CA(1B) Researching Broadband Internet Services available to SMEs in Ireland

SME: OFF-THE-WALL DESIGNS

Company Infrastructure:DirectorAssistant DirectorGeneral ManagerTwo main designers

Company based in Home Office in Dundrum, South Dublin.

OFF-THE-WALL DESIGNS

Technical Infrastructure:Three PC’s: Director, Assistant

Director and Manager.Two PC’s each for both Designers;

(with several monitors)Each person has there own laptop

also.One Landline with six extensions.Each person is using there own

mobile broadband at cost to the company.

COMPANIES THAT ARE PROVIDING BROADBAND ACCESS TO THE INTERNET IN THIS AREA:

Eircom Broadband

Perlico

Chorus NTL

Imagine

Bt Broadband

MOBILE BROADBAND PROVIDERS IN THIS AREA:

Vodafone Home and Mobile Broadband

Meteor Mobile Broadband

O2 Home and Mobile Broadband

3G Mobile Broadband

TELECOMMUNICATIONS

Off-The-Wall Designs

Telephone landlineFax Mobile BroadbandLarge HD screen for viewing

graphic designs

MEDIUM OF COMMUNICATION

The mediums of communication are

Telephone (six phone extensions, one for each person and use for phone conference)

Internet Broadband (email and website)

OPTIONS

The option that is best suited for this home office is to have one main provider for broadband, landline, fax and television.

Chorus NTL can provide all of these in one connection pack.

CHORUS NTL

Chorus NTL can provide a service package that can meet the company’s needs.

It will provide phone landline, internet broadband, wireless router and digital TV for the HD ready television.

CHORUS NTL

This Chorus NTL deal at €70 per month called “Fibre Web” will provide:Digital TVDigital+Fibre Power Broadband 15MbFREE wireless router Home Phone with Anytime WorldFREE cordless phone

CHORUS NTL

There is also an upgrade option for the “Fibre Web” package, for an extra €15 per month, Chorus NTL will provide:

Upgrade to Digital+ HDMulti Room ViewingFibre Power Broadband 30Mb

CHORUS NTL

Another option is the “Fibre Ultimate” package at €95 per month, it will provide: Large Digital TV pack 9 HD channels with Digital+ HD Includes 50 Premier League matches with ESPN

and Setanta Ireland Sky Sports Fibre Power Broadband 15Mb Home Phone with Anytime World FREE cordless phone FREE wireless router

CHORUS NTL

There is an upgrade available for “Fibre Ultimate” also. It has all the same features as Fibre Ultimate for an extra €15 per month: The owner can avail of:

Multi-Room ViewingInternet Broadband Speed of 30Mb

OPTION 1: FIBRE WEB

This option will provide

Digital TV: the designers can view their graphic designs on their HD ready TV and also use it as a PC monitor

High broadband speed of 15mb: everyone can use it at the same time.

Landline telephone

OPTION 2: FIBRE WEB UPGRADE

This option is an upgrade of option one with some differences:The television will be upgraded to

High Definition which will maximise the image richness and sharpness for the designers when making/viewing their designs.

Multi-room viewing: the designers can add more television screens to their office and all can viewed at the same time.

OPTION 2: FIBRE WEB UPGRADE

The internet speed will be upgraded to 30Mb: this will allow the designers to possibly add more PCs and still have fast broadband and download large files very quickly.

OPTION 3: FIBRE ULTIMATE

Digital and High Definition quality for the television, rich and sharp image quality, ideal for graphic designers.

Landline: each employee can have their own phone line extension for multiple telephone calls.

Fast internet broadband speed, 15Mb, everyone can use it at the same time

OPTION 4: FIBRE ULTIMATE UPGRADE

This option is an upgrade of option three with some differences:Multi-room viewing: the designers

can add more television screens to their office and all can be viewed at the same time.

The internet speed will be upgraded to 30Mb: this will allow the designers to possibly add more PCs and still have fast broadband and download large files very quickly.

OPTIONS...COST OUTLINE

Option 1: Fibre Web

No installation fee if purchased online

€70 per month

A €20 Equipment Activation fee applies for every Digital box or Fibre Power Broadband service that is not ordered online

OPTIONS......COST OUTLINE

Option 2: Fibre Web Upgrade No installation fee if purchased online Initial €70 per month for Fibre Web plus €15 for

Multi-Room upgrade and broadband speed upgrade to 30Mb

A connection fee of €50 applies to each box ordered for Multi Room Viewing

A €15 Downgrade Administration Fee will be applied anytime a downgrade is wanted on any element of the service.

OPTIONS.....COST OUTLINE

Option 3: Fibre UltimateNo installation fee if purchased

online

€95 per month

A €20 Equipment Activation fee applies for every Digital box or Fibre Power Broadband service that is not ordered online

OPTIONS..........COST OUTLINE

Option 4: Fibre Ultimate Upgrade

No installation fee if purchased online Initial €95 per month for Fibre Web plus €15 for

Multi-Room upgrade and broadband speed upgrade to 30Mb

A connection fee of €50 applies to each box ordered for Multi Room Viewing

A €15 Downgrade Administration Fee will be applied anytime a downgrade is wanted on any element of the service.

SME PACKAGES

Chorus NTL have telephone and broadband packages for Small to Medium Enterprises that are cost effective to residential packages.

Chorus NTL can fit up to six telephone lines

in their SME packages which is very suitable for small businesses.

SME OPTIONS Three options are available to SME’s; Basic, Professional and

Premium.

SME OPTIONS

SME Option 1: Basic

Connection fee €80Broadband Speed 10MbTwo Voice LinesNo Line Rental Fee€49 per month

SME OPTIONS

SME Option 2: Professional

Connection Fee €80Broadband speed 20MbFour Voice LinesNo Line Rental Fee€59 per month

SME OPTIONS

SME Option 3: Premium

Connection Fee €80Broadband speed 30MbSix Voice LinesNo Line Rental Fee€69 per month

RECOMMENDATIONS

The package best suited for the company, Off The Wall Designs is the SME Premium Package from Chorus NTL.

It is cost effective compared to the residential packages and has all the basic needs for a small company. The broadband speed is suitable for a design company that would be viewing high definition images and downloading large files. The multiple voice lines with this package match the company infrastructure.

COMPARISONS.......

India continues to be one of the fastest growing telecom markets in the world.

If the SME were situated in India, here is an outline of the business telephone and broadband packages available.

INDIA BROADBAND OPTIONS

Spectranet Bandwidth provided: 64 kbps to 155 Mbps Technology used: Internet through cable, DSL,

IP VPN, leased-line access, with connectivity options (DSL, pure fiber, coaxial, radio, and Ethernet)

Market segment targeted: Corporates, SOHOs, SMEs, institutions, and Households

Tariff: SpectraSPEED (Internet through cable): Starter Surf Rs 1,500; Power Surf Rs 7,000SpectraDSL (Internet through Digital Subscriber Line) Starter Surf Rs 300; Power Surf Rs 8,500

€25 - €117 per month

INDIA BROADBAND OPTIONS

Zeenext Bandwidth provided: 128 kbps to 25 Mbps Market segment targeted: Corporate, residential,

colleges Tariff: Corporate connection One-time activation

charges Rs 1,000; Cabling charges Rs 5,000; Cost of cable modem Rs 12,000; Monthly charges Rs 6,000; Service charges Rs 500 per month (permits 1,600 MB of data transfer per month, Rs 4 per MB after that)

Home users (64 kbps): One-time activation charges Rs 500; Cost of modem Rs 12,000; Monthly charges: Rs 1,500 per PC per month

€300 first time connection, €25 per month

ARTS ORGANISATIONS IN INDIA

Arts Organisations in India use an array of different new media technologies.

www.art.in This site is an online directory for Arts Organisations, Artists, Online Galleries, Buy and Sell Arts and Art News and Events in India.

Indradhanu School of Music in Kolkata uses a Facebook page to inform its student of upcoming events and information