books? where we're going we don't need (physical) books!

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Page 1: Books?  Where we're going we don't need (physical) books!
Page 2: Books?  Where we're going we don't need (physical) books!

[email protected] [email protected] [email protected]

yumalibrary.org facebook.com/yumalibrary twitter.com/yumalibrary

Page 3: Books?  Where we're going we don't need (physical) books!

Staff need to learn and accept technology quickly – the future is not what we expect.

Boost staff confidence in their technical expertise – it doesn’t have to be boring OR threatening OR complicated!

Keep your library relevant – don’t disappear!

Page 4: Books?  Where we're going we don't need (physical) books!
Page 5: Books?  Where we're going we don't need (physical) books!
Page 6: Books?  Where we're going we don't need (physical) books!

e all know that the role of the library IS changing and WILL

continue to change.

Page 7: Books?  Where we're going we don't need (physical) books!

Anticipate Your Demand Spanish speaking populations

Poorer communities

Page 8: Books?  Where we're going we don't need (physical) books!

Millenials

What will they expect from us in five years?

Page 9: Books?  Where we're going we don't need (physical) books!

Source: 2010-2011 Public Library Funding and Technology Access Survey: Survey Findings and Results. Information Policy & Access Center. June 2011.

Consider Geography

Page 10: Books?  Where we're going we don't need (physical) books!

The Isolation FactorPersons per square mile, 2010

Yuma County Maricopa County Arizona

35.5 414.9 56.3

Source: U.S. Census Bureau. (2011, October 27). State & county Quickfacts: Yuma County, AZ, Maricopa County, AZ.

Page 11: Books?  Where we're going we don't need (physical) books!
Page 12: Books?  Where we're going we don't need (physical) books!

hat is it that YOU provide?

Page 13: Books?  Where we're going we don't need (physical) books!

Necessary Tools

eReader Summit Devices (Thanks State Library!)

Ask tech-savvy patrons to demonstrate their devices to staff or share their expertise.

Community partners: ask businesses to come demonstrate devices.

Page 14: Books?  Where we're going we don't need (physical) books!

Communication

Encourage sharing! Make a Wiki! Collect all instructions, handouts, information – good for both

staff and public.

Can change as soon as the devices/platforms do.

Link to outside help. “It’s not like we write the books.”

In-person Staffing: use your librarians.

Hold regular review sessions.

Make an eReader checklist.

Skype/Adobe Connect

Video Tutorials

Page 15: Books?  Where we're going we don't need (physical) books!

Mashable: 12 Screencasting Tools for Creating Video Tutorials Mashable’s Video Toolbox: 150+ Online Video Tools and Resources

Excellent Resources

Sharing/Community Spaces

Page 16: Books?  Where we're going we don't need (physical) books!
Page 17: Books?  Where we're going we don't need (physical) books!

here will ALWAYS be staff lacking motivation. You’re always going

to have that.

Page 18: Books?  Where we're going we don't need (physical) books!
Page 19: Books?  Where we're going we don't need (physical) books!

Empowerment & Accountability

Force ALL staff to help patrons. Resist the urge to shove it off to the resident eReader expert.

Learn by doing – trial by fire (a time-honored YCLD tradition).

We already work with patrons to solve problems in every reference interaction – motivation.

Empowering and exciting to figure it out – a real sense of accomplishment.

Write it into their evaluations – it IS customer service!

Page 20: Books?  Where we're going we don't need (physical) books!

Luddites & Technophobes

Technology is changing SO fast/SO much. Try to focus on what is viable, not the latest and greatest. Don’t try

to be an innovator, but don’t be a laggard either.

We’re not experts. We just need to be one (or two) steps ahead.

Be honest!

Platforms, formats, and devices are not helpful/user friendly. A huge opportunity! You know who’s helpful and user friendly? The

LIBRARY.

Page 21: Books?  Where we're going we don't need (physical) books!
Page 22: Books?  Where we're going we don't need (physical) books!

Special thanks to:

Irene Morales, City of San Raphael Public Library

Laurie Boone, Yuma County Library District Aurora Grey, Yuma County Library District