bottlenecks and solutions

Supply & Demand

Smart International Relations in Global Internship Programme

Key bottlenecks in Country Partnerships currently and solutions for the same

Regarding feedback from MCs and LCs we found some points that we will give suggestions in how to solve:

1. Missing Knowledge - internally (markets, segments, membership capacity) and externally (students knowledge on that matter, e.g. start-ups)

2. Communication between entities (MC, LC, Companies and EPs);

3. Visa Issues;

4. Supply creation among Tier 2 and 3;

5. Companies always selecting;

6. EP Preparation (lack of).

1. Missing Knowledge - internally (markets, segments, membership capacity) and externally (students knowledge on that matter, e.g. start-ups)

Bottlenecks and solutions

Solutions for this topic are around:

Content, materials;

Check your current available TN forms in the

sub product and TN match rate to

understand how many new raises you need to

achieve your goal

Relationship and account management.

Study the most frequent backgrounds in your sub

products and ensure there is over all supply for those backgrounds in the sub

product

Study number of realization's you have had split in countries

per quarter in the sub product in the previous year

Bottlenecks and solutions 2. Lack of external knowledge (access for students to international markets, preparation on business skills provided by companies); Study the users/searches on manage.aiesec.org of

your major partner countries in the past year to see whether your focus sub products are being demanded by the users in your country;

Study the users/searches on manage.aiesec.org of the countries your TN’s prefer for the same to understand possible new supply for your demand;

Study the comments of the EP’s realized to your TN’s in the sub product to understand how you need to improve it.

To check the Global ORS System, check out the video online and some tips in

what/how to use it properly

How to use Global ORS

After getting in the platform this is the overview of the dashboard. You have access to click in Open/In progress/In review/RA/Rejected. For each indicator you have the explanation when you swipe it.



Clicking in open, you can manage all the subscriptions, adding labels and converting it quickly. Also, you have the option to export all the data through excel, if needed.



First of all clear understanding in what we can provide as LC/MC

(in terms of EPs or TNs). It is all connected in understanding

about supply and demand. For that, in the next slide we have brief explanation how to use it.

Having in mind how can you deliver your product, your

communications problems will be solved.

Have honesty when troubles are happening during your

recruitment. GIP is challenging and generates smaller volume than GCDP. Have in mind clear

steps for it.



Solutions for this topic are around:

Podio and Gmail connections between

you as MC and LCVPs for easy/fast matching.

Newsletter focused in the country partner (it can be bi-weekly/monthly)

with relevant content for EPs;

Report for companies about how is current

situation of TNs (max 1 page)

Keep the channel open with your partner. Bi-Weekly calls of 10-15

minutes are enough to keep the good relation in

this situation.

3. Visa Issues;


Wiki visa will be released on december 5th!

3. Visa Issues (Step by step);


MC ROLE

LC ROLE

What to do

3. Visa Issues;


MC ROLE

1. Embassy – Meetings to improve relationship;

2. Consulate – Same as above, with more executive power, solving

documentation issues;

3. Industry Federations and Commerce Chambers – Having those partners by your

side, as TN takers for example, it is a huge step for having endorsement and

legalization documents among the entities above.

3. Visa Issues;


LC ROLE

1. Companies engagement – having companies

understanding about each and every step for visa,

there is possibility for the companies to help and

add value and improve facilitations among visa

solutions for the interns;

2. Universities – in some countries is required/needed

universities partnerships and this is a special

requirements. Sometimes Eps must be enrolled with

the university still and they are able to endorse their

come and they are a door to work with embassies

and consulates;

3. Visa Issues;


LC ROLE

3. City Council – it is your responsibility to understand

from host entity side how to work with local authorities.

Having this you are also able to deal with the points

above;

4. Immigration office – having the proper

understanding in registration matters, length of stay

and needs from authorities to clarify documents EP, TN

Taker and AIESEC might need not to have problems in

the future considerin legalization.

4. Supply creation among Tiers


Ideally 1+2 match with a country makes it an ideal partner;

Country only with 2 is a good potential partner to work with and drive supply

via demand;

Country with 3 is a possible partner to grow with in the liong term

4. Supply creation among Tiers


• Ideal division of goals in Tiers (remember yours)

1st

• The number for GIP should be split as follows:

2nd • Any tier, Tier 1- 55%, Tier 2- 45%, Tier 3-5%

3rd


Bottlenecks and

solutions

•After contract signature have always the next meeting set;

1

•Have a higher performance in delivery (account management). This way you will gain the trust for a RE-RA opportunity in the next follow ups

2

•Having this in mind, your account management will increase performance, assuring a good client servicing;

3 • Meetings should

happen between 15-30 days for smart relations and fast matching of intern and TN;

4

• During matching time: be direct to the point, brief and transparent;

5

• Show facts, negotiate the TN situation and always define a next meeting.

6



One of our biggest bottlenecks is:

Expectation setting during sales

(examples below)

•Company is not sure about which country they want in the beginning and then afterwards during matching process they need interns from specific countries that are not that easy to match;

1

•Another example is that company need a person in specific month and then after a while they change their mind and want for another month and even less interns than promised before;

2

•3rd is regarding servicing: If it is only from AIESEC side and not from company side (but in sales meeting it was combined before that company would do it and are not accomplishing it)

3

6. EP Preparation (lack of it) and Support.


Exchange Programme Induction, AIESEC

Understanding, Value of Exchange, Goal setting

(LEAD Implementation in Local and National Level);

Cultural Preparation; Understanding about

specific type of business EP is going to work with;

National and Local Partners engagement in OPS for GIP

EPs;

English level and certificate needed (in specific

countries are required, others not). (Poland GCP with Education First – EF);

Registration of every matched EP to quality

systems (India GCP Discover India);

National Control Boards with “Red phones” or Podio forms for better touch points with

Exchange participants if entities have low response

when it is problematic.

AIESEC International: Nikita Singh – [email protected]

Poland: Matheus Koerich – [email protected]

Russia: Margarita Abramova - [email protected]

Brazil: Luisa Bittencourt - [email protected]

Global Support Team GIP Supply & Demand 2013-14

bottlenecks and solutions

Technology

global ors

visa issues

account management

missing knowledge

membership

ep preparation

specific countries

students knowledge