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Page 1: Blackbaud Online User Clinics€¦ ·  · 2010-04-30Homepages and Dashboards Presentation Upcoming Web Events ... Blackbaud Enterprise CRM, Blackbaud Direct Marketing, and The Researcher's
Page 2: Blackbaud Online User Clinics€¦ ·  · 2010-04-30Homepages and Dashboards Presentation Upcoming Web Events ... Blackbaud Enterprise CRM, Blackbaud Direct Marketing, and The Researcher's

Blackbaud Online User Clinics

The Financial Edge Online User Clinics:

Homepages and Dashboards

April 28, 2010

Page #2 © 2010 Blackbaud

Host: James Bradley, Solutions Consultant

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Blackbaud Online User Clinics

Q&A and Technical Assistance

To submit a text question:

1) Click the ‘Q&A’ pane

2) Type your question

3) Click the ‘Ask’ button

Note: Use the scroll button to scroll to your

answer if necessary.

Page #3 © 2010 Blackbaud

answer if necessary.

For technical assistance connecting:

Intercall: 800.374.1852

Live Meeting: 866.493.2825

Note: These numbers are for technical

assistance. They are not the call-in numbers to

listen to the event.

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Blackbaud Online User Clinics

Agenda

� Welcome and Introductions

� Blackbaud News and Updates

� Homepages and Dashboards Presentation

� Upcoming Web Events

� How Blackbaud Can Help

� Q&A

Page #4 © 2010 Blackbaud

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Blackbaud Online User Clinics

Blackbaud NetCommunity Spark™

o Blackbaud NetCommunity Spark is a new online

marketing and membership solution that ignites

your website!

o Spark seamlessly integrates with The Raiser’s Edge

o Bring your website to life with:

Page #5 © 2010 Blackbaud

o Bring your website to life with:

• Unmatched online membership and fundraising tools

• Email marketing to help drive new & renewing support

• Online event management and registrations

o Join us for a free web seminar: Ignite Your Website

with Blackbaud NetCommunity Spark

• 5/11/10 at 2:00 p.m. ET

• 5/26/10 at 2:00 p.m. ET

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Blackbaud Online User Clinics

Blackbaud Learn™

� Blackbaud Learn is an annual training subscription offered in tiered packages to best serve your training needs:

• Learn

• Learn More

• Learn Everything

Page #6 © 2010 Blackbaud

� Training is available for the following solutions:

• The Raiser’s Edge 7

• The Financial Edge

• The Education Edge

• Blackbaud NetCommunity

• Blackbaud Sphere

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Blackbaud Online User Clinics

Get the most out of your solutions with Blackbaud Learn!

� Live classes on software skills (online and classroom)

� Live lessons on best practices and nonprofit strategies

� Role-based curriculum for specific skill sets

� Exclusive Q&A office hours with experts each month

Blackbaud Learn™

Page #7 © 2010 Blackbaud

� Exclusive Q&A office hours with experts each month

� Self-paced and on-demand classes available online 24/7

� Constantly evolving curriculum

� No travel costs or hassle for more than 95% of classes

� Monthly training newsletter with new class alerts, tips and tricks

View the course catalog online at www.blackbaud.com/training.

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Blackbaud Online User Clinics

Blackbaud Application Hosting™

� Security: World-class security measures that employ 24/7/365 system monitoring

� Uptime Guarantees: 99.9% or better uptime – applications are always available and designed to perform at the optimal level

� Disaster Recovery: Immediate access to key business applications, even when unforeseen events pose an obstacle or threat

Page #8 © 2010 Blackbaud

unforeseen events pose an obstacle or threat

� Cost Control and Savings: Subscription-based services make IT costs steady

and predictable

� Remote Access: Access your Blackbaud software anytime, anywhere via a web

browser

� Availability: Host The Raiser’s Edge, The Financial Edge, Blackbaud NetCommunity, The Education Edge, Faculty Access for the Web,

NetClassroom, Student Information System, The Patron Edge Online, Blackbaud Enterprise CRM, Blackbaud Direct Marketing, and The Researcher's Edge

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Blackbaud Online User Clinics

Blackbaud’s 2010 Conference for Nonprofits

o Join us to experience everything you have come to love about the Blackbaud Conference – three days of educational content dedicated to your specific needs

and opportunities to network with your peers and industry experts – all in a new

venue that will have more to offer than ever before!

o October 20 – 22, 2010 at the Gaylord National Hotel and Convention Center in

Washington, D.C.

Page #9 © 2010 Blackbaud

Washington, D.C.

o Click here to learn more about the 2010 Conference!

Page 10: Blackbaud Online User Clinics€¦ ·  · 2010-04-30Homepages and Dashboards Presentation Upcoming Web Events ... Blackbaud Enterprise CRM, Blackbaud Direct Marketing, and The Researcher's

Blackbaud Online User Clinics

Homepages and Dashboards

Page #10 © 2010 Blackbaud

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Blackbaud Online User Clinics

Home Page: What is it?

You can designate

records and processes

you use most frequently as

favorites

Page #11 © 2010 Blackbaud

favorites

The Financial Edge Homepages act much like internet favorites

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Blackbaud Online User Clinics

What can be linked from my Homepage?

� Record Searches

� Adding Records

� Reports

� Imports

� Exports

� Queries

Page #12 © 2010 Blackbaud

� Word Docs

� Website Links

� In short just about anything you can do in the Financial Edge can be accessed by creating Favorites on your Home Page!

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Blackbaud Online User Clinics

Action Reminders

� Actions track any tasks or activities you complete for a record.

• For example:

• In AP, a vendor action may track a review of a maintenance contract

• In GL, a project action may track reports that need to be sent to a Grant Organization

• In Payroll, an employee action may track an employee review.

� Action Reminders on the Home Page notify you when actions are scheduled for

Page #13 © 2010 Blackbaud

� Action Reminders on the Home Page notify you when actions are scheduled for completion.

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Blackbaud Online User Clinics

What is Homepage?

� The starting point for The Financial Edge

� Gives users the ability to add shortcuts for all of their daily tasks through the use of “favorites”

Similar to setting up a homepage on an Internet browser

Page #14 © 2010 Blackbaud

� Similar to setting up a homepage on an Internet browser

� Serves as a message board to remind you of all of the upcoming actions you have

� Each employee has the ability to customize their homepage to meet their specific needs

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Blackbaud Online User Clinics

Demonstration of Home Page Functionality in The Financial Edge

Page #15 © 2010 Blackbaud

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Blackbaud Online User Clinics

What is Dashboard?

� A car’s dashboard shows you up-to-the-minute information about your car – your speed, how much gas you have, how hot the engine is, etc.

� A Financial Edge Dashboard is very much the same – showing you timely information about your organization in a visual presentation. Each panel shows a different report.

Page #16 © 2010 Blackbaud

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Blackbaud Online User Clinics

Dashboards

� A powerful management tool that gives you a snapshot of important performance indicators

� Quickly and easily, it summarizes your organization's most valuable information

Page #17 © 2010 Blackbaud

� Create dashboards with panels containing information from all the programs within a database for which you have security rights to view

Page 18: Blackbaud Online User Clinics€¦ ·  · 2010-04-30Homepages and Dashboards Presentation Upcoming Web Events ... Blackbaud Enterprise CRM, Blackbaud Direct Marketing, and The Researcher's

Blackbaud Online User Clinics

How do I make my Dashboard?

� The Customize button is

where you configure your dashboard.

� The available panels of

reports are listed on the left.

Page #18 © 2010 Blackbaud

� Choose the panel by clicking

Add.

� Click the Edit button to format

the report, change date

ranges, and apply filtering.

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Blackbaud Online User Clinics

What can I do with my Dashboard?

� In the Panel:• Copy the Panel to the

Clipboard to use in PowerPoint, Word, etc.

• Print the Panel for hard-copy distribution.

• Send the Panel as an e-mail!

Page #19 © 2010 Blackbaud

� Drill down into Records, Transactions and Source Documents!

• For example, you can drill down to an AP Invoice right from an Income Statement.

� Drill down simply by pointing-and-clicking.

• In this example, clicking on the account number takes you into the Account Record’s Activity tab.

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Blackbaud Online User Clinics

Some Tips about Dashboard

� Dashboards are “cross-modular”.

� You can have over 200 panels in each Dashboard.

� You can make as many Dashboards as you want.

� Dashboards can be shared with other users.

Page #20 © 2010 Blackbaud

� Dashboards must be refreshed to show the most current information.

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Blackbaud Online User Clinics

Demonstration of Dashboards in The Financial Edge

Page #21 © 2010 Blackbaud

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Blackbaud Online User Clinics

Insert Topic Slides

Page #22 © 2010 Blackbaud

Insert Topic Slides

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Blackbaud Online User Clinics

The Financial Edge Online User Clinics

Topic Date

Query 3/17/10

Homepages and Dashboards 4/28/10

Enhancing Your Purchasing Process 6/9/10

Making the Most of Raiser’s Edge and Financial Edge Integration 7/21/10

Page #23 © 2010 Blackbaud

Making the Most of Raiser’s Edge and Financial Edge Integration 7/21/10

Reconciliation 9/1/10

Year-End Procedures 10/13/10

Preparing Your 1099s 11/17/10

Reporting 12/15/10

Page 24: Blackbaud Online User Clinics€¦ ·  · 2010-04-30Homepages and Dashboards Presentation Upcoming Web Events ... Blackbaud Enterprise CRM, Blackbaud Direct Marketing, and The Researcher's

Blackbaud Online User Clinics

Upcoming Web Seminars

� Advanced Budget Management

• 5/25/10 at 2:00 p.m. ET

• 6/29/10 at 2:00 p.m. ET

� F9 for The Financial Edge

• 5/27/10 at 2:00 p.m. ET

Page #24 © 2010 Blackbaud

� Take Invoice & Purchase Requests Online: WebPortal for The Financial Edge

• 5/26/10 at 2:00 p.m. ET

� For a schedule of all upcoming web seminars or to register, go to

www.blackbaud.com/webinars.

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Blackbaud Online User Clinics

How Blackbaud Can Help

Contact Blackbaud Support for more information on:

� Additional Modules: Multiple module purchases and bundled training

� Training Services: Blackbaud Learn™

� Hosting Services: Blackbaud Application Hosting™

� Consulting Services: Conversions, customizations

Page #25 © 2010 Blackbaud

� Consulting Services: Conversions, customizations

� Data Enrichment Services: Identify, rate, and qualify your best prospects

Email [email protected] or call 800.468.8996 for assistance.

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Blackbaud Online User Clinics

Questions?

Phone: 800.443.9441

Email: [email protected]

Page #26 © 2010 Blackbaud

Email: [email protected]

Thank you for joining us!