bureau veritas tailored services

Bureau Veritas Tailored Services dedicated to the Aeronautics & Space Market

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Aeronautics & Space – History In Brief

► 1922 Bureau Veritas is accredited by the French Government to undertake aircraft technical control (02/10/1922)

► 1937 The French Government delegates to Bureau Veritas the surveillance of airworthiness in France (30/10/1937)

► 1988 Inception of consulting services to Space Industry Market

► 1990 Setting up of NDT Expert EIG with Bureau Veritas, Aerospatiale & Sogerma (now EADS / Airbus)

► 1994 Setting up of GSAC EIG ”Groupement pour la Sécurité de l’Aviation Civile”DGAC 50%, Bureau Veritas 50% (29/12/1993)

(Today : DGAC 50%, Bureau Veritas 45%, Sofreavia 5%)

► 1997 Setting up of Air Eurosafe EEIG with Bureau Veritas, UK CAA & SENASA

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Aeronautics & Space at a Glance – Today

AERONAUTICS

& SPACE

MARKET

CERTIFICATION

& TRAINING

TECHNICAL

SUPPORT

CONSULTING

SERVICES

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Consulting

► A long track record in consultancy and training services to the leading aerospace industry players.

► A wide range of Consulting Services tailored to the aerospace industry players :

1. Tailored Assistance for Industry, Authorities, Airlines, MRO’s, Airports, ATM Services Providers, OEM, Suppliers…:

• Remote and in situ assistance to comply with the latest normative or regulatory requirements and to improve organisations performance

• A wide range of fields covered : initial airworthiness, continuous airworthiness, design, production, maintenance and operations

CONSULTING

SERVICES

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2. Training for Manufacturers, Authorities, Airlines, MRO’s, Airports, ATM Services Providers, OEM, Suppliers…

CONSULTING

SERVICES

►More than 50 000 trainees per year (all field of activities linked to QHSE)

►More than 50 class rooms

►More than 300 instructors/trainers, amongst which 20 for the aviation sector (EASA/FAA regulation, ICAO recommendations, Aviation Industry Standards…)

►More than 6500 sessions per year

► More than 13 000 training and examination days per year

► EDF, SUEZ, EADS, SAFRAN, AIRBUS, DASSAULT, AXA, TOTAL, AXA, ALLIANZ, TURBOMECA,EUROCOPTER,…………

Our références …

Our ressources

Consulting & Training Services

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Provide third party certification of AS9100/AS9110/AS9120 for enterprises of AVIC; Foreign investment enterprises and private enterprises.

Provide second party audit and supplier chain audit based on customer requirements.

Certification & Training Service

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AS9100 C Internal Auditor Training with process approach

Explain the AS9100 C standard with process approach

Explain the different between AS9100B and AS9100C,include:

Add new 6 important points

8 important revised

Deleted 3 requirements

AS9100C

Training

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Training

AS9101:2009 audit requirement /internal audit with process

approach

Satisfy the AS9100 C standard bulid the quality management

system with process approach .

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► NADCAP Training

► FMEA Training

► SPC Training

► Quality audit techniques

► EN9102- First Article Inspection

► PART-21-Subpart G

► PART-21-Subpart J

Training

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► PART145 Training

► CCAR145 Training

► Human Factors in Maintenance

► Fuel Tank Safety (FTS)

► Part 66 – Maintenance Staff Licensing

► JAR OPS (Newly EU-OPS)

► Part M (Continuous Airworthiness Management)

► Part 147 (Maintenance Training Organisation)

Training

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3.Suppliers Management for OEM, Suppliers, Space Industry…: Advisory services to source, select, qualify and survey suppliers

4. Aviation Safety Audit for Tour Operators, Energy Providers…:

• Assessment of the safety level achieved by air carriers

• Assessment of air carriers ability to deliver services as per Client’s expectations

• All kind of aircraft and operators

5. Aircraft technical expertise for Airlines, Insurances, Financial Institutions : banks, lessors, investors… :

• A wide variety of aircraft inspections (pre-purchase, on lease, pre-registration transfer…)

• Technical advisory services (during the setting up of the contractual documentation of a transaction, to set up suitable maintenance contracts…)

• Aircraft Check oversight

• All kind of aircraft

CONSULTING

SERVICES

Other Consulting Services

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Other Consulting Services

6. IRCA (International Register of Civil Aircraft) Database for Insurances, Financial Institutions, Airports, ATC-ATM services providers :

• CD-ROM or Internet subscription

• More than 75 National Authorities participating to the Data Base feeding

• A tool officially supported by ICAO

• More than 250 customers subscribing (Airports, NCAA’s, lessors, aircraft owners, etc…)

CONSULTING

SERVICES

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► A long track record in regulatory compliance surveillance on behalf of National Civil Aviation Authorities

1. GSAC (Groupement pour la Sécurité de l’Aviation Civile) - On behalf of the French DGAC :

• Continuous airworthiness surveillance of all aircraft registered in France (wherever they are operated)

• Continuous regulatory compliance surveillance of any maintenance, design, production, continuous airworthiness management & maintenance training approved organisation based in France

• Surveillance and issuance of Part 66 certifying staff licenses

NCAA’s

SUPPORT

Support to NCAA’s

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► A long track record in regulatory compliance surveillance on behalf of National Civil Aviation Authorities

1. GSAC (Groupement pour la Sécurité de l’Aviation Civile) :

• Bureau Veritas provides more than 90% of GSAC personal :

• More than 120 highly qualified inspectors

• More than 30 offices in France and French Overseas Territories (DOM/TOM)

• Bureau Veritas has developed and implemented an IT System to monitor all the surveillance activities and tasks of the GSAC

• Scheduling of all audits and inspections

• Budget and Analysis oriented system

• Data Exchange and Sharing oriented system

NCAA’s

SUPPORT

Support to NCAA’s

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2. Other NCAA projects & support:

• Luxembourg

• Monaco

• Mauritius

• Bermuda

• Balkan countries

• Eurocontrol

• ……

3.F-AST (French Aviation Safety Track) :

• CD-ROM

• French Regulations Database

NCAA’s

SUPPORT

Support to NCAA’s

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Aviation safety audit

► Our solutions : Aviation Safety (& Quality) Audit

An assessment of the safety level achieved by air carriers and their ability to deliver the services as per your expectations…

…to highlight hazardous areas of concern or deficiencies related to safety or quality of services, through a review of air carrier organisation and procedures and in accordance with pre-defined standards.

• Remains a broad snapshot of the air carrier safety health…

• …which can neither replace the continuous regulatory surveillance of the air carrier by the its Authority, nor guarantee the airworthiness of the aircraft operated by the air carrier which remains under the responsibility of the state of registration

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Definition of safety (and quality of services) requirements for or with our Clients

Definition of air carrier selection policy, criteria and tools pertaining to safety (and quality of services) for or with our Clients

Definition of “Safety (and Quality of Services)” audit schedule

Liaison with air carriers to schedule the “Safety (and Quality of Services)” Audits

Performance of the Safety (and Quality of Services) audit : desktop and in-situ visits

Reporting including findings, concerns, recommendations and conclusions

BUREAU VERITAS Aviation Safety (& Quality) Audit Program

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► Standards:

Safety

• ICAO recommendations (Annex 1 - Personnel Licensing, Annex 6 - Operation of Aircraft, Annex 8 - Airworthiness….)

• European standards (JAR OPS, UK CAA CAP 712 - Safety Management Systems (SMS) for commercial air transport operations….)

• North American standards (FAR 121, CAR Part V Subpart 27…)

Quality of Services

• Quality Standards defined by or with our Clients

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Flight Operations

Training

Ground Operations

Safety Management

Engineering

Maintenance

Quality

Organisation

Operations

Maintenance

Aircraft

Go to references

A sample of our report

A sample of our check-list

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Training

Airworthiness

Maintenance

Design Operations

EASA Part 21J

… and a wide range of regulatory standards

EASA Part 145 & 66

FAR 145

EASA Part 147

EASA Part M

JAR OPS 1, 3

JAR FCL

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Supplier Management Stakes

► Different phases :

Sourcing

Selection / evaluation

Qualification

Surveillance

► …with common stakes:

Management and reduction of exposure to risks related to outsourcing

Costs control and reduction

Quality

Compliance with regulations and standards

Sourcing

Selection

EvaluationQualification

Surveillance

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Our scope of services

► Bureau Veritas covers the main procurement activities related to supplier management:

Sourcing

Selection

Qualification

Surveillance

Product conformity

► Our vision of the Supplier Management:

to improve your supply chain performance

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Our scope of services

Projects Phases

Prototype Qualification

Product Design

Supplier Choice

Supplier Survey Plan

Production& Deliveries

Distribution & AfterSales Service

Our approach

Quality Sourcing

Supplier Evaluation Services

Supplier Surveillance Services

Product ConformitySurveillance

Quality Sourcing

Supplier QualificationBUREAU VERITAS Supplier Management Program

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Our scope of services : Supplier Surveillance

► Bureau Veritas assists Clients to source a panel of suppliers, corresponding to their procurement criteria

► We optimize your global sourcing projects while minimizing time, cost and non-conformity risks.

► Bureau Veritas assists Clients to reduce the uncertainties while selecting their suppliers

► We assist you in the definition of your selection and qualification criteria and policy

► We measure the suppliers’ value, compare suppliers and provide you with the most valuable information to ease your decision process

► We help you to qualify your suppliers based on recognized standards of the industry or your own specifications

► Bureau Veritas follows up of the suppliers’ performance

► We manage and conduct periodic audits to maintain supplier qualification

► We support you to face resources issues

► Bureau Veritas assists Clients to improve the performance of their supply chain

► We contribute to the reduction of costs related to your suppliers’ selection, qualification and surveillance, while identifying the subsequent risks

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Tools

► Bureau Veritas checklists or questionnaires, related to sourcing, selection, evaluation, qualification and surveillance of suppliers.

► VERICERT / VERIPERF

The VeriCert approach goes beyond certification. It identifies key processes and highlights the strengths and weaknesses in the management system, which directly impact performance, focusing on risks to which the company is exposed.

► Maestro

A Web oriented platform to safely share with our Clients the relevant information, such as audit reports, request for corrective actions…. BV Net brings efficiency and reactivity in the performance of our services

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Airbus Customer Services

► Deployment of Risk Management for Airbus Customer Services :

300 suppliers

Definition of the surveillance policy

A greater flexibility in the surveillance with an alternation of desktop review and on site audit

Supplier risk based on authorities approvals, third tier certification, return on experience

Achievements :

• Dramatic diminution of the surveillance frequency

• Diminution of resources needed for the monitoring of suppliers

• Greater efficiency

• Reinforced and tailored surveillance, depending on operational needs

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SUPPORT TO CIVIL AVIATION AUTHORITIES

To set up national rules in compliance with ICAO requirements and adapted to local environmental and economical conditions.

To set up an adequate safety system, at national level.

To assume the initial and the permanent training of national experts and local authorities representatives.

To assist the authority concerning supervision of safety :

Surveillance of aircraft airworthiness

Surveillance of air operations

Official representation next to international aeronautical organizations

To provide an adequate support in order to enable an efficient surveillance of aircraft, components, appliances, manufacturers, maintenance companies and airlines operators.

To assist the NCAA for the certification process and associated surveillance of Airport platforms and ATC/ATM safety management

► REFERENCES

France, Luxemburg, Monaco, Bermuda,

Greece, Vietnam,

Airports

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► OUR FIELD OF EXPERTISE Proven experience in institutional strengthening in transition economies environment

and increasing awareness of transport safety and security regulations standards

Large experience in the procedures and management practice of large-scale Europe

Aid technical assistance projects and cooperation agreement with European institutions and agencies

Large experience in institutional national civil aviation sector needs analysis

Large experience in economic regulation needs analysis in a national aviation safety environment

Large experience in aviation safety, security assessment, improvement and training

Large experience in provision of technical analysis and evaluation, developing safety analysis methodology and training of controllers for ATM

Extensive experience in assistance to certification bound to authorities and support independent safety control

Extensive experience in aviation security & safety assessment and improvement

Large experience in technical providing and capacity-building assistance to the beneficiary countries' transport administrations

Large experience in airports capacity and safety & security conformance

SUPPORT TO CIVIL AVIATION AUTHORITIES

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A comprehensive & “one-stop-shop solution”…

Feasibility Study & Diagnosis

Enhancement Program Definition

Enhancement Program Implementation Approval/Assessment

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Enhancement Program Implementation


Initial review of Client’s requirements and objectives (incl. planning)

Identification and definition of applicable regulatory requirements / standards

Validation of project’s driving factors and constraints

Remote review of Client’s manuals to determine compliance with applicable regulatory requirements / standards

In-situ initial & comprehensive assessment of Client’s organisation and processes to determine compliance with applicable regulatory requirements / standards

Approval/Assessment

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Identification of non-compliances with regulatory requirements / standards

Identification of areas of improvements to achieve excellence or to upgrade Client’s organisation overall performance

Definition and submission of a subsequent Enhancement Program (incl. proposed corrective actions, detailed action plan and scheduling)

Approval/Assessment

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Continuous remote & in-situ advisory services to implement Enhancement Program

Regular reporting to and liaison with Client’s management on progress

Assistance to set up proper manuals & procedures compliant with regulations and upgrading organisation overall performance

Coaching to Client’s staff to get processes defined in manuals and procedures properly implemented on the day-to-day work

Training to get Client’s staff familiarized with regulations

Approval/Assessment

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Approval/Assessment

Liaison and interface with Authority (ICAO/European Commission….) for a timely and proper application

Blank audit to assess compliance with applicable regulatory requirements / standards

Liaison and interface with Authority all along the duration of the project

Liaison and interface to plan Authority approval audit

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Initial review of Client’s requirements and objectives (incl. planning)

Identification and definition of applicable regulatory requirements / standards

Validation of project’s driving factors and constraints

Remote review of Client’s manuals to determine compliance with applicable regulatory requirements / standards

In-situ initial & comprehensive assessment of Client’s organisation and processes to determine compliance with applicable regulatory requirements / standards


Identification of non-compliances with regulatory requirements / standards

Identification of areas of improvements to achieve excellence or to upgrade Client’s organisation overall performance

Definition and submission of a subsequent Enhancement Program (incl. proposed corrective actions, detailed action plan and scheduling)


Continuous remote & in-situ advisory services to implement Enhancement Program

Regular reporting to and liaison with Client’s management on progress

Assistance to set up proper manuals & procedures compliant with regulations and upgrading organisation overall performance

Coaching to Client’s staff to get processes defined in manuals and procedures properly implemented on the day-to-day work

Training to get Client’s staff familiarized with regulations

Approval/Assessment

Liaison and interface with Authority (ICAO/European Commission….) for a timely and proper application

Blank audit to assess compliance with applicable regulatory requirements / standards

Liaison and interface with Authority all along the duration of the project

Liaison and interface to plan Authority approval audit

bureau veritas tailored services

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