"care2 101" how care2 helps nonprofits grow!

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Copyright ©2013 Care2, Inc. All Rights Reserved. “Care2 101” How Care2 helps nonprofits grow @Care2Team #C2Webinar

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*Watch or download the full webinar (with audio and slides) at: http://bit.ly/c2101 Has your nonprofit ever wanted to ... -Grow your email list of supporters - including donors, volunteers and others who will help your nonprofit? -Mobilize an army of e-activists to win advocacy victories for your cause (while building your own army)? -Drive a ton of traffic to your website? Or a burst of votes on your behalf in an online contest? Right now? In this presentation Clint O'Brien, VP of Nonprofit Services hosts a "Care2 101" webinar to explain about some of the most popular ways that organizations like yours are connecting with Care2's millions of members. With more than 21 million cause-conscious members, a monthly audience of 16 million people and more than 1000 leading nonprofit clients, Care2 is the largest and fastest-growing social action network of people making a difference every day to help the environment, human rights, animal welfare and other causes. Care2's Media Partner Network of 230+ media partners -- including Grist, Mother Jones, AlterNet, ThirdAge, Democrats.com, Ms. Magazine, Talking Points Memo and LinkTV - promotes the campaigns of Care2's nonprofit clients extensively via their websites and email messages to an additional 150 million unique citizens every month. Presented by: Clinton O'Brien, VP of Nonprofit Services, Care2

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Page 1: "Care2 101" How Care2 Helps Nonprofits Grow!

Copyright ©2013 Care2, Inc. All Rights Reserved.

“Care2 101”How Care2 helps nonprofits grow

@Care2Team #C2Webinar

Page 2: "Care2 101" How Care2 Helps Nonprofits Grow!

Who is Clint?

• VP of Nonprofit Services at Care2 since 2005

• Worked seven years at PBS• Former news reporter with AP and

Newsweek• Graduate of Brown University and

Wharton Business School• Grew up near Philadelphia, PA.

Lives now in Washington DC• Favorite causes: International Press

Freedom and Protecting the Environment

@Care2Team #C2Webinar

Page 3: "Care2 101" How Care2 Helps Nonprofits Grow!

• Largest online social action community

• 22 M members

• Monthly unique audience of 16 M

• Additional 150 M+ people reached by syndicating Care2 campaigns to TreeHugger, Grist, Mother Jones, Planet Green, Animal Planet, AlterNet, Talking Points Memo, Café Mom, Ms. Magazine, eNature.com, Prevention, Women’s Health, VolunteerMatch, etc. …230+ partners

Ranked usually among 150 most highly trafficked U.S. web networks, by

Quantcast

Page 4: "Care2 101" How Care2 Helps Nonprofits Grow!

Nonprofits use Care2 for:

• Recruiting Donors & Supporters

• Traffic/Branding/Awareness

• Advocacy

• Building Facebook fan base

Citizens use Care2 for:• Starting or signing petitions

• Volunteering

• Donating $

• Spreading news

• Commenting on blogs

• Starting groups (organizing)

• Joining nonprofits

Page 5: "Care2 101" How Care2 Helps Nonprofits Grow!
Page 6: "Care2 101" How Care2 Helps Nonprofits Grow!

Age DistributionCare2 Member ProfileGender 75% women

Age (Average) 39

Education  67% college+

Annual Household Income

65% > $75,000

Charitable Giving

62% donors

Page 7: "Care2 101" How Care2 Helps Nonprofits Grow!

Care2 is an active community whose

members get involved.

Care2 is an active community whose

members get involved.

Page 8: "Care2 101" How Care2 Helps Nonprofits Grow!

# of comments on identical post about school reformby George Lucas (2/28/11 to 4/28/11)

# of comments on identical post about school reformby George Lucas (2/28/11 to 4/28/11)

Care2 members care about causes,and seek ways to get involved.

Care2 members care about causes,and seek ways to get involved.

on Huffington Post: 137 on Care2 Causes: 546

Page 9: "Care2 101" How Care2 Helps Nonprofits Grow!

Some of Care2’s 1000+ Nonprofit Clients

Page 10: "Care2 101" How Care2 Helps Nonprofits Grow!

1. Drive Traffic

2. Win Advocacy Victories

3. Recruit Donors &

Supporters

4. Build Facebook Fan Base

Page 11: "Care2 101" How Care2 Helps Nonprofits Grow!

1. Drive Traffic

2. Win Advocacy Victories

3. Recruit Donors &

Supporters

4. Build Facebook Fan Base

Page 12: "Care2 101" How Care2 Helps Nonprofits Grow!

Bought Care2 Daily Action campaign

Page 13: "Care2 101" How Care2 Helps Nonprofits Grow!

Landing page

on Client’s site

Exactly 4,760 Care2 members visited client’s site in just one day.

Page 14: "Care2 101" How Care2 Helps Nonprofits Grow!

A way to drive...

“Bestseller” book

purchases

Votes, to win contest cash

prizes

Site visitors, to participate and engage

Page 15: "Care2 101" How Care2 Helps Nonprofits Grow!

1. Drive Traffic

2. Win Advocacy Victories

3. Recruit Donors &

Supporters

4. Build Facebook Fan Base

Page 16: "Care2 101" How Care2 Helps Nonprofits Grow!

Goal: Stop the unnecessary slaughter of two wild

Canadian harp seal pups who were being kept at an

aquarium

Goal: Stop the unnecessary slaughter of two wild

Canadian harp seal pups who were being kept at an

aquarium

Page 17: "Care2 101" How Care2 Helps Nonprofits Grow!

Nearly 140,000 people signed the Care2 petition in just 12 days!

Page 18: "Care2 101" How Care2 Helps Nonprofits Grow!

Result: Petition signatures were delivered, slaughter was stopped and seals were released back into the wild.

Page 19: "Care2 101" How Care2 Helps Nonprofits Grow!

Result: Petition signatures were delivered, slaughter was stopped and seals were released back into the wild.

Page 20: "Care2 101" How Care2 Helps Nonprofits Grow!

Result: Petition signatures were delivered, slaughter was stopped and seals were released back into the wild.

Page 21: "Care2 101" How Care2 Helps Nonprofits Grow!

Stopping UK’s badger culls

Protecting Australia’s

marine life from harmful super

trawlers

Banning harmful

chemical BPA from baby

bottles in the US

Page 22: "Care2 101" How Care2 Helps Nonprofits Grow!
Page 23: "Care2 101" How Care2 Helps Nonprofits Grow!

1. Drive Traffic

2. Win Advocacy Victories

3. Recruit Donors &

Supporters

4. Build Facebook Fan Base

Page 24: "Care2 101" How Care2 Helps Nonprofits Grow!

• Care2 sends email alerts to our members, urging them to click through to take an action

• Actions include petitions, pledges, surveys, polls, quizzes, photo contests

Page 25: "Care2 101" How Care2 Helps Nonprofits Grow!

This landing page features the action that the Care2 member is urged to take.

It includes your branding and approved content.

The contact info captured includes full name, email, street address, state and

zipcode.

Page 26: "Care2 101" How Care2 Helps Nonprofits Grow!

• After taking action, the user is invited to take the extra step of signing up for your email list.

• The invitation to subscribe includes your logo and a sentence or two describing the content that they will receive.

Page 27: "Care2 101" How Care2 Helps Nonprofits Grow!

• Care2 campaign team develops campaign in collaboration with you

• Care2 strategically promotes action campaign to Care2 members and via sites of our media partners

• Of those individuals who take action, many also sign up for Nonprofit’s email list

• Care2 delivers email sign-ups that are 100% new and unique to Nonprofit’s email list

Page 28: "Care2 101" How Care2 Helps Nonprofits Grow!

Email List Growth Campaigns to Acquire Donor Leads

Two Case Studies:

• Animal Welfare Nonprofit ($5 MM/yr budget)

• Environmental Nonprofit ($31 MM/yr budget)

How leading organizations have used Care2 email list growth campaigns as a donor acquisition tool

Page 29: "Care2 101" How Care2 Helps Nonprofits Grow!

• Organization paid $42,800 to Care2 to recruit 19,935 new donor leads, over a 2-month period.

• Within 12 months, the organization raised $54,461 from the Care2 recruits, for 27% ROI. After 24 months, total funds from these recruits rose to $94,835, or 122% ROI.

• The ROI has continued to rise, to well over 200% at present.

• In all, 10 percent (1,897) of the original 20K leads converted to donors within the first two years. The price per actual donor acquired was $22.56. Average gift from these same donors was$59.79, so “profit per donor” = $37.23

Page 30: "Care2 101" How Care2 Helps Nonprofits Grow!

Recap of Results:• 20K new leads, of which

1,897 (10%) converted to donors

• Recovered acquisition cost in 9 months

• Spent $43K and got $113K back (162% ROI) after 30 months

• “Profit” = $69,336 or $37/donor

• Viral (tell-a-friend) growth is not included here, so actual ROI was even higher

Page 31: "Care2 101" How Care2 Helps Nonprofits Grow!

• Profit = $441,826• Profit per donor acquired =

$43• Return on Investment = 67%

Page 32: "Care2 101" How Care2 Helps Nonprofits Grow!

New data proves what we have long suspected:

Online advocacy and fundraising activities

complement – and reinforce – each

other.

Page 33: "Care2 101" How Care2 Helps Nonprofits Grow!

SOURCE: Charitable Memberships, Volunteering and Discounts: Evidence from a Large-Scale Online Field Experiment. May 2009, National Bureau of Economic Research, A. Lange, A. Stocking. Sample size = > 700,000 subjects.

They are seven (7) times more likely to donate, compared to supporters who did not previously take an online action for the organization.

What is special about supporters who take online actions for a nonprofit – such as via pledge or petition campaigns?

Page 34: "Care2 101" How Care2 Helps Nonprofits Grow!

1. Drive Traffic

2. Win Advocacy Victories

3. Recruit Donors &

Supporters

4. Build Facebook Fan Base

Page 35: "Care2 101" How Care2 Helps Nonprofits Grow!

• Low Cost-per-Like pricing

• High Quality

• Fast

Page 36: "Care2 101" How Care2 Helps Nonprofits Grow!

What is it?

• Care2’s network of 220+ partner websites that attract “do-gooders” similar to Care2 members

• Significantly extends the reach, visibility and impact of the campaigns you buy from Care2

Page 37: "Care2 101" How Care2 Helps Nonprofits Grow!
Page 38: "Care2 101" How Care2 Helps Nonprofits Grow!
Page 39: "Care2 101" How Care2 Helps Nonprofits Grow!

Just a few Care2 partnersThe reach of Care2’s

partner network is more than 150 million people

Not counting Care2’s more than 22 million members!

Extra cost to you = $0

Page 40: "Care2 101" How Care2 Helps Nonprofits Grow!
Page 41: "Care2 101" How Care2 Helps Nonprofits Grow!

• Care2 drove its members into this campaign by Electrolux during Ovarian Cancer Month (September)

• Customized email message to 500K Care2 Action Alert subscribers

• Custom “Daily Action” campaign driving 3,000 Care2 members to KellyConfidential.com “Text-a-Thon” fundraiser

• E-newsletter ads reaching 1.2 million Healthy Living subscribers

Kelly Ripa, Electrolux andThe Ovarian Cancer Research Fund

Page 42: "Care2 101" How Care2 Helps Nonprofits Grow!

• 172 million “do-gooders” await you

• High quality web traffic, grassroots advocacy supporters and/or “warm leads” to grow your base of individual donors – are all available from Care2

• Our pricing is results-based -- to serve nonprofits

• Learn more at www.care2team.com

Page 43: "Care2 101" How Care2 Helps Nonprofits Grow!

Clinton O’BrienVP, Nonprofit Services

[email protected]