bullying in the workplace - squarespace · workplace bullying continuum harassment behavior...
TRANSCRIPT
William F. Badzmierowski, M.ED., CSW
Workplace Bullying
June 17, 2015
2© 2013 CPI.
Objectives
• Define workplace bullying.
• Identify related concepts.
• Recognize characteristics of workplace bullying.
3© 2013 CPI.
Due Care Guidelines
• I will treat everyone respectfully.
• I will accept differences of opinion and try to learn from the views of others.
• I will avoid behavior that is unprofessional or disruptive to learning.
• I will report any unusual occurrences to the Instructor immediately.
• I will create a safe and respectful environment.
• I will respect the confidentiality of internal and external customers.
4© 2013 CPI.
Workplace Violence Continuum
5© 2013 CPI.
Workplace Bullying Continuum
6© 2013 CPI.
Workplace Bullying Continuum
Bullying
Persistent and ongoing
acts of incivility directed
toward an individual or group.
7© 2013 CPI.
Workplace Bullying Continuum
Bullying behaviors occur along a continuum that may include the following behaviors:
Incivility
Any rude or discourteousbehavior toward an individual or group.
8© 2013 CPI.
Workplace Bullying Continuum
Harassment
Behavior directed toward an individual or group with the intent to annoy, alarm, manipulate, control, or abuse.
Bullying behaviors occur along a continuum that may include the following behaviors:
9© 2013 CPI.
Workplace Bullying Continuum
Intimidation
Threats of imminent or future harm toward an individual or group.
Bullying behaviors occur along a continuum that may include the following behaviors:
10© 2013 CPI.
Workplace Bullying Continuum
Aggression
Behavior displaying a complete loss of control.
Bullying behaviors occur along a continuum that may include the following behaviors:
11© 2013 CPI.
Workplace Bullying Continuum
Behaviors within the Workplace Bullying Continuum can be communicated in many ways…..
12© 2013 CPI.
© 2009 Crisis Prevention Institute, Inc.
Activity: Bullying or Not
13© 2013 CPI.
Bullying or Not?
• Does the situation involve bullying?
• Why or why not?
• What suggestions would you make to any of the individuals involved in this scenario?
14© 2013 CPI.
Bullying or Not?
15© 2013 CPI.
Bullying or Not?
16© 2013 CPI.
Bullying or Not?
17© 2013 CPI.
Bullying or Not?
18© 2013 CPI.
Bullying or Not?
#5
Sam thinks Pat is
overweight and teases Pat
Relentlessly about this.
Sam always refers to Pat
as “porky” even to Pat’s
face. When the boss
counsels Sam about this,
Sam says it is all in good
fun. Pat calls in sick at
least four times a month.
19© 2013 CPI.
Bullying or Not?
20© 2013 CPI.
Characteristics of Workplace Bullying
• Incivility that is pervasive and ongoing.
• A power difference. This exists where the behavior of one person is able to control or strongly influence the behavior of another.
• An absence of consent.
• An intent to harm or manipulate.
Note: Bullying can only thrive in a workplace environment
that tolerates it.
Bullying involves:
21© 2013 CPI.
Targets of Workplace Bullying
If you believe you are a target of incivility or bullying at
work:
• Remember that it starts with me.
• Decline invitations to fight.
• Know and follow policies, procedures, and communication protocols.
• Calmly inform the individual that the behavior is unwanted and unwelcome.
• Keep a log.
• Seek support.
22© 2013 CPI.
Review and Summary
Through this presentation, participants have been empowered to:
• Define workplace bullying.
• Identify related concepts.
• Recognize characteristics of workplace bullying.
23© 2013 CPI.
Resources
Please fill out the Feedback Form if
you would like
CPI to provide you any of the
resources listed on that form.
24© 2013 CPI.
Contact Prepare Training:
William F. Badzmierowski, M.ED., CSWGlobal Professional Manager
www.crisisprevention.com/ptp
Thank You!
Thank you for your participation in today’s presentation.
Thank You