Collaboration Through Team BuildingCollaboration Through Team Building

Cindy Brewer, ConsultantCindy Brewer, ConsultantOrganization & Career DevelopmentOrganization & Career Development

Thanks:Thanks:Denny McElhoe, Senior Training Specialist

A Module of Purdue University’s LeadingEdge ProgramA Module of Purdue University’s LeadingEdge Program

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Collaboration Through Team BuildingCollaboration Through Team Building

Session Objectives:Session Objectives:

• Identify and understand teams and how they function.Identify and understand teams and how they function.

•Demonstrate the skills necessary for the development of an Demonstrate the skills necessary for the development of an effective team.effective team.

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Collaboration Through Team BuildingCollaboration Through Team Building

Survival Run VideoSurvival Run Video

• Exercise – while watching the video write down the “team” Exercise – while watching the video write down the “team” behaviors and characteristics that you observe.behaviors and characteristics that you observe.

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The Most Effective Teams:The Most Effective Teams:

Collaboration Through Team BuildingCollaboration Through Team Building

• Share information openlyShare information openly

• Participate in the team’s taskParticipate in the team’s task

• Encourage each otherEncourage each other

• Use all of the team’s resourcesUse all of the team’s resources

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ActivityActivity::

Complete the Self-Awareness Assessment. Complete the Self-Awareness Assessment.

• Decide whether each of the statements is trueDecide whether each of the statements is true (T) or false(T) or false (F) or if you are uncertain (?).(F) or if you are uncertain (?).

• Place your check in the appropriate column to the rightPlace your check in the appropriate column to the rightof each statement.of each statement.

Collaboration Through Team BuildingCollaboration Through Team Building

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Collaboration Through Team BuildingCollaboration Through Team Building

When groups are formed into teams:When groups are formed into teams:

• Roles and interactions are not established.Roles and interactions are not established.

• Some members may observe as they attempt to determineSome members may observe as they attempt to determine what’s expected of them.what’s expected of them.

• Others engage the team process immediately.Others engage the team process immediately.

• As members learn their roles they find ways to work As members learn their roles they find ways to work together and learn about team issues.together and learn about team issues.

• These processes occur in 4 stages.These processes occur in 4 stages.

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Collaboration Through Team BuildingCollaboration Through Team Building

Stage One - Forming Stage One - Forming

PPeriod in which members are often guarded in eriod in which members are often guarded in their interactions because they’re not sure what to their interactions because they’re not sure what to expect from other team members. expect from other team members.

This is also the period in which membersThis is also the period in which members form opinions of their teammates. form opinions of their teammates.

During this stage, productivity is low. During this stage, productivity is low.

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Collaboration Through Team BuildingCollaboration Through Team Building

Forming – Forming – Enhance Team Development by:Enhance Team Development by:

• Share responsibilityShare responsibility

• Encourage open dialogueEncourage open dialogue

• Provide structureProvide structure

• Direct team issuesDirect team issues

• Develop a climate of trust and respect.Develop a climate of trust and respect.

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Collaboration Through Team BuildingCollaboration Through Team Building

Stage two - Storming Stage two - Storming

Characterized by competition and strained relationships Characterized by competition and strained relationships among team members. There are various degrees of among team members. There are various degrees of conflict dealing with issues of power, leadership and conflict dealing with issues of power, leadership and decision- making. decision- making.

This is the most critical stage for the team.This is the most critical stage for the team.

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Collaboration Through Team BuildingCollaboration Through Team Building

Storming - Storming - Enhance Team Development by:Enhance Team Development by:

• Joint problem solving.Joint problem solving.

• Norms for different points of view.Norms for different points of view.

• Decision-making procedures.Decision-making procedures.

• Encourage two-way communication.Encourage two-way communication.

• Support collaborative team efforts.Support collaborative team efforts.

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Stage three -Norming Stage three -Norming

Characterized by cohesiveness among members. In this Characterized by cohesiveness among members. In this phase, members realize their commonalities and learn to phase, members realize their commonalities and learn to appreciate their differences. appreciate their differences.

Functional relationships are developed resulting in the Functional relationships are developed resulting in the evolution of trust among members.evolution of trust among members.

Collaboration Through Team BuildingCollaboration Through Team Building

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Collaboration Through Team BuildingCollaboration Through Team Building

Norming - Norming - Enhance Team Development by:Enhance Team Development by:

• Communicate frequently and openly about concernsCommunicate frequently and openly about concerns..

• Encourage members to manage the team process.Encourage members to manage the team process.

• Give positive and constructive feedbackGive positive and constructive feedback..

• Support consensus decision-making efforts.Support consensus decision-making efforts.

• Delegate to team members as much as possibleDelegate to team members as much as possible..

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Stage four -Performing Stage four -Performing

The team now The team now possesses the capability to define tasks, work possesses the capability to define tasks, work through relationships, and manage team conflicts by through relationships, and manage team conflicts by themselves. themselves.

Communication is open and supportive. Members interact Communication is open and supportive. Members interact with without fear of rejection.with without fear of rejection.

Leadership is participative and shared. Different viewpoints Leadership is participative and shared. Different viewpoints and information is shared openly.and information is shared openly.

Conflict is now viewed as a catalyst that generates creativity in Conflict is now viewed as a catalyst that generates creativity in the problem-solving process.the problem-solving process.

Collaboration Through Team BuildingCollaboration Through Team Building

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Collaboration Through Team BuildingCollaboration Through Team Building

Performing - Performing - Enhance Team Development by:Enhance Team Development by:

• Offer feedback when requested.Offer feedback when requested.

• Support new ideas and ways for achieving outcomes. Support new ideas and ways for achieving outcomes.

• Encourage ongoing self-assessment. Encourage ongoing self-assessment.

• Develop team members to their fullest potential. Develop team members to their fullest potential.

• Look for ways to increase the team’s capacity. Look for ways to increase the team’s capacity.

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Collaboration Through Team BuildingCollaboration Through Team Building

REMEMBER!!!REMEMBER!!!

Any change in the composition of the team or its Any change in the composition of the team or its leadership will return the team to the forming stage.leadership will return the team to the forming stage.

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Collaboration Through Team BuildingCollaboration Through Team Building

The most effective teams arrive at decisions through The most effective teams arrive at decisions through consensus by following a rational process that includes:consensus by following a rational process that includes:

• Identifying the issue.Identifying the issue.

• Setting a specific objective.Setting a specific objective.

• Gathering and analyzing the facts.Gathering and analyzing the facts.

• Developing alternatives. Developing alternatives.

• Evaluating the alternatives. Evaluating the alternatives.

• Deciding and acting. Deciding and acting.

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Collaboration Through Team BuildingCollaboration Through Team Building

In addition to the problem solving process, teams must also In addition to the problem solving process, teams must also engage in interpersonal interaction. engage in interpersonal interaction.

Decisions are made and objectives are achieved not only Decisions are made and objectives are achieved not only by effectively following the problem solving process, but by effectively following the problem solving process, but also to the extent that team members share information inalso to the extent that team members share information inan open, candid, honest, and trustful manner.an open, candid, honest, and trustful manner. 

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Collaboration Through Team BuildingCollaboration Through Team Building

Activity:Activity:

““Hurricane Disaster” - problem solving and team Hurricane Disaster” - problem solving and team building exercise. building exercise.

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• Identifying the issue.Identifying the issue.

• Setting a specific objective.Setting a specific objective.

• Gathering and analyzing the facts.Gathering and analyzing the facts.

• Developing alternatives. Developing alternatives.

• Evaluating the alternatives. Evaluating the alternatives.

• Deciding and acting. Deciding and acting.

Collaboration Through Team BuildingCollaboration Through Team Building

Problem Solving ProcessProblem Solving Process

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Collaboration Through Team BuildingCollaboration Through Team Building

““Hurricane Disaster” Activity - Five essential strategies:Hurricane Disaster” Activity - Five essential strategies:

1. Issue an evacuation order and ensure it is communicated 1. Issue an evacuation order and ensure it is communicated throughout the entire community using all available resources.throughout the entire community using all available resources.

2. Order that all designated emergency shelters be opened and2. Order that all designated emergency shelters be opened and manned.manned.

3. Instruct all public safety units to aid in an orderly evacuation3. Instruct all public safety units to aid in an orderly evacuation and in assisting those who cannot be evacuated to be transportedand in assisting those who cannot be evacuated to be transported to the designated emergency shelters.to the designated emergency shelters.

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““Hurricane Disaster Activity” - Five essential strategies:Hurricane Disaster Activity” - Five essential strategies:

4. Arrange for controlled access to evacuated areas and prepare4. Arrange for controlled access to evacuated areas and prepare to prevent looting.to prevent looting.

5. Plan for the return of the evacuees after the hurricane danger5. Plan for the return of the evacuees after the hurricane danger is over: including shelter and relocation, damage is over: including shelter and relocation, damage assessment,assessment, and recovery operations.and recovery operations.

Collaboration Through Team BuildingCollaboration Through Team Building

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Collaboration Through Team BuildingCollaboration Through Team Building

In Review: In Review:

• Differences between groups and teams.Differences between groups and teams.

• 4 Stages of team development and ways to enhance team 4 Stages of team development and ways to enhance team development. development.

• Team problem solving process.Team problem solving process.

• Experienced the team building and problem solving processes.Experienced the team building and problem solving processes.

Collaboration Through Team BuildingCollaboration Through Team Building

Cindy Brewer, ConsultantCindy Brewer, ConsultantOrganization & Career DevelopmentOrganization & Career Development

A Module of Purdue University’s LeadingEdge ProgramA Module of Purdue University’s LeadingEdge Program