brenda zapka resume notebook
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CAREER SUMMAR Y Dynam ic team leader, high motivat ed, organized and effici en t in fast-p aced multitask in g, whom possess es a positive, can do attitud e while working in a collabo rativ e, high pressure and deadlin e oriented environ m en t. Custom er service oriented and willing to work a flexibl e schedule. Success fu l workin g indepen d ent ly or as part of a team to achiev e objectives and sales goals. Dedicat ed to repres en ting my employ er with profes sio n al is m , enthusi as m , and integri ty. With my vast experi en ce in manual labor, food service, customer service, quality control, and visual commun icat io n s, I am confid en t in any line of work.
HIGHLIGHTS OF EXPERIENCE
•I have develo p ed a
broad range of skills ,
which suit the need s
of many employ ers .
EDUCATION Graphic Communicatio ns
Carroll University Waukesh a, W I 2009
SPECIALIZED SKILLS Customer Service/People Skills • Developed excellent interperson al skills and effective communication skills • Confid en t and friend ly when meeting and assistin g people to provide excell ent customer service • Effici ent , courteo us , and tactfu l handlin g clients either in person or over the telepho n e • Able to obtain and examin e all relevan t inform at io n to assess validity of complaint s and to determ in e possible solutions Leadership Skills/Organizational Skills • Superv is e, train, and motivat e others with the key aim of deliverin g company values and objectiv es • Maintain ed record s to control labor and materi al cost to insure maximu m compan y sales and budgets. • Ability to identify problem, set goals, creat e an action plan, complet e steps in order to see project to end • Highly effici ent in fast paced, multitas k in g, high-pressure deadlin e oriented environ m ent Manufacturing Skills • Ability to keep pace with repeti ti v e work during operatio n of mass product ion while operat in g machin ery • Mechanical ability to perfo rm setups, adjustm ent s, procedu res, capabil it i es, and limitatio ns of equipmen t to specifi cat io ns • Ability to interpret job specifi catio ns and steps of productio n through blueprint s, charts, diagram s, and measu rem ent s • Trained to monito r quality, output, and product iv ity through all aspects of product io n to develop best product possible
• I am able to
confid en tly carry
out the duties you
are seeking with a
Minimu m of instruct io n.
Printing &Publishing Waukesha County Technical College Pewaukee, WI 2006
• Dyn am ic team leader,
highly motivat ed , Organ ized and
effici en t in fast-p aced
Multitask in g environ m en ts .
• Dedicat ed to repres ent in g
My employ er with Profess io n al i s m,
enthusi as m , and integrity. WORK EXPERIENCE Freelan ce Graph ic Design e r Janitor- Contract Position Assembly Print Finishin g Operato r- Season al Grill/Prep Cook - Season al Kitch en Manag er Assist an t Manag er Bindery Shift Lead Graph ic Design -Interns h ip Printer/Bin dery Operator
BZB -D es ig n s Sedona Staffin g Protek Medical Products ACT, Inc. Tipton Golf & Country Club Countryside Bar & Grill Subway Sandwich es Tidewater Direct LLC
Stuff N Mail Inc. Press wo rk s Prirrt in g Co.
Wilton, IA Muscatin e, IA Coralville, IA Iowa City, IA Tipton, IA New Liberty, IA Tipton, IA West Branch, IA Waukesha, WI Greenfield, WI
05/20 0 9 -Pres en t 06/2015-08/2015 03/2015-06/2015 12/2014-03/2015 06/2014-09/2014 01/2014-05/2014 09/2013-04/2014 08/2010-01/2013 09/20 0 8 -0 5 /2 0 0 9 05/19 9 8 -0 1 /2 0 0 7
•Succes s fu l workin g Indep en d en t ly or as part
Of a team to
achiev e objectives
and company goals.
• Professional demeanor, service oriented and
willing to work a flexible schedule.