04/2010 to CurrentLoomis, CA

BEVERLEY ANDERSON

Summary

Extensive Project Management experience in all phases of the product and systems development life-cycle frominception through to production implementation.Extensive knowledge of payment rules including full payment life-cycle, compliance and risk issues in all paymentenvironments.Extensive knowledge of payment acceptance in the Travel and Entertainment segment - airlines, car rentals andhotels, including acceptance, risk management and back office.Demonstrated success in leading cross functional teams on a global basis.Excellent customer relationship and communication skills.Ability to rapidly assimilate business and technical knowledge at all levels - business and technical

Highlights

Product management - end-to-end product life cycleProject management - project planning, riskmanagement, ongoing project tracking, status andissues reportingBudgeting and resource managementPerformance criteria trackingDocumentation and Training

Payment card acceptance and best practices acrossmultiple merchant segments, including travel andentertainment, ecommerce, face-to-face retailExcellent communication skillsMS Office Suite - Excel, Word, Outlook, MS Project,Powerpoint

Experience

Self-Employed - Independent ConsultantKellogg Business Services

Contracted by a payment service quality company based in France to conduct point-of sale testing acrossapproximately 100 merchants in individual key U.S. cities. Testing covered multiple card acceptance scenariosincluding chip and magstripe for debit and credit products. This activity included selection of merchants, testexecution and results capture.Contracted by payment service quality company based in France to conduct testing at the point-of-sale in MexicoCity to ensure merchants offering Dynamic Currency Conversion (DCC) were in compliance of the associatedpayment acceptance rulesContracted by GlobalPlatform to project manage the development of an on-line Card Management course tocomplement an existing face-to-face training program. Activities included development of the RFP for a LearningManagement System (LMS), review of RFP responses and providing final recommendations for LMS provider.Managed overall project from RFP development through production implementation - coordinated activities with across functional team located in France, India and the U.S.Project managed the development and implementation of a Visa Self-Test Program for terminal vendors.Provided documentation support for enhancements to Visa Acquirer Chip documentation.Developed and implemented a compliance program for the Visa Dynamic Currency Conversion (DCC) Program.Supported all acquirer bank and acquirer processor inquiries on a global basis.Developed and implemented the Visa Global DCC Audit Process. Worked with a vendor external to Visa thatconducted the audit to define the merchant selection process, questionnaire and audit results reporting.Managed overall vendor responsibilities including training for testers, audit schedule by country and providedfollow-up to all support questions received from auditors in the field.Managed the development and implementation of the Visa Dynamic Currency Conversion (DCC) ComplianceProgram, including registration and certification processes. Supported all client and processor DCC inquirieson a global basis.

4015 Happy Road, Loomis, CA 95650 | H: 6505564126 | C: 6505564126 | andersonbeverleya@gmail.com

01/2006 to 08/2009Foster City, CA

Foster City, CA

Foster City, CA

San Mateo, CA

Cupertino, CA

Kent, England

London, England

Royal Tunbridge Wells, Kent, England

San Mateo, CA, USA

Provided research support for the level of acceptance of magstripe cards in the U.K. pror to the 2012 Olympics.Managed Visa rule changes, including system changes, in support of increasing the transaction amount for"small ticket" transactions in the U.S.Defined acceptance rule enhancements for support of contactless card acceptance in the transit environment fora U.K. roll-out.

VP - Global Acceptance RelationsVisa Inc

Developed and managed Visa International Airline Program to facilitate cross border acquiring of airlinetransactions.Worked with airline stakeholders on a global basis including Visa regional offices, IATA, Global DistributionSystems (GDSs), merchant banks and airlines to review payment rule requirements and enhancements, includingacceptance, risk management and back office procedures based on the evolving payment needs for the airlineindustry.Managed annual Visa Global Airline Forum including development of agenda, securing industry speakers,communicating event to attendees, coordinating facilities, and chairing event.Reviewed payment acceptance performance at the individual airline level and provided recommendations tooptimize performance to reduce overall payment acceptance costs.

Senior Project ManagerVisa International

Project Managed rewrite of the Visa clearing and settlement system.This was a highly complex developmentproject that provided a common clearing and settlement architecture for debit and credit products. This projectaffected 12 distinct applications and included Visa internal and external stakeholders on a global basis.Established processes to track ongoing project status including project plans, change management, issuestracking, and metrics measurement. Chaired regular status meetings, including core cross-functional team,senior management and global stakeholders.Defined approach and managed implementation of the Global Command Center providing 7x24 support forimplementation of the clearing and settlement rewrite project.

Software Development ManagerVisa InternationalProgrammerVisa InternationalDevelopment SupportTrilogyProduction Control AnalystMobil Data ServicesComputer OperationsBarclay's Bank

Education

Social WorkWest Kent CollegeHome Office Certificate in Pre-Residential Childcare (PRCC)

ProgrammingSan Mateo CollegeCobol Programming

Notary PublicCommissioned California Notary PublicCertified Notary Signing Agent(APN & CSA Registered)