building a content marketing competency
DESCRIPTION
Creating content is easy. But creating good content that makes an impact, and to do so consistently time over time, requires building a competency and understanding content marketing in a broader context.TRANSCRIPT
Building aCONTENT MARKETINGCompetency
Gerardo A. [email protected]
You Should NOT
Have a Content
Marketing Team
What is Content Marketing?
“Content marketing is a marketing technique of creating and distributing valuable,
relevant and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitable customer
action.”
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What is Content Marketing?
“Content marketing is any marketing that involves the creation and sharing of media and publishing content in order to acquire
and retain customers. ”
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Content Marketing is an
EXPLODING
Buzzword
But it can still be effective if done
correctly
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Content Marketing is
NOT New
In fact,
it is older
than
direct mail
and
TV advertising…
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Published in 1900
There were 3,000 cars in FranceThe Michelin brothers printed 34,000 copies
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Multi ChannelContent Marketing in the Past Century
• 1924 BC Cooking School of the Air
• 1930 BC Cookbook
• 1950 TV Programs
• 1952 Betty Crocker Contest
• 1991 Over 26 M Cookbooks Printed
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Betty Crocker had a good understanding of their buyer
personas
“Featuring Recipes From World Famous Chefs For Foods That Enchant Men.”
And value propositions
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The Standard Formula• Understanding who are your customers
• Develop Personas
• Understand How They Buy
• Map the buyers journey
• Plan: Create a content Calendar
• Content for every stage
• Make sure it is useful
• Write engaging content
• Make it viral
• Measure results
What is Wrong
With this Formula?
the standard formula for
Content Marketing
• Understanding who your
customers are
• Develop personas
• Understand how and what
they buy
• Map the buyer’s journey
• Create a content calendar
• Content for every stage
• Make sure it is useful
• Write engaging content
• Make it viral
• Measure results @gerardodada
• Understanding who your customers are
• Develop personas
• Understand how and why they buy
• Map the buyer’s journey
• Create a content Calendar
• Content for every stage
• Make sure it is useful
• Write engaging content
• Make it viral
• Measure results
These are
Essential to
Marketing
Strategy(before you go to tactics)
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• Understanding who are your customers
• Develop personas
• Understand How They Buy
• Map the buyer’s journey
• Create a content calendar
• Content for every stage
• Make sure it is useful
• Write engaging content
• Make it viral
• Measure results
All marketing
Should beUseful
Contextual
Planned
Measured
• Sales pitches
• Website
• Advertising
• Etc
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All Good Marketing
is Educational
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Your Mantra: Be Helpful
• Help customers make decisions
• Provide guidance – educate, don’t sell
• Share and showcase your expertise
• Focus on customer questions, knowledge gaps, and problems
• Write in their language, without exaggerations or superlatives
• Reflect your company values
• Make it interesting
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LCD or
DLP?MHL
2000
Lumens10000:1
contrast
Throw?
Lens
Shift
Auto Iris
Lag
What I Needed HELP With When Buying a
Home Theater Projector
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• Understanding who are your customers
• Develop Personas
• Understand How They Buy
• Map the buyers journey
• Create a content Calendar
• Content for every stage
• Make sure it is useful
• Write engaging content
• Make it viral
• Measure results
“Engagement” is
a misunderstood
buzzword“My content is
engaging….so is a car
crash”
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• Understanding who are your customers
• Develop Personas
• Understand How They Buy
• Map the buyers journey
• Create a content Calendar
• Content for every stage
• Make sure it is useful
• Write engaging content
• Make it viral
• Measure results
“Engagement” is
a misunderstood
buzzword“My content is
engaging….so is a car
crash”
No formula for
going viralWho has done it
consistently?
(aside from OK-Go)
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Can You Name the
Product In This
SuperBowl Ad?
Viewers only remembered
29% of all ads after 12 months
Only 13.28% could associate
the correct brand with an ad
Source: The Adaptive Marketer SuperBowl ad studyhttp://theadaptivemarketer.com/2014/02/09/super-bowl-ads-good-investment-giant-waste-money/
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The 80’s Called –Very Funny@gerardodada
This Stock Chart? Not So Funny@gerardodada
Content Marketing is useless unless it makes the cash register ring
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Building a content marketing
COMPETENCY
means building processes and systems to create useful, effective content CONSISTENTLY
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Start with Thought Leadership
“A thought leader is recognizedas a leading expert in a
specialized field and is able to monetize this positioning.”
- - Russ Alan Prince
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Thought Leadership
What is useful
and interesting to
your customers
Your unique
knowledge,
information or
expertise
What will drive
sales
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GOODTHOUGHT LEADERSHIP
Educates
Builds Authority with a Point of View
Predisposes Customers to Buy
Establishes expertise
Builds Trust via Selflessness
“wow, no selling”
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Who is going to write
all that expert content?
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Good Marketers Write.photo credit: splorp - Creative Commons license
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Good Marketers Write.
Writing is a Key Competency for Every Marketer
Writing is important.(not optional or something you do “when you find time”)
Writing is in the job description.(not someone else’s job)
Domain Expertise is Important.(no one knows the customer better than marketing)
photo credit: splorp - Creative Commons license
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Maximize ValuePoint of
ViewCore
Content Fully Developed and
Edited Messaging Core in
multiple lenghts
Reformat and Atomize to
Multiple Formats and
Channels
Add Metadata and
PURLs
Cross-link
Add to
Content
CatalogMeasure
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Sales Funnel
awareness interest evaluation action use
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The Attention Funnel
headline subhead graphics copy sharing
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The Attention Funnel
twitter infographic blog post white paper training
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Measu
rin
g R
esu
lts • Track: create unique URLs and landing pages
• Consumption metrics: reads, page views, downloads
• Quality metrics: shares, comments, votes, ratings and retweets
• Funnel metrics: clicks from content to buying process
• Deal influence: reverse forensics
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Gerardo A. [email protected]
ThankYou
Followwww.theAdaptiveMarketer.com
@gerardodada
Content Marketing Postshttp://bit.ly/ContentPosts
This Presentationhttp://www.slideshare.net/gerardodada