>

848379001957511

What is the next industrial threat

Can I overcome it Can I prepare for it

WHAT IS THIS TRAINING ABOUT

Emotional intelligence

What is Emotional Intelligence

ARE you As rational as you think

Do you react to how you feel without a Moments thought about the consequences

Do you trust your feelings and emotions

Do you trust your gut and doing only what you feel like

ALL this can be Costly or Profitable

Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals

It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant

reminders to help you manage your behaviours and form new good habits

As such we would like to offer access to our Business Development Coaching programs

Stress worries conflict

Efficiency Productivity

Physical health

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

What is the next industrial threat

Can I overcome it Can I prepare for it

WHAT IS THIS TRAINING ABOUT

Emotional intelligence

What is Emotional Intelligence

ARE you As rational as you think

Do you react to how you feel without a Moments thought about the consequences

Do you trust your feelings and emotions

Do you trust your gut and doing only what you feel like

ALL this can be Costly or Profitable

Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals

It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant

reminders to help you manage your behaviours and form new good habits

As such we would like to offer access to our Business Development Coaching programs

Stress worries conflict

Efficiency Productivity

Physical health

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

WHAT IS THIS TRAINING ABOUT

Emotional intelligence

What is Emotional Intelligence

ARE you As rational as you think

Do you react to how you feel without a Moments thought about the consequences

Do you trust your feelings and emotions

Do you trust your gut and doing only what you feel like

ALL this can be Costly or Profitable

Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals

It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant

reminders to help you manage your behaviours and form new good habits

As such we would like to offer access to our Business Development Coaching programs

Stress worries conflict

Efficiency Productivity

Physical health

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

ARE you As rational as you think

Do you react to how you feel without a Moments thought about the consequences

Do you trust your feelings and emotions

Do you trust your gut and doing only what you feel like

ALL this can be Costly or Profitable

Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals

It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant

reminders to help you manage your behaviours and form new good habits

As such we would like to offer access to our Business Development Coaching programs

Stress worries conflict

Efficiency Productivity

Physical health

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Practicing emotional intelligence is not just about social skillsIt all starts with improving awareness of yourself others and your environment so you can Position yourself Optimally to achieve your goals

It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant

reminders to help you manage your behaviours and form new good habits

As such we would like to offer access to our Business Development Coaching programs

Stress worries conflict

Efficiency Productivity

Physical health

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

It is a cornerstone of success in any aspect of lifebull Improving your EQ is not just possible but imperativebull However it is not easy You need insight support and constant

reminders to help you manage your behaviours and form new good habits

As such we would like to offer access to our Business Development Coaching programs

Stress worries conflict

Efficiency Productivity

Physical health

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

As such we would like to offer access to our Business Development Coaching programs

Stress worries conflict

Efficiency Productivity

Physical health

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Manager vs Leaders

Understanding the Behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Emotional behaviours Factual The role in the work place

FINANCIAL

ECONOMIC

WORK

PERSONAL

TIME

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

The Work place becomes a Deadly breading ground for numerous emotional behavioural problems

FinancialWork

Personal

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Stressful events and conditions at work and home have become a huge Health problem

(Resent studies (SAPA-DPA 2005-2014)Reports that work-related stress poses a huge problem)

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

It Claims

Dread disease 40Physical 29Psychological 31

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Pressures are onTime Pressure ---- Meet deadlinesTo be successful ---- Have a smart job titleJob tasks ---- Staff reduction increased job loadFinancial restrictions ---- Cost of living

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Work related incidents and accidents

44Are due to Physical

problems

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Work related incidents and accidents

66 Accounts for

Psychological problems

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

The Problem

bullBurn out bullOverworkbullFinancial worriesbullPoor behaviours bull Lack of Knowledge

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

A large percentage of these problems can be slowed downbull By using preventative behaviour skills and techniquesbull To increase work productivity and emotional well- being

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

The Plan25 pointstrategy

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Manager vs LeadersbullUnderstanding

behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Conflict HandlingbullHow to deal with the most common reasons for conflict

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Expanding on work culturesbullMaintaining ProductivitybullMoneybullManbullMachinebullManaging

(Personal Business Coach sessions available)

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Non ndashVerbal Communicationbull93 non verbal

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Identify a Scheme or a Plot ndash frequent excuses used

Repeated bad behaviour to take off work or frequently absent

Why a job was not done becausehelliphellip

Non-delivery of goods causes problems and results in a job not done

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Code of Conductbull Develop behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Address co-workersIt not what you say - its How

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

Dealing with ClientsPareto law

8020 80 of your revenue will come from 20 of your customers

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

5 GOLDEN RULESbull 5 RULES THAT MAKES OR BREAKS YOUR BUSINESS

5 Productivity

LessSTRESS

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours

5 Golden habits of behavioursGolden Habits that will change your profits

5 habits

• Slide 1
• What is the next industrial threat
• WHAT IS THIS TRAINING ABOUT
• ARE you As rational as you think
• Practicing emotional intelligence is not just about social skil
• It is a cornerstone of success in any aspect of life
• As such we would like to offer access to our Business Develop
• Slide 8
• Manager vs Leaders
• Emotional behaviours Factual The role in the work place
• Slide 11
• The Work place becomes a Deadly breading ground for numerous em
• Stressful events and conditions at work and home have become a
• It Claims
• Pressures are on
• Work related incidents and accidents
• Work related incidents and accidents (2)
• The Problem
• Slide 19
• A large percentage of these problems can be slowed down
• The Plan
• Manager vs Leaders (2)
• Conflict Handling
• Expanding on work cultures
• Non ndashVerbal Communication
• Identify a Scheme or a Plot ndash frequent excuses used
• Code of Conduct
• Address co-workers
• Slide 29
• Dealing with Clients
• 5 GOLDEN RULES
• 5 Golden habits of behaviours