CAPABILITY

STATEMENT

+ Company Profile

CONTENTS

CAPABILITIES & EXPERTISE

OUR COMMITMENT

WORKPLACE HEALTH & SAFETY

OUR KEY PEOPLE

ASBESTOS DISEASE SUPPORT

OUR CORE VALUES

CAPACITY

SERVICES

Zero Asbestos was founded by long-time Queensland locals dedicated to ridding Australia of one of the largest and

growing health threats in the country, asbestos. With experience spanning more than two decades, a full A-Class and B-

Class Asbestos Removal Licence, high level insurances, integrated training and up-skilling programs, ISO safety

compliance, Department of Housing and Public Works PQC rating, Master Builders membership, management systems

and partnerships with many trade alliances, Zero Asbestos is a driving force in an industry where the strictest codes

apply.

Zero Asbestos have two offices, one on the Sunshine Coast and another in Brisbane, with plans for future expansion

throughout other states and territories. Currently in a growth stage Zero Asbestos have been implementing strong

company ideologies and are constantly refining and enforcing best practice methods with all members and levels of

staff.

Zero Asbestos are industry leaders when it comes to asbestos management, removal, remediation, replacement,

demolition, makesafe works, identification and testing. Offering a full range of services, we also have highly skilled

asbestos technicians capable of performing asbestos audits, asbestos reports and asbestos management plans. All

testing we undertake is conducted through NATA accredited laboratories and the results are guaranteed.

Working frequently within residential, industrial, commercial, insurance, government and local council operations, Zero

Asbestos has a wealth of experience and knowledge dealing not only with diverse situations but with various trade

officials and dignitaries including key decision makers throughout several tiers of Government.

Recently, Zero Asbestos have completed works for the Department of Housing and Public Works, James Hardie and

Downer Group. Taking great pride in achieving and maintaining an impeccable safety record and excellent standards of

workmanship, Zero Asbestos are committed to maintaining these high standards in each and every level of works we

are involved in. The often-challenging nature and specific requirements of removing asbestos has enabled Zero Asbestos

to build a strong reputation for undertaking complex works on operational sites of all sizes, with special focus on regional

and remote locations.

QUEENSLANDS LEADING ASBESTOS REMOVAL SPECIALISTS

CAPABILITIES &

Expertise

Zero Asbestos are a dedicated team of professional, educated, trained, experienced and motivated individuals working

towards a common goal, an asbestos free future. With a strong focus on safety and procedures Zero Asbestos have

become synonymous with exceptional quality of workmanship in all areas of the asbestos remediation industry and are

respected by our peers and competitors alike.

Our commitment to safety is exemplified by our compliance with the AS/NZS 4801 Safety Standard and our admirable

track record for safe work practices. Zero Asbestos are committed to providing the best pre and post construction works

service available while continuing to maintain an impeccable safety track record and delivering all works within required

time frames in a cost effective and professional manner.

Zero Asbestos have the available resources and professional capacity to complete any project for which we tender. Our

extensive experience in the asbestos abatement industry means we have built up strong and positive trade relationships

with subcontractors and various works coordinators from a variety of industry sectors.

With a large fleet of vehicles, machinery and assets, Zero Asbestos are fully equipped to undertake any size asbestos

works throughout Australia. Zero Asbestos are an easy solution to potentially hazardous and dangerous situations.

ZERO ASBESTOS PROUDLY BOASTS

• Both A and B-Class asbestos removal licences for every trade-based staff member

• AS/NZS 4801:2001 safety compliance

• QBCC licence

• PQC Qualification

• EPA Licence

• High level Public Liability Insurance

• WorkCover - Workers Compensation Insurance

• Master Builders Membership and trade alliance

• Associated members of various asbestos support groups

OUR COMMITMENT

Safety is a major priority for all our employees, those people affected immediately by our works, and the end-user of

any project or service we deliver. All our staff and works must comply with the strictest of safety guidelines. As such,

we are committed to providing best practice onsite and ultimately achieving the best possible outcome in the safest

way possible.

OUR GOAL IS FOR A SAFE WORKING ENVIRONMENT

WORKPLACE HEALTH & SAFETY

• To achieve an accident free workplace

• To make WPHS an integral part of every position

• To ensure WPHS is considered in all planning and

work activities

• To involve our employees in the decision-making

processes through regular communication,

consultation and training

• To provide a continuous program of education

and learning to ensure that our employees work

in the safest possible manner

• To identify and control all potential hazards in the

workplace through hazard identification and risk

analysis

• To ensure all staff operate safely we conduct

random drug and alcohol testing

• To provide effective injury management and

rehabilitation for all employees

LICENCING, INSURANCE & CERTIFICATIONS

LICENCING

AUTHORISED AGENCY LICENCE TYPE LICENCE NUMBER

QLD Government A Class Asbestos Licence 230 236 5

QLD Building & Construction Commission (QBCC) Builder – Low-Rise 118 628 0

QLD Building & Construction Commission (QBCC) Bricklaying & Blocklaying 118 628 0

QLD Building & Construction Commission (QBCC) Plastering Solid 118 628 0

Environmental Protection Agency (EPA) Regulated Waste Transport ENRE 008 046 08

INSURANCES

AUTHORISED AGENCY INSURANCE POLICY NUMBER

Epsilon Agencies Public Liability SG0041CGLLS0003ASB

WorkCover Queensland WorkCover WAA060744675

Epsilon Agencies Professional Indemnity 14070201

CERTIFICATIONS & MEMBERSHIPS

AUTHORISED AGENCY / CERTIFICATION / MEMBERSHIP NUMBER

AS / NZS 4801 : 2001 Safety Certification (Safety Management Systems) 1317

Demolition Contractors Association of QLD (DCAQ) 1263 2334

Queensland Government PQC Rating 4014

Master Builders Membership 268 28

Accommodation Industry Managers (Preferred Supplier) 7752

Director Richard Ayres Estimator/Business Development Milton Smith

Business Manager Megan Ayres Senior Estimator Jamie Austin

Safety and Environmental Maurice Barnes Estimator Yassine Dahiri

Contracts Manager Chris Gauci Operations & Estimating Administrator Shaun Simon

Sales Manager Richard Ayres Human Resources Mandy Ward

OTHER ROLES WITHIN THE COMPANY INCLUDE

Administration AClass Asbestos Supervisors AClass Asbestos Technicians Leading Hands

Carpenters Roofers General Site Labourers Hygienist

OUR KEY PEOPLE

As a business associated with such a volatile and harmful mineral it is

important to acknowledge the pain and suffering the mass production

of this material has caused.

Asbestos related diseases are not a "problem of the past". In fact, the rates

of terminal illness related to asbestos exposure in Australia are continuing

to rise, due largely to lack of education and a common DIY attitude. As a

result, we are proud to be advocates of asbestos disease awareness and

support to the following societies/foundations:

• AsbestosWise

• Asbestos & Mesothelioma Association of Australia

• Asbestos Diseases Foundation of Australia

In addition to supporting these worthy causes we regularly alert our potential

customers to the very real dangers of asbestos exposure through awareness campaigns in all of our marketing collateral

including regular social media posts, website updates, press releases, radio reads, print advertisements and direct mail

campaigns.

We are ambassadors for National Asbestos Awareness month in Australia (November) annually.

In addition to campaigns along with electronic and print materials being distributed on a regular basis, Zero Asbestos

regularly donate their time and money to closely related events and causes.

Below are two local events we have supported in recent years –

• WHSQ (Workplace Health & Safety QLD) "Safe Work Month" Sponsorship

Big Breakfast in King George Square (Brisbane) with guest MC Shane Webcke

• "Walk for Asbestos Awareness"

Supporting Trevor Gillmeister in Mooloolaba shortly before the end of his 1400km walk from Townsville to

Brisbane

ASBESTOS DISEASE SUPPORT

AT ZERO ASBESTOS WE HAVE 6 CORE VALUES THAT SHAPE EVERYTHING WE DO

• Safety • Outstanding Service • Dynamic

• Honesty • Human • Passionate

SAFETY

It all starts with safety because we know that

asbestos work involves some of the highest risk

activities that can be undertaken at any workplace,

anywhere in Australia.

At Zero Asbestos we are committed to the safety of

everyone who enters one of our work sites. We are

proudly 4801 Safety Certified and we are striving for

zero incidents on all of our sites, every day.

Our operations team create in-depth site-specific

Safe Work Method Statements and Control Plans

for every job undertaken, no matter the size, and

all of our site staff are A-Class certified, ensuring

our work is completed to the highest safety

standards.

OUR CORE VALUES

With safety taken care of, the next area

of focus for us is outstanding service. To

be ‘outstanding’, we must be remarkable and impressive and that’s our goal here at Zero Asbestos. We

strive to go that extra mile to inspire our

staff, exceed the expectations of our

clients and get that ‘WAHOO’ reaction from others.

Being accountable is infused into our

company culture. We expect our team

members to be accountable for their

actions and the role they play in

contributing to our clients’ experience.

We operationalize this by empowering

all of our employees to think about

things from the perspective of the client

and then act on those thoughts as if the

business was their own.

We also understand that the word

‘asbestos’ can be a scary thing to hear

and that’s why we undertake each and

every job with compassion and

understanding. We try to educate our

clients to ease their concerns and

endeavour to make their experience

with asbestos as stress free as possible.

OUTSTANDING SERVICE

DYNAMIC

WHAT DOES THIS MEAN TO ZERO ASBESTOS?

CHANGE, PROGRESS, IDEAS, INNOVATION AND ADVANCED TECHNOLOGY

No two customers or jobs are the same, which is why at Zero Asbestos we rely on our people to

provide dynamic customer service. By being innovative, our employees who are faced with problems are able to act on

their own, coming up with solutions that will suit the client.

We believe that creativity is no longer a skill held only by the marketing department - it is our frontline employees at

Zero Asbestos who often come up with the best client solutions beyond the confines of a boardroom table. Extend

innovation across our whole organisation and the result is being progressive and creating solutions before problems

arise.

At Zero Asbestos we understand that our clients like their projects to be treated as if they are unique, and that’s because they are. For this to happen, our Zero Asbestos employees realise that their customer service needs to be unique in

approach. We believe that clients will choose an organisation to do business with based on their unique point of

difference, and for Zero Asbestos, our point of difference is our dynamic and knowledgeable employees.

HONESTY

We are as good as our word and do the right thing, regardless of whether others can see it or not and that is our next

value… honesty! At Zero Asbestos, we believe that to be truly successful in business and in life, we must always be honest

and open with our clients, our suppliers, our associates, our employees and our peers.

We believe that openness and honesty builds the best relationships and being open and honest is a big part of what

differentiates Zero Asbestos from others. Strong relationships allow us to accomplish much more than we would be able

to otherwise.

Here at Zero Asbestos we believe that it is important to always act with integrity, to be compassionate, friendly, loyal;

and to make sure that we do the right thing and treat our clients, peers, leaders and employees professionally.

We embrace diversity in thoughts, opinions, and backgrounds. We always listen with sincerity and give new ideas equal

ground on which to stand and be tested. The more widespread and diverse our relationships are, the bigger the positive

impact we can make on our clients and our community.

We want everyone to always try to go the extra mile in encouraging thorough, complete, and effective communication.

The hardest thing to do is to build trust, but if the trust exists, you can accomplish so much more.

HUMAN

Our next value is HUMAN and at Zero Asbestos we emphasise the value

of teamwork and encourage our staff to collaborate as they focus on a common team

goal to help maximize their effectiveness. We are constantly evolving and helping our employees

to grow and develop their skills.

Recognition is critical in all businesses, regardless of size or industry. It fulfills a basic need to feel appreciated and fuels

employee motivation. We believe it helps achieve goals based on behaviours described through our values to impact

our company and clients.

We know that while a degree of friendly competition among our staff members can be healthy, our company benefits

most when everyone is working together smoothly as a team. As the old saying goes

"THERE IS NO 'I' IN TEAM"

There may not be an "I" in team, but there is most certainly a "we" in well-balanced. Successful teamwork balances

employees' skills with the needs of the organization, resulting in a winning environment for the entire company, but

that's only half the story.

Our leaders here at Zero Asbestos understand the importance of maintaining team harmony and putting people in

positions where they can succeed. By knowing the strengths and weaknesses of each employee, we assign tasks, duties

and responsibilities more effectively, all while emphasizing the value of collaboration, mutual support and team

cohesion.

RICHARD AYRES - DIRECTOR

PASSIONATE

At Zero Asbestos our last core value is

PASSIONATE. Passion is the fuel that

inspires us individually and collectively as

a team and drives our company forward.

The phrases “no” and “it can’t be done” are not in our vocabulary at Zero

Asbestos.

We believe that the relentless pursuit of

perfection in our business practices,

processes, our safety standards and

procedures will yield remarkable

outcomes for both our company and our

clients.

OUR FIERCE COMMITMENT TO

EXCELLENCE IS SHARED BY OUR

ZERO ASBESTOS TEAM

MEMBERS, BOTH IN THE OFFICE

AND OUT ON SITE AND IMPACTS

EVERY ASPECT OF OUR

COMPANY; FROM THE WAY WE

COMMUNICATE WITH OUR

CLIENTS, TO THE CARE AND

DILIGENCE WE PRACTISE IN

MANAGING THEIR JOBS

Passion and determination are

contagious. They’re what makes people take up causes, start movements and

change the world… like ridding it of asbestos. We believe that when you’re surrounded by people who share a

passionate commitment around a

common purpose, anything is possible

and that’s why PASSIONATE is one of our core values.

CAPACITY

Zero Asbestos have the available resources and professional capacity to complete any

project for which we tender. Our extensive experience in the asbestos abatement industry means we have

built up strong and positive trade relationships with subcontractors and works coordinators from a variety of industry

sectors.

With a large fleet of vehicles, machinery and assets we are fully equipped to tackle any size asbestos works throughout

Australia. Zero Asbestos are an easy solution to potentially hazardous and dangerous situations.

WE ARE FULLY COMMITTED TO PROVIDING THE BEST QUALITY WORKMANSHIP IN A SAFE AND TIMELY MANNER.

Servicing residential and commercial asbestos disposal customers throughout Queensland, we have the reputation and

capability to extend our operations throughout Australia and New Zealand.

Zero Asbestos can complete projects of any size for residential, commercial, industrial, insurance, government and local

council clients. This includes both friable and non-friable (bonded) asbestos. This is known as A-Class and B-Class work.

WE ARE PROUD TO BE KNOWN AS A TRUSTED NAME IN PROFESSIONAL ASBESTOS REMOVAL,

DUE TO OUR EXCELLENT SAFETY RECORD AND SAFE WORK PRACTICES.

SERVICES COMMERCIAL SERVICES

Zero Asbestos provides asbestos removal solutions to

many different industries throughout Queensland and

New South Wales including Government, Construction,

Education, Health Care, Private, Commercial and

Residential.

Commercial remediation projects often present very

difficult challenges, generally around minimising

disruption to the operation of the facilities and their

workforce.

We know the effect that asbestos related issues can

have on a workplace. Our contracts management team

can assist with planning major asbestos works or

managing emergency situations. Working with Zero

Asbestos will give your organisation peace of mind that

any asbestos related issues will be dealt with in a safe,

timely and cost-effective manner.

INDUSTRIAL SERVICES

Zero Asbestos specialises in working with the

management and workplace safety teams of industrial

organisations in order to develop well planned

asbestos removal and remediation projects.

While this can take significantly longer than general

projects, it can typically be done with little to no

negative effect on the facility’s operating productivity.

In past projects we have developed individualized

project strategies and methods in order to work around

plant with zero risk to employees, contractors and Zero

Asbestos staff. This type of project requires substantial

planning, communication and attention to detail, all of

which are standard practice for Zero Asbestos.

CIVIL & CONTAMINATED LAND MANAGEMENT

At Zero Asbestos we recognise that a solid understanding of legislative requirements and immediate response is vital

when dealing with asbestos soil contamination, asbestos containing pits and asbestos pipes on any project.

When asbestos materials are identified during civil works, it can often cause the loss of significant time, money and

create the potential for asbestos exposure to staff and the public if it is not dealt with in a professional and timely

manner.

Zero Asbestos can respond in a timely manner to all asbestos identification and can assist in developing a comprehensive

site remediation plan. Generally, we can utilise a client’s plant and equipment to safely carry out our works, reducing costs and minimising downtime to any site works that have been put on hold. Zero Asbestos can manage any large or

small asbestos remediation project in a safe, cost effective and timely manner.

PRE-DEMOLITION REMEDIATION

Zero Asbestos work alongside some of Queensland’s biggest demolition and building contractors to assist with asbestos

removal prior to the demolition of any structure.

We can rapidly deploy teams to any project on very short notice when asbestos needs to be removed within a limited

timeframe. We regularly assist our diverse range of clients with programming and planning of specific methodology for

the removal works, ensuring that all works are carried out in line with all regulatory requirements.

Zero Asbestos also provides assistance with remediation of asbestos in residential houses prior to demolition, ensuring

that the building has had all the asbestos removed prior to demolition works being undertaken.

EMERGENCY RESPONSE

When an emergency asbestos situation occurs time can be of the essence. The quicker the asbestos emergency can be

attended to, the sooner the affected areas can be made safe again.

In these situations, Zero Asbestos can provide an immediate, effective and individualized response to any incident. Over

the years we have provided emergency response services to Government, industrial, commercial and private clients

throughout Queensland and New South Wales.

RESIDENTIAL SERVICES

Zero Asbestos provides residential asbestos removal, remediation and management services to private customers

throughout Queensland and New South Wales.

Residential asbestos removal requires rigorous planning and careful execution. Our extensive experience and

established procedures from estimating to project management allow Zero Asbestos to complete asbestos removal

projects in a minimum amount of time whilst also maintaining the highest safety standards in line with the current

legislation and regulations set out by the Government.

Following the proper safety procedures will keep the occupants and surrounding homes safe from contamination. At

Zero Asbestos we aim to make this process as simple and stress free as possible.

ZERO ASBESTOS ARE AVAILABLE FOR 24 HOUR

MAKESAFE WORKS ON REQUEST

ASBESTOS MANAGEMENT PLANS

The Queensland Government defines an Asbestos Management Plan (AMP) as a

plan that “helps people with management and control of buildings and other relevant structures to prevent exposure to airborne asbestos fibres by their staff and site visitors. This person must take reasonable steps to label and record

asbestos in a register and inform everyone on the premises where asbestos is present, the consequences of exposure

to asbestos and other appropriate control measures.”

The Asbestos Management Plan (AMP) should set out clear aims, stating what is going to be done, when it is going to

be done, and how it is going to be done.

As part of safe asbestos management, any workplace built before 1989 is required by law to have an Asbestos Testing

Audit carried out; if asbestos is found or believed to be present then an Asbestos Management Plan (AMP) is legally

required.

For an Asbestos Testing Audit in Brisbane, on

the Sunshine Coast or anywhere else in

Queensland or Australia, there are many

points to cover, including -

• The date the asbestos was identified

• The type of asbestos product

• Whether the asbestos is friable or non-

friable (bonded)

• The location and condition of the

asbestos

• A timetable for action

• Training arrangements for those involved

An Asbestos Audit will NOT be required if -

• The workplace was built after December

31, 2003

• No asbestos is likely to be present

•

The laws surrounding auditing and asbestos

removal and disposal are very strict – and with

good reason. Asbestos poses a major threat to

health and safety, and to our environment.

METH LAB CLEAN-UP

Zero Asbestos offer effective and personalized service to assist in the cleanup and remediation of any property affected

by a meth lab.

Properties contaminated from former meth labs are showing up all across Australia. The chemical residues left behind

are toxic and can lead to serious and long lasting health effects and even death. Zero Asbestos are leaders in providing

laboratory analysis testing and meth lab cleaning services throughout Queensland and New South Wales. Our team of

Technicians is available to discuss any testing and cleanup services you may require.

Drug lab cleanup costs can be complex and can differ greatly depending on the property size, the nature and extent of

the decontamination required, the type of materials, and the method of manufacture. Zero Asbestos provide property

owners with both pre and post meth lab sample testing results. Pre sample testing can significantly reduce costs

associated with the remediation process by identifying the contaminated areas only.

At Zero Asbestos, our trained Technicians work to ensure the cleanup and remediation process is carried out discreetly

so as to not become a public spectacle. We strive to maintain a minimum level of interruption for our clients.

As a leading decontamination and remediation company, Zero Asbestos is backed by experience and expertise, with

trained Technicians who possess the skills to decontaminate and remediate any property or vehicle contaminated by

meth and onsite contamination caused by the production and by-chemical waste.

Our fast response time is a critical part of our business and the nature of the industry, not only from a health and safety

perspective, but also from an emotional perspective. Our Technicians are able to aid our clients by documenting our

work in reports that can be used to support any insurance claim.

Our growing team of experienced and trained remediation specialists service the whole of Australia and can provide

support and remediation services to all metro and regional areas.

SUMMARY OF SERVICES

COMMERCIAL RESIDENTIAL INDUSTRIAL GOVERNMENT

Internal strip outs Internal/external walls Pipe/pit removal Schools

Shops & offices Roofs/fencing/sheds Factory re-roofs Hospitals

Motels & hotels Bathrooms Warehouses Council properties

Unit complexes Ceilings/floorings Bulk removal Civic centres

Aged care facilities Textured ceilings Storage facilities Libraries

Shopping centres Waste collection HEPA vacuuming Public toilets

Soil remediation Soil remediation Soil remediation Showgrounds

Asbestos registers and management plans, pre-purchase inspections and asbestos testing is available for all sectors

WE BELIEVE IN ALWAYS MOVING

FORWARD! If we require advanced technology

we find it.

If we need to think about a problem differently to achieve the right outcome

we do it.

If we have an idea which will save our clients time, money and risk

we speak up.

SUNSHINE COAST - HEAD OFFICE Unit 2 / 11 Dual Avenue, Warana, Queensland 4575

BRISBANE Unit 7 / 16 Collinsvale Street, Rocklea, Queensland 4106

PHONE 1800 081 081

EMAIL office@zeroasbestos.com.au

Servicing Australia wide, specialising in Queensland and northern New South Wales

WWW.ZEROASBESTOS.COM.AU