cabin crew training - iata.org 2018/cabin-crew-training... · cabin crew training anna melberg,...

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Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

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Page 1: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Cabin Crew Training

Anna Melberg, Chief Cabin Safety Instructor, Novair

Ivan Noel, President, Inflight Innovations

Page 2: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 3: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Mrs. Anna Mellberg Mr. IvanNoel

Page 4: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Mrs. Anna Mellberg Mr. IvanNoel

Page 5: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Mrs. Anna Mellberg Mr. IvanNoel

Page 6: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Mrs. Anna Mellberg Mr. IvanNoel

Page 7: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Circa: 1990’s

Page 8: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Circa: 1990’s

Page 9: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 10: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Cabin Crew ~ Pilot

Page 11: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 12: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

6 WEEKS OF TRAINING

3 WEEKS OF TRAINING

Page 13: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

NO EXPERIENCECABIN CREW

ATTESTATION

COMPLETED

CONVERSION

Page 14: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

NO EXPERIENCE

Pre Interview Micro Course

Prepare to Fly

introduction

What airlines are

looking for Inside the

interview

Inside Initial

trainingA day in

the life Welcome

Aboard

Page 15: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

CABIN CREW

ATTESTATION

175 TOPICS & 8 ONLINE EXAMS

Page 16: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

CONVERSION TRAINING

COMPLETED

CONVERSION

Page 17: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

➢ Increased saturation of knowledge

➢ Ability to meet standards of training

➢ Skills to perform the tasks

➢ Desire to succeed

➢ Reduce Go-See rate

By providing knowledge prior to arrival

you can ensure the candidate:

Page 18: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

If u cn rdths u no wht I mn

Page 19: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations

Crew Resource Management Media RelationsSAFA / SACA awarenessSafety Management SystemSenior Cabin Crew TrainingElectronic DocumentsFatigue Risk Management Interference with Crew memberDangerous GoodsComplex Aircraft Type TrainingCultural Awareness / Diversity Training Human Trafficking AwarenessSafe Food Handling

Page 20: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 21: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 22: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 23: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 24: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 25: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 26: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 27: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations
Page 28: Cabin Crew Training - iata.org 2018/cabin-crew-training... · Cabin Crew Training Anna Melberg, Chief Cabin Safety Instructor, Novair Ivan Noel, President, Inflight Innovations