business social media 101

32
Business Social Media 101 Your Customers Are Waiting!

Upload: posse-social-media

Post on 08-May-2015

462 views

Category:

Business


0 download

TRANSCRIPT

Page 1: Business social media 101

Business Social Media 101

Your Customers Are Waiting!

Page 2: Business social media 101

Old School Truth:

Marketing has shifted from a one-way broadcast to a multi-point conversation

Page 3: Business social media 101

The Shift To Social Platforms

Page 4: Business social media 101

The new “word of mouth”is online social media like Facebook and Twitter

Page 5: Business social media 101

YouTube gets >490,000,000 +

visitors a month who watch

more than 21,000,000,000

videos

Page 6: Business social media 101

Marketing online isn’t an

option anymore —

it’s a requirement

Page 7: Business social media 101

So what is the Value to

your Business?

Page 8: Business social media 101

It’s where your prospects & customers are searching to find businesses they can trust to buy products or services or get their problems solved

Page 9: Business social media 101

People might not be searching for your business, but when they are searching for solutions!

Page 10: Business social media 101

Fact- 97% of consumers use online searches when

researching products, services that your business can provide!

www.possesocialmedia.com

Page 11: Business social media 101

Social Media Allows Businesses Too!

•Expand your sphere of influence

•Create groups of like minded people

•Generate New leads

•Provide real time Customer Service

Page 12: Business social media 101

Social Media Allows Businesses Too!

•Respond quickly to Create loyalty

•Build Trust and gain new referrals

•Promote client Video Testimonials

www.possesocialmedia.com

Page 13: Business social media 101

Expand Your Customer Reach!

Page 14: Business social media 101

Integrate all the elements so they amplify each other—search engines, video, social media, mobile marketing

Page 15: Business social media 101

Fact

Social Media presents an opportunity for all businesses to differentiate themselves and build strong personal brands that directly impact their success!

Page 16: Business social media 101

Primary Social Media Outlets

•Facebook

•Twitter

•You Tube

•LinkedIn

•Google Plus

Page 17: Business social media 101

Are You Using SM Now?

How many of you have personal accounts on one or more of these Primary

platforms?

www.possesocialmedia.com

Page 18: Business social media 101

Secondary Platforms

Social Bookmarking Sites!

Page 19: Business social media 101

Are you active in all the places

where your target customers

hang out online?

Page 20: Business social media 101

7 Points To Consider!

1. Develop your marketing strategy, Increase brand awareness? Improve customer service? Have defined Goals!

2. Listen, find your target audience in the social sphere. See how well your competitors are doing.

3. Create Content, You must have quality information to share relevant to the target market. Creating a Blog, great 1st step.

Page 21: Business social media 101

7 Points To Get Started

4. Understand The Target Market, are they complaining? Praising? Wishing something was better? This is your chance to listen better & respond in real-time.

5. Identify Your Platforms, these are the tools to your strategy. Is your competition present on these platforms? If Not, this your chance to engage & answer questions and become the authority!

Page 22: Business social media 101

7 Points To Consider!

6. Set a Content Schedule, You need to set an editorial calendar to keep track of daily & weekly posts.

7. Test It Out, Once your plan is in place “jump in” its not enough to just dip your toe in. Get tweeting, posting and sharing!

Remember social media is not About SELLING or instant gratification, it takes time like all relationships and business!

Page 23: Business social media 101

Social Media Allows You to Act Quickly!

•Have a success story? shoot a video, post it, spread the word using these media channels!

•Create an Employee Spotlight Program!

Page 24: Business social media 101

Social Media Allows You to Act Quickly!

•Give away free advice, Information craft New offers!

•Goal is to Separate yourself from the rest!

Page 25: Business social media 101

Build relationships

Earn their trust

Earn their business

The Right Plan Allows You To ?

Page 26: Business social media 101

Get Started…Take Action!

Page 27: Business social media 101

Your Social Media Essentials!

• Twitter

• Facebook

• LinkedIn

• YouTube

• WP Blog

• Google+

Page 28: Business social media 101

Get them to follow you

on Twitter, friend you

on Facebook or

subscribe to your

YouTube channel

Engage

Page 29: Business social media 101

Follow UpHave your customers shared any recent Social Media success stories with you?

Page 30: Business social media 101

Custom Twitter Page!

Page 31: Business social media 101

Contact Posse Social [email protected]

Or call Tel # 704-280-8456

Page 32: Business social media 101

We develop a plan that’s tailored to your Business!

-Custom Web Site Design Social Media Marketing for Business

-SM Acct setup & management-Content creation

-Online SM Management-Lead Capture

-Video marketing and More…www.possesocialmedia.

com