breaking the commodity barrier
TRANSCRIPT
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STRATEGIC MANAGEMENT-II
Case: Breaking the commoditybarrier
Submitted to:
Dr. V.S. Pai
Submitted by: Group3
Manu Gupta (47)
Shaik Jilani (80)
Vijeta Deuskar (99)
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1Q. what are the most important factors that are affecting the future of
industrial gases now? What is HGILs position on each of these factors?
What needs to be done?
IMMINENT ENTRY OF GLOBAL GAS MAJORS
As government has allowed FDI in the gas sector, numbers of transnational are now eyeing
the Indian market.
E.g.AGS of Sweden, Nippon gas of Japan, Pristine AIR of Germany etc
In the case we can see the impact of global player as HGIL has just lost a bid worth 1200cr to
the hand of pristine air (Global gas major), which has been in the country for less than 6
months.
CURRENTLY HGIL IS SUBSIDIARY OF HOOPER INC.(CONNECTICUT BASED)COMPANY WITH 51% STAKE OF THE PARENT COMPANY.
Because of the fact that HGIL has been able to make a turnaround and is showing profits and
progress, Hooper inc is keen on raising its stake in HGIL from 51 to 74%, this will help
HGIL to get additional capital and in turn can invest to introduce new products and improve
its distribution network.
CHANGING DEMAND PARADIGM (NITROGEN: OXYGEN)
In developed economies NITROGEN: OXYGEN RATIO stands at 80:20, in India however
the ratio is reverse but in future it is bound to change.
Thus, the reversal of the Nitrogen: Oxygen ratio in favour of nitrogen could also be an area
of consideration; the expertise of Hooper Inc(PARENT COMPANY IMPACT). can be easily
utilised in this context. It will help the Indian company to produce nitrogen cost-effectively
through state-of-the-art technology. Apart from the existing applications, HGIL should
interact with user-industries to establish the process parameters, and develop indigenous
applications to facilitate the adoption of gas-based technologies.
CHANGING BUSINESS PARADIGM
Though HGIL has the largest share of merchant segment yet, Managing Director Harpreet
Duggal and his team should not lose sight of the changing business paradigm. The merchant
segment should be best left to the small-time operators, who have the advantage of being
close to the customer.
Even if the merchant segment offers better sales realisations--it would be more than offset by
the attendant costs--the company should, gradually, reduce its presence in the low end of the
market, which is characterised by the sales of loose cylinders. A close watch on the Total
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Delivered Cost (TDC) is crucial to the profitability of the gas business. Since freight is a
major cost component, proximity to the customer is an important factor in reducing the TDC.
This along with technology is one of the reasons why there is a gradual shift in the industrial
gases market towards tonnage plants.
Customers so far have been procuring gases through cylinders or small pipeline while large
companies has set up captive capacities. today, many customers are sourcing gases through
Build, Own, Operate route.(BOO)
HGIL as recently as 2 months before has secured an order from swadeshi steels limited to set
up 1300 TDP plant at Bhillai on a BOO basis. This approach helps HGIL to cut TDC.
Therefore HGIL is doing no wrong in securing BOO based orders.
HGIL needs to recheck the viability of plants which are at far off places from their customer
base.
Focusing on customer by providing value services
As a product, Industrial gas cant be differentiated
Thus it becomes important for the gas provider to differentiate the mode of service, the
quality of service by designing tailor made and customer specific packages.
HGIL is thinking in the right direction to follow its parent company by providing gas
solutions to chemicals, petrochemicals and refining sectors which have huge potential inIndia. As steel industry is going through a lean patch a little shift in focus is needed more
towards refineries.
Q2.Given the SWOT for the firm, how should Mr. Duggal develop a
business strategy to fulfill the two-fold mandate given to him? (Each point
in the SWOT statement needs to be addressed in your analysis)
BUSINESS STRATEGYis to consolidate leadership by accessing HOOPER INCS
technology and strengthening its own R&D efforts and to differentiate ourselves from the
competitors on the basis of value added services
HGIL should concentrate on improving its presence in the high-margin segments. To do so, it
must focus on the target customer. The national market for industrial gases could be split into
4 geographical zones. Bulk users in sectors like petrochemicals, steel, chemicals, electronics,
smelting, and food-processing can be identified by their prime locations. Since gas-
generation is a non-core business for these user-industries, they would be reluctant to invest
capital in such activities.
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Considering that one of the strengths of HGIL is large pool of scientific talent, HGIL need to
leverage upon this and try to cater to the needs of increasing user segments by providing
tailor made services as per the different requirements of each segment.
HGIL enjoys credibility in the eyes of the customer as it is a more than 50 year old company
and has become a brand in Indian market. New products launched by HGIL will definitely
catch the eye of customer.
As huge cost of transportation is a weakness for HGIL because of setting up of plants at
unviable locations like Guwahati and Kanpur there is a need for HGIL to reconsider its
decision or close them down. At the same time HGIL also should look at financial viability of
each of their 16 plants
HGIL has experience in the past that investing in the technology reduces the fixed cost in
terms of lower power consumption. Therefore HGIL needs to continuously upgrade
themselves to the state of the art technology so as to remain cost effective.
As wage costs even today is 11 percent of total sales it still constitutes a large share and
therefore an effort should be made to bring it down to the acceptable level of 8 percent. It can
be done by reintroducing VRS.
HGIL needs to keep its focus on its core business of Industrial and medical gases, they need
to develop different products and different markets in their core business. Selling off welding
seems to be in right direction.
HGIL should focus on its quality parameters and by providing value based solutions to thecustomers in order to overcome the competition of low-cost operators.
Thank you