周明旺Cedric ZhouBing Ong ChiuAddress: #UgongkaruhatanValenzuela cityEmail Address: Bingongchiu2000@yahoo.comMobile No.: 09234767674./09263288820

OBJECTIVE: To obtain position where I can utilize and nurture my skills which I have

acquired during years of working experience.

PERSONAL INFORMATION:

Place of Birth : Ilo-ilo CityDate of Birth : July 24, 1987Age : 29 years oldWeight : 92 kgs.Height : 5'7Sex : MaleReligion : Roman CatholicCitizenship : FilipinoCivil Status : MarriedLanguage spoken: Tagalog, English and Chinese (Fookien and

Mandarin)In-case of emergency please notify: Rechiel BelonioContact Number: 0933-178-7370

EDUCATION: Iloilo Chinese Central Commercial High School “HuaSiong”

( Elementary) 1999-2000 University of Iloilo ( High School ) 2001-2004 University of Iloilo (College) 2005-2006

SKILLS: Strong knowledge and experience of 4 years in retail sales. Impressive and convincing way of communication both orally and

written. Can speak Tagalog, English and Chinese ( Mandarin and Fookien ) Well organized and clean way of representation. Skilled. MS word, Surfing net.

Strong analyses and resolving power. Quick and easy to understand instructions and can handle multi tasking

work. Excellent interpersonal and communication skills Knowledgeable in ipad iphone macbook pro imovie movie making

editing & advertizing

PROFESSIONAL EXPERIENCE:

Feb 2006 - Mar 2008 2 years 1 monthMandarin ,Fookien, English, Tagalog translatorNew Found Land Plastic MFG. CORP.  IndustryManufacturing / ProductionSpecializationInterpreter,translator, Mandarin, English , FookienRoleOthersPosition Level Supervisor / 2 Years & Up Experienced EmployeeNew Found Land Plastic Supervisor and sales associateResponsible for the entire Employees code of conductResponsible for providing technical support and sanitation in field and in working areaIn charge of employees shifting and daily schedules

Mar 2009 - Mar 2011 2 yearsSupervisorJapan Parts Trading center.  IndustryManufacturing / ProductionSpecializationInterpreter,translator , Mandarin, English , FookienRoleOthersPosition Level Supervisor / 2 Years & Up Experienced EmployeeSupervisor and sales associateResponsible for the entire Employees code of conductWarehouse Supervisor

Mar 2011 - Mar 2012 1 yearInterpreter, assistant managerCamel Group Metallic MFG Corp. IndustryManufacturing / Production

SpecializationInterpreter,translator , Mandarin, English , FookienRoleOthersPosition Level Supervisor / 1 Years & Up Experienced EmployeeOfficial bilingual interpreter fookien and mandarin, English and tagalog.Assistant SecretarySales Associate.

Mar 2012 - Mar 2013 1 yearOperations ManagerHoney Phil. corp. IndustryManufacturing / ProductionSpecializationInterpreter, translator , Mandarin, English , FookienRoleOthersPosition Level Supervisor / 1 Years & Up Experienced EmployeeOfficial bilingual interpreter fookien and mandarin.English and tagalog.Assistant SecretarySales Associated.

Jan 2013 - Oct 2014 1 year 9 monthsRisk fraud AnalysisAsia Gain CapitalIndustry Call Center Specialization Interpreter, Translator , Mandarin, English , FookienRole Others 1-2 Years Experienced EmployeeChinese non voice data accountAccount services & Associated Multilingual Tagalog , Mandarin & English Account

Oct 10 2014 –Jan 07 20161 year and 3 monthsAsia CS mandarinFlamingo BPO Solution Industry Call Center SpecializationMandarin, English , FookienRoleOthers6 Months Experienced Employee

Back office assisting customer needs. live chat. casino campaign. this position is to attend inbound Inquiries from existing customers and prospecting activity with potentially new customers. all sales and non-sales, inbound or outbound contact from customers in a manner that matches effort to customer requirements and values to the company.

10 years of total experience of EmploymentOct 10 2014 –Jan 07 20161 year and 3 monthsFraud analysisFlamingo BPO Solution  IndustryCall Center / IT-Enabled Services / BPOSpecializationEnglish,MandarinRoleOthersPosition Level1-4 Years Experienced EmployeeFraud analyst. verifying legitimacy of winnings and game logic to ensure validity of balances generated. Perform verification on all Incoming funds, including manual deposit processing and allocating to player accounts. Process verification on all outgoing funds and withdrawal approval. Verification of profile details, documents device ID and GEO-location details. identify linked account and syndicates attributes investigate claims of bonus abuse and minimize financial impact to ensure success of programs. Investigate and keep record of Unauthorized of unwarranted activity claims and suspicious account activities. Investigate patterns of all suspicious activity reported through automated tools, daily reports and external inquires using all available resources. Handle all inquiries from internal and external departmentsvia instant message, at all times in a timely manner according to internal policies and procedures.

周明旺Cedric ZhouBing Ong Chiu地址: #UgongkaruhatanValenzuela city邮箱: Bingongchiu2000@yahoo.com手机号码: 09234767674./09263288820

求职意向 : 有意从事能够运用到之前工作中累计的经验和技能的工作，或够充分发挥自己潜能和专长的工作

个人信息 : 出生地: 菲律宾 Ilo-ilo市出生日期: 1987年 7月 24日年龄: 29体重 : 92 KG.身高 : 5'7性别 : 男信仰 : 天主教国籍 : 菲律宾婚姻状况 : 已婚语言: 菲律宾语，英语，中文（福建话和普通话）

教育背景 :

Iloilo Chinese Central Commercial High School “HuaSiong” ( Elementary) 1999-2000

University of Iloilo ( High School ) 2001-2004 University of Iloilo (College) 2005-2006

个人技能 : 4年销售经验及较强的专业知识. 令人印象深刻且令人信服的口头及书面交流方式. 能够讲菲律宾语，英语和中文（福建话和普通话）. 有良好的组织能力以及思路清晰的表达能力. 能够使用MS word, Surfing net.MS excel. 较强的分析和解决问题能力 能够快速理解的工作中给出的任务，并可以很好的处理多任务的工作. 优秀的人际关系和沟通能力 了解 iPad iPhone MacBook Pro的 iMovie影片制作，编辑及广告.

工作经验 :

2006年 2月 - 2008年 3月 New Found Land Plastic MFG. CORP.  公司业务：制造业/产品生产担任主管2年以上管理经验普通话-福建话-英文-菲律宾语专业翻译负责公司员工的行为规范负责在现场和工作区域提供技术支持负责员工的日常工作和日程安排

2009年 3月 - 2011年 3月 Japan Parts Trading center.  公司业务：制造业/产品生产担任主管2年管理经验普通话-福建话-英文-菲律宾语专业翻译负责公司员工的行为规范负责仓库管理2011年 3月 - 2012年 3月 Camel Group Metallic MFG Corp.

公司业务：制造业/产品生产担任助理经理1年管理经验普通话-福建话-英文-菲律宾语专业翻译负责销售方面工作

2012年 3月 - 2013年 3月 Honey Phil. corp. 公司业务：制造业/产品生产担任运营经理普通话-福建话-英文-菲律宾语专业翻译1年管理经验负责销售方面工作

2013年 1月 – 2014年 10月 Asia Gain Capital公司业务：客服中心/程序服务器/BPO负责风险数据分析近 2年工作经验负责中国非语音数据帐户负责客户服务及相关多语种翻译解释（普通话-福建话-英文-菲律宾语）2014年 10月 10日 –2016年 1月 7日Flamingo BPO Solution 公司业务：客服中心担任亚洲市场客服6个月工作经验与现有的客户和潜在的新客户进行实时聊天为客户提供咨询帮助以及推广网站根据客户需求进行后台查询2014年 10月 10日 –2016年 1月 7日Flamingo BPO Solution 公司业务：客服中心/程序服务器/BPO风险数据以及舞弊欺诈分析师6个月工作经验

验证的奖金和游戏的合法性及有效性。对所有输入的资金进行验证，包括手动的存款处理和分配给玩家账户。提款审核验证以及玩家信息核实，调查和记录未经授权的未经授权的可疑帐户活动。