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Recruitment SolutionsStaffing SolutionsProfessional StaffingTalent Management SolutionsAssessment SolutionsPayroll Management ServicesManaged ServicesRecruitment Process Outsourcing

Adecco GroupThe Adecco Group, based in Zurich, Switzerland, is the world's leading provider of HR solutions. With over 29,000 FTE employees and 5,800 offices, in more than 60 countries and territories around the world, Adecco Group offers a wide variety of services, connecting more than 500,000 colleagues with over 100,000 clients every day. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement. The Adecco Group is a Fortune Global 500 company.

World’s largest HR company

No. 1 in 8 of the world’s premiere marketplaces

2008 Annual sales: € 19,96 billion

5,800 offices in 60 countries and territories

29,000 Adecco Colleagues

500,000 Associates on payroll daily

Up to 100,000 clients served daily

Adecco IndiaAdecco India, headquartered in Bangalore, is a leading end-to-end HR solutions company with a focus on Executive Search, Recruitment, Training & Learning and Temporary Staffing services to client organisations. With a national presence across 30 cities/towns, across India, Adecco is the fastest growing HR Company in India.

Rapid growth with the largest branch network across 30

cities/ towns

Over 64,000 associates on assignment everyday,

nationally

Distinguished list of over 1,000 clients across all segments

Placement of around 4,000 candidates per month, across

India

Over 700 trained and specialised consultants to customise

your HR solutions

Consistent investments in Information Technology and

infrastructure to upgrade service quality

Global resources of Adecco complement local intelligence

and delivery ability

Domain expertise across specific industries:

IT Enabled Services

Information Technology

Telecom, Media & Entertainment

Engineering, Process & Infrastructure

Consumer Services & Retail

Banking, Financial Services & Insurance

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RPO

Recruitment

Solutions

Recruitment is a defining activity for both, companies as well as, candidates. For companies, it sets the pace and creates the operational horsepower for growth. For individuals, it defines the quality of life.

Adecco, a market leader in specialist recruitment services, provides tailor-made recruitment solutions across verticals, with a branch network across 30 cities/ towns that has extensive geographic coverage in India. Thorough research and accurate mapping of interests of both, our clients, as well as, our candidates, is what sets us apart.

As a corporate partner to clients, we source professionals with high intellectual capabilities to help enhance the client’s human capital on one hand, and on the other, we help individuals optimise their career choices.

Connecting great talent with great opportunities

Our Service OfferingsContingency RecruitmentThis is an ongoing recruitment & placement activity to client organisations. We do a search for candidates through our internal, extensive and robust search engine HireCraft, referrals and marketing activities. Resulting from the search, candidates with the right skill, knowledge, experience and attitude are short listed. Details about the position and client’s interest are then discussed with the short listed candidates further to which, an interview is organised between the candidate and the client, to take the position forward.

Turnkey Staffing This is a service offering the right skill at the right time to fulfill a project or a position. It addresses the needs in all the levels- junior, middle and senior management.

Cross-border RecruitmentThis offering introduces professionals with the required background to meet particular client requirements, from anywhere in the world.

Recruitment Process OutsourcingWe manage the entire recruiting/ hiring process from job profiling through the on-boarding of the new hire, including staff, technology, method and reporting for a client organisation. A properly managed RPO will improve a company's time to hire, increase the quality of the candidate pool, provide verifiable metrics, reduce cost and improve governmental compliance.

Recruitment Solutions


Engineering, Manufacturing, Process &

Infrastructure

Banking, Financial Services & Insurance


Information Technology Enabled Services


Recruitment

Solutions

Consultative approach with clients

Trustworthy and dependable association with candidates

Consistency in robust selection process

Recruitment at all levels in a client organisation

Our Key Strengths

Trust, confidentiality and dependability are our key values

Outstanding and trained Recruitment Consultants committed to delivering the best

Our widespread geographic coverage and diversified portfolio of services

Automated Work Flow Management System that allows online and real-time matching of profiles with clients’ needs

Why Adecco Recruitment Solutions?

Adecco India‘s Telecom Vertical is geared up to meet the ever increasing demand of the telecom industry by providing recruitment solutions across all levels

Successful turnkey & contingency recruitment assignments for Telecom, Software and R&D professionals


Dedicated verticals viz. Automobile, Aerospace, General Engineering, Engineering Services/ R&D and Process Infrastructure & Energy, handle complete end-to-end recruitment assignments

Pan-India presence with consultants having strong domain knowledge and experience from the above industry segments

Engineering, Manufacturing, Process & Infrastructure

Dedicated recruitment services in areas like Investment Banking, Retail Banking - Assets & Liabilities, Private Banking & Wealth Management, Corporate & Commercial Banking, Fund Management, Stock Broking & Services, Technology and Insurance

Banking, Financial Services and Insurance

Time bound, performance metrics-driven assignments

Role/ project-based recruitment assignments

On-going volume recruitments with IT services clientele


This vertical offers services across segments like Call Centres, BPOs & KPOs

Adecco’s ITeS team has highly trained consultants servicing customers, nationally

IT Enabled Services

Our ability to address turnkey as well as contingency needs at all levels with expertise in middle & senior level headhunting, makes us the leading choice with the who’s who in the retail segment

This vertical mainly deals with FMCG, Durables (Office Automation), Services (Hotels, Logistics) and Retail Businesses


Business verticals

Staffing

Solutions

People are the most powerful assets of a company and the ability to choose the right people is most strategic for any company, today. Companies across the globe lay critical emphasis on their human resources and in the process, newer methods have evolved to enable them to get the right people for the right job at the right time.

Permanent Solutions for Temporary Staffing

Improve focus on core/ critical activitiesSeasonal nature of businessBusiness uncertaintiesScale-up or scale-down of business

The Staffing Solutions division of Adecco India is a leading provider of end-to-end solutions in temporary staffing and operates through the largest company- owned branch network across 30 cities/towns.

Some of the underlying reasons that have made companies opt for temp staffing:

Staffing Solutions

Our Business Lines

Recruitment Support

Seamless Migration

Structured On-boarding

Associate Training

Payroll Management

Compliance

Adecco Support Centre

Customised Solutions

Service Offerings

Adecco Staffing Solutions

Staffing

P ofessionalStaffing

rGeneral Staffing

Industrial Staffing

IT Staffing

TechnicalStaffing

Value Added Services

Payroll Management Services

Compliance Management Services

Enquiry/Sales/Stock/MIS Management

Employee Assessment

Associate Skill Enhancement/Training

Adecco Advantage

Associate

Balanced mix of technological and personalised approach

High service level commitments through use of technological tools in recruitment (HireCraft), Payroll (ERP & E-Wrapper), MIS Management, CRM etc.

Highest level of compliance orientation

Qualitative inputs to clients for enhancing business results

Adecco Support Centre for handling customer queries. Call 3532 3532 (prefix STD Code- applicable for select Cities) or email [email protected]

Value Added Services

Client

Adecco Staffing Cycle

We have over 64,000 associates, across 400 districts that are serviced through Adecco’s presence in 30 cities/ towns.

Our Associate Mix

I-Cards for all associates

Individual/ Family Insurance Coverage - Mediclaim/ Personal Accident

Cashless Insurance Cards

Timely error-free payroll

Guaranteed employability & growth prospect

Payroll card

Training

Associate portal

Open House

Structured migration process

100% statutory compliance

Adecco Support Centre for handling associate queries. Call 3532 3532 (prefix STD Code- applicable for select Cities) or email [email protected]

Client Mix

We have a good mix of clients from almost all sectors.

27%SERVICES

4.5%BPO

6.5%CD

4%BFSI

5% FMCG

25%INDUSTRIAL

10%EMPI

2%INFRA

4%IT

0.5%UTILITY

4.5%RETAIL

6%TELECOM

1%OA

SERVICES

INDUSTRIAL

Staffing

Solutions

Professional

Staffing

Today, companies are increasingly depending on specialised manpower services to meet their short-term & long-term objectives. With "specialised focus" being the mantra of today’s hiring, Adecco India’s Professional Staffing arm locates, selects, screens and mobilises talent in the Technical & IT Space- wherever and whenever you need it. Our industry-specific focus allows us to develop a depth of experience, expertise, and connections in the Professional Staffing space.

Professional Staffing

Improve focus on core/ critical activities

Seasonal nature of business

Business uncertainties

Scale-up or scale-down of business

Benefits of Staffing

Adecco understands the challenges that many businesses face when looking for qualified staffing professionals especially for time-bound projects. With our proven track record of making sure both the candidate and the company are completely satisfied, we allow the following benefits to our client organisations:

Technical Staffing

IT Staffing

Our Service Offerings

Technical Staffing

Industry Segments

Adecco Technical provides services to the following industry segments:

Engineering R&D

Chemicals

Petrochemicals

Refinery

Oil & Gas

Power/ Energy

Infrastructure

Good understanding of discrete/ non-discrete Manufacturing/ Infra/ Energy/ Power etc.

Proven internal capabilities to source engineers in various domains i.e. Design, Product Development, PPC, Quality, Production, Sales & Marketing etc.

Strong database of engineers across all levels

Qualified Engineers from industry specific domains pan India to work on the requirements

Technical Staffing- Key Strengths

Professional

Technical Staffing- Areas of Expertise

Process

Civil / Structural

Electrical

Mechanical

Civil

Instrumentation

Construction

Inspection

Expediting

HVAC

Procurement

HSE

Engineering

Production

Industrial

Quality

Safety

Product Development

Planning

SCM

Procurement

Manufacturing

AutoCAD

Microstation

PDS/ PDMS

X-Steel

Smart Plant

Computer Aided Drafting

DCS/ Panel

Plant & Process

Maintenance

Start-up & Pre-commissioning

IT Staffing

Unique database powered by HireCraft

Save money

Save time

Get high quality IT Staff

Reduce risk

Easy scalability

Standard recruitment procedures

Why IT Staffing?

Short-term & long-term IT sourcing

Contract to hire

Permanent staffing

High volume/ niche hiring capability

Learning and development to scale the candidates to different skill sets

Resource planning consulting

Payroll Management & Statutory Compliance

Project-specific hiring

Cross-continent hiring

IT Staffing Services

Database Design & Development

Network Engineering

Project Management

Software Engineering/ Programming

System Administration

Technical Documentation

Web Design & Intergation

IT Staffing- Areas of Expertise

IT Staffing- Key Strengths

The process is driven across locations within and outside the country

Our robust internal recruitment engine HireCraft is centralised to improve efficiency and ensure a smooth process flow

Local presence across 30 cities/ towns pan India, improves candidate management efficiency

Feedback from candidates and clients are handled with a sense of urgency

Efficient understanding of the requirement to enhance conversion ratio

Cross deployment of candidates according to clients’ needs

Professional

Staffing

Talent

Management

Lee Hecht Harrison is the training, development and learning arm of Adecco India. As an end-to-end talent management solutions provider, we enable our clients to develop talent by building competencies, imparting knowledge, developing skills and reinforcing behaviours.

Our intervention methodologies benefit from the experience, infrastructure, and globally benchmarked training content- all evolved over three decades of intensive research.

Talent Management Solutions

Dynamic Delivery Style- a unique blend of conceptual and experiential learning

Trained over 30,000 participants from over 260 corporates and business houses across India

Training modules are built around four frameworks- Managing Self, Managing, People, Managing Customer and Managing Business

Courseware Design- customised to suit client needs by an exclusive internal Content Development division

The LHH Customer Retention- repeat assignments from most of our clients

Continuous Internal Calibration of Trainers- to ensure sustained consistency in delivery

Career Transition

Leadership Consulting

Workforce Solutions

Our Domains of Expertise

Talent Management Solutions

Lee Hecht Harrison is able to offer scalable competency enhancement solutions to corporates and business houses to improve retention, productivity & performance. Our targeted approach focuses on key positions, functions and individuals whose engagement and retention are critical to the delivery of organisational results. We design and deliver both Functional & Behavioural training programmes, including MDPs.

Enabling talents to flourish through learning interventions

Training Need Analysis

Competency Mapping

Assessment & Development Centers (ADCs)

Business Simulations

Behavioural Training

Soft Skills Training

Outbound & Outdoor Training

Functional Training

Leadership Training

Executive Coaching

Content Research & Design - Case Studies, Role Plays, Activities & Games

Train-the-Trainer Workshops

Our Service Offerings

Manage Self Manage CustomersManage People

Skills & Attitudes that enable a person to grow and succeed

Build long-lasting interpersonal bonds with colleagues, superiors & subordinates

Orientation towards Customer Focus & Sensitivity towards Customer Delight

Knowledge & Skill areas that empower a person to excel in business management

Manage Business

Positive Attitude & Motivation

Result Orientation

Language Proficiency

Goal Setting

Stress Management

Emotional Intelligence

Time Management

Personality Development

...and more

Articulation Skills

Conflict Management

Building high-performing teams

Written Communication

Outdoor Workshops (OBT)

Influencing Skills

Interpersonal Effectiveness

Assertiveness Therapy

...and more

Telephone & Email Etiquette

CRM Principles & Methods

Elements of Professionalism

Client Presentation Skills

Empathy

Negotiation Skills

Cross Cultural Sensitivity

Escalations & Irate Customers

...and more

Problem Solving Tools

Finance for Non-finance

Critical Thinking

Making Tough Decisions

Creativity & Innovation

Managing Channel Partners

Consultative Sales

Interviewing Skills

...and more

Our MethodologyOur Solutions are tailor-made and customised based on the ADDIE Model

Our Approach

30%

50%

70%

90%

Reading, hearingand looking at pictures

Discussions and role plays

Looking at an exhibit-watching a movie

10% of what they read 20% what they hear

30% of what they see

50% of what they see and hear

70% of what they say and write

90% of what they do andperform as a task

PA

SSIVE

AC

TIVE

Learning Outcome - DALE’S CONE

Simulations and doing

ADECCO WAY

Content Outline

Content Development

Assessment & Customisation

DEVELOPMENT

ANALYSIS

DESIGN

Roll Out

Intervention Evaluation

IMPLEMENTATION

EVALUATION

Strategic operational presence in North, West and South

Trainers with the ability to add local flavour to a training workshop

Choice between NBT (Need Based Training) and RBT (Role Based Training)

Induction & New Hire Orientation programs

Certified and experienced assessors for competency mapping and assessment centers

Diverse facilitation methods & tools

Specialist faculty for each program segment & workshop category

Powerful conceptual learning coupled with simulated experiential learning

Therapeutic approach to behavioural and soft-skills training

Process-oriented training cycle

Proven track record with clients across the globe

Why LHH Talent Management Solutions?

A representative list:

Our Training Programmes

Talent

Management

Assessment

Solutions

Adecco provides a host of proven & tested Assessment tools to both individuals and groups to improve productivity and assess training & development needs in organisations.

Our Assessment tools serve as a talent management platform that provides in-depth assessment of individuals/ groups and can be used in the context of:

Assess Self

Assess New Hire

Assess Team

Assess Managers

Assess Development

Assess Successor

Types of Assessments

Individual Assessments

Group/ Organisation-wide Assessment

Behavioural

Knowledge

Values & Beliefs

Organisation-wide Surveys

On-boarding

Engagement

Exit

Communication

Scope of Services

Hire Right - the right person for the right job’

Invest in human capital

Hire competent people, compatible with the job

Save the cost of a wrong hire: time, effort,

training and capital

Focus on understanding & objectively measuring

core competencies and behaviours of top

performers

Increased consistency

’

Our scope of Assessment Solutions provides the following benefits through services to a customer:

Right on-boarding for employees

Gain insights of your new employee

Enable smooth & quicker transition of the employee

into your organisation

Get them acclimatised to their new work environment & build rapport with colleagues

Build and lead successful teams

Insights into team dynamics based on the core characteristics of each team member

Predict how the team will function

Management advice on how best to manage the team

Performance Enhancement

Workforce Compatibility Planning - create the capacity for innovation through collaboration & sharing knowledge

Effectively manage a talent crunch - identify & align roles

Leadership Skill Development

Leadership competency and skills measurement

Integrated education for specific skills development

Coaching and consulting services

Effective Talent Management

High impact on profitability

Create better managers

Make the best possible management development and training decisions

Assessment Solutions

Talent Management now madeeasier with Assessment Solutions

Abilities

Cognitive

English Language Usage

Domain Knowledge

Personality

Competencies

360 Degree Surveys

Effective Talent Management Tools

360 Degree Check Point System

Coaching

Managing Succession Planning

Identify & enable

Give your employees visibility into the future of their careers

Will help you keep a record of your employees’ talents, skills and preferences

Predict success in a variety of future roles and provide information to guide future career development and succession plans

Possible Application Avenues

1. Pre-Hire

2. Selection

3. On-Board

7. Work force Compatibility Planning

8. Talent Management

9. ManagementDevelopment

10. SuccessionPlanning

4. Job Fit

5. IndividualDevelopment

6. Team Dynamics

Our Key Strengths

Superior Candidate Experience

Improved quality of hiring and consistency

Reduction in time spent on administration and logistics

Improve the efficiency and effectiveness of the selection process

Decrease cost of ownership while not compromising on quality

Increase the effectiveness of training and professional development

Assessment Tools

B-PAT

B-FIT

Assess Screening

Assess Selection

Assess Development

Salesmax

CI 360

Strategic Succession Modelling

Dip Stik - Onboarding

Dip Stik - Engagement

Dip Stik - Exit

Custom-built

Why Adecco Assessment Solutions?

Help hire right people for the right job

Help people be more effective and productive than they are today

Effectively communicate with each employee

Understand and improve employee engagement

Redeploy talent when your business significantly changes

Motivate people to do what you need them to do

Learn how to handle diverse manager/ employee dynamics

Assessment

Solutions

Payroll Management

Being the world’s largest and India’s No. 1 end-to-end HR Services Company, it gives us the desired edge to provide seamless end-to-end Payroll Management Services. Leveraging on our experience and expertise in payrolling 64,000+ associates and with a large pan-India presence across 30 key cities/ towns, we have the resources to serve customers from every corner of the country.

End-to-end Payroll Management Solutions - now just a call away

Payroll Processing

Payroll Statutory Compliance & Reporting

Employee Query Management

Tax Calculation & Verification

Payroll Reconciliation

Statutory & MIS Reporting

Employee Self Service Portal

Gross-to-net processing

Scope of Services

Year end Activity

Pay Slip

IT Calculations

Form 16 (TDS Certificate)

PF (Yearly Returns)

ESI (Half yearly Return)

PT (Yearly Return)

Quarterly IT Return(Form 24)

Other Reports as per SLAs

Scope of Services

Payroll Management Services

Salary Calculation

Attrition Details

New Joinee Details

LOP Details

MIS

Statutory Reportsunder various laws

Payroll Service

Payroll Management

Migration Process

Our Technology

Capable of handling multi variables for single element

Compatible for all financial systems to push & pull data through connectors

Flexi-coding

Major structural changes in less than 30 working hours

Source code owned by Adecco

Two-tier architecture

Scalability

Web solution for employee requirements

Key Capabilities

Technology Architecture

Software used - Knowledge designed by Adecco - Profit 5RM &implemented by Agile Labs.

Validation

Reconciliation

Live

Flexible database structure

Global Suite

Pay Suite

Company Suite

Two-tier architecture

GUI

DATABASE

Business Rules

Scoping

Database Setup(Business Rules Mapping)

Data Collection

Dry Run

Parallel Run

Sign offCUD & Live run outputs

Client Understanding Document (CUD)

Sign off’sCUD & Reconciliation

OverallMaintenance of Employee Database

Payroll Process

Standard Outputs

Reports

EmployeePay slip - hard copy/ E-mail Quarterly Tax computation sheet - hard copy/ email Online access for pay slip, Income Taxcomputation & reimbursements

EmployerPF/EPS Contribution details

PT recovery (State wise and slab wise) - Monthly

ESI - Monthly Contribution details and data for half yearly returns

PF-Annual Returns in Form 6A

Income Tax - Form 16, Form 24 (e-filing) & Form 24 Q (Quarterly returns)

Labor Welfare Fund recovery details as per statutory deduction

Other ReportsPay Register

Net Pay Advice

Journal Voucher

Loan Register

Data Security MeasuresMultiple levels of Security can be given

Data base Administrator controls the Oracle database

Different levels of Security can be defined at different levels namely User Access Control, View, Print, Modify, Add and Delete

Scheduled data base backup system with full data as well as client-wise data backup

The Adecco AdvantageDefined team structure

Process/ Domain expertise from existing database (64,000+ associates)

Process capability - Multiple market segment

Adecco Reach - presence across 30 cities/ towns pan India

Structured Technology Solution - increases process capability

Centralised processing to enable effective control

Regional SPOC (Specific Point of Contact)

100% confidentiality of customer’s payroll information is maintained

brochure consolidated

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