building the human-centered library

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2. The Power of appreciative inquiry Diana Kaplin Whitney & Amanda Trosten-Bloom Switch Chip & Dan Heath The speed of trust : the one thing that changes everything Stephen M.R. Covey Create, play, read lending devices to teens (PART 2) Justin Hoenke The lean startup Eric Ries Think like a startup Brian MathewsWay we serve statement Steven Bell Way we serve statement Michael Michelli Parisian love Google Ad How great leaders inspire action (TED Talk) Simon Sinek Making meaning Diller, Shedroff, Rhea 3.