BRIAN ANDREWS1808 Woodland St. Nashville, TN 37206 (404)520-3355

brian.andrews1270@gmail.com

RESULTS DRIVEN MANAGER known for success in team management, designing & implementing new processes, and the ability to recognize further areas of improvement across all back office and project base functions.

KEY SKILLS

Teambuilding & Training

Process Improvement

Project Management & Customer Service

Trend Reporting and Statistical Analysis

PROFESSIONAL EXPERIENCE

INSIGHT GLOBAL, LLC. September 2009-current Atlanta, GA Insight Global, Inc. is a privately held organization that provides long term, short term, temp-to-permanent, and permanent technical staffing services throughout the United States and Canada. Insight Global was ranked as the fastest growing staffing firm between 2006-2011 and is currently the 3rd largest IT Staffing Firm and 19th largest staffing firm.

Revenue Verifications Manager May 2015-CurrentMaintained responsibilities of Verification Supervisor and added new responsibilities. Managed team of 8 Verification specialists adding headcount to manage a growing workload. Maintained weekly audit totals for ~ 9,000 contractors timesheets and expense reports. Gave a presentation on a bi-weekly basis for the company’s new recruiters at their training seminar.

Achievements: Implemented new processes and automated reporting for retro payment of

commissions to sales force. This reduced the weekly reconciliation effort from a 16 hour to 6 hour process.

Developed new training program, training materials and audit reference guide for team.

Revenue Verifications Supervisor May 2014-April 2015Supervised team of 5 Verification Specialists responsible for auditing ~6,000 contractor’s timesheets and expense reports on a weekly basis. Responsible for approving specialists internal weekly timesheet & expenses, distributed appropriate workloads to specialists to ensure all audits were completed prior to appropriate weekly deadlines. Responsibilities included resolving complex customer issues, including set up and compliance questions, weekly analysis/trends of team effectiveness, host biweekly meetings with each Specialist to ensure monthly goals were met. Process retro commission pay outs to sales force for unique customer processes.

Achievements: Developed new training program, training materials and Verification Specialist

reference guide

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Brian Andrews

Maintained a 100% retention rate within department/company; developed & promoted 4 different specialists to a senior role within the team or to individual contributor roles within the corporate structure.

Developed & promoted multiple team member, maintained strong audit portfolio, and exceeded process improvement goals leading to a promotion

Accounts Receivables Specialist Tier 3 January 2013-April 2014Maintained responsibilities of Tier 1& 2 specialist along with adding new responsibilities. New responsibilities included running special projects for quarterly third party audit, invoicing customers on an on demand basis. Sending out daily cash tracking updates in regards to the monthly cash collection goal. Lead workshops to improve team’s customer service efforts by relationship building.Achievements:

Successfully maintained individual collection efforts of a $23MM individual portfolio of 20+ of the company’s largest revenue customers.

Exceeded call, activity, and collections goals leading to a promotion

Accounts Receivables Specialist Tier 2 December 2011-December 2012Maintained responsibilities as A/R Specialist and added new responsibilities. Managed a bi-annual call center project for the company’s sales conference. Responsibilities included taking escalation calls, writing a call script and training members of the team. Achievements:

Successfully maintained individual collection efforts of $18MM individual portfolio ~20% of total company’s aging.

Exceeded call, activity, and collections goals leading to a promotion

Accounts Receivable Specialist, December 2010-Decmber 2011Responsible for the collections of a $14MM portfolio made up of 150+ customers. Daily activities included making collections calls, preparing various customer reports, maintaining an accurate aging report, conducting account research and analysis, sending monthly customer statements, and interacting with customers to resolve outstanding issues.Achievements:

Exceeded call, activity, and collections goals leading to a promotion.

Professional Recruiter, March 2010-December 2010Maintained responsibilities of a recruiter and took on further responsibilities. Additional responsibilities such as training new recruiters along with co-leading a weekly development/training and goal setting meetings for recruiters. Achievements:

Successfully placed contractors generating over $275k in net Revenue.

Recruiter, September 2009-February 2010Responsible for sourcing and screening candidates for contract and temp to permanent positions with Fortune 1000 customers. Daily activities included conducting phone and personal interviews, checking managerial references, assisting completion of employment paperwork, setting up new client meetings, and interacting with clients. Maintained daily call & activity logs along with participating in sales development.

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Brian Andrews

Achievements: Exceeded call and activity goals leading to a promotion.

EDUCATION

AUBURN UNIVERSITY – Auburn, AlabamaBachelor of Science in Business Marketing, May 2009

TECHNOLOGY SUMMARY MS Office (Word, Excel, PowerPoint, Outlook) Microsoft Dynamics Great Plains

Fieldglass Peoplefluent IQ Navigator Beeline

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