biz dev for startups - part 3, 4 and 5
DESCRIPTION
Partnership design and development for technology startups is based on a Business Model design. Partnership decisions impact the entire business model and require a disciplined approach.TRANSCRIPT
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Biz Dev for StartupsAn exercise in partnership model definition and planning
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#BD4startups
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About Me
Tech Scouting and Market Development Services
Aero Engineer (PoliMi), MBA (IMD Lausanne)
IBM, P&G, HP + a couple of (failed) startups
Lived and worked in 5 countries
In USA since 1998
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Agenda
• Part 3: Making the (Business) Case
• Part 4: Measuring Value Creation
• Part 5: 5 Steps to Biz Dev Execution
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Recap…
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Biz Model = How moving parts interact
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A good model...
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• Shows HOW value flows
• Shows HOW results are achieved
• Shows WHY company needs money
• Shows WHERE to put it to work
• Shows WHO to partner with...
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Cost Structure - Customer Acquisition - Sales Team - Consulting and Customer Support
Activities - R&D - Product Development - Sales
Value Proposition - Customers: Increase sales through recommendations - Users: Easier to find what you want - Partners: Add valuable feature to your offering overnight !
Partners - eCommerce platform vendors
Customer Segments - Medium Online Retailers - App Stores/Digital Media - Large Multichannel retailers
Revenue Streams - Licenses + Maintenance - SaaS subscriptions - Services
Resources - Intellectual Property - Dev Team
Customer Relations - Prof services - Maintenance - Training
Channels - Direct sales - SaaS - Channel sales - OEM
Example: Small Inc.
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It’s about the whole model
• Partner model impacts entire model
• Different partnership model = different tradeoffs
• Multiple partner choices = runaway complexity
• Small Inc. and Big Inc. must have “mirror” models
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Part 3
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Making the (Business) Case
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Important questions…
• How much value ($) is being created?
• How much is this deal worth it for my partner?
• How much is it worth for me?
• How should we structure the deal?
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The Business Case summarizes the answers
1. Treat the partnership as a “project”
2. Calculate the NPV of resulting project cash flows • Add any expected incremental sales, marketing savings, staff savings, etc.
• Subtract any incremental expenses, support costs, new marketing expenditures
• Account for cash investments and depreciation
• Compute payback time and NPV over a reasonable timeframe
3. Repeat for partner!
4. Assess and mitigate key risks
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The Business Case summarizes the answers
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Y1 Y2 Y3 Y4 … Y1 Y2 Y3 Y4 …
Cash Investment -$100
Revenues $1000 $1500 $2300 $3000 … $1000 $1100 $1300 $1500 …
- COGS $600 $900 $1100 $1500 … $600 $650 $700 $800 …
- Channel Commission fees
100 $200 $400 $600 … $0 $0
$0 $0
$0 $0
$0 $0
…
- Marketing Expenses $150 $120 $120 $120 … $100 $100 $100 $100 …
- G&A $50 $50 $50 $50 … $50 $50 $50 $50 …
- Other Expenses $75 $85 $85 $105 … $50 $50 $50 $50 …
- Depreciation $50 $50 $50 $50 … $0 $0 $0 $0 …
EBIT -$25 $95 $495 $575 … $200 $250 $400 $500 …
- Taxes $0 $29 $210 $182 … $60 $75 $120 $150 …
Net Income -$25 $67 $285 $393 … $140 $175 $280 $350 …
+ Depreciation $50 $50 $50 $50 … $0 $0 $0 $0 …
Operating Cash Flow $25 $117 $335 $443 … $140 $175 $280 $350 …
Δ Operating Cash Flow -$115 -$59 $55 $93 …
Δ Net Working Capital -$10 -$5 $0 $0 …
FCF -$100 -$125 -$64 $55 $93 …
Net Present Value -$146 …
DirectDirect + Channel
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Part 4
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Value Creation
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Understanding value creation is key
• Value Chain Analysis
• Contribution Margin
• Customer Acquisition Costs
• Customer Lifetime Value
• Sales Compensation
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Value Chain analysis
• Where are you capturing/creating value?
• How much value?
• Which portion of the value can be shared with partners?
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Adapted from Simply Market Report, 2010
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Contribution Margin
• What sales % contributes to covering fixed costs?
• How much volume do I need to break-even?
• What is each product/channel contribution margin?
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Remember Small Inc.?
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# of
Com
pani
es
1
10
100
1000
Sales cycle (days)
0 30 60 90 120
$320
$90
$40
Large Retailers
Medium Retailers
Small eCommerce Retailers
Partnering with Software Platform
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Indirect OEM Direct ChannelUnit sales 35 10Unit Price $90,000 $320,000
Sales $3,150,000 $3,200,000Variable CostsCOGS (30%) $945,000 $960,000
Salesforce Commission $0 $640,000Channel Commission fees $157,500 $0
OEM Royalties $8,750 $0 Total Variable $1,111,250 $1,600,000
Contribution Margin $2,038,750 $1,600,000% 64.7% 50%
Unit Contribution $58,250 $160,000Total Fixed Cost $1,000,000 $700,000
Break Even 31 4
Remember Small Inc.?
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Customer Acquisition Cost analysis
• How much does it cost to acquire a customer?
• Does the partnership increase or decrease it?
• What is the most effective channel?
• What volume so that it makes sense?
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Customer Lifetime Value analysis
• How much is each customer worth?
• What are the most attractive segments
• Does the partnership increase CLTV?
• Does the partnership “lock” customers in?
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Part 5
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5 steps of Biz Dev execution
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1. Do the homework
2. Design the biz dev pipeline
3. Prepare the materials
4. Fill the pipeline
5. Execute with discipline
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1. Do the homework
• Study thoroughly the ecosystem
• Analyze potential partners business models
• Be clear about partner value proposition
• Segment your partner prospects
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1. Homework
2. Design
3. Materials
4. Fill
5. Execute
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1. Do the homework
• Create a list of target prospects
• Fill with as many as you can identify at this stage
• Score them by criteria (1 to 5)
1. $ value of deal to them! (weight: 50%)
2. $ value of deal to you (30%)
3. Speed/ease to close (10%)
4. M&A option value (10%)
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1. Homework
2. Design
3. Materials
4. Fill
5. Execute
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2. Design the biz dev pipeline
• Estimate deal size, # and type of interactions, expected duration from lead to close
• Determine the best approach for each step of the funnel (e.g. phone, in person, email)
• Define clear formal gates to move an opportunity along
• Determine best way to fill your pipeline
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1. Homework
2. Design
3. Materials
4. Fill
5. Execute
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3. Prepare the Materials
• Biz dev presentation (≠ investor presentation)
• Partner business case financial model
• Partner case studies
• Technical documentation/training material
• Industry analysis reports supporting your case
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1. Homework
2. Design
3. Materials
4. Fill
5. Execute
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3. Prepare the Materials
• The “Standard Deal”
• One-page term sheet, simple excel sheet
• Working capital positive or neutral
• ~0 custom development (90% built-in)
• Leave lawyers and NDAs for last
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1. Homework
2. Design
3. Materials
4. Fill
5. Execute
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4. Fill the a pipeline
• Support Biz Dev with Partner Marketing investment
• Put someone in charge and make her accountable
• Create a lead generation program (web, events, email, trade shows, etc.)
• Nurture industry analysts relations
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1. Homework
2. Design
3. Materials
4. Fill
5. Execute
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5. Execute with discipline
• Use a CRM system and track every interaction
• Qualify each opportunity with objective metrics
• Focus on high probability deals
• Do not get distracted and follow the process
• Avoid other startups (Risk^2)
• Don’t drop the ball!
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1. Homework
2. Design
3. Materials
4. Fill
5. Execute
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1. Do the homework
2. Design the biz dev pipeline
3. Prepare the materials
4. Fill the pipeline
5. Execute with discipline
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Cost Structure
Activities Value Proposition
Partners Customer Segments
Revenue Streams
Resources
Customer Relations
Channels
$$$
Go get yourself a deal!