brick by brick, building a solid digital media strategy

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Small Business Sales Summit Brick by Brick – Building a Solid Digital Media Strategy

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My Presentation at Small Business Sales Summit in Kelowna

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Page 1: Brick by Brick, Building a Solid Digital Media Strategy

Sma l l Bus iness Sa les Summi t

Brick by Brick – Building a Solid Digital Media Strategy

Page 2: Brick by Brick, Building a Solid Digital Media Strategy

Frithjof Petscheleit

Digital Media Strategist

Web Designer

Social Media Educator

BlueBird Business Consulting offers a full range of

digital media services from building a social media

strategy, website development and social media

training to fully outsourced social media

management services.

facebook/BusinessBlueBird twitter/bluebirdbcBusinessbluebird.com

Page 3: Brick by Brick, Building a Solid Digital Media Strategy

Building a solid Digital Media Strategy

8 of 10 SMBs use Social Media for Business Growth

(Hubspot Feb 2014)

33,000,381 Internet Users in Canada

95%

500 Million Tweets / Day

(internetlivestats.com)

19 Million Users13 Million Canadians access

Facebook at least once a month

(2013 Financial Post)

40,000/sec Google searches

(internetlivestats.com)

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Page 4: Brick by Brick, Building a Solid Digital Media Strategy

Back to the future

Page 5: Brick by Brick, Building a Solid Digital Media Strategy

1Not allocating enough resources

Top 3 MistakesBusinesses still make

Page 6: Brick by Brick, Building a Solid Digital Media Strategy

How can you squander even one more day not taking advantage of the

greatest shifts of our generation? How dare

you settle for less when the world has made it so

easy for you to be remarkable?

Page 7: Brick by Brick, Building a Solid Digital Media Strategy

1

2

Not allocating enough resources

Too many sales pitches

Top 3 MistakesBusinesses still make

Page 8: Brick by Brick, Building a Solid Digital Media Strategy

It’s called “Social Media”

Not“Buy my S**t

Media”

Page 9: Brick by Brick, Building a Solid Digital Media Strategy

1

2

Not allocating enough resources

Too many sales pitches

3 No Plan

Top 3 MistakesBusinesses still make

Page 10: Brick by Brick, Building a Solid Digital Media Strategy

Sales and

Marketing

Digital MediaAll

DepartmentsCustomer Service CEO

Page 11: Brick by Brick, Building a Solid Digital Media Strategy

Concerns

Consider shifting resources from ineffective areas to

digital.

StaffingBig budget can be replaced

with creative talent and time

Drain on Staff resources

1Financial ConcernsHiring effective digital media

experts costs money

2 ROICalculating return on

investment can be difficult

3

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Page 12: Brick by Brick, Building a Solid Digital Media Strategy

$$ Investments

Direct investment only

pay per click

AdsWeb design,

Platform design

Infrastructure Owner hours

Staff hours

Agency hours

Hours

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Page 13: Brick by Brick, Building a Solid Digital Media Strategy

Strategies

These are mostly ineffective and a waste of resources!

What ever is easiest1

The cheapest2

What others do3

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Page 14: Brick by Brick, Building a Solid Digital Media Strategy

Posting ads or

listings on

Facebook is

NOT Marketing

Posting

“Stuff”

Page 15: Brick by Brick, Building a Solid Digital Media Strategy

Digital Media AssetsMore than just Social Media

WebsiteResponsive / Mobile

Static company

information, contact

and point of sale

BlogCenter of Web presence

Center of Website

SEO, Relationship

building, building

trust

Email MarketingNurture Relationships

Over 90% saturation

Increasingly mobile

Social MediaDaily real-time conversation

Inform, entertain, build

relationships and trust

ImageDigital Story telling

Pinterest, Instagram,

Flickr….

VideoEntertain and Inform

YouTube, Vimeo,

Vine, Instagram

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Page 16: Brick by Brick, Building a Solid Digital Media Strategy

Digital MediaStrategyDigital MediaStrategy Define

target

audience

1 Each audience

requires a unique

strategy

Research

Audience

preferences

2 surveys, analyze

competition

ask and listen

Execute3 Create content plan

aligned with

Business goals

Analyze4 Everything digital

can be measured

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Page 17: Brick by Brick, Building a Solid Digital Media Strategy

Digital MediaStrategyDigital MediaStrategy Define

target

audience

1 Each audience

requires a unique

strategy

Research

Audience

preferences

2 surveys, analyze

competition

ask and listen

Execute3 Create content plan

aligned with

Business goals

Analyze4 Everything digital

can be measured

facebook/BusinessBlueBird twitter/bluebirdbcBusinessbluebird.com

Page 18: Brick by Brick, Building a Solid Digital Media Strategy

Where do they live?

How old?Where

dotheyHang out?

Where are

they in Life?

Define AudienceThe better you can define your audience the more effective you

can be

Create a strategy for each audience

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Page 19: Brick by Brick, Building a Solid Digital Media Strategy
Page 20: Brick by Brick, Building a Solid Digital Media Strategy

Putting the pieces together

Page 21: Brick by Brick, Building a Solid Digital Media Strategy

Content Marketing PlanNo outside provider can know your business as well as you do

You have to take charge!

AlignAlign digital marketing

with business plan

and offline marketing

Publishing CalendarPlan content

according to audience

and goals

DirectionCompany owner /

CEO to provide

direction

SupportUse one piece of

content on different

platforms

BrandingCarry your logo,

colours style through

all of your assets

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Page 22: Brick by Brick, Building a Solid Digital Media Strategy

ContentConsideration

s

Call to action

DefineGoal

Consider differentCultures

Share

PostUpdate

What worked? What didn’t ?

Analyze

Page 23: Brick by Brick, Building a Solid Digital Media Strategy

Don't be afraid to get creative and experiment

Page 24: Brick by Brick, Building a Solid Digital Media Strategy

Listen & Analyze

Monitor

keywords

Survey

audience

• Google Analytics• Facebook Insights• ……

Analytics

Listen

AdjustStrategy

What worked?

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Page 25: Brick by Brick, Building a Solid Digital Media Strategy

WebsiteBlogEmail

Facebook Twitter

Snapchat

InstagramYouTube

Pay per click

LinkedInSEO

Webinars

Pinterest

Podcasts

Page 26: Brick by Brick, Building a Solid Digital Media Strategy

Your next stepsA digital media strategy needs to be reviewed and adjusted

continuously

Gain control

over all online

assets• Website• Social Media• Analytics

One

Find your target

audience and

find out where

it spends time

Two

Create strategy

Marketing plan

Communication

s plan

Budget

Three

Learn what

worked and

what didn’t

Adjust strategy

regularly

Four

Control Decide onTarget

Plan Execute&Adjust

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Page 27: Brick by Brick, Building a Solid Digital Media Strategy

BlueBird Business Consulting

/BusinessBluebird

@BluebirdBC

ca.linkedin.com/in/bluebirdbc

50% off 1hr Digital Strategy consultation

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