business case british council

36
www.britishcouncil.org | [email protected] | Twitter: @davidcarralon 1 SEM at the British Council The UK’s International network for cultural relations, education and arts

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International Search Summit in London , Oct-2010

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Page 1: Business case british council

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon 1

SEM at the British Council

The UK’s International network for cultural relations, education and arts

Page 2: Business case british council

Cultural relations for the twenty-first century

Page 3: Business case british council

■Cultural relations is the building of engagement and trust between people of different cultures through the exchange of knowledge and ideas

Cultural relations is about

engagement and trust between

people of different cultures

Page 4: Business case british council
Page 5: Business case british council

What does the British Council do?

■ We promote cultural relations in:

■ Arts

■ Education

■ Science

■ Governance

■ English

■ And in two businesses

■ Teaching and Exams

■ Managing contracts

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon 5

Click to return to contents

Page 6: Business case british council

Challenges

■ Shrinking marketing budgets

■ Scarce staff resources

■ Increase pressure from government to raise income

■ Faster implementation

■ Technical constraints

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon 6

Page 7: Business case british council

The British Council Web Network

Page 8: Business case british council

The Web network : 560 websites

www.britishcouncil.org

.org/greece

.org/portugal

Org/italy

.org/spain

.org/ireland

.org/india

.org/thailand

.org/japan

.org/burma

.org/hongkong

.org/singapore

.org/brasil

.org/france

.org/chile

.org/uruguay

.org/mexico

.org/venezuela

.org/argentina

.org/colombia

.org/jordan

.org/jordan

.org/jordan

.org/jordan

.org/jordan

.org/jordan

.org/czechrepublic

.org/poland

.org/slovakia

.org/hungary

.org/sweden

.org/russia

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project site

Project/Programme

web sites

Europe Asia LATAM MiddleEast East Europe & Russia

Page 9: Business case british council

Project Websites

Page 10: Business case british council

Technical SEO Issues

Page 11: Business case british council

Domain name system

Top Level Domain (TLD) .org +

100 country websites Root level-based

Page 12: Business case british council

Accessibility (Javascript-based navigation)

Page 13: Business case british council

Technical problems

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon 13

Page 14: Business case british council

Duplicate content

Page 15: Business case british council

Editorial Content turns into duplicate content

Content

Source

Oh la, lah, same content in

in 80 diff. pages under the

directory structure and

without geotargetting via

GWMTs

Page 16: Business case british council

Indexation problems

Click to return to contents

Rusty, old CMS Localisation via IP addresses not possible

■ Our servers are hosted in the UK

■ CDN Akamai uses US-based IP addresses,

Swedish and German ones

Website Speed Performance issues

Page 17: Business case british council

404s

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Solutions : Low cost SEO that works

Page 19: Business case british council

The Brand

Our brand is our strength

Page 20: Business case british council

The Brand

The Brand brings SEO value

Page 21: Business case british council

Alternative ways to distribute Pagerank

Page 22: Business case british council

Ultimately you have to achieve the following

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 23: Business case british council

Link off the homepage

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 24: Business case british council

Try with low-hanging fruit link-building

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 25: Business case british council

You’ll soon be ranking better

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 26: Business case british council

Online PR = Effective & Inexpensive Link Building

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 27: Business case british council

Online PR = Effective & Inexpensive Link Building

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 28: Business case british council
Page 29: Business case british council

British Council France case study

2005-06

Average monthly site

visits: 45,000

2004-05

Average monthly

site visits: 20,000

2006-07

Average monthly site visits:

60,000

2007-08

Average monthly site

visits: 70,000

2008-09

Average monthly site

visits: 95,000

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 30: Business case british council

Traffic growth matched by Exams registrations

1. website traffic for British

Council France

2. Exams registrations:

IELTS, Cambridge &

BULATS exams

No. Website visits per year

208621253056

285354

603150

785226

938316

0

100000

200000

300000

400000

500000

600000

700000

800000

900000

1000000

FY2003/04 FY2004/05 FY2005/06 FY2006/07 FY2007/08 FY2008/09

7415 7141 6891

10170

13891

17783

-4% -3% 47% 36% 28%

-2000

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

20000

FY2003/04 FY2004/05 FY2005/06 FY2006/07 FY2007/08 FY2008/09

Registrations increases

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 31: Business case british council

Spread the word about SEO within the organisation

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 32: Business case british council

Deliver Low cost Training

■ British Council SEO Guide

■ Step by Step Guides

■ SEO Videos

■ Webinars

■ Templates

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 33: Business case british council

Identifying and educating champions

■ A personal approach with the champions

■ Get a tool like Basecamp to set up basic SEO Project templates

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 34: Business case british council

Give credit to your colleagues

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 35: Business case british council

Summary

■ Accessibility is a must: Easy spidering of content = more

indexation

■ Harness the potential of your Homepage (PageRank flow)

■ Identify other high link juice Internal pages and link to business–

critical pages on your site

■ Not enough to rank? Go and get easy links: eg: local directory

links

■ Consider Online PR to complement the above

■ Find allies within your .org that can help you build the case for

SEO and give credit!!

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon

Page 36: Business case british council

Cultural relations for the twenty-first century

www.britishcouncil.org | [email protected] | Twitter: @davidcarralon