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    STRATEGIC MANAGEMENT-II

    Case: Breaking the commoditybarrier

    Submitted to:

    Dr. V.S. Pai

    Submitted by: Group3

    Manu Gupta (47)

    Shaik Jilani (80)

    Vijeta Deuskar (99)

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    1Q. what are the most important factors that are affecting the future of

    industrial gases now? What is HGILs position on each of these factors?

    What needs to be done?

    IMMINENT ENTRY OF GLOBAL GAS MAJORS

    As government has allowed FDI in the gas sector, numbers of transnational are now eyeing

    the Indian market.

    E.g.AGS of Sweden, Nippon gas of Japan, Pristine AIR of Germany etc

    In the case we can see the impact of global player as HGIL has just lost a bid worth 1200cr to

    the hand of pristine air (Global gas major), which has been in the country for less than 6

    months.

    CURRENTLY HGIL IS SUBSIDIARY OF HOOPER INC.(CONNECTICUT BASED)COMPANY WITH 51% STAKE OF THE PARENT COMPANY.

    Because of the fact that HGIL has been able to make a turnaround and is showing profits and

    progress, Hooper inc is keen on raising its stake in HGIL from 51 to 74%, this will help

    HGIL to get additional capital and in turn can invest to introduce new products and improve

    its distribution network.

    CHANGING DEMAND PARADIGM (NITROGEN: OXYGEN)

    In developed economies NITROGEN: OXYGEN RATIO stands at 80:20, in India however

    the ratio is reverse but in future it is bound to change.

    Thus, the reversal of the Nitrogen: Oxygen ratio in favour of nitrogen could also be an area

    of consideration; the expertise of Hooper Inc(PARENT COMPANY IMPACT). can be easily

    utilised in this context. It will help the Indian company to produce nitrogen cost-effectively

    through state-of-the-art technology. Apart from the existing applications, HGIL should

    interact with user-industries to establish the process parameters, and develop indigenous

    applications to facilitate the adoption of gas-based technologies.

    CHANGING BUSINESS PARADIGM

    Though HGIL has the largest share of merchant segment yet, Managing Director Harpreet

    Duggal and his team should not lose sight of the changing business paradigm. The merchant

    segment should be best left to the small-time operators, who have the advantage of being

    close to the customer.

    Even if the merchant segment offers better sales realisations--it would be more than offset by

    the attendant costs--the company should, gradually, reduce its presence in the low end of the

    market, which is characterised by the sales of loose cylinders. A close watch on the Total

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    Delivered Cost (TDC) is crucial to the profitability of the gas business. Since freight is a

    major cost component, proximity to the customer is an important factor in reducing the TDC.

    This along with technology is one of the reasons why there is a gradual shift in the industrial

    gases market towards tonnage plants.

    Customers so far have been procuring gases through cylinders or small pipeline while large

    companies has set up captive capacities. today, many customers are sourcing gases through

    Build, Own, Operate route.(BOO)

    HGIL as recently as 2 months before has secured an order from swadeshi steels limited to set

    up 1300 TDP plant at Bhillai on a BOO basis. This approach helps HGIL to cut TDC.

    Therefore HGIL is doing no wrong in securing BOO based orders.

    HGIL needs to recheck the viability of plants which are at far off places from their customer

    base.

    Focusing on customer by providing value services

    As a product, Industrial gas cant be differentiated

    Thus it becomes important for the gas provider to differentiate the mode of service, the

    quality of service by designing tailor made and customer specific packages.

    HGIL is thinking in the right direction to follow its parent company by providing gas

    solutions to chemicals, petrochemicals and refining sectors which have huge potential inIndia. As steel industry is going through a lean patch a little shift in focus is needed more

    towards refineries.

    Q2.Given the SWOT for the firm, how should Mr. Duggal develop a

    business strategy to fulfill the two-fold mandate given to him? (Each point

    in the SWOT statement needs to be addressed in your analysis)

    BUSINESS STRATEGYis to consolidate leadership by accessing HOOPER INCS

    technology and strengthening its own R&D efforts and to differentiate ourselves from the

    competitors on the basis of value added services

    HGIL should concentrate on improving its presence in the high-margin segments. To do so, it

    must focus on the target customer. The national market for industrial gases could be split into

    4 geographical zones. Bulk users in sectors like petrochemicals, steel, chemicals, electronics,

    smelting, and food-processing can be identified by their prime locations. Since gas-

    generation is a non-core business for these user-industries, they would be reluctant to invest

    capital in such activities.

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    Considering that one of the strengths of HGIL is large pool of scientific talent, HGIL need to

    leverage upon this and try to cater to the needs of increasing user segments by providing

    tailor made services as per the different requirements of each segment.

    HGIL enjoys credibility in the eyes of the customer as it is a more than 50 year old company

    and has become a brand in Indian market. New products launched by HGIL will definitely

    catch the eye of customer.

    As huge cost of transportation is a weakness for HGIL because of setting up of plants at

    unviable locations like Guwahati and Kanpur there is a need for HGIL to reconsider its

    decision or close them down. At the same time HGIL also should look at financial viability of

    each of their 16 plants

    HGIL has experience in the past that investing in the technology reduces the fixed cost in

    terms of lower power consumption. Therefore HGIL needs to continuously upgrade

    themselves to the state of the art technology so as to remain cost effective.

    As wage costs even today is 11 percent of total sales it still constitutes a large share and

    therefore an effort should be made to bring it down to the acceptable level of 8 percent. It can

    be done by reintroducing VRS.

    HGIL needs to keep its focus on its core business of Industrial and medical gases, they need

    to develop different products and different markets in their core business. Selling off welding

    seems to be in right direction.

    HGIL should focus on its quality parameters and by providing value based solutions to thecustomers in order to overcome the competition of low-cost operators.

    Thank you