bpo future forward: 8 strategies to successfully meet staffing challenges

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@Infosys_bpo #HRoutsourcing 8 approaches to successfully meet staffing challenges THE HUMAN RESOURCE OUTSOURCING ( HRO ) SERIES

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Page 1: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

@Infosys_bpo #HRoutsourcing

8 approaches to successfully meetstaffing challenges

THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES

Page 2: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

@Infosys_bpo #HRoutsourcing

Talent acquisition has evolved into a more holistic process than before. It has touch points across planning, budgeting, employer branding, staffing, on-boarding and market intelligence, where staffing becomes the core function. This also means that there

are more stakeholders involved now and there is a potential for greater financial impact. We list 8 approaches that can make

your talent acquisition process more effective.

8 approaches to successfully meet staffing challenges

THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES

Page 3: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

@Infosys_bpo #HRoutsourcing

1Use the power of

internet to spruce up your recruiting

process. Internet-based

recruitment helps reduce costs,

facilitate networking, coaching, and

maintain constant dialogue while

reaching out to local talent

2Focus on internal

promotions and on providing growth opportunities for

existing employees to leverage

investment made in the workforce. This

will help in retaining high performing

employees

SOURCE CREATIVELY LEVERAGE YOUR WORKFORCE SMARTLY

8 approaches to successfully meet staffing challenges

THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES

Page 4: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

@Infosys_bpo #HRoutsourcing

3

Build your branding strategy around

social media to reach the right audiences.

In addition to job postings on social

channels, ensure you showcase your

company cultureas well

4Encourage

employees to champion the organization. Positive and encouraging

feedback by a current employee is

a powerful mechanism

of advertising and attracting

future talent

UTILIZE SOCIAL MEDIAENCOURAGE EMPLOYEES

TO BECOME AMBASSADORS

8 approaches to successfully meet staffing challenges

THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES

Page 5: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

@Infosys_bpo #HRoutsourcing

5

Ensure that the candidate has a

pleasant application process. This can

influence an applicant’s decision to accept or reject

an offer

6

Use technologysuch as video

interviewing to keep recruitment costs under check while providing a great

candidate experience

CREATE A GREATCANDIDATE EXPERIENCE

LEVERAGE TECHNOLOGYTO MANAGE COSTS

8 approaches to successfully meet staffing challenges

THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES

Page 6: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

@Infosys_bpo #HRoutsourcing

7

Go the extra mile by following up with

candidates after the offer letter has been

provided; guide them through all processes, from

pre-joining formalities to on-boarding

8Consider adopting the lifecycle RPO model, which is

gaining credence as it not only helps

control costs but also helps in harmonizing

and centralizing recruitment

processes, thereby providing effective returns to business

ENGAGE THE CANDIDATEPOST HIRE

ADOPT RECRUITMENTPROCESS

OUTSOURCING

8 approaches to successfully meet staffing challenges

THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES

Page 7: BPO Future Forward: 8 Strategies to Successfully Meet Staffing Challenges

@Infosys_bpo #HRoutsourcing

Network with industry leaders at InfosysBPO.com/community

InfosysBPO.com/BPOFutureForward

8 approaches to successfully meet staffing challenges

THE HUMAN RESOURCE OUTSOURCING (HRO) SERIES

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