business intelligence in higher education for aua conference 2014

Myles Danson, Jonathan Waller, Teresa Tocewicz

15/04/2014 Demystifying Business Intelligence

Session aims and objectives

»http://bit.ly/biataua2014

»Explore what BI means to you and your role

»Hear about good practice in BI from peer experience

»Gain an understanding of BI issues for take up

»Look in detail at the challenges and opportunities presented by institutional BI from your perspective

»Get the inside track on the new Jisc / HESA BI offer to the sector, and help influence its development

A new Jisc / HESA offer for BI 2

http://bit.ly/biataua2014

http://bit.ly/biataua2014

Jisc BI Journey to Date

Engage HESA, HESPA, UCISA, ARC,

AHUA, UHR, Guild HE, UUK

National research

fed InfoKit V1

Project Phase to road test

V1

Analytics included as series

of reports

InfoKit updatedVisualisa

tions launche

d

Jisc/HESA BI

ServicePlans

2010 2010 2011/12 2012/13 2013 2014

A new Jisc / HESA offer for BI

http://blog.observatory.jisc.ac.uk/analytics/

http://www.jiscinfonet.ac.uk/infokits/business-intelligence/

4A new Jisc / HESA offer for BI

Examples of attributes of a BI system

Accessible when needed Concise, pictorial or graphical Up to date, current Known update times and intervals Can select data for [any, or defined] time period Good, reliable quality and integrity of data items [All, major] internal information sources are included Drill-down and roll-up capabilities (zoom in or zoom out;

allowing broader or narrower views, as the user requires) Easy to understand

And many more….

What does BI mean to you?

»Design your own definition

»Share with your neighbour

»We’ll ask for suggestions

»5 minutes


What does BI mean internationally?

1. BI is an umbrella term that includes the applications, infrastructure and tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance.

2. BI is the use of computing technologies for the identification, discovery and analysis of business data - like sales revenue, products, costs and incomes.

3. BI simplifies information discovery and analysis, making it possible for decision-makers at all levels of an organization to more easily access, understand, analyze, collaborate, and act on information, anytime and anywhere

4. BI is evidence-based decision-making and the processes that gather, present, and use that evidence base

5. Computer-based techniques used in spotting, digging-out, and analyzing 'hard' business data, such as sales revenue by products or departments or associated costs and incomes


How to ‘Do’ BI in an HE environment

»Practical advice

› http://bit.ly/jisc_bi

»What are others doing in BI in HE

› http://bit.ly/liverpool_bi


http://bit.ly/jisc_bi

http://bit.ly/jisc_bi

http://bit.ly/liverpool_bi

http://bit.ly/liverpool_bi

What would successful BI look like?

»Draw a giant ‘H’ on your flip chart, like ours…

»Use the Post it notes to individually describe:

› How effective BI currently helps you in your role, or

› How you believe it could and should

»Stick your Post its to the left ‘’ of your ‘H’ (as many as you can come up with)

»Feel free to discuss with others, but ultimately we are looking for a range of views…

»10 minutes


What factors are stopping you?


› What organisational, or other, factors are preventing your institutions from delivering the kind of benefits previously surfaced?

»Stick your Post its to the right ‘’of your ‘H’ (as many as you can come up with)


»10 minutes


Making progress


› What needs to happen within your institution to overcome the issues that are holding you back and preventing you from achieving the successful vision of BI you have articulated?

»Stick your Post its in the middle of your ‘H’ (as many as you can come up with)


»10 minutes


Prioritising

»Take a look at the central ideas section of your group’s ‘H’ and all the suggestions it contains

»Take 3 ‘sticky dots’ each and award them to the idea(s) that you feel are the most likely to make a difference

»Allocate them how you wish:

› All 3 dots on the best idea

› 2 dots on one and 1 dot on another

› 1 dot each on three good ideas

»5 minutes


Sharing

»Plenary session to feedback to the wider group

»10 minutes


Next steps…

»We will capture the results of each group’s forms and circulate electronically to each of you by the end of the week

»We will also include a list of BI-related resources which may be of use to you

»We will then use the results of this session, especially the prioritised list of ideas to help inform the planning and development of the new Jisc / HESA BI offer that you are about to hear more about…


Jisc / HESA Project Objectives

»Promoting sector maturity and capability for BI

»Bring the benefits of BI to wider staff groups

Through;

› Building on HESA expertise and experience of Heidi

› New technical service provision with satellite services

› Providing a sand pit to experiment

› Exploring non-HESA data sets

› Investigating data upload for benchmarking


Jisc / HESA BI Service


Q & A

»Any questions / comments?

»Keep in touch; business cards and session write up

»Jisc-hesa- [email protected]


business intelligence in higher education for aua conference 2014

Education