career toolkit 2014 behavioral interviewing. common sense 2

20
CAREER TOOLKIT 2014 BEHAVIORAL INTERVIEWING

Upload: chrystal-briggs

Post on 16-Jan-2016

219 views

Category:

Documents


0 download

TRANSCRIPT

FT MBA - Behavioral Interviewing

CAREER TOOLKIT2014 BEHAVIORAL INTERVIEWING1

COMMON SENSE2Every single question is asking: CAN you do the work? WILL you do the work? Are you a good FIT?Do everything you can to: make the interview a comfortable conversation consider it a business meeting, not an interrogationThe 3 most important words you can use:Qualified Value ContributeCAN WILL FIT THE BASIC TENETS OF NETWORKING3Screenings Face to Face 1st RoundFace to Face 2nd RoundDeconstruct the job postingHow well do you feel you fit?Why do you want to work for this company?Research:Company WebsiteReferenceUSAPardee LibraryLinkedInProducts and ServicesLocations | EmployeesRevenueCredo | Vision | MissionRecent news announcementsScreenings, plus:Mock interviews Proficiencies TableLinkedIn Profiles of interviewersPrepared to articulate your goals, value-add, experienceUse knowledge gained from info interviewsF2F 1st Round, plus:Internalize all previous meetingsPrepare new insightful questionsBe prepared to socialize4PREPARATION4 Phone One-on-One Round Robin Panel

INTERVIEW TYPES5Why do you want to work for my companyand why do you want this position?Deconstruct the job posting:Determine which requirements are your strong suit, and how you will talk about themBe prepared to discuss your shortcomings, and how you will compensateTHE INTERVIEWER WANTS TO KNOW6Predict future performance based on past successes and behaviorsBased on competencies and applicabilityThe job description is your road map for preparation.Decide which past experiences are most relevant to the job description. BOOKEND your stories!

Background context of your storyAction specific actions you tookResults specific results of your actionsYour answers should cover:Behavioral QUESTIONS7Conversation OpenerDemonstrates your confidence introducing and positioning yourselfRe-frame the question from Tell me about yourself to Why are you in front of me today. Start by showing your passion for the position and the company.Discuss your specific qualifications and how the company would benefit from hiring youInsure the information is relevant to the interviewer and the position!! For exampleTell Me about yourself8

tell me about yourself9Why BU? Why an MBA?Describe for me the toughest group youve had to get cooperation fromand how did you succeed?an example of a time youve shown leadership skills.Name two things about yourself that set you apart from the rest of the candidates?What are your strengths? If you could change one thing about yourself, what would it be, and why?Tell me a mistake you made on the job, how you recovered from it, and what you learned as a result.Questions to expect1011Questions to expectINTERVIEW Questions, Whys, and Answers:http://nolljobs.com/career-center/common-interview-questions/

Phone calls/screeningsVery different no visual cuesESL poses special challengesRecord your callLeave yourself a voicemailFace to FaceMock interviewsVideos

If I had 8 hours to chop down a tree, Id spend 6 hours sharpening my axe.Practice, practice, practice12Importance of FitExperience and future potential must be a fitHow well do they feel you will be accepted by their current employees?How comfortable are you with their culture?Very subjective:Gut Feel about your ability to fit inRapport and ease of conversationYour Confidence

How good of a fit are you?13Proficiency A(e.g. Leadership)Proficiency B(e.g. Strategy)Proficiency C(e.g. Innovation)Proficiency D(e.g. Analytical)Proficiency E(e.g. Impact)Led team of directors to study, recommend and facilitate the rollout of new CRM system tools across hospital systemExample 1Example 1Example 1Provided recommendations after analysisof400+ supplier proposals, resulting in $12 million annual savingsExample 2Led team of directors to study, recommend and facilitate the rollout of new CRM system tools across hospital systemExample 2Example 2Example 2Example 3Example 3Example 3Provided recommendations after analysisof400+ supplier proposals, resulting in $12 million annual savingsExample 3Proficiencies table14Can you tell me what it is about my rsum that interests you?What is the most important thing I can do to prepare for the next round?Intelligent questions related to the business and their missionClarifying questions about the role and responsibilities of the positionIs there anything in my background that I can clarify for you?What is the most important criteria you are looking for in a candidate?Intelligent questions based on what you have observed and learned throughout the series of interviews.SCREENING1ST AND 2ND ROUNDSEXTENDED INTERVIEWS15Insightful question you should ask15Now that we have met, can you tell me how well my qualifications meet your needs for this position?One of the best approaches to gain a solid indication of how well you align with their needs, how you did in the interview, and if you are a good fit. Deceivingly simple but powerful by accentuating the positive!What are your next steps and what is your timeframe?May I call you if I have any questions or updates?These questions may let you know if more interviews are scheduled, how long you can expect to wait for an answer, and to allow you to keep in touch directly with the hiring manager.Any last questions for me?16Three basic types:BUSINESS CASECases vary widely but usually fall into a numbers case, business strategy, or operations case: Disney is looking to expand its holdings. Should Disney buy NetFlix?BACK-OF-ENVELOPEMarket-sizing questions requiring off-the-cuff or back-of-envelope quick analysis: How many garden hoses were sold in the USA last year?BRAINTEASERS Challenging puzzle-type questions requiring fast-on-your-feet logical thinking: Calculate the number of degrees between the hour hand and the minute hand of a clock reading 3:15.

Case interviews17Dress professionally and appropriatelyTurn OFF your cell phone!! EVERY person you meet matters, including the receptionistLet them steer the interviewbut use the wrap-up to make a point not previously madeBe prepared for small talkDo you currently have any offers you are considering?Thank You Notes: e-mail within 12 hours of the interview Interviewing etiquette18Simple, politeRefer to detailsConfirm your interestCall to action

Dear Maureen,It was a pleasure to meet with you yesterday and learn more about the Leveraged and Acquisition Finance Internship at HSBC. I was particularly interested to learn about your new initiatives for acquisitions, recapitalizations, refinancings and LBOs. As I mentioned, this is an area of intense personal interest for me and one that I feel I can bring experience and insight to, as a result of my previous work. I am very interested in this position and hope to hear from you soon about the next step in the process.Best Regards,GaryThank you notes19Questions?Q & a20