BOBBY SMYSERP.O Box 276 Flippin, Arkansas 72634316-640-6547 bwsmy01@gmail.com

Dynamic and creative sales and marketing leader. Expert at bringing efficiency and profitability together. A visionary who utilizes excellent communication and presentation skills to create current and future growth. An experienced investigator in site security; employee training; investigating security issues; interviewing techniques and analytical processes. A natural entrepreneur with the ability to perform various roles simultaneously.

Areas of expertise:

Asset Protection Interview Investigation Communication Case Building New Business Development Problem Solving Consensus Building Team Building Customer Relationships Reorganization Cost Control Training Startups Plan Presentations Vendor Relationships Purchasing Financial Management Negotiation Budget

Development Accounting Customer Service Accounts Payable/Receivable Warehousing Distribution Corporate Relationships

ACHEIVEMENTS

Helping Companies Translate Their Business Goals to Reality

• 20 plus years’ experience in management in areas of Sales, Operations, Logistics, Asset Protection and Loss Prevention.

• Owned and operated a wholesale business for 11 plus years servicing over 800 Truck Stops and Convenience Stores in 5 states with an average annual $700K in revenue.

• 20 plus years’ experience training employees in areas of: Asset Protection/Loss Prevention Management, Production, Sales and Logistics

• Oversaw a $100 million Sam’s Club location and led the club from a 400 rank in overall Asset Protection and Club standing to a Top 20 ranking moving up and making #1 in market

• Investigated, interviewed and Apprehended suspect who stole over $55,000 in a refund fraud scam• Assisted in overseeing security at the Wal-Mart Holiday and Year Beginning Meetings• Oversaw and secure Sam’s Club building and property; Wal-Mart store and assets after the Joplin 2011 tornado• Experienced Transportation CDL Drive with over 1,000,000 miles driving cross country

PROFESSIONAL EXPERIENCE

J Bray Fast Freight, LLC, Batesville, AR Jul 2015- Present Cross Country CDL Truck Driver Deliver customer’s products across country to their door-steps. Chart out best possible routes keeping traffic and distances in mind. Use maps and GPS to determine unfamiliar routes. Ensure that any delays due to traffic or other unforeseen circumstances are relayed to the office immediately. Drive commercial trucks by following traffic rules and company regulations. Verify that all items listed on a daily work order have been delivered. Provide customers with information of safe handling of delivered products. Perform preventative and regular maintenance on trucks to minimize breakdowns on the roads. Make sure that delivery information is logged properly in the company database. Relay any feedback or complaints received from customers to the company.

Pearson Broadcasting, KBSC 104.3 ESPN Arkansas, Harrison, AR Apr 2014 – Jul 2015 Account ExecutiveIdentify and solicit new business; service and grow existing accounts. Develop persuasive proposals in response to client needs and/or opportunities. Drive clients based on market, platform or station information. Ensure client satisfaction through cooperative communication. Integrated Marketing Solution Provider will also negotiate rates consistent with company operating goals and budgets and ensure prompt payment. Utilize all available company resources in marketing, operations and sales to present company assets in the best possible light.

BOBBY SMYSER Page 2 bwsmy01@gmail.com

Wal-Mart #11, Mountain Home, AR Oct 2012 – Jul 2013Assistant Manager Responsible for providing superior customer service and driving sales and margin in alignment with the financial plan of the retail store. Primary responsibilities include controlling and monitoring overall store expenses, and ensuring that all corporate financial and merchandising standards are maintained and enforced. The ASM also oversees a variety of store specific programs (e.g., Installed Sales, Delivery, and Product Services). Additional responsibilities include overseeing the overall safety, security, supervision, training, mentoring, and scheduling of all assigned personnel, as well as any other duties as assigned.

Sam’s Club #8254, Wichita, KS Jul 2009 - Oct 2012Asset Protection Manager Dec 2010 - Oct 2012 Wicklander-Zulawski Interview and Interrogation Techniques Certified - Member of National Registry of Food Safety Professionals – Certified Food Safety Manager - Class A/B Operator Fuel Station Certification Monitor and assure compliance of all Federal, State and Local safety laws, rules and regulations. To include such areas as: OSHA, Haz Waste, Food Safety, Accident Prevention and Investigation, all building and safety issues. Is responsible for loss prevention and shrink issues to include internal and external theft. Performed detailed investigations on property and ensured proper use of company property.  Developed interviewing techniques and maintained knowledge on facts when investigating issues.  Documented and prepared accurate investigative reports.  Trained employees and ensured compliances to all policies. Managed work according to company policies and security programs.  Designed and executed new audit and control procedures.  Performed inspection of site security and insured integrity of various CCTV equipment.  Analyzed processes and recommended changes. 

Freezer Cooler Sales Associate Jun 2010 - Dec 2010 Night Stocker/Fork Lift Driver/Receiving Associate Jul 2009 - Jun 2010

BOB’S ORIGINAL FAST FOOD COMPANY LLC, Wichita, Kansas Jun 2001 - Jul 2012Fresh fruit and private label products distributor serving four states.

President/OwnerOversee all aspects of the business. Define the strategic direction of the company. Create company brand and handle all promotional initiatives. Supervise all financials. Serve as project lead and provide allocation of resources. Design and ensure implementation of customer retention and satisfaction plans.

Financial/Operational Highlights: Led company from zero balance to an annual $700K in revenue. Secured Exxon/Mobil, Valero Energy, Loves Travel Centers, T.A., Circle K and numerous national and local C-store

chains as customers with no prior history in the market.

ADDITIONAL HISTORY (full details on request)

CATCO CATALYTIC CONVERTERS, Wichita, Kansas Regional Sales Manager

SIGMA DISTRIBUTING, Wichita, Kansas Exhaust Sales Manager

MOUNTAIN MUFFLER INC., Mountain Home, Arkansas National Sales and Marketing ManagerBranch ManagerRegional Sales Manager

MEMBERSHIPS/DESIGNATIONSWicklander-Zulawski Interview and Interrogation Techniques Certified

TWIC – Transportation Workers Identification Card

BOBBY SMYSER Page 3 bwsmy01@gmail.com

Member of National Registry of Food Safety Professionals Certified Food Safety Manager

Class A/B Operator Fuel Station Certification MonitorInternational Who’s Who of Professionals 1996