Brandi BurrisAddison, TexasCell: 682-521-7003Email: brandi1973@ymail.com

Summary of Qualifications/Skills:A highly motivated Business Analyst that is customer service, detail orientated, and a project driven team player with organizational, technical, administrative, and managerial experience. Proficient with software such as Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook), Windows (95/98/2000/NT/ME/Vista/7/8/10), SharePoint, Java, Python, and HTML. A solid management record with experience specializing in inventory, warehouse, logistics, and technology. Proven effective leadership with focus on process driven ISO documentation and supporting a staff with and environment of education and training.

Education:University of Phoenix –AA – IT Networking+ 2008 MIT Dept. of Electrical Engineering & Computer Science (edX)

Certificates: Foundations of Computer Science with Programming in Python 2015Introduction to Computational Thinking and Data Science 2015

Microsoft (edX)Certificates:Querying with Transact-SQL 2015Programming with C# 2016Programming with C++ 2016

Fundamental Certificates – 2015HTML FundamentalsSQL Fundamentals

Professional Experience:Randstad (Assigned at HP) – Business Analyst II / PC Tech Specialist April, 2014 to Present

CST(Central Staging Tool-HP created inventory tool) SME (Subject Matter Expert) First point of contact for system enhancements, failures, and data to end users and management Provide correction path for end user data manipulation and errors Test and resolve end user reported errors Track and document system bugs and failures that result in loss of data integrity System tools development and pseudo specifications for architecture team Advise and report to business controls for solutions to correct systemic bugs and process flows Analyze and test tools that sustain systemic functionality Coach facility on system changes that influence process and documentation changes Develop process driven documentation to support ISO9000 facility requirements in relation to

database corrections Interpret proposed processes for documentation for PERT (Project Evaluation Review Technique)

team in regards to database compliance and systemic flow

White Bluff Resort (Double Diamond) – Land Sales Office Manager/ Front Desk Clerk/ Housekeeping 2011-2013

Developed marketing plans for Golfing demographic focusing on upper middle class consumers Staffed Sales force Trained and developed classes for the sales force development Corrected discrepancies of payment accounts Inventoried viewing gifts for perspective buyers to increase sales Reconciled time keeping and bonus checks for sales force Managed and inspected undeveloped properties for sales force viewing opportunities Developed motivational and competitive goals for sales force beyond corporate basics

2008 – 2013 Continued Homeschool functions – CDL Driver

USPS – Acting Dock Supervisor/Mail Handler 2005-2008

Moved 1st, 2nd, 3rd, Overnight, and bulk classes of mail Staged FIFO Coordinate with rotating shift managers for continued coverage Inspect trailers for outgoing and incoming mail at all dock doors throughout shift Verify driver credentials, logging trailers, and test safety communicator lights at dock Created reporting methods for volume, staffing, damage, union grievances, maintenance, and

safety Achieved high scan rates as Mail Handler Trained new hires in department

2003 – 2005 Homeschool Treasure for Mooresville Indiana Homeschool group

Marsh Supermarkets – Store Manager Village Pantry 2003

Hire and replace staff Report sales and inventory discrepancies Investigate and resolve discrepancies Reconcile cash and deposits Resolved and mediate complaints from customers and staff Create and analyze P & L statements Exceeded operational corporate goals Promoting staff achievements to be rewarded at the corporate level

Kroger – Fuel Center Manager 2002-2003

Organized and overseen construction for building site of new fuel centers Staffed and trained all employees at new locations through grand opening Reorganized local inventory Retrained and replace staff after theft was investigated and resolved Created reporting for inventory and staffing requirements Changed an inner-city struggling store that was slated to close to a profitable and stabled staff

location