business_ a changing world
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Business: A Changing World, 4/eO.C. Ferrell, Colorado State UniversityGeoffrey Hirt, DePaul University
The Nature of Management
Results ReporterOut of 20 questions, you answered 8 correctly, for a final grade of 40%.
8 correct (40%)12 incorrect (60%)0 unanswered (0%)
Please answer all questions.
Your Results:The correct answer for each question is indicated by a .
1 CORRECT In which of the following organizations does management takeplace?
A)militaryB)religious groupsC)corporationsD)schoolsE)all of the above
Feedback: all of the above Correct.
2 CORRECT Organizing is important because it
A)establishes lines of authority.B)improves communication.C)reduces duplication of resources.D)improves competitiveness.E)all of the above.
Feedback: all of the above. Correct.
3 CORRECT Which type of leader makes all decisions and then tells employeeswhat to do and how?
A)autocraticB)administrativeC)freereinD)democraticE)socialistic
Feedback: autocratic Correct.
4 INCORRECT Which of the following would most likely be a middlemanagement position?
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A)foremanB)supervisor
C)CEOD)presidentE)plant manager
Feedback: supervisor Incorrect. You can find informationon p. 196 regarding the correct answer.
5 CORRECT Which of the following is the most important function of firstlinemanagers?
A)planningB)organizingC)directing and controllingD)staffingE)specializing
Feedback: directing and controlling Correct.
6 CORRECT Which of the following is not a function within the managementprocess?
A)directingB)controllingC)detailingD)staffingE)planning
Feedback: detailing Correct.
7 INCORRECT Which of the following specify actions that specific individuals,work groups, or departments need to accomplish?
A)operational plansB)tactical plansC)strategic plansD)missionE)statement of objectives
Feedback: statement of objectives Incorrect. You can findinformation on p. 189 regarding the correct answer.
8 INCORRECT Which of the following is NOT a skill needed by managers?
A)conceptual skillsB)technical expertiseC)human relations skillsD)perceptual skillsE)leadership
Feedback: technical expertise Incorrect. You can findinformation on p. 199 regarding the correct answer.
9 CORRECT Which of the following involves motivating and leading employeesto achieve organizational objectives?
A)planningB)organizingC)staffingD)directing
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E)controlling
Feedback: directing Correct.
10 INCORRECT Which of the following activities is involved in the controllingfunction?
A)measuring performanceB)comparing present performance with standardsC)identifying deviations from standards
D)taking corrective actionE)all of the above
Feedback: measuring performance Incorrect. You can findinformation on p. 193 regarding the correct answer.
11 INCORRECT Which of the following describes an organization's fundamentalpurpose and basic philosophy?
A)missionB)statement of objectivesC)strategic planD)tactical planE)operational
Feedback: statement of objectives Incorrect. You can findinformation on p. 187 regarding the correct answer.
12 CORRECTWhich area of management is responsible for developing andadministering the activities involved in transforming resourcesinto goods, services, and ideas ready for the marketplace?
A)financial managementB)production and operations managementC)human resource managementD)top managementE)marketing management
Feedback: production and operations managementCorrect.
13 INCORRECT Which type of leadership is generally needed to stimulateunskilled, unmotivated employees?
A)autocraticB)democraticC)freereinD)dictatorE)socialistic
Feedback: democratic Incorrect. You can find informationon p. 201 regarding the correct answer.
14 INCORRECT Which management level most needs conceptual skills?
A)first line managersB)middle managersC)top managersD)administrativeE)bottom
Feedback: middle managers Incorrect. You can findinformation on p. 202 regarding the correct answer.
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15 INCORRECTWhich management skill refers to the ability to identify relevantissues and recognize their importance?
A)technical expertiseB)conceptual skillsC)human relations skillsD)leadershipE)analytical skills
Feedback: conceptual skills Incorrect. You can findinformation on p. 203 regarding the correct answer.
16 INCORRECT In which of the following ways can an organization acquiremanagers?
A)promoting employees from withinB)hiring managers from other organizationsC)hiring managers graduating from universities
D)all of the aboveE)none of the above
Feedback: hiring managers from other organizationsIncorrect. You can find information on p. 203 regardingthe correct answer.
17 INCORRECT Once a decision situation has been recognized and defined, thenext step in the decision making process is to
A)develop a list of options.B)analyze options.C)select the best option.D)implement the decision.E)assign options to an individual, group, or department.
Feedback: analyze options. Incorrect. You can findinformation on p. 204 regarding the correct answer.
18 INCORRECT _____ are responsible for planning, pricing, and promotingproducts and making them available to customers.
A)Financial managersB)Administrative managersC)Human resource managersD)Marketing managersE)First line managers
Feedback: Administrative managers Incorrect. You canfind information on p. 198 regarding the correct answer.
19 CORRECT Which type of leader involves their employees in decisionmaking?
A)autocraticB)democraticC)freereinD)capitalisticE)dictator
Feedback: democratic Correct.
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20 INCORRECTWhich of the following represents a challenge confrontingmanagers of today?
A)rapidly changing technology
B)new laws and regulationsC)changing nature of the work forceD)declining educational standardsE)all of the above
Feedback: new laws and regulations Incorrect. You canfind information on p. 208 regarding the correct answer.
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