case study - curvy kate 12 days
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Curvy Kate Company Background
Curvy Kate launched in 2009 as lingerie wholesalers who specialise in D-K cups, and quickly became one of the UK's most acclaimed fuller bust brands, winning Full Bust Brand of the Year at the 2011 and 2012 UK Lingerie Awards. One of the biggest events in their calendar is the annual Star in a Bra model competition, which sees them championing shapely figures by searching for a curvy, charismatic and confident D+ woman with a fuller body and natural bust. Objective
The main objective was to increase brand awareness during the peak Christmas period. We also wanted to increase engagement with the current community. Capturing email data of potential new customers was also essential for remarketing purposes.
Approach
We developed the ’12 Days of Christmas’ campaign for Curvy Kate, a giveaway incorporating a variety of other brands to promote it including very.co.uk, Soap & Glory, Debenhams, Interflora and more. The campaign involved:
• Creative and innovative daily posts • Monthly apps and competitions • Community building • Partnerships with high street
stockists like Debenhams
Executive Summary Client:
Objective:
• Increase brand awareness • Grow engagement with existing
fans • Reach friends of existing fans • Capture email data for marketing
Solution: A bespoke Sweepstakes app with a Christmas tie-in involving user interactivity, a fangate, email capture, sharing facilities, social media ads and cross-promotion of partner brands
Key Learnings:
Daily reach of 270,000! Reaching friends of fans is achievable
through implementation of Facebook marketplace ads, cross-social media channel posts and nodding to partner brands
Seasonal competitions are a great way to engage existing and new fans
A fangate provides an incentive to ‘Like’ the brand on Facebook before entering the competition
Giving an incentive to ‘Share’ (such as extra competition entries granted) is a great way to turn engaged fans into brand advocates
“Since mycleveragency took on the Curvy Kate social media campaign we have seen
awareness of the brand grow in all areas, in particular our Facebook following grew by 714% in 3 months. We have been impressed with their ideas, strategies and the way they
understood our brand message so clearly. It’s really been a huge success and a turning point for the brand.”
Hannah Houston, Marketing Co-Manager – Curvy Kate
Promotion
Daily Facebook and Twitter posts to update fans on that day’s prize
@mentioning featured partner brands to promote their pages on both Twitter and Facebook
Cross-wall promotion to expose CK’s brand to communities of partner brands
Facebook marketplace ads that linked directly to the 12 Days of Christmas tab
Promotion across e-newsletter and website
Results
8,566 email opt-ins (peak day, 1,034 received) sdgdbfg
Average of 264 new Facebook ‘Likes’ per day, 112 prior to the Sweepstakes
Increased Facebook fans overall from 6,446 to 9,563 (48.3% increase of 3,170)
Constant growth over 12 days and fans continued to increase post-Sweepstakes
Number of people ‘Talking About This’ went up by 483%
Number of users engaged went from 543 to almost 1,300, 243% increase in post feedback
Over 26,000 tab views
Curvy Kate’s daily reach (those who’ve seen content from the Facebook page) reached 270,000 people in total over the 12 days, meaning an increase of 84.2%.
Next Steps
The campaign ticked all of Curvy Kate’s requirements but went above and beyond the call of duty, enabling them to reach even more potential customers. As full-service mycleveragency clients, their new fans would go on to receive top-level engaging posts across all major social platforms.