Robert J. Chiaramonte 55 Ridgefield Lane

Willowbrook, Il 60527 bob@chiaramonte.com (630) 240-0884

Senior executive with the unique experience of leading IT organizations in CIO and SVP roles blended with

management consulting in data warehousing and business analytics. Specializes in business process improvements

by harnessing the value of data. Management Consulting / Strategy Development IT Management Advisory & Governance

Big Data Strategy & Execution Technology Assessments / Driving Value and Quality

Data Integration & Business Intelligence Roadmaps Disaster Recovery / Business Continuity Planning

Data Center Operations and Infrastructure Mgmt Managed Services Opportunity Assessment

PROFESSIONAL EXPERIENCE

Consulting Partner, Teradata Corporation

Led professional services for this global data warehousing and business analytics company supporting all Cable and Utility client engagements in the United States. Pre and Post sales responsibility and RFP reviews and responses.

Responsible for solution requirements, design and delivery of all projects. Supporting 18 clients with a standard mix of 15-20 projects consistently in flight.

Led all data/business intelligence strategy project teams focused on definition of unified data architectures; scalable and extensible data models; semantic models for end-user self-service.

Responsible for Delivery of Managed Services Solutions in my business area.

Consistently delivered $6M in professional services revenue with a 30% margin.

2011-2015

Senior Director, SXC Health Solutions (currently known as Catamaran)

Managed a team of 20 account managers and client support staff servicing 30 Pharmacy Benefit Management (PBM) clients across the United States and Puerto Rico. SXC’s software is used for claims adjudication, benefit management and member services managing 50M commercial and Medicare Part D lives.

Worked with each client on software functionality improvements, documenting requirements, estimating costs and working with internal product team owners to deliver incremental client software value for improve customer satisfaction. Satisfaction rating improved by 23%.

Spearheaded a software quality and documentation improvement initiative that resulted in a 25% reduction in level 3 support calls and a 40% reduction in level 1 & 2 client calls

2009-2011

Principal Consultant, Daugherty Business Solutions

Responsible for pre-sales support working with sales executives as well as post-sales solution delivery. Led engagement teams as both program/project manager and individual contributor.

North Chicago, IL Pharmaceutical Company: Performed a quality and risk assessment for the ODS Phase I Deployment project. Discovery focused on current state as well as a risk assessment in the areas of scope, approach, solution architecture, requirements, estimation, staffing, schedule, project management approach and delivery execution. The subsequent project development was the first by this group to be delivered on-time and within budget.

Chicago, IL Cellular Company: Validated the program drivers for an in-flight MDM and BI Re-architecture Strategy and Roadmap project by interviewing stakeholders and analyzing the program strategy phase outputs. Based on this validation, the project received executive support and funding.

2008-2009

Senior Principal, Knightsbridge Solutions

Responsible for pre-sales support working with sales executives as well as post-sales solution delivery, in the Retail and Healthcare industry verticals. Led engagement teams as both program/project manager and individual contributor.

Healthcare o Chicago, IL Insurer: Developed a Data Governance and Stewardship framework o Des Moines, IA Insurer: Developed a Data Integration and BI Strategy o Portland OR University Hospital: Assessed business vision, business objectives,

business information and technical architectures proposed by client IT organization o Charlottesville VA University Hospital: Performed a comprehensive Data Integration

and BI needs assessment

Retail o Delray Beach, FL Office Supply Company: Led projects focused on data warehousing

strategy, CPG Analytics with a focus on Plan-o-Gram models, Teradata current state performance, retail channel integration, and MicroStrategy performance tuning

o Oak Brook, IL Fast Food Company: Developed, distributed and scored a data warehousing platform, database, and business intelligence RFP

o Deerfield, IL Pharmacy Company: Engagement manager led projects over 4 ½ years delivering 30+ projects with an average payback on consulting fees of 4 months

Pharmaceutical o Morris Plains, NJ: Led the development of a Master Data Management pilot solution

for global human resources Person Data. This engagement delivered a user acceptance tested scalable and extensible master data management solution

2000-2008

CIO & SVP Systems Development & Support, PCS Health Systems (now part of CVS/Caremark)

PCS Health Systems was the leading pharmacy benefit management and information-driven health care solutions company in the United States. PCS managed the drug spend of over $12 billion for 1,500+ health insurance providers and over 56M members.

1996-2000

Responsible for managing an annual budget of approximately $89M and a decentralized staff of 650. Extended PCS’s e-commerce member internet strategy to include client, pharmacy and manufacturer e-commerce sites

Implemented customer segmentation solution that was used to cultivate customer loyalty and boost revenue. Increased share of wallet by 230%, reduced churn by 24%, and increased average spend by 210%. The project also increased ecommerce revenue by 158% while decreasing call center traffic by 22%.

CIO/CTO & SVP Information Systems and Operations, EON Corporation (formerly known as TvAnswer)

EON was a privately held wireless communications and interactive television technology startup.

Responsible for the following as the CIO/CTO and VP of Information Systems for this startup: o Infrastructure architecture definition– platform, network, software, desktop and

development toolsets o Recruitment of infrastructure, operations and development staff o Vendor selection and negotiation o Definition and development of the satellite and micro cellular network operations

support protocol o Operating software (Financial and customer management systems) selection and

pilots o Consumer pilots in Virginia and Joe Robbie Stadium o

1991-1996

CIO, SVP Retail Systems and IT Operations, Hartmarx Specialty Stores

Specialty retail subsidiary of Hart, Schaffner and Marx operated 260 stores under 28 store groups across the United States

As SVP of Retail Systems: led the design and development of retail systems to standardize and consolidate all the buying, warehousing, merchandising, distribution and store operations across all the autonomous store groups. This saved $32M annually while improving margin by 7%.

As CIO: led the organizational restructuring to support a consolidated IT organization in support of centralized business operations.

1983-1991

Founder, RJC Consulting

Provided database design, data modeling, database performance, database administration and business system development support for Fortune 1000 corporations.

1977-1983

EDUCATION AND CERTIFICATIONS

University of Illinois Chicago Circle, Chicago Illinois Computer Science and Business Curriculum

Western Illinois University, Macomb Illinois Computer Science and Business Curriculum Certifications / Management Courses

Thunderbird School of International Management

Strategic Alliances and Joint Ventures

Valuation of Companies: Cash Flows and Cost of Capital

Leadership: Leading Organizational Change

Kellogg School of Management – Executive MBA Program

Reinventing Leadership

Leading High-Impact Teams

Competitive Strategy Analysis

The Lambton Group

Building Championship Teams