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Building the Intelligent Future Timo Elliott Global Innovation Evangelist, SAP @ timoelliott

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Page 1: Building The Intelligent Future

Building the Intelligent Future

Timo Elliott

Global Innovation Evangelist, SAP

@timoelliott

Page 2: Building The Intelligent Future

2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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3PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

General Motors vs. Tesla

2011 2017

$58Bn$55Bn

$2.5Bn

$51Bn10,000,000 cars in 2016

76,000 cars in 2016

(average market cap)

Page 4: Building The Intelligent Future

4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Self-Improving Products

All products, services,

and processes will

improve automatically

Page 5: Building The Intelligent Future

5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP CoPilot

SAP CoPilot is an

Enterprise Digital Assistant

— what Siri, Alexa, and

Cortana are to consumers.

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6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

40% 70% 94%

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9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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12PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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13PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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14PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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15PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Flamethrower drones!

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16PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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17PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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18PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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19PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Augmented reality gets real

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20PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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21PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Face recognition

Page 22: Building The Intelligent Future

22PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Taxi driver login

Toilet paper dispenser!

Page 23: Building The Intelligent Future

23PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How many dogs?!

Page 24: Building The Intelligent Future

24PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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25PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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26PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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27PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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28PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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29PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

connecting People, Things, and BusinessesIntelligently

Integration Mobile

Collaboration

Big Data

Business Process

Innovation

Connected Data

Design Thinking

Microservices

APIs

Real-time

Analytics

Natural

Language

IoT NetworksMachine

Learning

Experiences

Page 30: Building The Intelligent Future

30© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Digital Business

isn’t about technology

It’s about the Customer Experience

Page 31: Building The Intelligent Future

31© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Power to the people

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32PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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33PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Shoes Personalization

CommunityCoaching

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34PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

BENEFITS

Single platform to

manage data and

analytics capabilities

35% Increase in

campaign Opt-Ins

65% response rates in

email campaigns

Page 35: Building The Intelligent Future

35PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Hybris

Charly grocery chatbot –

order by emoji!

Page 36: Building The Intelligent Future

36PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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37PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Pret A Manger

Ensure the perfect product

assortment is always availableSource: Pret a Manger UK

Page 38: Building The Intelligent Future

Mobile applications to immerse

customers in the show experienceSource: Cirque du Soleil

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39PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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40PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Delivering a superior customer experience

More than eight out of ten executives

strongly agree that “a superior customer

experience is important to our

organization's success.”

…but only 34% believe their

organization has the tools and skills

to actually deliver superior customer

experiences.

34%Strongly

agree

Source Harvard Business Review Analytic Services Survey: Anchoring Customer Experience in the Social Experience, January 2017

Page 41: Building The Intelligent Future

41PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Just 3% of companies say

they are succeeding with

digital transformation

Page 42: Building The Intelligent Future

42PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ 42

Digital Transformation with SAP

Page 43: Building The Intelligent Future

The digital innovation system

that enables you to innovate at scale to confidently

redefine your business.

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45PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Internet of Things

Big Data

Data Network

Blockchain

Analytics

Machine Learning

SAP Leonardo Technologies

SAP Leonardo Digital Innovation System

SAP Cloud Platform

Multi-Cloud Infrastructure

Microservices | Open APIs | Flexible Runtimes | Integration

SAP Data Center

Data Management SAP HANA SAP Data Hub SAP Vora Other SAP Open Source Storages SWIFTAWS S3

Hadoop…

Page 46: Building The Intelligent Future

46PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Cloud Platform

Multi-Cloud Infrastructure

Microservices | Open APIs | Flexible Runtimes | Integration

SAP Data Center

Data Management SAP HANA SAP Data Hub SAP Vora Other SAP Open Source Storages SWIFTAWS S3

Hadoop…

The SAP Cloud Platform

Page 47: Building The Intelligent Future

47PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Leonardo Technologies

Internet of Things

Big Data

Data Network

Blockchain

Analytics

Machine Learning

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48PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Global SAP Leonardo

Centers for design

thinking and innovation

Bring innovative ideas

to life; iterate and refine

with SAP Build

Create, test & refine

business case for ROI

and strategic value

Create technology roadmap,

identify dependencies &

remediate risks

Solution Ideation

& Vision

Rapid

Prototyping

Business Case

Development

Integration

Blueprint

SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years

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49PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Innovation with purpose using Design Thinking

Rethink what you sell:

from selling a product to

selling a transformation

Rethink your customers:

who is struggling with these

problems?

Focus on the problems:

what’s stopping customers

from the transformation?

Page 50: Building The Intelligent Future

50PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Global SAP Leonardo

Centers for design

thinking and innovation

Bring innovative ideas

to life; iterate and refine

with SAP Build

Create, test & refine

business case for ROI

and strategic value

Create technology roadmap,

identify dependencies &

remediate risks

Solution Ideation

& Vision

Rapid

Prototyping

Business Case

Development

Integration

Blueprint

SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years

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51PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

New Business Model Generation

Business Model Canvas: nine business model building blocks, Osterwalder, Pigneur & al. 2010

Digital leaders are far more

likely to have rethought their

relationships with customers,

partners, and other industry

players

And they are much more likely

to have invested in employee

training and new hires with new

roles

Page 52: Building The Intelligent Future

52PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Global SAP Leonardo

Centers for design

thinking and innovation

Bring innovative ideas

to life; iterate and refine

with SAP Build

Create, test & refine

business case for ROI

and strategic value

Create technology roadmap,

identify dependencies &

remediate risks

Solution Ideation

& Vision

Rapid

Prototyping

Business Case

Development

Integration

Blueprint

SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years

Page 53: Building The Intelligent Future

53PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Start prototyping with simple sketches!

http://build.me

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54PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Turn prototypes into reality quickly, easily, and iteratively

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55PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP HANA

Express Edition

Fast Prototypes

Page 56: Building The Intelligent Future

56PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Global SAP Leonardo

Centers for design

thinking and innovation

Bring innovative ideas

to life; iterate and refine

with SAP Build

Create, test & refine

business case for ROI

and strategic value

Create technology roadmap,

identify dependencies &

remediate risks

Solution Ideation

& Vision

Rapid

Prototyping

Business Case

Development

Integration

Blueprint

SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years

Quickly move from brainstorming to blueprint to innovation at scale

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57PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Vestas Wind Turbines

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58PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Leonardo Industry Accelerators

• Assets

• Logistics

• Store (*)

• Inventory (*)

• Shelf (*)

• Cold Chain (*)

• Venue

• Team

• Fans (*)

• Assets

• Logistics

• Manufacturing (*)

• Cold Chain (*)

• Consumer (*)

• Assets

• Logistics

• Service

• Spare Parts

RetailDiscrete

Manufacturing

Sports &

Entertainment

Consumer

Products

Each SAP Leonardo Industry Accelerator is a fixed price solution for a high-priority opportunity with an

affordable pre-defined bill of materials that includes annual cloud subscription licenses and SAP Leonardo

Innovation Services

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59PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Optimize Your BusinessImprove productivity and customer experience, increase revenue

Transform Your BusinessNew digital products & services, new industries,

new business models

Page 60: Building The Intelligent Future

60PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The sky is the limit!

Page 61: Building The Intelligent Future

61PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Page 62: Building The Intelligent Future

Timo Elliott, SAP

@timoelliott

Thank You!