case study silver dome electric
TRANSCRIPT
Overview Companies that rely on vehicle fleets often feel that high fuel costs are simply
beyond their control. After all, the price of petrol is set, so the only way to reduce
fuel bills is to reduce how much a vehicle travels. However, the FleetMatics
GPS Tracking System changed all that for
Silverdome Electric. According to Finian
Kilty, General Manager at Silverdome, Fleet-
Matics GPS has not only helped control the
company’s fuel bill, it has actually helped
improve customer service.
Mr. Kilty realised that his company needed
to gain tighter control of fuel costs without
sacrificing the high level of customer service
his clients expected. To achieve those
goals, Silverdome Electric decided to install
FleetMatics GPS tracking on its fleet. The
results overwhelmingly impressed Mr. Kilty
soon after the system was installed and the company has recently renewed
their contract, remaining fully committed to FleetMatics GPS.
According to Mr. Kilty, his company utilises the Live Fleet feature to know
exactly where their drivers are located and how long it will take them to
get to the next job site. This eliminates any routing discrepancies and
ensures that drivers use the quickest route possible to a job. Dis-
patchers now have the ability to locate the vehicles nearest to any
job site, thus further cutting fuel usage. The automated reports also
allow Mr. Kilty to recognise any excessive fuel usage and take the
necessary corrective actions.
In addition, the idling reports show which drivers waste fuel by
running their vehicles as climate control during hot or cold days. Sil-
verdome Electric can effectively use the information from this report to
significantly reduce idling times. “We monitor fuel usage very closely,”
said Mr. Kilty. “Average fuel use should be 220 liters to 230 liters per
Silverdome Electric Controls Fuel Costs and Improves Customer Service with FleetMatics GPS
Company Name:Silverdome Electric
Location:Dublin, Ireland
Fleet Size:51
Success Stories
“We monitor fuel usage very closely; Average fuel use should be 220 liters to 230 liters per month. I can quickly see if the guys go above that and do something about it.” Finian Kilty, General ManagerSilverdome Electric
“We are now in full control of our vehicles. We are very impressed with FleetMatics and our results in using the system.”Finian Kilty, General ManagerSilverdome Electric
CaLL Or viSit uS ONLiNe tOday FOr aperSONaLiSed demONStratiON
Call: 01 499 6200Visit Us Online: www.FleetMatics.ie
month. I can quickly see if the guys go
above that and do something about it.”
The company makes a large number of
emergency service calls to domestic and
commercial clients. With FleetMatics GPS,
Silverdome can easily schedule service
based on routes and improve emergency
dispatching by locating the vehicle nearest
to any job site.
“We also know when our drivers are at
any site and can verify how long they were
there,” said Mr. Kilty. “We can prove that a
driver was there for an hour when a client
claims they were there only a few minutes.
It has helped us settle quite a number of customer disputes.” By improving cus-
tomer service and validating services rendered, Silverdome Electric has increased
business while also reducing fuels costs with better routing.
FLeetmatiCS GpS FLeet traCkiNG:the mOSt aCCurate traCkiNG SyStem ON the market
With the FleetMatics GPS solution, your business will increase revenue through:
- Reduced Fuel Costs - Improved Customer Service - Increased Employee Productivity - Less Overtime Pay
Over 11,000 businesses worldwide have reduced costs and increased
productivity by thousands of dollars with FleetMatics. Now experience the
FleetMatics GPS difference for yourself.
“We also know when our drivers are at any site and can verify how long they were there; We can prove that a driver was there for an hour when a client claims they were there only a few minutes. It has helped us settle quite a number of customer disputes.”Finian Kilty, General ManagerSilverdome Electric