bpmr cam assessment tool

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CAM Assessment Tool

Capability Assessment Model (CAM)

2©2011 Accenture All rights reserved.

Gives a qualitative description of various practices under a Capability.

Describes different levels of maturity required of the business processes.

Covers topics related to a business process which qualify the process. These are called critical success factors and help track the process in multiple perspectives.

Depicted as a 3 x 4 matrix, with three dimensions and four scales of mastery.

Dimensions are: Process / People / Technology.

Scales of mastery are progressive: Basic / Advanced / Leading / Emerging.

Practices across scales of mastery are linked via a common critical success factor.

CAM Assessment Tool


Web based diagnostic utility

Usable across all Industries and Functions

Allow assessment of maturity of client processes

Assessments based on the Capability Assessment Model created and maintained in the ARIS Business Architect


Demo

5Copyright © 2011 Accenture All Rights Reserved.

BPM - NAVIGATOR Login Page

• Click on the BPM Navigator link - https://bpmnavigator.accenture.com• You will be taken to the page as shown below. This page is accessible only from Accenture Network or via VPN.• Enter your Enterprise ID and Password and click enter. BPM Navigator Home page will be shown.

https://bpmnavigator.accenture.com/Pages/bpmhome.aspx

6Copyright © 2011 Accenture All Rights Reserved.

BPM - NAVIGATOR Home Page

• This is the BPM – Navigator Home Page.• It contains an overview of the Navigator and its functionality.• On the top, it has two accessible tabs, namely, ‘Reference Models’ and ‘Assessments’.• Click on Assessments.

CAM Diagnostic Tool – Home

©2011 Accenture All rights reserved. 7

• Click on “New” button to create a new assessment.



• Enter the ‘Assessment Name’, ‘Description’, ‘Master Client’, ‘Client’, ‘Client Contact’ details according to the sample shown below.

• Enter a suitable Assessment Name

• Enter a slight description for the Assessment Name entered above.

• Search for a ‘Master Client’ name in drop down. If you want to add a new then check the box as shown and enter a suitable name.

• Search for a ‘Client’ name in drop down. If you want to add a new then check the box as shown and enter a suitable name.

• Enter your contact number.

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• Enter the ‘Sponsoring Industry’ , ‘Type’, ‘Contact’, ‘SE Sponsor’ details according to the sample shown below.• Enter the Start and End date of your assessment.

• Enter the sponsoring industry by choosing from the drop down.

• Also choose the type.

• Enter id of the person to whom the assessment will be mailed.

• Enter the sponsor name

• Enter the start date (today or after today)

• Enter the end date

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• Enter the ‘Practitioner’ details according to the sample shown below.

• After that click on the ‘Next’ button.

• Enter the enterprise id of the ‘Practitioner’ here.

• Click on ‘Add’ button.

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• For adding a single entry see box labeled 1. To see a preview of how your data should be entered see the next slide.• For adding multiple entries see labeled box 2.

• For adding multiple entries at a time click on ‘Template’ to view a sample record and then add your own entries.

• Save the Template and click on ‘Browse’ button and select the same file.

• Then click on ‘Upload’ button.

• For adding a single entry click on the ‘Add’ button

• Enter your details• If you want to add

another entry then click on the ‘Add’ button again.

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• Enter your details as elucidated below.

• Respondents Name – Enter your name• Geography – Enter the location you belong• Group – Choose a suitable group• Function – Your role in the organization• Business Unit – The group you belong• Phone Number – Your contact number• Email – Your primary e-mail id.• Country – The nation you belong• Type – The nature of assessment• Oversight – type of oversight• Group Size – number of individuals

Notes – you can give a short annotation.

Click on “Add” button as highlightedafter you’re done.



• After the upload your page will appear as shown here.• Click on the “Next” button as highlighted.



• Follow the steps 1,2,3 sequentially.• Click on ‘Add’ button after you’ve completed the steps 1,2,3.

Select any Industry/Function whose assessment you would like to take from the drop down menu.

Select any Category from the drop down menu which belongs to the respective Industry that you’ve chosen.

Select one or more Capabilities by checkingon the box preceding the capability.

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• The information relating to that Industry, Category, Capability is displayed.• Adjust the ‘Sequence’, ‘Client Capability Name’, ‘Importance’, ‘Value Potential’, ‘Weight’ fields.• Click on the ‘Next’ button.

Choose a suitable severity of ‘Value Potential’

Choose the ‘Importance’ according to your priority

Choose the ‘Weight’ such that the sum total is always 100%

The ‘Category’ is concatenated to ‘Industry/Function’

The ‘Capability Name’ mentioned can be modified to your liking under the ‘Client Capability Name’ or the same can be retained.

Choose the ‘Sequence’ according to your preference.

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CAM Diagnostic Tool – Configuration


• Each capability lists its various factors.• The sequences under each capability have to be unique and as explained below.• Click on any of the drop down arrow preceding each factor to adjust the sequence number.• See the next slide to know more about the questions.

The sequence has to be unique and it’s value range from 1-2 for this capability.



Click to adjust sequence.

CAM Diagnostic Tool – Respondents


• Each question can be expanded and its individual Scale of Mastery can be modified.• You can edit each Practice/ Delete by checking the box next to the arrow and clicking ‘Delete Selected’ button.• Click on Submit.

The question as well as each Practice: Basic/Advance/Leading can be edited and modified.

Click on down arrow

to expand/collapse .

Adjust the scroll bar to

see more questions.

Click on the checkbox of all the practices if you wish to delete.Then click on the ‘Delete Selected’ button.

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CAM Diagnostic Tool – Online Assessment


CAM Diagnostic Tool – Offline Assessment



Heat Map “As-is” versus desired / recommended “To-be”

Gap and Value Potential ReportDetailed Heat Map with “Importance” of Capabilities and “Value Potential “

Action Chart Importance vs. maturity, bubble size reflecting potential value

Various reports will be generated to allow Industry practitioners to see maturity of a client’s business processes.

Online Reports

bpmr cam assessment tool

Documents