22NDND ANNUALANNUALCCIB INTERMODALCCIB INTERMODAL

SEMINARSEMINAR

A TRUCKER’S VIEWPRESENTED BY:

CUSHING TRANSPORTATION

DALE C. MAZZUCA

INSPECTION &INSPECTION &INTERCHANGE PROCESSINTERCHANGE PROCESS

AS SEEN BY THECARRIER AND ITS

DRIVER

PERSPECTIVEPERSPECTIVE

VIEW CHANGESDEPENDING ONHOW CLOSE ORINVOLVED YOUARE

THE FARTHERREMOVED - THEBETTER

OUTSIDE LOOKING INOUTSIDE LOOKING IN

FROM A DISTANCEEVERYTHING IS ASIT SHOULD BE

CLOSING INCLOSING IN

NOT ALWAYS AS CALM AS EXPECTED

THINGS CAN GET ROUGH

SURFACE TENSIONSURFACE TENSION

BAD DAY DOESN’T HELP

AND IT CAN GET WORSE

WHO DO I TRUST WHEN IT GOES BAD?

UP CLOSEUP CLOSE

HOPEFULLYEQUIPMENT IS“OK” AND THEREARE NO PROBLEMS

UP CLOSEUP CLOSE --EXPECTATIONSEXPECTATIONS

EVERYINTERCHANGEWITH NOPROBLEMS ANDNO REGRETS

ONLY GOODSURPRISES AND A“SMILE” EVERYTIME

UP CLOSEUP CLOSE ““AND PERSONALAND PERSONAL””

THE REALITY OF ITTHE REALITY OF IT

IF YOU DON’T PAYATTENTION –SOONER OR LATERSOMEONE’SGONNA TAKE ABITE OUT OF YOU

““CHUMMING THE WATERCHUMMING THE WATER””

INCONSISTENT INSPECTIONPROCEDURES

VARIED DEFECT INTERPRETATION

LACK OF TIMELY REPAIRS

MIS-DIRECTED ASSIGNMENT OFRESPONSIBILITY

TRUCKERTRUCKER’’S VIEWS VIEW

TRYING TO KEEP OUR HEADSABOVE WATER

ORIENTATIONORIENTATION

EACH OF OUR DRIVERS GOES THROUGHAN EXTENSIVE ORIENTATION

THEY ARE GIVEN THE MOST ACCURATE,UP-TO-DATE INFORMATION AND TOOLS

NAME OF THE GAME - CYA

INCONSISTENT INSPECTIONSINCONSISTENT INSPECTIONSAND INTERPRETATIONSAND INTERPRETATIONS

“WHAT WE GOT HERE IS A FAILURETO COMMUNICATE"

NO SUCH THING AS “OLD DAMAGE”

WHAT GETS DOCUMENTED?

DON’T WORRY – “ IT’S OWNERRESPONSIBILITY”

WHEN IS IT DAMAGE?

PREPRE--AGSAGS

PRIOR TO 4/11/07 – SOME GATES REFUSEDTO INCLUDE “OLD DAMAGE”

ON 3/19/07 OUTGATE DRIVER ADVISESGATE PERSONNEL REFUSES TODOCUMENT "OLD DAMAGE" ON OUTGATEINSPECTION - L/FRONT CORNER POST CUT,LSF PANEL 5” CAULKED CUT, LSR 5BROKEN POSTS AND R/DOOR GASKETMISSING.

PREPRE--AGSAGS

GATES REFUSED TO INCLUDE “OLDDAMAGE” ON 12/18/06 OUTGATES

GATE INSPECTOR (JC) REFUSING TOINCLUDE THE FOLLOWING “OLDDAMAGE” ON J1: 2 POSTS CUT LSC AND 2POSTS CUT RSC.

GATE INSPECTOR (JC) REFUSING TOINCLUDE THE FOLLOWING “OLDDAMAGE” ON J1: LSF PANEL 6" TAPEDCUT, 1 LSC POST CUT, 3 LSR POSTSBROKEN AND RSR POST BROKEN.

EMHU637790EMHU637790

OUTGATE 8/10/0805:49AM

NO DAMAGE NOTED –INTERNALINSPECTIONREVEALED NOVISIBLE DAYLIGHTOR WET CONDITIONS

EMHU637790EMHU637790

ARRIVED ATCUSTOMER 145MILES AWAY

OLD REPAIR TOROOF DAMAGEFAILED ATHIGHWAY SPEEDS

EMHU637790EMHU637790

CUSTOMERREFUSED TO LOAD

“PIN” HOLES ATREAR HAD BEENPROPERLYREPAIRED – NOTTHE FRONT

145 MILES BACKTO CHICAGO

EMHU637790EMHU637790 -- TERMTERM

RAIL CHOSE TO HAVE UNITTERMINATED FOR REPAIR

INGATE 8/12/08 12:02PM

WE DRAGGED THIS TO & FROMWISCONSIN AND THEN BACK TO THERAIL - 300 MILES FOR FREE!!

TRAILER RADIUS DAMAGETRAILER RADIUS DAMAGE -- 11

OUTGATED 8/20/0819:38

DAMAGE ONINSPECTIONINCLUDED: LFRADIUS CUT 6-12”

TRAILER RADIUS DAMAGETRAILER RADIUS DAMAGE -- 22

OLD DAMAGEIMPROPERLYREPAIRED WITHCAULK HAD SPLITOPEN

THIS SEPARATIONWAS TAPED BYOUR DRIVERBEFORE INGATING

TRAILER RADIUS DAMAGETRAILER RADIUS DAMAGE –– 33

WITH TAPE JOB CLEARLY VISIBLE,INGATE OF 8/22/08 16:51 SHOWED ONLYBUMPER BENT - NO RADIUS DAMAGE

SUBSEQUENT INTERCHANGES REVEALED:

O/G 8/26/08 17:48 LF RADIUS “BENT

I/G 8/29/08 12:56 NO DAMAGE

O/G 9/2/08 09:05 NO DAMAGE

FLOOR INSPECTIONSFLOOR INSPECTIONS ––BEFOREBEFORE

DRIVER’SINTERIORINSPECTIONINCLUDES AVISUAL &WALKTHROUGH

FLOOR INSPECTIONFLOOR INSPECTION --AFTERAFTER

THE INTERNALINSPECTION OF A

DRIVER WEIGHINGABOUT 200# DOESNOT COMPARE TOTHE FORCES OF A

SEVERALTHOUSAND # LIFTTRUCK EMPTY OR

LOADED

LATENT DEFECTSLATENT DEFECTS

WHAT IS A DRIVEREXPECTED TONOTICE?

CHASSIS FRAMERAILS WHENCONTAINER ISMOUNTED ANDSECURED PROPERLY?

“BENT” DOORHARDWARE ONSEALED UNITS?

DOCUMENTED DAMAGE ORDOCUMENTED DAMAGE ORIS IT?IS IT?

WHEN DAMAGE IS REPORTED, WHOSERESPONSIBILITY IS IT TO NOTATE IT PROPERLY?

EVERY RAIL/CY HAS DIFFERENT CODES,COMPONENTS, ENTRIES AVAILABLE.

REPORTED AS BENT “FUEL TANK BENT”

GATE INSPECTOR NOTED DAMAGE AS “BROKENREEFER UNIT UNDERNEATH”

DAMAGEDAMAGE

ONE GOAL FOR ALL ANDALL FOR ONE GOAL

ALL DAMAGE ACCURATELYDOCUMENTED

TIRESTIRES

UNTIL SUCH TIME AS ALL UNITS HAVETUBELESS RADIALS WITH PSI OR SOLIDRUBBER TIRES – WE ALL WILL HAVEISSUES

BLOWOUTS

IMPACT BREAKS

CUT TIRES & RUN FLATS

FLAT SPOTS(SLID FLATS/SKID FLATS)

BLOWOUTSBLOWOUTS

BLOWOUTS HAVE BEEN GONE FOR SEVENYEARS, YET THEY OCCUR

DRIVERS CALL THEM IN AS BLOWOUTS

VENDORS USED BY THE DESIGNATEDROAD SERVICE PROVIDERS STILL USETHAT DESCRIPTION ON SOME REPAIRTICKETS AT TIMES

IMPACT BREAKSIMPACT BREAKS

AN IMPACT BREAK RARELY OCCURRED(OR WAS IDENTIFIED) UP UNTIL A FEWYEARS AGO

EITHER TIRE TECHNOLOGY ANDWORKMANSHIP HAS GONE BY THEWAYSIDE ALONG WITH TIRE DEBRIS, ORTHIS IS THE NEW CATCH ALL RESULTINGIN CARRIER RESPONSIBILITY

UNFORTUNATELY, THE FAILURE RARELYOCCURS WHILE IN POSSESSION OF THESAME CARRIER THAT CAUSED THE“IMPACT”

CUT TIRESCUT TIRES

AAR RULES SPECIFY: “TIRE SIDEWALLCUT/PUNCTURED THROUGH ONE ORMORE PLIES OF FABRIC”

DURING OUTGATE GATE DETERMINEDNOT A DEFECT – “TIRE SERVICEABLE”

DURING INGATE AT THE SAME RAMP,SUPERFICIAL CUT NOW “QUALIFIED ASCUT TIRE”

RUN FLATSRUN FLATS

OBVIOUS RUN FLATS - SHREDDED ORHAVE STEMS SUCKED IN ARE NOT ISSUES.

THE VARIOUS RULES INCLUDING AARAND OSHA INCLUDES TIRES THAT AREUNDERINFLATED BY 20%

“HARD” TIRES HAVE BEEN DOCUMENTEDAS RUN FLATS WITHOUT ANYJUSTIFICATION

SLID FLAT (FLAT SPOTS)SLID FLAT (FLAT SPOTS)

TIRES THAT ARE SKID TO OR THROUGHTHE CORD ARE NOT AT ISSUE

CLEARLY OBVIOUS – TREAD DEPTHS NOTREQUIRED

FLAT SPOTS (OR NOT)?FLAT SPOTS (OR NOT)?

AAR RULES SPECIFY “A FLAT SPOT OCCURSWHICH REMOVES 4/32” WHEN COMPARED TO THEREMAINING TREAD

VAST MAJORITY OF INSPECTIONS DO NOTINCLUDE ANY TREAD DEPTHS

FLAT SPOTS (OR NOT)?FLAT SPOTS (OR NOT)?

DIAGONAL WEAR – MULTIPLE FLAT SPOTTING

A FEW TYPES OF IRREGULAR WEAR MAYRESEMBLE FLAT SPOTS, BUT ACTUALLY RESULTFROM AND/OR ARE ACCENTUATED BY OTHERDEFICIENCIES; BEARINGS, TOE-OUT,MISMOUNTING, MISMATCHING, INFLATION ANDMIS-ALIGNMENT.

WHO IS RESPONSIBLE?WHO IS RESPONSIBLE?

RESPONSIBILITYRESPONSIBILITY -- 11 WHEN A TIRE HAS A “CUT” – HOW CAN IT

REMAIN IN SERVICE AND CONTINUE TOBE INTERCHANGED?

CAN A “FLAT SPOTTED” TIRE REMAIN INSERVICE FOR SEVERAL MONTHS BEFOREBEING CHANGED?

IF A TIRE (FLAT SPOT) DEFECT IS NOTEDDURING AN INGATE, BUT THE CHASSIS ISOUTGATED MINUTES LATER, HOW CANTHE CARRIER BE BILLED BASED ON ANESTIMATE FOR AN INTERCHANGE WHENTHE CHASSIS WAS STILL IN CARRIERPOSSESSION?

RESPONSIBILITYRESPONSIBILITY --22

IF ANY EMPTY COMES FROM ONE RAIL,BUT IS LOADED TO ANOTHER RAIL – IS ITNO MAN’S LAND?

IF A RAIL CONTROLLED UNIT IS HELDOUT BY AN IMC FOR UNLOAD/RELOADFOR OVER 10 DAYS – SHOULD THECARRIER OR IMC BE RESPONSIBLE FORBRAKE VALVE REPAIRS?

RESPONSIBILITYRESPONSIBILITY -- 33

WHEN A CONTAINER IS MOUNTEDON AN OBVIOUS DEFECTIVECHASSIS, HOW IS THAT THECARRIER’S PROBLEM?

“ALL YA GOTTA DO”

COMMUNICATIONCOMMUNICATION

OUR COMMUNICATION NOW

WE MAY NOT BE ON THE SAME TEAM –BUT WE NEED TO USE THE SAMEPLAYBOOK

COOPERATIONCOOPERATION

LET’S PLAY THE GAME RIGHT AND WORKTOGETHER

WE CAN SINK OUR TEETH INTO THIS PROBLEM