business officer competency profile.pdf

7/30/2019 BUSINESS OFFICER COMPETENCY PROFILE.pdf

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BUSINESS OFFICERCOMPETENCY PROFILE

Human Resources Supervision/Management: Recruit, select, develop, counsel, discipline, and evaluate performance

of employees to retain a diverse workforce; administer and ensure compliance with human resources policies andprocedures. Observe and assess work; provide feedback; may provide technical supervision; develop knowledge, skills,and abilities of employees; and plan for and support employees in career development opportunities. As needed developand implement staffing strategies.

Contributing Journey Advanced

1. May function in a full supervisoryrole that includes the recruitment,selection, and salaries of employeesand/or provide assistance in humanresources matters to a higher-levelmanager in a large and more dynamicorganizational unit.

1. Function in a full supervisory role fordirect reports. May serve as aresource to other supervisors in theselection process.

1. Supervise and manage professionallevel employees. Overseeunit/organization supervisors to ensurecompliance with recruitment andselection policies and procedures.

2. Develop and/or implement workplans; conduct performance reviewsfor direct reports and addressperformance issues. Identify andrecommend career developmentopportunities with employees.

2. Develop and implement work plans;conduct performance reviews;participate in the disciplinary process,as needed. Actively participate inensuring employee growth anddevelopment. Plan and deliver on-the-job training. Identify and implementcareer progression adjustments.

2. Oversee unit/organizationsupervisors to ensure compliance withperformance management policiesand procedures. Recommendresolution of disciplinary matters asneeded. Review and authorize trainingopportunities and career progressionadjustments for unit/organization.Lead employee growth and

development initiatives.

3.Assess staffing needs and makerecommendations. Develop and setpriorities for performing operationalactivities.

3. Plan for staffing needs and workloaddistribution for multi-functional areas.May identify funding source(s) forstaffing.

3. Develop strategies and lead longterm staffing plan for a diverse anddynamic workforce. Identify fundingsource(s).

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Information Analysis and Decision-Making : Gather, organize, summarize and analyze data within prescribed

timeframes. Analyze business operations and/or financial statements. Determine and ensure compliance with laws andregulations; draw conclusions; review, examine and prepare documents. Ability to choose an effective course of action ordevelop appropriate solutions and/or reach conclusions. Take action consistent with available facts, constraints, andanticipated consequences.

Contributing Journey Advanced

1. Identify, recognize, and resolveproblems that have established

precedents and limited impact. Refernon-standard questions and problemsto higher levels.

1. Assess and may resolveunprecedented problems that require

research and review of policy andprocedures. Based on delegatedauthority, resolve problems orcompliance issues.

1. Independently analyze and resolveunprecedented issues and problems

that necessitate input from andcollaboration of external sources.Serve as a resource for others inresolving issues and problems.Anticipate problems and developresolution strategies.

1. Gather, organize, and analyzefinancial information and other data.Review, examine and preparedocuments.

1. Analyze moderately complexbusiness operations and financialstatements; and makerecommendations for approval.

1. Prepare and analyze complextechnical matters involving existingand emerging issues pertaining to thesubject area and makerecommendations from the analysis.



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Communication: Communicate information to individuals or groups; deliver presentations suited to the characteristicsand needs of the audience. Clearly and concisely convey information orally or in writing to individuals or groups to ensurethat they understand the information and the message. Listen and respond appropriately to others using the appropriatemedia (e.g. email, presentation, etc).

Contribut ing Journey Advanced

1. Develop written documents and/orreports conveying factual information,

general guidelines, and standardprocedures.

1. Develop and/or edit writtendocuments and/or reports with

comprehensive and interpretativeinformation that usually spans acrossfunctional areas. Providedocumentation to explain and supportconclusions.

1. Develop written documents and/orreports on complex matters that can be

understood by both internal andexternal audiences. Documentation ofconclusions and recommendations arefully supported and based on a broadknowledge of strategic goals.Documentation and/or reports mayhave an impact on policy and/oroperations.

2. Communicate factual information,general guidelines, and standardprocedures.

2. Communicate comprehensive andinterpretative information that spansacross functional areas. Respond tonon-routine inquiries.

2. Communicate information involvingcomplex matters (both internal andexternal) to the department ororganization. Communication mayinvolve persuasion and negotiationwith others.



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Recommended Minimum Training and Experience Guidelines:

Graduation from a four-year college or university with a degree in Business Administration, Public Administration orrelated business area; or an equivalent combination of training and experience.

Contributing: Graduation from a four-year college or university with a degree in Business Administration, PublicAdministration or related business area; or a two-year degree and two years of administrative, business, or financialmanagement experience; or an equivalent combination of training and experience.

J ourney: Graduation from a four-year college or university with a degree in Business Administration, PublicAdministration or related business area and two years of administration management or business managementexperience; or an equivalent combination of training and experience.

Advanced: Graduation from a four-year college or university with a degree in Business Administration, PublicAdministration or related business area and three years of administration management or business managementexperience; or an equivalent combination of training and experience

All degrees must be received from appropriately accredited institutions.

Special Note: This is a generalized representation of positions in this class and is not intended to identify essential workfunctions per ADA. Examples of competencies are primarily those of the majority of positions in this class, but may not beapplicable to all positions.


business officer competency profile.pdf

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