - Fixed N/A 857.49 857.49 857.49 - Per Mile N/A 136.94 (I) 136.94 136.94(I)



CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) COLORADO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 895.92 895.92 895.92 895.92 - Per Mile 136.94 136.94 136.94 136.94

• Over 25 to 50 - Fixed 895.92 895.92 895.92 895.92 - Per Mile 136.94 136.94 136.94 136.94


• Over 200 - Fixed 895.92 895.92 895.92 895.92 - Per Mile 136.94 (I) 136.94 (I) 136.94 (I) 136.94 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) IDAHO (NORTHERN) MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,068.53 (I) - Per Mile 136.94

• Over 8 to 25

- Fixed 1,068.53 - Per Mile 136.94




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) IDAHO (SOUTHERN) MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,068.53 (I) - Per Mile 136.94

• Over 8 to 25

- Fixed 1,068.53 - Per Mile 136.94

• Over 25 to 50

- Fixed 1,068.53 - Per Mile 136.94

• Over 50 to 200

- Fixed 1,068.53 - Per Mile 136.94

• Over 200

- Fixed 1,068.53 - Per Mile 136.94 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) IOWA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8





• Over 200 - Fixed N/A 881.76 881.76 881.76 - Per Mile N/A 136.94 (I) 136.94 (I) 136.94 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) MINNESOTA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8






CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) MONTANA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,005.33 (I) - Per Mile 136.94





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) NEBRASKA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) NEW MEXICO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200

- Fixed N/A 1,018.36 1,018.36 1,018.36 - Per Mile N/A 136.94 (I) 136.94 (I) 136.94 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) NORTH DAKOTA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $825.83 (I) - Per Mile 136.94

• Over 8 to 25

- Fixed 825.83 - Per Mile 136.94

• Over 25 to 50

- Fixed 825.83 - Per Mile 136.94

• Over 50 to 200

- Fixed 825.83 - Per Mile 136.94

• Over 200

- Fixed 825.83 - Per Mile 136.94 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) OREGON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8

- Fixed $1,020.56 (I) $1,020.56 (I) $1,020.56 (I) $1,020.56 (I) - Per Mile 136.94 136.94 136.94 136.94

• Over 8 to 25

- Fixed 1,020.56 1,020.56 1,020.56 1,020.56 - Per Mile 136.94 136.94 136.94 136.94

• Over 25 to 50

- Fixed 1,020.56 1,020.56 1,020.56 1,020.56 - Per Mile 136.94 136.94 136.94 136.94

• Over 50 to 200

- Fixed 1,020.56 1,020.56 1,020.56 1,020.56 - Per Mile 136.94 136.94 136.94 136.94

• Over 200

- Fixed 1,020.56 1,020.56 1,020.56 1,020.56 - Per Mile 136.94 (I) 136.94 (I) 136.94 (I) 136.94 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) SOUTH DAKOTA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,154.19 (I) - Per Mile 136.94

• Over 8 to 25

- Fixed 1,154.19 - Per Mile 136.94




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) UTAH MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50 - Fixed 853.57 N/A 853.57 853.57 - Per Mile 136.94 N/A 136.94 136.94


• Over 200 - Fixed 853.57 N/A 853.57 853.57 - Per Mile 136.94 (I) N/A 136.94 (I) 136.94 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) WASHINGTON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.76.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels b. 12 Months (Cont'd) WYOMING MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $825.83 (I) - Per Mile 136.94

• Over 8 to 25

- Fixed 825.83 - Per Mile 136.94




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.77 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels (Cont'd) c. 24 Months NONRECURRING CHARGE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3


ARIZONA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25







CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) COLORADO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 851.13 851.13 851.13 851.13 - Per Mile 130.09 130.09 130.09 130.09



• Over 200 - Fixed 851.13 851.13 851.13 851.13 - Per Mile 130.09 (I) 130.09 (I) 130.0 9(I) 130.09 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) IDAHO (NORTHERN) MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,015.10 (I) - Per Mile 130.09





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) IDAHO (SOUTHERN) MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,015.10 (I) - Per Mile 130.09





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) IOWA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) MINNESOTA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) MONTANA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $955.07 (I) - Per Mile 130.09

• Over 8 to 25

- Fixed 955.07 - Per Mile 130.09




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) NEBRASKA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) NEW MEXICO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) NORTH DAKOTA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $784.54 (I) - Per Mile 130.09

• Over 8 to 25

- Fixed 784.54 - Per Mile 130.09




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) OREGON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 969.53 969.53 969.53 969.53 - Per Mile 130.09 130.09 130.09 130.09



• Over 200 - Fixed 969.53 969.53 969.53 969.53 - Per Mile 130.09 (I) 130.09 (I) 130.09 (I) 130.09 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) SOUTH DAKOTA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,096.48 (I) - Per Mile 130.09

• Over 8 to 25

- Fixed 1,096.48 - Per Mile 130.09




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) UTAH MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25




• Over 200 - Fixed 810.89 N/A 810.89 810.89 - Per Mile 130.09 (I) N/A 130.09 (I) 130.09 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) WASHINGTON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25





CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.78.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels c. 24 Months (Cont'd) WYOMING MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $784.54 (I) - Per Mile 130.09

• Over 8 to 25

- Fixed 784.54 - Per Mile 130.09




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.79 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels (Cont'd) d. 36 Months NONRECURRING CHARGE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3


MONTHLY RATE ARIZONA NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) COLORADO MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 806.33 806.33 806.33 806.33 - Per Mile 123.25 123.25 123.25 123.25

• Over 25 to 50

- Fixed 806.33 806.33 806.33 806.33 - Per Mile 123.25 123.25 123.25 123.25

• Over 50 to 200

- Fixed 806.33 806.33 806.33 806.33 - Per Mile 123.25 123.25 123.25 123.25

• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) IDAHO (NORTHERN) MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $961.68 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 961.68 - Per Mile 123.25

• Over 25 to 50

- Fixed 961.68 - Per Mile 123.25

• Over 50 to 200

- Fixed 961.68 - Per Mile 123.25

• Over 200

- Fixed 961.68 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) IDAHO (SOUTHERN) MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $961.68 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 961.68 - Per Mile 123.25

• Over 25 to 50

- Fixed 961.68 - Per Mile 123.25

• Over 50 to 200

- Fixed 961.68 - Per Mile 123.25

• Over 200

- Fixed 961.68 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) IOWA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) MINNESOTA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8

Fixed N/A $826.68 (I) $826.68 (I) $826.68 (I) - Per Mile N/A 123.25 123.25 123.25

• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) MONTANA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $904.80 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 904.80 - Per Mile 123.25

• Over 25 to 50

- Fixed 904.80 - Per Mile 123.25

• Over 50 to 200

- Fixed 904.80 - Per Mile 123.25

• Over 200

- Fixed 904.80 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) NEBRASKA MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


Over 200


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• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) NORTH DAKOTA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $743.25 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 743.25 - Per Mile 123.25

• Over 25 to 50

- Fixed 743.25 - Per Mile 123.25

• Over 50 to 200

- Fixed 743.25 - Per Mile 123.25

• Over 200

- Fixed 743.25 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) OREGON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 918.50 918.50 918.50 918.50 - Per Mile 123.25 123.25 123.25 123.25

• Over 25 to 50

- Fixed 918.50 918.50 918.50 918.50 - Per Mile 123.25 123.25 123.25 123.25

• Over 50 to 200

- Fixed 918.50 918.50 918.50 918.50 - Per Mile 123.25 123.25 123.25 123.25

• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) SOUTH DAKOTA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,038.77 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 1,038.77 - Per Mile 123.25

• Over 25 to 50

- Fixed 1,038.77 - Per Mile 123.25

• Over 50 to 200

- Fixed 1,038.77 - Per Mile 123.25

• Over 200

- Fixed 1,038.77 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) UTAH MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) WASHINGTON MONTHLY RATE NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.80.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels d. 36 Months (Cont'd) WYOMING MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $743.25 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 743.25 - Per Mile 123.25

• Over 25 to 50

- Fixed 743.25 - Per Mile 123.25

• Over 50 to 200

- Fixed 743.25 - Per Mile 123.25

Over 200

- Fixed 743.25 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.81 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels (Cont'd) e. 60 Months NONRECURRING CHARGE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3


MONTHLY RATE ARIZONA NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200




CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82 EFFECTIVE: May 1, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE COLORADO NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – –

– - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 806.33 806.33 806.33 806.33 - Per Mile 123.25 123.25 123.25 123.25

• Over 25 to 50

- Fixed 806.33 806.33 806.33 806.33 - Per Mile 123.25 123.25 123.25 123.25

• Over 50 to 200

- Fixed 806.33 806.33 806.33 806.33 - Per Mile 123.25 123.25 123.25 123.25

• Over 200


(M) Material moved to Section 107, Page 20.17.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.1 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE IDAHO (NORTHERN) NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $961.68 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 961.68 - Per Mile 123.25

• Over 25 to 50

- Fixed 961.68 - Per Mile 123.25

• Over 50 to 200

- Fixed 961.68 - Per Mile 123.25

• Over 200

- Fixed 961.68 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.2 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE IDAHO (SOUTHERN) NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $961.68 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 961.68 - Per Mile 123.25

• Over 25 to 50

- Fixed 961.68 - Per Mile 123.25

• Over 50 to 200

- Fixed 961.68 - Per Mile 123.25

• Over 200

- Fixed 961.68 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.3 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE IOWA NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.4 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE MINNESOTA NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8

Fixed N/A $826.68 (I) $826.68 (I) $826.68 (I) - Per Mile N/A 123.25 123.25 123.25

• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.5 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE MONTANA NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $904.80 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 904.80 - Per Mile 123.25

• Over 25 to 50

- Fixed 904.80 - Per Mile 123.25

• Over 50 to 200

- Fixed 904.80 - Per Mile 123.25

• Over 200

- Fixed 904.80 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.6 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE NEBRASKA NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.7 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE NEW MEXICO NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.8 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE NORTH DAKOTA NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $743.25 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 743.25 - Per Mile 123.25

• Over 25 to 50

- Fixed 743.25 - Per Mile 123.25

• Over 50 to 200

- Fixed 743.25 - Per Mile 123.25

• Over 200

- Fixed 743.25 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.9 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE OREGON NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3

• 0 - Fixed – – – – - Per Mile – – – –

• Over 0 to 8


• Over 8 to 25

- Fixed 918.50 918.50 918.50 918.50 - Per Mile 123.25 123.25 123.25 123.25

• Over 25 to 50

- Fixed 918.50 918.50 918.50 918.50 - Per Mile 123.25 123.25 123.25 123.25

• Over 50 to 200

- Fixed 918.50 918.50 918.50 918.50 - Per Mile 123.25 123.25 123.25 123.25

• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.10 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) SOUTH DAKOTA MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $1,038.77 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 1,038.77 - Per Mile 123.25

• Over 25 to 50

- Fixed 1,038.77 - Per Mile 123.25

• Over 50 to 200

- Fixed 1,038.77 - Per Mile 123.25

• Over 200

- Fixed 1,038.77 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.11 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE UTAH NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.12 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) MONTHLY RATE WASHINGTON NON-PLAN ZONE 1 ZONE 2 ZONE 3 Mileage Bands, Per DS3


• Over 0 to 8


• Over 8 to 25


• Over 25 to 50


• Over 50 to 200


• Over 200


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.82.13 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 3. Transport Channels e. 60 Months (Cont'd) WYOMING MONTHLY RATE NON-PLAN Mileage Bands, Per DS3


• Over 0 to 8

- Fixed $743.25 (I) - Per Mile 123.25

• Over 8 to 25

- Fixed 743.25 - Per Mile 123.25

• Over 25 to 50

- Fixed 743.25 - Per Mile 123.25

• Over 50 to 200

- Fixed 743.25 - Per Mile 123.25

Over 200

- Fixed 743.25 - Per Mile 123.25 (I)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.83 EFFECTIVE: May 1, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings (Cont’d) 4. Optional Features and Functions a. Central Office Multiplexing NONRECURRING CHARGE[1] NON-PLAN ZONE 1 ZONE 2 ZONE 3

• Monthly $200.00 $200.00 $200.00 $200.00

• 12 Months 200.00 200.00 200.00 200.00 • 24 Months 200.00 200.00 200.00 200.00 • 36 Months 200.00 200.00 200.00 200.00 • 60 Months 200.00 200.00 200.00 200.00


• Monthly $764.12(I) $764.12(I) $764.12(I) $764.12(I) • 12 Months 636.77 636.77 636.77 636.77 • 24 Months 604.93 604.93 604.93 604.93 • 36 Months 573.09 573.09 573.09 573.09 • 60 Months 573.09(I) 573.09(I) 573.09(I) 573.09(I)

[1] Rates and charges for Non-Plan and Zones 1, 2 and 3 apply as set forth in 7.1.1.B.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.84 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 4. Optional Features and Functions (Cont'd) b. Self-Healing Alternate Route Protection (SHARP)

• Per DS3 Channel Termination




• Monthly $375.00 $375.00 $375.00 $375.00

• 12 Months 363.00 363.00 363.00 363.00

• 24 Months 352.00 352.00 352.00 352.00

• 36 Months 338.00 338.00 338.00 338.00

• 60 Months 300.00 300.00 300.00 300.00 [1] Nonrecurring charges apply when SHARP is not installed at the same time as a


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.85 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 4. Optional Features and Functions (Cont'd) c. Transport Alternate Path Protection





[1] Nonrecurring charges apply if Transport Alternate Path Protection is not installed at the same time as a Channel Termination.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.86 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 4. Optional Features and Functions (Cont'd) d. Command A Link

• Per 44.736 Mbps port on digital cross connect device


$500.00 $500.00 $500.00 $500.00


• Monthly $1,000.00 $1,000.00 $1,000.00 $1,000.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.87 EFFECTIVE: November 1, 2017 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 4. Optional Features and Functions d. Command A Link (Cont'd) MONTHLY RATE

• Per Virtual Port to allow interconnection of two separate customers' circuits –


$15.00 $15.00 $15.00 $15.00

MONTHLY RATE

• Attendant Access, Per transaction –


$30.00 $30.00 $30.00 $30.00

(N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.88 EFFECTIVE: October 22, 2018 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.12 DS3 SERVICE 7.12.4 RATES AND CHARGES A. Current Offerings 4. Optional Features and Functions(Cont'd)

5. Upgrades in Capacity NONRECURRING CHARGE

• DS3 Service, per DS3 Channel Termination, Electrical Interface[1] $77.00

[1] Customers with the DS3 Service Pricing Plan in service as of May 29, 1995, may

utilize Termination Liability and Waiver Policy as set forth in 7.1.8, following, in lieu of Upgrades in Capacity, as set forth in 7.12.3.

(D) (D)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.89 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] 7.13.1 GENERAL A. Description Simultaneous Voice Data Service (SVDS) is a two-point or multipoint channel for

the transport of full-duplex, asynchronous or synchronous digital data, at speeds of 2.4, 4.8, 9.6 or 19.2 kbps. The actual bit rate is a function of the channel interface selected by the customer. An SVDS Channel Termination is provided as a derived channel of a customer's intraexchange voice grade service loop facility where suitable facilities are available subject to the transmission limitations of the facilities and equipment used by the Company. The customer may transmit data over the SVDS channel simultaneously with a voice transmission. The Company will identify approved equipment for use in conjunction with Company provided equipment. The customer must provide a data voice multiplexer to be located at their premises from the approved equipment as set forth in Qwest Corporation Technical Publication PUB 77331.

SVDS is provided as a derived channel of a local exchange service where suitable

intraexchange voice grade service loop facilities are available subject to the transmission limitations of the facilities and equipment used by the Company. SVDS is provided between customer designated premises or between a customer designated premises and a Company Serving Wire Center equipped with SVDS compatible equipment and where provisioning parameters are met as set forth in Qwest Corporation Technical Publication PUB 77331.

B. Technical Specifications The technical specifications for the customer-provided data voice multiplexer are

set forth in Qwest Corporation Technical Publication PUB 77331. [1] Effective February 1, 2020, Simultaneous Voice Data Service is grandfathered.


(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.90 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] (Cont'd) 7.13.2 OPTIONAL FEATURES AND FUNCTIONS

Only those Optional Features and Functions listed below are available with SVDS.

A. Central Office Bridging Capability This optional feature connects three or more customer designated premises within

an SVDS equipped serving wire center. On a multipoint circuit which combines SVDS and Digital Data Service, bridging for the Digital Data Service must be done in a Digital Data Hub. SVDS can be bridged in an SVDS equipped Company wire center.

B. Central Office DS0 to Subrate (DS0B to DS0A Subrate) Multiplexing An arrangement that provides a Company multiplexer which converts a Subrated

DS0 (DS0B) channel containing up to 20 2.4 kbps, 10 4.8 kbps or 5 9.6 kbps channels into individual 2.4, 4.8 or 9.6 kbps circuits, each utilizing time division multiplexing. Central Office DS0 to Subrate (DS0B to DS0A Subrate) Multiplexing will only be connected to either a 64 kbps Digital Data Service Channel Termination or a DS1 Central Office Multiplexer.

The placement of SVDS Services onto an SVDS Central Office DS0 to Subrate

Multiplexer will be provided in SVDS equipped Company wire centers. The placement of SVDS Services and Digital Data Services onto a Digital Data Service Central Office DS0 to Subrate (DS0B to DS0A Subrate) Multiplexer will only be provided in a Digital Data Hub(s).

A Subrated DS0 Transport Channel is used to provide transport for multiple

subrate digital data channels, (i.e., 20 2.4, 10 4.8 or 5 9.6 kbps) between SVDS equipped Company wire centers, between an SVDS equipped Company wire center and a Company Hub or between Company Hubs.



(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.91 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] 7.13.2 OPTIONAL FEATURES AND FUNCTIONS (Cont'd) C. Central Office Multiplexer to Multiplexer Connecting Arrangement 1. Subrate to Subrate An arrangement that allows a customer to connect an individual channel of 1 DS0

to Subrate Multiplexer to an individual channel of another DS0 to Subrate Multiplexer, at 2.4, 4.8 or 9.6 kbps within the same Company wire center as set forth in B., preceding.


of one DS0 to Subrate Multiplexer to an individual channel of another DS0 to Subrate Multiplexer located in a different Company wire center, at 2.4, 4.8 or 9.6 kbps as set forth in B., preceding. Transport Channel mileage applies between Company Hubs at the applicable speed.

2. DS0 to DS0 An arrangement that allows a customer to connect an individual channel of 1 DS1

to DS0 Multiplexer to an individual channel of another DS1 to DS0 Multiplexer, for SVDS at 2.4, 4.8, 9.6 or 19.2 kbps within the same Company wire center as set forth in B., preceding.


of 1 DS1 to DS0 Multiplexer to an individual channel of another DS1 to DS0 Multiplexer located in a different Company wire center, for SVDS at 2.4, 4.8, 9.6 or 19.2 kbps as set forth in B., preceding. Transport Channel mileage applies between Company Hubs at the applicable speed.



(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.92 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] 7.13.2 OPTIONAL FEATURES AND FUNCTIONS C. Central Office Multiplexer to Multiplexer Connecting Arrangement (Cont'd) 3. One Subrate to Subrate or one DS0 to DS0 Central Office Multiplexer to

Multiplexer Connecting Arrangement will apply per Company wire center location. For example, when a DS0 to DS0 Central Office Multiplexer to Multiplexer Connecting Arrangement is made within the same Company wire center, only 1 arrangement will apply. When a DS0 to DS0 Central Office Multiplexer to Multiplexer Connecting Arrangement is made in different wire center locations, 1 DS0 to DS0 Central Office Multiplexer to Multiplexer Connecting Arrangement will apply for each Company wire center location. Transport Channel mileage will apply at the applicable speed. For example, a customer wants to connect 1 2.4 kbps channel on a DS1 to DS0 Multiplexer from Company wire center location A to a DS1 to DS0 Multiplexer in Company wire center location B. The customer would pay for 2 Central Office Multiplexer to Multiplexer Connecting Arrangements and Transport Channel mileage at 2.4 kbps rates as set forth in 7.10.2, preceding.



(T) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.93 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] (Cont'd) 7.13.3 PRICING PLANS

SVDS may be ordered at the customer's option on a month-to-month basis or for a SVDS Pricing Plan fixed period of 3 years (36 months) or 5 years (60 months). The optional rate plans allow the Private Line Transport Service customer to integrate Digital services into their networks with the assurance of no Company-initiated increases in rates during the fixed period. Termination Liability and Waiver Policy will be in effect for all new customers subscribing to the SVDS Pricing Plan.

A. Fixed Period Service Rate Plans The customer may subscribe to a 36- or 60-month fixed period service rate plan.

The minimum service period for fixed period service is 12 months. The customer must specify the length of the fixed period service at the time the service is ordered.

For customers that subscribe to fixed period service of 36 or 60 months, the

monthly rates for the entire fixed period will be frozen from Company-initiated increases, at the rates in effect for the fixed period on the service date.

All rate elements of a SVDS to be included in a fixed period service must be

ordered under the same term conditions (i.e., all 36 months or all 60 months) and with the same negotiated service date. When additional channel termination and/or optional features are added subsequently (e.g., Bridging), they will be available only a month-to month basis.


month or subscribe to a new fixed period service. The monthly rates will be adjusted to those in effect for the new fixed period service. Should the customer not make a choice by the end of the fixed period, the rates will automatically revert to the month-to-month option.




(T) (M) (M) (N) (N)

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.94 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] 7.13.3 PRICING PLANS A. Fixed Period Service Rate Plans (Cont'd) If a rate decrease occurs during the term of an existing fixed period service, the

reduced rates will automatically be applied to the time remaining in the service period.

Effective September 1, 1998, customers establishing a Fixed Period Rate Plan, will

not receive a rate decrease if the Company decreases rates during the term of the plan. Fixed Period Rate Plans established on or before August 31, 1998, will automatically receive a rate decrease if the Company decreases rates during the term of the plan.

B. Upgrades in Rate Plans Services rated under the month-to-month plan may be upgraded to a fixed period

service rate plan at any time the customer chooses without incurring nonrecurring or discontinuance charges. Where portions of a service are rated under the month-to-month plan (e.g., Bridging, Transport Channel) and are connected to fixed period rated service, the customer may upgrade these rate elements at the time the service is upgraded. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a rate element with a 36-month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded. New minimum service period applies to all rate elements that are upgraded.

New minimum service period applies to all Digital Data Service rate elements that

are upgraded in the following manner: • If the service being upgraded has been in place for more than 12 months,

minimum period provisions will not apply, or • If the service being upgraded has been in place for less than 12 months, the time

in service will be applied against the minimum period term. [1] Effective February 1, 2020, Simultaneous Voice Data Service is grandfathered.



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1. Channel Termination, per point of termination

• 2.4 kbps $245.00 $21.00 • 4.8 kbps 245.00 24.00 • 9.6 kbps 245.00 26.00 • 19.2 kbps 245.00 30.00

2. Transport Channel

• 2.4, 4.8, 9.6 and 19.2 kbps and Subrated DS0

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 Over 0 to 8 [2] [2] Over 8 to 25 [2] [2] Over 25 to 50 [2] [2] Over 50 [2] [2] [1] Effective February 1, 2020, Simultaneous Voice Data Service is grandfathered.


[2] Rates and charges are set forth in 7.10.4, preceding.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.96 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] 7.13.4 RATES AND CHARGES A. Monthly (Cont'd) 3. Optional Features and Functions NONRECURRING MONTHLY CHARGE RATE a. Bridging, per port [2] [2] b. Central Office Multiplexing, per arrangement

• DS0 to Subrates • Up to 20 2.4 kbps services [2] [2] • Up to 10 4.8 kbps services [2] [2] • Up to 5 9.6 kbps services [2] [2]

c. Central Office Multiplexer to Multiplexer Connecting Arrangement

• Subrate to Subrate [2] [2] • DS0 to DS0 [2] [2]




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1. Channel Termination, per point of termination

• 2.4 kbps $245.00 $20.00 • 4.8 kbps 245.00 24.00

• 9.6 kbps 245.00 26.00 • 19.2 kbps 245.00 28.00

2. Transport Channel

• 2.4, 4.8, 9.6 and 19.2 kbps and Subrated DS0

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 Over 0 to 8 [2] [2] Over 8 to 25 [2] [2] Over 25 to 50 [2] [2] Over 50 [2] [2] [1] Effective February 1, 2020, Simultaneous Voice Data Service is grandfathered.



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• DS0 to Subrates • Up to 20 2.4 kbps services [2] [2] • Up to 10 4.8 kbps services [2] [2] • Up to 5 9.6 kbps services [2] [2]




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• 2.4 kbps $245.00 $18.00 • 4.8 kbps 245.00 20.00 • 9.6 kbps 245.00 22.00 • 19.2 kbps 245.00 24.00



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 41.100 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.13 SIMULTANEOUS VOICE DATA SERVICE (SVDS)[1] 7.13.4 RATES AND CHARGES C. 60 Months (Cont’d) 2. Transport Channel 2.4, 4.8, 9.6, 19.2 kbps and Subrated DS0 MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – – Over 0 to 8 [2] [2] Over 8 to 25 [2] [2] Over 25 to 50 [2] [2] Over 50 [2] [2] 3. Optional Features and Functions a. Bridging, per port [2] [2] b. Central Office Multiplexing, per arrangement

• DS0 to Subrates – – • Up to 20 2.4 kbps services [2] [2] • Up to 10 4.8 kbps services [2] [2] • Up to 5 9.6 kbps services [2] [2]




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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 42 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL A. Basic Service Description 1. Synchronous Service Transport (SST) is a high capacity system for synchronous

transmission of System Bandwidth Capacity of 155.52 Mbps, 622.08 Mbps, 1.244 Gbps, 2.488 Gbps or 9.952 Gbps. SST channels are provided via fiber optic facilities between: • A customer-designated premises and a CO Node, • A customer-designated premises and a CO Node and an SST Remote Node

located at the Central Office, • Two Remote Nodes located in two separate Company Central Offices.

2. SST consists of a Central Office (CO) Node and if applicable, CO Ports, SST Remote Node, SST Remote Ports, SST CO multiplexing and Transport Channel.

3. When SST is ordered with only a CO Node or a CO Node in conjunction with a

SST Remote Node located at the Central Office, SST will be provisioned utilizing Company-provided equipment in the Company wire center and the necessary fiber optic facilities to the customer-designated premises where the SST System Bandwidth Capacity is terminated on a Company-provided or customer-provided fiber distribution panel.

4. When SST is ordered with a CO Node and a SST Remote Node, both nodes will

be provisioned utilizing Company-provided equipment. The SST Remote Node will be installed in a common space at the customer-designated premises and the equipment will be under the control of the Company.

5. The SST Remote Node can be placed in a central office or customer premise

independent of SST channels. For example: an SST Remote Node can be ordered as a standalone SST system in order to multiplex lower speed channels. Once multiplexed, the transmission will pass to other customer ordered services such as GeoMax or SHNS.

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PAGE 43

EFFECTIVE: February 11, 2019 RELEASE 3

7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL A. Basic Service Description (Cont'd) 6. Transport Channel mileage is applicable as set forth in B.6., following. 7. SST has five different sizes of System Bandwidth Capacity available. The

capacities are capable of deriving the following number of Optical Carrier (OC) rates.

SYSTEM OC BANDWIDTH CAPACITY CAPACITY[1] 155.52 Mbps (OC3) 3 622.08 Mbps (OC12) 12 1.244 Gbps (OC24) 24 2.488 Gbps (OC 48) 48 9.952 Gbps (OC192) 192 155.52 Mbps (OC3) has the capacity of 84 1.544 Mbps Services or 3 44.736 or

51.840 Mbps Services. 622.08 Mbps (OC12) has the capacity of 4 OC3s or 12 44.736 or 51.840 Mbps Services. 1.244 Gbps (OC24) has the capacity of 8 OC3s or 2 OC12s or 24 44.736 or 51.840 Mbps Services. 2.488 Gbps (OC48) has the capacity of 16 OC3s, 4 OC12s or 48 44.736 or 51.840 Mbps Services. 9.952 Gbps (OC192) has the capacity of 4 OC48s, 16 OC12s, 64 OC3s or 192 44.736 Mbps or 51.840 Mbps Services.

8. The offering of SST contemplates the use of existing facilities. There may be

occasions when SST is not available due to facilities limitations, or when it may be necessary to construct facilities. Where suitable facilities are unavailable for provisioning service Special Construction may be necessary and Special Construction charges may apply.

9. Technical Specifications for SST are delineated in Qwest Corporation Technical

Publication PUB 77346. Should the customer choose to place DS1 or DS3 Services onto SST, the customer must provide a signal traceable to a Stratum 1 Clock.

10. For SST, the System Bandwidth Capacity must be ordered before an associated

OC interface can be ordered. System Bandwidth Capacity is available in transport line rates of 155.52 Mbps (OC3), 622.08 Mbps (OC12), 1.244 Gbps (OC24), 2.488 Gbps (OC 48) and 9.952 Gbps (OC192).

[1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,

2019 and will no longer be available for new service requests. This does not impact SST OC192 Multipoint or Ring configurations.

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SECTION 7 PAGE 44 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL (Cont’d) B. Rate Categories The basic rate categories which apply to SST are:

• Central Office (CO) Node (described in B.1., following) • CO Port (described in B.2., following) • SST Remote Node (described in B.3., following) • SST Remote Port (described in B.4., following) • Transport Channel (described in B.5., following) • Central Office Connecting Channel (described in B.6., following) • SST CO multiplexing options (described in B.7., following) • SST SHARP (described in B.8., following) • SST Optical SHARP (described in B.8., following) • Virtual Tributary (VT) Transmux Port (described in B.9., following) • Ethernet over SONET ([EoS], described in Section 7.19, following)

Rates and charges for PLTS and/or Switched Access Services apply for each PLTS or Switched Access Service that connects to SST.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 45 EFFECTIVE: February 11, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories (Cont'd) 1. Central Office (CO) Node[1] a. The CO Node is the electronics located in a Company wire center that provides

System Bandwidth Capacities of 155.52 Mbps (OC3), 622.08 Mbps (OC12), 1.244 Gbps (OC24), 2.488 Gbps (OC48) or 9.952 Gbps (OC192) and the necessary fiber optic facilities to the customer-designated premises where it is terminated on a Company-provided fiber distribution panel.

CO NODE CO PORT LEVELS 155.52 Mbps (OC3): 1.544 Mbps (DS1), 44.736 Mbps (DS3) or 51.840 Mbps (STS1) 622.08 Mbps (OC12): 1.544 Mbps (DS1), 44.736 Mbps (DS3), 51.840 Mbps (STS1) or 155.52 Mbps (OC3) 1.244 Gbps (OC24): 44.736 Mbps (DS3), 51.840 Mbps (STS1), 155.52 Mbps (OC3) or 622.08 Mbps(OC12) 2.488 Gbps (OC48): 44.736 Mbps (DS3), 51.840 Mbps (STS1), 155.52 Mbps (OC3) or 622.08 Mbps(OC12) 9.952 Gbps (OC192) 44.736 Mbps (DS3), 51.840 Mbps (STS1), 155.52 Mbps (OC3), 622.08 Mbps(OC12). or 2.488 Gbps (OC48) b. The CO Node may be provided without channelization to allow direct pass

through connectivity to a different CO Node. c. One Company CO Node must be utilized for each SST System Bandwidth

Capacity except when the SST is comprised only of two Remote Nodes both located in different Company Central Offices or when a Remote Node is placed in a central office independent of SST Channels and used as a standalone SST system.

d. The CO Node rate element is assessed per node, per month, as set forth in

7.14.3., following. [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 46 EFFECTIVE: February 11, 2019 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories (Cont'd) 2. CO Port[1] a. The CO Port is applicable in conjunction with a channelized CO Node or OC3

CO multiplexer. In addition, the CO Port is applicable in conjunction with a CO Node ordered without channelization to a different CO Node ordered with channelization at the same System Bandwidth Capacity. CO Ports are available in conjunction with the following: • CO Port DS1, CO Port DS3, CO Port STS1, VT Transmux Port DS3 and VT

Transmux Port STS1 are available with an OC3 node and OC12 node • CO Port DS1, CO Port DS3, CO Port STS1, OC3 CO Port and OC12 CO Port

are available with an OC24 and OC48 node • CO Port DS1, CO Port DS3, and CO Port STS1 are available with an OC3

CO multiplexer. • CO Port OC48, CO Port OC12, CO Port OC3, CO Port STS1 or CO Port DS3

are available with an OC192 node.

b. Connection of Company services (e.g., DS1, DS3) to SST System Bandwidth Capacity or an OC3 CO multiplexer will only be made through a CO Port. In addition, the customer must specify whether the OC3 or OC12 CO Port will be utilized with or without concatenation. If concatenation is requested for a CO Port subsequent to the initial activation, a service rearrangement charge as set forth in 7.1.1.A.2.c.(3), preceding, will apply on a per CO Port basis.

c. When a CO Node is ordered without channelization to allow direct pass through

connectivity to a different CO Node at the same System Bandwidth Capacity, a CO Port is not applicable.

d. The CO Port rate element applies per port, per month as set forth in 7.14.3.,

following. [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 47 EFFECTIVE: February 11, 2019 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories (Cont'd) 3. SST Remote Node a. The SST Remote Node, at the customer's option, provides multiplexing and

remote equipment necessary to deliver System Bandwidth Capacity and/or applicable CO Ports from the CO Node or another Remote Node to the customer-designated SST Remote Node location except when a Remote Node is placed in a central office or customer premise independent of SST Channels and used as a standalone SST system in order to multiplex lower speed channels to SST System Bandwidth Capacity speeds for transmission to another Company provided service. When an SST Remote Node is used independent of SST Channels, at least one of the Remote Nodes must be in placed in a Central Office, unless an SST CO Node is also used in the configuration. The location for a Remote Node can be a CO when CO is not directly connected to a customer premises via the SST Service. A Remote Node can also be placed at a customer premises. This rate category applies to System Bandwidth Capacity of 155.52 Mbps (OC3), 622.08 Mbps (OC12), 1.244 Gbps (OC24), 2.488 Gbps (OC48) and 9.952 Gbps (OC192)[1].

b. When a Remote Node is placed in a CO, applicable System Bandwidth Capacity

transport channel mileage as set forth in B.5., following, applies for mileage between the Remote Node and the CO Node or between two Remote Nodes located in different Company wire centers. When the SST Remote Node is Company-provided, the rate element is assessed per SST Remote Node, per month, as set forth in 7.14.3, following.

4. SST Remote Port The SST Remote Port rate category will only apply in conjunction with an SST

Remote Node. The SST Remote Port provides the equipment necessary to deliver the specified CO Node or another Remote Node System Bandwidth Capacity and applicable Ports to the SST Remote Node on Company equipment. Applicable channelized Port levels as they pertain to the CO Node may be determined as set forth in 1, preceding. The SST Remote Port rate element applies per port, per month, as set forth in 7.14.3, following.



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 48 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories (Cont'd) 5. Transport Channel a. The Transport Channel rate category provides for the transmission facilities

between the customer's serving wire center and • A different Company wire center, • Two SST Remote Nodes, both located in different Company wire centers, • Two Company wire centers, or • Two CO Ports on different CO Nodes located in different Company wire

centers.

b. The Transport Channel is portrayed in mileage bands. There are two rates for each band, i. e., a flat rate per band and a rate per mile, per band. Transport Channel mileage rates and charges apply according to CO Node System Bandwidth Capacity, as set forth in 7.14.3, following.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 49 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories (Cont'd) 6. Central Office Connecting Channel a. The Central Office Connecting Channel (COCC) rate category provides for

connections within the same wire center between a CO Port DS1 and a 1.544 Mbps Service, a CO Port DS3 or STS1 and a 44.736 Mbps Service, a CO Port DS3 or STS1 and a DS3 to DS1 multiplexer, or a CO Port DS1, DS3 or STS1 and a Switched Access Service DS1 or DS3 transport facility, respectively.

b. In addition, the COCC rate category provides connections within the same wire

center between two CO Nodes at the same System Bandwidth Capacity or between a CO Node and associated Transport Channel mileage and another CO Node at the same System Bandwidth Capacity in a different wire center.

c. Also, the COCC rate category provides for connections between a CO Node and

associated Transport Channel mileage and a Remote Node in Company wire center at the same System Bandwidth Capacity in a different wire center or between a Remote Node in Company wire center and associated Transport Channel mileage and another Remote Node at the same System Bandwidth Capacity in a different wire center.

d. One COCC will apply per connection between a CO Port and a Company-

provided port on another node at the same System Bandwidth Capacity, a Company-provided port to a Company-provided port at the same System Bandwidth Capacity or between two Remote Node Ports at the same System Bandwidth Capacity.

e. One COCC will apply per connection between two Nodes at the same System

Bandwidth Capacity, between a node and a service at the same capacity or between a CO Port and a service at the same capacity as set forth in 7.14.3, following.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 50 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories (Cont'd) 7. SST Central Office Multiplexing Options a. When SST is provisioned in conjunction with CO multiplexing, CO

multiplexing functions are available as follows and can only be ordered in locations where facilities exist:

b. SST DS3 CO multiplexing is an arrangement that provides a Company

multiplexer which converts a 44.736 Mbps DS3 channel to 28 1.544 Mbps DS1 channels utilizing time division multiplexing as set forth in 7.12.1, preceding, or which converts a 1.544 Mbps DS1 channel to 23 64.0 kbps DS0 channels or 24 64.0 kbps DS0 channels utilizing time division multiplexing.

c. The STS1 CO multiplexing is an arrangement that provides a Company

multiplexer which converts a 51.84 Mbps STS1 channel VT 1.5 mapped to 28 1.544 Mbps DS1 channels utilizing time division multiplexing. These multiplexing rate elements are assessed per multiplexer, as set forth in 7.14.3, following.

d. The OC3 CO Multiplexer provides 84 1.544 Mbps (DS1) channels or may be

configured to provide 3 44.736 Mbps (DS3) channels or any combination of 1.544 Mbps (DS1) channels and 44.736 Mbps (DS3) channels not to exceed the capacity of 3 44.736 Mbps (DS3). A COCC and a CO Port 1.544 Mbps (DS1) or CO Port 44.736 Mbps (DS3) is required per channel. The OC3 CO Multiplexer is assessed per multiplexer, per month, as set forth in 7.14.3, following.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 51 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories (Cont'd) 8. Self-Healing Alternate Route Protection a. Self-Healing Alternate Route Protection (SHARP) and Optical SHARP provide

added reliability to SST transported over fiber optic facilities. These features provide a separate facility path for the protection system between the Serving Wire Center and the Company Point of Termination located in the same building as the customer designated premises when the customer or building owner provide the structure for diverse entrance facilities into the building. In those instances where the customer or building owner requests either the SHARP or Optical SHARP Option but does not provide the structure for diverse entrance facilities into the building, these features provide a separate facility path for the protection system between the first utility vault outside the Serving Wire Center (generally all facilities leave a Wire Center, to the first utility vault within the same conduit, cable, sheath, etc.) and the last terminal prior to the customer's premises.

b. This added protection is provided by ensuring that backup electronics and two

physically separate facility paths are used in the provisioning of the service. One primary (or working) service path is established between the Serving Wire Center and the customer designated premises. In addition, a protect path is provisioned between the customer designated premises and the Serving Wire Center via a Company designated Alternate Wire Center. In the event that the working facility or electronics fail, or the service performance becomes impaired, i.e., the bit error rate degenerates to less than or equal to 10-6, the facility automatically switches to the service protect path in order to maintain a near continuous flow of information between locations. A protect path is only guaranteed when a Company provided Remote Node is in service at the customer premises.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 52 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B. Rate Categories 8. Self-Healing Alternate Route Protection(Cont'd) c. There are two SHARP Options available when the customer premise is

involved, they are as follows: • SHARP is available to customers who order an SST Remote Node which is to

be located at a customer premise. In the event of service interruptions, a service credit may be applicable.

• Optical SHARP provides a protect path when a Remote Node is provided by

the customer. Optical SHARP is only available to customers who order SST without a Company provided Remote Node at the customer premises. If the system fails to switch to the protected electronics and/or facilities within one second, a service credit will not be applicable since the Company will maintain equipment at the premise that is only necessary for delivery of optical handoffs. This equipment is not capable of facilitating a switch over to the protect path.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 53 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.1 GENERAL B.8. (Cont'd) d. SHARP and Optical SHARP Options are available with CO Node protection on

both optical and electrical interfaces. e. Due to constraints of the local network architecture as determined by the


f. Technical Specifications for SHARP are delineated in Qwest Corporation

Technical Publication PUB 77340. g. The offering of SHARP and Optical SHARP contemplates the use of existing

facilities. There may be occasions where the SHARP and Optical SHARP Options are not available due to facilities limitations, or where it may be necessary to construct such facilities, either as normal or Special Construction and Special Construction charges may apply.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 54 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) (Cont'd) 7.14.1 GENERAL B. Rate Categories (Cont'd) 9. Virtual Tributary (VT) Transmux Port a. As an option, SST may be equipped with the capability to multiplex higher

speed signals at one location into smaller channels at another location. b. When DS1 channels are multiplexed to higher signals, a DS1 Port is charged at

one location and a VT Transmux Port is charged at the other location. VT Transmux Ports are available as DS3 or STS1 capacity as follows: • A VT Transmux Port – DS3 may be configured to provide up to twenty-eight

1.544 Mbps channels. • A VT Transmux Port – STS1 may be configured to provide up to twenty-eight

1.544 Mbps channels.

c. VT Transmux Ports are charged in conjunction with CO Nodes or Remote Nodes; and are charged in conjunction with either DS1 CO Ports or DS1 Remote Ports.

10. Ethernet over SONET (EoS), as set forth in Section 7.19, following

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 55 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) (Cont'd) 7.14.2 PRICING PLANS

At the customer's option, SST System Bandwidth Capacity is available initially with a SST Pricing Plan for a 12-, 24-, 36- or 60-month fixed period only. The customer must specify the length of a fixed period service rate plan at the time the service is ordered. The minimum service period for all fixed period service rate plans is 12 months, except for CO Ports, Remote Ports, Ethernet Ports and VT Transmux Ports which have a minimum service period of 1 month or as specified in 2.4.2, preceding. SST Pricing Plans allow the Private Line Transport Service customer to integrate SST into their networks with the assurance that no Company-initiated monthly rate increases will occur during the fixed period.

A. Fixed Period Service Rate Plans 1. SST comprised of Nodes, Transport Channel Mileage and Central Office

Multiplexing must be initially ordered under a 12-, 24-, 36-, or 60-month fixed period service rate plan. A month-to-month option is available for System Bandwidth Capacity only after the customer completes the initial fixed period rate plan.

2. SST rate elements may be ordered with the same fixed period service rate plan as

the System Bandwidth Capacity or a lesser plan as set forth, following: a. When the customer's SST rate element fixed period service plan is the same as the

System Bandwidth Capacity fixed period, the SST rate element fixed period will expire on the same date as the System Bandwidth Capacity fixed period regardless of when it was ordered (e.g., if the Bandwidth capacity is a 60-month fixed period rate at month 10 of the plan and the customer orders an OC3 port 60-month fixed period, the OC3 port will be billed at the 60-month rate for the next 50 months).

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 56 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.2 PRICING PLANS A.2. (Cont'd) b. When the customer orders a SST rate element fixed period service plan for a

lesser number of months than the System Bandwidth Capacity fixed period rate element fixed period will expire based upon its expiration date.

3. For customers that subscribe to fixed period service of 12, 24, 36 or 60 months,

the monthly rates for the entire fixed period will be frozen from Company-initiated increases, at the rates in effect for the fixed period on the service date. At the end of the fixed period, the customer may convert to month-to-month or subscribe to a new fixed period service. The monthly rates will be adjusted to those in effect for the new fixed period service. Should the customer not make a choice by the end of the fixed period, the rates will automatically revert to the month-to-month option.

4. SST Ports are billed on a monthly basis only.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 57 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.2 PRICING PLANS (Cont'd) B. Upgrades in Rate Plans[1] 1. One or all SST or GeoMax rate elements rated under the month-to-month plan or

an existing fixed period service rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring or TLA.

2. This upgrade will be allowed provided the channel interface and the customer-

designated premises remain the same. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a rate element with a 36-month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

3. New minimum service period applies to all SST or GeoMax rate elements that are

upgraded in the following manner: • If the service being upgraded has been in place for more than 12 months,

minimum service period provisions will not apply, or • If the service being upgraded has been in place for less than 12 months, the

time in service will be applied against the minimum service period term.

[1] SST Ports, billed on a monthly basis only, will be renewed at the current Month-to-

Month rate. Discounts will not apply.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 58 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) (Cont’d) 7.14.3 RATES AND CHARGES A. Monthly NONRECURRING MONTHLY CHARGE RATE 1. System Bandwidth Capacity of 155.52 Mbps (OC3) a. Central Office (CO) Node – $1,550.00 b. CO Port - DS1, per port $177.00 8.10 c. CO Port - DS3, per port 177.00 88.00 d. CO Port - STS1, per port 177.00 180.00 e. SST Remote Node, per customer premises – 800.00 f. SST Remote Port - DS1, per port 177.00 10.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 59 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont’d) NONRECURRING MONTHLY CHARGE RATE g. SST Remote Port - DS3, per port $177.00 $88.00 h. SST Remote Port - STS1, per port 177.00 180.00 i. VT Transmux Port - DS3[1], per port 177.00 294.00 j. VT Transmux Port - STS1[1], per port 177.00 340.00 k. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[2] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $578.00 $100.00 Over 8 to 25 491.00 578.00 100.00 Over 25 to 50 491.00 578.00 100.00 Over 50 491.00 578.00 100.00 [1] These Ports will work in conjunction with either a DS1 CO Port(s) or a DS1 Remote Port(s). [2] Nonrecurring charges apply to Transport Channels when installed without a CO

Node. When service involves more than one telephone company half of the nonrecurring charge applies.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 60 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont’d) NONRECURRING MONTHLY CHARGE RATE l. Central Office Connecting Channel

• per arrangement $ 20.00 $ 10.00 m. STS1 CO Multiplexing

• per multiplexer 200.00 300.00

n. Self-Healing Alternate Route Protection (SHARP)

• SHARP per customer premise 313.25 750.00

• Optical SHARP per customer premise 313.25 750.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 61 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly (Cont'd) NONRECURRING MONTHLY CHARGE RATE 2. System Bandwidth Capacity of 622.08 Mbps (OC12) a. Central Office (CO) Node – $3,000.00 b. CO Port - DS1, per port $177.00 21.00 c. CO Port - DS3, per port 177.00 69.00 d. CO Port - STS1, per port 177.00 125.00 e. CO Port - OC3, per port 177.00 205.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 62 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont'd) NONRECURRING MONTHLY CHARGE RATE f. SST Remote Node, per customer premises – $1,900.00 g. SST Remote Port - DS1, per port $177.00 21.00 h. SST Remote Port - DS3, per port 177.00 69.00 i. SST Remote Port - STS1, per port 177.00 125.00 j. SST Remote Port - OC3, per port 177.00 205.00 k. VT Transmux Port - DS3[1], per port 177.00 280.00 l. VT Transmux Port - STS1[1], per port 177.00 340.00 [1] These Ports will work in conjunction with either a DS1 CO Port(s) or a DS1 Remote Port(s).

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 63 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont'd) m. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $1,650.00 $200.00 Over 8 to 25 491.00 1,650.00 200.00 Over 25 to 50 491.00 1,650.00 200.00 Over 50 491.00 1,650.00 210.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 64 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont'd) NONRECURRING MONTHLY CHARGE RATE n. Central Office Connecting Channel

• per arrangement $ 20.00 $ 10.00 o. STS1 CO Multiplexing


p. OC3 CO Multiplexing

• per multiplexer – 500.00 q. Self-Healing Alternate Route Protection (SHARP)



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 65 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. Bandwidth Capacity of 1.244 Gbps (OC24) a. Central Office (CO) Node – $5,500.00 b. CO Port - DS1, per port $177.00 21.00 c. CO Port - DS3, per port 177.00 46.00 d. CO Port - STS1, per port 177.00 110.00 e. CO Port - OC3, per port 177.00 222.00 f. CO Port - OC12, per port 177.00 788.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 66 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont'd) NONRECURRING MONTHLY CHARGE RATE g. SST Remote Node, per customer premises – $4,400.00 h. SST Remote Port - DS1, per port $177.00 21.00 i. SST Remote Port - DS3, per port 177.00 46.00 j. SST Remote Port - STS1, per port 177.00 110.00 k. SST Remote Port - OC3 per port 177.00 222.00 l. SST Remote Port - OC12, per port 177.00 788.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 67 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont'd) m. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $2,888.00 $350.00 Over 8 to 25 491.00 2,888.00 350.00 Over 25 to 50 491.00 2,888.00 350.00 Over 50 491.00 2,888.00 368.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 68 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont'd) NONRECURRING MONTHLY CHARGE RATE n. Central Office Connecting Channel







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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 69 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly (Cont'd) NONRECURRING MONTHLY CHARGE RATE 4. System Bandwidth Capacity of 2.488 Gbps (OC48) a. Central Office (CO) Node – $8,000.00 b. CO Port - DS1, per port $177.00 21.00 c. CO Port - DS3, per port 177.00 50.00 d. CO Port - STS1, per port 177.00 100.00 e. CO Port - OC3, per port 177.00 212.00 f. CO Port - OC12, per port 177.00 787.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 70 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont'd) NONRECURRING MONTHLY CHARGE RATE g. SST Remote Node, per customer premises – $7,400.00 h. SST Remote Port - DS1, per port $177.00 21.00 i. SST Remote Port - DS3, per port 177.00 50.00 j. SST Remote Port - STS1, per port 177.00 56.00 k. SST Remote Port - OC3, per port 177.00 212.00 l. SST Remote Port - OC12, per port 177.00 787.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 71 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont'd) m. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $3,300.00 $400.00 Over 8 to 25 491.00 3,300.00 400.00 Over 25 to 50 491.00 3,300.00 400.00 Over 50 491.00 3,320.00 425.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 72 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont'd) NONRECURRING MONTHLY CHARGE RATE n. Central Office Connecting Channel







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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 73 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly (Cont'd) NONRECURRING MONTHLY CHARGE RATE 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] a. Central Office (CO) Node – $13,500.00 b. CO Port - DS1, per port $177.00 21.00 c. CO Port - DS3, per port 177.00 55.00 d. CO Port - STS1, per port 177.00 85.00 e. CO Port - OC3, per port 177.00 265.00 f. CO Port - OC12, per port 177.00 750.00 g. CO Port - OC48, per port 177.00 925.00 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 74 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1](Cont’d) NONRECURRING MONTHLY CHARGE RATE h. SST Remote Node, per customer premises – $13,500.00 i. SST Remote Port - DS1, per port $177.00 21.00 j. SST Remote Port - DS3, per port 177.00 55.00 k. SST Remote Port - STS1, per port 177.00 85.00 l. SST Remote Port - OC3, per port 177.00 265.00 m. SST Remote Port - OC12, per port 177.00 750.00 n. SST Remote Port - OC48, per port 177.00 925.00 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 75 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] (Cont’d) o. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[2] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $9,075.00 $950.00 Over 8 to 25 491.00 9,075.00 950.00 Over 25 to 50 491.00 9,075.00 950.00 Over 50 491.00 9,130.00 998.00 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


[2] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 76 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES A. Monthly 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] (Cont’d) NONRECURRING MONTHLY CHARGE RATE p. Central Office Connecting Channel

• per arrangement $ 20.00 $ 10.00 q. STS1 CO Multiplexing


r. OC3 CO Multiplexing

• per multiplexer – 500.00

s. Self-Healing Alternate Route Protection (SHARP)





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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 77 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES (Cont'd) B. 12 Months NONRECURRING MONTHLY CHARGE RATE 1. System Bandwidth Capacity of 155.52 Mbps (OC3) a. Central Office (CO) Node – $1,504.00

b. SST Remote Node, per customer premises – $780.00 c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $560.66 $97.00 Over 8 to 25 491.00 560.66 97.00 Over 25 to 50 491.00 560.66 97.00 Over 50 491.00 560.66 97.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 78 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont’d) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel

• per arrangement $ 14.00 $ 10.00 e. STS1 CO Multiplexing


f. Self-Healing Alternate Route Protection (SHARP)



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 79 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 2. System Bandwidth Capacity of 622.08 Mbps (OC12) a. Central Office (CO) Node – $2,910.88 b. SST Remote Node, per customer premises – 1,900.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 80 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont'd) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $1,600.50 $194.00

Over 8 to 25 491.00 1,600.50 194.00 Over 25 to 50 491.00 1,600.50 194.00 Over 50 491.00 1,600.50 203.70 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 81 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel



f. OC3 CO Multiplexing

• per multiplexer – 485.00 g. Self-Healing Alternate Route Protection (SHARP)



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 82 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. System Bandwidth Capacity of 1.244 Gbps (OC24) a. Central Office (CO) Node – $5,335.00 b. SST Remote Node, per customer premises – 4,268.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 83 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 months 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont'd) c. Transport Channels, per CO node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[2] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $2,801.36 $339.50 Over 8 to 25 491.00 2,801.36 339.50 Over 25 to 50 491.00 2,801.36 339.50 Over 50 491.00 2,801.36 356.96 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 84 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 months 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel







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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 85 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 4. Bandwidth Capacity of 2.488 Gbps (OC48) a. Central Office (CO) Node – $ 7,770.14

b. SST Remote Node, per customer premises – 7,178.00 c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $3,201.00 $388.00 Over 8 to 25 491.00 3,201.00 388.00 Over 25 to 50 491.00 3,201.00 388.00 Over 50 491.00 3220.40 412.25 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 86 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel







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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 87 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] a. Central Office (CO) Node – $13,500.00 b. SST Remote Node, per customer premises – 13,500.00 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 88 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] (Cont'd) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[2] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $8,803.00 $921.00 Over 8 to 25 491.00 8,803.00 921.00 Over 25 to 50 491.00 8,803.00 921.00 Over 50 491.00 8,856.35 967.31 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,




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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 89 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES B. 12 Months 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel









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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 90 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES (Cont'd) C. 24 Months NONRECURRING MONTHLY CHARGE RATE 1. System Bandwidth Capacity of 155.52 Mbps (OC3) a. Central Office (CO) Node – $1,457.00 b. SST Remote Node, per customer premises – 750.00 c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $549.10 $ 95.00 Over 8 to 25 491.00 549.10 95.00 Over 25 to 50 491.00 549.10 95.00 Over 50 491.00 549.10 95.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 91 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel






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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 92 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 2. System Bandwidth Capacity of 622.08 Mbps (OC12) a. Central Office (CO) Node – $2,819.30 b. SST Remote Node, per customer premises – $1,900.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 93 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont’d) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $1,567.50 $190.00 Over 8 to 25 491.00 1,567.50 190.00 Over 25 to 50 491.00 1,567.50 190.00 Over 50 491.00 1,567.50 199.50 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 95 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. System Bandwidth Capacity of 1.244 Gbps (OC24) a. Central Office (CO) Node – $5,170.00 b. SST Remote Node, per customer premises – 4,180.00 c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $ 491.00 $2,743.60 $332.50 Over 8 to 25 491.00 2,743.60 332.50 Over 25 to 50 491.00 2,743.60 332.50 Over 50 491.00 2,743.60 349.60 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 96 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont’d) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel







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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 97 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 4. System Bandwidth Capacity of 2.488 Gbps (OC48) a. Central Office (CO) Node – $ 7,505.96 b. SST Remote Node, per customer premises – 7,030.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 98 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont’d) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $3,135.00 $ 380.00 Over 8 to 25 491.00 3,135.00 380.00 Over 25 to 50 491.00 3,135.00 380.00 Over 50 491.00 3,154.00 403.75 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 99 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont’d) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel





• SHARP per customer premise 313.25 705.00 • Optical SHARP per customer premise 313.25 705.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 100 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] a. Central Office (CO) Node – $13,500.00 b. SST Remote Node, per customer premises – 13,500.00 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 101 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES C. 24 Months 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] (Cont’d) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[2] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $8,621.00 $901.67 Over 8 to 25 491.00 8,621.00 901.67 Over 25 to 50 491.00 8,621.00 901.67 Over 50 491.00 8,673.25 947.67 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,




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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 103 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES (Cont'd) D. 36 Months NONRECURRING MONTHLY CHARGE RATE 1. System Bandwidth Capacity of 155.52 Mbps (OC3) a. Central Office (CO) Node – $1,395.00 b. SST Remote Node, per customer premises – 640.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 104 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D 36 Months 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont’d) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $515.61 $ 86.32 Over 8 to 25 491.00 520.20 90.00 Over 25 to 50 491.00 520.20 90.00 Over 50 491.00 520.20 90.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 105 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D 36 Months 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont’d) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel

• per arrangement – $ 10.00 e. STS1 CO Multiplexing

• per multiplexer $200.00 270.00



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 106 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 2. System Bandwidth Capacity of 622.08 Mbps (OC12) a. Central Office (CO) Node – $2,729.45 b. SST Remote Node, per customer premises – 1,800.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 107 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont’d) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $1,485.00 $180.00 Over 8 to 25 491.00 1,485.00 180.00 Over 25 to 50 491.00 1,485.00 180.00 Over 50 491.00 1,485.00 189.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 108 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 2. System Bandwidth Capacity of 622.08 Mbps (OC12) (Cont’d) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel






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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 109 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. System Bandwidth Capacity of 1.244 Gbps (OC24) a. Central Office (CO) Node – $4,950.00 b. SST Remote Node, per customer premises – 3,960.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 110 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont’d) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $2,599.20 $315.00 Over 8 to 25 491.00 2,599.20 315.00 Over 25 to 50 491.00 2,599.20 315.00 Over 50 491.00 2,599.20 331.20 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 111 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont’d) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel



f. OC3 Multiplexing



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 112 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 4. System Bandwidth Capacity of 2.488 Gbps (OC48) a. Central Office (CO) Node – $7,209.54 b. SST Remote Node, per customer premises – 6,640.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 113 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont’d) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $2,970.00 $ 360.00 Over 8 to 25 491.00 2,970.00 360.00 Over 25 to 50 491.00 2,970.00 360.00 Over 50 491.00 2,988.00 382.50 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 114 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont’d) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel



f. OC3 CO Multiplexing • per multiplexer – 450.00

g. Self-Healing Alternate Route Protection (SHARP)



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 115 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] a. Central Office (CO) Node – $12,500.00 b. SST Remote Node, per customer premises – 12,500.00 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 116 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] (Cont'd) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[2] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $8,167.98 $854.72 Over 8 to 25 491.00 8,167.98 854.72 Over 25 to 50 491.00 8,167.98 854.72 Over 50 491.00 8,217.48 897.34 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,




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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 117 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES D. 36 Months 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel









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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 118 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES (Cont'd) E. 60 Months NONRECURRING MONTHLY CHARGE RATE 1. System Bandwidth Capacity of 155.52 Mbps (OC3) a. Central Office (CO) Node – $1,240.00 b. SST Remote Node, per customer premises – 580.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 119 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont'd) c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $462.40 $80.00 Over 8 to 25 491.00 462.40 80.00 Over 25 to 50 491.00 462.40 80.00 Over 50 491.00 462.40 80.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 120 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months 1. System Bandwidth Capacity of 155.52 Mbps (OC3) (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel





• Optical SHARP per Node 313.25 600.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 121 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 2. System Bandwidth Capacity of 622.08 Mbps (OC12) a. Central Office (CO) Node – $2,402.48 b. SST Remote Node, per customer premises – 1,500.00 c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $1,320.00 $160.00 Over 8 to 25 491.00 1,320.00 160.00 Over 25 to 50 491.00 1,320.00 160.00 Over 50 491.00 1,320.00 168.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 123 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 3. System Bandwidth Capacity of 1.244 Gbps (OC24) a. Central Office (CO) Node – $4,539.68

b. SST Remote Node, per customer premises – 3,520.00

c. Transport Channels, per CO Node

NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $2,310.40 $280.00 Over 8 to 25 491.00 2,310.40 280.00 Over 25 to 50 491.00 2,310.40 280.00 Over 50 491.00 2,310.40 294.40 [1] Nonrecurring charges apply to Transport Channels when installed without a CO


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 124 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months 3. System Bandwidth Capacity of 1.244 Gbps (OC24) (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel







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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 125 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 4. Bandwidth Capacity of 2.488 Gbps (OC48) a. Central Office (CO) Node – $5,999.83 b. SST Remote Node, per customer premises – 5,900.00 c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[1] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $2,640.00 $320.00 Over 8 to 25 491.00 2,640.00 320.00 Over 25 to 50 491.00 2,640.00 320.00 Over 50 491.00 2,656.00 340.00 [1] Nonrecurring charges apply to Transport Channels when installed without a CO

Node. When service involves more than one telephone company half the nonrecurring charge applies.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 126 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months 4. System Bandwidth Capacity of 2.488 Gbps (OC48) (Cont'd) NONRECURRING MONTHLY CHARGE RATE d. Central Office Connecting Channel







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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 127 EFFECTIVE: February 11, 2019 RELEASE 4 7. PRIVATE LINE TRANSPORT SERVICE 7.14 SYNCHRONOUS SERVICE TRANSPORT (SST) 7.14.3 RATES AND CHARGES E. 60 Months (Cont'd) NONRECURRING MONTHLY CHARGE RATE 5. System Bandwidth Capacity of 9.952 Gbps (OC192)[1] a. Central Office (CO) Node – $11,700.00 b. SST Remote Node, per customer premises – 11,700.00 c. Transport Channels, per CO Node NON- RECURRING MONTHLY RATE MILEAGE BANDS CHARGE[2] FIXED PER MILE 0 – – – Over 0 to 8 $491.00 $7,260.00 $759.44 Over 8 to 25 491.00 7,260.00 759.44 Over 25 to 50 491.00 7,260.00 759.44 Over 50 491.00 7,304.00 797.91 [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,




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7.15 RESERVED FOR FUTURE USE 7.16 RESERVED FOR FUTURE USE [1] SST OC192 Point-to-Point configurations are grandfathered as of February 11,


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 128.1 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.17 DIGITAL DATA SERVICE 2-WIRE[1] 7.17.1 GENERAL A. Basic Service Description Digital Data Service 2-Wire (DDS 2-Wire) provides a two-wire, full duplex

circuit, capable of transmitting digital data at 144 kbps. DDS 2-Wire consists of a 160 kbps channel for the transmission of 144 kbps serial or bi-directional data and a 16 kbps embedded, bi-directional, operations channel to support provisioning and maintenance operations; i.e., loopback testing and standard network management messages. When the customer’s equipment provides access to the 16 kbps embedded channel, that bandwidth will be available for the customer to perform loopback testing and network management. This service is offered on a point-to-point basis only.

B. Technical Specifications DDS 2-Wire technical parameters are delineated in Qwest Corporation Technical

Publication PUB 77399. C. Availability 1. DDS 2-Wire is available as specified in the NECA TARIFF F.C.C. NO. 4, and

provided subject to the availability and limitations of Company outside plant facilities. Special construction options are not available to improve the suitability of Company facilities.

2. Shared Use is not allowed with this service. 3. Optional features and multiplexing are not available. [1] Effective February 1, 2020, Digital Data Service 2-Wire is grandfathered.


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 128.2 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.17 DIGITAL DATA SERVICE 2-WIRE[1] 7.17.1 GENERAL (Cont’d) D. Rate Applications 1. Each DDS 2-Wire requires two Channel Terminations. 2. When this service is provided on an interoffice basis, transport mileage applies at

the rates specified in 7.17.3, following. 7.17.2 PRICING PLANS

The customer must initially subscribe to a term plan of 12, 36 and 60 months. After the completion of the term plan, the month-to-month option is available. The minimum service period of 1 month applies to month-to-month service. The minimum service period of 12 months applies to 12-, 36-, and 60- month term plans, except as set forth in 2.4.2.

[1] Effective February 1, 2020, Digital Data Service 2-Wire is grandfathered.


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 128.3 EFFECTIVE: February 1, 2020 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.17 DIGITAL DATA SERVICE 2-WIRE[1] (Cont’d) 7.17.3 RATES AND CHARGES A. Month-to-Month MONTHLY NONRECURRING RATE CHARGE 1. Channel Termination, per termination $50.00 $112.50 2. Interoffice Transport


0 – – Over 0 to 8 $65.00 $1.47 Over 8 to 25 65.00 1.47 Over 25 to 50 65.00 1.47 Over 50 65.00 1.47



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 128.4 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.17 DIGITAL DATA SERVICE 2-WIRE[1] 7.17.3 RATES AND CHARGES (Cont’d) B. 12 Months MONTHLY NONRECURRING RATE CHARGE 1. Channel Termination, per termination $45.00 $112.50 2. Interoffice Transport





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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 128.6 EFFECTIVE: February 1, 2020 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.17 DIGITAL DATA SERVICE 2-WIRE[1] 7.17.3 RATES AND CHARGES (Cont’d) D. 60 Months MONTHLY NONRECURRING RATE CHARGE 1. Channel Termination, per termination $40.00 $112.50 2. Interoffice Transport

MONTHLY RATE MILEAGE BANDS FIXED PER MILE 0 – –

Over 0 to 8 $52.00 $1.20 Over 8 to 25 52.00 1.20 Over 25 to 50 52.00 1.20 Over 50 52.00 1.20



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SECTION 7 PAGE 129 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.1 GENERAL A. Basic Service Description 1. GeoMax is a high-speed, multi-protocol, fiber optic data transport service. It

utilizes Dense Wave Division Multiplexing (DWDM) technology to enable two or more optical signals having different wavelengths to be simultaneously transmitted in the same direction over one strand of fiber. DWDM technology is protocol and bit rate independent, thus enabling GeoMax service to support multiple customer protocols and applications on a single platform. Concatenated Optical Carrier levels are fully supported and include OC3c, OC12c and OC48c.

2. At the customer premise, the customer has the option of receiving a protocol or

application at a Node (Premise Node) or a Company provided Fiber Distribution Panel (FDP) via a Network Access Channel (NAC).

3. The following restrictions apply to GeoMax Service:

• A minimum of two nodes are required per GeoMax Service. There are two

types of nodes, a CO Node and a Premise Node. • Traffic can only be added or dropped from a GeoMax Service at a CO Node,

Premise Node or a NAC. • A NAC can only handle one protocol. • The serving wire center for a NAC, must be a CO Node location. • A standalone SST Remote Node can be used at a Company central office or

customer premise to multiplex lower speed channels for transmission to a GeoMax system. The system must have at least one SST Remote Nodes placed in a central office or at least one SST CO Node.

B. Technical Specifications GeoMax technical parameters are delineated in Qwest Corporation Technical


CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 130 EFFECTIVE: October 28, 2018 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.1 GENERAL (Cont’d) C. Availability 1. GeoMax is available as specified in the NECA Tariff F.C.C. No. 4 and

contemplates the use of existing facilities. There may be occasions when GeoMax is not available due to facilities limitations, or when it may be necessary to construct facilities. Where suitable facilities are unavailable for provisioning service special construction may be necessary and Special Construction charges may apply.

2. GeoMax Service may connect to the following Company provided services: SST

and SHNS. GeoMax Ethernet ports may connect to Ethernet over SONET (EoS), but such connections must be made at a Company CO where both a GeoMax CO Node and an SST CO Node or SHNS Hub Node co-exist.

D. Rate Categories The basic rate categories that apply to GeoMax are:

• Premise Node (described in D.1., following) • CO Node (described in D.2., following) • Network Access Channel (NAC), (described in D.3., following) • Additional Wavelengths, (described in D.4., following) • Amplifier Node (described in D.5., following) • Transport Channels (described in D.6., following) • Ports (described in D.7., following)

Rates and charges for PLTS and/or Switched Access Services apply for each PLTS or Switched Access Service that connects to GeoMax. The Company will not apportion the monthly billing of GeoMax rate elements when Switched Access Services connect to GeoMax.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 131 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.1 GENERAL D. Rate Categories (Cont’d) 1. Premise Node The Premise Node is equipped with one shelf and common equipment to support

up to 44 wavelengths. The number of ports per shelf will vary, depending on the interface, current technology and whether a customer chooses protected or unprotected ports.

The Company will install a Premise Node at the customer’s request to receive

traffic from the CO Node or another Premise Node. The Premise Node is assessed per node, per month.

2. CO Node The Premise Node is equipped with one shelf and common equipment to support

up to 44 wavelengths. The number of ports per shelf will vary, depending on the interface, current technology and whether a customer chooses protected or unprotected ports.

CO Nodes may be placed in a serving and/or remote wire centers. When a CO

Node is located in a serving wire center (SWC), protocols may be delivered to a NAC which is in the customer-designated premise serviced by the SWC. The CO Node is assessed per node, per month.

3. Network Access Channel (NAC) The Network Access Channel (NAC) may be placed in a customer-designated

premise and is a Fiber Distribution Panel (FDP) connected to a CO Node Port via a 2 fiber non-protected interface.

One NAC is required per directly connected CO Port, there are no NAC ports.

The NAC rate element is assessed per NAC, per month. 4. Additional Wavelengths Additional Wavelengths may be added to either the Premise Node or the CO

Node to support up to an additional 44 wavelengths.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 132 EFFECTIVE: November 1, 2017 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.1 GENERAL D. Rate Categories (Cont’d) 5. Amplifier Node This Optical Amplification provides required strengthening of the optical signals

to support greater distances that are beyond the reach of the normal DWDM optical signals. The Company will determine the location where the Amplifier Node will be placed based upon design.

6. Transport Channel The Transport Channel rate category provides for the transmission facilities

between SWCs for a Premise Node and/or a CO Node. If there is just one SWC or CO Node in the configuration the mileage is zero.

If there are two or more SWCs and/or CO Nodes, the mileage for the application

will be the air line miles between each of the SWCs and/or CO Nodes, calculated on a V and H basis. The mileage is not doubled to reflect protected or diverse paths.

Example: If a configuration consists of three SWCs at points A, B and C, then

the mileage would be calculated on the air line miles from A to B, from B to C and from C to A. If location C was not an SWC then B to C and C to A would not be calculated.

7. Ports

• OC3 Port, An Optical Carrier Level 3 of 155.52 Mbps - Protected - Unprotected

• OC12 Port, An Optical Carrier Level 12 of 622.08 Mbps - Protected - Unprotected

• OC48 Port, An Optical Carrier Level 48 of 2.488 Gbps

- Protected - Unprotected



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7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.1 GENERAL D. Rate Categories 7. Ports (Cont’d)

• Fast Ethernet Port, 125 Mbps - Protected - Unprotected

• ISC3 Port, An InterSystem Coupling Facility or A Coupling Facility link – An

IBM 2.125 Gbps signal that provides data caching, locking and queuing services between a Coupling Facility and a CPU. - Protected - Unprotected

• FICON Port, Fibre Connection (FICON™) channel – An IBM version of the

industry standard Fibre Channel operating at either 1.062 Gbps, 2.125 Gbps or 10 Gbps signal which provides for connectivity similar to ESCON™ while enabling full duplex transfer and multiple concurrent Input/Output (I/O) operations on a single channel. - Protected - Unprotected

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 134 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.1 GENERAL D. Rate Categories 7. Ports (Cont’d)

• Gigabit Ethernet Port, 1.25 Gbps - Protected - Unprotected

• WAN PHY Ethernet Port, 10 Gbps


• LAN PHY Ethernet Port, 10 Gbps


• Fibre Channel Port[1], A set of ANSI standard supporting the following speeds: 1.062 Gbps, 2.125 Gbps, 4 Gbps, 10 Gbps - Protected - Unprotected

• Optical Transport Unit 2 (OTU2) Port; A signal with a line rate of 10.709 Gbps capable of transporting a SONET OC-192, 10G WAN PHY or 10G LAN PHY (10 GigE) - Protected - Unprotected - Unprotected Dual

• Optical Transport Unit 2E (OTU2E) Port; A signal with a line rate of 11.09 Gbps capable of transporting a10G LAN PHY (10 GigE) - Protected - Unprotected - Unprotected Dual

[1] The Fibre Channel Port 266 Mbps speed is grandfathered effective December 16,

2009 and can now be found in Section 107.


7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.1 GENERAL D. Rate Categories 7. Ports (Cont’d)

• Optical Transport Unit 1 (OTU1) Port; A signal with a line rate of 2.666 Gbps[1]






• 40GE Gigabit Ethernet Port at 41.25Gbps[1]


• 100GE Gigabit Ethernet Port at 115.125 Gbps[1] - Protected - Unprotected

[1] Port speeds of OTU1, OTU3, OTU4, 40GE and 100GE are ICB rated as set forth in 7.18.5, following.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 136 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX (Cont’d) 7.18.2 REGULATIONS A. Obligations of the Customer

1. The customer shall provide immediate access to Company equipment by

authorized Company personnel 24 hours a day, 7 days a week for restoration of service, response to equipment failure, or maintenance of service.

2. All operations at the customers premises will be performed at the expense of the

customer and must conform to rules and regulations adopted by the Company to maintain a proper standard of service. Included in the aforementioned expenses would be structural work required for supporting telecommunications facilities.

3. The customer is required to provide adequate building space, lighting and

atmospheric control (humidity, temperature and ventilation) for proper installation, operation and maintenance of Company equipment and facilities on the customer premises.

B. Installation Guarantee The Company guarantees 100% on-time provisioning of all new GeoMax Services

based on the agreed date between the customer and the Company. If the agreed-on due date is missed, the Company will credit the customer 50% of the nonrecurring rate on all affected ports.

C. Service Guarantee Credit allowance will apply when the customer experiences a service interruption

as follows:

• Qualified ports will not receive double credit during any billing cycle. When a particular port qualifies for more than one service credit during a billing cycle, the higher service credit will be given to the customer.

• The customer will receive service credit on the billing cycle following the

service interruption and completion of the Company’s verification process. • A service credit will not be given when network failure(s) and/or outage(s) is

associated with Company equipment and does not result in customer downtime or performance degradation.

• Exception: Service Guarantee does not cover protocol delivered via a NAC.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 137 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.2 REGULATIONS C. Service Guarantee (Cont’d) 1. Customer Notification The Company must notify the customer of a service outage or a service

degradation within 20 minutes. The notification will be based on the alarms received by the Company’s Network Operations Center (NOC). When failure to notify the customer within 20 minutes results in downtime, the customer will receive credit for one day of the monthly rate for all impacted ports.

2. Mean Time to Repair (MTTR) This is the time it takes the Company to restore service. The time starts either

when the Company detects the problem or when the customer reports the problem to the Company. Service will be restored within 8 hours. If the MTTR exceeds 8 hours then the service credits are as follows: over 8 hours = 25% credit and over 12 hours = 50% credit. The service credits are based on the monthly rate of the affected ports.

2. Availability This is the amount of time service is available to support customer traffic. The

Company will coordinate maintenance time and planned outages with the customer, these events will be scheduled outside the availability time. The network is considered unavailable when the service is not ready to support customer traffic or anytime an out of service occurs. Availability is calculated based on the customer’s billing cycle. If guaranteed availability is not met, the service credits will apply, per affected port, based on the monthly port rate, as follows:

• Protected Ports

- If availability is <99.999% but> = 99.99%, credit = 25% - If availability is <99.99% but> = 99.9%, credit = 50% - If availability is <99.9%, credit = 100%

• Unprotected Ports

- If availability is <99.9% but> = 99%, credit = 25% - If availability is <99% but> = 98%, credit = 50% - If availability is <98%, credit = 100%

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 138 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.3 PRICING PLANS

The customer must initially subscribe to a term plan of 36- or 60-month fixed period service rate plans. The customer must specify the length of a fixed period service rate plan at the time the service is ordered. New shelves cannot be added to the service within the 12 months prior to the termination date of the fixed period service rate plan in effect. The minimum service period for all GeoMax fixed period service rate plans installed before September 5, 2006 is 36 months. The minimum service period for all GeoMax fixed period service rate plans installed on or after August 19, 2006 is 12 months. GeoMax customers with pricing plans will not receive Company-initiated rate increases during the fixed period. Upon completion of a fixed period service rate plan, the customer’s service will automatically revert to the Month-to-Month Plan. Service provided under a Month-to-Month Plan cannot be added to or changed only upgraded to a term plan of 36- or 60-months or disconnected.

A. Fixed Period Service Rate Plans GeoMax rate elements are initially only available under a 36- or 60- month fixed

period service rate plan and must match the System Bandwidth Capacity rate plan in effect. However, customers may subsequently order additional GeoMax rate elements as follows: • On the same fixed period service rate plan as the System Bandwidth Capacity

and be coterminous with the termination date System Bandwidth Capacity fixed period or

• On a fixed period service plan for a lesser number of months than the System

Bandwidth Capacity, the rate element(s) will expire either upon the expiration date of its associated fixed period service plan or the termination date of the System Bandwidth Capacity fixed period, which ever date comes first.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 139 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.3 PRICING PLANS (Cont’d) B. Upgrades 1. One or all GeoMax rate elements rated under the month-to-month plan or an

existing fixed period service rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring or TLA.

2. This upgrade will be allowed provided the channel interface and the customer-

designated premises remain the same. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a rate element with a 36-month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

3. New minimum service period applies to all GeoMax rate elements that are




C. Termination Liability Assessment and Waiver Policy Terms and Conditions for Termination Liability Assessment and Waiver Policy as

it applies to GeoMax is set forth in 7.1.8, preceding:

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 140 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX (Cont’d) 7.18.4 RATES AND CHARGES A. Month-to-Month [1] MONTHLY RATE

• Premise Node $7,500.00 • CO Node 4,180.00 • NAC 248.00 • Additional Wavelengths 2,420.00 • Amplifier Node 4,068.75 • Transport Channels, 406.25 per CO Node • OC3 Port, Protected per port 493.75 • OC3 Port, Unprotected per port 393.75 • OC12 Port, Protected per port 1,051.56 • OC12 Port, Unprotected per port 951.56 • OC48 Port, Protected per port 1,346.88 • OC48 Port, Unprotected per port 1,246.88

[1] Month-to-Month rates will go into effect upon completion of a term plan. Service

cannot be added to or changed under the Month-to-Month plan.

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7.18 GEOMAX

7.18.4 RATES AND CHARGES

A. Month-to-Month (Cont'd)

MONTHLY

RATE

• OC192 Port, Protected

per port $4,700.00

• OC192 Port, Unprotected

per port 3,700.00

• Fast Ethernet, Protected 559.38

• Fast Ethernet, Unprotected 459.38

• ISC3, Protected

2.125 Gbps 1,400.00

• ISC3, Unprotected

2.125 Gbps 1,200.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 142 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.4 RATES AND CHARGES A. Month-to-Month (Cont’d) MONTHLY RATE

• FICON, Protected 1.062 Gbps $1,215.63

• FICON, Unprotected 1.062 Gbps 1,115.63

• FICON, Protected 2.125 Gbps 1,400.00

• FICON, Unprotected 2.125 Gbps 1,200.00

• Gigabit Ethernet, Protected 1,084.38

• Gigabit Ethernet, Unprotected 984.38

• WAN PHY Ethernet, Protected 5,600.00

• WAN PHY Ethernet, Unprotected 4,500.00

• LAN PHY Ethernet, Protected 5,600.00

• LAN PHY Ethernet, Unprotected 4,500.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 143 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.4 RATES AND CHARGES A. Month-to-Month (Cont’d) MONTHLY RATE

• Fibre Channel, Protected 1.062 Gbps $1,150.00

• Fibre Channel, Unprotected 1.062 Gbps 1,050.00

• Fibre Channel, Protected 2.125 Gbps 1,400.00

• Fibre Channel, Unprotected 2.125 Gbps 1,200.00

• Fibre Channel, Protected 4 Gbps 2,800.00

• Fibre Channel, Unprotected 4 Gbps 2,400.00

• Fibre Channel, Protected 10 Gbps 5,600.00

• Fibre Channel, Unprotected 10 Gbps 4,500.00

• OTU2 Port, Protected 10.709 Gbps 6,160.00

• OTU2 Port, Unprotected 10.709 Gbps 5,110.00

• OTU2 Port, Unprotected Dual 10.709 Gbps 10,220.00

• OTU2E Port, Protected 11.09 Gbps 6,160.00

• OTU2E Port, Unprotected 11.09 Gbps 5,110.00

• OTU2E Port, Unprotected Dual 11.09 Gbps 10,220.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 144 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.4 RATES AND CHARGES (Cont’d) B. 36 Months NONRECURRING MONTHLY CHARGE RATE

• Premise Node - $4,800.00 • CO Node - 3,800.00 • NAC $250.00 225.00 • Additional Wavelengths - 2,200.00 • Amplifier Node - 2,800.00 • Transport Channels, per CO Node - 235.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 145 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.4 RATES AND CHARGES B. 36 Months (Cont’d) NONRECURRING MONTHLY CHARGE RATE

• OC3 Port, Protected per port $500.00 $415.00 • OC3 Port, Unprotected per port 500.00 315.00 • OC12 Port, Protected per port 500.00 800.00 • OC12 Port, Unprotected per port 500.00 700.00 • OC48 Port, Protected per port 500.00 975.00 • OC48 Port, Unprotected per port 500.00 875.00

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7.18 GEOMAX


B. 36 Months (Cont'd)

NONRECURRING MONTHLY

CHARGE RATE


per port $500.00 $3,900.00


per port 500.00 3,100.00

• Fast Ethernet, Protected 500.00 467.50

• Fast Ethernet, Unprotected 500.00 367.50

• ISC3, Protected

2.125 Gbps 500.00 1,200.00


2.125 Gbps 500.00 1,000.00

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(D)


• FICON, Protected 1.062 Gbps $500.00 $ 950.00

• FICON, Unprotected 1.062 Gbps 500.00 850.00

• FICON, Protected 2.125 Gbps 500.00 1,200.00

• FICON, Unprotected 2.125 Gbps 500.00 1,000.00

• Gigabit Ethernet, Protected 500.00 800.00

• Gigabit Ethernet, Unprotected 500.00 700.00

• WAN PHY Ethernet, Protected 500.00 4,700.00

• WAN PHY Ethernet, Unprotected 500.00 3,900.00

• LAN PHY Ethernet, Protected 500.00 4,700.00

• LAN PHY Ethernet, Unprotected 500.00 3,900.00

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• Fibre Channel, Protected 1.062 Gbps $500.00 $ 940.00

• Fibre Channel, Unprotected 1.062 Gbps 500.00 840.00

• Fibre Channel, Protected 2.125 Gbps 500.00 1,200.00

• Fibre Channel, Unprotected 2.125 Gbps 500.00 1,000.00

• Fibre Channel, Protected 4 Gbps 500.00 2,400.00

• Fibre Channel, Unprotected 4 Gbps 500.00 2,000.00



• OTU2 Port, Protected 10.709 Gbps 500.00 5,230.00

• OTU2 Port, Unprotected 10.709 Gbps 500.00 4,340.00

• OTU2 Port, Unprotected Dual 10.709 Gbps 500.00 8,680.00

• OTU2E Port, Protected 11.09 Gbps 500.00 5,230.00

• OTU2E Port, Unprotected 11.09 Gbps 500.00 4,340.00

• OTU2E Port, Unprotected Dual 11.09 Gbps 500.00 8,680.00


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• Premise Node - $4,320.00 • CO Node - 3,420.00 • NAC $250.00 200.00 • Additional Wavelengths - 1,980.00 • Amplifier Node - 2,600.00 • Transport Channels, per CO Node - 235.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 150 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.18 GEOMAX 7.18.4 RATES AND CHARGES C. 60 Months (Cont’d) NONRECURRING MONTHLY CHARGE RATE

• OC3 Port, Protected per port $500.00 $400.00 • OC3 Port, Unprotected per port 500.00 300.00 • OC12 Port, Protected per port 500.00 775.00 • OC12 Port, Unprotected per port 500.00 675.00 • OC48 Port, Protected per port 500.00 950.00 • OC48 Port, Unprotected per port 500.00 850.00

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7.18 GEOMAX


C. 60 Months (Cont’d)


CHARGE RATE


per port $500.00 $3,700.00


per port 500.00 2,900.00

• Fast Ethernet, Protected 500.00 450.00

• Fast Ethernet, Unprotected 500.00 350.00

• ISC3, Protected

2.125 Gbps 500.00 1,100.00


2.125 Gbps 500.00 900.00

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(D)


• FICON, Protected 1.062 Gbps $500.00 $ 900.00


• FICON, Protected 2.125 Gbps 500.00 1,100.00


• Gigabit Ethernet, Protected 500.00 775.00

• Gigabit Ethernet, Unprotected 500.00 675.00

• WAN PHY Ethernet, Protected 500.00 4,500.00 • WAN PHY Ethernet, Unprotected 500.00 3,600.00 • LAN PHY Ethernet, Protected 500.00 4,500.00

• LAN PHY Ethernet, Unprotected 500.00 3,600.00

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• Fibre Channel, Protected 1.062 Gbps $500.00 $ 900.00


• Fibre Channel, Protected 2.125 Gbps 500.00 1,100.00






• OTU2 Port, Protected 10.709 Gbps 500.00 4,930.00

• OTU2 Port, Unprotected 10.709 Gbps 500.00 4,090.00

• OTU2 Port, Unprotected Dual 10.709 Gbps 500.00 8,180.00

• OTU2E Port, Protected 11.09 Gbps 500.00 4,930.00

• OTU2E Port, Unprotected 11.09 Gbps 500.00 4,090.00

• OTU2E Port, Unprotected Dual 11.09 Gbps 500.00 8,180.00




7.18 GEOMAX (Cont’d)

7.18.5 INDIVIDUAL CASE BASIS (ICB)

MONTHLY

RATE

• OTU1 Port, Protected;

2.666 Gbps ICB

• OTU1 Port, Unprotected;

2.666 Gbps ICB


43.018 Gbps ICB


43.018 Gbps ICB


111.810 Gbps ICB


111.810 Gbps ICB

• 40GE Port, Protected; ICB

41.25 Gbps

• 40GE Port, Unprotected; ICB

41.25 Gbps

• 100GE Port, Protected;

115.125 Gbps ICB

• 100GE Port, Unprotected;

115.125 Gbps ICB

(N)

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155 EFFECTIVE: August 22, 2015 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT A. Ethernet Transport (ET) Ethernet Transport service is a high speed data transport service that provides

point-to-point transmissions of customers’ data communications that customers deliver to the Company in a fast packet based Ethernet protocol. ET is available at seven transport speeds: 50 Mbps, 100 Mbps, 150 Mbps, 300 Mbps, 450 Mbps, 600 Mbps, 1 Gbps.

ET is provided available on a month-to-month or a 12-, 24-, 36- or 60- month

pricing plan of as set forth in F., following. When a customer orders ET, the customer and the Company will work cooperatively to plan, engineer, provision and manage the ET circuits.

1. Ethernet Transport Channel Termination ET channel terminations may be used to connect a customer designated premises

to the serving wire center of that premises. ET channel terminations provided to a customer's designated premises will be

installed in a single, common space under Company control. An ET channel termination may not be split between premises or terminated in multiple locations within a premises. The customer must provide suitable floor space, environmental controls and non-switched AC power to support the ET channel termination at the customer's premises location.

2. Ethernet Transport Channel Mileage Ethernet Transport Channel Mileage provides transport between two Company

serving wire centers. Air mileage is measured using V&H coordinates between the Company serving wire centers. The Transport Channel is comprised of two rate elements: 1) a fixed rate and 2) a rate per mile.

(M) Material move to Page 155.14.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155.1 EFFECTIVE: August 22, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT (Cont’d) B. Technical Specifications Technical parameters for Ethernet Transport (ET) are delineated in Qwest

Corporation Technical Publication PUB 77346. C. Service Components The following diagram depicts a generic view of the components of Ethernet

Transport service:

(N) (N)

Ethernet Transport Service

PREMISES

A

PREMISES

B

CT CTCM

SWC SWC

CT - Channel Termination

CM - Channel Mileage

SWC - Serving Wire Center

Ethernet Transport Service

PREMISES

A

PREMISES

B

CT CTCM

SWC SWC

CT - Channel Termination

CM - Channel Mileage

SWC - Serving Wire Center

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155.2 EFFECTIVE: August 22, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT (Cont’d) D. Availability There may be occasions when Ethernet Transport is not available due to facilities

limitations, or when it may be necessary to construct facilities. Where suitable facilities are unavailable for provisioning service Special Construction may be necessary and Special Construction charges may apply.

E. Rate Elements for Ethernet Transport: 1. Channel Termination in the following Transport Speeds:

• 50 Mbps • 100 Mbps • 150 Mbps • 300 Mbps • 450 Mbps • 600 Mbps • 1 Gbps

2. Transport Channel Mileage:

• Fixed • Per Mile

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155.3 EFFECTIVE: August 22, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT (Cont’d) F. Pricing Plans At the customer's option, ET is provided on a month-to-month basis or under a

Pricing Plan of 12-, 24-, 36- or 60- months. When the Pricing Plan terminates, the customer may convert to month-to-month or subscribe to a new Pricing Plan. The monthly rates will be adjusted to those in effect for the new Pricing Plan. Should the customer not make a choice by the end of the Plan, the rates will automatically revert to the month-to-month option.

The minimum service period for all Pricing Plans is 12 months. When the entire

service or a portion of the service prior to the expiration of the customer’s Pricing Plan is discontinued by the customer, termination charges as set forth in 7.1.8, preceding apply unless the customer satisfies the conditions specified in the Waiver Policy as set forth in 7.1.9, preceding.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155.4 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT (Cont’d) G. Rates and Charges 1. Monthly NONRECURRING MONTHLY CHARGE RATE a. Channel Termination, per point of termination

• 50 Mbps $177.00 $ 3,450.00 • 100 Mbps 177.00 3,490.00 • 150 Mbps 177.00 3,550.00 • 300 Mbps 177.00 6,620.00 • 450 Mbps 177.00 6,680.00 • 600 Mbps 177.00 6,760.00 • 1 Gbps 177.00 12,200.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155.5 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT G. Rates and Charges 1. Monthly (Cont’d) b. Transport Channels, point of termination MONTHLY RATE FIXED PER MILE

• 50 Mbps $ 770.00 $100.00 • 100 Mbps 960.00 120.00 • 150 Mbps 1,155.00 145.00 • 300 Mbps 2,240.00 195.00 • 450 Mbps 2,800.00 240.00 • 600 Mbps 3,360.00 290.00

• 1 Gbps 3,600.00 380.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155.6 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT G. Rates and Charges (Cont’d) 2. 12 Months NONRECURRING MONTHLY CHARGE RATE a. Channel Termination, per point of termination

• 50 Mbps $177.00 $2,370.00 • 100 Mbps 177.00 2,400.00 • 150 Mbps 177.00 2,445.00 • 300 Mbps 177.00 4,695.00 • 450 Mbps 177.00 4,740.00 • 600 Mbps 177.00 4,800.00 • 1 Gbps 177.00 8,580.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 155.7 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.1 ETHERNET TRANSPORT G. Rates and Charges 2. 12 Months (Cont’d) b. Transport Channels, point of termination MONTHLY RATE FIXED PER MILE

• 50 Mbps $ 530.00 $ 70.00 • 100 Mbps 660.00 90.00 • 150 Mbps 795.00 105.00 • 300 Mbps 1,600.00 140.00 • 450 Mbps 1,995.00 175.00 • 600 Mbps 2,395.00 210.00

• 1 Gbps 2,550.00 270.00

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• 1 Gbps 2,280.00 240.00

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• 1 Gbps 2,040.00 210.00

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• 50 Mbps $177.00 $1,745.00

• 100 Mbps 177.00 1,775.00 • 150 Mbps 177.00 1,820.00 • 300 Mbps 177.00 2,895.00 • 450 Mbps 177.00 2,940.00 • 600 Mbps 177.00 3,000.00 • 1 Gbps 177.00 5,760.00

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• 50 Mbps $375.00 $ 60.00 • 100 Mbps 465.00 75.00 • 150 Mbps 560.00 90.00 • 300 Mbps 1,080.00 105.00 • 450 Mbps 1,350.00 130.00 • 600 Mbps 1,620.00 155.00

• 1 Gbps 1,800.00 180.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7

PAGE 155.14 EFFECTIVE: August 22, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS (Cont’d) 7.19.2 ETHERNET OVER SONET (EOS) A. General 1. Basic Service Description Ethernet over SONET (EoS) provides Ethernet protocol interface for managed

optical transport of data signals of various speeds over Company provided Synchronous Service Transport (SST) set forth in Section 7.14 and Self-Healing Network Service (SHNS) set forth in Section 15, following. Ethernet over SONET (EoS) allows for Ethernet to Ethernet interfaces and Ethernet to SONET interfaces at 155 Mbps, 622 Mbps or 2.5 Gbps.

Ethernet over SONET (EoS) allows for point-to-point transmission on SST and

SHNS bandwidths at speeds of 10 Mbps, 50 Mbps, 100 Mbps, 150 Mbps, 300 Mbsp, 450 Mbps, 600 Mbps or 1 Gbps. EoS may connect to other Company provided Ethernet services, but such connections must be made at a Company CO where nodes for each type of service co-exist.

Ethernet over SONET (EoS) Bandwidth are only available on a Month-to-Month

basis. 2. Technical Specifications Technical parameters for Ethernet over SONET (EoS) are delineated in Qwest

Corporation Technical Publication PUB 77332 and Qwest Corporation Technical Publication PUB 77346.

3. Availability There may be occasions when Ethernet over SONET (EoS) is not available due to

facilities limitations, or when it may be necessary to construct facilities. Where suitable facilities are unavailable for provisioning service Special Construction may be necessary and Special Construction charges may apply.

4. Rate Elements a. Ethernet over SONET (EoS) Ports A nonrecurring charge applies per new Ethernet over SONET (EoS) ports. (M) Material moved from Page 155.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 156 EFFECTIVE: August 22, 2015 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.2 ETHERNET OVER SONET (EOS) A. General 4. Rate Elements (Cont’d) b. Ethernet over SONET (EoS) Bandwidth A monthly rate is assessed per Bandwidth. c. Ethernet Central Office Connecting Channel (COCC) A nonrecurring charge and a monthly rate is assessed per COCC. d. Ethernet SONET Interfaces A nonrecurring charge and a monthly rate is assessed per SONET Interface. 5. Rate Categories The basic rate categories that apply to EoS are: a. Ethernet Ports

• 10 Mbps Ethernet Port • 100 Mbps Ethernet Port • 1 Gbps Ethernet Port

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 157 EFFECTIVE: August 22, 2015 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.2 ETHERNET OVER SONET (EOS) A. General 5. Rate Categories (Cont’d) b. Ethernet Bandwidths

• 10 Mbps • 50 Mbps • 100 Mbps • 150 Mbps • 300 Mbps • 450 Mbps • 600 Mbps • 1 Gbps

c. Ethernet Central Office Connecting Channel (COCC) d. Ethernet SONET Interfaces

• SONET Interface 155 Mbps (STS3) • SONET Interface 622 Mbps (STS12) • SONET Interface 2.5 Gbps (STS48)

Rates and charges for SST, as detailed in Section 7.14, preceding and/or Section

17, following and SHNS, as detailed in Sections 15 and/or 17, following.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 158 EFFECTIVE: October 1, 2016 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.2 ETHERNET OVER SONET (EOS) (Cont’d) B. Rates and Charges[1] 1. Ethernet Ports NONRECURRING CHARGE

• 10 Mbps, Per Ethernet Port $177.00 • 100 Mbps, Per Ethernet Port 177.00 • 1 Gbps, Per Ethernet Port 177.00

[1] Ethernet over SONET (EoS) may be used in conjunction with SST set forth in

Section 7.14, preceding, and SHNS set forth in Section 15, following.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 159 EFFECTIVE: October 1, 2016 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.2 ETHERNET OVER SONET (EOS) B. Rates and Charges[1](Cont’d) 2. Ethernet Bandwidths Month-to-Month MONTHLY RATE

• 10 Mbps, Per Ethernet 10 Mbps Ports $275.00 • 50 Mbps, Per Ethernet 10/100 Mbps & 1 Gbps Ports 325.00 • 100 Mbps, Per Ethernet 100 Mbps & 1 Gbps Ports 375.00 • 150 Mbps, Per Ethernet 100 Mbps & 1 Gbps Ports 450.00 • 300 Mbps, Per Ethernet 1 Gbps Ports 525.00 • 450 Mbps, Per Ethernet 1 Gbps Ports 600.00 • 600 Mbps, Per Ethernet 1 Gbps Ports 700.00 • 1 Gbps, Per Ethernet 1 Gbps Ports 800.00



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 160 EFFECTIVE: October 1, 2016 RELEASE 3 7. PRIVATE LINE TRANSPORT SERVICE 7.19 ETHERNET OPTIONS 7.19.2 ETHERNET OVER SONET (EOS) B. Rates and Charges[1](Cont’d) NONRECURRING MONTHLY CHARGE RATE

3. Ethernet Central Office Connecting Channel (COCC) Month-to-Month

• Central Office Connecting Channel, Per Ethernet Arrangement $ 20.00 $ 10.00

4. Ethernet SONET Interfaces Month-to-Month

• 155 Mbps, Per SONET Interface 177.00 330.00 • 622 Mbps, Per SONET Interface 177.00 600.00 • 2.5 Gbps, Per SONET Interface 177.00 935.00



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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7

PAGE 161 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.1 GENERAL A. Basic Service Description Optical Wavelength Service (OWS) is a dedicated, point-to-point circuit-based

service that supports a wide range of bandwidths utilizing shared Dense Wave Division Multiplexing (DWDM) technology on a common Company infrastructure[1]. This service is available on two different circuit configurations from the customer premises to a Company wire center(s). The two circuit configurations that apply to OWS are: • Configuration 1: Single protected fiber circuit terminating at the customer’s

premises on a Fiber Distribution Panel. The design includes both a working circuit and an alternate circuit, that are protection switched for the customer and handed off as a single protected fiber circuit.

• Configuration 2: Single unprotected fiber circuit terminating at the customer’s

premises on a Fiber Distribution Panel. • Configuration 3: Dual unprotected fiber circuit terminating at the customer’s

premises on a Fiber Distribution Panel. This design includes both a working circuit and an alternate circuit.

A customer may request that the facilities used to provide OWS be specially

routed. The regulations, rates and charges for Special Facilities Routing (i.e., Diversity) are set forth in Section 11, following.

B. Technical Specifications Optical Wavelength Service (formerly QWave) technical parameters are delineated

in Qwest Corporation Technical Publication PUB 77412. C. Rate Elements The basic rate elements that apply to OWS are:

• Optical Channel • Central Office Optical Termination • Transport Channel

[1] Upon request and where available this service may be connected to another Exchange Telephone Company via a meet point arrangement.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 162 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.1 GENERAL (Cont’d) D. Availability 1. OWS contemplates the use of existing facilities. There may be occasions when

OWS is not available due to facilities limitations, or when it may be necessary to construct facilities. Where suitable facilities are unavailable for provisioning service special construction may be necessary and Special Construction Charges may apply.

2. OWS may connect to the following Company provided services: SST, GeoMax,

SHNS, MOE and Ethernet Ports over SONET (EPoS). In order to connect to a OWS Circuit, these services must be located in the same Company wire center.

E. Rate Categories The basic rate categories that apply to OWS are: 1. The Optical Channel is a two or four fiber handoff that provides a fiber facility

between customer premises and the wire center of that premises. Included as part of the Optical Channel is an interface which defines the technical characteristics associated with the facility.

2. The Central Office Optical Termination is an interface located in the Company

central office (wire center) that allows OWS to connect to the following Company services: SST, GeoMax, SHNS, MOE and Ethernet Ports over SONET (EPoS).

3. Transport Channel is a mileage rate category that provides for the transmission of

facilities between two Company wire centers. Mileage will only apply if more than one Company wire center makes up the OWS circuit. The mileage application will be calculated on the air line miles between the customer’s two provisioning wire centers and their respective V and H coordinates.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 163 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.1 GENERAL E. Rate Categories (Cont’d) Optical Channel and Central Office Optical Termination Categories are available

in the following interfaces/bandwidths: • 10 Gbit LAN Channel,

- Protected - Unprotected - Unprotected Dual

• 10 Gbit WAN Channel,


• Gbit Ethernet Channel,


• Fast Ethernet Channel,


• OC3 Channel,


• OC12 Channel,


• OC48 Channel,


• OC192 Channel,




7.20 OPTICAL WAVELENGTH SERVICE (OWS)

7.20.1 GENERAL

E. Rate Categories

Optical Channel and Central Office Optical Termination Categories are available

in the following interfaces/bandwidths: (Cont’d)

• 1.062 Gbit FICON,

- Protected

- Unprotected

- Unprotected Dual


- Protected

- Unprotected

- Unprotected Dual

• 1.062 Gbit Fibre Channel,

- Protected

- Unprotected

- Unprotected Dual

• 2.125 Gbit Fibre Channel,

- Protected

- Unprotected

- Unprotected Dual


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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 165 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.1 GENERAL E. Rate Categories Optical Channel and Central Office Optical Termination Categories are available

in the following interfaces/bandwidths: (Cont’d) • 4 Gbit Fibre Channel,


• 10 Gbit Fibre Channel,


• 10.709 Gbit OTU2 Channel,


• 11.09 Gbps OTU2E Channel,





7.20.1 GENERAL

E. Rate Categories

Optical Channel and Central Office Optical Termination Categories are available

in the following interfaces/bandwidths: (Cont’d)

• 2.666 Gbit OTU1 Channel,

- Protected

- Unprotected

- Unprotected Dual

• 43.018 Gbps OTU3 Channel,

- Protected

- Unprotected

- Unprotected Dual


- Protected

- Unprotected

- Unprotected Dual

• 40GE Ethernet Channel,

- Protected

- Unprotected

- Unprotected Dual


- Protected

- Unprotected

- Unprotected Dual

[1] Port speeds of OTU1, OTU3, OTU4, 40GE and 100GE are ICB rated as set forth in

7.20.5, following.

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 167 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) (Cont’d) 7.20.2 REGULATIONS A. Obligations of the Customer

1. The customer shall provide immediate access to Company equipment by

authorized Company personnel 24 hours a day, 7 days a week for restoration of service, response to equipment failure, or maintenance of service.

2. All operations at the customer’s premises will be performed at the expense of the

customer and must conform to rules and regulations adopted by the Company to maintain a proper standard of service. When structural work for supporting telecommunications facilities is required, it will be included in the aforementioned expenses.

3. The customer is required to provide adequate building space, lighting and

atmospheric control (humidity, temperature and ventilation) for proper installation, operation and maintenance of Company equipment and facilities on the customer premises.

B. Installation Guarantee The Company guarantees 100% on-time provisioning of all new OWS circuits

based on the agreed date between the customer and the Company. If the agreed-on due date is missed, the Company will credit the customer 50% of the nonrecurring rate.

C. Service Guarantee Credit allowance will apply when the customer experiences a service interruption

as follows:

• The customer will receive service credit on the billing cycle following the service interruption and completion of the Company’s verification process.

• A service credit will not be given when network failure(s) and/or outage(s) is

associated with Company equipment and does not result in customer downtime or performance degradation.

• For Protected OWS, an out of service credit will apply when the customer

experiences a service interruption and the system fails to switch to the protected electronics and/or facilities within one second. Such credit will be based on information provided by the network surveillance system associated with the OWS. Out of service credit will be based on the total of all monthly rate element charges associated with that portion of the service that is inoperative. In the event of a service interruption, one month's billing credit will be given. Only one credit will be given for an interruption or series of interruptions within a month.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 168 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.2 REGULATIONS C. Service Guarantee (Cont’d) 1. Customer Notification The Company must notify the customer of a service outage or a service

degradation within 20 minutes. The notification will be based on the alarms received by the Company’s Network Operations Center (NOC). When failure to notify the customer within 20 minutes results in downtime, the customer will receive credit for one day of the impacted monthly rate(s).

2. Mean Time to Repair (MTTR) This is the time it takes the Company to restore service. The time starts either

when the Company detects the problem or when the customer reports the problem to the Company. Service will be restored within 8 hours on fiber and 4 hours on the equipment.

3. Availability This is the amount of time service is available to support customer traffic. The

Company will coordinate maintenance time and planned outages with the customer, these events will be scheduled outside the availability time. The network is considered unavailable when the service is not ready to support customer traffic or anytime an out of service occurs. Availability is calculated based on the customer’s billing cycle. If guaranteed availability is not met, the service credits will apply, per affected circuit, based on the monthly rate elements effected by the outage, as follows:

• Unprotected

If availability is less than 99.90% Credit = 50% Monthly Charges • Unprotected Dual

If availability is less than 99.95% Credit = 50% Monthly Charges

• Protected

If availability is less than 99.99% Credit = 50% Monthly Charges

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 169 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) (Cont’d) 7.20.3 PRICING PLANS A. Pricing Plans The customer must initially subscribe to a term plan of 12-, 24-, 36- or 60-month

fixed period service rate plans. The customer must specify the length of a fixed period service rate plan at the time the service is ordered. The minimum service period for all OWS fixed period service rate plans is 12 months. OWS customers with pricing plans will not receive Company-initiated rate increases during the fixed period.

Upon completion of a fixed period service rate plan, the customer’s service will

automatically revert to the Month-to-Month Plan. Service provided under a Month-to-Month Plan cannot be changed only upgraded to a term plan of 12-, 24-, 36- or 60-months or disconnected.

The Termination Liability Assessment (TLA) and Termination Liability Waiver

Policy as set forth respectively in 7.1.8 and 7.1.9., preceding, will apply.

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 170 EFFECTIVE: August 1, 2015 RELEASE 1 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.3 PRICING PLANS (Cont’d) B. Upgrades 1. OWS rate elements rated under the month-to-month plan or an existing fixed

period service rate plan may be upgraded to a new fixed period service rate plan at any time the customer chooses without incurring nonrecurring charges or TLA.

2. This upgrade will be allowed provided the customer-designated premises

remains the same. Additionally, the new fixed period service rate plan must meet or exceed the fixed period service rate plan being upgraded. For example, a rate element with a 36-month fixed period service may be upgraded to a new 36-month, or longer, fixed period service. The monthly rates will be those that are in effect at the time the service is upgraded.

3. New minimum service period applies to all OWS rate elements that are




C. Termination Liability Assessment and Termination Liability Waiver Policy Terms and Conditions for Termination Liability Assessment (TLA) and

Termination Liability Waiver Policy as it applies to OWS is set forth respectively in 7.1.8 and 7.1.9, preceding:

CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 171 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) (Cont’d) 7.20.4 RATES AND CHARGES A. Month-to-Month 1. Optical Channels NONRECURRING MONTHLY CHARGE RATE

• 10 Gbit LAN Channel, Protected, per Channel $500.00 $4,950.00 • 10 Gbit LAN Channel, Unprotected, per Channel 500.00 3,180.00 • 10 Gbit LAN Channel, Unprotected Dual, per Channel 500.00 4,000.00 • 10 Gbit WAN Channel, Protected, per Channel 500.00 4,950.00 • 10 Gbit WAN Channel, Unprotected, per Channel 500.00 3,180.00 • 10 Gbit WAN Channel, Unprotected Dual, per Channel 500.00 4,000.00 • Gbit Ethernet Channel, Protected, per Channel 500.00 3,300.00 • Gbit Ethernet Channel, Unprotected, per Channel 500.00 2,120.00 • Gbit Ethernet Channel, Unprotected Dual, per Channel 500.00 2,590.00

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CENTURYLINK OPERATING COMPANIES INTERSTATE SERVICE GUIDE NO. 11 SECTION 7 PAGE 172 EFFECTIVE: October 1, 2016 RELEASE 2 7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.4 RATES AND CHARGES A. Month-to-Month 1. Optical Channels (Cont’d) NONRECURRING MONTHLY CHARGE RATE

• Fast Ethernet Channel, Protected, per Channel $500.00 $2,240.00 • Fast Ethernet Channel, Unprotected, per Channel 500.00 1,420.00 • Fast Ethernet Channel, Unprotected Dual, per Channel 500.00 1,770.00 • OC3 Channel, Protected, per Channel 500.00 2,240.00 • OC3 Channel, Unprotected, per Channel 500.00 1,420.00 • OC3 Channel, Unprotected Dual, per Channel 500.00 1,770.00

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• OC12 Channel, Protected, per Channel $500.00 $ 3,300.00 • OC12 Channel, Unprotected, per Channel 500.00 2,120.00 • OC12 Channel, Unprotected Dual, per Channel 500.00 2,590.00 • OC48 Channel, Protected, per Channel 500.00 3,890.00 • OC48 Channel, Unprotected, per Channel 500.00 2,480.00 • OC48 Channel, Unprotected Dual, per Channel 500.00 3,060.00 • OC192 Channel, Protected, per Channel 500.00 4,950.00 • OC192 Channel, Unprotected, per Channel 500.00 3,180.00 • OC192 Channel, Unprotected Dual, per Channel 500.00 4,000.00

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7. PRIVATE LINE TRANSPORT SERVICE 7.20 OPTICAL WAVELENGTH SERVICE (OWS) 7.20.4 RATES AND CHARGES A. Month-to-Month 1. Optical Channels (Cont’d) NONRECURRING MONTHLY CHARGE RATE

• 1.062 Gbit FICON, Protected, per Channel 500.00 3,300.00 • 1.062 Gbit FICON, Unprotected, per Channel 500.00 2,120.00 • 1.062 Gbit FICON, Unprotected Dual, per Channel 500.00 2,590.00


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• 2.125 Gbit FICON, Protected, per Channel $500.00 $3,890.00 • 2.125 Gbit FICON, Unprotected, per Channel 500.00 2,480.00 • 2.125 Gbit FICON, Unprotected Dual, per Channel 500.00 3,060.00 • 1.062 Gbit Fibre Channel, Protected, per Channel 500.00 3,300.00 • 1.062 Gbit Fibre Channel, Unprotected, per Channel 500.00 2,120.00 • 1.062 Gbit Fibre Channel, Unprotected Dual, per Channel 500.00 2,590.00 • 2.125 Gbit Fibre Channel, Protected, per Channel 500.00 3,890.00 • 2.125 Gbit Fibre Channel, Unprotected, per Channel 500.00 2,480.00 • 2.125 Gbit Fibre Channel, Unprotected Dual, per Channel 500.00 3,060.00

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• 4 Gbit Fibre Channel, Protected, per Channel $500.00 $4,480.00 • 4 Gbit Fibre Channel, Unprotected, per Channel 500.00 2,830.00 • 4 Gbit Fibre Channel, Unprotected Dual, per Channel 500.00 3,530.00 • 10 Gbit Fibre Channel, Protected, per Channel 500.00 4,950.00 • 10 Gbit Fibre Channel, Unprotected, per Channel 500.00 3,180.00 • 10 Gbit Fibre Channel, Unprotected Dual, per Channel 500.00 4,000.00 • 10.709 Gbit OTU2 Channel, Protected, per Channel 500.00 5,530.00 • 10.709 Gbit OTU2 Channel, Unprotected, per Channel 500.00 3,530.00 • 10.709 Gbit OTU2 Channel, Unprotected Dual, per Channel 500.00 4,480.00 • 11.09 Gbps OTU2E Channel, Protected, per Channel 500.00 5,530.00 • 11.09 Gbps OTU2E Channel, Unprotected, per Channel 500.00 3,530.00 • 11.09 Gbps OTU2E Channel, Unprotected Dual, per Channel 500.00 4,480.00

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