bullies and bosses

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    BULLIES & TOUGHIES

    Shouting, Strong Words, Obnoxious

    posturing: All to capture your

    attention.

    Listen intently and show it with

    proper responses and body

    language.

    1. Drill in that theyre heard andunderstood

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    It is not aimed at you.

    Show your involvement

    Make the ice melt

    2. Ignore the bark against the

    Sun!

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    3. Rise one level

    up.

    They know nothing better.

    It is their habit.

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    Patience is never more important than when

    on the verge of losing it.

    Breathe deeply! Over again! Push more O2to the Thinking Brain Cells (Neocortex)

    Dont let the Emotional Brain trigger

    excess adrenalin.

    Catch angry words before they fly out of

    your mouth!

    Dont let your anger get over you.

    4. Keep your Cool! Dont lose

    balance

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    5. Filter what you are

    hearing.

    Ignore hurtful emotions and

    personal attacks.

    Gather facts and data.

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    Tell suavely that you disagree.

    Listen more than you speak.

    Measure your responses

    Deliberate, Decide & Deliver

    It is better to swallow words than toeat them later

    --Franklin. D.Roosevelt

    6. Talk thru the head, not the heart!

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    7. Dont lose sleep over insults.

    It is not worth it. You are born to do

    greater things.

    Let not the barks of puppies

    frighten you;

    Not even the thunderbolts of heaven;

    But Stand up and work

    Swami VivekanandaSwami Vivekananda

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    Confine to your transactions.

    You are not a social reformer

    Each Onell justify his stand

    8. Dont try to change someone!

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    9. Work out a satisfactory outcome

    Try for a Win-Win situation

    Honorable exit is the key!

    Shed one-upmanship and king-

    sized ego!

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    10. Avoidance is the best strategy.

    Turn the other way

    Dont poke yourself into difficultsituations

    Conceit will make a fool of you

    Remember, you are not a superman!

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    Not to go and not to see

    is the best way

    not to get conquered

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    BOSSBOSSMANAGEMENTMANAGEMENT

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    TYPES OF BOSSES

    BULLDOZERS

    Aggressive & Hostile ones.

    Stand up to them - Dont fightCool them down - Reason out

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    KNOW-IT-ALLs

    High & Mighty, Super-egoists!

    Do your home work

    Marshall your facts

    Make them think.

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    STALLERS

    Decision-Dodgers

    Negation by delay

    Pin them down

    Dont accept unrealistic commitments

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    NEGATIVES

    It will never work

    What sort of people I have

    Unhesitatingly let down the subordinates

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    Be optimistic

    Take over the reins

    Show your identity

    Develop a hotline to the

    Super Boss

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    BLUFFSBLUFFSMumsters - One-worders

    They Mask their inadequacies

    Call their bluff!

    Assert your position.

    Make them understand you brook

    no nonsense!

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    BIG BROTHER watching over an

    errant flock of subordinates ?RULE 1:

    The Boss is always right

    RULE 2:

    In case of any doubt refer RULE 1

    RESPECTTo be commanded

    not demanded

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    au revoir