building the business case for cloud fax

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© Esker 2013 #QuitPaper Simplification and Security: Building the Business Case for Cloud Fax www.esker.com CLOUD FAXING Becky Mender August 2013

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Live Webinar: Simplification and Security: The Business Case for Cloud Fax Your business needs fax. But what’s the best way to do it? Cloud faxing can offer real advantages over fax machines and in-house fax server software, especially if you’re looking to: Simplify your ERP landscape and consolidate servers Free-up resources for core business activities Reduce infrastructure costs and unbudgeted spend Improve your disaster recovery strategy Implement faxing as part of an ERP rollout or upgrade Join us for this webinar to learn how you can deploy faxing for your entire organization — with features like real-time status and 24x7x365 availability — quickly, easily and cost-effectively. We’ll help you build your business case for moving to cloud fax. Hear about real customer case studies with business process landscapes just like your own. Plus, find out how cloud services lay the foundation for data capture, workflow tools, postal mail automation and business process improvements that go far beyond fax.

TRANSCRIPT

Page 1: Building the Business Case for Cloud Fax

© Esker 2013

#QuitPaper

Simplification and Security: Building the Business Case for Cloud Fax

www.esker.com CLOUD FAXING

Becky Mender August 2013

Page 2: Building the Business Case for Cloud Fax

IT and Business Benefits of Cloud Faxing Cloud Fax

#QuitPaperWebinar Agenda

What is the Cloud? Ways to Send and Receive Fax Fax and Beyond Building a Business Case Implementation Process Customer Case Studies Q&A

Page 3: Building the Business Case for Cloud Fax

IT and Business Benefits of Cloud Faxing Cloud Fax

#QuitPaper

Why Fax is a Pain to IT Staff

Software vendor mergers

and acquisitions

Products at end of life or no

longer supported

Customer support issues

Asset management & TCO– Maintenance costs spiraling

out of control

– Multiple servers

– Telephony costs

– Telecom charges

Stability issues– What Disaster Recovery Plan?

Functional limitations – Scalability to support growth

– Status notification

– FOIP

– Support for virtualization

technologies

Too much paper– Hard copies

– Manual filing

Page 4: Building the Business Case for Cloud Fax

IT and Business Benefits of Cloud Faxing Cloud Fax

#QuitPaperWhat’s Behind the Move to the Cloud?

80% of IT budgets go to maintenance

Bandwidth and connectivity is there

Integration technology is available

Security standards (SSL) are proven

Tough economic times demand cost control and process efficiency

Page 5: Building the Business Case for Cloud Fax

IT and Business Benefits of Cloud Faxing Cloud Fax

#QuitPaperCost of Software vs. SaaS (Cloud Services)

On Premise SaaS

Hardware Purchase 9%Software License 16%

SoftwareMaintenance

Implementation & Customization

Hardware Maintenance

Upgrade Costs

20%

25%

11%

19%

Initial Set-up

Traffic Fee

10%

65%

Hidden Costs

Customization 25%

Page 6: Building the Business Case for Cloud Fax

IT and Business Benefits of Cloud Faxing Cloud Fax

#QuitPaperBusiness Needs Beyond Fax

Inbound Documents

Sales orders Vendor invoices Medical reports Prescriptions Claims RFPs and RFQs Contracts etc.

Outbound Documents

Purchase orders Customer invoices Statements Acknowledgements Confirmations Collection letters Quotes and proposals etc.

Page 7: Building the Business Case for Cloud Fax

IT and Business Benefits of Cloud Faxing Cloud Fax

#QuitPaper

Complex IT environment

Point-to-point solutions create

massive amounts of costs

(administration, knowledge,

maintenance, hardware, upgrades)

Application modification is costly and

time-consuming

Ability to optimize processes/infra is

strictly limited

Fax

Email

Print

Data Entry

Mail

Simplify ERP Landscape & Consolidate Applications