Cedric Wayne Lyons5007 Manzanilla View Lane

Sugarland, TX 77479(847) 227-7302

Nedric57@gmail.comEDUCATIONNorthern Illinois University, DeKalb, ILBachelor of Business Administration (B.B.A.), Business Administration and Management,General, 2011 - 2015Vernon Hills High SchoolDiploma, Business Administration and Management, General, 2007 - 2011Related SkillsProficient in Microsoft Office (Excel, Access, Word, etc.), Collaborative & Team Leadership, Public Speaking, Student Counseling/ Conflict Resolution, Interpersonal Communication, Data Analytics, Data-Driven Solutions, Lean ProcessingEXPERIENCEAccount Representative at RR DonnelleyJune 2015- April 2016New Business Development: offering solutions to customers that yield a higher ROI while highlighting cost efficient alternativesOversee productions of projects while communicating and coordinating both internally and externally to ensure all needs are metNegotiation of pricing and extended contracts with customer accountsBuild lasting relationships with all those I encounter in the print industryNIU Fall 2014 Prince Castle Junior Consulting TeamAugust 2014- December 2014Topic: Warranty Claims Assessment and RecommendationAssess reliability data from Prince Castle's warranty claims data base.Determined the total amount spent on warranty claims for the top 10 Electronic Equipment Products, while figuring out top issues.Proposed an execution plan to reduce warranty cost in 2015 by 15% through training, quality, operations inefficiencies, etc.Community Advisor in Business Careers House at Northern Illinois UniversityAugust 2013 – May 2015 Encouraged individual growth while promoting a safe, secure, and welcoming community where students can have a positive living and learning experience.Intern at RR DonnelleyMay 2014- August 2014Tasks included: Company Research, Prospecting, Data Compilation, Cold-Calling, Shadowing of Field Representatives, and Problem Solving using all facets of RR DonnelleyAssistant Manager at Aloha Falls miniature golfJune 2013 - August 2013Maintained safety and oversaw all operations of the miniature golf courseAnswered questions and provided customer serviceSupervised golf staff including scheduling, cleaning, and productivityStrength and Conditioning Coach at Vernon Hills High SchoolJune 2013 - August 2013 Plan an effective workout each week that would both motivate and challenge the FootballTeam and instruct a group of driven individuals in order to accomplish their goal. Waiter/Cart Attendant at White Deer Run Golf ClubJune 2008 - August 2013 Provide excellent customer service with a smile while using collaborative leadership to ensure that goals are metORGANIZATIONSNIU Men's RugbyRugby 15's Team finished 2nd in the Mid-American Conference Team finished 12th in the nation in Division I-AA USA Rugby rankings Started in the 2013 Division I USA Rugby National Sweet 16 Playoff Tournament in Madison, WisconsinAIESEC Northern IllinoisAugust 2013 to December 2013Tau Kappa Epsilon Fraternity, Inc.Philanthropy ChairAugust 2012 to June 2013VOLUNTEER EXPERIENCETeam Fundraiser at Relay For Life of Greater HeightsApril 2013 - Present Volunteer at Breakthrough Urban MinistriesJuly 2013 - Present Staff Volunteer at NIU Cares DayApril 2012 - Present