brenda zapka resume notebook

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CAREER SUMMAR Y Dynam i c team leader, high motivat ed, organized and effici e n t in fast-p a c e d multitask in g, whom possess es a positive, can do attitud e while working in a collabo ra ti v e, high pressure and deadlin e oriented environ m en t. Custom e r servic e orient ed and willing to work a flexibl e schedule. Success fu l workin g indepen d ent ly or as part of a team to achiev e objectives and sales goals. Dedic a t ed to repres e n ti ng my employ e r with profes si o n al is m , enthusias m , and integrity. W ith my vast experience in manual labor, food service, customer service, quality control, and visual commun icatio n s, I am confid en t in any line of work. HIGHLIGHTS OF EXPERIENCE I have developed a broad range of skills , which suit the need s of many employ ers . EDUCATION Graphic Communicatio ns Carroll University Waukesh a, WI 2009 SPECIALIZED SKILLS Customer Service/People Skills Developed excellent interperson al skills and effective communication skills Confid en t and friend ly when meeting and assistin g people to provide excellent customer service Effici e nt , courteo us , and tactfu l handlin g clients either in person or over the telepho n e Able to obtain and examin e all releva n t inform a t io n to assess validity of compl ai nt s and to determ i n e possible solutions Leadership Skills/Organizational Skills Superv is e, train, and motivat e others with the key aim of deliverin g company values and objectiv es Maintain ed record s to control labor and materi al cost to insure maximu m company sales and budgets. Ability to identify problem, set goals, creat e an action plan, complete steps in order to see project to end Highly effici ent in fast paced, multitas k in g, high-pressure deadlin e orient ed environ m ent Manufacturing Skills Ability to keep pace with repeti ti v e work during operati o n of mass production while operat in g machin ery Mechanical ability to perfo rm setups, adjustm ent s, procedu res, capabil it i e s, and limitati o ns of equipmen t to specifi c a t io ns Ability to interpret job specificatio ns and steps of production through blueprints, charts, diagram s, and measurements Trained to monito r quality, output, and productiv ity through all aspects of productio n to develop best product possible • I am able to confid en tl y carry out the duties you are seeking with a Minimu m of instruct io n. Printing &Publishing Waukesha County Technical College Pewaukee, WI 2006 Dyn a m i c tea m leade r, highly motivat ed , Organ i z ed and effici en t in fast-p a c e d Multita sk in g environ m e n ts . Dedic at e d to repre s e nt in g My employ er with Profe ss io n al i s m, enthusi as m , and integrity. WORK EXPERIENCE Freel an ce Graph i c Design e r Janitor- Contract Position Assembly Print Finishin g Opera t o r - Season a l Grill/Prep Cook - Season al Kitch en Manag e r Assist an t Manag e r Bindery Shift Lead Graph i c Design -Interns h ip Printer/Bin dery Operator BZB-Designs Sedona Staffin g Protek Medical Products ACT, Inc. Tipton Golf & Country Club Countryside Bar & Grill Subway Sandwi c h e s Tidewater Direct LLC Stuff N Mail Inc. Press wo rk s Prirrtin g Co. Wilton, IA Muscati n e, IA Coralville, IA Iowa City, IA Tipton, IA New Liberty, IA Tipton, IA West Branch, IA Waukesha, WI Greenfie ld, WI 05/2009 -Present 06/2015-08/2015 03/2015-06/2015 12/2014-03/2015 06/2014-09/2014 01/2014-05/2014 09/2013-04/2014 08/2010-01/2013 09/2008-05/2009 05/1998-01/2007 Succes s fu l workin g Inde p e n d e n t l y or as part Of a team to achiev e objectives and company goals. Professional demeanor, service oriented and willing to work a flexible schedule.

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Page 1: Brenda zapka resume notebook

CAREER SUMMAR Y Dynam ic team leader, high motivat ed, organized and effici en t in fast-p aced multitask in g, whom possess es a positive, can do attitud e while working in a collabo rativ e, high pressure and deadlin e oriented environ m en t. Custom er service oriented and willing to work a flexibl e schedule. Success fu l workin g indepen d ent ly or as part of a team to achiev e objectives and sales goals. Dedicat ed to repres en ting my employ er with profes sio n al is m , enthusi as m , and integri ty. With my vast experi en ce in manual labor, food service, customer service, quality control, and visual commun icat io n s, I am confid en t in any line of work.

HIGHLIGHTS OF EXPERIENCE

•I have develo p ed a

broad range of skills ,

which suit the need s

of many employ ers .

EDUCATION Graphic Communicatio ns

Carroll University Waukesh a, W I 2009

SPECIALIZED SKILLS Customer Service/People Skills • Developed excellent interperson al skills and effective communication skills • Confid en t and friend ly when meeting and assistin g people to provide excell ent customer service • Effici ent , courteo us , and tactfu l handlin g clients either in person or over the telepho n e • Able to obtain and examin e all relevan t inform at io n to assess validity of complaint s and to determ in e possible solutions Leadership Skills/Organizational Skills • Superv is e, train, and motivat e others with the key aim of deliverin g company values and objectiv es • Maintain ed record s to control labor and materi al cost to insure maximu m compan y sales and budgets. • Ability to identify problem, set goals, creat e an action plan, complet e steps in order to see project to end • Highly effici ent in fast paced, multitas k in g, high-pressure deadlin e oriented environ m ent Manufacturing Skills • Ability to keep pace with repeti ti v e work during operatio n of mass product ion while operat in g machin ery • Mechanical ability to perfo rm setups, adjustm ent s, procedu res, capabil it i es, and limitatio ns of equipmen t to specifi cat io ns • Ability to interpret job specifi catio ns and steps of productio n through blueprint s, charts, diagram s, and measu rem ent s • Trained to monito r quality, output, and product iv ity through all aspects of product io n to develop best product possible

• I am able to

confid en tly carry

out the duties you

are seeking with a

Minimu m of instruct io n.

Printing &Publishing Waukesha County Technical College Pewaukee, WI 2006

• Dyn am ic team leader,

highly motivat ed , Organ ized and

effici en t in fast-p aced

Multitask in g environ m en ts .

• Dedicat ed to repres ent in g

My employ er with Profess io n al i s m,

enthusi as m , and integrity. WORK EXPERIENCE Freelan ce Graph ic Design e r Janitor- Contract Position Assembly Print Finishin g Operato r- Season al Grill/Prep Cook - Season al Kitch en Manag er Assist an t Manag er Bindery Shift Lead Graph ic Design -Interns h ip Printer/Bin dery Operator

BZB -D es ig n s Sedona Staffin g Protek Medical Products ACT, Inc. Tipton Golf & Country Club Countryside Bar & Grill Subway Sandwich es Tidewater Direct LLC

Stuff N Mail Inc. Press wo rk s Prirrt in g Co.

Wilton, IA Muscatin e, IA Coralville, IA Iowa City, IA Tipton, IA New Liberty, IA Tipton, IA West Branch, IA Waukesha, WI Greenfield, WI

05/20 0 9 -Pres en t 06/2015-08/2015 03/2015-06/2015 12/2014-03/2015 06/2014-09/2014 01/2014-05/2014 09/2013-04/2014 08/2010-01/2013 09/20 0 8 -0 5 /2 0 0 9 05/19 9 8 -0 1 /2 0 0 7

•Succes s fu l workin g Indep en d en t ly or as part

Of a team to

achiev e objectives

and company goals.

• Professional demeanor, service oriented and

willing to work a flexible schedule.