by aym ekramul hoque director general bangladesh bureau of statistics data collection and...

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By By AYM Ekramul Hoque AYM Ekramul Hoque Director General Director General Bangladesh Bureau of Statistics Bangladesh Bureau of Statistics Data Collection and Dissemination of ICT Data Collection and Dissemination of ICT Statistics Statistics : The Bangladesh Experience : The Bangladesh Experience WELCOME WELCOME JOINT UNCTAD-ITU-UNESCAP REGIONAL JOINT UNCTAD-ITU-UNESCAP REGIONAL WORKSHOP ON INFORMATION SOCIETY WORKSHOP ON INFORMATION SOCIETY MEASUREMENTS IN ASIA-PACIFIC MEASUREMENTS IN ASIA-PACIFIC 26-28 JULY 2006, BANGKOK 26-28 JULY 2006, BANGKOK

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ByBy

AYM Ekramul HoqueAYM Ekramul HoqueDirector GeneralDirector General

Bangladesh Bureau of StatisticsBangladesh Bureau of Statistics

Data Collection and Dissemination of ICT StatisticsData Collection and Dissemination of ICT Statistics

: The Bangladesh Experience: The Bangladesh Experience

WELCOMEWELCOME

JOINT UNCTAD-ITU-UNESCAP REGIONAL JOINT UNCTAD-ITU-UNESCAP REGIONAL WORKSHOP ON INFORMATION SOCIETY WORKSHOP ON INFORMATION SOCIETY

MEASUREMENTS IN ASIA-PACIFICMEASUREMENTS IN ASIA-PACIFIC

26-28 JULY 2006, BANGKOK26-28 JULY 2006, BANGKOK

The paper is organized as follows:The paper is organized as follows:

Section 1 provides some introductory discussion.Section 1 provides some introductory discussion.

Section 2 provides an overview of government initiatives to Section 2 provides an overview of government initiatives to facilitate the spread of ICT in the country. facilitate the spread of ICT in the country.

Section 3 focuses on status of ICT statistics data collection in Section 3 focuses on status of ICT statistics data collection in Bangladesh.Bangladesh.

Section 4 presents the status of the government agency Section 4 presents the status of the government agency responsible for collection of ICT statistics and its responsible for collection of ICT statistics and its dissemination. dissemination.

Section 5 presents few concluding observations.Section 5 presents few concluding observations.

  

Organization of the paperOrganization of the paper

Slide No-02Slide No-02

Bangladesh, officially the People's Republic of Bangladesh, officially the People's Republic of Bangladesh, is a country in Bangladesh, is a country in South AsiaSouth Asia. It is . It is bordered by bordered by IndiaIndia on three sides and on three sides and MyanmarMyanmar to the southeast; the to the southeast; the Bay of BengalBay of Bengal forms the forms the southern coastline.southern coastline.    

The government has undertaken a series of The government has undertaken a series of measures to promote rapid expansion of ICT. measures to promote rapid expansion of ICT.

There exists some weaknesses in generation There exists some weaknesses in generation and dissemination of ICT statistics. and dissemination of ICT statistics.

Section 1 :Section 1 : IntroductionIntroduction

Slide No-03Slide No-03

Map of Bangladesh

Slide No-04Slide No-04

Bangladesh has adopted the National Policy on Information Bangladesh has adopted the National Policy on Information and Communication Technology (ICT) in 2002. and Communication Technology (ICT) in 2002.

Bangladesh Computer Council (BCC) is the apex body Bangladesh Computer Council (BCC) is the apex body under the Ministry of Science and Information & under the Ministry of Science and Information & Communication Technology responsible for formulating Communication Technology responsible for formulating and implementing the policies on ICT.and implementing the policies on ICT.

The government created Bangladesh Telecommunications The government created Bangladesh Telecommunications Regulatory Commission (BTRC) early in 2002, with strong Regulatory Commission (BTRC) early in 2002, with strong regulatory independence. regulatory independence.

Government-owned Bangladesh Telephone & Telegraph Government-owned Bangladesh Telephone & Telegraph Board (BTTB) has set up digital telephone exchanges and Board (BTTB) has set up digital telephone exchanges and ISP in each district town of the country. ISP in each district town of the country.

Section 2 :Section 2 : Overview of Government Initiatives Overview of Government Initiatives in ICT Sector in in ICT Sector in BangladeshBangladesh

Slide No-05Slide No-05

Table 1: ICT Infrastructure Facilities in Table 1: ICT Infrastructure Facilities in Bangladesh, 2003Bangladesh, 2003

Type of ICT facilitiesType of ICT facilities UnitUnit NumberNumber

Fixed Telephone linesFixed Telephone lines millionmillion 1 1

Mobile Phone (2006)Mobile Phone (2006) millionmillion 12.512.5

TeledensityTeledensity percentpercent 4.71%4.71%

International Voice circuitInternational Voice circuit    51005100

International Trunk ExchangeInternational Trunk Exchange    22

International Internet BackboneInternational Internet Backbone MBMB 10 10

VSAT usersVSAT users    6767

VSAT providersVSAT providers    2727

VSAT hubVSAT hub    44

ISP’sISP’s    145145

Ground Satellite stationGround Satellite station    44

Personal Computers(PCs)Personal Computers(PCs) thousandthousand 500500

Internet AccountsInternet Accounts thousandthousand 250250

Software Export FirmsSoftware Export Firms    8383

Fibre Optic Cable networkFibre Optic Cable network KMKM 1800 1800

Submarine cableSubmarine cable channels 17 Gbpschannels 17 Gbps 11000 11000

ISP users(estimated)ISP users(estimated) millionmillion 2 2 Source: Bangladesh....technology powered by people… MoSICT, GoB.Appendix-3Source: Bangladesh....technology powered by people… MoSICT, GoB.Appendix-3 Slide No-06Slide No-06

There has not been any attempt in the country to There has not been any attempt in the country to undertake a comprehensive survey to collect information undertake a comprehensive survey to collect information on the use of ICT at the household and individual levels.on the use of ICT at the household and individual levels.

““Household Income and Expenditure Survey(HIES) 2005” Household Income and Expenditure Survey(HIES) 2005” conducted by BBS sought information on the use of ICT conducted by BBS sought information on the use of ICT (use of computer, email, internet, telephone, mobile (use of computer, email, internet, telephone, mobile phone etc.) at the household and individual levels. phone etc.) at the household and individual levels.

The enumerators were provided with Laptop computers The enumerators were provided with Laptop computers to collect and process field level data. to collect and process field level data.

The final result of the survey is yet to be published. The final result of the survey is yet to be published. However preliminary results show the following:However preliminary results show the following:

Section 3:Section 3: Status of ICT statistics data collection in Status of ICT statistics data collection in BangladeshBangladesh

Slide No-07Slide No-07

Table-2: Percentage of households having ICT Table-2: Percentage of households having ICT facilitiesfacilities

Type of facilitiesType of facilities NationalNational RuralRural UrbanUrban

Telephone Telephone 2.872.87 0.330.33 10.3610.36

Mobile PhoneMobile Phone 11.2911.29 6.056.05 26.7326.73

ComputerComputer 1.361.36 0.170.17 4.884.88

email email 0.200.20 -- 0.810.81Source: BBS, Household Income and Expenditure Survey 2005 (provisional Source: BBS, Household Income and Expenditure Survey 2005 (provisional estimates)estimates)

Low level of use of computer facilities in Bangladesh Low level of use of computer facilities in Bangladesh especially in rural areas.especially in rural areas.

There has been substantial growth of mobile phone use. There has been substantial growth of mobile phone use.

The use of the ICT facilities is much higher in urban areas The use of the ICT facilities is much higher in urban areas compared to rural areas.compared to rural areas.

Table –2 shows:Table –2 shows:

Slide No-08Slide No-08

Table-3: Mobile phone used by households Table-3: Mobile phone used by households

LocalityLocality 20002000 20052005

NationalNational 1.501.50 11.2911.29

RuralRural 0.300.30 6.056.05

UrbanUrban 6.506.50 26.7326.73

Source: BBS, HIES 2000 and HIES 2005Source: BBS, HIES 2000 and HIES 2005

There has been rapid growth of use of Mobile phones There has been rapid growth of use of Mobile phones between 2000 and 2005. between 2000 and 2005.

Only 1.50% of households used mobile phones in 2000, Only 1.50% of households used mobile phones in 2000,

More than 11% of households were found to use them in More than 11% of households were found to use them in 2005.2005.

Slide No-09Slide No-09

3.2 Use of ICT in Government sector 3.2 Use of ICT in Government sector

The progress in this sector has been captured in a The progress in this sector has been captured in a recent survey which is discussed below.recent survey which is discussed below.

Comprehensive Study of e-Government Initiatives in Comprehensive Study of e-Government Initiatives in BangladeshBangladesh

CoverageCoverage ::

303 Government institutions throughout Bangladesh.303 Government institutions throughout Bangladesh.

A total of 35,658 officers and 103,126 staff of IT in the A total of 35,658 officers and 103,126 staff of IT in the government sector. government sector.

Slide No-10Slide No-10

3.2.1.2 Connectivity Infrastructure:3.2.1.2 Connectivity Infrastructure:

79% of Ministries/Divisions are currently connected to the 79% of Ministries/Divisions are currently connected to the InternetInternet

76% of Ministries/Divisions have in-house IT training 76% of Ministries/Divisions have in-house IT training facilities facilities are currently connected to the Internetare currently connected to the Internet

75% of Academic Institutions are currently connected to the 75% of Academic Institutions are currently connected to the InternetInternet

At the Ministry/Division level, about 40% have LANAt the Ministry/Division level, about 40% have LAN

At the Department/Corporation level, about 36.8% have LANAt the Department/Corporation level, about 36.8% have LAN

At the Academic Institutions level, about 54% have LANAt the Academic Institutions level, about 54% have LAN

3.2.1 Major findings of the study are given 3.2.1 Major findings of the study are given below:below:

3.2.1.1 Hardware Infrastructure:3.2.1.1 Hardware Infrastructure:

PC-Employee ratio at Ministry/Division level is 0.22PC-Employee ratio at Ministry/Division level is 0.22

PC-Employee ratio at Department/Corporation level is 0.065PC-Employee ratio at Department/Corporation level is 0.065

PC-Employee ratio at Academic Institutions is 0.23PC-Employee ratio at Academic Institutions is 0.23

Slide No-11Slide No-11

At the Ministry/Division level, about 30.64% officers At the Ministry/Division level, about 30.64% officers and about 32.64% staff use PCs.and about 32.64% staff use PCs.

At the Department/Corporation level, about 20.6% At the Department/Corporation level, about 20.6% officers and about 6.49% staff use PCs.officers and about 6.49% staff use PCs.

At the Academic Institutions level, about 40% officers At the Academic Institutions level, about 40% officers and about 7.4% staff use PCs.and about 7.4% staff use PCs.

Percentage of offices with websites: Ministry-24%; Percentage of offices with websites: Ministry-24%; Division-50%; Department-14%; Corporation-14%; Division-50%; Department-14%; Corporation-14%; Academic Institutions -25%;Academic Institutions -25%;

Percentage of offices with customized software: Percentage of offices with customized software: Ministry-24%; Division-60%; Department-25%; Ministry-24%; Division-60%; Department-25%; Corporation-41%; Academic Institutions -24%;Corporation-41%; Academic Institutions -24%;

3.2.1.3 Use of ICT3.2.1.3 Use of ICT

3.2.1 Major findings of the study are given 3.2.1 Major findings of the study are given below:below:

Slide No-12Slide No-12

At the Ministry/Division level, percentage of officers trained At the Ministry/Division level, percentage of officers trained in IT is 28% and percentage of staff trained is 29%in IT is 28% and percentage of staff trained is 29%

At the Department/Corporation level, percentage of officers At the Department/Corporation level, percentage of officers trained in IT is 23% and percentage of staff trained is 7%trained in IT is 23% and percentage of staff trained is 7%

At the Academic Institutions level, percentage of officers At the Academic Institutions level, percentage of officers trained in IT is 6% and percentage of staff trained is 4%trained in IT is 6% and percentage of staff trained is 4%

About 28% of Ministries/Divisions have in-house IT training About 28% of Ministries/Divisions have in-house IT training facilitiesfacilities

About 27% of Departments/Corporations have in-house IT About 27% of Departments/Corporations have in-house IT training facilitiestraining facilities

About 50% of Academic Institutions have in-house IT About 50% of Academic Institutions have in-house IT training facilitiestraining facilities

3.2.1.4 IT Training:3.2.1.4 IT Training:

3.2.1 Major findings of the study are given 3.2.1 Major findings of the study are given below:below:

Slide No-13Slide No-13

About 58% of Ministries/Divisions have no IT human About 58% of Ministries/Divisions have no IT human resourceresource

About 65% of Departments/Corporations have no IT About 65% of Departments/Corporations have no IT human resourcehuman resource

About 35% of Academic Institutions have no IT human About 35% of Academic Institutions have no IT human resourceresource

3.2.1.5 IT Trained Human Resource:3.2.1.5 IT Trained Human Resource:

3.2.1 Major findings of the study are given 3.2.1 Major findings of the study are given below:below:

Slide No-14Slide No-14

About 56% of Ministries/Divisions have outsourced About 56% of Ministries/Divisions have outsourced maintenancemaintenance

About 51% of Departments/Corporations have outsourced About 51% of Departments/Corporations have outsourced maintenancemaintenance

About 46% of Academic Institutions have outsourced About 46% of Academic Institutions have outsourced maintenancemaintenance

About 16.3% of Ministries/Divisions have no mechanism About 16.3% of Ministries/Divisions have no mechanism for IT maintenancefor IT maintenance

About 15.7% of Departments/Corporations have no About 15.7% of Departments/Corporations have no mechanism for IT maintenancemechanism for IT maintenance

About 15.2% of Academic Institutions have no mechanism About 15.2% of Academic Institutions have no mechanism for IT maintenancefor IT maintenance

About 18.6% of Ministries/Divisions have maintenance About 18.6% of Ministries/Divisions have maintenance being handled under projectsbeing handled under projects

About 7.6% of Departments/Corporations have About 7.6% of Departments/Corporations have maintenance being handled under projectmaintenance being handled under project

3.2.1.6 Maintenance of IT systems:3.2.1.6 Maintenance of IT systems:

3.2.1 Major findings of the study are given 3.2.1 Major findings of the study are given below:below:

Slide No-15Slide No-15

3.2.23.2.2 Status of IT trained manpower in the Status of IT trained manpower in the Government Government

Table-4: Status of IT trained manpower in the governmentTable-4: Status of IT trained manpower in the government

Type of institutionType of institution % of officers trained% of officers trained % of staffs trained% of staffs trained

Ministry /DivisionMinistry /Division 27.8127.81 29.2229.22

Dept./CorporationDept./Corporation 22.5822.58 7.137.13

Academic institutionAcademic institution 5.785.78 3.573.57

TotalTotal 21.2921.29 7.827.82

Source: Comprehensive Study of e-Government Initiatives in Bangladesh Source: Comprehensive Study of e-Government Initiatives in Bangladesh

Slide No-16Slide No-16

Table –5 Main Hindrance to Successful Implementation of e-Government (%). Table –5 Main Hindrance to Successful Implementation of e-Government (%).

3.2.3 Hindrances to e-Government 3.2.3 Hindrances to e-Government

Source: Comprehensive Study of e-Government Initiatives in BangladeshSource: Comprehensive Study of e-Government Initiatives in Bangladesh

Lack of adequate trainingLack of adequate training Lack of adequate hardwareLack of adequate hardware Insufficient maintenance Insufficient maintenance Lack of telecom facilities and Lack of telecom facilities and Electricity failures. Electricity failures.

The major handicaps to successful implementation of e-government are, in The major handicaps to successful implementation of e-government are, in order of declaring importance, found to beorder of declaring importance, found to be

Slide No-17Slide No-17

Type of institution

Lack of adequate training

Lack of adequate hardware

Insufficient maintenance

Lack of telecom facilities

Power failure

Fear of change

Ministry 25.77 20.62 22.68 9.28 1.03 0.00

Division 20.51 17.95 12.82 7.69 2.56 10.26

Department 18.58 16.21 16.01 9.29 11.26 4.74

Corporation 17.16 13.93 12.44 10.20 9.20 6.97

Academic 18.84 20.29 14.49 17.39 14.49 0.00

Total 18.78 16.08 15.09 10.06 9.52 5.03

Bangladesh Bureau of Statistics (BBS) is the National Bangladesh Bureau of Statistics (BBS) is the National statistical organization (NSO) of Bangladesh. statistical organization (NSO) of Bangladesh.

It was established in August 1974 under the Ministry It was established in August 1974 under the Ministry of Planning and is headed by a Director General. of Planning and is headed by a Director General.

4. Government Organization for Collecting ICT Statistics4. Government Organization for Collecting ICT Statistics

  4.1 Bangladesh Bureau of Statistics4.1 Bangladesh Bureau of Statistics

Slide No-18Slide No-18

The main functions of BBS in relation to ICT are as follows:The main functions of BBS in relation to ICT are as follows: Direct and coordinate all aspects of planning, installation, Direct and coordinate all aspects of planning, installation,

operation and maintenance of data, server-based applications and operation and maintenance of data, server-based applications and computer systems.computer systems.

Provide support and planning for network administration. Provide support and planning for network administration.

Design and development of database and customized software to Design and development of database and customized software to cope with the requirements of the BBS. cope with the requirements of the BBS.

Provide training to the end-user and build-up ICT sound Provide training to the end-user and build-up ICT sound manpower.manpower.

Troubleshooting of software and hardware.Troubleshooting of software and hardware.

Design and development of program to capture, edit & clean, Design and development of program to capture, edit & clean, analyze and tabulation of collected data of census and surveys analyze and tabulation of collected data of census and surveys conducted by BBS.conducted by BBS.

Backup and recovery of database.Backup and recovery of database.

Assist in designing computer based questionnaire. Assist in designing computer based questionnaire.

Designing of census questionnaire for OMR and OCR.Designing of census questionnaire for OMR and OCR.

Implementation of optical data archive and networking system.Implementation of optical data archive and networking system.

4.2 Functions of BBS in relation to ICT4.2 Functions of BBS in relation to ICT

Slide No-19Slide No-19

BBS has long history in using Mainframe and other BBS has long history in using Mainframe and other sophisticated machineries in data processing. At present the sophisticated machineries in data processing. At present the main Computing Resources (hardware, software and human main Computing Resources (hardware, software and human resources) of Computer Wing of BBS are the following:resources) of Computer Wing of BBS are the following:

4.2 Use of ICT in data processing4.2 Use of ICT in data processing

4.2.1 Hardware: 4.2.1 Hardware:

Table-6: Hardware resources in BBSTable-6: Hardware resources in BBS

Sl. No.Sl. No. Hardware NameHardware Name NumberNumber

a.  a.   PC/Micro ComputerPC/Micro Computer 200200

b. b.  OMROMR 0505

c.  c.   OCROCR 0404

d. d.  ServerServer 1010

e.  e.   ScannerScanner 0505

f.   f.    PlotterPlotter 0202

g. g.  DigitizerDigitizer 0202

h. h.  Ammonia PrinterAmmonia Printer 0202

i.   i.    Line PrinterLine Printer 0202

j.   j.    Laser, Desk jet, Dot Matrix PrinterLaser, Desk jet, Dot Matrix Printer 2020

Source: BBSSource: BBS Slide No-20Slide No-20

4.2.2 4.2.2 SoftwareSoftware : :

Sl. Sl. No.No.

Types of SoftwareTypes of Software Software nameSoftware name

a. a.  Operating Systems Operating Systems

UNIX, Windows, DOS, SolarisUNIX, Windows, DOS, Solaris

b.  b.                                  

Application Application Software Software

MSOffice, IMPS, Bangla software, MSOffice, IMPS, Bangla software,

c. c.  Programming Programming LanguageLanguage

COBOL, FoxPro, Visual Basic COBOL, FoxPro, Visual Basic   

d.  d.                                  

Database Database CSPro, FoxPro, OracleCSPro, FoxPro, Oracle

e. e.  Utility SoftwareUtility Software Norton Utilities and various Anti-virus Norton Utilities and various Anti-virus software.software.  f.  f.   Analytical SoftwareAnalytical Software SPSS, STATASPSS, STATA

Table-7: Software resources in BBSTable-7: Software resources in BBS

Slide No-21Slide No-21

4.2.4 Challenges faced in ICT statistics collection and dissemination4.2.4 Challenges faced in ICT statistics collection and dissemination

About 250 trained (foreign & locally) personnel engaged in About 250 trained (foreign & locally) personnel engaged in processing statistical data using various software in networking processing statistical data using various software in networking environment.environment.

4.2.3 Human Resources: 4.2.3 Human Resources:

4.2.3 Training facilities of ICT in BBS: 4.2.3 Training facilities of ICT in BBS: BBS is regularly conducting internal training courses to BBS is regularly conducting internal training courses to

develop skilled manpower in Information and Communication develop skilled manpower in Information and Communication Technology (ICT).Technology (ICT).

BBS has also availed itself of the opportunity to train its BBS has also availed itself of the opportunity to train its officers and staffs in foreign agencies like UNSIAP.officers and staffs in foreign agencies like UNSIAP.

Besides regular surveys and activities, BBS undertakes Besides regular surveys and activities, BBS undertakes surveys and censuses based on some projects funded by the surveys and censuses based on some projects funded by the government and/or donor agencies.government and/or donor agencies.

No comprehensive survey has so far been undertaken to collect No comprehensive survey has so far been undertaken to collect ICT statistics. As such the actual challenges to be faced in ICT ICT statistics. As such the actual challenges to be faced in ICT statistics collection and dissemination are yet not known. statistics collection and dissemination are yet not known.

However, some general challenges of BBS are lack of adequate However, some general challenges of BBS are lack of adequate manpower, proper technical expertise, transport facilities and manpower, proper technical expertise, transport facilities and resources to conduct a quality survey resources to conduct a quality survey Slide No-22Slide No-22

4.2.6 Users of Data/Statistics: 4.2.6 Users of Data/Statistics:

4.2.5 BBS and the Web site: 4.2.5 BBS and the Web site:

BBS has its own web site named BBS has its own web site named www.bbsgov.orgwww.bbsgov.org to disseminate information. to disseminate information.

The users of BBS data/statistics areThe users of BBS data/statistics are

The government–ministries/divisions and departments The government–ministries/divisions and departments

NGOs, private sector organizations, NGOs, private sector organizations,

Researchers and academics, Researchers and academics,

International organizations and donor agenciesInternational organizations and donor agencies

Slide No-23Slide No-23

The use of ICT has experienced modest growth in Bangladesh The use of ICT has experienced modest growth in Bangladesh with rapid growth of use of mobile phones. with rapid growth of use of mobile phones.

BBS, the apex statistical organization is using hi-tech BBS, the apex statistical organization is using hi-tech sophisticated machineries in data processing. sophisticated machineries in data processing.

There has also been progress in government offices in terms of There has also been progress in government offices in terms of use of ICT. use of ICT.

However lack of comprehensive survey on the use of ICT However lack of comprehensive survey on the use of ICT prevents us from giving a full picture of ICT statistics in the prevents us from giving a full picture of ICT statistics in the country. country.

It is observed by experts in the sector that the sector has It is observed by experts in the sector that the sector has inadequate infrastructure and insufficient trained manpower.inadequate infrastructure and insufficient trained manpower.

The quality of training is also not fully satisfactory. The quality of training is also not fully satisfactory.

Despite these weaknesses, an encouraging future of this sector is Despite these weaknesses, an encouraging future of this sector is anticipated.anticipated.

The universities – both public and private, are producing The universities – both public and private, are producing increasing number of graduates in computer related fields who increasing number of graduates in computer related fields who can contribute to the development of this sector. can contribute to the development of this sector.

5. Concluding Observations5. Concluding Observations

Slide No-24Slide No-24

THANK YOU VERY MUCHTHANK YOU VERY MUCHTHANK YOU VERY MUCHTHANK YOU VERY MUCH