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March 2015 Network Communications Improvement & Network Branding Next Steps Dannielle Blumenthal, Associate Director for Communications, AMNPO Network Meeting of Institute Leaders The White House | Washington, DC March 19, 2015

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Page 1: Branding Presentation - NNMI - Work Sample

March  2015

Network  Communications  Improvement  &  Network  Branding  Next  Steps

Dannielle  Blumenthal,  Associate  Director  for  Communications,  AMNPONetwork  Meeting  of  Institute  LeadersThe  White  House  |  Washington,  DC

March  19,  2015  

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What  We'll  Cover  Today

• Activities  Thus  Far– Defining  Terms– Establishing  Goals

– First  Steps

• Metrics– Quantitative

– Qualitative

• Future  Plans– Guidance  Received– New  Initiatives

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LookingBack

(since  Dec.  2014)

11/16/16 3

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Activities  Thus  Far:  Defining  Terms:  Foundational  

Institute =  the  individual   Institute  for  Manufacturing   Innovation

Network =  the  infrastructure  that  connects  &  supports   the  Institutes

Program =  Institute  +  Network

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Activities  Thus  Far:  Defining  Terms:  Terms  of  ArtCommunications  – information   flow

Brand  – official   symbol  or  identifier  of  an  entity

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Activities  Thus  Far:  Defining  Terms:  Functional  Terms

Network  Symbol  – official  identity   symbol  at  the  Network  &  Program  Levels

Interim  WordmarkFor  Program  Office

No  EquivalentFor  NNMI

Network  Communication– information  flow  at  the  Network  &  Program  Levels

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Activities  Thus  Far:  Establishing  Goals

Communication  Infrastructure• Institutes  -­‐ consistent  Network   info  &  messaging• Network -­‐ sharing  best  practices• Program -­‐ providing  info  to  the  public  

Strong  Brand  • Institutes -­‐ own  brands  in  their  own  

contexts• Network -­‐ coherent  and  cohesive  entity

• Program -­‐ identify  itself  to  relevant  audiences

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Activities  Thus  Far:  First  Steps

Research  &  Strategic  Planning•WH  Guidance•Guidance  &  Input  -­‐ DOC,  FEC,  IWT,  NIST  Public  Affairs,  AMNPO  (plus  DOE  and  DOD)•Brand  Capabilities   Research•External  Consultants  for  AMNPO  -­‐ Communication  &  Web

Network  Communication•Testimony,  Executive  Briefs,  Hill  Communication,  Presentations•Articles   for  Site  Selection  Magazine  &  Commerce  Blog•Media  Interview  with  IndustryWeek•Web  Enhancements,  Twitter,  LinkedIn,  Email  News  Bulletin•Institute  Conference  Call/Yammer   Pilot•Common  Mission  Language  (from  White  House)

Network  Branding•Interim  Wordmark•Interim  Graphical  Templates

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Activities  Thus  Far:  First  Steps:  Mission  Statement

Program  Advance  American  domestic  manufacturing  innovation   by  creating  an  effective  manufacturing  research  and  development  infrastructure  for  U.S.  industry   and  academia  to  solve  industry-­‐relevant  problems.  

Network  Maximize  the  integrated  impact  of  the  manufacturing  innovation   institutes  on  U.S.  manufacturing  competitiveness.  

Institute  Create  and  strengthen  American  manufacturing  hubs   through  sustainable  industry-­‐led   innovation  institutes  that  create,  showcase,   and  deploy   new  capabilities.

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Activities  Thus  Far:  First  Steps:  Key  Objectives

R&DBridge  the  gap  from  invention   to  scale  production  of  new  processes  and  materials,  each  with  a  distinct  technology  focus.  

Workforce  DevelopmentBuild  workforce  skills   at  all  levels  and  enhance  manufacturing  capabilities  in  companies   large  and  small.  

CollaborationDraw  together  the  best  talents  and  capabilities   from  all  the  partners  to  build   the  proving  grounds  where  innovations   flourish   and  to  help  advance  American  domestic  manufacturing.

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Metrics:  Quantitative• Website  Visits  -­‐ 1275/week  (up  from  1000/week  in  January  2015)• News  Bulletin  -­‐ 600  subscribers  (up  from  57  in  Dec.  2014)• Twitter  -­‐ 41  followers    (new  account  initiated  March  2015)• LinkedIn  members  -­‐ 9  (new  group  account)• YouTube  Channel  (automated)  – 24+  videos

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Metrics:  Qualitative

• Positive– Immediately  "get"  the  importance  of  mission  &  want  to  help– Quality  of  communication  is  high  &  approach  innovative– Appreciate  opportunity  to  share  best  practices– Customer  service  level  from  AMNPO  is  high;  thanks  for  the  support

• Negative– Network  mission,  function  &  activities  not  clear;  many  unanswered  

FAQ– Missing  opportunity  to  establish  flag  to  rally  around– Need  more  information  +  consistent  messaging  from  Washington– Must  clarify  roles  &  responsibilities– Communication  function  insufficiently  resourced  

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Future  Plans

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The  Future

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Future  Plans:  Guidance  Received

Network  Brand  (WH  3/15)

Communication  Campaigns  -­‐New  

Institutes  (DOC    2/2015)

Convene  the  Network  

(R.A.M.I.,  12/2014)

Strong  Network  Brand  &  

Communication  (AMP  2013/14)

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Future  Plans:  Guidance  Received:  Branding

“Deputies  approved  that  the  NNMI  Network  should  have  a  Network  brand  and  that  Network  brand  should   be  affixed  to  each  Institute  in  some  manner  (with  a  broad  range  of  possibilities   for  how  to  do  so).”

“Deputies  tasked  the  interagency  team  with  developing   in  two  weeks  a  proposal   for  preparing  a  specific  branding   proposal  for  Deputies   to  approve.”

“Action:    The  Interagency  Program  Offices  will  develop  a  proposal   for  creating  a  concrete  Network  and  Network  affinity  branding  proposal,  with  input  from  the  Institute  directors  and  ultimate  approval  for  the  brand  from  Deputies,  by  March  20"  (e.g.,  ASAP  -­‐ new  deadline  TBD)  

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Possible  Network  Brand:  “Prodigy”  (Concept)

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Sample  Affinity  Brand  Strategy:  “Prodigy”  (Concept)

Federal  ContextAlone

Institute  Context  Alone

Joint

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Future  Plans:  New  Initiatives

Network  Communication• Web  Upgrade  (Pending  FY16  Funding/NIST  Drupal  Upgrade)• Weekly  AMNPO  Director's  Update  Email• Monthly  Institute  Communicator  Conference  Call• Federal  POC  for  Communication  Requests  (e.g.,  Input  on  Documents)• Possible  Additional  Social  Media  Channels  

Network  Branding• NNMI  Rebrand  (Specifics  Pending  FY16  Funding)• Possible  National  Contest• Promote  FEC  Speeches  &  Communications  (Web,  Twitter,  LinkedIn)• Amplify  Institute  Highlights  (Web,  Twitter,  LinkedIn)

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Thank  You  -­‐ Stay  In  Touch!

Phone:   301-­‐975-­‐8324Email:   [email protected]:   www.manufacturing.govNews  Bulletin: https://public.govdelivery.com/accounts/USNIST/subscribers/newTwitter: @AdvMfgNPOLinkedIn: http://linkd.in/19nLqvrYouTube*: https://www.youtube.com/channel/UC3BR0b669CaNDbaElsEhJnw/videos*Auto-­‐generated