Traditional Brokerage Beyond Brokerage®

Spot Market

SurgeCapacity

Core CarrierDesignation

ModeOptimization

Committed or Contractual

Logistics Information Provider

OutsourceSolutions

C.H. Robinson Worldwide, Inc. BEYOND BROKERAGE®

+ 10 million shipments handled in 2011* *Including transportation management business

+ 53,000 contract carriers worldwide

+ 37,000 customers worldwide + Over 230 offices worldwide

+ Over 8,350 employees

+ $10.3 billion in gross revenues

+ Publicly owned and traded on NASDAQ (Symbol: CHRW)

C.H. Robinson Overview

Strategic Account Management

+ Create and execute optimal transportation logistics solutions

+ Superior customer service and contract carrier support

+ Provide industry-leading visibility and reporting

+ Continuous improvement methodology

+ Dedicated account management resources

Strategic Account Management

Technology

Carrier/SupplierRelationships

Business Processes & Technology

Our People

Shipper/VendorRelationships

Dry Van

LTL

Flatbed

Temperature Controlled Truckload

LTL

Small Parcel

Reverse Logistics

Special Handling

Expedited

Intermodal (Top 10 IMC)

Carload

Dimensional

Dynamic ETAsSM

Drayage

NVOCC & Freight Forwarding

Import/Export

Less Than Container Load

Full Container Load

Temperature Controlled

Sea-Air

Certification: C-TPAT

Customs Clearance

Import/Export

Same Day Air

Express Cargo

Charter

Small Package

License: IATA & IAC

Customs Clearance

Cartage

Outsource Solutions

Managed TMS®

Consulting

Crossdocking & Consolidation

Vendor Management & Conversion

Load/Mode Optimization

Cross-Border

Hazmat Certified

Produce Sourcing &Transportation

Multimillion Dollar Investment

Dedicated IT Staff

Online Management Tools CHRWonline®

CHRWTrucks® Navisphere®

Dock & Yard Manager™

TMS – Navigator™

Platform Neutral Communication

Over the Road Rail Ocean Air Additional Services Dynamic Technology

14701 Charlson Road, Eden Prairie, MN 55347 | 800.323.7587 | chrobinson.com

Client Relationship Model

9B129-03

14701 Charlson Road, Eden Prairie, MN 55347 | 800.323.7587 | chrobinson.com© 2012 C.H. Robinson Worldwide, Inc. All Rights Reserved.

GrowthCapacity

StabilityExpertiseTotal Revenues (billions)

Customer & Contract Carrier Growth

Small Carriers (<100 Trucks)

Medium Carriers (100–400 Trucks)

Large Carriers (>400 Trucks)82%

8%10%

Contract Carrier Network

Manufacturing

Food & Beverage

Retail

Paper & Related Products

Other

41%

8%6%

18%

27%

Industries Served(Top 500 Customers)

LONG-TERM DEBT $0.00

’06’07 ’08 ’09 ’10 ’11

ContractCarriers

Customers

53,000

37,000

’06’07 ’08 ’09 ’10 ’11

7.3

8.6

7.6

10.3

9.3

Awards & Recognition

Top 10 Provider of 3PL Excellence (Inbound Logistics) | Top 30 North American 3PL (Logistics Quarterly)

Gold Standard Quest for Quality (Logistics Management) | Fortune 500

World’s Most Admired Companies (Fortune) | The 50 Best Performers (BusinessWeek)

North America South America, Australia Europe, Asia & the Middle East

C.H. Robinson Branch Network

Monterrey

Mexico City

Nuevo Laredo

MilwaukeeKenosha

Green BayStevens Point

Madison

Spokane

Yakima

SeattleTacoma

Portland

Huntington NorfolkRoanoke

Richmond

Salt Lake City

San Antonio

Plano

McAllen

Lubbock

Laredo

Houston

Fort WorthEl Paso

Edinburg

Dallas

Austin

Nashville Knoxville

ChattanoogaMemphis

TennesseeWest

Sioux Falls

Charleston

GreenvilleColumbia

Pittsburgh Harrisburg

Valley Forge

Oklahoma City

ColumbusDayton

Cleveland

AkronYoungstownToledo

Cincinnati

Fargo

Charlotte

RaleighWinston-Salem

Syracuse

Rochester

Buffalo

Albany

Albuquerque

New York CitySecaucus

Philadelphia

Las Vegas

Reno

Omaha

Whitefish

Springfield

St. Louis

Jackson

Rochester

SartellSt. CloudMinneapolis St. Paul

Kalamazoo

Flint

Lansing Detroit

Grand Rapids

Traverse City

Ann Arbor

Boston

Portland

Indianapolis

Indianapolis West

Fort Wayne

Evansville

New OrleansBaton Rouge

Shreveport

Lexington

LouisvilleKansas City

Wichita

ChicagoRockford

PeoriaBloomington

Boise

Des Moines Iowa City

Quad Cities

Atlanta

Savannah

OrlandoTampa

TallahasseeJacksonville

Miami

Boca Raton

Denver

Colorado Springs

Hartford

Wilmington

Baltimore

Visalia

San FranciscoOakland

San Diego

Sacramento

Pasadena

Monterey

Los Angeles

Long Beach

Fresno

FayettevilleJonesboro

Little Rock

Phoenix

Tucson

NogalesBirmingham

Huntsville

Mobile

Edmonton

Calgary

Quebec City

Montreal

London

TorontoMississauga

Vancouver

Eden Prairie

GuadalajaraQuerétaro

San Juan

Lima

Santiago

São Paulo

Buenos Aires

Sydney

Lyon

LuxembourgCaen

PauMilan

Prague

Budapest

Warsaw

Wroclaw

Hamburg

Stuttgart

Tuttlingen Munich

Frankfurt

DusseldorfAntwerp

Madrid

San Sebastian

Barcelona

London

Manchester

Amsterdam

Gothenburg

Rotterdam

Glasgow

DubaiAbu Dhabi

SingaporeKuala Lumpur

Bangalore

Cochin

Ahmedabad

Kolkata (Calcutta)

Hyderabad

Visakhapatnam

Pune

New Delhi

Chennai

Mumbai

Xiamen

Guangzhou

Shenzhen

Tianjin

Shanghai

Ningbo

Dalian

Qingdao

Hong Kong

Ho Chi Minh City

Monterrey

Mexico City

Nuevo Laredo

MilwaukeeKenosha

Green BayStevens Point

Madison

Spokane

Yakima

SeattleTacoma

Portland

Huntington NorfolkRoanoke

Richmond

Salt Lake City

San Antonio

Plano

McAllen

Lubbock

Laredo

Houston

Fort WorthEl Paso

Edinburg

Dallas

Austin

Nashville Knoxville

ChattanoogaMemphis

TennesseeWest

Sioux Falls

Charleston

GreenvilleColumbia

Pittsburgh Harrisburg

Valley Forge

Oklahoma City

ColumbusDayton

Cleveland

AkronYoungstownToledo

Cincinnati

Fargo

Charlotte

RaleighWinston-Salem

Syracuse

Rochester

Buffalo

Albany

Albuquerque

New York CitySecaucus

Philadelphia

Las Vegas

Reno

Omaha

Whitefish

Springfield

St. Louis

Jackson

Rochester

SartellSt. CloudMinneapolis St. Paul

Kalamazoo

Flint

Lansing Detroit

Grand Rapids

Traverse City

Ann Arbor

Boston

Portland

Indianapolis

Indianapolis West

Fort Wayne

Evansville

New OrleansBaton Rouge

Shreveport

Lexington

LouisvilleKansas City

Wichita

ChicagoRockford

PeoriaBloomington

Boise

Des Moines Iowa City

Quad Cities

Atlanta

Savannah

OrlandoTampa

TallahasseeJacksonville

Miami

Boca Raton

Denver

Colorado Springs

Hartford

Wilmington

Baltimore

Visalia

San FranciscoOakland

San Diego

Sacramento

Pasadena

Monterey

Los Angeles

Long Beach

Fresno

FayettevilleJonesboro

Little Rock

Phoenix

Tucson

NogalesBirmingham

Huntsville

Mobile

Edmonton

Calgary

Quebec City

Montreal

London

TorontoMississauga

Vancouver

Eden Prairie

GuadalajaraQuerétaro

San Juan