canadian forum on public procurement. overview – continued thomas friedman, “the world is...

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Canadian Forum on Public Procurement

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Page 1: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Canadian Forum on Public Procurement

Page 2: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Overview – continued

Thomas Friedman,

“The World is Flat”

Page 3: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Vision

“ The Canadian Supply Chain Sector Council facilitates the attraction, training, and use of all people in the industry through a collaborative model. We do this by acting as a forum and a table around which partners build solution; as a storyteller for the supply chain industry, and as a committed knowledge transfer base for human resource information and exemplary practices for the industry.”

Page 4: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

BackgroundThe work of the Canadian Supply Chain Sector Council (CSCSC) builds upon that of the Canadian Logistics Skills Committee (CLSC), formed in February 2004.

APICS – The Association for Operations ManagementACCC – Association of Canadian Community CollegesCIFFA – Canadian International Freight ForwardersCITT – Canadian Institute of Traffic and TransportationThe Logistics InstitutePMAC – Purchasing Management Association of CanadaSCL – Supply Chain & Logistics Association Canada

Page 5: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Sector Study

Through funding provided by the Sector Council Program, the CLSC undertook a comprehensive study of the supply chain sector, completed in the fall of 2005.

A steering committee, comprising industry, academic and government representatives, led the project. Deloitte Consulting, based in Ottawa, Ont., conducted the study.

Page 6: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Overview – continued

The Canadian supply chain sector employs an estimated 730,000 workers.

1. Senior Management 1.0%

2. Logistics Information Systems 5.3%

3. Warehousing 49.0%

4. Transportation 23.0%

5. Inventory/Material Control 12.0%

6. Purchasing 9.2%

7. Marketing and Sales 0.5%

Page 7: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Supply Chain Sector Employees by Occupation Slide 1 of 2

Source: 2001 Census (NAICS: 11,21, 22, 31-33, 41, 44, 45, 48, 49, 51-56, 61, 62, 71, 72, 91)

Sub-functionOccupation

CategoryNOC Code Sample Position Titles

Number of Supply Chain Employees

Senior Management

Managerial 0016 Senior managers: goods, production, utilities, transportation and construction

6,620

Logistics Information Systems

Managerial 0213 Computer and information systems managers

9,240

Tactical 2233 Industrial engineering and manufacturing technologists and technicians

14,635

2172 Database analysts and data administrators 305

2171 Computer analysts 9,415

2175 Web/Internet site developers 665

Warehousing Managerial 0721 Facility operations and maintenance manager: warehouse manager

24,570

0132 Postal and courier service manager 4,660

1214 Supervisors, mail and message distribution occupations

8,305

Operational 7452 Material Handlers 167,355

9617 Labourers in food, beverage and tobacco processing: material handling, packaging

65,905

1472 Store keepers and parts clerks: e.g., parts supplier, supply clerk

37,075

7451 Long shore workers: e.g., dock worker, ship loader operator

6,935

Page 8: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Supply Chain Sector Employees by Occupation Slide 2 of 2

Source: 2001 Census (NAICS: 11,21, 22, 31-33, 41, 44, 45, 48, 49, 51-56, 61, 62, 71, 72, 91)

Sub-functionOccupation

CategoryNOC Code Sample Position Titles

Number of Supply Chain Employees

Transportation Managerial 0713 Transportation managers 26,135

Tactical 1236 Customs, ship and other brokers 5,240

1476 Transportation route and crew schedulers 3,820

1475 Dispatchers and radio operators 2,245

Operational 1471 Shippers and receivers 106,365

Inventory/ Material Control

Managerial 0114 Other administrative service managers: e.g., inventory control manager, support services

13,435

1215 Supervisors, recording, distributing and scheduling occupations

20,725

Tactical 1474 Purchasing and inventory clerks: e.g., inventory analyst, planner

38,655

1122 Professional occupations in business services to management: consulting

820

Purchasing Managerial 0113 Purchasing managers 9,055

Tactical 1225 Purchasing agents and officers 28,025

6233 Retail and wholesale buyers 22,190

Marketing and Sales

Managerial 0611 Sales, account and marketing managers 3,135

TOTAL 635,530

Page 9: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Findings

The study’s findings form the basis for addressing the sector’s wide-ranging human resources issues.

In addition to the issues identified for action in the short term, such as the establishment of the CSCSC, other medium-to-longer-term outcomes or benefits will result from initiatives based on this work.

Page 10: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Recommendations

There are 26 recommendations emanating from the study covering five categories:

• Sector governance;• Training and development/education;• Marketing the sector and the “profession”;• Policy implications for governments; and• Human resources processes and practices.

Our projects respond to these recommendations.

Page 11: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Education and Certification Compendium ProjectGoal: To collect information about:

current training and education for supply chain employees

employers’ needs and preferences related to education

Page 12: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

What’s the difference?

Credentialing

Licensure

Certification

Accreditation

Page 13: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Human Resources Challenges

Human Resources

Challenge AreaSample Specific Human Resources Challenges

Attraction and

Retention

• Attracting and retaining younger, skilled employees

• Aging workforce

• Senior level experienced specialist roles (e.g., purchasing – sourcing, quotation, valuing bids etc.) can be difficult to fill

• Difficult to fill processing positions – skills of transitioning product from raw form to end product quickly

Education and

Training• Questionable job-readiness of recent graduates

Career Path• General lack of clearly defined careers paths and enabling developmental programs

Succession Planning

• Succession planning/knowledge transfer to ensure that valuable experience is not lost with retirement or for smaller organizations, with turnover

Other

• Morale

• Seasonality, with respect to training staff

• Language constraints when operating globally

• Internal equity – having to hire externally at higher rates for senior positions

Source: Employer Interviews and Employee Focus Groups

Page 14: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”
Page 15: Canadian Forum on Public Procurement. Overview – continued Thomas Friedman, “The World is Flat”

Canadian Supply Chain Sector Council

Kevin A. Maynard, CAE

Executive Director

1100 Central Parkway West, Suite 17-1

Mississauga, ON

L5C 4E5

t. 905-897-6700/1-866-616-5948

f. 905-897-1100

www.supplychaincanada.org

[email protected]